{
  "entity_id": "S-VIC-026",
  "folder": "Victorian-Institute-of-Forensic-Mental-Health",
  "name": "Victorian Institute of Forensic Mental Health",
  "type": "Statutory Authority",
  "jurisdiction": "VIC",
  "portfolio": "Health",
  "website": "https://www.forensicare.vic.gov.au/",
  "data_status": "rich",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": true,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_global_initiatives_structured": false,
    "n_global_initiatives": 0,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 16,
    "n_kpi_targets": 2,
    "n_kpi_results": 2,
    "n_outcomes": 3,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "published",
    "confidence": "high",
    "summary": "Empower recovery for all Victorians living with mental illness who are at risk of entering, or have entered the justice system, to lead safe and meaningful lives free from offending. [AR p.3]",
    "official_site_url": "https://www.forensicare.vic.gov.au/",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "2024-25 Annual Report",
        "url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2025/10/Forensicare-Annual-Report-2024-25.pdf",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "2023-24 Annual Report",
        "url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2024/11/victorian-institute-of-forensic-mental-health-forensicare-annual-report-2023-24.pdf",
        "period": "2023-24",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "2022-23 Annual Report",
        "url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2023/11/Forensicare-Annual-Report-2022-23.pdf",
        "period": "2022-23",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "2020-21 Annual Report",
        "url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2021/12/Forensicare-Annual-Report-2020-21.pdf",
        "period": "2020-21",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "2019-20 Annual Report",
        "url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2020/12/Victorian_Institute_of_Forensic_Mental_Health_Annual_Report_2019-20_Final_ZBvJvjg5.pdf",
        "period": "2019-20",
        "confidence": "high"
      },
      {
        "type": "strategie",
        "title": "Strategic Plan 2021-26",
        "url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2021/11/Forensicare-Strategic-Plan-2021-26.pdf",
        "period": "2021",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Strategic Plan 2018/19 – 2020/21",
        "url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2018/11/FORENSICARE-Strategic-Plan-2018-19-FINAL.pdf",
        "period": "2018-19",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Strategic Plan 2015-2017",
        "url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2016/12/Strategic-Plan-2015-2017.pdf",
        "period": "2016",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Diversity Equity and Inclusion Action Plan 2022_25",
        "url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2024/10/DEI-Action-Plan-2022_25.pdf",
        "period": "2024",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "2021-25 Gender Equality Action Plan",
        "url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2022/08/Forensicare-Gender-Equality-Action-Plan-2021-25.pdf",
        "period": "2022",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Gender Equality Progress Report 2023_24",
        "url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2024/10/GEAP-Update-2023_24.pdf",
        "period": "2023-24",
        "confidence": "medium"
      }
    ],
    "purpose": {
      "text": "Empower recovery for all Victorians living with mental illness who are at risk of entering, or have entered the justice system, to lead safe and meaningful lives free from offending. [AR p.3]",
      "source_url": "",
      "source_page": 3,
      "source_deep_url": ""
    },
    "vision": {
      "text": "Meaningful lives led safely. [AR p.3]",
      "source_url": "",
      "source_page": 3,
      "source_deep_url": ""
    },
    "strategic_priorities": [
      {
        "title": "Strengthening the consumer recovery pathway",
        "description": "Strengthening the consumer recovery pathway",
        "source_url": "",
        "source_page": 4,
        "source_deep_url": ""
      },
      {
        "title": "Deepening our connections and partnerships",
        "description": "Deepening our connections and partnerships",
        "source_url": "",
        "source_page": 4,
        "source_deep_url": ""
      },
      {
        "title": "Fostering a balance between upholding the rights of consumers and managing the risk they may pose to the community",
        "description": "Fostering a balance between upholding the rights of consumers and managing the risk they may pose to the community",
        "source_url": "",
        "source_page": 4,
        "source_deep_url": ""
      },
      {
        "title": "Advancing research, education, and innovation",
        "description": "Advancing research, education, and innovation",
        "source_url": "",
        "source_page": 4,
        "source_deep_url": ""
      }
    ],
    "values": [
      {
        "name": "Responsiveness",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Hope in recovery",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Connected care",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Impartiality",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Accountability",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Respect",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Human Rights",
        "description": "",
        "source_url": "",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Safe and meaningful lives",
        "description": "Supporting individuals to lead safe and meaningful lives by providing effective treatment, rehabilitation, and person-centred care, while promoting individual wellbeing and contributing to safer outcomes for the community. [AR p.4]",
        "activities": [
          "Effective treatment",
          "Rehabilitation"
        ],
        "source_url": "",
        "source_page": 4,
        "source_deep_url": ""
      },
      {
        "name": "Outcome 2: Accessible and quality forensic mental health services",
        "description": "Delivering accessible and high-quality forensic mental health services across the state, including secure treatment orders, custodial supervision orders, and community-based services, to meet the needs of individuals at risk of offending due to mental illness. [AR p.4]",
        "activities": [
          "Secure treatment orders",
          "Custodial supervision orders",
          "Community-based services"
        ],
        "source_url": "",
        "source_page": 4,
        "source_deep_url": ""
      },
      {
        "name": "Outcome 3: Research and innovation",
        "description": "Driving innovation through academic collaboration and research to strengthen therapeutic interventions and advance the forensic mental health evidence base. [AR p.4]",
        "activities": [
          "Academic collaboration",
          "Research"
        ],
        "source_url": "",
        "source_page": 4,
        "source_deep_url": ""
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "Cumulative capacity expansion",
        "target": "Increase secure inpatient capacity",
        "latest_result": "Increased secure inpatient capacity through TEH expansion",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2025/10/Forensicare-Annual-Report-2024-25.pdf",
        "result_source_page": null
      },
      {
        "code": "CCE02",
        "measure": "Reduction in restrictive practices",
        "target": "Reduce violence, aggression, and restrictive practices in forensic mental health settings",
        "latest_result": "Implementation of Safewards Secure to reduce violence, aggression, and restrictive practices",
        "status": "Partially achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2025/10/Forensicare-Annual-Report-2024-25.pdf",
        "result_source_page": null
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "Empower recovery for all Victorians living with mental illness who are at risk of entering, or have entered the justice system, to lead safe and meaningful lives free from offendin",
        "Meaningful lives led safely. [AR p.3]",
        "Strengthening the consumer recovery pathway",
        "Deepening our connections and partnerships",
        "Fostering a balance between upholding the rights of consumers and managing the risk they may pose to the community",
        "Advancing research, education, and innovation"
      ],
      "watch_terms": [
        "Cumulative capacity expansion",
        "Reduction in restrictive practices"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": ""
  },
  "global_initiatives": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": "Meaningful lives led safely. [AR p.3]",
    "vision_source_page": 3,
    "purposes": "Empower recovery for all Victorians living with mental illness who are at risk of entering, or have entered the justice system, to lead safe and meaningful lives free from offending. [AR p.3]",
    "purposes_source_page": 3,
    "how_we_deliver": "By supporting consumers to lead meaningful lives safely through effective treatment, rehabilitation, and person-centred care, we not only promote individual wellbeing but also contribute to safer outcomes for the broader community. [AR p.4]",
    "how_we_deliver_source_page": 4,
    "government_priorities": [
      {
        "text": "Strengthening the consumer recovery pathway",
        "source_page": 4
      },
      {
        "text": "Deepening our connections and partnerships",
        "source_page": 4
      },
      {
        "text": "Fostering a balance between upholding the rights of consumers and managing the risk they may pose to the community",
        "source_page": 4
      },
      {
        "text": "Advancing research, education, and innovation",
        "source_page": 4
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Safe and meaningful lives",
        "description": "Supporting individuals to lead safe and meaningful lives by providing effective treatment, rehabilitation, and person-centred care, while promoting individual wellbeing and contributing to safer outcomes for the community. [AR p.4]",
        "key_activities": [
          "Effective treatment",
          "Rehabilitation"
        ],
        "source_page": 4
      },
      {
        "name": "Outcome 2: Accessible and quality forensic mental health services",
        "description": "Delivering accessible and high-quality forensic mental health services across the state, including secure treatment orders, custodial supervision orders, and community-based services, to meet the needs of individuals at risk of offending due to mental illness. [AR p.4]",
        "key_activities": [
          "Secure treatment orders",
          "Custodial supervision orders",
          "Community-based services"
        ],
        "source_page": 4
      },
      {
        "name": "Outcome 3: Research and innovation",
        "description": "Driving innovation through academic collaboration and research to strengthen therapeutic interventions and advance the forensic mental health evidence base. [AR p.4]",
        "key_activities": [
          "Academic collaboration",
          "Research"
        ],
        "source_page": 4
      }
    ],
    "values": [
      "Responsiveness",
      "Hope in recovery",
      "Connected care",
      "Impartiality",
      "Accountability",
      "Respect",
      "Human Rights"
    ],
    "values_framework_name": null,
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "Cumulative capacity expansion",
        "target": "Increase secure inpatient capacity",
        "source_page": null
      },
      {
        "code": "CCE02",
        "measure": "Reduction in restrictive practices",
        "target": "Reduce violence, aggression, and restrictive practices in forensic mental health settings",
        "source_page": null
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "Cumulative capacity expansion",
        "result": "Increased secure inpatient capacity through TEH expansion",
        "status": "Achieved",
        "source_page": null
      },
      {
        "code": "CCE02",
        "measure": "Reduction in restrictive practices",
        "result": "Implementation of Safewards Secure to reduce violence, aggression, and restrictive practices",
        "status": "Partially achieved",
        "source_page": null
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://www.forensicare.vic.gov.au/wp-content/uploads/2025/10/Forensicare-Annual-Report-2024-25.pdf",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "S-VIC-026",
      "entity_name": "Victorian Institute of Forensic Mental Health",
      "folder_name": "Victorian-Institute-of-Forensic-Mental-Health",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "[Page 58]\n32\n–\n2202\nSEITIROIRP\nFO\nTNEMETATS\n58\nTimely access to care\nKey Performance Measure Target Result\nEmergency care\nNumber of male security patients admitted to Thomas Embling Hospital Male 120 135\nAcute Units – Security\nPercentage of male Security Patients admitted to Thomas Embling Hospital 80% 12%\nwithin 7 days of certification\nPercentage of male security patients discharged from Thomas Embling Hospital 80% 30%\nto a correctional centre within 21 days\nPercentage of male security patients discharged within 7 days of becoming 80% 56%\na civil client\nEffective financial reporting\nKey Performance Measure Target Result\nOperating result ($m) $0.00 $0.00\nAverage number of days to pay trade creditors 60 days 43.4 days\nAdjusted current asset ratio 0.7 or 3% improvement 0.99\nfrom health service\nbase target\nActual number of days available cash, measured 14 days 34.8 days",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2022-23.pdf (https://www.forensicare.vic.gov.au/wp-content/uploads/2023/11/Forensicare-Annual-Report-2022-23.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-VIC-026",
      "entity_name": "Victorian Institute of Forensic Mental Health",
      "folder_name": "Victorian-Institute-of-Forensic-Mental-Health",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "[Page 58]\n32\n–\n2202\nSEITIROIRP\nFO\nTNEMETATS\n58\nTimely access to care\nKey Performance Measure Target Result\nEmergency care\nNumber of male security patients admitted to Thomas Embling Hospital Male 120 135\nAcute Units – Security\nPercentage of male Security Patients admitted to Thomas Embling Hospital 80% 12%\nwithin 7 days of certification\nPercentage of male security patients discharged from Thomas Embling Hospital 80% 30%\nto a correctional centre within 21 days\nPercentage of male security patients discharged within 7 days of becoming 80% 56%\na civil client\nEffective financial reporting\nKey Performance Measure Target Result\nOperating result ($m) $0.00 $0.00\nAverage number of days to pay trade creditors 60 days 43.4 days\nAdjusted current asset ratio 0.7 or 3% improvement 0.99\nfrom health service\nbase target\nActual number of days available cash, measured 14 days 34.8 days",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2022-23.pdf (https://www.forensicare.vic.gov.au/wp-content/uploads/2023/11/Forensicare-Annual-Report-2022-23.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-VIC-026",
      "entity_name": "Victorian Institute of Forensic Mental Health",
      "folder_name": "Victorian-Institute-of-Forensic-Mental-Health",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "[Page 59]\nForensicare Annual Report 2019-20\n59\nGoals Strategies Deliverables Outcomes\nBetter access Better access Review current approach to patient Complete\nflow across Thomas Embling Hospital\nCare is always Plan and invest\nand our prison-based services to\nthere when\nUnlock innovation improve access\npeople need it\nProvide easier access\nBetter access to Develop a proposal to improve the Complete\ncare in the home Ensure fair access integration of mental health records\nand community across Forensicare\nPeople are\nconnected to the Implement the DUNDRUM (Dangerous, Complete\nfull range of care Understanding, Recovery and Urgency\nand support Manual) as an assessment and\nthey need planning tool across prisons\nand Thomas Embling Hospital\nThere is equal\nas part of the new model of care\naccess to care\nReview performance indicators specific Complete\nto access flow across Forensicare",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2019-20.pdf (https://www.forensicare.vic.gov.au/wp-content/uploads/2020/12/Victorian_Institute_of_Forensic_Mental_Health_Annual_Report_2019-20_Final_ZBvJvjg5.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-VIC-026",
      "entity_name": "Victorian Institute of Forensic Mental Health",
      "folder_name": "Victorian-Institute-of-Forensic-Mental-Health",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "[Page 59]\nForensicare Annual Report 2019-20\n59\nGoals Strategies Deliverables Outcomes\nBetter access Better access Review current approach to patient Complete\nflow across Thomas Embling Hospital\nCare is always Plan and invest\nand our prison-based services to\nthere when\nUnlock innovation improve access\npeople need it\nProvide easier access\nBetter access to Develop a proposal to improve the Complete\ncare in the home Ensure fair access integration of mental health records\nand community across Forensicare\nPeople are\nconnected to the Implement the DUNDRUM (Dangerous, Complete\nfull range of care Understanding, Recovery and Urgency\nand support Manual) as an assessment and\nthey need planning tool across prisons\nand Thomas Embling Hospital\nThere is equal\nas part of the new model of care\naccess to care\nReview performance indicators specific Complete\nto access flow across Forensicare",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2019-20.pdf (https://www.forensicare.vic.gov.au/wp-content/uploads/2020/12/Victorian_Institute_of_Forensic_Mental_Health_Annual_Report_2019-20_Final_ZBvJvjg5.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-VIC-026",
      "entity_name": "Victorian Institute of Forensic Mental Health",
      "folder_name": "Victorian-Institute-of-Forensic-Mental-Health",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "3.2.24 Develop a pay gap issues 3.1, 3.2 GEAP Access & Clinical *Identify pay gap *Pay gap issues ED\npaper to identify any Equity Governance issues paper completed and P&C\nconcerns and root causes. endorsed by\nExecutive team\n3.2.25 Develop and implement 3.1, 3.2 GEAP Access & Comprehensive *Address pay gap *Strategies to ED\nstrategies and responses to Equity care issues identified address pay gap P&C\naddress pay equity issues issues developed\nand opportunities *Endorsed strategies\nimplemented\n3.2.26 Investigate leave types by 3.1, 3.3 GEAP All Clinical *Address critical *Investigation ED\ngender and workforce type Governance differences in use of completed P&C\n(for example, clinical vs leave that may impact *Strategies to\nnon-clinical, rostered vs on career progression address impacts\nMonday to Friday) for developed\nimpact on career *People Matter",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "strategies/DEI-Action-Plan-2022_25.pdf (https://www.forensicare.vic.gov.au/wp-content/uploads/2024/10/DEI-Action-Plan-2022_25.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-VIC-026",
      "entity_name": "Victorian Institute of Forensic Mental Health",
      "folder_name": "Victorian-Institute-of-Forensic-Mental-Health",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "3.2.24 Develop a pay gap issues 3.1, 3.2 GEAP Access & Clinical *Identify pay gap *Pay gap issues ED\npaper to identify any Equity Governance issues paper completed and P&C\nconcerns and root causes. endorsed by\nExecutive team\n3.2.25 Develop and implement 3.1, 3.2 GEAP Access & Comprehensive *Address pay gap *Strategies to ED\nstrategies and responses to Equity care issues identified address pay gap P&C\naddress pay equity issues issues developed\nand opportunities *Endorsed strategies\nimplemented\n3.2.26 Investigate leave types by 3.1, 3.3 GEAP All Clinical *Address critical *Investigation ED\ngender and workforce type Governance differences in use of completed P&C\n(for example, clinical vs leave that may impact *Strategies to\nnon-clinical, rostered vs on career progression address impacts\nMonday to Friday) for developed\nimpact on career *People Matter",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "strategies/DEI-Action-Plan-2022_25.pdf (https://www.forensicare.vic.gov.au/wp-content/uploads/2024/10/DEI-Action-Plan-2022_25.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-VIC-026",
      "entity_name": "Victorian Institute of Forensic Mental Health",
      "folder_name": "Victorian-Institute-of-Forensic-Mental-Health",
      "category": "Staff Productivity",
      "scale": "small",
      "title": "Reusable briefing and summary assistant for internal documents",
      "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.",
      "quote": "We have\nimplemented several initiatives to support staff Health System\nwellbeing and psychological safety including Safe\nPlace, an independent and confidential support and\nWe continued to work with the Department\nadvice service supporting staff concerned about\nof Health on a range of service and system\nunlawful or inappropriate workplace behaviour.\nimprovement initiatives, proactively seeking\nWe delivered the Working Better Together resources engagement and collaboration to support the\nto guide and clarify options available to staff about delivery of the Royal Commission into Victoria’s\ndealing with difficult workplace behaviours and Mental Health System recommendations.\nincreased the size of the Employee Support Network\nConstruction commenced on stages 1 and 2\nto help staff navigate issues by providing kind,\nof the Thomas Embling Hospital expansion and\nconfidential and informal support.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "annual-reports/2022-23.pdf (https://www.forensicare.vic.gov.au/wp-content/uploads/2023/11/Forensicare-Annual-Report-2022-23.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
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    {
      "entity_id": "S-VIC-026",
      "entity_name": "Victorian Institute of Forensic Mental Health",
      "folder_name": "Victorian-Institute-of-Forensic-Mental-Health",
      "category": "Staff Productivity",
      "scale": "large",
      "title": "Department-wide knowledge and briefing platform",
      "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.",
      "quote": "We have\nimplemented several initiatives to support staff Health System\nwellbeing and psychological safety including Safe\nPlace, an independent and confidential support and\nWe continued to work with the Department\nadvice service supporting staff concerned about\nof Health on a range of service and system\nunlawful or inappropriate workplace behaviour.\nimprovement initiatives, proactively seeking\nWe delivered the Working Better Together resources engagement and collaboration to support the\nto guide and clarify options available to staff about delivery of the Royal Commission into Victoria’s\ndealing with difficult workplace behaviours and Mental Health System recommendations.\nincreased the size of the Employee Support Network\nConstruction commenced on stages 1 and 2\nto help staff navigate issues by providing kind,\nof the Thomas Embling Hospital expansion and\nconfidential and informal support.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "annual-reports/2022-23.pdf (https://www.forensicare.vic.gov.au/wp-content/uploads/2023/11/Forensicare-Annual-Report-2022-23.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-VIC-026",
      "entity_name": "Victorian Institute of Forensic Mental Health",
      "folder_name": "Victorian-Institute-of-Forensic-Mental-Health",
      "category": "Citizen Participation",
      "scale": "small",
      "title": "Consultation feedback summaries with response tracking",
      "idea": "Summarise consultation submissions by theme and publish what changed in response.",
      "quote": "[Page 39]\n39\nMENTAL HEALTH TRIAGE\nASSESSMENT OF ENTRY\nINTO PRISONS\n10,581\nMental health reception\nLAW ENFORCEMENT,\nassessments within male prisons\nCOURTS & JUSTICE\n1,410\nMental health assessments\nwithin female prisons\nOUTPATIENT &\nSPECIALIST CONSULTATION\n5,710\nOccasions of service\nwith male prisons\n3,115\nP R I S O N M E N TA L\nOccasions of service\nH E A LT H S E R V I C E\nwith female prisons\n450\nSUPPORTING COMPLEX TRANSITIONS Episodes of intensive\n& COMMUNITY SAFETY case management\n61 clients on non-custodial supervision orders 1,846\n1698 contacts with Community Correctional Occasions of service\nServices by the Forensicare Serious Offender with regional prisons\nConsultation Service\n3030 assessments completed for people ACUTE MENTAL\non a community correction order HEALTH RESPONSE\n127 patients released from prison 525\non an inpatient assessment order\nAcute and subacute admissions",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "annual-reports/2020-21.pdf (https://www.forensicare.vic.gov.au/wp-content/uploads/2021/12/Forensicare-Annual-Report-2020-21.pdf)",
      "implementation": [
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        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
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        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
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      "folder_name": "Victorian-Institute-of-Forensic-Mental-Health",
      "category": "Citizen Participation",
      "scale": "large",
      "title": "Always-on policy participation platform",
      "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.",
      "quote": "[Page 39]\n39\nMENTAL HEALTH TRIAGE\nASSESSMENT OF ENTRY\nINTO PRISONS\n10,581\nMental health reception\nLAW ENFORCEMENT,\nassessments within male prisons\nCOURTS & JUSTICE\n1,410\nMental health assessments\nwithin female prisons\nOUTPATIENT &\nSPECIALIST CONSULTATION\n5,710\nOccasions of service\nwith male prisons\n3,115\nP R I S O N M E N TA L\nOccasions of service\nH E A LT H S E R V I C E\nwith female prisons\n450\nSUPPORTING COMPLEX TRANSITIONS Episodes of intensive\n& COMMUNITY SAFETY case management\n61 clients on non-custodial supervision orders 1,846\n1698 contacts with Community Correctional Occasions of service\nServices by the Forensicare Serious Offender with regional prisons\nConsultation Service\n3030 assessments completed for people ACUTE MENTAL\non a community correction order HEALTH RESPONSE\n127 patients released from prison 525\non an inpatient assessment order\nAcute and subacute admissions",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "annual-reports/2020-21.pdf (https://www.forensicare.vic.gov.au/wp-content/uploads/2021/12/Forensicare-Annual-Report-2020-21.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-VIC-026",
      "entity_name": "Victorian Institute of Forensic Mental Health",
      "folder_name": "Victorian-Institute-of-Forensic-Mental-Health",
      "category": "Case Processing",
      "scale": "small",
      "title": "Triage queue for stuck or ageing cases",
      "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.",
      "quote": "[Page 39]\n39\nMENTAL HEALTH TRIAGE\nASSESSMENT OF ENTRY\nINTO PRISONS\n10,581\nMental health reception\nLAW ENFORCEMENT,\nassessments within male prisons\nCOURTS & JUSTICE\n1,410\nMental health assessments\nwithin female prisons\nOUTPATIENT &\nSPECIALIST CONSULTATION\n5,710\nOccasions of service\nwith male prisons\n3,115\nP R I S O N M E N TA L\nOccasions of service\nH E A LT H S E R V I C E\nwith female prisons\n450\nSUPPORTING COMPLEX TRANSITIONS Episodes of intensive\n& COMMUNITY SAFETY case management\n61 clients on non-custodial supervision orders 1,846\n1698 contacts with Community Correctional Occasions of service\nServices by the Forensicare Serious Offender with regional prisons\nConsultation Service\n3030 assessments completed for people ACUTE MENTAL\non a community correction order HEALTH RESPONSE\n127 patients released from prison 525\non an inpatient assessment order\nAcute and subacute admissions",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Applicants / case officers",
      "source": "annual-reports/2020-21.pdf (https://www.forensicare.vic.gov.au/wp-content/uploads/2021/12/Forensicare-Annual-Report-2020-21.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-VIC-026",
      "entity_name": "Victorian Institute of Forensic Mental Health",
      "folder_name": "Victorian-Institute-of-Forensic-Mental-Health",
      "category": "Case Processing",
      "scale": "large",
      "title": "End-to-end case processing redesign",
      "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.",
      "quote": "[Page 39]\n39\nMENTAL HEALTH TRIAGE\nASSESSMENT OF ENTRY\nINTO PRISONS\n10,581\nMental health reception\nLAW ENFORCEMENT,\nassessments within male prisons\nCOURTS & JUSTICE\n1,410\nMental health assessments\nwithin female prisons\nOUTPATIENT &\nSPECIALIST CONSULTATION\n5,710\nOccasions of service\nwith male prisons\n3,115\nP R I S O N M E N TA L\nOccasions of service\nH E A LT H S E R V I C E\nwith female prisons\n450\nSUPPORTING COMPLEX TRANSITIONS Episodes of intensive\n& COMMUNITY SAFETY case management\n61 clients on non-custodial supervision orders 1,846\n1698 contacts with Community Correctional Occasions of service\nServices by the Forensicare Serious Offender with regional prisons\nConsultation Service\n3030 assessments completed for people ACUTE MENTAL\non a community correction order HEALTH RESPONSE\n127 patients released from prison 525\non an inpatient assessment order\nAcute and subacute admissions",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Applicants / case officers",
      "source": "annual-reports/2020-21.pdf (https://www.forensicare.vic.gov.au/wp-content/uploads/2021/12/Forensicare-Annual-Report-2020-21.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
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