{ "entity_id": "S-VIC-067", "folder": "Victorian-Auditor-General-s-Office", "name": "Victorian Auditor-General's Office", "type": "Independent Statutory Authority", "jurisdiction": "VIC", "portfolio": "", "website": "https://www.audit.vic.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 11, "n_kpi_targets": 6, "n_kpi_results": 6, "n_outcomes": 1, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To achieve workplace gender equality when all of VAGO’s employees are able to access and enjoy equal rewards, resources and opportunities regardless of their gender or background.", "official_site_url": "https://www.audit.vic.gov.au/", "source_documents": [ { "type": "strategie", "title": "View our Gender Equality Action Plan 2022–2025 (PDF)", "url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf", "period": "2022", "confidence": "medium" }, { "type": "strategie", "title": "View our Gender Equality Action Plan 2022–2025 Progress Report (PDF)", "url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/GEAP-Progress-Report.pdf", "period": "2022", "confidence": "medium" }, { "type": "strategie", "title": "View our Innovate Reconciliation Action Plan (PDF)", "url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Innovate%20Reconciliation%20Action%20Plan.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "View our Reflect Reconciliation Action Plan (PDF)", "url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Reflect%20RAP%202020-21%20FINAL.pdf", "period": "2020-21", "confidence": "medium" }, { "type": "strategie", "title": "Data science for performance audit and parliamentary reporting (PDF)", "url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Fact-sheet-data-science-for-performance-audit.pdf", "period": null, "confidence": "medium" }, { "type": "annual_report", "title": "Annual Report", "url": "https://www.audit.vic.gov.au/sites/default/files/2017-09/20170906-Annual-Report-2016%E2%80%9317.pdf", "period": "2017", "confidence": "high" } ], "purpose": { "text": "To achieve workplace gender equality when all of VAGO’s employees are able to access and enjoy equal rewards, resources and opportunities regardless of their gender or background.", "source_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf", "source_page": null, "source_deep_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf" }, "vision": { "text": "VAGO to be a gender-equitable workplace that sees gender equality principles and intersectionality fully embedded in our culture and business practices by 2025.", "source_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf", "source_page": 2, "source_deep_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf#page=2" }, "strategic_priorities": [ { "title": "Implement gender equality policies and practices across all levels of our workforce", "description": "Implement gender equality policies and practices across all levels of our 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"https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf", "source_page": 11, "source_deep_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf#page=11" }, { "title": "Engage processes that promote gender equality", "description": "Engage processes that promote gender equality", "source_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf", "source_page": 13, "source_deep_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf#page=13" }, { "title": "Increase the support of flexible work arrangements", "description": "Increase the support of flexible work arrangements", "source_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf", "source_page": 16, "source_deep_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf#page=16" }, { "title": "Increase gender and intersectionality awareness and support", "description": "Increase gender and intersectionality awareness and support", "source_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf", "source_page": 18, "source_deep_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf#page=18" } ], "values": [ { "name": "respect", "description": "", "source_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf", "source_page": null }, { "name": "collaboration", "description": "", "source_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf", "source_page": null }, { "name": "innovation", "description": "", "source_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf", "source_page": null }, { "name": "accountability", "description": "", "source_url": "https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/VAGO-Gender-Equality-Action-Plan-2022-2025.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Gender Equality", "description": "Achieving gender equality in the workplace through various initiatives and continuous monitoring.", "activities": [ "Implementing gender equality policies", "Addressing the gender pay gap", "Preventing sexual harassment", "Promoting gender-equal recruitment and promotion", "Supporting flexible work arrangements", "Raising gender and 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from sexual harassment, bullying and discrimination", "source_page": 11 }, { "text": "Engage processes that promote gender equality", "source_page": 13 }, { "text": "Increase the support of flexible work arrangements", "source_page": 16 }, { "text": "Increase gender and intersectionality awareness and support", "source_page": 18 } ], "outcomes": [ { "name": "Outcome 1: Gender Equality", "description": "Achieving gender equality in the workplace through various initiatives and continuous monitoring.", "key_activities": [ "Implementing gender equality policies", "Addressing the gender pay gap", "Preventing sexual harassment", "Promoting gender-equal recruitment and promotion", "Supporting flexible work arrangements", "Raising gender and intersectionality awareness" ], "source_page": null } ], "values": [ "respect", "collaboration", "innovation", "accountability" ], "values_framework_name": "VAGO’s Organisation Values", "kpi_targets_2025_26": [ { "code": "GEAP01", "measure": "Gender 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"https://www.audit.vic.gov.au/sites/default/files/2017-09/20170906-Annual-Report-2016%E2%80%9317.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-VIC-067", "entity_name": "Victorian Auditor-General's Office", "folder_name": "Victorian-Auditor-General-s-Office", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "Key communication\ndocuments include our … Which …\nengagement letter sets out the terms on which we undertake our audit and the respective roles and\nresponsibilities of both the preparer and audit.\naudit strategy demonstrates our understanding of the audit context, our assessment of\nfinancial reporting risks and our proposed response to these risks.\naudit fee letter provides management with an estimate of the reasonable audit costs based on\nour audit plan.\nmanagement letters describes significant control and financial reporting weaknesses identified during\nthe audit and provides recommendations to address those weaknesses.\nclosing report outlines our detailed observations and results from our implementation\nresponse procedures and our conclusion on whether the financial report\ncomplies with the relevant reporting framework and is free from material\nmisstatement.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "other-pdfs/Financial-audits.pdf (https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Financial-audits.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-067", "entity_name": "Victorian Auditor-General's Office", "folder_name": "Victorian-Auditor-General-s-Office", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "Key communication\ndocuments include our … Which …\nengagement letter sets out the terms on which we undertake our audit and the respective roles and\nresponsibilities of both the preparer and audit.\naudit strategy demonstrates our understanding of the audit context, our assessment of\nfinancial reporting risks and our proposed response to these risks.\naudit fee letter provides management with an estimate of the reasonable audit costs based on\nour audit plan.\nmanagement letters describes significant control and financial reporting weaknesses identified during\nthe audit and provides recommendations to address those weaknesses.\nclosing report outlines our detailed observations and results from our implementation\nresponse procedures and our conclusion on whether the financial report\ncomplies with the relevant reporting framework and is free from material\nmisstatement.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "other-pdfs/Financial-audits.pdf (https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Financial-audits.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-067", "entity_name": "Victorian Auditor-General's Office", "folder_name": "Victorian-Auditor-General-s-Office", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "WG\nUse data to B4.1 Human Resources will use data from the People Matter Survey to better understand and FY2024 Human\nunderstand the improve the experiences of staff with disability in the workplace to support accessible Resources\nexperience of workforce initiatives and practices.\npeople with\nB4.2 VAGO will work towards improving our collection of workforce disability and inclusion\ndisability in the\ndata to enable us to participate in the Australian Network on Disability Access and\nworkplace\nInclusion Index\nInclusive B5.1 Human Resources will review existing recruitment process and advertising FY2024 Human\nrecruitment templates (including a statement on reasonable adjustments) through the lens of the Resources, DIA\nsocial model of disability, to reduce barriers to employment for candidates and staff with WG\ndisabilities.​\nSenior executive B6.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/Our-Diversity-Inclusion-and-Belonging-Plan-2022-2025.pdf (https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Our-Diversity-Inclusion-and-Belonging-Plan-2022-2025.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-VIC-067", "entity_name": "Victorian Auditor-General's Office", "folder_name": "Victorian-Auditor-General-s-Office", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "WG\nUse data to B4.1 Human Resources will use data from the People Matter Survey to better understand and FY2024 Human\nunderstand the improve the experiences of staff with disability in the workplace to support accessible Resources\nexperience of workforce initiatives and practices.\npeople with\nB4.2 VAGO will work towards improving our collection of workforce disability and inclusion\ndisability in the\ndata to enable us to participate in the Australian Network on Disability Access and\nworkplace\nInclusion Index\nInclusive B5.1 Human Resources will review existing recruitment process and advertising FY2024 Human\nrecruitment templates (including a statement on reasonable adjustments) through the lens of the Resources, DIA\nsocial model of disability, to reduce barriers to employment for candidates and staff with WG\ndisabilities.​\nSenior executive B6.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/Our-Diversity-Inclusion-and-Belonging-Plan-2022-2025.pdf (https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Our-Diversity-Inclusion-and-Belonging-Plan-2022-2025.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-VIC-067", "entity_name": "Victorian Auditor-General's Office", "folder_name": "Victorian-Auditor-General-s-Office", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 12]\nOFFICIAL\nBack to contents\nBack to contents\nStrategies and Measures\nStrategies and Relevant\nStatus Status description Evaluation of success Timeline Responsible\nmeasures indicator\nIn 2022, HR will analyse Complete This strategy was delayed and We have standardised our gender GEAP Human Equal\nthe previous three years completed in the 2022/2023 pay gap reporting in accordance timeline Resources remuneration for\nof pay gap data to annual report due to resourcing with guidance from the Workplace was and Data work of equal or\nprovide us with a more constraints in 2022.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/GEAP-Progress-Report.pdf (https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/GEAP-Progress-Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-067", "entity_name": "Victorian Auditor-General's Office", "folder_name": "Victorian-Auditor-General-s-Office", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 12]\nOFFICIAL\nBack to contents\nBack to contents\nStrategies and Measures\nStrategies and Relevant\nStatus Status description Evaluation of success Timeline Responsible\nmeasures indicator\nIn 2022, HR will analyse Complete This strategy was delayed and We have standardised our gender GEAP Human Equal\nthe previous three years completed in the 2022/2023 pay gap reporting in accordance timeline Resources remuneration for\nof pay gap data to annual report due to resourcing with guidance from the Workplace was and Data work of equal or\nprovide us with a more constraints in 2022.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/GEAP-Progress-Report.pdf (https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/GEAP-Progress-Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-067", "entity_name": "Victorian Auditor-General's Office", "folder_name": "Victorian-Auditor-General-s-Office", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 8]\nOur RAP working group\nWe'd like to acknowledge the work of members who are not with us for this Innovate RAP, but who have been significant contributors to our reconciliation journey\nExecutive Sponsor Executive Champion Project Leader Employee Members Aboriginal Advisors\nSenior Human We have 7 employee There are two Aboriginal\nAuditor-General\nJanaka Kumara\nResources Partner, members on our RAP Advisors and members of\nDirector, Financial\nCorporate Services Working Group, our RAP Working Group\nAudit\ncomprised of: who identify as being\n• 3 Senior Aboriginal or Torres\nManagers, Strait Islander Persons\nParliamentary\nReports and\nServices\n• 2 Senior Analysts,\nParliamentary\nReports and\nServices\n• 2 Project Editors,\nParliamentary\nReports and\nServices", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "strategies/Innovate-20Reconciliation-20Action-20Plan.pdf (https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Innovate%20Reconciliation%20Action%20Plan.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-067", "entity_name": "Victorian Auditor-General's Office", "folder_name": "Victorian-Auditor-General-s-Office", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 8]\nOur RAP working group\nWe'd like to acknowledge the work of members who are not with us for this Innovate RAP, but who have been significant contributors to our reconciliation journey\nExecutive Sponsor Executive Champion Project Leader Employee Members Aboriginal Advisors\nSenior Human We have 7 employee There are two Aboriginal\nAuditor-General\nJanaka Kumara\nResources Partner, members on our RAP Advisors and members of\nDirector, Financial\nCorporate Services Working Group, our RAP Working Group\nAudit\ncomprised of: who identify as being\n• 3 Senior Aboriginal or Torres\nManagers, Strait Islander Persons\nParliamentary\nReports and\nServices\n• 2 Senior Analysts,\nParliamentary\nReports and\nServices\n• 2 Project Editors,\nParliamentary\nReports and\nServices", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "strategies/Innovate-20Reconciliation-20Action-20Plan.pdf (https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Innovate%20Reconciliation%20Action%20Plan.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-067", "entity_name": "Victorian Auditor-General's Office", "folder_name": "Victorian-Auditor-General-s-Office", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "This will be reflected in\n• our staff feel supported to receive from the annual People\na workplace culture that values\nbring their whole self to work Matter Survey\nand celebrates staff diversity\n• we are better able to attract • regular feedback from internal\nand where all staff are treated\nand retain staff from diverse and external stakeholders, via\nequally (which is key to improving\n“A culture where employees backgrounds our 5 employee working groups\nintersectionality).\ncan bring their whole selves • our diversity-focused people\nThe 5 critical focus areas, reflected by our 5 working groups\nmetrics and benchmarking.\nto work, without the\nCultural inclusion\ndistraction of trying to be\nsomething they are not,\nDisability and\nleads to an environment\naccessibility\nReconciliation\nwhere individuals can be at inclusion\ntheir most productive and\ncreates cohesive and\neffective teams.”", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "other-pdfs/Our-Diversity-Inclusion-and-Belonging-Plan-2022-2025.pdf (https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Our-Diversity-Inclusion-and-Belonging-Plan-2022-2025.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-067", "entity_name": "Victorian Auditor-General's Office", "folder_name": "Victorian-Auditor-General-s-Office", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "This will be reflected in\n• our staff feel supported to receive from the annual People\na workplace culture that values\nbring their whole self to work Matter Survey\nand celebrates staff diversity\n• we are better able to attract • regular feedback from internal\nand where all staff are treated\nand retain staff from diverse and external stakeholders, via\nequally (which is key to improving\n“A culture where employees backgrounds our 5 employee working groups\nintersectionality).\ncan bring their whole selves • our diversity-focused people\nThe 5 critical focus areas, reflected by our 5 working groups\nmetrics and benchmarking.\nto work, without the\nCultural inclusion\ndistraction of trying to be\nsomething they are not,\nDisability and\nleads to an environment\naccessibility\nReconciliation\nwhere individuals can be at inclusion\ntheir most productive and\ncreates cohesive and\neffective teams.”", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "other-pdfs/Our-Diversity-Inclusion-and-Belonging-Plan-2022-2025.pdf (https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Our-Diversity-Inclusion-and-Belonging-Plan-2022-2025.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-067", "entity_name": "Victorian Auditor-General's Office", "folder_name": "Victorian-Auditor-General-s-Office", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "27 May to 3 June RWG Project Leader\n2022\nEncourage and support staff and senior leaders to participate in at least one external 27 May to 3 June RWG Project Leader\nevent to recognise and celebrate NRW.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "strategies/Reflect-20RAP-202020-21-20FINAL.pdf (https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Reflect%20RAP%202020-21%20FINAL.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-067", "entity_name": "Victorian Auditor-General's Office", "folder_name": "Victorian-Auditor-General-s-Office", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "27 May to 3 June RWG Project Leader\n2022\nEncourage and support staff and senior leaders to participate in at least one external 27 May to 3 June RWG Project Leader\nevent to recognise and celebrate NRW.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "strategies/Reflect-20RAP-202020-21-20FINAL.pdf (https://www.audit.vic.gov.au/sites/default/files/Corporate%20publications/Reflect%20RAP%202020-21%20FINAL.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] } ], "legislation_administered": [], "artifacts": [ { "category": "strategies", 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