{ "entity_id": "S-ACT-024", "folder": "Transport-Canberra", "name": "Transport Canberra", "type": "Statutory Authority", "jurisdiction": "ACT", "portfolio": "Transport", "website": "https://www.transport.act.gov.au/", "data_status": "partial", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 11, "n_kpi_targets": 2, "n_kpi_results": 2, "n_outcomes": 3, "verified_own_data": true }, "strategy_profile": { "status": "needs_review", "confidence": "medium", "summary": "providing flexible, reliable and sustainable overall travel demand with particularly steep declines in car use; high quality environments for walking and cycling; and a road network that allows us to move people and goods safely and reliably across the city", "official_site_url": "https://www.transport.act.gov.au/", "source_documents": [ { "type": "strategie", "title": "ACT Transport Strategy", "url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "period": "2006", "confidence": "medium" }, { "type": "strategie", "title": "ACT Freight Strategy", "url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0004/1402528/ACT-Freight-Strategy-ACT-Government.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Snapshot", "url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0005/1230782/ACT-Freight-Strategy-Tri-Fold-ACCESS.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Active Travel Framework", "url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0006/1247064/Active-Travel-framework-ACCESS.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Low Emission Vehicle Strategy Discussion Paper", "url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0008/1229057/Low-Emission-Vehicle-Strategy-Discussion-paper_ACCESS.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "ACT Parking Action Plan", "url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0005/1228964/ACT-Parking-Action-Plan.pdf", "period": null, "confidence": "medium" } ], "purpose": { "text": "providing flexible, reliable and sustainable overall travel demand with particularly steep declines in car use; high quality environments for walking and cycling; and a road network that allows us to move people and goods safely and reliably across the city", "source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "source_page": 4, "source_deep_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf#page=4" }, "vision": { "text": "a world class system that supports a compact, sustainable and vibrant city", "source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "source_page": 4, "source_deep_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf#page=4" }, "strategic_priorities": [ { "title": "Manage congestion", "description": "Manage congestion", "source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "source_page": 8, "source_deep_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf#page=8" }, { "title": "Reduce emissions", "description": "Reduce emissions", "source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "source_page": 8, "source_deep_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf#page=8" }, { "title": "Support a compact and efficient city", "description": "Support a compact and efficient city", "source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "source_page": 8, "source_deep_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf#page=8" } ], "values": [ { "name": "Flexibility", "description": "", "source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "source_page": null }, { "name": "Sustainability", "description": "", "source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "source_page": null }, { "name": "Inclusivity", "description": "", "source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "source_page": null }, { "name": "Safety", "description": "", "source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Manage congestion", "description": "To reduce congestion and crowding on roads and public transport, and to ensure efficient movement according to place.", "activities": [ "Rebalancing investment towards public transport, cycling, and walking", "Implementing the Safe Systems Approach", "Developing a Movement and Place framework" ], "source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "source_page": 41, "source_deep_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf#page=41" }, { "name": "Outcome 2: Reduce emissions", "description": "To reduce greenhouse gas emissions from transport by shifting to walking, cycling, and public transport, and by transitioning to zero emissions public transport by 2040.", "activities": [ "Switching to zero emissions technologies", "Encouraging shifts to walking, cycling, and public transport", "Reducing the need to travel by building a compact, efficient, and inclusive city" ], "source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "source_page": 9, "source_deep_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf#page=9" }, { "name": "Outcome 3: Support a compact and efficient city", "description": "To create a more compact and efficient urban form and reduce carbon emissions through integrated land use and transport planning.", "activities": [ "Integrating land use and transport planning", "Concentrating new development close to the city centre and along key transit corridors", "Promoting walkable neighbourhoods and town centres" ], "source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "source_page": 8, "source_deep_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf#page=8" } ], "performance_measures": [ { "code": "CCE01", "measure": "Cumulative greenhouse gas emissions", "target": "Reduction in line with ACT Climate Change Strategy 2019-2025", "latest_result": "Partially achieved", "status": "Partially achieved", "target_source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "target_source_page": 9, "result_source_url": "", "result_source_page": 45 }, { "code": "TCE01", "measure": "Public transport patronage", "target": "Increase in line with ACT Transport Strategy 2020", "latest_result": "Increased in line with COVID-19 recovery", "status": "Partially achieved", "target_source_url": "https://www.transport.act.gov.au/__data/assets/pdf_file/0016/1613302/200601-ACT-Transport-Strategy_web.pdf", "target_source_page": 43, "result_source_url": "", "result_source_page": 45 } ], "document_alignment_terms": { "must_support": [ "providing flexible, reliable and sustainable overall travel demand with particularly steep declines in car use; high quality environments for walking and cycling; and a road networ", "a world class system that supports a compact, sustainable and vibrant city", "Manage congestion", "Reduce emissions", "Support a compact and efficient city" ], "watch_terms": [ "Cumulative greenhouse gas emissions", "Public transport patronage" ], "avoid_claiming_without_evidence": [] }, "review_note": "Structured strategy exists but is incomplete." }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "a world class system that supports a compact, sustainable and vibrant city", "vision_source_page": 4, "purposes": "providing flexible, reliable and sustainable overall travel demand with particularly steep declines in car use; high quality environments for walking and cycling; and a road network that allows us to move people and goods safely and reliably across the city", "purposes_source_page": 4, "how_we_deliver": "employing four main avenues: the reimagining of our transport network; a future-focused investment framework; refocused network planning and design; and implementing the Safe Systems Approach", "how_we_deliver_source_page": 6, "government_priorities": [ { "text": "Manage congestion", "source_page": 8 }, { "text": "Reduce emissions", "source_page": 8 }, { "text": "Support a compact and efficient city", "source_page": 8 } ], "outcomes": [ { "name": "Outcome 1: Manage congestion", "description": "To reduce congestion and crowding on roads and public transport, and to ensure efficient movement according to place.", "key_activities": [ "Rebalancing investment towards public transport, cycling, and walking", "Implementing the Safe Systems Approach", "Developing a Movement and Place framework" ], "source_page": 41 }, { "name": "Outcome 2: Reduce emissions", "description": "To reduce greenhouse gas emissions from transport by shifting to walking, cycling, and public transport, and by transitioning to zero emissions public transport by 2040.", "key_activities": [ "Switching to zero emissions technologies", "Encouraging shifts to walking, cycling, and public transport", "Reducing the need to travel by building a compact, efficient, and inclusive city" ], "source_page": 9 }, { "name": "Outcome 3: Support a compact and efficient city", "description": "To create a more compact and efficient urban form and reduce carbon emissions through integrated land use and transport planning.", "key_activities": [ "Integrating land use and transport planning", "Concentrating new development close to the city centre and along key transit corridors", "Promoting walkable neighbourhoods and town centres" ], "source_page": 8 } ], "values": [ "Flexibility", "Sustainability", "Inclusivity", "Safety" ], "values_framework_name": "Movement and Place", "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Cumulative greenhouse gas emissions", "target": "Reduction in line with ACT Climate Change Strategy 2019-2025", "source_page": 9 }, { "code": "TCE01", "measure": "Public transport patronage", "target": "Increase in line with ACT Transport Strategy 2020", "source_page": 43 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Cumulative greenhouse gas emissions", "result": "Partially achieved", "status": "Partially achieved", "source_page": 45 }, { "code": "TCE01", "measure": "Public transport patronage", "result": "Increased in line with COVID-19 recovery", "status": "Partially achieved", "source_page": 45 } ], "_source_urls": { "annual_report_url": "", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-ACT-024", "entity_name": "Transport Canberra", "folder_name": "Transport-Canberra", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Figure 18: Mode share for journeys to work in the ACT – actual versus targets, 2011 to 2026\n30%\n25%\n20%\n2006 actual\n15%\n2011 actual\n2016 target\n10%\n2026 target\n5%\n0%\nPublic Transport Cycling Walking Total\n18", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/Active-Travel-framework-ACCESS.pdf (https://www.transport.act.gov.au/__data/assets/pdf_file/0006/1247064/Active-Travel-framework-ACCESS.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-ACT-024", "entity_name": "Transport Canberra", "folder_name": "Transport-Canberra", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "Figure 18: Mode share for journeys to work in the ACT – actual versus targets, 2011 to 2026\n30%\n25%\n20%\n2006 actual\n15%\n2011 actual\n2016 target\n10%\n2026 target\n5%\n0%\nPublic Transport Cycling Walking Total\n18", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/Active-Travel-framework-ACCESS.pdf (https://www.transport.act.gov.au/__data/assets/pdf_file/0006/1247064/Active-Travel-framework-ACCESS.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-ACT-024", "entity_name": "Transport Canberra", "folder_name": "Transport-Canberra", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "[Page 3]\nCapital Metro\nContents\n1.0 Executive summary 12\n1.1 Project 12\n1.2 Purpose and recommendation 12\n1.3 Project need 12\n1.4 Route and alignment 13\n1.5 Delivery model 14\n1.6 Financial and economic considerations 14\n1.6.1 Capital delivery cost 14\n1.6.2 Public Sector Comparator versus PPP Proxy 16\n1.6.3 Benefit cost ratio 16\n1.7 Dependencies 17\n1.8 Project timetable 17\n2.0 Introduction 18\n2.1 Context and Focus of the Full Business Case 18\n2.2 Preceding documents 18\n2.3 Purpose and Recommendation 19\n2.4 Consultation 20\n2.5 Other important notes 20\n3.0 Project outline 23\n3.1 Description of the project 23\n3.1.1 Overview 23\n3.1.2 Scope of works 30\n3.1.3 Scope of services 45\n3.2 Review 1 (CMTEDD): Status of functional brief / output specification 46\n4.0 Needs analysis 47\n4.1 Overview – Linking Objectives and Benefits 47\n4.2 Key problems addressed by this project 49\n4.2.1 Overview 49\n4.2.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "other-pdfs/Light-rail-Capital-Metro-Business-Case-In-Full.pdf (https://www.transport.act.gov.au/__data/assets/pdf_file/0010/887680/Light-rail-Capital-Metro-Business-Case-In-Full.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-ACT-024", "entity_name": "Transport Canberra", "folder_name": "Transport-Canberra", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "[Page 3]\nCapital Metro\nContents\n1.0 Executive summary 12\n1.1 Project 12\n1.2 Purpose and recommendation 12\n1.3 Project need 12\n1.4 Route and alignment 13\n1.5 Delivery model 14\n1.6 Financial and economic considerations 14\n1.6.1 Capital delivery cost 14\n1.6.2 Public Sector Comparator versus PPP Proxy 16\n1.6.3 Benefit cost ratio 16\n1.7 Dependencies 17\n1.8 Project timetable 17\n2.0 Introduction 18\n2.1 Context and Focus of the Full Business Case 18\n2.2 Preceding documents 18\n2.3 Purpose and Recommendation 19\n2.4 Consultation 20\n2.5 Other important notes 20\n3.0 Project outline 23\n3.1 Description of the project 23\n3.1.1 Overview 23\n3.1.2 Scope of works 30\n3.1.3 Scope of services 45\n3.2 Review 1 (CMTEDD): Status of functional brief / output specification 46\n4.0 Needs analysis 47\n4.1 Overview – Linking Objectives and Benefits 47\n4.2 Key problems addressed by this project 49\n4.2.1 Overview 49\n4.2.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "other-pdfs/Light-rail-Capital-Metro-Business-Case-In-Full.pdf (https://www.transport.act.gov.au/__data/assets/pdf_file/0010/887680/Light-rail-Capital-Metro-Business-Case-In-Full.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-ACT-024", "entity_name": "Transport Canberra", "folder_name": "Transport-Canberra", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[pages 33,34,35,36]\ny to operate part loaded due to the\ntime sensitivity of online ordering.32\n26 ACT Population Projections: 2013 Edition, ACT Government (2013) http://apps.treasury.act.gov.au/demography/projections/act/total, accessed 9\nDecember 2014\n27 Business Outlook – June Quarter 2014, Deloitte Access Economics\n28 Business Outlook – June Quarter 2014, Deloitte Access Economics\n29 2014–2015 ACT Budget Paper No.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "strategies/ACT-Freight-Strategy-ACT-Government.pdf (https://www.transport.act.gov.au/__data/assets/pdf_file/0004/1402528/ACT-Freight-Strategy-ACT-Government.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-ACT-024", "entity_name": "Transport Canberra", "folder_name": "Transport-Canberra", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[pages 33,34,35,36]\ny to operate part loaded due to the\ntime sensitivity of online ordering.32\n26 ACT Population Projections: 2013 Edition, ACT Government (2013) http://apps.treasury.act.gov.au/demography/projections/act/total, accessed 9\nDecember 2014\n27 Business Outlook – June Quarter 2014, Deloitte Access Economics\n28 Business Outlook – June Quarter 2014, Deloitte Access Economics\n29 2014–2015 ACT Budget Paper No.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "strategies/ACT-Freight-Strategy-ACT-Government.pdf (https://www.transport.act.gov.au/__data/assets/pdf_file/0004/1402528/ACT-Freight-Strategy-ACT-Government.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-ACT-024", "entity_name": "Transport Canberra", "folder_name": "Transport-Canberra", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "Doubling of Increases productivity by labour productivity (output per worker) by 6 per cent.\neconomic\nCited in Coulibaly et al for the World Bank, Reshaping economic geography, 2009\ndensity5\nDoubling of Increases productivity by 4.5 – 5 per cent.\nemployment\nCited in SGS for the Council of Australian Governments, Productivity and Agglomeration Benefits in\ndensity6\nAustralian Capital Cities, June 2012\nIncrease Decreases productivity by 0.13 per cent.\ndistance from\nCited in SGS for the Council of Australian Governments, Productivity and Agglomeration Benefits in\nthe city centre by\nAustralian Capital Cities, June 2012\n1 per cent\nDoubling travel Decreases productivity by 15 per cent.\ntime to the city\nCited in SGS for the Council of Australian Governments, Productivity and Agglomeration Benefits in\ncentre\nAustralian Capital Cities, June 2012", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/Light-rail-Capital-Metro-Business-Case-In-Full.pdf (https://www.transport.act.gov.au/__data/assets/pdf_file/0010/887680/Light-rail-Capital-Metro-Business-Case-In-Full.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-ACT-024", "entity_name": "Transport Canberra", "folder_name": "Transport-Canberra", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "Doubling of Increases productivity by labour productivity (output per worker) by 6 per cent.\neconomic\nCited in Coulibaly et al for the World Bank, Reshaping economic geography, 2009\ndensity5\nDoubling of Increases productivity by 4.5 – 5 per cent.\nemployment\nCited in SGS for the Council of Australian Governments, Productivity and Agglomeration Benefits in\ndensity6\nAustralian Capital Cities, June 2012\nIncrease Decreases productivity by 0.13 per cent.\ndistance from\nCited in SGS for the Council of Australian Governments, Productivity and Agglomeration Benefits in\nthe city centre by\nAustralian Capital Cities, June 2012\n1 per cent\nDoubling travel Decreases productivity by 15 per cent.\ntime to the city\nCited in SGS for the Council of Australian Governments, Productivity and Agglomeration Benefits in\ncentre\nAustralian Capital Cities, June 2012", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/Light-rail-Capital-Metro-Business-Case-In-Full.pdf (https://www.transport.act.gov.au/__data/assets/pdf_file/0010/887680/Light-rail-Capital-Metro-Business-Case-In-Full.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-ACT-024", "entity_name": "Transport Canberra", "folder_name": "Transport-Canberra", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "[Page 115]\nCapital Metro\nKey characteristics\n• Creates interfaces between bundles\n• Client holds integration risk between infrastructure and rolling stock\n• Operations has no influence over rolling stock\nOption 2: Bundle rolling stock and maintenance\nRail\nRolling Stock Maintenance Operations\ninfrastructure\nPackage 1 Package 2 Package 3\nKey considerations\n• Separates operator, providing greatest flexibility on strict operational issues\n• Client holds integration risk between infrastructure and rolling stock\n• Creates interface risks between bundles\n• Eliminates potential for whole of life considerations in operations\n• May result in small operations package with limited market appeal\n• Difficulties in attracting ‘best of breed’ operators\nOption 3: Bundle infrastructure, rolling stock and maintenance\nRail\nRolling Stock Maintenance Operations\ninfrastructure\nPackage 1 Package 2", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "other-pdfs/Light-rail-Capital-Metro-Business-Case-In-Full.pdf (https://www.transport.act.gov.au/__data/assets/pdf_file/0010/887680/Light-rail-Capital-Metro-Business-Case-In-Full.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-ACT-024", "entity_name": "Transport Canberra", "folder_name": "Transport-Canberra", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "[Page 115]\nCapital Metro\nKey characteristics\n• Creates interfaces between bundles\n• Client holds integration risk between infrastructure and rolling stock\n• Operations has no influence over rolling stock\nOption 2: Bundle rolling stock and maintenance\nRail\nRolling Stock Maintenance Operations\ninfrastructure\nPackage 1 Package 2 Package 3\nKey considerations\n• Separates operator, providing greatest flexibility on strict operational issues\n• Client holds integration risk between infrastructure and rolling stock\n• Creates interface risks between bundles\n• Eliminates potential for whole of life considerations in operations\n• May result in small operations package with limited market appeal\n• Difficulties in attracting ‘best of breed’ operators\nOption 3: Bundle infrastructure, rolling stock and maintenance\nRail\nRolling Stock Maintenance Operations\ninfrastructure\nPackage 1 Package 2", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "other-pdfs/Light-rail-Capital-Metro-Business-Case-In-Full.pdf (https://www.transport.act.gov.au/__data/assets/pdf_file/0010/887680/Light-rail-Capital-Metro-Business-Case-In-Full.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-ACT-024", "entity_name": "Transport Canberra", "folder_name": "Transport-Canberra", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "3 2014-15\nhttp://apps.treasury.act.gov.au/__data/assets/pdf_file/0011/601031/Budget-Paper-3-Budget-Outlook.pdf\nACT Government, ACT Freight Strategy Discussion Paper, 2014\nhttp://www.transport.act.gov.au/policy_and_projects/transport_planning_studies/act-freight-strategy/the-act-\nfreight-strategy-discussion-paper\nConfident and Business Ready: Building on our Strengths\nhttp://www.business.act.gov.au/resources_and_networks/business_development_strategy\nACT Government, ACT Planning Strategy, Planning for a sustainable city, 2012\nhttp://www.actpla.act.gov.au/__data/assets/pdf_file/0018/31617/2012_Planning_Strategy.pdf\nACT Government, ACT Road Safety Strategy 2011-2020\nhttp://www.justice.act.gov.au/safety_and_emergency/road_safety/act_road_safety_strategy_and_action_plans\nACT Government, Canberra Plan: Towards our Second Century\nhttp://www.cmd.act.gov.au/policystrategic/canberraplan", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "strategies/ACT-Freight-Strategy-ACT-Government.pdf (https://www.transport.act.gov.au/__data/assets/pdf_file/0004/1402528/ACT-Freight-Strategy-ACT-Government.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-ACT-024", "entity_name": "Transport Canberra", "folder_name": "Transport-Canberra", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "3 2014-15\nhttp://apps.treasury.act.gov.au/__data/assets/pdf_file/0011/601031/Budget-Paper-3-Budget-Outlook.pdf\nACT Government, ACT Freight Strategy Discussion Paper, 2014\nhttp://www.transport.act.gov.au/policy_and_projects/transport_planning_studies/act-freight-strategy/the-act-\nfreight-strategy-discussion-paper\nConfident and Business Ready: Building on our Strengths\nhttp://www.business.act.gov.au/resources_and_networks/business_development_strategy\nACT Government, ACT Planning Strategy, Planning for a sustainable city, 2012\nhttp://www.actpla.act.gov.au/__data/assets/pdf_file/0018/31617/2012_Planning_Strategy.pdf\nACT Government, ACT Road Safety Strategy 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