{ "entity_id": "S-WA-045", "folder": "VenuesWest", "name": "VenuesWest", "type": "Statutory Authority", "jurisdiction": "WA", "portfolio": "Sport", "website": "https://www.venueswest.wa.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 18, "n_kpi_targets": 6, "n_kpi_results": 6, "n_outcomes": 1, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To support high performance sport and deliver world class experiences. [AR p.24]", "official_site_url": "https://www.venueswest.wa.gov.au/", "source_documents": [ { "type": "annual_report", "title": "View Document", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "View Document", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "View Document", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "View Document", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "View Document", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3", "period": "2020-21", "confidence": "high" }, { "type": "strategie", "title": "View Document", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-2022-27-.pdf?sfvrsn=dda3fc90_3", "period": "2022", "confidence": "medium" }, { "type": "strategie", "title": "07/06/22 High Performance Sport Strategy", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/high-performance-sport-strategy/high-performance-sport-strategy.pdf?sfvrsn=fe0d830b_1", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "View Document", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-disability-access-and-inclusion-strategy-2021-26.pdf?sfvrsn=b108f963_3", "period": "2021", "confidence": "medium" }, { "type": "strategie", "title": "View Document", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-summary-2016-21.pdf?sfvrsn=61cc722c_3", "period": "2016", "confidence": "medium" }, { "type": "strategie", "title": "View Document", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-2016-21.pdf?sfvrsn=e4d456fc_3", "period": "2016", "confidence": "medium" }, { "type": "strategie", "title": "View Document", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/master-planning-framework/venueswest-master-planning-framework.pdf?sfvrsn=a8815de7_1", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "View Document", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/master-planning-framework/mt-claremont-precinct-concept-plan.pdf?sfvrsn=33374952_1", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "View Document", "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/master-planning-framework/hbf-arena-concept-master-plan.pdf?sfvrsn=14733d47_1", "period": null, "confidence": "medium" } ], "purpose": { "text": "To support high performance sport and deliver world class experiences. [AR p.24]", "source_url": "", "source_page": null, "source_deep_url": "" }, "vision": { "text": "To be Australia’s leading provider of sport and entertainment venues and precincts. [AR p.24]", "source_url": "", "source_page": null, "source_deep_url": "" }, "strategic_priorities": [ { "title": "Tackling climate action and supporting the arts, culture and sporting sectors to promote vibrant communities.", "description": "Tackling climate action and supporting the arts, culture and sporting sectors to promote vibrant communities.", "source_url": "", "source_page": [ 25 ], "source_deep_url": "" } ], "values": [ { "name": "Act like owners", "description": "", "source_url": "", "source_page": null }, { "name": "We champion success", "description": "", "source_url": "", "source_page": null }, { "name": "We celebrate together", "description": "", "source_url": "", "source_page": null }, { "name": "We deliver safely", "description": "", "source_url": "", "source_page": null }, { "name": "Together we win", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Sustainable, accessible, and profitable state assets delivering sport, recreation, and entertainment opportunities for Western Australians.", "description": "VenuesWest contributes to the state government’s goal of investing in WA’s future through the management of state-owned sport and entertainment venues. VenuesWest supports the development of a thriving arts, culture, and sporting scene by delivering world class sport and entertainment experiences to Western Australians.", "activities": [ "Deliver training and competition facilities", "Provision of venues and precincts delivering quality sport and entertainment experiences" ], "source_url": "", "source_page": [ 25 ], "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Percentage of targeted sports where venues meet international competition standards", "target": "94%", "latest_result": "94%", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3", "result_source_page": null }, { "code": "CCE02", "measure": "High performance user satisfaction", "target": "90%", "latest_result": "80%", "status": "Not achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3", "result_source_page": null }, { "code": "CCE03", "measure": "Level of patronage", "target": "6,500,000", "latest_result": "6,240,679", "status": "Not achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3", "result_source_page": null }, { "code": "CCE04", "measure": "Customer satisfaction", "target": "92%", "latest_result": "89%", "status": "Not achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3", "result_source_page": null }, { "code": "CCE05", "measure": "The subsidy that VenuesWest provides to high performance sport training and competition", "target": "60%", "latest_result": "66%", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3", "result_source_page": null }, { "code": "CCE06", "measure": "Commercial expense ratio", "target": "84%", "latest_result": "88%", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3", "result_source_page": null } ], "document_alignment_terms": { "must_support": [ "To support high performance sport and deliver world class experiences. [AR p.24]", "To be Australia’s leading provider of sport and entertainment venues and precincts. [AR p.24]", "Tackling climate action and supporting the arts, culture and sporting sectors to promote vibrant communities." ], "watch_terms": [ "Percentage of targeted sports where venues meet international competition standards", "High performance user satisfaction", "Level of patronage", "Customer satisfaction", "The subsidy that VenuesWest provides to high performance sport training and competition", "Commercial expense ratio" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "To be Australia’s leading provider of sport and entertainment venues and precincts. [AR p.24]", "vision_source_page": null, "purposes": "To support high performance sport and deliver world class experiences. [AR p.24]", "purposes_source_page": null, "how_we_deliver": "The five VenuesWest signature behaviours help guide the way we work and the behaviours demonstrated by our leaders. The VenuesWest Way is about focusing on the values that will help us achieve our collective objectives as an organisation. [AR p.25]", "how_we_deliver_source_page": null, "government_priorities": [ { "text": "Tackling climate action and supporting the arts, culture and sporting sectors to promote vibrant communities.", "source_page": [ 25 ] } ], "outcomes": [ { "name": "Sustainable, accessible, and profitable state assets delivering sport, recreation, and entertainment opportunities for Western Australians.", "description": "VenuesWest contributes to the state government’s goal of investing in WA’s future through the management of state-owned sport and entertainment venues. VenuesWest supports the development of a thriving arts, culture, and sporting scene by delivering world class sport and entertainment experiences to Western Australians.", "key_activities": [ "Deliver training and competition facilities", "Provision of venues and precincts delivering quality sport and entertainment experiences" ], "source_page": [ 25 ] } ], "values": [ "Act like owners", "We champion success", "We celebrate together", "We deliver safely", "Together we win" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Percentage of targeted sports where venues meet international competition standards", "target": "94%", "source_page": null }, { "code": "CCE02", "measure": "High performance user satisfaction", "target": "90%", "source_page": null }, { "code": "CCE03", "measure": "Level of patronage", "target": "6,500,000", "source_page": null }, { "code": "CCE04", "measure": "Customer satisfaction", "target": "92%", "source_page": null }, { "code": "CCE05", "measure": "The subsidy that VenuesWest provides to high performance sport training and competition", "target": "60%", "source_page": null }, { "code": "CCE06", "measure": "Commercial expense ratio", "target": "84%", "source_page": null } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Percentage of targeted sports where venues meet international competition standards", "result": "94%", "status": "Achieved", "source_page": null }, { "code": "CCE02", "measure": "High performance user satisfaction", "result": "80%", "status": "Not achieved", "source_page": null }, { "code": "CCE03", "measure": "Level of patronage", "result": "6,240,679", "status": "Not achieved", "source_page": null }, { "code": "CCE04", "measure": "Customer satisfaction", "result": "89%", "status": "Not achieved", "source_page": null }, { "code": "CCE05", "measure": "The subsidy that VenuesWest provides to high performance sport training and competition", "result": "66%", "status": "Achieved", "source_page": null }, { "code": "CCE06", "measure": "Commercial expense ratio", "result": "88%", "status": "Achieved", "source_page": null } ], "_source_urls": { "annual_report_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-WA-045", "entity_name": "VenuesWest", "folder_name": "VenuesWest", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "2024–25 2024–25\nEffectiveness indicators Target Actual Variance Achieved\nKPI 1\n94% 94% 0% Y\nPercentage of targeted sports where venues meet\ninternational standards\nKPI 2\n90% 80% -10% N\nHigh performance user satisfaction\nKPI 3\n6,500,000 6,240,679 -259,321 N\nLevel of patronage\nKPI 4\n92% 89% -3% N\nCustomer satisfaction\nEfficiency indicators\nKPI 5 1\n60% 66% 6% Y\nThe subsidy that VenuesWest provides to high\nperformance sport training and competition\nKPI 6 2\n84% 88% 4% Y\nCommercial expense ratio\nNotes:\n1 The subsidy that VenuesWest provides to high performance sport is derived from the consideration of user fees/charges and State Government\nappropriation for high performance sport against the total cost of delivering high performance training and competition facilities.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-045", "entity_name": "VenuesWest", "folder_name": "VenuesWest", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "2024–25 2024–25\nEffectiveness indicators Target Actual Variance Achieved\nKPI 1\n94% 94% 0% Y\nPercentage of targeted sports where venues meet\ninternational standards\nKPI 2\n90% 80% -10% N\nHigh performance user satisfaction\nKPI 3\n6,500,000 6,240,679 -259,321 N\nLevel of patronage\nKPI 4\n92% 89% -3% N\nCustomer satisfaction\nEfficiency indicators\nKPI 5 1\n60% 66% 6% Y\nThe subsidy that VenuesWest provides to high\nperformance sport training and competition\nKPI 6 2\n84% 88% 4% Y\nCommercial expense ratio\nNotes:\n1 The subsidy that VenuesWest provides to high performance sport is derived from the consideration of user fees/charges and State Government\nappropriation for high performance sport against the total cost of delivering high performance training and competition facilities.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-045", "entity_name": "VenuesWest", "folder_name": "VenuesWest", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 74]\nS TAT E M E N T O F C O M P R E H E N S I V E I N C O M E\nFor the year ended 30 June 2025\n2025 2024\nNotes ($000) ($000)\nCost of services\nExpenses\nEmployee benefits expense 3.1(a) 88,702 77,567\nSupplies and services 3.2 73,882 81,698\nDepreciation and amortisation expense 5.1.1 88,797 81,753\nFinance costs 7.2 27,224 28,889\nAccommodation expenses 3.3 20,339 19,678\nLosses on disposal of non-current assets 4.5 4,631 4\nCost of goods and services sold 4.3 35,001 32,566\nOther expenses 3.4 3,150 2,149\nTotal cost of services 341,726 324,304\nIncome\nRevenue\nUser charges and fees 4.2 58,974 59,439\nSale of goods and services 4.3 121,262 118,940\nInterest revenue 2,250 2,038\nOther revenue 4.4 39,122 41,372\nTotal Revenue 221,608 221,789\nTotal income other than income from State Government 221,608 221,789\nNET COST OF SERVICES 120,118 102,515\nIncome from State Government\nService appropriation 4.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-045", "entity_name": "VenuesWest", "folder_name": "VenuesWest", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 74]\nS TAT E M E N T O F C O M P R E H E N S I V E I N C O M E\nFor the year ended 30 June 2025\n2025 2024\nNotes ($000) ($000)\nCost of services\nExpenses\nEmployee benefits expense 3.1(a) 88,702 77,567\nSupplies and services 3.2 73,882 81,698\nDepreciation and amortisation expense 5.1.1 88,797 81,753\nFinance costs 7.2 27,224 28,889\nAccommodation expenses 3.3 20,339 19,678\nLosses on disposal of non-current assets 4.5 4,631 4\nCost of goods and services sold 4.3 35,001 32,566\nOther expenses 3.4 3,150 2,149\nTotal cost of services 341,726 324,304\nIncome\nRevenue\nUser charges and fees 4.2 58,974 59,439\nSale of goods and services 4.3 121,262 118,940\nInterest revenue 2,250 2,038\nOther revenue 4.4 39,122 41,372\nTotal Revenue 221,608 221,789\nTotal income other than income from State Government 221,608 221,789\nNET COST OF SERVICES 120,118 102,515\nIncome from State Government\nService appropriation 4.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-045", "entity_name": "VenuesWest", "folder_name": "VenuesWest", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "[Page 81]\n9.7 Remuneration of auditors\nRemuneration paid to the Auditor General in respect of the audit for the current financial year is as follows:\n2021 2020\n($000) ($000)\nAuditing the accounts, financial statements, 89 91\ncontrols, and key performance indicators\n9.8 Equity\n2021 2020\n($000) ($000)\nContributed equity\nBalance at the start of the period 1,597,350 1,583,565\nContribution by owners\nCapital appropriation 25,753 13,520\nTransfer of net assets from other agencies\nTransfer from the Department of Local Government, - 265\nSport and Cultural Industries for the Nicki Winmar\nStatue at Optus Stadium\nBalance at the end of the period 1,623,103 1,597,350\n2021 2020\n($000) ($000)\nAsset revaluation surplus\nBalance at start of period 73,654 71,714\nNet revaluation increments/(decrements):\nLand (2) 16\nBuildings 13,205 4,256\nInfrastructure 2,709 (2,332)\n15,912 1,940", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-045", "entity_name": "VenuesWest", "folder_name": "VenuesWest", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "[Page 81]\n9.7 Remuneration of auditors\nRemuneration paid to the Auditor General in respect of the audit for the current financial year is as follows:\n2021 2020\n($000) ($000)\nAuditing the accounts, financial statements, 89 91\ncontrols, and key performance indicators\n9.8 Equity\n2021 2020\n($000) ($000)\nContributed equity\nBalance at the start of the period 1,597,350 1,583,565\nContribution by owners\nCapital appropriation 25,753 13,520\nTransfer of net assets from other agencies\nTransfer from the Department of Local Government, - 265\nSport and Cultural Industries for the Nicki Winmar\nStatue at Optus Stadium\nBalance at the end of the period 1,623,103 1,597,350\n2021 2020\n($000) ($000)\nAsset revaluation surplus\nBalance at start of period 73,654 71,714\nNet revaluation increments/(decrements):\nLand (2) 16\nBuildings 13,205 4,256\nInfrastructure 2,709 (2,332)\n15,912 1,940", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-045", "entity_name": "VenuesWest", "folder_name": "VenuesWest", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "Aligns with Western Australian Multicultural Policy Framework Policy priority 1 2 3\nAligns with Western Australian State Disability Strategy Pillar 1 2 3 4\nAligns with VenuesWest Strategic Objectives Objective 1.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "other-pdfs/inclusion-diversity-and-access-plan-2025-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/inclusion-diversity-and-access-plan-2025-27.pdf?sfvrsn=81930dbc_3)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-045", "entity_name": "VenuesWest", "folder_name": "VenuesWest", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "Aligns with Western Australian Multicultural Policy Framework Policy priority 1 2 3\nAligns with Western Australian State Disability Strategy Pillar 1 2 3 4\nAligns with VenuesWest Strategic Objectives Objective 1.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "other-pdfs/inclusion-diversity-and-access-plan-2025-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/inclusion-diversity-and-access-plan-2025-27.pdf?sfvrsn=81930dbc_3)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-045", "entity_name": "VenuesWest", "folder_name": "VenuesWest", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, 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fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-045", "entity_name": "VenuesWest", "folder_name": "VenuesWest", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "As of 30 June 2023:\n• $71.5 million was committed against the full year budget\n• $63.3 million was spent against full year budget\n• 60 projects were completed\n• 74 projects are in delivery\n• 15 projects are in scoping, design, procurement, and planning phases, ready to be commenced as carry over projects in\n2023–24.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-045", "entity_name": "VenuesWest", "folder_name": "VenuesWest", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "Opportunities Challenges / Risks\n· Recruit and develop talent in the WA sport and entertainment industry 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"S-WA-045", "entity_name": "VenuesWest", "folder_name": "VenuesWest", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "Opportunities Challenges / Risks\n· Recruit and develop talent in the WA sport and entertainment industry · Casual staff shortages and retention of permanent staff\nis a global issue.\n· Post pandemic environment provides access to new people/skills\n· Difficulties attracting skilled migrant workers\nStrategic Initiatives Measures\n5.1.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "strategies/venueswest-strategic-plan-2022-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-2022-27-.pdf?sfvrsn=dda3fc90_3)", 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