{ "entity_id": "QLD-SunWater", "folder": "SunWater", "name": "SunWater", "type": "Government-Owned Corporation", "jurisdiction": "QLD", "portfolio": "Water", "website": "https://www.sunwater.com.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 11, "n_kpi_targets": 3, "n_kpi_results": 3, "n_outcomes": 4, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "Delivering Water for Prosperity", "official_site_url": "https://www.sunwater.com.au/", "source_documents": [ { "type": "annual_report", "title": "Annual Report 2024-25", "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2023-24", "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2023-2024.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2022-23", "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Annual_Report_22-23.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2021-22", "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Annual_Report_21_-_22.pdf", "period": "2021-22", "confidence": "high" }, { "type": "strategie", "title": "2026-28 Diversity and Inclusion Action Plan", "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Governance/2026-2028_Diversity_and_Inclusion_Action_Plan.pdf", "period": "2026", "confidence": "medium" }, { "type": "strategie", "title": "Independent analysis of lungfish data", "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Independent_Analysis_of_Lungfish_Monitoring_Data_at_Paradise_Dam.pdf", "period": null, "confidence": "medium" } ], "purpose": { "text": "Delivering Water for Prosperity", "source_url": "", "source_page": 5, "source_deep_url": "" }, "vision": null, "strategic_priorities": [ { "title": "focus on the reliability and operational efficiency of existing water assets", "description": "focus on the reliability and operational efficiency of existing water assets", "source_url": "", "source_page": 4, "source_deep_url": "" }, { "title": "maximise value from existing water assets", "description": "maximise value from existing water assets", "source_url": "", "source_page": 4, "source_deep_url": "" }, { "title": "strategically prioritise and deliver water projects on time and on budget", "description": "strategically prioritise and deliver water projects on time and on budget", "source_url": "", "source_page": 4, "source_deep_url": "" }, { "title": "focus on customer service", "description": "focus on customer service", "source_url": "", "source_page": 4, "source_deep_url": "" } ], "values": [ { "name": "value people", "description": "", "source_url": "", "source_page": null }, { "name": "work together", "description": "", "source_url": "", "source_page": null }, { "name": "take responsibility", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Safe and engaged people", "description": "Building a culture that cares for and supports the safety, health and wellbeing of its people and the communities in which it operates, to meet or exceed customer and stakeholder expectations and ensure everyone goes home safely at the end of each workday.", "activities": [ "maintaining a strong safety culture", "implementing driver safety programs", "conducting mental health training" ], "source_url": "", "source_page": 9, "source_deep_url": "" }, { "name": "A sustainable business", "description": "Remaining reliable, resilient and adaptable by effectively managing assets, reducing environmental impact and nurturing relationships to meet the changing demands of customers, communities and business.", "activities": [ "dam safety management program", "developing a pontoon-mounted floating pump", "engaging with customers and communities" ], "source_url": "", "source_page": 9, "source_deep_url": "" }, { "name": "Operational excellence", "description": "Developing a skilled workforce along with contemporary systems, processes and technology to efficiently and safely manage and maintain its assets and ensure optimal service value to its customers.", "activities": [ "operationalisation of Rookwood Weir", "recreation facility upgrades", "remotely piloted aircraft integration" ], "source_url": "", "source_page": 9, "source_deep_url": "" }, { "name": "Water infrastructure leader", "description": "Leveraging internal and external capabilities to successfully plan, design, construct and commission quality bulk water infrastructure solutions that drive economic growth and jobs in regional communities and make best use of Queensland’s valuable water resource.", "activities": [ "Paradise Dam Improvement Project", "Dam Improvement Program", "planning and development of Barlil and Cooranga weirs" ], "source_url": "", "source_page": 9, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Sustainability performance", "target": "excellent rating", "latest_result": "excellent rating", "status": "Achieved", "target_source_url": "", "target_source_page": 16, "result_source_url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf", "result_source_page": 16 }, { "code": "CCE02", "measure": "Project Excellence", "target": "awards", "latest_result": "awards", "status": "Achieved", "target_source_url": "", "target_source_page": 16, "result_source_url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf", "result_source_page": 16 }, { "code": "CCE03", "measure": "Water Project Award", "target": "awards", "latest_result": "awards", "status": "Achieved", "target_source_url": "", "target_source_page": 16, "result_source_url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf", "result_source_page": 16 } ], "document_alignment_terms": { "must_support": [ "Delivering Water for Prosperity", "focus on the reliability and operational efficiency of existing water assets", "maximise value from existing water assets", "strategically prioritise and deliver water projects on time and on budget", "focus on customer service" ], "watch_terms": [ "Sustainability performance", "Project Excellence", "Water Project Award" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": "Delivering Water for Prosperity", "purposes_source_page": 5, "how_we_deliver": "Our values: Value People, Work Together and Take Responsibility.", "how_we_deliver_source_page": 5, "government_priorities": [ { "text": "focus on the reliability and operational efficiency of existing water assets", "source_page": 4 }, { "text": "maximise value from existing water assets", "source_page": 4 }, { "text": "strategically prioritise and deliver water projects on time and on budget", "source_page": 4 }, { "text": "focus on customer service", "source_page": 4 } ], "outcomes": [ { "name": "Safe and engaged people", "description": "Building a culture that cares for and supports the safety, health and wellbeing of its people and the communities in which it operates, to meet or exceed customer and stakeholder expectations and ensure everyone goes home safely at the end of each workday.", "key_activities": [ "maintaining a strong safety culture", "implementing driver safety programs", "conducting mental health training" ], "source_page": 9 }, { "name": "A sustainable business", "description": "Remaining reliable, resilient and adaptable by effectively managing assets, reducing environmental impact and nurturing relationships to meet the changing demands of customers, communities and business.", "key_activities": [ "dam safety management program", "developing a pontoon-mounted floating pump", "engaging with customers and communities" ], "source_page": 9 }, { "name": "Operational excellence", "description": "Developing a skilled workforce along with contemporary systems, processes and technology to efficiently and safely manage and maintain its assets and ensure optimal service value to its customers.", "key_activities": [ "operationalisation of Rookwood Weir", "recreation facility upgrades", "remotely piloted aircraft integration" ], "source_page": 9 }, { "name": "Water infrastructure leader", "description": "Leveraging internal and external capabilities to successfully plan, design, construct and commission quality bulk water infrastructure solutions that drive economic growth and jobs in regional communities and make best use of Queensland’s valuable water resource.", "key_activities": [ "Paradise Dam Improvement Project", "Dam Improvement Program", "planning and development of Barlil and Cooranga weirs" ], "source_page": 9 } ], "values": [ "value people", "work together", "take responsibility" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Sustainability performance", "target": "excellent rating", "source_page": 16 }, { "code": "CCE02", "measure": "Project Excellence", "target": "awards", "source_page": 16 }, { "code": "CCE03", "measure": "Water Project Award", "target": "awards", "source_page": 16 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Sustainability performance", "result": "excellent rating", "status": "Achieved", "source_page": 16 }, { "code": "CCE02", "measure": "Project Excellence", "result": "awards", "status": "Achieved", "source_page": 16 }, { "code": "CCE03", "measure": "Water Project Award", "result": "awards", "status": "Achieved", "source_page": 16 } ], "_source_urls": { "annual_report_url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "Meetings of Directors\nThe number of Directors’ meetings (including meetings of committees of the Board) and the\nnumber of meetings attended by each Director for the year ended 30 June 2025 are:\nSafety, People and Project and\nAudit and Risk Environment Investment\nBoard meetings Committee meetings Committee meetings Committee meetings\nDirector A B A B A B A B\nLisa Caffery 11 11 3 4 4 4 4 4\nStuart Armitage 11 11 3 4 - - - -\nLeeha James 10 11 - - 4 4 - -\nGail Jukes 11 11 4 4 - - 3 3\nDavid Stewart 10 11 4 4 - - 4 4\nJane Williams 11 11 - - 4 4 - -\nA – number of meetings attended as a member\nB– number of meetings held during the year\nAuditor’s Independence Declaration\nThe Auditor-General of Queensland continues in office in accordance with section 30 of the\nAuditor-General Act 2009 (Qld).", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2024-25.pdf (https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "Meetings of Directors\nThe number of Directors’ meetings (including meetings of committees of the Board) and the\nnumber of meetings attended by each Director for the year ended 30 June 2025 are:\nSafety, People and Project and\nAudit and Risk Environment Investment\nBoard meetings Committee meetings Committee meetings Committee meetings\nDirector A B A B A B A B\nLisa Caffery 11 11 3 4 4 4 4 4\nStuart Armitage 11 11 3 4 - - - -\nLeeha James 10 11 - - 4 4 - -\nGail Jukes 11 11 4 4 - - 3 3\nDavid Stewart 10 11 4 4 - - 4 4\nJane Williams 11 11 - - 4 4 - -\nA – number of meetings attended as a member\nB– number of meetings held during the year\nAuditor’s Independence Declaration\nThe Auditor-General of Queensland continues in office in accordance with section 30 of the\nAuditor-General Act 2009 (Qld).", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2024-25.pdf (https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 37]\nOur performance\nNon-financial performance indicators\nActual Target\n2024-25 2024-25 Commentary\nAll Injury Frequency Rate (AIFR)1 14.3 <45\nTotal Recordable Injury Frequency Rate 7.1 <5 Sunwater implemented a targeted Active Safety\n(TRIFR) Leadership program in the fourth quarter of\n2024–25.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2024-25.pdf (https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 37]\nOur performance\nNon-financial performance indicators\nActual Target\n2024-25 2024-25 Commentary\nAll Injury Frequency Rate (AIFR)1 14.3 <45\nTotal Recordable Injury Frequency Rate 7.1 <5 Sunwater implemented a targeted Active Safety\n(TRIFR) Leadership program in the fourth quarter of\n2024–25.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2024-25.pdf (https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 37]\nKey performance indicators – non-financial\nActual Target Commentary\nKey performance indicator\n2022–23 2022–23\nAll injury frequency rate (AIFR)1 42.1 <35 Refer to Section 2 – Safe and\nengaged people\nTotal recordable injury frequency 6.5 <5 Refer to Section 2 – Safe and\nrate (TRIFR) engaged people\nLost time injury frequency rate 0.5 <1 Refer to Section 2 – Safe and\n(LTIFR) engaged people\nCompliance with environmental No material No material\nstandards and laws breaches breaches\nEmployee engagement 80% >65%\nFTE2 597 622\nCustomer complaints responded to 100% 100%\nwithin 10 business days\nCommunity events 2 2 Two open days were held in\n2022–23 at Tinaroo Falls and\nKinchant dams\nCustomer engagement/advocacy3 – 45.90 >15.81\nIrrigation\nCustomer engagement/advocacy3 – 68.96 >49.14\nUrban\nCustomer engagement/advocacy3 – 46.15 >58.36 70 per cent of industrial", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2022-23.pdf (https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Annual_Report_22-23.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 37]\nKey performance indicators – non-financial\nActual Target Commentary\nKey performance indicator\n2022–23 2022–23\nAll injury frequency rate (AIFR)1 42.1 <35 Refer to Section 2 – Safe and\nengaged people\nTotal recordable injury frequency 6.5 <5 Refer to Section 2 – Safe and\nrate (TRIFR) engaged people\nLost time injury frequency rate 0.5 <1 Refer to Section 2 – Safe and\n(LTIFR) engaged people\nCompliance with environmental No material No material\nstandards and laws breaches breaches\nEmployee engagement 80% >65%\nFTE2 597 622\nCustomer complaints responded to 100% 100%\nwithin 10 business days\nCommunity events 2 2 Two open days were held in\n2022–23 at Tinaroo Falls and\nKinchant dams\nCustomer engagement/advocacy3 – 45.90 >15.81\nIrrigation\nCustomer engagement/advocacy3 – 68.96 >49.14\nUrban\nCustomer engagement/advocacy3 – 46.15 >58.36 70 per cent of industrial", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2022-23.pdf (https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Annual_Report_22-23.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "[Page 37]\nKey performance indicators – non-financial\nActual Target Commentary\nKey performance indicator\n2022–23 2022–23\nAll injury frequency rate (AIFR)1 42.1 <35 Refer to Section 2 – Safe and\nengaged people\nTotal recordable injury frequency 6.5 <5 Refer to Section 2 – Safe and\nrate (TRIFR) engaged people\nLost time injury frequency rate 0.5 <1 Refer to Section 2 – Safe and\n(LTIFR) engaged people\nCompliance with environmental No material No material\nstandards and laws breaches breaches\nEmployee engagement 80% >65%\nFTE2 597 622\nCustomer complaints responded to 100% 100%\nwithin 10 business days\nCommunity events 2 2 Two open days were held in\n2022–23 at Tinaroo Falls and\nKinchant dams\nCustomer engagement/advocacy3 – 45.90 >15.81\nIrrigation\nCustomer engagement/advocacy3 – 68.96 >49.14\nUrban\nCustomer engagement/advocacy3 – 46.15 >58.36 70 per cent of industrial", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2022-23.pdf (https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Annual_Report_22-23.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "[Page 37]\nKey performance indicators – non-financial\nActual Target Commentary\nKey performance indicator\n2022–23 2022–23\nAll injury frequency rate (AIFR)1 42.1 <35 Refer to Section 2 – Safe and\nengaged people\nTotal recordable injury frequency 6.5 <5 Refer to Section 2 – Safe and\nrate (TRIFR) engaged people\nLost time injury frequency rate 0.5 <1 Refer to Section 2 – Safe and\n(LTIFR) engaged people\nCompliance with environmental No material No material\nstandards and laws breaches breaches\nEmployee engagement 80% >65%\nFTE2 597 622\nCustomer complaints responded to 100% 100%\nwithin 10 business days\nCommunity events 2 2 Two open days were held in\n2022–23 at Tinaroo Falls and\nKinchant dams\nCustomer engagement/advocacy3 – 45.90 >15.81\nIrrigation\nCustomer engagement/advocacy3 – 68.96 >49.14\nUrban\nCustomer engagement/advocacy3 – 46.15 >58.36 70 per cent of industrial", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2022-23.pdf (https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Annual_Report_22-23.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "Depreciation, amortisation and impairments for the year of $196.76 million (2024: $146.63 million)\ncontinue to be a significant expense due to the Group’s substantial asset infrastructure\ninvestments, primarily on the DIP, advancing the Paradise Dam Improvement Project and other\nsignificant projects.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2024-25.pdf (https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "Depreciation, amortisation and impairments for the year of $196.76 million (2024: $146.63 million)\ncontinue to be a significant expense due to the Group’s substantial asset infrastructure\ninvestments, primarily on the DIP, advancing the Paradise Dam Improvement Project and other\nsignificant projects.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2024-25.pdf (https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "Developing talent for the\nAs at 30 June 2022, Sunwater had a total\nworkforce of 556 FTEs. future\nTable 2: Sunwater workforce\nSunwater is invested in building entry level\ncapability and developing career pathways for\nEmployment 2021-22 2021-22 those interested in joining the water industry.\ncategory Actual Budget While apprentices and cadets make up just a small\npart of our workforce, they are an important part\nCasual positions 0 0\nof the ‘One Sunwater’ team that delivers a safe,\nreliable and affordable water supply to our\nSenior executives\n7 7 customers.\npositions\nSunwater committed to employing five\nCommon law contract\n35 34 apprentices, either directly or indirectly,\npositions\nthroughout the life of our negotiated 2018-2022\nEA.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2021-22.pdf (https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Annual_Report_21_-_22.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "Developing talent for the\nAs at 30 June 2022, Sunwater had a total\nworkforce of 556 FTEs. future\nTable 2: Sunwater workforce\nSunwater is invested in building entry level\ncapability and developing career pathways for\nEmployment 2021-22 2021-22 those interested in joining the water industry.\ncategory Actual Budget While apprentices and cadets make up just a small\npart of our workforce, they are an important part\nCasual positions 0 0\nof the ‘One Sunwater’ team that delivers a safe,\nreliable and affordable water supply to our\nSenior executives\n7 7 customers.\npositions\nSunwater committed to employing five\nCommon law contract\n35 34 apprentices, either directly or indirectly,\npositions\nthroughout the life of our negotiated 2018-2022\nEA.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2021-22.pdf (https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Annual_Report_21_-_22.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2024-25", "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf", "file": "annual-reports/2024-25.pdf", "bytes": 1763990, "link_text": "Annual Report 2024-25" }, { "category": "annual-reports", "year": "2023-24", "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2023-2024.pdf", "file": "annual-reports/2023-24.pdf", "bytes": 1911228, "link_text": "Annual Report 2023-24" }, { "category": "annual-reports", "year": "2022-23", "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Annual_Report_22-23.pdf", "file": "annual-reports/2022-23.pdf", "bytes": 1514398, "link_text": "Annual Report 2022-23" }, { "category": "annual-reports", "year": "2021-22", "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Annual_Report_21_-_22.pdf", "file": "annual-reports/2021-22.pdf", "bytes": 1621272, "link_text": "Annual Report 2021-22" }, { "category": "strategies", "year": "2026", "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Governance/2026-2028_Diversity_and_Inclusion_Action_Plan.pdf", "file": "strategies/2026-2028_Diversity_and_Inclusion_Action_Plan.pdf", "bytes": 3374374, "link_text": "2026-28 Diversity and Inclusion Action Plan" }, { "category": "strategies", "year": null, "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Independent_Analysis_of_Lungfish_Monitoring_Data_at_Paradise_Dam.pdf", "file": "strategies/Independent_Analysis_of_Lungfish_Monitoring_Data_at_Paradise_Dam.pdf", "bytes": 1623873, "link_text": "Independent analysis of lungfish data" }, { "category": "other-pdfs", "year": null, "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Governance/Corporate_Governance_Guidelines_for_GOCs.pdf", "file": "other-pdfs/Corporate_Governance_Guidelines_for_GOCs.pdf", "bytes": 517575, "link_text": "Corporate Governance Guidelines for Government Owned Corporations (GOCs)" }, { "category": "other-pdfs", "year": null, "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Governance/Code_of_Conduct_Policy.pdf", "file": "other-pdfs/Code_of_Conduct_Policy.pdf", "bytes": 164968, "link_text": "Download" }, { "category": "other-pdfs", "year": null, "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Governance/Directors_Code_of_Conduct.pdf", "file": "other-pdfs/Directors_Code_of_Conduct.pdf", "bytes": 214832, "link_text": "Download" }, { "category": "other-pdfs", "year": null, "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Governance/Constitution_of_Sunwater_Limited.pdf", "file": "other-pdfs/Constitution_of_Sunwater_Limited.pdf", "bytes": 4722656, "link_text": "Constitution of Sunwater Limited" }, { "category": "other-pdfs", "year": null, "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Governance/Constitution_of_Burnett_Water_Pty_Ltd.pdf", "file": "other-pdfs/Constitution_of_Burnett_Water_Pty_Ltd.pdf", "bytes": 10596507, "link_text": "Constitution of Burnett Water Pty Ltd" } ], "_meta": { "snapshot_built_at": "2026-05-14T02:13:53+00:00", "strategy_brief_meta": { "model": "nova-micro", "folder": "SunWater", "annual_report": { "file": "annual-reports\\2024-25.txt", "url": "https://www.sunwater.com.au/wp-content/uploads/Home/About/Publications/Sunwater_Annual_Report_2024-2025.pdf", "year": "2024-25" }, "corporate_plan": { "file": null, "url": "", "year": null }, "usage": { "input_tokens": 20187, "output_tokens": 943, "total_tokens": 21130, "model": "nova-micro" }, "cost_usd": 0.0008385650000000001, "elapsed_seconds": 31.31, "generated_at": "2026-05-13T04:12:16+00:00" }, "ideas_manifest": { "entity_id": "QLD-SunWater", "entity_name": "SunWater", "folder_name": "SunWater", "generated_at": "2026-05-09T23:06:20.858967+00:00", "idea_count": 12, "markdown": "ideas/SunWater_ideas.md", "jsonl": "ideas/ideas.jsonl", "inputs": [ "SunWater_strategy-overview.md", "strategy-evidence.json", "global-intelligence/source-manifest.json" ] }, "global_intel_meta": null } }