{ "entity_id": "B-002201", "folder": "Privacy-Advisory-Committee", "name": "Privacy Advisory Committee", "type": "Statutory Body", "jurisdiction": "Commonwealth", "portfolio": "Attorney-General's", "website": "http://www.oaic.gov.au", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": false, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 6, "n_kpi_targets": 7, "n_kpi_results": 0, "n_outcomes": 1, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To promote and uphold privacy and information access rights [CP p.6]", "official_site_url": "http://www.oaic.gov.au", "source_documents": [ { "type": "corporate_plan", "title": "Corporate plan 2025–26 (PDF, 5144 KB)", "url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "period": "2025-26", "confidence": "high" }, { "type": "corporate_plan", "title": "OAIC Corporate plan 2024–25 (PDF, 2154 KB)", "url": "https://www.oaic.gov.au/__data/assets/pdf_file/0022/241375/Corporate-plan-2024.pdf", "period": "2024-25", "confidence": "high" }, { "type": "corporate_plan", "title": "Download the print version (PDF, 8373 KB)", "url": "https://www.oaic.gov.au/__data/assets/pdf_file/0020/82532/OAIC-Corporate-plan-2023-24.pdf", "period": "2023-24", "confidence": "high" }, { "type": "corporate_plan", "title": "Download the print version (PDF, 12841 KB)", "url": "https://www.oaic.gov.au/__data/assets/pdf_file/0035/38897/OAIC-Corporate-Plan-2022-23.pdf", "period": "2022-23", "confidence": "high" }, { "type": "corporate_plan", "title": "Download the print version (PDF, 6761 KB)", "url": "https://www.oaic.gov.au/__data/assets/pdf_file/0007/4102/oaic-corporate-plan-2021-22.pdf", "period": "2021-22", "confidence": "high" } ], "purpose": { "text": "To promote and uphold privacy and information access rights [CP p.6]", "source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "source_page": 6, "source_deep_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf#page=6" }, "vision": { "text": "To increase public trust and confidence in the protection of personal information and access to government-held information [CP p.9]", "source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "source_page": 9, "source_deep_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf#page=9" }, "strategic_priorities": [ { "title": "Rights preservation in new and emerging technologies", "description": "Rights preservation in new and emerging technologies", "source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "source_page": 16, "source_deep_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf#page=16" }, { "title": "Strengthening the information governance of the Australian Public Service", "description": "Strengthening the information governance of the Australian Public Service", "source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "source_page": 16, "source_deep_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf#page=16" }, { "title": "Rebalancing power and information asymmetries", "description": "Rebalancing power and information asymmetries", "source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "source_page": 16, "source_deep_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf#page=16" }, { "title": "Ensuring timely access to government information", "description": "Ensuring timely access to government information", "source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "source_page": 16, "source_deep_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf#page=16" } ], "values": [ { "name": "integrity", "description": "", "source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "source_page": null }, { "name": "accountability", "description": "", "source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "source_page": null }, { "name": "transparency", "description": "", "source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Provision of public access to Commonwealth Government information, protection of individuals’ personal information, and performance of Information Commissioner, freedom of information and privacy functions", "description": "The OAIC aims to be a responsive regulator. We use our full regulatory toolkit across education, compliance and enforcement to achieve effective regulatory outcomes. We use education and persuasion to encourage and promote compliance. If necessary, we use coercive and compulsory powers to enforce privacy obligations and information access rights [CP p.10]", "activities": [ "Influence and uphold privacy and information access rights frameworks", "Advance online privacy protections for Australians", "Encourage and support proactive release of government information", "Take a contemporary, harms-based approach to regulation" ], "source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "source_page": 7, "source_deep_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf#page=7" } ], "performance_measures": [ { "code": "Measure 1", "measure": "Change of percentage of OAIC case load that is greater than 12 months", "target": "26–27 Target: 27–28 Target: 28–29 Target: Baseline to be set", "latest_result": "", "status": "", "target_source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "target_source_page": 26, "result_source_url": "", "result_source_page": null }, { "code": "Measure 2", "measure": "Percentage of cases finalised within time standards", "target": "80%", "latest_result": "", "status": "", "target_source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "target_source_page": 27, "result_source_url": "", "result_source_page": null }, { "code": "Measure 3", "measure": "Percentage of regulated entities that report satisfaction with OAIC guidance and resources", "target": "Baseline to be set Prior years result maintained or exceeded", "latest_result": "", "status": "", "target_source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "target_source_page": 28, "result_source_url": "", "result_source_page": null }, { "code": "Measure 4", "measure": "Effectiveness of the OAIC’s contribution to the advancement of online privacy protections and policy advice", "target": "Prior years result exceeded", "latest_result": "", "status": "", "target_source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "target_source_page": 29, "result_source_url": "", "result_source_page": null }, { "code": "Measure 5", "measure": "Percentage of OAIC recommendations accepted by agencies following FOI complaint investigations", "target": "90%", "latest_result": "", "status": "", "target_source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "target_source_page": 30, "result_source_url": "", "result_source_page": null }, { "code": "Measure 6", "measure": "Initial assessments are completed and recorded on all proactive regulatory activities", "target": "100%", "latest_result": "", "status": "", "target_source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "target_source_page": 31, "result_source_url": "", "result_source_page": null }, { "code": "Measure 7", "measure": "OAIC staff consider they have the skills, capabilities and knowledge to perform well", "target": "80%", "latest_result": "", "status": "", "target_source_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf", "target_source_page": 32, "result_source_url": "", "result_source_page": null } ], "document_alignment_terms": { "must_support": [ "To promote and uphold privacy and information access rights [CP p.6]", "To increase public trust and confidence in the protection of personal information and access to government-held information [CP p.9]", "Rights preservation in new and emerging technologies", "Strengthening the information governance of the Australian Public Service", "Rebalancing power and information asymmetries", "Ensuring timely access to government information" ], "watch_terms": [ "Change of percentage of OAIC case load that is greater than 12 months", "Percentage of cases finalised within time standards", "Percentage of regulated entities that report satisfaction with OAIC guidance and resources", "Effectiveness of the OAIC’s contribution to the advancement of online privacy protections and policy advice", "Percentage of OAIC recommendations accepted by agencies following FOI complaint investigations", "Initial assessments are completed and recorded on all proactive regulatory activities", "OAIC staff consider they have the skills, capabilities and knowledge to perform well" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "To increase public trust and confidence in the protection of personal information and access to government-held information [CP p.9]", "vision_source_page": 9, "purposes": "To promote and uphold privacy and information access rights [CP p.6]", "purposes_source_page": 6, "how_we_deliver": "The OAIC uses its full regulatory toolkit across education, compliance and enforcement to achieve effective regulatory outcomes. We use education and persuasion to encourage and promote compliance. If necessary, we use coercive and compulsory powers to enforce privacy obligations and information access rights [CP p.9]", "how_we_deliver_source_page": 9, "government_priorities": [ { "text": "Rights preservation in new and emerging technologies", "source_page": 16 }, { "text": "Strengthening the information governance of the Australian Public Service", "source_page": 16 }, { "text": "Rebalancing power and information asymmetries", "source_page": 16 }, { "text": "Ensuring timely access to government information", "source_page": 16 } ], "outcomes": [ { "name": "Outcome 1: Provision of public access to Commonwealth Government information, protection of individuals’ personal information, and performance of Information Commissioner, freedom of information and privacy functions", "description": "The OAIC aims to be a responsive regulator. We use our full regulatory toolkit across education, compliance and enforcement to achieve effective regulatory outcomes. We use education and persuasion to encourage and promote compliance. If necessary, we use coercive and compulsory powers to enforce privacy obligations and information access rights [CP p.10]", "key_activities": [ "Influence and uphold privacy and information access rights frameworks", "Advance online privacy protections for Australians", "Encourage and support proactive release of government information", "Take a contemporary, harms-based approach to regulation" ], "source_page": 7 } ], "values": [ "integrity", "accountability", "transparency" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "Measure 1", "measure": "Change of percentage of OAIC case load that is greater than 12 months", "target": "26–27 Target: 27–28 Target: 28–29 Target: Baseline to be set", "source_page": 26 }, { "code": "Measure 2", "measure": "Percentage of cases finalised within time standards", "target": "80%", "source_page": 27 }, { "code": "Measure 3", "measure": "Percentage of regulated entities that report satisfaction with OAIC guidance and resources", "target": "Baseline to be set Prior years result maintained or exceeded", "source_page": 28 }, { "code": "Measure 4", "measure": "Effectiveness of the OAIC’s contribution to the advancement of online privacy protections and policy advice", "target": "Prior years result exceeded", "source_page": 29 }, { "code": "Measure 5", "measure": "Percentage of OAIC recommendations accepted by agencies following FOI complaint investigations", "target": "90%", "source_page": 30 }, { "code": "Measure 6", "measure": "Initial assessments are completed and recorded on all proactive regulatory activities", "target": "100%", "source_page": 31 }, { "code": "Measure 7", "measure": "OAIC staff consider they have the skills, capabilities and knowledge to perform well", "target": "80%", "source_page": 32 } ], "kpi_results_2024_25": [], "_source_urls": { "annual_report_url": "", "corporate_plan_url": "https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf" } }, "ideas": [ { "entity_id": "B-002201", "entity_name": "Privacy Advisory Committee", "folder_name": "Privacy-Advisory-Committee", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 23]\n21\nPart\n3:\nPerformance\nmeasurement\nframework\nIntended Result 1.1 – The OAIC’s activities support the effective regulation\nof the Consumer Data Right\nPerformance 22–23 target 23–24 target 24–25 target 25–26 target Methodology/ Type\nmeasure data source\n1.1 Baseline to be Baseline result Prior year's Prior year's Annual Effectiveness\nEffectiveness established exceeded result exceeded result exceeded stakeholder\nof the OAIC’s survey\ncontribution conducted by\nto the an independent\nregulation of professional\nthe Consumer provider\nData Right as\nmeasured by\nstakeholder\nfeedback\nMetric: Average\nperformance\nrating from\nstakeholders\nbased on a\ncomposite\nsurvey-based\nperformance\nindex\nIntended Result 1.2 – The OAIC’s regulatory outputs are timely\nPerformance 22–23 target 23–24 target 24–25 target 25–26 target Methodology/ Type\nmeasure data source\n1.2.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "corporate-plans/2022-23.pdf (https://www.oaic.gov.au/__data/assets/pdf_file/0035/38897/OAIC-Corporate-Plan-2022-23.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002201", "entity_name": "Privacy Advisory Committee", "folder_name": "Privacy-Advisory-Committee", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 23]\n21\nPart\n3:\nPerformance\nmeasurement\nframework\nIntended Result 1.1 – The OAIC’s activities support the effective regulation\nof the Consumer Data Right\nPerformance 22–23 target 23–24 target 24–25 target 25–26 target Methodology/ Type\nmeasure data source\n1.1 Baseline to be Baseline result Prior year's Prior year's Annual Effectiveness\nEffectiveness established exceeded result exceeded result exceeded stakeholder\nof the OAIC’s survey\ncontribution conducted by\nto the an independent\nregulation of professional\nthe Consumer provider\nData Right as\nmeasured by\nstakeholder\nfeedback\nMetric: Average\nperformance\nrating from\nstakeholders\nbased on a\ncomposite\nsurvey-based\nperformance\nindex\nIntended Result 1.2 – The OAIC’s regulatory outputs are timely\nPerformance 22–23 target 23–24 target 24–25 target 25–26 target Methodology/ Type\nmeasure data source\n1.2.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "corporate-plans/2022-23.pdf (https://www.oaic.gov.au/__data/assets/pdf_file/0035/38897/OAIC-Corporate-Plan-2022-23.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002201", "entity_name": "Privacy Advisory Committee", "folder_name": "Privacy-Advisory-Committee", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "Trend\nChallenges\nOpportunities\nShift in Australian Government and community expectations of a regulator’s role\nEnsuring the OAIC’s regulatory approach reflects government and community expectations of regulators\nFocus on key regulatory risks and align activities and use of regulatory power to deliver highest impact\nReview community and government expectations of Australian regulators and ensure the OAIC’s regulatory approach, internal capability, and stakeholder engagement reflect these expectations\nEvolution in international landscape in relation to privacy and information access, and increased globalisation of the economy\nEnsuring that domestic policy and guidance is interoperable with international law to facilitate Australia’s participation in the global economy\nActive participation in changing global regulatory landscape", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "pages/corporate-plans-index__05.html (https://www.oaic.gov.au/about-the-OAIC/our-corporate-information/corporate-plans/corporate-plan-201920)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002201", "entity_name": "Privacy Advisory Committee", "folder_name": "Privacy-Advisory-Committee", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "Trend\nChallenges\nOpportunities\nShift in Australian Government and community expectations of a regulator’s role\nEnsuring the OAIC’s regulatory approach reflects government and community expectations of regulators\nFocus on key regulatory risks and align activities and use of regulatory power to deliver highest impact\nReview community and government expectations of Australian regulators and ensure the OAIC’s regulatory approach, internal capability, and stakeholder engagement reflect these expectations\nEvolution in international landscape in relation to privacy and information access, and increased globalisation of the economy\nEnsuring that domestic policy and guidance is interoperable with international law to facilitate Australia’s participation in the global economy\nActive participation in changing global regulatory landscape", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "pages/corporate-plans-index__05.html (https://www.oaic.gov.au/about-the-OAIC/our-corporate-information/corporate-plans/corporate-plan-201920)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002201", "entity_name": "Privacy Advisory Committee", "folder_name": "Privacy-Advisory-Committee", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Trend\nChallenges\nOpportunities\nShift in Australian Government and community expectations of a regulator’s role\nEnsuring the OAIC’s regulatory approach reflects government and community expectations of regulators\nFocus on key regulatory risks and align activities and use of regulatory power to deliver highest impact\nReview community and government expectations of Australian regulators and ensure the OAIC’s regulatory approach, internal capability, and stakeholder engagement reflect these expectations\nEvolution in international landscape in relation to privacy and information access, and increased globalisation of the economy\nEnsuring that domestic policy and guidance is interoperable with international law to facilitate Australia’s participation in the global economy\nActive participation in changing global regulatory landscape", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/corporate-plans-index__05.html (https://www.oaic.gov.au/about-the-OAIC/our-corporate-information/corporate-plans/corporate-plan-201920)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002201", "entity_name": "Privacy Advisory Committee", "folder_name": "Privacy-Advisory-Committee", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Trend\nChallenges\nOpportunities\nShift in Australian Government and community expectations of a regulator’s role\nEnsuring the OAIC’s regulatory approach reflects government and community expectations of regulators\nFocus on key regulatory risks and align activities and use of regulatory power to deliver highest impact\nReview community and government expectations of Australian regulators and ensure the OAIC’s regulatory approach, internal capability, and stakeholder engagement reflect these expectations\nEvolution in international landscape in relation to privacy and information access, and increased globalisation of the economy\nEnsuring that domestic policy and guidance is interoperable with international law to facilitate Australia’s participation in the global economy\nActive participation in changing global regulatory landscape", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/corporate-plans-index__05.html (https://www.oaic.gov.au/about-the-OAIC/our-corporate-information/corporate-plans/corporate-plan-201920)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002201", "entity_name": "Privacy Advisory Committee", "folder_name": "Privacy-Advisory-Committee", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "Our targets for 2024–25 focus on reduced\noutsourcing of work across several Job Families\nIn alignment with the Australian Public Service including Administration, Legal and Parliamentary,\nCommission’s Highly Capable, Future-Ready: APS and Portfolio Program and Project Management,\nLearning and Development Strategy, we invest with an expected reduction of $950,000 in 2024–25 in\nin development opportunities for our people by outsourcing expenditure.\npartnering across the Australian Public Service (APS) to\naccess a range of relevant courses and resources.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "corporate-plans/2024-25.pdf (https://www.oaic.gov.au/__data/assets/pdf_file/0022/241375/Corporate-plan-2024.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002201", "entity_name": "Privacy Advisory Committee", "folder_name": "Privacy-Advisory-Committee", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "Our targets for 2024–25 focus on reduced\noutsourcing of work across several Job Families\nIn alignment with the Australian Public Service including Administration, Legal and Parliamentary,\nCommission’s Highly Capable, Future-Ready: APS and Portfolio Program and Project Management,\nLearning and Development Strategy, we invest with an expected reduction of $950,000 in 2024–25 in\nin development opportunities for our people by outsourcing expenditure.\npartnering across the Australian Public Service (APS) to\naccess a range of relevant courses and resources.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "corporate-plans/2024-25.pdf (https://www.oaic.gov.au/__data/assets/pdf_file/0022/241375/Corporate-plan-2024.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002201", "entity_name": "Privacy Advisory Committee", "folder_name": "Privacy-Advisory-Committee", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "Risk-based and data-driven – regulators Continuous improvement 1.1, 1.2, 2.2, 2.3, 2.4, 2.6,\nmaintain essential safeguards, using data and building trust 2.7, 2.8, 2.11, 3.1, 4.2, 4.3\nand digital technology to manage risks\nproportionately to minimise regulatory burden Risk-based and data- 2.1, 2.5 3.2, 4.1, 4.4,\ndriven\nand to support those they regulate to comply\nand grow.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "corporate-plans/2021-22.pdf (https://www.oaic.gov.au/__data/assets/pdf_file/0007/4102/oaic-corporate-plan-2021-22.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002201", "entity_name": "Privacy Advisory Committee", "folder_name": "Privacy-Advisory-Committee", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "Risk-based and data-driven – regulators Continuous improvement 1.1, 1.2, 2.2, 2.3, 2.4, 2.6,\nmaintain essential safeguards, using data and building trust 2.7, 2.8, 2.11, 3.1, 4.2, 4.3\nand digital technology to manage risks\nproportionately to minimise regulatory burden Risk-based and data- 2.1, 2.5 3.2, 4.1, 4.4,\ndriven\nand to support those they regulate to comply\nand grow.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "corporate-plans/2021-22.pdf (https://www.oaic.gov.au/__data/assets/pdf_file/0007/4102/oaic-corporate-plan-2021-22.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002201", "entity_name": "Privacy Advisory Committee", "folder_name": "Privacy-Advisory-Committee", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[Page 32]\nOAIC Corporate plan 2025–26\nPerformance\nOAIC staff consider they have the skills, capabilities and knowledge to perform well, enabling\nMeasure 7\nthe OAIC to deliver expert service\nIntended result:\nThe OAIC’s approach to our regulatory role is consistent with better practice principles\n25–26 Target: 26–27 Target: 27–28 Target: 28–29 Target:\n80% 80% 80% 80%\nRationale:\nThis measures the OAIC’s effectiveness at building staff capability and knowledge to ensure the OAIC can deliver\nexpert service when undertaking its regulatory functions.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "corporate-plans/2025-26.pdf (https://www.oaic.gov.au/__data/assets/pdf_file/0025/255751/OAIC-Corporate-plan-2025-2026.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and 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