{ "entity_id": "S-VIC-011", "folder": "Sustainability-Victoria", "name": "Sustainability Victoria", "type": "Statutory Authority", "jurisdiction": "VIC", "portfolio": "Energy, Environment", "website": "https://www.sustainability.vic.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 14, "n_kpi_targets": 3, "n_kpi_results": 3, "n_outcomes": 1, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To accelerate Victoria’s transition to a circular, climate-resilient and clean economy.", "official_site_url": "https://www.sustainability.vic.gov.au/", "source_documents": [ { "type": "annual_report", "title": "Sustainability Victoria Annual Report 2024 25 (pdf, 3.3 MB)", "url": "https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-Annual-Report-2024-25.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "Sustainability Victoria Annual Report 2023 24 (pdf, 5.7 MB)", "url": "https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-Annual-Report-2023-24.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "Sustainability Victoria annual report (2022-23) (pdf, 7.8 MB)", "url": "https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-annual-report-2022%E2%80%9323.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "Sustainability Victoria annual report (2021-22) (pdf, 5.3 MB)", "url": "https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-annual-report-2021-2022.pdf", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "Sustainability Victoria annual report (2020–21) (pdf, 13.4 MB)", "url": "https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-annual-report-2020-2021.pdf", "period": "2020-21", "confidence": "high" }, { "type": "strategie", "title": "Download our 3-year strategy", "url": "https://assets.sustainability.vic.gov.au/susvic/Document-Our-strategy-SV-3-year-strategic-plan-2024-2027.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "SV2030: A Decade of Action (pdf, 8.7 MB)", "url": "https://assets.sustainability.vic.gov.au/susvic/SV2030-Strategic-Plan.pdf", "period": "2030", "confidence": "medium" }, { "type": "strategie", "title": "SV2030: A Decade of Action Summary (pdf, 155.3 kB)", "url": "https://assets.sustainability.vic.gov.au/susvic/SV2030-Strategy-Summary.pdf", "period": "2030", "confidence": "medium" } ], "purpose": { "text": "To accelerate Victoria’s transition to a circular, climate-resilient and clean economy.", "source_url": "", "source_page": 6, "source_deep_url": "" }, "vision": { "text": "By 2027, Victoria will be the leading circular economy in Australia3.", "source_url": "", "source_page": 6, "source_deep_url": "" }, "strategic_priorities": [ { "title": "Deliver statewide education and behaviour change programs to support Circular Economy Policy objectives.", "description": "Deliver statewide education and behaviour change programs to support Circular Economy Policy objectives.", "source_url": "", "source_page": 107, "source_deep_url": "" }, { "title": "In collaboration with DEECA, support businesses to reduce problematic and unnecessary single-use plastics as part of a s", "description": "In collaboration with DEECA, support businesses to reduce problematic and unnecessary single-use plastics as part of a statewide ban.", "source_url": "", "source_page": 107, "source_deep_url": "" }, { "title": "In consultation with Major Transport Infrastructure Authority (MTIA), support local governments to increase use of recyc", "description": "In consultation with Major Transport Infrastructure Authority (MTIA), support local governments to increase use of recycled materials.", "source_url": "", "source_page": 107, "source_deep_url": "" } ], "values": [ { "name": "responsiveness", "description": "", "source_url": "", "source_page": null }, { "name": "respect", "description": "", "source_url": "", "source_page": null }, { "name": "integrity", "description": "", "source_url": "", "source_page": null }, { "name": "human rights", "description": "", "source_url": "", "source_page": null }, { "name": "leadership", "description": "", "source_url": "", "source_page": null }, { "name": "impartiality", "description": "", "source_url": "", "source_page": null }, { "name": "accountability", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Deliver impact at scale by building impactful partnerships", "description": "By building impactful partnerships, we aim to drive scalable change and support the transition to a circular economy.", "activities": [ "Partnering with industry to identify key sectors", "Applying a systems-based approach to unlock collaboration and investment" ], "source_url": "", "source_page": 12, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Reduced carbon emissions", "target": "200,000 t CO2-e", "latest_result": "Exceeded significantly", "status": "Achieved", "target_source_url": "", "target_source_page": 14, "result_source_url": "https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-Annual-Report-2024-25.pdf", "result_source_page": 14 }, { "code": "CCE02", "measure": "Resources redirected to maximise value (less waste going to landfill)", "target": "500,000 tpa", "latest_result": "693,897 tpa", "status": "Achieved", "target_source_url": "", "target_source_page": 14, "result_source_url": "https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-Annual-Report-2024-25.pdf", "result_source_page": 14 }, { "code": "CCE03", "measure": "Resource recovery capacity funded and installed", "target": "500,000 tpa", "latest_result": "Short of target", "status": "Partially achieved", "target_source_url": "", "target_source_page": 14, "result_source_url": "https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-Annual-Report-2024-25.pdf", "result_source_page": 14 } ], "document_alignment_terms": { "must_support": [ "To accelerate Victoria’s transition to a circular, climate-resilient and clean economy.", "By 2027, Victoria will be the leading circular economy in Australia3.", "Deliver statewide education and behaviour change programs to support Circular Economy Policy objectives.", "In collaboration with DEECA, support businesses to reduce problematic and unnecessary single-use plastics as part of a statewide ban.", "In consultation with Major Transport Infrastructure Authority (MTIA), support local governments to increase use of recycled materials." ], "watch_terms": [ "Reduced carbon emissions", "Resources redirected to maximise value (less waste going to landfill)", "Resource recovery capacity funded and installed" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "By 2027, Victoria will be the leading circular economy in Australia3.", "vision_source_page": 6, "purposes": "To accelerate Victoria’s transition to a circular, climate-resilient and clean economy.", "purposes_source_page": 6, "how_we_deliver": "We partner across industry, government and the community as a transition broker for the circular economy – with the intent of reducing or stopping waste before it starts, in every part of the system.", "how_we_deliver_source_page": 6, "government_priorities": [ { "text": "Deliver statewide education and behaviour change programs to support Circular Economy Policy objectives.", "source_page": 107 }, { "text": "In collaboration with DEECA, support businesses to reduce problematic and unnecessary single-use plastics as part of a statewide ban.", "source_page": 107 }, { "text": "In consultation with Major Transport Infrastructure Authority (MTIA), support local governments to increase use of recycled materials.", "source_page": 107 } ], "outcomes": [ { "name": "Outcome 1: Deliver impact at scale by building impactful partnerships", "description": "By building impactful partnerships, we aim to drive scalable change and support the transition to a circular economy.", "key_activities": [ "Partnering with industry to identify key sectors", "Applying a systems-based approach to unlock collaboration and investment" ], "source_page": 12 } ], "values": [ "responsiveness", "respect", "integrity", "human rights", "leadership", "impartiality", "accountability" ], "values_framework_name": "Victorian Public Service values", "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Reduced carbon emissions", "target": "200,000 t CO2-e", "source_page": 14 }, { "code": "CCE02", "measure": "Resources redirected to maximise value (less waste going to landfill)", "target": "500,000 tpa", "source_page": 14 }, { "code": "CCE03", "measure": "Resource recovery capacity funded and installed", "target": "500,000 tpa", "source_page": 14 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Reduced carbon emissions", "result": "Exceeded significantly", "status": "Achieved", "source_page": 14 }, { "code": "CCE02", "measure": "Resources redirected to maximise value (less waste going to landfill)", "result": "693,897 tpa", "status": "Achieved", "source_page": 14 }, { "code": "CCE03", "measure": "Resource recovery capacity funded and installed", "result": "Short of target", "status": "Partially achieved", "source_page": 14 } ], "_source_urls": { "annual_report_url": "https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-Annual-Report-2024-25.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-VIC-011", "entity_name": "Sustainability Victoria", "folder_name": "Sustainability-Victoria", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Delivering environmental benefits\nTable 1: Performance against environmental targets in 2021–22\n2021–22 2021–22\nImpact areas Measure Unit target actual\nAbatement (modelled) from various activity t CO2e 250,000 241,573\nCO2\ntypes (such as financial incentives, pilots/\nprototypes) [1]\nReduced emissions\nAbatement (modelled) through policy support t CO2e 1.5 m 1.5 m\nand technical advice to other agencies\nLess waste going to landfill Tonnes 500,000 737,111\nRetaining value from\nour resources\nDelivering social benefits\nTable 2: Performance against social targets in 2021–22\n2021–22 2021–22\nImpact areas Measure Unit target actual\nLocal projects funded to deliver a circular, Number 60 122\nclimate-resilient and clean economy in Victoria\nCommunity Power Hubs established and Number 7 7\nResilient and healthy active in identifying and delivering local", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2021-22.pdf (https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-annual-report-2021-2022.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-011", "entity_name": "Sustainability Victoria", "folder_name": "Sustainability-Victoria", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "Delivering environmental benefits\nTable 1: Performance against environmental targets in 2021–22\n2021–22 2021–22\nImpact areas Measure Unit target actual\nAbatement (modelled) from various activity t CO2e 250,000 241,573\nCO2\ntypes (such as financial incentives, pilots/\nprototypes) [1]\nReduced emissions\nAbatement (modelled) through policy support t CO2e 1.5 m 1.5 m\nand technical advice to other agencies\nLess waste going to landfill Tonnes 500,000 737,111\nRetaining value from\nour resources\nDelivering social benefits\nTable 2: Performance against social targets in 2021–22\n2021–22 2021–22\nImpact areas Measure Unit target actual\nLocal projects funded to deliver a circular, Number 60 122\nclimate-resilient and clean economy in Victoria\nCommunity Power Hubs established and Number 7 7\nResilient and healthy active in identifying and delivering local", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2021-22.pdf (https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-annual-report-2021-2022.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-011", "entity_name": "Sustainability Victoria", "folder_name": "Sustainability-Victoria", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "5.2 Payables and contract liabilities\n5.3 Other Provisions\nNote 5.1 Receivables and contract assets\n2021 2020\n$’000 $’000\nContractual\nTrade debtors 15,802 102\nContract Assets 88 1,340\nOther receivables 7 27\nTotal Contractual 15,897 1,469\nStatutory\nLandfill Levy receivable 4,788 4,776\nGST Receivable 666 381\nTotal Statutory 5,454 5,157\nTotal Receivables 21,351 6,626\nRepresented by: Current receivables 21,351 6,626\nTrade debtors includes the Department of Environment, Land, Water and Planning for government priority programs, and were\ndue to SV as per the signed contract.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2020-21.pdf (https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-annual-report-2020-2021.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-011", "entity_name": "Sustainability Victoria", "folder_name": "Sustainability-Victoria", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "5.2 Payables and contract liabilities\n5.3 Other Provisions\nNote 5.1 Receivables and contract assets\n2021 2020\n$’000 $’000\nContractual\nTrade debtors 15,802 102\nContract Assets 88 1,340\nOther receivables 7 27\nTotal Contractual 15,897 1,469\nStatutory\nLandfill Levy receivable 4,788 4,776\nGST Receivable 666 381\nTotal Statutory 5,454 5,157\nTotal Receivables 21,351 6,626\nRepresented by: Current receivables 21,351 6,626\nTrade debtors includes the Department of Environment, Land, Water and Planning for government priority programs, and were\ndue to SV as per the signed contract.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2020-21.pdf (https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-annual-report-2020-2021.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-011", "entity_name": "Sustainability Victoria", "folder_name": "Sustainability-Victoria", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "[Page 86]\nFinancial statements\nDeclaration\nLegislation Requirement Page reference\nSD 5.2.2 Declaration in financial statements 50\nOther requirements under Standing Directions 5.2\nLegislation Requirement Page reference\nSD 5.2.1(a) Compliance with Australian accounting standards and other authoritative 57\npronouncements\nSD 5.2.1(a) Compliance with Standing Directions 50\nSD 5.2.1(b) Compliance with Model Financial Report 50\nOther disclosures as required by FRDs in notes to the financial statements (a)\nLegislation Requirement Page reference\nFRD 9 Departmental Disclosure of Administered Assets and Liabilities by Activity 67\nFRD 11 Disclosure of Ex Gratia Expenses 78\nFRD 21 Disclosures of Responsible Persons, SES and other Personnel (Contractors with 79\nSignificant Management Responsibilities) in the Financial Report\nFRD 103 Non-Financial Physical Assets 78\nFRD 110 Cash Flow Statements 55", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2024.pdf (https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-Annual-Report-2024-25.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-011", "entity_name": "Sustainability Victoria", "folder_name": "Sustainability-Victoria", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "[Page 86]\nFinancial statements\nDeclaration\nLegislation Requirement Page reference\nSD 5.2.2 Declaration in financial statements 50\nOther requirements under Standing Directions 5.2\nLegislation Requirement Page reference\nSD 5.2.1(a) Compliance with Australian accounting standards and other authoritative 57\npronouncements\nSD 5.2.1(a) Compliance with Standing Directions 50\nSD 5.2.1(b) Compliance with Model Financial Report 50\nOther disclosures as required by FRDs in notes to the financial statements (a)\nLegislation Requirement Page reference\nFRD 9 Departmental Disclosure of Administered Assets and Liabilities by Activity 67\nFRD 11 Disclosure of Ex Gratia Expenses 78\nFRD 21 Disclosures of Responsible Persons, SES and other Personnel (Contractors with 79\nSignificant Management Responsibilities) in the Financial Report\nFRD 103 Non-Financial Physical Assets 78\nFRD 110 Cash Flow Statements 55", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2024.pdf (https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-Annual-Report-2024-25.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-011", "entity_name": "Sustainability Victoria", "folder_name": "Sustainability-Victoria", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "Both committees have governance and oversight Key responsibilities of the Audit, Risk and Finance Committee\nresponsibilities under legislation. are to:\n› review and report independently to the Board on the annual\nAudit, Risk and Finance Committee report and all other financial information published by SV\n› assist the Board in reviewing the effectiveness of SV’s\nThe Audit, Risk and Finance Committee is established in\ninternal control environment covering:\naccordance with the requirements of Standing Direction 2018\n– effectiveness and efficiency of operations\nunder the Financial Management Act 1994 (Section: 3.2.1: Audit\nCommittee).", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2020-21.pdf (https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-annual-report-2020-2021.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-011", "entity_name": "Sustainability Victoria", "folder_name": "Sustainability-Victoria", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "Both committees have governance and oversight Key responsibilities of the Audit, Risk and Finance Committee\nresponsibilities under legislation. are to:\n› review and report independently to the Board on the annual\nAudit, Risk and Finance Committee report and all other financial information published by SV\n› assist the Board in reviewing the effectiveness of SV’s\nThe Audit, Risk and Finance Committee is established in\ninternal control environment covering:\naccordance with the requirements of Standing Direction 2018\n– effectiveness and efficiency of operations\nunder the Financial Management Act 1994 (Section: 3.2.1: Audit\nCommittee).", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2020-21.pdf (https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-annual-report-2020-2021.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-011", "entity_name": "Sustainability Victoria", "folder_name": "Sustainability-Victoria", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "[pages 28,29,30]\nture\nOrganisational structure\nFigure 1: SV’s organisational structure as at 30 June 2025\nAudit, Risk and Sustainability Victoria Board\nFinance Committee\nPerformance and\nCulture Committee Chief Executive\nOfficer\nStrategy Research Industry & Regions & People, Partnerships\nBusiness Advisory Office of the CEO\n& Growth Infrastructure Community Action & Communications\nInfrastructure Digital & Creative Business Information &\nCommercial Community Solutions Executive Support\nInvestment Communications Technology Services\nInfrastructure\nEnergy Software Education People & Culture Finance Government Liaison\nPartnerships\nStrategic Planning Stakeholder\nMarkets Acceleration Regional Engagement Legal & Governance\n& Performance Engagement\nStrategic\nSV Lab Social Impact Communications Risk & PMO\n& Content\n26", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2024.pdf (https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-Annual-Report-2024-25.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-011", "entity_name": "Sustainability Victoria", "folder_name": "Sustainability-Victoria", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "[pages 28,29,30]\nture\nOrganisational structure\nFigure 1: SV’s organisational structure as at 30 June 2025\nAudit, Risk and Sustainability Victoria Board\nFinance Committee\nPerformance and\nCulture Committee Chief Executive\nOfficer\nStrategy Research Industry & Regions & People, Partnerships\nBusiness Advisory Office of the CEO\n& Growth Infrastructure Community Action & Communications\nInfrastructure Digital & Creative Business Information &\nCommercial Community Solutions Executive Support\nInvestment Communications Technology Services\nInfrastructure\nEnergy Software Education People & Culture Finance Government Liaison\nPartnerships\nStrategic Planning Stakeholder\nMarkets Acceleration Regional Engagement Legal & Governance\n& Performance Engagement\nStrategic\nSV Lab Social Impact Communications Risk & PMO\n& Content\n26", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2024.pdf (https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-Annual-Report-2024-25.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-011", "entity_name": "Sustainability Victoria", "folder_name": "Sustainability-Victoria", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "Workforce profile\nAt 30 June 2021, SV employed 154 ongoing staff (146.7 full- The proportion of women was 69 per cent, which remains\ntime equivalent or FTE) compared to 147 ongoing staff (140.7 unchanged from 69 per cent at 30 June 2020.\nfull-time equivalent) at 30 June 2020 (Table 10).", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2020-21.pdf (https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-annual-report-2020-2021.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-VIC-011", "entity_name": "Sustainability Victoria", "folder_name": "Sustainability-Victoria", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "Workforce profile\nAt 30 June 2021, SV employed 154 ongoing staff (146.7 full- The proportion of women was 69 per cent, which remains\ntime equivalent or FTE) compared to 147 ongoing staff (140.7 unchanged from 69 per cent at 30 June 2020.\nfull-time equivalent) at 30 June 2020 (Table 10).", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2020-21.pdf (https://assets.sustainability.vic.gov.au/susvic/Sustainability-Victoria-annual-report-2020-2021.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public 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