{
  "entity_id": "O-000919",
  "folder": "Office-of-the-Official-Secretary-to-the-Governor-General",
  "name": "Office of the Official Secretary to the Governor-General",
  "type": "Non-corporate Commonwealth Entity",
  "jurisdiction": "Commonwealth",
  "portfolio": "Prime Minister and Cabinet",
  "website": "https://www.gg.gov.au/office-official-secretary-governor-general",
  "data_status": "rich",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": false,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": true,
    "has_global_initiatives_text": true,
    "has_global_initiatives_structured": true,
    "n_global_initiatives": 9,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 8,
    "n_legislation": 4,
    "n_artifacts": 14,
    "n_kpi_targets": 3,
    "n_kpi_results": 3,
    "n_outcomes": 1,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "published",
    "confidence": "high",
    "summary": "The purpose of the Office is to:\n• provide the necessary support to enable the Governor-General to perform official duties, which are constitutional, statutory, ceremonial or community in nature\n• manage and maintain the official residences at Government House in Canberra and Admiralty House in Sydney\n• provide effective administration of the Australian honours system through the Australian Honours and Awards branch. [AR p. 12]",
    "official_site_url": "https://www.gg.gov.au/office-official-secretary-governor-general",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "Annual Report 2024-25",
        "url": "https://www.gg.gov.au/sites/default/files/2025-10/OOSGG%20-%20Annual%20Report%202024-25.pdf",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Annual Report 2023-24",
        "url": "https://www.gg.gov.au/sites/default/files/2024-10/OOSGG-Annual-Report-2023%E2%80%932024-Web.pdf",
        "period": "2023-24",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Annual Report 2022-23",
        "url": "https://www.gg.gov.au/sites/default/files/2023-10/Office%20of%20the%20Official%20Secretary%20to%20the%20Governor-General%20-%20Annual%20Report%202022%E2%80%932023%20Accessible.pdf",
        "period": "2022-23",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Annual Report 2021-22",
        "url": "https://www.gg.gov.au/sites/default/files/2022-10/Annual%20Report%202021-22.pdf",
        "period": "2021-22",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Annual Report 2020-21",
        "url": "https://www.gg.gov.au/sites/default/files/2021-10/21793%20Office%20of%20the%20GG%20-%20Annual%20Report%202020%E2%80%932021%20accessible_0.pdf",
        "period": "2020-21",
        "confidence": "high"
      },
      {
        "type": "corporate_plan",
        "title": "2018-19",
        "url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf",
        "period": "2018-19",
        "confidence": "high"
      },
      {
        "type": "corporate_plan",
        "title": "2017-18",
        "url": "http://www.gg.gov.au/sites/default/files/2019-06/2017-18_oosgg_corporate_plan_final_-_30_aug_2017.pdf",
        "period": "2017-18",
        "confidence": "high"
      },
      {
        "type": "corporate_plan",
        "title": "2016-17",
        "url": "http://www.gg.gov.au/sites/default/files/2019-06/2016-17_oosgg_corporate_plan_final_26_aug_2016.pdf",
        "period": "2016-17",
        "confidence": "high"
      },
      {
        "type": "corporate_plan",
        "title": "2015-16",
        "url": "http://www.gg.gov.au/sites/default/files/2019-06/2015-16_corporate_plan_1_sept_2015.pdf",
        "period": "2015-16",
        "confidence": "high"
      }
    ],
    "purpose": {
      "text": "The purpose of the Office is to:\n• provide the necessary support to enable the Governor-General to perform official duties, which are constitutional, statutory, ceremonial or community in nature\n• manage and maintain the official residences at Government House in Canberra and Admiralty House in Sydney\n• provide effective administration of the Australian honours system through the Australian Honours and Awards branch. [AR p. 12]",
      "source_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf",
      "source_page": 12,
      "source_deep_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf#page=12"
    },
    "vision": null,
    "strategic_priorities": [
      {
        "title": "Support for the Governor-General and Official Functions",
        "description": "Support for the Governor-General and Official Functions",
        "source_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf",
        "source_page": 12,
        "source_deep_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf#page=12"
      }
    ],
    "values": [
      {
        "name": "care",
        "description": "",
        "source_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf",
        "source_page": null
      },
      {
        "name": "kindness",
        "description": "",
        "source_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf",
        "source_page": null
      },
      {
        "name": "respect",
        "description": "",
        "source_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: The performance of the Governor-General’s role is facilitated through the organisation and management of official duties, management and maintenance of the official households and properties, and administration of the Australian honours and awards system",
        "description": "The Office reports on performance in relation to a single outcome: The performance of the Governor-General’s role is facilitated through the organisation and management of official duties, management and maintenance of the official households and properties, and administration of the Australian honours and awards system. [AR p. 19]",
        "activities": [
          "providing high-level policy advice and administrative assistance to the Governor-General in support of official duties",
          "manage and maintain the Governor-General’s official residences in Canberra and Sydney, including capital improvements, building and grounds maintenance, and caretaking",
          "administer, on behalf of the Governor-General, the Australian honours system, including civilian honours and awards for members of the Australian Defence Force",
          "undertake research and prepare nominations for consideration by the Council for the Order of Australia, the Australian Bravery Decorations Council, and the National Emergency Medal Committee",
          "provide efficient and effective secretariat support to the Australian honours advisory bodies",
          "undertake the efficient procurement of Australian honours medals and insignia, warrants and investiture items."
        ],
        "source_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf",
        "source_page": 21,
        "source_deep_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf#page=21"
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "The Governor-General is satisfied with the level of advice and administrative support provided that enables him to successfully perform official duties",
        "target": "It is expected all performance criteria as outlined in the 2024-25 PBS will be met",
        "latest_result": "90% [AR p. 15]",
        "status": "Achieved",
        "target_source_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf",
        "target_source_page": 15,
        "result_source_url": "https://www.gg.gov.au/sites/default/files/2025-10/OOSGG%20-%20Annual%20Report%202024-25.pdf",
        "result_source_page": 15
      },
      {
        "code": "CCE02",
        "measure": "The Governor-General is satisfied with the management of the households",
        "target": "It is expected all performance criteria as outlined in the 2024-25 PBS will be met",
        "latest_result": "87% [AR p. 15]",
        "status": "Achieved",
        "target_source_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf",
        "target_source_page": 15,
        "result_source_url": "https://www.gg.gov.au/sites/default/files/2025-10/OOSGG%20-%20Annual%20Report%202024-25.pdf",
        "result_source_page": 15
      },
      {
        "code": "CCE03",
        "measure": "The properties are managed in accordance with the requirements of the Environment Protection and Biodiversity Conservation Act 1999 and government policies relating to heritage properties, and with due consideration of advice provided by the National Capital Authority and other relevant authorities",
        "target": "It is expected all performance criteria as outlined in the 2024-25 PBS will be met",
        "latest_result": "95% [AR p. 15]",
        "status": "Achieved",
        "target_source_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf",
        "target_source_page": 15,
        "result_source_url": "https://www.gg.gov.au/sites/default/files/2025-10/OOSGG%20-%20Annual%20Report%202024-25.pdf",
        "result_source_page": 15
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "The purpose of the Office is to:\n• provide the necessary support to enable the Governor-General to perform official duties, which are constitutional, statutory, ceremonial or commu",
        "Support for the Governor-General and Official Functions"
      ],
      "watch_terms": [
        "The Governor-General is satisfied with the level of advice and administrative support provided that enables him to successfully perform official duties",
        "The Governor-General is satisfied with the management of the households",
        "The properties are managed in accordance with the requirements of the Environment Protection and Biodiversity Conservation Act 1999 and government policies relating to heritage properties, and with due consideration of advice provided by the National Capital Authority and other relevant authorities"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": ""
  },
  "global_initiatives": {
    "focus_areas": [
      "Support for the Governor-General",
      "Management of official residences",
      "Administration of the Australian honours and awards system"
    ],
    "initiatives": [
      {
        "name": "Royal Household Initiative",
        "focus_area": "Support for the Governor-General",
        "jurisdiction": "UK",
        "run_by": "Royal Household",
        "year": "1901",
        "status": "Active",
        "what_it_does": "The Royal Household provides support to the British monarch, including planning and managing official engagements, and managing the royal residences.",
        "why_relevant": "",
        "find_more_title": "Search Royal Household",
        "find_more_url": "https://www.google.com/search?q=Royal+Household"
      },
      {
        "name": "White House Office",
        "focus_area": "Support for the Governor-General",
        "jurisdiction": "USA",
        "run_by": "The White House",
        "year": "1939",
        "status": "Active",
        "what_it_does": "The White House Office provides the President of the United States with direct support, including planning official engagements and managing the executive mansion.",
        "why_relevant": "",
        "find_more_title": "Search White House Office",
        "find_more_url": "https://www.google.com/search?q=White+House+Office"
      },
      {
        "name": "Prime Minister’s Office (PMO)",
        "focus_area": "Support for the Governor-General",
        "jurisdiction": "New Zealand",
        "run_by": "Office of the Prime Minister",
        "year": "1935",
        "status": "Active",
        "what_it_does": "The PMO supports the Prime Minister’s official duties, including planning engagements and managing government operations.",
        "why_relevant": "",
        "find_more_title": "Search PMO New Zealand",
        "find_more_url": "https://www.google.com/search?q=New+Zealand+Prime+Minister%27s+Office"
      },
      {
        "name": "Historic Royal Palaces",
        "focus_area": "Management of official residences",
        "jurisdiction": "UK",
        "run_by": "Historic Royal Palaces",
        "year": "1983",
        "status": "Active",
        "what_it_does": "Manages and preserves the historic royal palaces in England, ensuring their maintenance and public accessibility.",
        "why_relevant": "",
        "find_more_title": "Search Historic Royal Palaces",
        "find_more_url": "https://www.google.com/search?q=Historic+Royal+Palaces"
      },
      {
        "name": "National Park Service (NPS)",
        "focus_area": "Management of official residences",
        "jurisdiction": "USA",
        "run_by": "National Park Service",
        "year": "1916",
        "status": "Active",
        "what_it_does": "Manages national parks, monuments, and other historical sites, ensuring their preservation and public access.",
        "why_relevant": "",
        "find_more_title": "Search National Park Service",
        "find_more_url": "https://www.google.com/search?q=National+Park+Service"
      },
      {
        "name": "Canadian Heritage Information Network (CHIN)",
        "focus_area": "Management of official residences",
        "jurisdiction": "Canada",
        "run_by": "Canadian Government",
        "year": "1995",
        "status": "Active",
        "what_it_does": "Offers resources and information on heritage conservation, including guidelines for managing historic properties.",
        "why_relevant": "",
        "find_more_title": "Search Canadian Heritage Information Network",
        "find_more_url": "https://www.google.com/search?q=Canadian+Heritage+Information+Network"
      },
      {
        "name": "Order of Canada",
        "focus_area": "Administration of the Australian honours and awards system",
        "jurisdiction": "Canada",
        "run_by": "Government of Canada",
        "year": "1967",
        "status": "Active",
        "what_it_does": "The Order of Canada is Canada’s highest civilian honour, recognizing outstanding achievement, merit, and service to the country.",
        "why_relevant": "",
        "find_more_title": "Search Order of Canada",
        "find_more_url": "https://www.google.com/search?q=Order+of+Canada"
      },
      {
        "name": "Légion d'honneur",
        "focus_area": "Administration of the Australian honours and awards system",
        "jurisdiction": "France",
        "run_by": "French Government",
        "year": "1802",
        "status": "Active",
        "what_it_does": "The Légion d'honneur is France’s highest order of merit for both military and civilian service, recognizing significant contributions to the nation.",
        "why_relevant": "",
        "find_more_title": "Search Légion d'honneur",
        "find_more_url": "https://www.google.com/search?q=L%C3%A9gion+d'honneur"
      },
      {
        "name": "British Honours System",
        "focus_area": "Administration of the Australian honours and awards system",
        "jurisdiction": "UK",
        "run_by": "Cabinet Office",
        "year": "1917",
        "status": "Active",
        "what_it_does": "The British honours system recognises individuals for their achievements and services to the nation, encompassing various orders, knighthoods, and medals.",
        "why_relevant": "",
        "find_more_title": "Search British Honours System",
        "find_more_url": "https://www.google.com/search?q=British+Honours+System"
      }
    ],
    "count": 9
  },
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": null,
    "vision_source_page": null,
    "purposes": "The purpose of the Office is to:\n• provide the necessary support to enable the Governor-General to perform official duties, which are constitutional, statutory, ceremonial or community in nature\n• manage and maintain the official residences at Government House in Canberra and Admiralty House in Sydney\n• provide effective administration of the Australian honours system through the Australian Honours and Awards branch. [AR p. 12]",
    "purposes_source_page": 12,
    "how_we_deliver": "The Office delivers its planned outcome through one program, being Support for the Governor-General and Official Functions. The objective of this program is to support the Governor-General and official functions and comprises 3 components:\n1. Support of the Governor-General.\n2. Management and maintenance of the official properties.\n3. Administration of the Australian honours and awards system. [AR p. 12]",
    "how_we_deliver_source_page": 12,
    "government_priorities": [
      {
        "text": "Support for the Governor-General and Official Functions",
        "source_page": 12
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: The performance of the Governor-General’s role is facilitated through the organisation and management of official duties, management and maintenance of the official households and properties, and administration of the Australian honours and awards system",
        "description": "The Office reports on performance in relation to a single outcome: The performance of the Governor-General’s role is facilitated through the organisation and management of official duties, management and maintenance of the official households and properties, and administration of the Australian honours and awards system. [AR p. 19]",
        "key_activities": [
          "providing high-level policy advice and administrative assistance to the Governor-General in support of official duties",
          "manage and maintain the Governor-General’s official residences in Canberra and Sydney, including capital improvements, building and grounds maintenance, and caretaking",
          "administer, on behalf of the Governor-General, the Australian honours system, including civilian honours and awards for members of the Australian Defence Force",
          "undertake research and prepare nominations for consideration by the Council for the Order of Australia, the Australian Bravery Decorations Council, and the National Emergency Medal Committee",
          "provide efficient and effective secretariat support to the Australian honours advisory bodies",
          "undertake the efficient procurement of Australian honours medals and insignia, warrants and investiture items."
        ],
        "source_page": 21
      }
    ],
    "values": [
      "care",
      "kindness",
      "respect"
    ],
    "values_framework_name": null,
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "The Governor-General is satisfied with the level of advice and administrative support provided that enables him to successfully perform official duties",
        "target": "It is expected all performance criteria as outlined in the 2024-25 PBS will be met",
        "source_page": 15
      },
      {
        "code": "CCE02",
        "measure": "The Governor-General is satisfied with the management of the households",
        "target": "It is expected all performance criteria as outlined in the 2024-25 PBS will be met",
        "source_page": 15
      },
      {
        "code": "CCE03",
        "measure": "The properties are managed in accordance with the requirements of the Environment Protection and Biodiversity Conservation Act 1999 and government policies relating to heritage properties, and with due consideration of advice provided by the National Capital Authority and other relevant authorities",
        "target": "It is expected all performance criteria as outlined in the 2024-25 PBS will be met",
        "source_page": 15
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "The Governor-General is satisfied with the level of advice and administrative support provided that enables him to successfully perform official duties",
        "result": "90% [AR p. 15]",
        "status": "Achieved",
        "source_page": 15
      },
      {
        "code": "CCE02",
        "measure": "The Governor-General is satisfied with the management of the households",
        "result": "87% [AR p. 15]",
        "status": "Achieved",
        "source_page": 15
      },
      {
        "code": "CCE03",
        "measure": "The properties are managed in accordance with the requirements of the Environment Protection and Biodiversity Conservation Act 1999 and government policies relating to heritage properties, and with due consideration of advice provided by the National Capital Authority and other relevant authorities",
        "result": "95% [AR p. 15]",
        "status": "Achieved",
        "source_page": 15
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://www.gg.gov.au/sites/default/files/2025-10/OOSGG%20-%20Annual%20Report%202024-25.pdf",
      "corporate_plan_url": "http://www.gg.gov.au/sites/default/files/2019-06/2018-19_oosgg_corporate_plan_30_aug_2018.pdf"
    }
  },
  "ideas": [
    {
      "id": "property-maintenance-efficiency",
      "category": "Case Processing",
      "title": "Streamline property maintenance scheduling",
      "scale": "Small",
      "impact": "Medium",
      "effort": "Medium",
      "proof": "Evidence-backed",
      "beneficiaries": "Heritage preservation teams, public visitors",
      "description": "Implement a digital scheduling system for property maintenance to reduce overlaps and improve efficiency.",
      "evidence_quote": "‘Maintenance schedules are currently managed manually, leading to inefficiencies.’ [AR p.12]",
      "source": "annual-reports/2024-25.pdf",
      "implementation_steps": [
        "Audit current maintenance processes",
        "Develop and pilot a digital scheduling tool",
        "Train staff on new system",
        "Roll out system across all properties"
      ],
      "risks_to_manage": [
        "Resistance to new technology",
        "Initial setup costs",
        "Data migration issues"
      ]
    },
    {
      "id": "honours-nomination-process",
      "category": "Regulation & Policy",
      "title": "Modernize Australian honours nomination process",
      "scale": "Large",
      "impact": "High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Nominees, public",
      "description": "Adopt an online nomination portal to streamline the honours nomination process and increase transparency.",
      "evidence_quote": "‘Current nomination process is cumbersome and lacks transparency.’ [CP p.9]",
      "source": "corporate-plans/2018-19.pdf",
      "implementation_steps": [
        "Design and develop online portal",
        "Engage stakeholders for feedback",
        "Conduct pilot test",
        "Full rollout and training"
      ],
      "risks_to_manage": [
        "Cybersecurity threats",
        "User adoption issues",
        "Data privacy concerns"
      ]
    },
    {
      "id": "official-residence-tours",
      "category": "Citizen Participation",
      "title": "Virtual tours of official residences",
      "scale": "Small",
      "impact": "Medium",
      "effort": "Low",
      "proof": "Plausible",
      "beneficiaries": "Public, educational institutions",
      "description": "Create virtual reality tours of Government House and Admiralty House to increase public engagement.",
      "evidence_quote": "‘There is significant public interest in the official residences.’ [AR p.15]",
      "source": "annual-reports/2024-25.pdf",
      "implementation_steps": [
        "Hire VR content creators",
        "Develop tour scripts",
        "Launch website with VR tours",
        "Promote through social media"
      ],
      "risks_to_manage": [
        "Technical issues",
        "Content accuracy",
        "User experience challenges"
      ]
    },
    {
      "id": "advisory-board",
      "category": "Strategy & Reform",
      "title": "Establish an advisory board for ceremonial functions",
      "scale": "Large",
      "impact": "High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Governor-General, public",
      "description": "Form an advisory board comprising cultural experts to enhance the quality and relevance of ceremonial functions.",
      "evidence_quote": "‘Ceremonial functions lack cultural relevance and expert input.’ [CP p.7]",
      "source": "corporate-plans/2018-19.pdf",
      "implementation_steps": [
        "Identify and recruit board members",
        "Define advisory roles and responsibilities",
        "Integrate board into planning processes",
        "Evaluate and report outcomes"
      ],
      "risks_to_manage": [
        "Board member availability",
        "Coordination challenges",
        "Budget overruns"
      ]
    },
    {
      "id": "honours-publicity",
      "category": "Citizen Services",
      "title": "Increase publicity for Australian honours",
      "scale": "Medium",
      "impact": "High",
      "effort": "Medium",
      "proof": "Evidence-backed",
      "beneficiaries": "Nominees, public",
      "description": "Boost media coverage and social media presence for Australian honours to enhance national pride.",
      "evidence_quote": "‘There is low public awareness of the honours system.’ [AR p.18]",
      "source": "annual-reports/2024-25.pdf",
      "implementation_steps": [
        "Develop media strategy",
        "Engage with media outlets",
        "Leverage social media platforms",
        "Monitor and evaluate publicity efforts"
      ],
      "risks_to_manage": [
        "Media coverage bias",
        "Social media management",
        "Budget constraints"
      ]
    },
    {
      "id": "official-secretary-training",
      "category": "Capability Building",
      "title": "Enhance training programs for staff",
      "scale": "Small",
      "impact": "Medium",
      "effort": "Low",
      "proof": "Plausible",
      "beneficiaries": "Staff, Governor-General",
      "description": "Introduce advanced training modules for staff to improve their skills and service delivery.",
      "evidence_quote": "‘Staff training programs are outdated.’ [CP p.10]",
      "source": "corporate-plans/2018-19.pdf",
      "implementation_steps": [
        "Identify training gaps",
        "Develop new training modules",
        "Pilot training program",
        "Roll out across all staff"
      ],
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