{ "entity_id": "B-002701", "folder": "RDA-QLD-Logan-&-Redlands", "name": "RDA QLD Logan & Redlands", "type": "Statutory Agreement Body", "jurisdiction": "Commonwealth", "portfolio": "Infrastructure, Transport, Regional Development, \r\nCommunications, Sport and the Arts", "website": "http://www.rdaloganandredlands.org.au", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 12, "n_kpi_targets": 3, "n_kpi_results": 3, "n_outcomes": 4, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To ensure the Logan and Redlands Region will be at the centre of economic and employment growth for South East Queensland, Queensland statewide and Australia wide.", "official_site_url": "http://www.rdaloganandredlands.org.au", "source_documents": [ { "type": "annual_report", "title": "RDA Logan & Redlands - 2022-2023 Annual Report on Outcomes (Abridged)", "url": "http://www.rdaloganandredlands.org.au/images/documents/RDA-Logan-and-Redlands-2022-23-Annual-Report-on-Outcomes.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "RDA Logan & Redlands - Annual Report on Outcomes (Abridged) 2021-2022", "url": "http://www.rdaloganandredlands.org.au/images/2022/RDA_Logan_and_Redlands_2021_to_2022_annual_report_on_outcomes_Abridged_version_for_website.pdf", "period": "2021-22", "confidence": "high" }, { "type": "strategie", "title": "Regional Investment Framework", "url": "https://www.infrastructure.gov.au/sites/default/files/documents/regional-investment-framework-july2023.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "strategies/Strategic-20Regional-20Plan-202025.pdf", "url": "http://www.rdaloganandredlands.org.au/images/documents/Strategic%20Regional%20Plan%202025.pdf", "period": "2020", "confidence": "medium" }, { "type": "strategie", "title": "RDA Logan & Redlands - Logan and Redlands: Challenges and Opportunities for Sustainable Growth 2023", "url": "http://www.rdaloganandredlands.org.au/images/documents/Strategic-Regional-Plan-February-2023.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "State Infrastructure Strategy 2022", "url": "https://www.statedevelopment.qld.gov.au/__data/assets/pdf_file/0013/72103/state-infrastructure-strategy-2022.pdf", "period": "2022", "confidence": "medium" }, { "type": "strategie", "title": "Redland City Economic Development Framework 2014 – 2041", "url": "http://www.rdaloganandredlands.org.au/images/documents/Economic_Development_Framework.pdf", "period": "2014", "confidence": "medium" } ], "purpose": { "text": "To ensure the Logan and Redlands Region will be at the centre of economic and employment growth for South East Queensland, Queensland statewide and Australia wide.", "source_url": "", "source_page": 9, "source_deep_url": "" }, "vision": null, "strategic_priorities": [ { "title": "Infrastructure – Investing in places", "description": "Infrastructure – Investing in places", "source_url": "", "source_page": 8, "source_deep_url": "" }, { "title": "Economic Development", "description": "Economic Development", "source_url": "", "source_page": 8, "source_deep_url": "" }, { "title": "Skills and Ready Workforce", "description": "Skills and Ready Workforce", "source_url": "", "source_page": 8, "source_deep_url": "" }, { "title": "Environmental and Natural Assets", "description": "Environmental and Natural Assets", "source_url": "", "source_page": 8, "source_deep_url": "" } ], "values": [ { "name": "Investment", "description": "", "source_url": "", "source_page": null }, { "name": "Collaboration", "description": "", "source_url": "", "source_page": null }, { "name": "Sustainability", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Economic Infrastructure", "description": "Investment in places crucial to support the Region's growth.", "activities": [ "Developing and validating the Strategic Regional Plan", "Engaging with stakeholders to ensure local and key stakeholder buy-in" ], "source_url": "", "source_page": 8, "source_deep_url": "" }, { "name": "Social Infrastructure", "description": "Focus on economic development to drive regional growth.", "activities": [ "Developing and validating the Strategic Regional Plan", "Engaging with stakeholders to ensure local and key stakeholder buy-in" ], "source_url": "", "source_page": 8, "source_deep_url": "" }, { "name": "Education, Skills and the Labour Market", "description": "Investing in industries and local economies to build a ready workforce.", "activities": [ "Developing and validating the Strategic Regional Plan", "Engaging with stakeholders to ensure local and key stakeholder buy-in" ], "source_url": "", "source_page": 8, "source_deep_url": "" }, { "name": "Leveraging opportunities including amenities", "description": "Investing in services and natural assets to drive regional development.", "activities": [ "Developing and validating the Strategic Regional Plan", "Engaging with stakeholders to ensure local and key stakeholder buy-in" ], "source_url": "", "source_page": 8, "source_deep_url": "" } ], "performance_measures": [ { "code": "KPI01", "measure": "Population Growth", "target": "54% (Logan) and 14% (Redlands)", "latest_result": "Achieved", "status": "Achieved", "target_source_url": "", "target_source_page": 3, "result_source_url": "http://www.rdaloganandredlands.org.au/images/documents/RDA-Logan-and-Redlands-2022-23-Annual-Report-on-Outcomes.pdf", "result_source_page": 3 }, { "code": "KPI02", "measure": "Business Commuting", "target": "54% (Logan) and 52% (Redlands)", "latest_result": "Achieved", "status": "Achieved", "target_source_url": "", "target_source_page": 3, "result_source_url": "http://www.rdaloganandredlands.org.au/images/documents/RDA-Logan-and-Redlands-2022-23-Annual-Report-on-Outcomes.pdf", "result_source_page": 3 }, { "code": "KPI03", "measure": "Over 60 Years Age", "target": "18% (Logan) and 28% (Redlands)", "latest_result": "Achieved", "status": "Achieved", "target_source_url": "", "target_source_page": 3, "result_source_url": "http://www.rdaloganandredlands.org.au/images/documents/RDA-Logan-and-Redlands-2022-23-Annual-Report-on-Outcomes.pdf", "result_source_page": 3 } ], "document_alignment_terms": { "must_support": [ "To ensure the Logan and Redlands Region will be at the centre of economic and employment growth for South East Queensland, Queensland statewide and Australia wide.", "Infrastructure – Investing in places", "Economic Development", "Skills and Ready Workforce", "Environmental and Natural Assets" ], "watch_terms": [ "Population Growth", "Business Commuting", "Over 60 Years Age" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2022-23", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": "To ensure the Logan and Redlands Region will be at the centre of economic and employment growth for South East Queensland, Queensland statewide and Australia wide.", "purposes_source_page": 9, "how_we_deliver": "Through strategic planning, engagement with stakeholders, and advocacy on behalf of the Logan and Redlands Region and the broader South East Queensland Region.", "how_we_deliver_source_page": 9, "government_priorities": [ { "text": "Infrastructure – Investing in places", "source_page": 8 }, { "text": "Economic Development", "source_page": 8 }, { "text": "Skills and Ready Workforce", "source_page": 8 }, { "text": "Environmental and Natural Assets", "source_page": 8 } ], "outcomes": [ { "name": "Economic Infrastructure", "description": "Investment in places crucial to support the Region's growth.", "key_activities": [ "Developing and validating the Strategic Regional Plan", "Engaging with stakeholders to ensure local and key stakeholder buy-in" ], "source_page": 8 }, { "name": "Social Infrastructure", "description": "Focus on economic development to drive regional growth.", "key_activities": [ "Developing and validating the Strategic Regional Plan", "Engaging with stakeholders to ensure local and key stakeholder buy-in" ], "source_page": 8 }, { "name": "Education, Skills and the Labour Market", "description": "Investing in industries and local economies to build a ready workforce.", "key_activities": [ "Developing and validating the Strategic Regional Plan", "Engaging with stakeholders to ensure local and key stakeholder buy-in" ], "source_page": 8 }, { "name": "Leveraging opportunities including amenities", "description": "Investing in services and natural assets to drive regional development.", "key_activities": [ "Developing and validating the Strategic Regional Plan", "Engaging with stakeholders to ensure local and key stakeholder buy-in" ], "source_page": 8 } ], "values": [ "Investment", "Collaboration", "Sustainability" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "KPI01", "measure": "Population Growth", "target": "54% (Logan) and 14% (Redlands)", "source_page": 3 }, { "code": "KPI02", "measure": "Business Commuting", "target": "54% (Logan) and 52% (Redlands)", "source_page": 3 }, { "code": "KPI03", "measure": "Over 60 Years Age", "target": "18% (Logan) and 28% (Redlands)", "source_page": 3 } ], "kpi_results_2024_25": [ { "code": "KPI01", "measure": "Population Growth", "result": "Achieved", "status": "Achieved", "source_page": 3 }, { "code": "KPI02", "measure": "Business Commuting", "result": "Achieved", "status": "Achieved", "source_page": 3 }, { "code": "KPI03", "measure": "Over 60 Years Age", "result": "Achieved", "status": "Achieved", "source_page": 3 } ], "_source_urls": { "annual_report_url": "http://www.rdaloganandredlands.org.au/images/documents/RDA-Logan-and-Redlands-2022-23-Annual-Report-on-Outcomes.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "B-002701", "entity_name": "RDA QLD Logan & Redlands", "folder_name": "RDA-QLD-Logan-&-Redlands", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 49]\n^ Digitally connected regions\nThe Queensland Government is exploring\nopportunities to improve connectivity in\nregional and remote Queensland, including\ndriving a more competitive market through co-\ninvestment, and leveraging government buying\npower and existing infrastructure.\n^ Digital Infrastructure Plan (DIP)\nDeveloping a 10-year plan to focus the\ncollaborative efforts and investments required\nacross government and industry to bridge the\ndigital divide.\n^ Strengthening Telecommunications\nAgainst Natural Disasters program\n(STAND)\nWorking with NBN Co and councils to improve\nemergency telecommunication facilities in\nemergency shelters and assembly areas\n(approximately 60 sites), allowing communities\nat risk of natural disasters to access online\nsupport services, social media and news.\n^ Queensland Innovation Places Strategy\n2022–2032\nDeveloping a 10-year whole-of-government", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "strategies/state-infrastructure-strategy-2022.pdf (https://www.statedevelopment.qld.gov.au/__data/assets/pdf_file/0013/72103/state-infrastructure-strategy-2022.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002701", "entity_name": "RDA QLD Logan & Redlands", "folder_name": "RDA-QLD-Logan-&-Redlands", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 49]\n^ Digitally connected regions\nThe Queensland Government is exploring\nopportunities to improve connectivity in\nregional and remote Queensland, including\ndriving a more competitive market through co-\ninvestment, and leveraging government buying\npower and existing infrastructure.\n^ Digital Infrastructure Plan (DIP)\nDeveloping a 10-year plan to focus the\ncollaborative efforts and investments required\nacross government and industry to bridge the\ndigital divide.\n^ Strengthening Telecommunications\nAgainst Natural Disasters program\n(STAND)\nWorking with NBN Co and councils to improve\nemergency telecommunication facilities in\nemergency shelters and assembly areas\n(approximately 60 sites), allowing communities\nat risk of natural disasters to access online\nsupport services, social media and news.\n^ Queensland Innovation Places Strategy\n2022–2032\nDeveloping a 10-year whole-of-government", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "strategies/state-infrastructure-strategy-2022.pdf (https://www.statedevelopment.qld.gov.au/__data/assets/pdf_file/0013/72103/state-infrastructure-strategy-2022.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002701", "entity_name": "RDA QLD Logan & Redlands", "folder_name": "RDA-QLD-Logan-&-Redlands", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "[Page 98]\nJUSTICE AND\nPUBLIC SAFETY\nCHALLENGES\nShifting demand for Regional service delivery\nservice delivery\nAs almost 30 per cent of Queensland’s population\nThe delivery of emergency services live outside SEQ, it is important that the state\ncontinues to be challenged continues to strongly consider regional service\nby a number of growing and delivery needs across justice and public safety\nshifting demands, including high agencies.\npopulation growth in several\nlocations, changing risk profiles,\nan ageing population, increased\ncultural diversity, changing\ncommunity expectations, and the\noperational responses required\nfor significant events such as the\nCOVID-19 pandemic.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "strategies/state-infrastructure-strategy-2022.pdf (https://www.statedevelopment.qld.gov.au/__data/assets/pdf_file/0013/72103/state-infrastructure-strategy-2022.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002701", "entity_name": "RDA QLD Logan & Redlands", "folder_name": "RDA-QLD-Logan-&-Redlands", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "[Page 98]\nJUSTICE AND\nPUBLIC SAFETY\nCHALLENGES\nShifting demand for Regional service delivery\nservice delivery\nAs almost 30 per cent of Queensland’s population\nThe delivery of emergency services live outside SEQ, it is important that the state\ncontinues to be challenged continues to strongly consider regional service\nby a number of growing and delivery needs across justice and public safety\nshifting demands, including high agencies.\npopulation growth in several\nlocations, changing risk profiles,\nan ageing population, increased\ncultural diversity, changing\ncommunity expectations, and the\noperational responses required\nfor significant events such as the\nCOVID-19 pandemic.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "strategies/state-infrastructure-strategy-2022.pdf (https://www.statedevelopment.qld.gov.au/__data/assets/pdf_file/0013/72103/state-infrastructure-strategy-2022.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002701", "entity_name": "RDA QLD Logan & Redlands", "folder_name": "RDA-QLD-Logan-&-Redlands", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "City to 2041, with a workforce knowledge-based industries\nof 74,000 people. project funding.\n• Lobby the State and Federal\nGovernment for expansion of a\nGross Regional Tourism growth Future State - Key\nhigh-speed broadband network\nProduct growth Growth Stretch Targets\nacross the City A target of 2% of total economic\nThe Redland City economy will be • Identify high-growth potential output, which is less than the There are three Stretch Targets that\nworth $6.8B by 2041. businesses and foster open lines Australian average (Australian will be used as additional economic\ngrowth objectives for the City to 2041:\nCouncil’s ability to influence GRP of communication with them to Government Department of\nis limited but it can maximise facilitate growth where possible Resources, Energy and Tourism, 2014). • Creation of 40,000 local jobs", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/Economic_Development_Framework.pdf (http://www.rdaloganandredlands.org.au/images/documents/Economic_Development_Framework.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002701", "entity_name": "RDA QLD Logan & Redlands", "folder_name": "RDA-QLD-Logan-&-Redlands", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "City to 2041, with a workforce knowledge-based industries\nof 74,000 people. project funding.\n• Lobby the State and Federal\nGovernment for expansion of a\nGross Regional Tourism growth Future State - Key\nhigh-speed broadband network\nProduct growth Growth Stretch Targets\nacross the City A target of 2% of total economic\nThe Redland City economy will be • Identify high-growth potential output, which is less than the There are three Stretch Targets that\nworth $6.8B by 2041. businesses and foster open lines Australian average (Australian will be used as additional economic\ngrowth objectives for the City to 2041:\nCouncil’s ability to influence GRP of communication with them to Government Department of\nis limited but it can maximise facilitate growth where possible Resources, Energy and Tourism, 2014). • Creation of 40,000 local jobs", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/Economic_Development_Framework.pdf (http://www.rdaloganandredlands.org.au/images/documents/Economic_Development_Framework.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002701", "entity_name": "RDA QLD Logan & Redlands", "folder_name": "RDA-QLD-Logan-&-Redlands", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "[Page 23]\nRegular posting of content to Marketing and Ongoing Rate of engagement,\nLinkedIn Communications Officer weekly growth in followers\nWebsite Updates – New Board Marketing and As required Improved Google\nmembers, Grant Communications Officer analytics, search visibility\nannouncements/outcomes,\nbusiness events, community\nevents\nKey Dates\nWhat When Region Target Marketing Marketing mix\nAudience Objective\nJoint Logan August Logan Local business, Event promotion, LinkedIn,\nChambers 2023 industry networking, brand Facebook, EDM\nBusiness experts, local awareness\nAwards government\nRedlands October Redlands Local business, Event promotion, LinkedIn,\nCoast 2023 industry networking, brand Facebook, EDM\nChamber of experts, local awareness\nCommerce government\nBusiness\nAwards\nDistribution Quarterly Logan/Redlands Local business, Awareness of RDA EDM, LinkedIn,", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "other-pdfs/RDA-Logan-and-Redlands-Abridged-Business-Plan-for-2023-to-2024.pdf (http://www.rdaloganandredlands.org.au/images/documents/RDA-Logan-and-Redlands-Abridged-Business-Plan-for-2023-to-2024.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002701", "entity_name": "RDA QLD Logan & Redlands", "folder_name": "RDA-QLD-Logan-&-Redlands", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "[Page 23]\nRegular posting of content to Marketing and Ongoing Rate of engagement,\nLinkedIn Communications Officer weekly growth in followers\nWebsite Updates – New Board Marketing and As required Improved Google\nmembers, Grant Communications Officer analytics, search visibility\nannouncements/outcomes,\nbusiness events, community\nevents\nKey Dates\nWhat When Region Target Marketing Marketing mix\nAudience Objective\nJoint Logan August Logan Local business, Event promotion, LinkedIn,\nChambers 2023 industry networking, brand Facebook, EDM\nBusiness experts, local awareness\nAwards government\nRedlands October Redlands Local business, Event promotion, LinkedIn,\nCoast 2023 industry networking, brand Facebook, EDM\nChamber of experts, local awareness\nCommerce government\nBusiness\nAwards\nDistribution Quarterly Logan/Redlands Local business, Awareness of RDA EDM, LinkedIn,", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "other-pdfs/RDA-Logan-and-Redlands-Abridged-Business-Plan-for-2023-to-2024.pdf (http://www.rdaloganandredlands.org.au/images/documents/RDA-Logan-and-Redlands-Abridged-Business-Plan-for-2023-to-2024.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002701", "entity_name": "RDA QLD Logan & Redlands", "folder_name": "RDA-QLD-Logan-&-Redlands", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Implementation\nThe following marketing activities will be implemented in the next 6 month period:\nMarketing activity/deliverable Date of Success indicator\nexpected\ncompletion\nRegular (once weekly) EDM to Ongoing Open rate, bounce rate, click through rate\nmailing list weekly\nRegular posting (weekly with Ongoing Click through rate, rate of engagement,\nincreased frequency during special weekly growth in social media following\nevents) to social media\nRegular posting of content to Ongoing Rate of engagement, growth in followers\nLinkedIn weekly\nWebsite Updates – New Board As required Improved Google analytics data, search\nmembers/staff, Grant visibility\nannouncements/outcomes, business\nevents, community events\nRDA Logan & Redlands Abridged Annual Business Plan 2024 to 2025 Page 11 of 12", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "other-pdfs/RDA_Logan_and_Redlands_2024_2025_Annual_Business_Plan_Abridged.pdf (http://www.rdaloganandredlands.org.au/images/2024/RDA_Logan_and_Redlands_2024_2025_Annual_Business_Plan_Abridged.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002701", "entity_name": "RDA QLD Logan & Redlands", "folder_name": "RDA-QLD-Logan-&-Redlands", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Implementation\nThe following marketing activities will be implemented in the next 6 month period:\nMarketing activity/deliverable Date of Success indicator\nexpected\ncompletion\nRegular (once weekly) EDM to Ongoing Open rate, bounce rate, click through rate\nmailing list weekly\nRegular posting (weekly with Ongoing Click through rate, rate of engagement,\nincreased frequency during special weekly growth in social media following\nevents) to social media\nRegular posting of content to Ongoing Rate of engagement, growth in followers\nLinkedIn weekly\nWebsite Updates – New Board As required Improved Google analytics data, search\nmembers/staff, Grant visibility\nannouncements/outcomes, business\nevents, community events\nRDA Logan & Redlands Abridged Annual Business Plan 2024 to 2025 Page 11 of 12", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "other-pdfs/RDA_Logan_and_Redlands_2024_2025_Annual_Business_Plan_Abridged.pdf (http://www.rdaloganandredlands.org.au/images/2024/RDA_Logan_and_Redlands_2024_2025_Annual_Business_Plan_Abridged.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002701", "entity_name": "RDA QLD Logan & Redlands", "folder_name": "RDA-QLD-Logan-&-Redlands", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "As of the 2024 Progress\n• All 183 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