{ "entity_id": "B-002215", "folder": "SBS-Community-Advisory-Committee", "name": "SBS Community Advisory Committee", "type": "Statutory Body", "jurisdiction": "Commonwealth", "portfolio": "Infrastructure, Transport, Regional Development, \r\nCommunications, Sport and the Arts", "website": "https://www.sbs.com.au/aboutus/community-advisory-committee", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 18, "n_kpi_targets": 3, "n_kpi_results": 3, "n_outcomes": 5, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "SBS INSPIRES ALL AUSTRALIANS TO EXPLORE, RESPECT AND CELEBRATE OUR DIVERSE WORLD AND IN DOING SO, CONTRIBUTES TO A COHESIVE SOCIETY. [AR p.6]", "official_site_url": "https://www.sbs.com.au/aboutus/community-advisory-committee", "source_documents": [ { "type": "annual_report", "title": "SBS 2024-25 Annual Report (PDF)", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/10/SBS-Annual-Report_2025_Book.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "SBS 2023-24 Annual Report (PDF)", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2024/10/SBS_2024_Annual_Report_DIGITAL.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "SBS 2022-23 By the numbers", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2023/10/SBS-Mini-Annual-Report_2023_DIGITAL.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "SBS 2021-22 Annual Report", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2024/08/SBS-Annual-Report_2021-2022.pdf", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "SBS 2020-21 Annual Report", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2024/08/SBS-Annual-Report_2021.pdf", "period": "2020-21", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2025-26", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "period": "2025-26", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2024-25", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2024/09/SBS-Corporate-Plan-2024-25.pdf", "period": "2024-25", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2023-24", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2023/09/sbs_corporate_plan_2023.pdf", "period": "2023-24", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2022-23", "url": "https://sbs.com.au/aboutus/wp-content/uploads/sites/sbs.com.au.aboutus/files/sbs_corporate_plan_fy22-23.pdf", "period": "2022-23", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2021-22", "url": "https://sbs.com.au/aboutus/wp-content/uploads/sites/sbs.com.au.aboutus/files/sbs_corporate_plan_fy21-22.pdf", "period": "2021-22", "confidence": "high" }, { "type": "strategie", "title": "SBS Elevate Reconciliation Action Plan June 2022 - June 2026", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2023/06/sbs_elevate_reconciliation_action_plan_june_2022_-_june_2026.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "SBS Elevate Reconciliation Action Plan Year One Progress Report (June 2022 - June 2023)", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2023/10/rap5_progress_report_june_2023.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "SBS Elevate Reconciliation Action Plan Year Two Progress Report (June 2023 – June 2024)", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf", "period": "2023-24", "confidence": "medium" }, { "type": "strategie", "title": "SBS 2023-24 By the numbers (4-page highlight document PDF)", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2024/11/SBS-MiniAnnuaReport2024-04-11-24-DIGITAL.pdf", "period": "2023-24", "confidence": "medium" } ], "purpose": { "text": "SBS INSPIRES ALL AUSTRALIANS TO EXPLORE, RESPECT AND CELEBRATE OUR DIVERSE WORLD AND IN DOING SO, CONTRIBUTES TO A COHESIVE SOCIETY. [AR p.6]", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 6, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=6" }, "vision": null, "strategic_priorities": [ { "title": "Accelerating language offerings and capabilities to Australia’s multilingual and multicultural communities", "description": "Accelerating language offerings and capabilities to Australia’s multilingual and multicultural communities", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 3, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=3" }, { "title": "Expanding upon First Nations content offering available to all Australians", "description": "Expanding upon First Nations content offering available to all Australians", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 3, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=3" }, { "title": "Delivering trusted news and information and contributing to the national conversation with bold programming", "description": "Delivering trusted news and information and contributing to the national conversation with bold programming", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 3, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=3" }, { "title": "Delivering stories that engage, inform and entertain all Australians, as their needs and consumption habits evolve", "description": "Delivering stories that engage, inform and entertain all Australians, as their needs and consumption habits evolve", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 3, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=3" }, { "title": "Delivering best-in-class user experience for audiences on SBS’s digital platforms to improve audience engagement and loy", "description": "Delivering best-in-class user experience for audiences on SBS’s digital platforms to improve audience engagement and loyalty", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 3, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=3" }, { "title": "Managing the transition to a digital audience base by building audience awareness, scale and engagement on digital platf", "description": "Managing the transition to a digital audience base by building audience awareness, scale and engagement on digital platforms such as SBS On Demand to ensure continued relevance as audiences increasingly stream online", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 3, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=3" }, { "title": "Maintaining relevance on traditional broadcasting platforms to ensure continued delivery on Charter and Purpose", "description": "Maintaining relevance on traditional broadcasting platforms to ensure continued delivery on Charter and Purpose", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 3, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=3" }, { "title": "Continue to invest in Charter-driven content and activities by increasing returns from commercial activities, while cont", "description": "Continue to invest in Charter-driven content and activities by increasing returns from commercial activities, while continuing to innovate and further improve efficiency of existing operations", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 3, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=3" }, { "title": "Attracting and retaining the best people by ensuring SBS remains a great and inclusive place to work, with higher staff ", "description": "Attracting and retaining the best people by ensuring SBS remains a great and inclusive place to work, with higher staff engagement and collaboration to maximise business outcomes", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 3, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=3" }, { "title": "Ensuring emerging technologies can be harnessed effectively to support delivery of SBS’s Charter, Purpose and strategy", "description": "Ensuring emerging technologies can be harnessed effectively to support delivery of SBS’s Charter, Purpose and strategy", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 3, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=3" } ], "values": [ { "name": "We are audience obsessed", "description": "", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": null }, { "name": "We embrace difference", "description": "", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": null }, { "name": "We are bold and brave", "description": "", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": null }, { "name": "We engage and participate fully", "description": "", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": null }, { "name": "We look out for one another", "description": "", "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Distinctive Network", "description": "SBS is Australia’s most distinctive and multilingal broadcaster, occupying a unique place in the Australian media market. SBS takes a platform-agnostic approach to content, distributing our world-class offerings across linear television, radio, on demand, and digital channels.", "activities": [ "Content creation, acquisition and curation", "Content broadcast and distribution", "Content commercialisation" ], "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 20, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=20" }, { "name": "Outcome 2: Audience First", "description": "SBS is continuously evolving to serve audiences on contemporary Australia across screen and audio. Consequently, we remain strong advocates of fair regulation to ensure all Australians can easily access our content wherever they choose.", "activities": [ "Content creation, acquisition and curation", "Content broadcast and distribution" ], "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 42, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=42" }, { "name": "Outcome 3: Community Impact", "description": "SBS works closely with communities in Australia to understand their issues and perspectives, amplify their voices, and tell their stories.", "activities": [ "Content creation, acquisition and curation", "Content broadcast and distribution" ], "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 54, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=54" }, { "name": "Outcome 4: Great People; Great Culture", "description": "Our people and culture are our competitive advantage.", "activities": [ "Content creation, acquisition and curation", "Content broadcast and distribution" ], "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 70, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=70" }, { "name": "Outcome 5: Great Business", "description": "Sustainability, world-class operational efficiency and processes, and globally unique partnerships.", "activities": [ "Content support activities" ], "source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "source_page": 80, "source_deep_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf#page=80" } ], "performance_measures": [ { "code": "CCE01", "measure": "Digital registrations", "target": "$178.7m", "latest_result": "Target met", "status": "Achieved", "target_source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "target_source_page": 46, "result_source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/10/SBS-Annual-Report_2025_Book.pdf", "result_source_page": 116 }, { "code": "CCE02", "measure": "Average monthly audio podcast downloads", "target": "3.82m", "latest_result": "3.86m", "status": "Achieved", "target_source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "target_source_page": 46, "result_source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/10/SBS-Annual-Report_2025_Book.pdf", "result_source_page": 116 }, { "code": "CCE03", "measure": "Total own source revenue", "target": "$178.7m", "latest_result": "13.2m", "status": "Achieved", "target_source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf", "target_source_page": 46, "result_source_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/10/SBS-Annual-Report_2025_Book.pdf", "result_source_page": 116 } ], "document_alignment_terms": { "must_support": [ "SBS INSPIRES ALL AUSTRALIANS TO EXPLORE, RESPECT AND CELEBRATE OUR DIVERSE WORLD AND IN DOING SO, CONTRIBUTES TO A COHESIVE SOCIETY. [AR p.6]", "Accelerating language offerings and capabilities to Australia’s multilingual and multicultural communities", "Expanding upon First Nations content offering available to all Australians", "Delivering trusted news and information and contributing to the national conversation with bold programming", "Delivering stories that engage, inform and entertain all Australians, as their needs and consumption habits evolve", "Delivering best-in-class user experience for audiences on SBS’s digital platforms to improve audience engagement and loyalty", "Managing the transition to a digital audience base by building audience awareness, scale and engagement on digital platforms such as SBS On Demand to ensure continued relevance as audiences increasingly stream online", "Maintaining relevance on traditional broadcasting platforms to ensure continued delivery on Charter and Purpose", "Continue to invest in Charter-driven content and activities by increasing returns from commercial activities, while continuing to innovate and further improve efficiency of existing operations" ], "watch_terms": [ "Digital registrations", "Average monthly audio podcast downloads", "Total own source revenue" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": "SBS INSPIRES ALL AUSTRALIANS TO EXPLORE, RESPECT AND CELEBRATE OUR DIVERSE WORLD AND IN DOING SO, CONTRIBUTES TO A COHESIVE SOCIETY. [AR p.6]", "purposes_source_page": 6, "how_we_deliver": "SBS operates across broadcast and online platforms to deliver on our Charter and achieve our purpose. [CP p.3]", "how_we_deliver_source_page": 3, "government_priorities": [ { "text": "Accelerating language offerings and capabilities to Australia’s multilingual and multicultural communities", "source_page": 3 }, { "text": "Expanding upon First Nations content offering available to all Australians", "source_page": 3 }, { "text": "Delivering trusted news and information and contributing to the national conversation with bold programming", "source_page": 3 }, { "text": "Delivering stories that engage, inform and entertain all Australians, as their needs and consumption habits evolve", "source_page": 3 }, { "text": "Delivering best-in-class user experience for audiences on SBS’s digital platforms to improve audience engagement and loyalty", "source_page": 3 }, { "text": "Managing the transition to a digital audience base by building audience awareness, scale and engagement on digital platforms such as SBS On Demand to ensure continued relevance as audiences increasingly stream online", "source_page": 3 }, { "text": "Maintaining relevance on traditional broadcasting platforms to ensure continued delivery on Charter and Purpose", "source_page": 3 }, { "text": "Continue to invest in Charter-driven content and activities by increasing returns from commercial activities, while continuing to innovate and further improve efficiency of existing operations", "source_page": 3 }, { "text": "Attracting and retaining the best people by ensuring SBS remains a great and inclusive place to work, with higher staff engagement and collaboration to maximise business outcomes", "source_page": 3 }, { "text": "Ensuring emerging technologies can be harnessed effectively to support delivery of SBS’s Charter, Purpose and strategy", "source_page": 3 } ], "outcomes": [ { "name": "Outcome 1: Distinctive Network", "description": "SBS is Australia’s most distinctive and multilingal broadcaster, occupying a unique place in the Australian media market. SBS takes a platform-agnostic approach to content, distributing our world-class offerings across linear television, radio, on demand, and digital channels.", "key_activities": [ "Content creation, acquisition and curation", "Content broadcast and distribution", "Content commercialisation" ], "source_page": 20 }, { "name": "Outcome 2: Audience First", "description": "SBS is continuously evolving to serve audiences on contemporary Australia across screen and audio. Consequently, we remain strong advocates of fair regulation to ensure all Australians can easily access our content wherever they choose.", "key_activities": [ "Content creation, acquisition and curation", "Content broadcast and distribution" ], "source_page": 42 }, { "name": "Outcome 3: Community Impact", "description": "SBS works closely with communities in Australia to understand their issues and perspectives, amplify their voices, and tell their stories.", "key_activities": [ "Content creation, acquisition and curation", "Content broadcast and distribution" ], "source_page": 54 }, { "name": "Outcome 4: Great People; Great Culture", "description": "Our people and culture are our competitive advantage.", "key_activities": [ "Content creation, acquisition and curation", "Content broadcast and distribution" ], "source_page": 70 }, { "name": "Outcome 5: Great Business", "description": "Sustainability, world-class operational efficiency and processes, and globally unique partnerships.", "key_activities": [ "Content support activities" ], "source_page": 80 } ], "values": [ "We are audience obsessed", "We embrace difference", "We are bold and brave", "We engage and participate fully", "We look out for one another" ], "values_framework_name": "SBS Values", "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Digital registrations", "target": "$178.7m", "source_page": 46 }, { "code": "CCE02", "measure": "Average monthly audio podcast downloads", "target": "3.82m", "source_page": 46 }, { "code": "CCE03", "measure": "Total own source revenue", "target": "$178.7m", "source_page": 46 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Total own source revenue", "result": "Target met", "status": "Achieved", "source_page": 116 }, { "code": "CCE02", "measure": "Average monthly audio podcast downloads", "result": "3.86m", "status": "Achieved", "source_page": 116 }, { "code": "CCE03", "measure": "Digital registrations", "result": "13.2m", "status": "Achieved", "source_page": 116 } ], "_source_urls": { "annual_report_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/10/SBS-Annual-Report_2025_Book.pdf", "corporate_plan_url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf" } }, "ideas": [ { "entity_id": "B-002215", "entity_name": "SBS Community Advisory Committee", "folder_name": "SBS-Community-Advisory-Committee", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 124]\n112244 S B S ANN UAL REP O RT\nContent creation, acquisition and curation\nPerformance FY24 FY24 Target\nDeliverable Source Commentary\ncriterion target actual status\nProviding\nNumber of\nprograms\nhours of TV 34,300 35,962 Target\naligned with\nprogramming hours hours exceeded\nAustralia’s\nbroadcast in CALD\nmulticultural\nsociety and\nperspective Number of\n[SBS 2023-24 hours of locally\nAnnual Report, commissioned\nDistinctive content broadcast Program 1.1, 200 241.5 Target\nNetwork (p22- (first run) on all 2023-24 hours hours exceeded\n53), Appendices linear channels Portfolio Budget\n2-6] except NITV* Statements PBS,\np 550\nBroadcasting in\nlanguages other SBS 2023-24\nNumber of\nthan English Corporate Plan, Target not met due to\nhours of locally\n[SBS Annual p29 100 97.5 Target timing delays in the\ncommissioned\nReport 2023-24, hours hours not met production of Bamay\ncontent broadcast", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2023-24.pdf (https://www.sbs.com.au/aboutus/wp-content/uploads/2024/10/SBS_2024_Annual_Report_DIGITAL.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002215", "entity_name": "SBS Community Advisory Committee", "folder_name": "SBS-Community-Advisory-Committee", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 124]\n112244 S B S ANN UAL REP O RT\nContent creation, acquisition and curation\nPerformance FY24 FY24 Target\nDeliverable Source Commentary\ncriterion target actual status\nProviding\nNumber of\nprograms\nhours of TV 34,300 35,962 Target\naligned with\nprogramming hours hours exceeded\nAustralia’s\nbroadcast in CALD\nmulticultural\nsociety and\nperspective Number of\n[SBS 2023-24 hours of locally\nAnnual Report, commissioned\nDistinctive content broadcast Program 1.1, 200 241.5 Target\nNetwork (p22- (first run) on all 2023-24 hours hours exceeded\n53), Appendices linear channels Portfolio Budget\n2-6] except NITV* Statements PBS,\np 550\nBroadcasting in\nlanguages other SBS 2023-24\nNumber of\nthan English Corporate Plan, Target not met due to\nhours of locally\n[SBS Annual p29 100 97.5 Target timing delays in the\ncommissioned\nReport 2023-24, hours hours not met production of Bamay\ncontent broadcast", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2023-24.pdf (https://www.sbs.com.au/aboutus/wp-content/uploads/2024/10/SBS_2024_Annual_Report_DIGITAL.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002215", "entity_name": "SBS Community Advisory Committee", "folder_name": "SBS-Community-Advisory-Committee", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "Audit and Risk Committee SBS Audit and Risk Committee meetings and Directors’ attendance\nThe SBS Audit and Risk The Committee met four times during 2023-24\nCommittee met four times\nduring the year and\nSBS Audit and Risk Meetings Meetings\nconsidered the findings and\nCommittee member eligible attended\nrecommendations of audits\nconducted by both the Australian\nNational Audit Office (ANAO) Peeyush Gupta AM (Chair) 4 4\nand SBS’s internal auditor.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2023-24.pdf (https://www.sbs.com.au/aboutus/wp-content/uploads/2024/10/SBS_2024_Annual_Report_DIGITAL.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002215", "entity_name": "SBS Community Advisory Committee", "folder_name": "SBS-Community-Advisory-Committee", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "Audit and Risk Committee SBS Audit and Risk Committee meetings and Directors’ attendance\nThe SBS Audit and Risk The Committee met four times during 2023-24\nCommittee met four times\nduring the year and\nSBS Audit and Risk Meetings Meetings\nconsidered the findings and\nCommittee member eligible attended\nrecommendations of audits\nconducted by both the Australian\nNational Audit Office (ANAO) Peeyush Gupta AM (Chair) 4 4\nand SBS’s internal auditor.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2023-24.pdf (https://www.sbs.com.au/aboutus/wp-content/uploads/2024/10/SBS_2024_Annual_Report_DIGITAL.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002215", "entity_name": "SBS Community Advisory Committee", "folder_name": "SBS-Community-Advisory-Committee", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "Content Broadcast, Technology & Distribution\nFY20-21 FY20-21\nDeliverable Performance Criterion Source Target Actual Commentary\nMaintaining and Population reach – 100% 100% Target met.\nimproving the Digital transmission sites\navailability of SBS’s (including VAST Satellite) Program 1.2,\ndigital transmissions Availability of 2020-21 99.82% 99.94% Target exceeded.\ndigital television Portfolio Budget\nExtending the reach\ntransmission services Statements,\nof SBS’s digital\n(fully managed services)* p 501\nnetwork\nPopulation reach for 97% 97% Target met.\n(Pages 73-77;\nterrestrial services SBS 2020-21\nAppendices 11, 13)\n(excluding satellite) Corporate Plan,\nAvailability of Radio p 23 99.86% 99.98% Target exceeded.\ntransmission services\n(fully managed services)**\nCost-effective Transmission SBS 2020-21 17.5% 16.6% Target exceeded\ndelivery of and Distribution Corporate Plan, (less than 17.5%).", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2020-21.pdf (https://www.sbs.com.au/aboutus/wp-content/uploads/2024/08/SBS-Annual-Report_2021.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002215", "entity_name": "SBS Community Advisory Committee", "folder_name": "SBS-Community-Advisory-Committee", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "Content Broadcast, Technology & Distribution\nFY20-21 FY20-21\nDeliverable Performance Criterion Source Target Actual Commentary\nMaintaining and Population reach – 100% 100% Target met.\nimproving the Digital transmission sites\navailability of SBS’s (including VAST Satellite) Program 1.2,\ndigital transmissions Availability of 2020-21 99.82% 99.94% Target exceeded.\ndigital television Portfolio Budget\nExtending the reach\ntransmission services Statements,\nof SBS’s digital\n(fully managed services)* p 501\nnetwork\nPopulation reach for 97% 97% Target met.\n(Pages 73-77;\nterrestrial services SBS 2020-21\nAppendices 11, 13)\n(excluding satellite) Corporate Plan,\nAvailability of Radio p 23 99.86% 99.98% Target exceeded.\ntransmission services\n(fully managed services)**\nCost-effective Transmission SBS 2020-21 17.5% 16.6% Target exceeded\ndelivery of and Distribution Corporate Plan, (less than 17.5%).", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2020-21.pdf (https://www.sbs.com.au/aboutus/wp-content/uploads/2024/08/SBS-Annual-Report_2021.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002215", "entity_name": "SBS Community Advisory Committee", "folder_name": "SBS-Community-Advisory-Committee", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "41 Australian Communications and Media Authority, Australia’s TV Prominence Framework, (March 2025) https://www.acma.gov.au/australias-tv-prominence-framework\n42 Parliament of Australia, Privacy and Other Legislation Amendment Bill 2024, (December 2024).\nhttps://www.aph.gov.au/Parliamentary_Business/Bills_LEGislation/Bills_Search_Results/Result?bId=r7249\n43 Australian Government Office of the Australian Information Commissioner, Inquiry into the Privacy and Other Legislation Amendment Bill 2024 [Provisions] ,\n(October 2024). https://www.oaic.gov.au/engage-with-us/submissions/inquiry-into-the-privacy-and-other-legislation-amendment-bill-2024-provisions\n44 Department of Infrastructure, Transport, Regional Development, Communications and the Arts, Revive: Australia’s Cultural Policy for the Next\nFive Years, (February 2023). https://www.arts.gov.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "corporate-plans/2025-26.pdf (https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002215", "entity_name": "SBS Community Advisory Committee", "folder_name": "SBS-Community-Advisory-Committee", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "41 Australian Communications and Media Authority, Australia’s TV Prominence Framework, (March 2025) https://www.acma.gov.au/australias-tv-prominence-framework\n42 Parliament of Australia, Privacy and Other Legislation Amendment Bill 2024, (December 2024).\nhttps://www.aph.gov.au/Parliamentary_Business/Bills_LEGislation/Bills_Search_Results/Result?bId=r7249\n43 Australian Government Office of the Australian Information Commissioner, Inquiry into the Privacy and Other Legislation Amendment Bill 2024 [Provisions] ,\n(October 2024). https://www.oaic.gov.au/engage-with-us/submissions/inquiry-into-the-privacy-and-other-legislation-amendment-bill-2024-provisions\n44 Department of Infrastructure, Transport, Regional Development, Communications and the Arts, Revive: Australia’s Cultural Policy for the Next\nFive Years, (February 2023). https://www.arts.gov.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "corporate-plans/2025-26.pdf (https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Corporate-Plan-2025-26.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002215", "entity_name": "SBS Community Advisory Committee", "folder_name": "SBS-Community-Advisory-Committee", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Expand upon 11.1 As an extension of SBS’s Cultural Learning June 2023, Review of cultural learning undertaken, In progress\nlearning, Strategy, develop a framework for SBS staff Review annually with development of updated\nDevelopment that establishes learning and development framework in progress, including\nand engagement activities and milestones to move ‘Beyond consultation, for FY25.\nopportunities for Cultural Competence’.\nnon-Indigenous staff. • Conduct a review of cultural learning needs June 2023\nwithin our organisation.\n• Consult local Traditional Owners June 2023\nand/or Aboriginal and Torres Strait Islander\nadvisors on the implementation of a cultural\nlearning strategy.\n• Implement the framework, embed the June 2024\nprogram within the organisation and complete\nan evaluation to measure its impact.\n• Implement engagement with SBS’s RAP as June 2022", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "strategies/SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf (https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002215", "entity_name": "SBS Community Advisory Committee", "folder_name": "SBS-Community-Advisory-Committee", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Expand upon 11.1 As an extension of SBS’s Cultural Learning June 2023, Review of cultural learning undertaken, In progress\nlearning, Strategy, develop a framework for SBS staff Review annually with development of updated\nDevelopment that establishes learning and development framework in progress, including\nand engagement activities and milestones to move ‘Beyond consultation, for FY25.\nopportunities for Cultural Competence’.\nnon-Indigenous staff. • Conduct a review of cultural learning needs June 2023\nwithin our organisation.\n• Consult local Traditional Owners June 2023\nand/or Aboriginal and Torres Strait Islander\nadvisors on the implementation of a cultural\nlearning strategy.\n• Implement the framework, embed the June 2024\nprogram within the organisation and complete\nan evaluation to measure its impact.\n• Implement engagement with SBS’s RAP as June 2022", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "strategies/SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf (https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002215", "entity_name": "SBS Community Advisory Committee", "folder_name": "SBS-Community-Advisory-Committee", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "Provide dedicated RAP updates on internal June 2022-2026 Updates on RAP initiatives and projects In progress\nand transparency communications platforms, deliver quarterly shared regularly through internal\nthrough reporting RAP rundowns at staff events and distribute communication activity, but quarterly\nRAP achievements, information internally on the launch of RAP5 updates at all staff events not delivered\nchallenges and to increase staff uptake of entitlements in FY24.\nlearnings both and initiatives.\ninternally and\nexternally.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "strategies/SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf (https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "B-002215", "entity_name": "SBS Community Advisory Committee", "folder_name": "SBS-Community-Advisory-Committee", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "Provide dedicated RAP updates on internal June 2022-2026 Updates on RAP initiatives and projects In progress\nand transparency communications platforms, deliver quarterly shared regularly through internal\nthrough reporting RAP rundowns at staff events and distribute communication activity, but quarterly\nRAP achievements, information internally on the launch of RAP5 updates at all staff events not delivered\nchallenges and to increase staff uptake of entitlements in FY24.\nlearnings both and initiatives.\ninternally and\nexternally.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "strategies/SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf (https://www.sbs.com.au/aboutus/wp-content/uploads/2025/08/SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2024-25", "url": "https://www.sbs.com.au/aboutus/wp-content/uploads/2025/10/SBS-Annual-Report_2025_Book.pdf", "file": "annual-reports/2024-25.pdf", "bytes": 12504907, "link_text": "SBS 2024-25 Annual Report (PDF)" }, { "category": "annual-reports", "year": "2023-24", "url": 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