{ "entity_id": "B-001962", "folder": "National-Heavy-Vehicle-Regulator", "name": "National Heavy Vehicle Regulator", "type": "National Law Body", "jurisdiction": "Commonwealth", "portfolio": "Infrastructure, Transport, Regional Development, \r\nCommunications, Sport and the Arts", "website": "https://www.nhvr.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 21, "n_kpi_targets": 5, "n_kpi_results": 5, "n_outcomes": 4, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "We provide leadership to, and work collaboratively with, industry and partner agencies to drive sustainable improvements to safety, productivity and efficiency outcomes across the Australian heavy vehicle road transport sector [CP p.12]", "official_site_url": "https://www.nhvr.gov.au/", "source_documents": [ { "type": "annual_report", "title": "Annual Report 2020-21 (PDF, 12.2MB)", "url": "https://www.nhvr.gov.au/files/202110-1270-nhvr-annual-report-2020-21.pdf", "period": "2020-21", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2019-20 (PDF, 8.6MB)", "url": "https://www.nhvr.gov.au/files/202010-1175-nhvr-annual-report-2019-20.pdf", "period": "2019-20", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2018-19 (PDF, 11.5MB)", "url": "https://www.nhvr.gov.au/files/201911-1120-nhvr-2018-19-annual-report-web.pdf", "period": "2018-19", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2017-18 (PDF, 6.6MB)", "url": "https://www.nhvr.gov.au/files/201811-0926-nhvr-annual-report-2017-18.pdf", "period": "2017-18", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2016-17 (PDF, 7.6MB)", "url": "https://www.nhvr.gov.au/files/201710-0712-nhvr-annual-report-2016-17.pdf", "period": "2016-17", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2021-2024 (PDF, 1.1MB)", "url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "period": "2021", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2020-2023 (PDF, 761KB)", "url": "https://www.nhvr.gov.au/files/202006-1155-nhvr-corporate-plan-2020-2023.pdf", "period": "2020", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2019-2022 (PDF, 2.4MB)", "url": "https://www.nhvr.gov.au/files/201907-1085-nhvr-corporate-plan-2019-2022.pdf", "period": "2019", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2018-2021 (PDF, 5.1MB)", "url": "https://www.nhvr.gov.au/files/201806-0843-nhvr-corporate-plan-2018-2021.pdf", "period": "2018", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2017-2020 (PDF, 2.1MB)", "url": "https://www.nhvr.gov.au/files/201705-0533-nhvr-corporate-plan-17-20.pdf", "period": "2017", "confidence": "high" }, { "type": "pb", "title": "Performance Based Standards - Australia’s PBS fleet 2020 (PDF, 1.7MB)", "url": "https://www.nhvr.gov.au/files/202006-1047-nhvr-artsa-pbs-report-june-2020.pdf", "period": "2020", "confidence": "medium" }, { "type": "pb", "title": "Adding identical vehicles to a PBS Vehicle Approval (PDF, 240KB)", "url": "https://www.nhvr.gov.au/files/201903-1026-adding-identical-vehicles-to-a-pbs-vehicle-approval.pdf", "period": "2019", "confidence": "medium" }, { "type": "strategie", "title": "Heavy Vehicle Safety Strategy 2021-2025 (PDF, 1.2MB)", "url": "https://www.nhvr.gov.au/files/202111-1275-hv-safety-strategy-2021-25.pdf", "period": "2021", "confidence": "medium" }, { "type": "strategie", "title": "Heavy Vehicle Safety Strategy Action Plan 2021-2022 (PDF, 229KB)", "url": "https://www.nhvr.gov.au/files/202111-1276-hv-safety-strategy-action-plan-2021-25.pdf", "period": "2021-22", "confidence": "medium" }, { "type": "strategie", "title": "Strategic Directions 2021-2026 (PDF, 1.6MB)", "url": "https://www.nhvr.gov.au/files/202110-1274-strategic-directions-2021.pdf", "period": "2021", "confidence": "medium" }, { "type": "strategie", "title": "Strategic Directions 2016 (PDF, 3MB)", "url": "https://www.nhvr.gov.au/files/201605-0342-nhvr-strategic-directions-2016.pdf", "period": "2016", "confidence": "medium" } ], "purpose": { "text": "We provide leadership to, and work collaboratively with, industry and partner agencies to drive sustainable improvements to safety, productivity and efficiency outcomes across the Australian heavy vehicle road transport sector [CP p.12]", "source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "source_page": null, "source_deep_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf" }, "vision": { "text": "A safe, efficient and productive heavy vehicle industry serving the needs of Australia [CP p.12]", "source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "source_page": null, "source_deep_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf" }, "strategic_priorities": [ { "title": "Provide leadership and drive sustainable improvements to safety, productivity and efficiency outcomes across the Austral", "description": "Provide leadership and drive sustainable improvements to safety, productivity and efficiency outcomes across the Australian heavy vehicle road transport sector", "source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "source_page": null, "source_deep_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf" } ], "values": [ { "name": "People matter", "description": "", "source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "source_page": null }, { "name": "Customer first", "description": "", "source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "source_page": null }, { "name": "Strong partnerships", "description": "", "source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "source_page": null }, { "name": "We add value", "description": "", "source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "source_page": null } ], "outcomes": [ { "name": "Safety", "description": "As a modern, risk-based regulator, we use data-driven intelligence to identify and target the greatest safety risks relating to heavy vehicles. By using the right blend of information, education and enforcement, we aim to create positive change in the industry’s safety culture and the individual behaviour of all road users, to reduce the likelihood of crashes, fatalities and serious injuries involving heavy vehicles [AR p.25]", "activities": [ "Conducting heavy vehicle intercepts", "Developing algorithms to identify high-risk vehicles", "Implementing the Road Monitoring Tool fatigue data engine" ], "source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "source_page": 25, "source_deep_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf#page=25" }, { "name": "Productivity", "description": "Promote industry efficiency in the road transport of goods and heavy vehicle passengers by heavy vehicles.", "activities": [ "Conducting a review of road access permits workflow", "Adopting technology and data-sharing solutions", "Expanding education and training material available to road managers" ], "source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "source_page": null, "source_deep_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf" }, { "name": "Sustainability", "description": "Manage the impact of heavy vehicles on the environment, road infrastructure and public amenity.", "activities": [ "Promoting the adoption of safer, cleaner and more-efficient technologies", "Encouraging the uptake of Performance Based Standards (PBS) vehicles" ], "source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "source_page": null, "source_deep_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf" }, { "name": "Regulatory Capability", "description": "Encourage and promote regulatory capability through the delivery of services to customers.", "activities": [ "Ensuring a consistent and productive approach to regulatory capability", "Building an NHVR culture where employees work in a safe, supportive and inclusive working environment" ], "source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "source_page": null, "source_deep_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf" } ], "performance_measures": [ { "code": "CCE01", "measure": "Fatalities and injuries across the industry and its supply chain reduce through increased compliance with safety requirements", "target": "Reduce through increased compliance with safety requirements", "latest_result": "Target met", "status": "Achieved", "target_source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "target_source_page": null, "result_source_url": "https://www.nhvr.gov.au/files/202110-1270-nhvr-annual-report-2020-21.pdf", "result_source_page": null }, { "code": "NPM 2", "measure": "Network connections for heavy vehicles improve, and the administrative burden on operators and road managers reduces", "target": "Improve, and the administrative burden on operators and road managers reduces", "latest_result": "Improved", "status": "Substantially achieved", "target_source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "target_source_page": null, "result_source_url": "https://www.nhvr.gov.au/files/202110-1270-nhvr-annual-report-2020-21.pdf", "result_source_page": null }, { "code": "NPM 3", "measure": "The national heavy vehicle fleet is safer and more environmentally friendly", "target": "Safer and more environmentally friendly", "latest_result": "More environmentally friendly", "status": "Mostly achieved", "target_source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "target_source_page": null, "result_source_url": "https://www.nhvr.gov.au/files/202110-1270-nhvr-annual-report-2020-21.pdf", "result_source_page": null }, { "code": "NPM 4", "measure": "Customer engagement with the NHVR is productive, simple and efficient", "target": "Productive, simple and efficient", "latest_result": "Productive and efficient", "status": "Achieved", "target_source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "target_source_page": null, "result_source_url": "https://www.nhvr.gov.au/files/202110-1270-nhvr-annual-report-2020-21.pdf", "result_source_page": null }, { "code": "NPM 5", "measure": "NHVR employees work in a safe, supportive and inclusive working environment", "target": "Safe, supportive and inclusive working environment", "latest_result": "Safe and supportive working environment", "status": "Achieved", "target_source_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf", "target_source_page": null, "result_source_url": "https://www.nhvr.gov.au/files/202110-1270-nhvr-annual-report-2020-21.pdf", "result_source_page": null } ], "document_alignment_terms": { "must_support": [ "We provide leadership to, and work collaboratively with, industry and partner agencies to drive sustainable improvements to safety, productivity and efficiency outcomes across the ", "A safe, efficient and productive heavy vehicle industry serving the needs of Australia [CP p.12]", "Provide leadership and drive sustainable improvements to safety, productivity and efficiency outcomes across the Australian heavy vehicle road transport sector" ], "watch_terms": [ "Fatalities and injuries across the industry and its supply chain reduce through increased compliance with safety requirements", "Network connections for heavy vehicles improve, and the administrative burden on operators and road managers reduces", "The national heavy vehicle fleet is safer and more environmentally friendly", "Customer engagement with the NHVR is productive, simple and efficient", "NHVR employees work in a safe, supportive and inclusive working environment" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2020-21 [AR p.1]", "corporate_plan_period": "2021-24 [CP p.1]", "vision": "A safe, efficient and productive heavy vehicle industry serving the needs of Australia [CP p.12]", "vision_source_page": null, "purposes": "We provide leadership to, and work collaboratively with, industry and partner agencies to drive sustainable improvements to safety, productivity and efficiency outcomes across the Australian heavy vehicle road transport sector [CP p.12]", "purposes_source_page": null, "how_we_deliver": "Through leadership and influence, we administer a statutory national system that delivers consistent and streamlined regulatory services and administration to the Australian heavy vehicle road transport sector, fostering greater safety and productivity while minimising regulatory burden [CP p.12]", "how_we_deliver_source_page": null, "government_priorities": [ { "text": "Provide leadership and drive sustainable improvements to safety, productivity and efficiency outcomes across the Australian heavy vehicle road transport sector", "source_page": null } ], "outcomes": [ { "name": "Safety", "description": "As a modern, risk-based regulator, we use data-driven intelligence to identify and target the greatest safety risks relating to heavy vehicles. By using the right blend of information, education and enforcement, we aim to create positive change in the industry’s safety culture and the individual behaviour of all road users, to reduce the likelihood of crashes, fatalities and serious injuries involving heavy vehicles [AR p.25]", "key_activities": [ "Conducting heavy vehicle intercepts", "Developing algorithms to identify high-risk vehicles", "Implementing the Road Monitoring Tool fatigue data engine" ], "source_page": 25 }, { "name": "Productivity", "description": "Promote industry efficiency in the road transport of goods and heavy vehicle passengers by heavy vehicles.", "key_activities": [ "Conducting a review of road access permits workflow", "Adopting technology and data-sharing solutions", "Expanding education and training material available to road managers" ], "source_page": null }, { "name": "Sustainability", "description": "Manage the impact of heavy vehicles on the environment, road infrastructure and public amenity.", "key_activities": [ "Promoting the adoption of safer, cleaner and more-efficient technologies", "Encouraging the uptake of Performance Based Standards (PBS) vehicles" ], "source_page": null }, { "name": "Regulatory Capability", "description": "Encourage and promote regulatory capability through the delivery of services to customers.", "key_activities": [ "Ensuring a consistent and productive approach to regulatory capability", "Building an NHVR culture where employees work in a safe, supportive and inclusive working environment" ], "source_page": null } ], "values": [ "People matter", "Customer first", "Strong partnerships", "We add value" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Fatalities and injuries across the industry and its supply chain reduce through increased compliance with safety requirements", "target": "Reduce through increased compliance with safety requirements", "source_page": null }, { "code": "NPM 2", "measure": "Network connections for heavy vehicles improve, and the administrative burden on operators and road managers reduces", "target": "Improve, and the administrative burden on operators and road managers reduces", "source_page": null }, { "code": "NPM 3", "measure": "The national heavy vehicle fleet is safer and more environmentally friendly", "target": "Safer and more environmentally friendly", "source_page": null }, { "code": "NPM 4", "measure": "Customer engagement with the NHVR is productive, simple and efficient", "target": "Productive, simple and efficient", "source_page": null }, { "code": "NPM 5", "measure": "NHVR employees work in a safe, supportive and inclusive working environment", "target": "Safe, supportive and inclusive working environment", "source_page": null } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Fatalities and injuries across the industry and its supply chain reduce through increased compliance with safety requirements", "result": "Target met", "status": "Achieved", "source_page": null }, { "code": "NPM 2", "measure": "Network connections for heavy vehicles improve, and the administrative burden on operators and road managers reduces", "result": "Improved", "status": "Substantially achieved", "source_page": null }, { "code": "NPM 3", "measure": "The national heavy vehicle fleet is safer and more environmentally friendly", "result": "More environmentally friendly", "status": "Mostly achieved", "source_page": null }, { "code": "NPM 4", "measure": "Customer engagement with the NHVR is productive, simple and efficient", "result": "Productive and efficient", "status": "Achieved", "source_page": null }, { "code": "NPM 5", "measure": "NHVR employees work in a safe, supportive and inclusive working environment", "result": "Safe and supportive working environment", "status": "Achieved", "source_page": null } ], "_source_urls": { "annual_report_url": "https://www.nhvr.gov.au/files/202110-1270-nhvr-annual-report-2020-21.pdf", "corporate_plan_url": "https://www.nhvr.gov.au/files/202107-1243-nhvr-corporate-plan-2021-2024.pdf" } }, "ideas": [ { "entity_id": "B-001962", "entity_name": "National Heavy Vehicle Regulator", "folder_name": "National-Heavy-Vehicle-Regulator", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "The report must include the following matters:\nHVNL reporting requirements Reference Pages\nThe financial statements that have been audited by\ns.693(2)(a)(i) 48–63\nan auditor decided by the responsible Ministers\nA statement of actual performance measured\nagainst the National Performance Measures\ns.693(2)(a)(ii) 36–39\n(Standards and Indicators) outlined in the current\ncorporate plan\nA statement of exceptions where the National\nPerformance Measures (Standards and Indicators)\ns.693(2)(a)(iii) 36–39\nwere not achieved, including a statement of issues\nthat impacted on the achievement of the measures\nA statement of trend analysis relating to\nperformance measured against the National s.693(2)(a)(iv) 36–39\nPerformance Measures (Standards and Indicators)\nA statement of the outcome of consultation\n17–21, 24–25,\nstrategies and activities, including a summary of s.693(2)(a)(v)\n27–29, 31, 33", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2019-20.pdf (https://www.nhvr.gov.au/files/202010-1175-nhvr-annual-report-2019-20.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-001962", "entity_name": "National Heavy Vehicle Regulator", "folder_name": "National-Heavy-Vehicle-Regulator", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "The report must include the following matters:\nHVNL reporting requirements Reference Pages\nThe financial statements that have been audited by\ns.693(2)(a)(i) 48–63\nan auditor decided by the responsible Ministers\nA statement of actual performance measured\nagainst the National Performance Measures\ns.693(2)(a)(ii) 36–39\n(Standards and Indicators) outlined in the current\ncorporate plan\nA statement of exceptions where the National\nPerformance Measures (Standards and Indicators)\ns.693(2)(a)(iii) 36–39\nwere not achieved, including a statement of issues\nthat impacted on the achievement of the measures\nA statement of trend analysis relating to\nperformance measured against the National s.693(2)(a)(iv) 36–39\nPerformance Measures (Standards and Indicators)\nA statement of the outcome of consultation\n17–21, 24–25,\nstrategies and activities, including a summary of s.693(2)(a)(v)\n27–29, 31, 33", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2019-20.pdf (https://www.nhvr.gov.au/files/202010-1175-nhvr-annual-report-2019-20.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-001962", "entity_name": "National Heavy Vehicle Regulator", "folder_name": "National-Heavy-Vehicle-Regulator", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 15]\n14\n0202–7102\nnalP\netaroproC\nProposed 2017–2020 budget\nFY17–18 FY18–19 FY19–20\n($000) ($000) ($000)\nRevenue\nRegulatory Income 148,000 148,000 148,000\nAccreditation fees for service (NHVAS) 2,015 2,400 2,400\nAccess fees for service 675 675 675\nTotal 150,690 151,075 151,075\nLess:\nExpenditure\nService agreement payments2 86,095 86,095 86,095\nIntelligence Access Program recoverable from jurisdictions3 (1,243) (1,243) (1,243)\nSouth Australia direct regulatory services 8,130 8,130 8,130\nNational service partnership Agreement 10,075 10,075 10,075\nLoan repayments to participating states and territories 1,787 1,871 2,340\nProject expenditure 10,496 10,496 10,496\nOperating costs of the NHVR 34,107 34,408 33,939\nIntelligent Access Program payment to TCA on behalf of 1,243 1,243 1,243\njurisdictions\nTotal 150,690 151,075 151,075\nNet Surplus 0 0 0", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "corporate-plans/2017.pdf (https://www.nhvr.gov.au/files/201705-0533-nhvr-corporate-plan-17-20.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-001962", "entity_name": "National Heavy Vehicle Regulator", "folder_name": "National-Heavy-Vehicle-Regulator", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 15]\n14\n0202–7102\nnalP\netaroproC\nProposed 2017–2020 budget\nFY17–18 FY18–19 FY19–20\n($000) ($000) ($000)\nRevenue\nRegulatory Income 148,000 148,000 148,000\nAccreditation fees for service (NHVAS) 2,015 2,400 2,400\nAccess fees for service 675 675 675\nTotal 150,690 151,075 151,075\nLess:\nExpenditure\nService agreement payments2 86,095 86,095 86,095\nIntelligence Access Program recoverable from jurisdictions3 (1,243) (1,243) (1,243)\nSouth Australia direct regulatory services 8,130 8,130 8,130\nNational service partnership Agreement 10,075 10,075 10,075\nLoan repayments to participating states and territories 1,787 1,871 2,340\nProject expenditure 10,496 10,496 10,496\nOperating costs of the NHVR 34,107 34,408 33,939\nIntelligent Access Program payment to TCA on behalf of 1,243 1,243 1,243\njurisdictions\nTotal 150,690 151,075 151,075\nNet Surplus 0 0 0", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "corporate-plans/2017.pdf (https://www.nhvr.gov.au/files/201705-0533-nhvr-corporate-plan-17-20.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-001962", "entity_name": "National Heavy Vehicle Regulator", "folder_name": "National-Heavy-Vehicle-Regulator", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "[Page 17]\n16\n0202–7102\nnalP\netaroproC\nHeavy Vehicle National Law Act 2012 (Qld)\nExtract from Chapter 12, Part 12.3, Division 2, s695, Corporate Plans\n(1) The Regulator must, on an annual basis, prepare (d) Identify the challenges and risks that the\nand give to responsible Ministers for approval by Regulator reasonably believes may have a\nthe Ministers a corporate plan for each three year significant impact, during the 3 year period,\nperiod on –\n(2) The corporate plan must – (i) The Regulator’s ability to implement the\n(a) Outline the Regulator’s objectives for the three Regulator’s objectives; and\nyear period; and (ii) The achievement of the objective of this\n(b) State how the Regulator’s objectives will be Law; and\nimplemented during the three year period; and (iii) The exercise of the Regulator’s functions;\n(c) Contain a statement outlining the National and", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "corporate-plans/2017.pdf (https://www.nhvr.gov.au/files/201705-0533-nhvr-corporate-plan-17-20.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-001962", "entity_name": "National Heavy Vehicle Regulator", "folder_name": "National-Heavy-Vehicle-Regulator", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "[Page 17]\n16\n0202–7102\nnalP\netaroproC\nHeavy Vehicle National Law Act 2012 (Qld)\nExtract from Chapter 12, Part 12.3, Division 2, s695, Corporate Plans\n(1) The Regulator must, on an annual basis, prepare (d) Identify the challenges and risks that the\nand give to responsible Ministers for approval by Regulator reasonably believes may have a\nthe Ministers a corporate plan for each three year significant impact, during the 3 year period,\nperiod on –\n(2) The corporate plan must – (i) The Regulator’s ability to implement the\n(a) Outline the Regulator’s objectives for the three Regulator’s objectives; and\nyear period; and (ii) The achievement of the objective of this\n(b) State how the Regulator’s objectives will be Law; and\nimplemented during the three year period; and (iii) The exercise of the Regulator’s functions;\n(c) Contain a statement outlining the National and", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "corporate-plans/2017.pdf (https://www.nhvr.gov.au/files/201705-0533-nhvr-corporate-plan-17-20.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-001962", "entity_name": "National Heavy Vehicle Regulator", "folder_name": "National-Heavy-Vehicle-Regulator", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "[Page 48]\n47\n7102–6102\ntropeR\nlaunnA\nRisk management A total of 36 findings and 40 Code of conduct\nrecommendations were handed down for\nThe identification, analysis, treatment, management action from three of the four Everyone working for us must comply with\nmonitoring and review of risk are audit reports received by the Regulator our Code of Conduct.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2016-17.pdf (https://www.nhvr.gov.au/files/201710-0712-nhvr-annual-report-2016-17.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-001962", "entity_name": "National Heavy Vehicle Regulator", "folder_name": "National-Heavy-Vehicle-Regulator", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "[Page 48]\n47\n7102–6102\ntropeR\nlaunnA\nRisk management A total of 36 findings and 40 Code of conduct\nrecommendations were handed down for\nThe identification, analysis, treatment, management action from three of the four Everyone working for us must comply with\nmonitoring and review of risk are audit reports received by the Regulator our Code of Conduct.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2016-17.pdf (https://www.nhvr.gov.au/files/201710-0712-nhvr-annual-report-2016-17.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-001962", "entity_name": "National Heavy Vehicle Regulator", "folder_name": "National-Heavy-Vehicle-Regulator", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[Page 22]\nKey result area: Sustainability\n8102–7102\ntropeR\nlaunnA\nRVHN\nKey result area: Sustainability\nObjectives Strategies\n3.1 The use of higher-productivity 3.1.1 Improve the level of access for higher-productivity vehicles\nvehicles is increased in order to\nminimise the impact of heavy\nvehicles on the environment\n3.2 Heavy vehicle access to the 3.2.1 Work with road managers to preserve their assets in accordance with their lifespan, while seeking\nnational network is sustainable higher productivity\nand optimises network\n3.2.2 Ensure key stakeholders and partners are well informed of their roles in delivering sustainable\nperformance\naccess to network infrastructure\n3.2.3 Seek to influence national heavy-vehicle-related infrastructure priorities to address critical\nbottlenecks and optimise network productivity\n3.3 The heavy vehicle industry 3.3.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2017-18.pdf (https://www.nhvr.gov.au/files/201811-0926-nhvr-annual-report-2017-18.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "B-001962", "entity_name": "National Heavy Vehicle Regulator", "folder_name": "National-Heavy-Vehicle-Regulator", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[Page 22]\nKey result area: Sustainability\n8102–7102\ntropeR\nlaunnA\nRVHN\nKey result area: Sustainability\nObjectives Strategies\n3.1 The use of higher-productivity 3.1.1 Improve the level of access for higher-productivity vehicles\nvehicles is increased in order to\nminimise the impact of heavy\nvehicles on the environment\n3.2 Heavy vehicle access to the 3.2.1 Work with road managers to preserve their assets in accordance with their lifespan, while seeking\nnational network is sustainable higher productivity\nand optimises network\n3.2.2 Ensure key stakeholders and partners are well informed of their roles in delivering sustainable\nperformance\naccess to network infrastructure\n3.2.3 Seek to influence national heavy-vehicle-related infrastructure priorities to address critical\nbottlenecks and optimise network productivity\n3.3 The heavy vehicle industry 3.3.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2017-18.pdf (https://www.nhvr.gov.au/files/201811-0926-nhvr-annual-report-2017-18.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "B-001962", "entity_name": "National Heavy Vehicle Regulator", "folder_name": "National-Heavy-Vehicle-Regulator", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Strong stakeholder • Communications Stakeholders are • 80% industry respondents to\nand partner management work program able to meaningfully customer survey report above\nrelationships facilitate • Industry stakeholder contribute to regulatory average satisfaction.\nachievement of management work program outcomes through • Feedback mechanisms are 100%\nimproved regulatory • Industry training program open consultation operational.\noutcomes. • Intergovernmental (transport, and communication • 100% of formal actions arising\nroad authorities and policing channels. from stakeholder forums are\nagencies) stakeholder implemented.\nmanagement work program\nThe NHVR is open and • Advice and guidance is widely\nresponsive to requests available to stakeholders, with\nand feedback on its feedback mechanisms in place\nregulatory activities, to support and inform continuous\napproaches and improvement.\nservices.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "corporate-plans/2018.pdf (https://www.nhvr.gov.au/files/201806-0843-nhvr-corporate-plan-2018-2021.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-001962", "entity_name": "National Heavy Vehicle Regulator", "folder_name": "National-Heavy-Vehicle-Regulator", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Strong stakeholder • Communications Stakeholders are • 80% industry respondents to\nand partner management work program able to meaningfully customer survey report above\nrelationships facilitate • Industry stakeholder contribute to regulatory average satisfaction.\nachievement of management work program outcomes through • Feedback mechanisms are 100%\nimproved regulatory • Industry training program open consultation operational.\noutcomes. • Intergovernmental (transport, and communication • 100% of formal actions arising\nroad authorities and policing channels. from stakeholder forums are\nagencies) stakeholder implemented.\nmanagement work program\nThe NHVR is open and • Advice and guidance is widely\nresponsive to requests available to stakeholders, with\nand feedback on its feedback mechanisms in place\nregulatory activities, to support and inform continuous\napproaches and improvement.\nservices.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "corporate-plans/2018.pdf (https://www.nhvr.gov.au/files/201806-0843-nhvr-corporate-plan-2018-2021.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2020-21", "url": "https://www.nhvr.gov.au/files/202110-1270-nhvr-annual-report-2020-21.pdf", "file": "annual-reports/2020-21.pdf", "bytes": 12753756, "link_text": "Annual Report 2020-21 (PDF, 12.2MB)" }, { "category": "annual-reports", "year": "2019-20", "url": "https://www.nhvr.gov.au/files/202010-1175-nhvr-annual-report-2019-20.pdf", "file": "annual-reports/2019-20.pdf", "bytes": 8966100, "link_text": "Annual Report 2019-20 (PDF, 8.6MB)" }, { "category": "annual-reports", "year": 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