{ "entity_id": "B-003838", "folder": "Office-of-the-National-Data-Commissioner", "name": "Office of the National Data Commissioner", "type": "Statutory Body", "jurisdiction": "Commonwealth", "portfolio": "Finance", "website": "https://www.datacommissioner.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 5, "n_kpi_targets": 3, "n_kpi_results": 3, "n_outcomes": 4, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "The work we do is to deliver public benefit through increased availability and use of Australian Government data by removing barriers to sharing and establishing best practice in data sharing. [CP p.12]", "official_site_url": "https://www.datacommissioner.gov.au/", "source_documents": [ { "type": "annual_report", "title": "Annual Report of the National Data Commissioner 2024-2025.pdf", "url": "https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202024-2025.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report of the National Data Commissioner 2023-2024", "url": "https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202023-2024_0.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report of the National Data Commissioner 2022-2023", "url": "https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202022-2023_0.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report of the National Data Commissioner 2021-2022", "url": "https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202021-2022_0.pdf", "period": "2021-22", "confidence": "high" }, { "type": "strategie", "title": "DATA Scheme Working Group Findings and Actions", "url": "https://www.datacommissioner.gov.au/sites/default/files/2024-12/DATA%20Scheme%20Working%20Group%20findings%20and%20actions.pdf", "period": "2024", "confidence": "medium" } ], "purpose": { "text": "The work we do is to deliver public benefit through increased availability and use of Australian Government data by removing barriers to sharing and establishing best practice in data sharing. [CP p.12]", "source_url": "", "source_page": 12, "source_deep_url": "" }, "vision": null, "strategic_priorities": [ { "title": "Support better availability and use of Australian Government data for public benefit", "description": "Support better availability and use of Australian Government data for public benefit", "source_url": "", "source_page": 16, "source_deep_url": "" }, { "title": "Strengthen data handling and sharing across the Australian Public Service", "description": "Strengthen data handling and sharing across the Australian Public Service", "source_url": "", "source_page": 22, "source_deep_url": "" }, { "title": "Operate effectively and efficiently as a regulator, advisor, guide and educator", "description": "Operate effectively and efficiently as a regulator, advisor, guide and educator", "source_url": "", "source_page": 26, "source_deep_url": "" }, { "title": "Deliver best practice institutional arrangements and build trust and transparency in data sharing", "description": "Deliver best practice institutional arrangements and build trust and transparency in data sharing", "source_url": "", "source_page": 32, "source_deep_url": "" } ], "values": [ { "name": "Proportionality", "description": "", "source_url": "", "source_page": null }, { "name": "Transparency", "description": "", "source_url": "", "source_page": null }, { "name": "Accountability", "description": "", "source_url": "", "source_page": null }, { "name": "Fairness", "description": "", "source_url": "", "source_page": null }, { "name": "Timeliness", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Support better availability and use of Australian Government data for public benefit", "description": "During 2024–25, activity in the DATA Scheme grew, both in terms of participants and data sharing activity. Data sharing requests made through Dataplace increased from 24 in 2023–24 to 27 in 2024–25. All requests were made under the Scheme, except for one, which was submitted as a general request outside the Scheme. [AR p.16]", "activities": [ "Facilitating data sharing", "Managing data requests", "Monitoring data sharing requests" ], "source_url": "", "source_page": 16, "source_deep_url": "" }, { "name": "Outcome 2: Strengthen data handling and sharing across the Australian Public Service", "description": "The $9 million Data Inventories Pilot Program supported Australian Government agencies to better understand their data assets in a systematic way through the development of data inventories. The Program provided participating agencies a better understanding of the government’s data agenda, impetus for better data management within agencies and an uplift of agency data capability. [AR p.22]", "activities": [ "Developing data inventories", "Strengthening agency data capability", "Promoting data sharing" ], "source_url": "", "source_page": 22, "source_deep_url": "" }, { "name": "Outcome 3: Operate effectively and efficiently as a regulator, advisor, guide and educator", "description": "The National Data Commissioner, supported by the ONDC, is the regulator of the DATA Scheme. The Commissioner’s regulatory functions include accrediting Scheme participants, registering data sharing agreements, handling complaints from Scheme participants and others, monitoring data sharing requests and assessing conduct within the Scheme where required. [AR p.26]", "activities": [ "Accrediting participants", "Registering agreements", "Handling complaints" ], "source_url": "", "source_page": 26, "source_deep_url": "" }, { "name": "Outcome 4: Deliver best practice institutional arrangements and build trust and transparency in data sharing", "description": "In 2024–25 we embedded the institutional arrangements and platform to support best practice data sharing. Our digital platform, Dataplace, was developed to manage sharing of data held by Australian Government agencies. Dataplace guides users of the platform to apply safe and consistent data sharing practices. [AR p.32]", "activities": [ "Developing Dataplace", "Building institutional arrangements", "Promoting transparency" ], "source_url": "", "source_page": 32, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Number of data shares", "target": "13", "latest_result": "14", "status": "Achieved", "target_source_url": "", "target_source_page": 19, "result_source_url": "https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202024-2025.pdf", "result_source_page": 19 }, { "code": "CCE02", "measure": "Number of accredited entities", "target": "35", "latest_result": "33", "status": "Achieved", "target_source_url": "", "target_source_page": 20, "result_source_url": "https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202024-2025.pdf", "result_source_page": 20 }, { "code": "CCE03", "measure": "Number of data sharing agreements", "target": "10", "latest_result": "6", "status": "Achieved", "target_source_url": "", "target_source_page": 19, "result_source_url": "https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202024-2025.pdf", "result_source_page": 19 } ], "document_alignment_terms": { "must_support": [ "The work we do is to deliver public benefit through increased availability and use of Australian Government data by removing barriers to sharing and establishing best practice in d", "Support better availability and use of Australian Government data for public benefit", "Strengthen data handling and sharing across the Australian Public Service", "Operate effectively and efficiently as a regulator, advisor, guide and educator", "Deliver best practice institutional arrangements and build trust and transparency in data sharing" ], "watch_terms": [ "Number of data shares", "Number of accredited entities", "Number of data sharing agreements" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": "The work we do is to deliver public benefit through increased availability and use of Australian Government data by removing barriers to sharing and establishing best practice in data sharing. [CP p.12]", "purposes_source_page": 12, "how_we_deliver": "We deliver through facilitating data sharing, building the trusted data sharing community through accreditation, holding Scheme participants to account to meet the Scheme’s best practices, and guiding and educating Australian Government agencies and others on best practice data handling and sharing. [AR p.6]", "how_we_deliver_source_page": 6, "government_priorities": [ { "text": "Support better availability and use of Australian Government data for public benefit", "source_page": 16 }, { "text": "Strengthen data handling and sharing across the Australian Public Service", "source_page": 22 }, { "text": "Operate effectively and efficiently as a regulator, advisor, guide and educator", "source_page": 26 }, { "text": "Deliver best practice institutional arrangements and build trust and transparency in data sharing", "source_page": 32 } ], "outcomes": [ { "name": "Outcome 1: Support better availability and use of Australian Government data for public benefit", "description": "During 2024–25, activity in the DATA Scheme grew, both in terms of participants and data sharing activity. Data sharing requests made through Dataplace increased from 24 in 2023–24 to 27 in 2024–25. All requests were made under the Scheme, except for one, which was submitted as a general request outside the Scheme. [AR p.16]", "key_activities": [ "Facilitating data sharing", "Managing data requests", "Monitoring data sharing requests" ], "source_page": 16 }, { "name": "Outcome 2: Strengthen data handling and sharing across the Australian Public Service", "description": "The $9 million Data Inventories Pilot Program supported Australian Government agencies to better understand their data assets in a systematic way through the development of data inventories. The Program provided participating agencies a better understanding of the government’s data agenda, impetus for better data management within agencies and an uplift of agency data capability. [AR p.22]", "key_activities": [ "Developing data inventories", "Strengthening agency data capability", "Promoting data sharing" ], "source_page": 22 }, { "name": "Outcome 3: Operate effectively and efficiently as a regulator, advisor, guide and educator", "description": "The National Data Commissioner, supported by the ONDC, is the regulator of the DATA Scheme. The Commissioner’s regulatory functions include accrediting Scheme participants, registering data sharing agreements, handling complaints from Scheme participants and others, monitoring data sharing requests and assessing conduct within the Scheme where required. [AR p.26]", "key_activities": [ "Accrediting participants", "Registering agreements", "Handling complaints" ], "source_page": 26 }, { "name": "Outcome 4: Deliver best practice institutional arrangements and build trust and transparency in data sharing", "description": "In 2024–25 we embedded the institutional arrangements and platform to support best practice data sharing. Our digital platform, Dataplace, was developed to manage sharing of data held by Australian Government agencies. Dataplace guides users of the platform to apply safe and consistent data sharing practices. [AR p.32]", "key_activities": [ "Developing Dataplace", "Building institutional arrangements", "Promoting transparency" ], "source_page": 32 } ], "values": [ "Proportionality", "Transparency", "Accountability", "Fairness", "Timeliness" ], "values_framework_name": "Regulator best practice", "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Number of data shares", "target": "13", "source_page": 19 }, { "code": "CCE02", "measure": "Number of accredited entities", "target": "35", "source_page": 20 }, { "code": "CCE03", "measure": "Number of data sharing agreements", "target": "10", "source_page": 19 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Number of data shares", "result": "14", "status": "Achieved", "source_page": 19 }, { "code": "CCE02", "measure": "Number of accredited entities", "result": "33", "status": "Achieved", "source_page": 20 }, { "code": "CCE03", "measure": "Number of data sharing agreements", "result": "6", "status": "Achieved", "source_page": 19 } ], "_source_urls": { "annual_report_url": "https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202024-2025.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "B-003838", "entity_name": "Office of the National Data Commissioner", "folder_name": "Office-of-the-National-Data-Commissioner", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 5]\nAt a glance\nFigure 1: DATA Scheme Activity\nCompliance &\nData Discovery Dataplace Users Accredited Entities Data Sharing Requests Data Sharing\nRegulation\n44 88 24 8 2 12\nentities organisations data users data requests* data sharing complaints\ncompleted completed accredited under the Scheme agreements to the National Data\ndata inventory onboarding under the Scheme Commissioner\n3 data requests refused\nprojects\n* This includes one data request\n0 6 6\n11 in 2022-23 which was previously Scheme General Other\nreported as a general request\n10\n9 data service\nproviders general\n0\nadditional entities accredited 22 data shares\ncompleted\ncomplaints\ndata inventory\ngeneral requests\nprojects beyond received\nmade through\nthe planned 35. by data custodians\nDataplace\nNote 1\nFigures are cumulative to 30 June 2024.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2023-24.pdf (https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202023-2024_0.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-003838", "entity_name": "Office of the National Data Commissioner", "folder_name": "Office-of-the-National-Data-Commissioner", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 5]\nAt a glance\nFigure 1: DATA Scheme Activity\nCompliance &\nData Discovery Dataplace Users Accredited Entities Data Sharing Requests Data Sharing\nRegulation\n44 88 24 8 2 12\nentities organisations data users data requests* data sharing complaints\ncompleted completed accredited under the Scheme agreements to the National Data\ndata inventory onboarding under the Scheme Commissioner\n3 data requests refused\nprojects\n* This includes one data request\n0 6 6\n11 in 2022-23 which was previously Scheme General Other\nreported as a general request\n10\n9 data service\nproviders general\n0\nadditional entities accredited 22 data shares\ncompleted\ncomplaints\ndata inventory\ngeneral requests\nprojects beyond received\nmade through\nthe planned 35. by data custodians\nDataplace\nNote 1\nFigures are cumulative to 30 June 2024.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2023-24.pdf (https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202023-2024_0.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-003838", "entity_name": "Office of the National Data Commissioner", "folder_name": "Office-of-the-National-Data-Commissioner", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "National Data Commissioner\nmanaging national security risks. »\nPolicy, Regulation and Legal – Assistant Secretary, Sally Hill\nGayle Milnes\n• making new appointments to the • DATA Scheme Policy\nNational Data Advisory Council – Rod • Regulation and Compliance\nSim AO as Chair, as well as Dr Kalinda Policy, Regulation and Legal Strategy and Delivery Australian Bureau of\n• Legal Services\nGriffiths, Professor Greg Kaplan and Dr Assistant Secretary Assistant Secretary Statistics\n»\nKendra Vant as members: Strategy and Delivery – Assistant Secretary, Dr Andrew Taylor\nSally Hill Dr Andrew Taylor Expert Advice\n• Data Sharing implementation\n• Data Discovery\nDATA Schem• e EngagReegmuleatniotn, Canodm munDaictaa tSihoanrisn ga nd OuDtraetaa cDihscovery Expert Legal Advisor\nPolicy Compliance implementation\n• Accreditation\n• Governance\n»\nAustralian Bureau of StatEisntgicagse –m Eexnpt, ert Advice", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2022-23.pdf (https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202022-2023_0.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-003838", "entity_name": "Office of the National Data Commissioner", "folder_name": "Office-of-the-National-Data-Commissioner", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "National Data Commissioner\nmanaging national security risks. »\nPolicy, Regulation and Legal – Assistant Secretary, Sally Hill\nGayle Milnes\n• making new appointments to the • DATA Scheme Policy\nNational Data Advisory Council – Rod • Regulation and Compliance\nSim AO as Chair, as well as Dr Kalinda Policy, Regulation and Legal Strategy and Delivery Australian Bureau of\n• Legal Services\nGriffiths, Professor Greg Kaplan and Dr Assistant Secretary Assistant Secretary Statistics\n»\nKendra Vant as members: Strategy and Delivery – Assistant Secretary, Dr Andrew Taylor\nSally Hill Dr Andrew Taylor Expert Advice\n• Data Sharing implementation\n• Data Discovery\nDATA Schem• e EngagReegmuleatniotn, Canodm munDaictaa tSihoanrisn ga nd OuDtraetaa cDihscovery Expert Legal Advisor\nPolicy Compliance implementation\n• Accreditation\n• Governance\n»\nAustralian Bureau of StatEisntgicagse –m Eexnpt, ert Advice", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2022-23.pdf (https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202022-2023_0.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-003838", "entity_name": "Office of the National Data Commissioner", "folder_name": "Office-of-the-National-Data-Commissioner", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[pages 13,14]\nlth Government agencies (188),\nto comply with the\nstate and territory government central agencies (7)\nrequirements of the data\nand Australian universities (42) about the Scheme\nsharing scheme\n• Direct engagement between the Commissioner\nand senior staff in Scheme entities (17 meetings)\n• Direct engagement between ONDC staff and\nScheme entity staff (48 meetings)\n• Commissioner and executive presentations to\nforums involving Scheme participants\n(16 presentations)\n• Information sessions run by ONDC (8 sessions,\n70 organisations, 178 individuals), and\n• Information and guidance on the DATA Scheme\nmade available through various media including\nthe ONDC website.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2021-22.pdf (https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202021-2022_0.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "B-003838", "entity_name": "Office of the National Data Commissioner", "folder_name": "Office-of-the-National-Data-Commissioner", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[pages 13,14]\nlth Government agencies (188),\nto comply with the\nstate and territory government central agencies (7)\nrequirements of the data\nand Australian universities (42) about the Scheme\nsharing scheme\n• Direct engagement between the Commissioner\nand senior staff in Scheme entities (17 meetings)\n• Direct engagement between ONDC staff and\nScheme entity staff (48 meetings)\n• Commissioner and executive presentations to\nforums involving Scheme participants\n(16 presentations)\n• Information sessions run by ONDC (8 sessions,\n70 organisations, 178 individuals), and\n• Information and guidance on the DATA Scheme\nmade available through various media including\nthe ONDC website.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2021-22.pdf (https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202021-2022_0.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "B-003838", "entity_name": "Office of the National Data Commissioner", "folder_name": "Office-of-the-National-Data-Commissioner", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "At end\nsupporting this initiative with guidance on the\nJune 2023, there were nine entities accredited data sharing arrangements and applying for 10\nto participate in the Scheme – four accredited\naccreditation as well as ensuring Dataplace is\nusers (who can request and use data collected\nfit-for-purpose.\nby the Australian Government) and six 14 4\naccredited data service providers (who can Trialling the use of Dataplace, eligible Scheme 5 11\n5\nprovide services such as de-identifying and entities made six general requests for data.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2022-23.pdf (https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202022-2023_0.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-003838", "entity_name": "Office of the National Data Commissioner", "folder_name": "Office-of-the-National-Data-Commissioner", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "At end\nsupporting this initiative with guidance on the\nJune 2023, there were nine entities accredited data sharing arrangements and applying for 10\nto participate in the Scheme – four accredited\naccreditation as well as ensuring Dataplace is\nusers (who can request and use data collected\nfit-for-purpose.\nby the Australian Government) and six 14 4\naccredited data service providers (who can Trialling the use of Dataplace, eligible Scheme 5 11\n5\nprovide services such as de-identifying and entities made six general requests for data.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2022-23.pdf (https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202022-2023_0.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-003838", "entity_name": "Office of the National Data Commissioner", "folder_name": "Office-of-the-National-Data-Commissioner", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "[pages 13,14]\nlth Government agencies (188),\nto comply with the\nstate and territory government central agencies (7)\nrequirements of the data\nand Australian universities (42) about the Scheme\nsharing scheme\n• Direct engagement between the Commissioner\nand senior staff in Scheme entities (17 meetings)\n• Direct engagement between ONDC staff and\nScheme entity staff (48 meetings)\n• Commissioner and executive presentations to\nforums involving Scheme participants\n(16 presentations)\n• Information sessions run by ONDC (8 sessions,\n70 organisations, 178 individuals), and\n• Information and guidance on the DATA Scheme\nmade available through various media including\nthe ONDC website.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2021-22.pdf (https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202021-2022_0.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-003838", "entity_name": "Office of the National Data Commissioner", "folder_name": "Office-of-the-National-Data-Commissioner", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "[pages 13,14]\nlth Government agencies (188),\nto comply with the\nstate and territory government central agencies (7)\nrequirements of the data\nand Australian universities (42) about the Scheme\nsharing scheme\n• Direct engagement between the Commissioner\nand senior staff in Scheme entities (17 meetings)\n• Direct engagement between ONDC staff and\nScheme entity staff (48 meetings)\n• Commissioner and executive presentations to\nforums involving Scheme participants\n(16 presentations)\n• Information sessions run by ONDC (8 sessions,\n70 organisations, 178 individuals), and\n• Information and guidance on the DATA Scheme\nmade available through various media including\nthe ONDC website.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2021-22.pdf (https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202021-2022_0.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-003838", "entity_name": "Office of the National Data Commissioner", "folder_name": "Office-of-the-National-Data-Commissioner", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "[Page 5]\nAt a glance\nFigure 1: DATA Scheme Activity\nCompliance &\nData Discovery Dataplace Users Accredited Entities Data Sharing Requests Data Sharing\nRegulation\n44 88 24 8 2 12\nentities organisations data users data requests* data sharing complaints\ncompleted completed accredited under the Scheme agreements to the National Data\ndata inventory onboarding under the Scheme Commissioner\n3 data requests refused\nprojects\n* This includes one data request\n0 6 6\n11 in 2022-23 which was previously Scheme General Other\nreported as a general request\n10\n9 data service\nproviders general\n0\nadditional entities accredited 22 data shares\ncompleted\ncomplaints\ndata inventory\ngeneral requests\nprojects beyond received\nmade through\nthe planned 35. by data custodians\nDataplace\nNote 1\nFigures are cumulative to 30 June 2024.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2023-24.pdf (https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202023-2024_0.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-003838", "entity_name": "Office of the National Data Commissioner", "folder_name": "Office-of-the-National-Data-Commissioner", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "[Page 5]\nAt a glance\nFigure 1: DATA Scheme Activity\nCompliance &\nData Discovery Dataplace Users Accredited Entities Data Sharing Requests Data Sharing\nRegulation\n44 88 24 8 2 12\nentities organisations data users data requests* data sharing complaints\ncompleted completed accredited under the Scheme agreements to the National Data\ndata inventory onboarding under the Scheme Commissioner\n3 data requests refused\nprojects\n* This includes one data request\n0 6 6\n11 in 2022-23 which was previously Scheme General Other\nreported as a general request\n10\n9 data service\nproviders general\n0\nadditional entities accredited 22 data shares\ncompleted\ncomplaints\ndata inventory\ngeneral requests\nprojects beyond received\nmade through\nthe planned 35. by data custodians\nDataplace\nNote 1\nFigures are cumulative to 30 June 2024.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2023-24.pdf (https://www.datacommissioner.gov.au/sites/default/files/2025-10/Annual%20Report%20of%20the%20National%20Data%20Commissioner%202023-2024_0.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2024-25", "url": 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