{
  "entity_id": "O-000808",
  "folder": "National-Portrait-Gallery-of-Australia",
  "name": "National Portrait Gallery of Australia",
  "type": "Corporate Commonwealth Entity",
  "jurisdiction": "Commonwealth",
  "portfolio": "Infrastructure, Transport, Regional Development, \r\nCommunications, Sport and the Arts",
  "website": "http://www.portrait.gov.au",
  "data_status": "stub",
  "completeness": {
    "has_strategy_brief": false,
    "has_strategy_structured": false,
    "has_vision": false,
    "has_kpi_targets": false,
    "has_kpi_results": false,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": true,
    "has_global_initiatives_structured": false,
    "n_global_initiatives": 0,
    "has_ideas": true,
    "has_artifacts": false,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 0,
    "n_kpi_targets": 0,
    "n_kpi_results": 0,
    "n_outcomes": 0,
    "verified_own_data": false
  },
  "strategy_profile": {
    "status": "needs_review",
    "confidence": "low",
    "summary": "",
    "official_site_url": "http://www.portrait.gov.au",
    "source_documents": [],
    "purpose": null,
    "vision": null,
    "strategic_priorities": [],
    "values": [],
    "outcomes": [],
    "performance_measures": [],
    "document_alignment_terms": {
      "must_support": [],
      "watch_terms": [],
      "avoid_claiming_without_evidence": []
    },
    "review_note": "Only low-confidence webpage, media, contact, news, or global-intelligence evidence is available."
  },
  "global_initiatives": null,
  "strategy": null,
  "ideas": [
    {
      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "category": "Regulation & Policy",
      "scale": "small",
      "title": "Regulatory burden scan for forms, guidance, and reporting",
      "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.",
      "quote": "Downloads\nNational Portrait Gallery Corporate Plan 2025-2026\nDownload:\nPDF, 13.4 MB\nNational Portrait Gallery Annual Report 2024–2025\nDownload:\nPDF, 2.7 MB\nCollection Development Policy\nRevised February 2022\nDownload:\nPDF, 909 KB\nReconciliation Action Plan 2025-26\nDownload:\nPDF, 2.3 MB\nPhotography and Filming Policy 2023\nDownload:\nPDF, 3.1 MB\nNPGA Investment Policy Statement\nApril 2024\nDownload:\nPDF, 373 KB\nEnterprise Agreement 2024-27\n(National Portrait Gallery)\nDownload:\nPDF, 1.0 MB\nAnnual Procurement Plan 2018-19\nDownload:\nPDF, 459 KB\nNational Portrait Gallery Service Charter and Visitor Feedback\nDownload:\nPDF, 102 KB\nProcedures for dealing with public interest disclosures\n22 June 2015\nDownload:\nPDF, 2.3 MB\nPreservation And Conservation Plan 2011-2014\nDownload:\nPDF, 43 KB\nAudit and Risk Committee Charter\nApril 2024\nDownload:\nPDF, 300 KB\nSocial Media and Community Guidelines\nDownload:",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "pages/annual-reports-index.html (http://www.portrait.gov.au/content/policies)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "category": "Regulation & Policy",
      "scale": "large",
      "title": "Adaptive regulation program with live feedback loops",
      "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.",
      "quote": "Downloads\nNational Portrait Gallery Corporate Plan 2025-2026\nDownload:\nPDF, 13.4 MB\nNational Portrait Gallery Annual Report 2024–2025\nDownload:\nPDF, 2.7 MB\nCollection Development Policy\nRevised February 2022\nDownload:\nPDF, 909 KB\nReconciliation Action Plan 2025-26\nDownload:\nPDF, 2.3 MB\nPhotography and Filming Policy 2023\nDownload:\nPDF, 3.1 MB\nNPGA Investment Policy Statement\nApril 2024\nDownload:\nPDF, 373 KB\nEnterprise Agreement 2024-27\n(National Portrait Gallery)\nDownload:\nPDF, 1.0 MB\nAnnual Procurement Plan 2018-19\nDownload:\nPDF, 459 KB\nNational Portrait Gallery Service Charter and Visitor Feedback\nDownload:\nPDF, 102 KB\nProcedures for dealing with public interest disclosures\n22 June 2015\nDownload:\nPDF, 2.3 MB\nPreservation And Conservation Plan 2011-2014\nDownload:\nPDF, 43 KB\nAudit and Risk Committee Charter\nApril 2024\nDownload:\nPDF, 300 KB\nSocial Media and Community Guidelines\nDownload:",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "pages/annual-reports-index.html (http://www.portrait.gov.au/content/policies)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "category": "Citizen Participation",
      "scale": "small",
      "title": "Consultation feedback summaries with response tracking",
      "idea": "Summarise consultation submissions by theme and publish what changed in response.",
      "quote": "Downloads\nNational Portrait Gallery Corporate Plan 2025-2026\nDownload:\nPDF, 13.4 MB\nNational Portrait Gallery Annual Report 2024–2025\nDownload:\nPDF, 2.7 MB\nCollection Development Policy\nRevised February 2022\nDownload:\nPDF, 909 KB\nReconciliation Action Plan 2025-26\nDownload:\nPDF, 2.3 MB\nPhotography and Filming Policy 2023\nDownload:\nPDF, 3.1 MB\nNPGA Investment Policy Statement\nApril 2024\nDownload:\nPDF, 373 KB\nEnterprise Agreement 2024-27\n(National Portrait Gallery)\nDownload:\nPDF, 1.0 MB\nAnnual Procurement Plan 2018-19\nDownload:\nPDF, 459 KB\nNational Portrait Gallery Service Charter and Visitor Feedback\nDownload:\nPDF, 102 KB\nProcedures for dealing with public interest disclosures\n22 June 2015\nDownload:\nPDF, 2.3 MB\nPreservation And Conservation Plan 2011-2014\nDownload:\nPDF, 43 KB\nAudit and Risk Committee Charter\nApril 2024\nDownload:\nPDF, 300 KB\nSocial Media and Community Guidelines\nDownload:",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "pages/annual-reports-index.html (http://www.portrait.gov.au/content/policies)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "category": "Citizen Participation",
      "scale": "large",
      "title": "Always-on policy participation platform",
      "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.",
      "quote": "Downloads\nNational Portrait Gallery Corporate Plan 2025-2026\nDownload:\nPDF, 13.4 MB\nNational Portrait Gallery Annual Report 2024–2025\nDownload:\nPDF, 2.7 MB\nCollection Development Policy\nRevised February 2022\nDownload:\nPDF, 909 KB\nReconciliation Action Plan 2025-26\nDownload:\nPDF, 2.3 MB\nPhotography and Filming Policy 2023\nDownload:\nPDF, 3.1 MB\nNPGA Investment Policy Statement\nApril 2024\nDownload:\nPDF, 373 KB\nEnterprise Agreement 2024-27\n(National Portrait Gallery)\nDownload:\nPDF, 1.0 MB\nAnnual Procurement Plan 2018-19\nDownload:\nPDF, 459 KB\nNational Portrait Gallery Service Charter and Visitor Feedback\nDownload:\nPDF, 102 KB\nProcedures for dealing with public interest disclosures\n22 June 2015\nDownload:\nPDF, 2.3 MB\nPreservation And Conservation Plan 2011-2014\nDownload:\nPDF, 43 KB\nAudit and Risk Committee Charter\nApril 2024\nDownload:\nPDF, 300 KB\nSocial Media and Community Guidelines\nDownload:",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "pages/annual-reports-index.html (http://www.portrait.gov.au/content/policies)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "Our achievements to date\nDuring the period 2018–20, the Gallery implemented our first Access Action Plan.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "pages/strategies-index.html (http://www.portrait.gov.au/content/disability-inclusion-action-plan/)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "Our achievements to date\nDuring the period 2018–20, the Gallery implemented our first Access Action Plan.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "pages/strategies-index.html (http://www.portrait.gov.au/content/disability-inclusion-action-plan/)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "Policies and plans\nDisability Inclusion Action Plan 2023–25\nLanguage\nMessage from the director\nDefinitions\nWho we are and what we do\nDisability in Australia\nWhere we fit: social policy context\nOur Disability Action Plan\nOur achievements to date\nMethodology and consultation\nKey Outcome Area 1\nAttitudes and behaviours\nKey Outcome Area 2\nAccessible and liveable communities\nKey Outcome Area 3\nEmployment\nKey Outcome Area 4\nSystems and processes\nGovernance, monitoring and review\nAcknowledgments\nRelated information\nThe Gallery\nVisit us, learn with us, support us or work with us!",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "pages/strategies-index__04.html (http://www.portrait.gov.au/content/diap23-message-from-the-director)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "Policies and plans\nDisability Inclusion Action Plan 2023–25\nLanguage\nMessage from the director\nDefinitions\nWho we are and what we do\nDisability in Australia\nWhere we fit: social policy context\nOur Disability Action Plan\nOur achievements to date\nMethodology and consultation\nKey Outcome Area 1\nAttitudes and behaviours\nKey Outcome Area 2\nAccessible and liveable communities\nKey Outcome Area 3\nEmployment\nKey Outcome Area 4\nSystems and processes\nGovernance, monitoring and review\nAcknowledgments\nRelated information\nThe Gallery\nVisit us, learn with us, support us or work with us!",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "pages/strategies-index__04.html (http://www.portrait.gov.au/content/diap23-message-from-the-director)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "Policies and plans\nIn addition to the policies and plans made available online, the National Portrait Gallery also holds the following policies which can be made available on request:\nPreservation and Conservation\nWork Health and Safety\nContractor Safety Guidelines\nRisk Management\nIntegrated Pest Management\nAir Quality Management\nPhotography\nSponsor recognition\nDonor recognition\nNaming rights\nCopyright and IP\nFraud prevention and control\nAudit\nExhibitions and collection displays\nFor further information, or to obtain a copy of the policy documents listed above, please contact:\nTristan Hoffmeister\nChief Operating Officer\nEmail:\n[email protected]\nAnnual Report\nAnnual Reports for previous reporting periods from 2013 to 2025, available to download as PDF files.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "pages/annual-reports-index.html (http://www.portrait.gov.au/content/policies)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "Policies and plans\nIn addition to the policies and plans made available online, the National Portrait Gallery also holds the following policies which can be made available on request:\nPreservation and Conservation\nWork Health and Safety\nContractor Safety Guidelines\nRisk Management\nIntegrated Pest Management\nAir Quality Management\nPhotography\nSponsor recognition\nDonor recognition\nNaming rights\nCopyright and IP\nFraud prevention and control\nAudit\nExhibitions and collection displays\nFor further information, or to obtain a copy of the policy documents listed above, please contact:\nTristan Hoffmeister\nChief Operating Officer\nEmail:\n[email protected]\nAnnual Report\nAnnual Reports for previous reporting periods from 2013 to 2025, available to download as PDF files.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "pages/annual-reports-index.html (http://www.portrait.gov.au/content/policies)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "category": "Procurement & Delivery",
      "scale": "small",
      "title": "Procurement lessons library for repeat purchases",
      "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.",
      "quote": "Downloads\nNational Portrait Gallery Corporate Plan 2025-2026\nDownload:\nPDF, 13.4 MB\nNational Portrait Gallery Annual Report 2024–2025\nDownload:\nPDF, 2.7 MB\nCollection Development Policy\nRevised February 2022\nDownload:\nPDF, 909 KB\nReconciliation Action Plan 2025-26\nDownload:\nPDF, 2.3 MB\nPhotography and Filming Policy 2023\nDownload:\nPDF, 3.1 MB\nNPGA Investment Policy Statement\nApril 2024\nDownload:\nPDF, 373 KB\nEnterprise Agreement 2024-27\n(National Portrait Gallery)\nDownload:\nPDF, 1.0 MB\nAnnual Procurement Plan 2018-19\nDownload:\nPDF, 459 KB\nNational Portrait Gallery Service Charter and Visitor Feedback\nDownload:\nPDF, 102 KB\nProcedures for dealing with public interest disclosures\n22 June 2015\nDownload:\nPDF, 2.3 MB\nPreservation And Conservation Plan 2011-2014\nDownload:\nPDF, 43 KB\nAudit and Risk Committee Charter\nApril 2024\nDownload:\nPDF, 300 KB\nSocial Media and Community Guidelines\nDownload:",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "pages/annual-reports-index.html (http://www.portrait.gov.au/content/policies)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "category": "Procurement & Delivery",
      "scale": "large",
      "title": "Portfolio delivery office for major investments",
      "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.",
      "quote": "Downloads\nNational Portrait Gallery Corporate Plan 2025-2026\nDownload:\nPDF, 13.4 MB\nNational Portrait Gallery Annual Report 2024–2025\nDownload:\nPDF, 2.7 MB\nCollection Development Policy\nRevised February 2022\nDownload:\nPDF, 909 KB\nReconciliation Action Plan 2025-26\nDownload:\nPDF, 2.3 MB\nPhotography and Filming Policy 2023\nDownload:\nPDF, 3.1 MB\nNPGA Investment Policy Statement\nApril 2024\nDownload:\nPDF, 373 KB\nEnterprise Agreement 2024-27\n(National Portrait Gallery)\nDownload:\nPDF, 1.0 MB\nAnnual Procurement Plan 2018-19\nDownload:\nPDF, 459 KB\nNational Portrait Gallery Service Charter and Visitor Feedback\nDownload:\nPDF, 102 KB\nProcedures for dealing with public interest disclosures\n22 June 2015\nDownload:\nPDF, 2.3 MB\nPreservation And Conservation Plan 2011-2014\nDownload:\nPDF, 43 KB\nAudit and Risk Committee Charter\nApril 2024\nDownload:\nPDF, 300 KB\nSocial Media and Community Guidelines\nDownload:",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "pages/annual-reports-index.html (http://www.portrait.gov.au/content/policies)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    }
  ],
  "legislation_administered": [],
  "artifacts": [],
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      "entity_id": "O-000808",
      "entity_name": "National Portrait Gallery of Australia",
      "folder_name": "National-Portrait-Gallery-of-Australia",
      "generated_at": "2026-05-09T23:05:12.993375+00:00",
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}