{
  "entity_id": "O-000899",
  "folder": "National-Capital-Authority",
  "name": "National Capital Authority",
  "type": "Non-corporate Commonwealth Entity",
  "jurisdiction": "Commonwealth",
  "portfolio": "Infrastructure, Transport, Regional Development, \r\nCommunications, Sport and the Arts",
  "website": "http://www.nca.gov.au",
  "data_status": "rich",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": false,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": true,
    "has_global_initiatives_text": true,
    "has_global_initiatives_structured": true,
    "n_global_initiatives": 9,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 8,
    "n_legislation": 3,
    "n_artifacts": 16,
    "n_kpi_targets": 5,
    "n_kpi_results": 5,
    "n_outcomes": 1,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "published",
    "confidence": "high",
    "summary": "To shape Canberra as a capital that all Australians can be proud of by ensuring it is well planned, managed and promoted, consistent with its enduring national significance. [CP p.1]",
    "official_site_url": "http://www.nca.gov.au",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "National Capital Authority Annual Report 2024-25",
        "url": "https://www.nca.gov.au/sites/default/files/2025-11/National%20Capital%20Authority%202024-25%20Annual%20Report.pdf",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "NCA Annual Report - 2023-24",
        "url": "https://www.nca.gov.au/sites/default/files/2024-10/nca_annual_report_-_2023-24_-_final_for_web.pdf",
        "period": "2023-24",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "2022-23 Annual Report - Accessible",
        "url": "https://www.nca.gov.au/sites/default/files/2023-10/national_capital_authority_2022-23_annual_report_-_accessible_version_0.pdf",
        "period": "2022-23",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "National Capital Authority Annual Report 2021 - 2022",
        "url": "https://www.nca.gov.au/sites/default/files/2022-11/national_capital_authority_annual_report_2021-22_-_final.pdf",
        "period": "2021-22",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "NCA Annual Report 2020-2021",
        "url": "https://www.nca.gov.au/sites/default/files/2021-12/NCA%20Annual%20Report%202020-2021_online.pdf",
        "period": "2020-21",
        "confidence": "high"
      },
      {
        "type": "strategie",
        "title": "National Capital Authority Heritage Strategy 2023-2026",
        "url": "http://www.nca.gov.au/sites/default/files/2023-07/nca_heritage_strategy.pdf",
        "period": "2023",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Commonwealth Child Safe Framework – Annual Statement of Compliance 2025",
        "url": "http://www.nca.gov.au/sites/default/files/2025-10/child_safety_statement_-_october_2025.pdf",
        "period": "2025",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Reconciliation Place Information",
        "url": "http://www.nca.gov.au/sites/default/files/2022-03/Reconciliation%20Place_Information_0.pdf",
        "period": "2022",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Reconciliation Place Map",
        "url": "http://www.nca.gov.au/sites/default/files/2022-03/Reconciliation%20Place_Map_0.pdf",
        "period": "2022",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Reconciliation Place Activity Kit",
        "url": "http://www.nca.gov.au/sites/default/files/2022-03/Reconciliation%20Place_Activity%20Kit.pdf",
        "period": "2022",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "City and Gateway Urban Design Framework.PDF",
        "url": "http://www.nca.gov.au/sites/default/files/City%20and%20Gateway%20Urban%20Design%20Framework.PDF",
        "period": null,
        "confidence": "medium"
      }
    ],
    "purpose": {
      "text": "To shape Canberra as a capital that all Australians can be proud of by ensuring it is well planned, managed and promoted, consistent with its enduring national significance. [CP p.1]",
      "source_url": "",
      "source_page": 1,
      "source_deep_url": ""
    },
    "vision": null,
    "strategic_priorities": [
      {
        "title": "Canberra is planned and developed in accordance with its special role as Australia’s National Capital, including through",
        "description": "Canberra is planned and developed in accordance with its special role as Australia’s National Capital, including through effective stakeholder and community engagement",
        "source_url": "",
        "source_page": 1,
        "source_deep_url": ""
      },
      {
        "title": "Infrastructure and natural assets under the NCA’s stewardship are maintained and enhanced to continue to fulfil their de",
        "description": "Infrastructure and natural assets under the NCA’s stewardship are maintained and enhanced to continue to fulfil their design, purpose and function",
        "source_url": "",
        "source_page": 1,
        "source_deep_url": ""
      },
      {
        "title": "Canberra attracts citizens and visitors to celebrate and engage with the story of the National Capital",
        "description": "Canberra attracts citizens and visitors to celebrate and engage with the story of the National Capital",
        "source_url": "",
        "source_page": 1,
        "source_deep_url": ""
      }
    ],
    "values": [
      {
        "name": "Australian Public Service Values",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Employment Principles",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Code of Conduct",
        "description": "",
        "source_url": "",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: To shape Canberra as a capital that all Australians can be proud of by ensuring it is well planned, managed and promoted, consistent with its enduring national significance",
        "description": "The NCA’s corporate plan for 2024–25 to 2027–28 states the NCA’s mission as: To shape Canberra as a capital that all Australians can be proud of by ensuring it is well planned, managed and promoted, consistent with its enduring national significance.",
        "activities": [
          "continue to develop and implement a comprehensive planning framework for the Australian Capital Territory",
          "keep the National Capital Plan (the Plan) under constant review and, when required, propose, draft, and consult on amendments to the Plan",
          "assess and manage applications to undertake works in Designated Areas to ensure that they are in accordance with the Plan",
          "provide, with Ministerial approval, consultancy services either within Australia or overseas",
          "maintain, manage and promote the use of NCA land and other assets",
          "develop and manage the NCA’s visitor services and attractions",
          "foster an awareness of Canberra’s role as Australia’s National Capital"
        ],
        "source_url": "",
        "source_page": 12,
        "source_deep_url": ""
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "Visitor satisfaction rating",
        "target": "At least 90% across NCA-managed attractions",
        "latest_result": "95% (1,484 out of 1,564) of responses from surveyed visitors to NCA-managed attractions reported a satisfaction rating of ‘excellent’",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 18,
        "result_source_url": "https://www.nca.gov.au/sites/default/files/2025-11/National%20Capital%20Authority%202024-25%20Annual%20Report.pdf",
        "result_source_page": 18
      },
      {
        "code": "CCE02",
        "measure": "Annual visitation to NCA-managed sites",
        "target": "2.5% on previous year",
        "latest_result": "An estimated 1,344,719 people visited NCA managed sites throughout 2024–25, equating to a 6.3% increase on 2023–24 visitation (1,264,535).",
        "status": "Substantially achieved",
        "target_source_url": "",
        "target_source_page": 18,
        "result_source_url": "https://www.nca.gov.au/sites/default/files/2025-11/National%20Capital%20Authority%202024-25%20Annual%20Report.pdf",
        "result_source_page": 18
      },
      {
        "code": "CCE03",
        "measure": "Percentage of surveyed stakeholders giving a satisfactory rating on the NCA’s communication and engagement efforts",
        "target": "80%",
        "latest_result": "In 2024–25, 58% of surveyed stakeholders rated the NCA’s communication and engagement efforts as satisfactory.",
        "status": "Not achieved",
        "target_source_url": "",
        "target_source_page": 18,
        "result_source_url": "https://www.nca.gov.au/sites/default/files/2025-11/National%20Capital%20Authority%202024-25%20Annual%20Report.pdf",
        "result_source_page": 18
      },
      {
        "code": "CCE04",
        "measure": "Increased numbers accessing education programs and content",
        "target": "2.5% on previous year",
        "latest_result": "A total of 848,708 people accessed the NCA’s education programs and content in 2024–25, equating to a 0.9% increase on the 2023–24 number (841,053).",
        "status": "Not achieved",
        "target_source_url": "",
        "target_source_page": 18,
        "result_source_url": "https://www.nca.gov.au/sites/default/files/2025-11/National%20Capital%20Authority%202024-25%20Annual%20Report.pdf",
        "result_source_page": 18
      },
      {
        "code": "CCE05",
        "measure": "Percentage of participants reporting a high level of satisfaction with education programs delivered by the NCA",
        "target": "90%",
        "latest_result": "The NCA received survey responses from all 723 school groups that attended education programs delivered by the NCA, with 99% of respondents reporting a high level of satisfaction.",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 18,
        "result_source_url": "https://www.nca.gov.au/sites/default/files/2025-11/National%20Capital%20Authority%202024-25%20Annual%20Report.pdf",
        "result_source_page": 18
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "To shape Canberra as a capital that all Australians can be proud of by ensuring it is well planned, managed and promoted, consistent with its enduring national significance. [CP p.",
        "Canberra is planned and developed in accordance with its special role as Australia’s National Capital, including through effective stakeholder and community engagement",
        "Infrastructure and natural assets under the NCA’s stewardship are maintained and enhanced to continue to fulfil their design, purpose and function",
        "Canberra attracts citizens and visitors to celebrate and engage with the story of the National Capital"
      ],
      "watch_terms": [
        "Visitor satisfaction rating",
        "Annual visitation to NCA-managed sites",
        "Percentage of surveyed stakeholders giving a satisfactory rating on the NCA’s communication and engagement efforts",
        "Increased numbers accessing education programs and content",
        "Percentage of participants reporting a high level of satisfaction with education programs delivered by the NCA"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": ""
  },
  "global_initiatives": {
    "focus_areas": [
      "Comprehensive planning framework",
      "Infrastructure maintenance",
      "Heritage management",
      "Stakeholder engagement"
    ],
    "initiatives": [
      {
        "name": "Urban Planning for Sustainable Cities",
        "focus_area": "Comprehensive planning framework",
        "jurisdiction": "Singapore",
        "run_by": "Urban Redevelopment Authority (URA)",
        "year": "1975",
        "status": "Active",
        "what_it_does": "The Urban Redevelopment Authority (URA) implements a strategic framework for urban planning that focuses on sustainable development, integrating land use, transport, and environmental considerations.",
        "why_relevant": "",
        "find_more_title": "Urban Redevelopment Authority",
        "find_more_url": "https://www.google.com/search?q=Urban+Redevelopment+Authority+Singapore"
      },
      {
        "name": "Smart Cities Initiative",
        "focus_area": "Comprehensive planning framework",
        "jurisdiction": "European Union",
        "run_by": "European Commission",
        "year": "2014",
        "status": "Active",
        "what_it_does": "The Smart Cities Initiative aims to foster innovation and sustainable growth in urban areas through digital transformation and smart technologies.",
        "why_relevant": "",
        "find_more_title": "Smart Cities Initiative",
        "find_more_url": "https://www.google.com/search?q=Smart+Cities+Initiative+European+Union"
      },
      {
        "name": "Planning and Development Framework",
        "focus_area": "Comprehensive planning framework",
        "jurisdiction": "United States",
        "run_by": "Federal Transit Administration (FTA)",
        "year": "1966",
        "status": "Active",
        "what_it_does": "The FTA provides frameworks for urban and regional planning, focusing on sustainable development, public transport, and infrastructure investment.",
        "why_relevant": "",
        "find_more_title": "Federal Transit Administration",
        "find_more_url": "https://www.google.com/search?q=Federal+Transit+Administration+Planning+Framework"
      },
      {
        "name": "National Infrastructure Plan",
        "focus_area": "Infrastructure maintenance",
        "jurisdiction": "United Kingdom",
        "run_by": "Department for Transport",
        "year": "2011",
        "status": "Active",
        "what_it_does": "The National Infrastructure Plan outlines the UK’s long-term infrastructure needs, focusing on transport, energy, and digital infrastructure.",
        "why_relevant": "",
        "find_more_title": "National Infrastructure Plan",
        "find_more_url": "https://www.google.com/search?q=National+Infrastructure+Plan+UK"
      },
      {
        "name": "Infrastructure Australia",
        "focus_area": "Infrastructure maintenance",
        "jurisdiction": "Australia",
        "run_by": "Infrastructure Australia",
        "year": "2008",
        "status": "Active",
        "what_it_does": "Infrastructure Australia provides independent advice on national infrastructure priorities, focusing on long-term planning and investment.",
        "why_relevant": "",
        "find_more_title": "Infrastructure Australia",
        "find_more_url": "https://www.google.com/search?q=Infrastructure+Australia"
      },
      {
        "name": "National Trust of Australia",
        "focus_area": "Heritage management",
        "jurisdiction": "Australia",
        "run_by": "National Trust of Australia",
        "year": "1965",
        "status": "Active",
        "what_it_does": "The National Trust of Australia works to protect and promote Australia’s cultural heritage, focusing on historic places, gardens, and collections.",
        "why_relevant": "",
        "find_more_title": "National Trust of Australia",
        "find_more_url": "https://www.google.com/search?q=National+Trust+of+Australia"
      },
      {
        "name": "Heritage Canada",
        "focus_area": "Heritage management",
        "jurisdiction": "Canada",
        "run_by": "Historic Sites and Monuments Board of Canada",
        "year": "1991",
        "status": "Active",
        "what_it_does": "The Historic Sites and Monuments Board of Canada identifies and designates national historic sites, promoting awareness and preservation of Canada’s heritage.",
        "why_relevant": "",
        "find_more_title": "Historic Sites and Monuments Board of Canada",
        "find_more_url": "https://www.google.com/search?q=Historic+Sites+and+Monuments+Board+of+Canada"
      },
      {
        "name": "Stakeholder Engagement Framework",
        "focus_area": "Stakeholder engagement",
        "jurisdiction": "New Zealand",
        "run_by": "Office of the Auditor-General",
        "year": "2017",
        "status": "Active",
        "what_it_does": "The Office of the Auditor-General’s stakeholder engagement framework provides guidelines for effective stakeholder engagement in public sector projects.",
        "why_relevant": "",
        "find_more_title": "Office of the Auditor-General",
        "find_more_url": "https://www.google.com/search?q=Office+of+the+Auditor-General+Stakeholder+Engagement+Framework"
      },
      {
        "name": "Community Engagement Program",
        "focus_area": "Stakeholder engagement",
        "jurisdiction": "United States",
        "run_by": "National Park Service",
        "year": "1916",
        "status": "Active",
        "what_it_does": "The National Park Service’s community engagement program focuses on involving local communities in the planning and management of national parks and public lands.",
        "why_relevant": "",
        "find_more_title": "National Park Service",
        "find_more_url": "https://www.google.com/search?q=National+Park+Service+Community+Engagement+Program"
      }
    ],
    "count": 9
  },
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2024-25 to 2027-28",
    "vision": null,
    "vision_source_page": null,
    "purposes": "To shape Canberra as a capital that all Australians can be proud of by ensuring it is well planned, managed and promoted, consistent with its enduring national significance. [CP p.1]",
    "purposes_source_page": 1,
    "how_we_deliver": null,
    "how_we_deliver_source_page": null,
    "government_priorities": [
      {
        "text": "Canberra is planned and developed in accordance with its special role as Australia’s National Capital, including through effective stakeholder and community engagement",
        "source_page": 1
      },
      {
        "text": "Infrastructure and natural assets under the NCA’s stewardship are maintained and enhanced to continue to fulfil their design, purpose and function",
        "source_page": 1
      },
      {
        "text": "Canberra attracts citizens and visitors to celebrate and engage with the story of the National Capital",
        "source_page": 1
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: To shape Canberra as a capital that all Australians can be proud of by ensuring it is well planned, managed and promoted, consistent with its enduring national significance",
        "description": "The NCA’s corporate plan for 2024–25 to 2027–28 states the NCA’s mission as: To shape Canberra as a capital that all Australians can be proud of by ensuring it is well planned, managed and promoted, consistent with its enduring national significance.",
        "key_activities": [
          "continue to develop and implement a comprehensive planning framework for the Australian Capital Territory",
          "keep the National Capital Plan (the Plan) under constant review and, when required, propose, draft, and consult on amendments to the Plan",
          "assess and manage applications to undertake works in Designated Areas to ensure that they are in accordance with the Plan",
          "provide, with Ministerial approval, consultancy services either within Australia or overseas",
          "maintain, manage and promote the use of NCA land and other assets",
          "develop and manage the NCA’s visitor services and attractions",
          "foster an awareness of Canberra’s role as Australia’s National Capital"
        ],
        "source_page": 12
      }
    ],
    "values": [
      "Australian Public Service Values",
      "Employment Principles",
      "Code of Conduct"
    ],
    "values_framework_name": "APS Values",
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "Visitor satisfaction rating",
        "target": "At least 90% across NCA-managed attractions",
        "source_page": 18
      },
      {
        "code": "CCE02",
        "measure": "Annual visitation to NCA-managed sites",
        "target": "2.5% on previous year",
        "source_page": 18
      },
      {
        "code": "CCE03",
        "measure": "Percentage of surveyed stakeholders giving a satisfactory rating on the NCA’s communication and engagement efforts",
        "target": "80%",
        "source_page": 18
      },
      {
        "code": "CCE04",
        "measure": "Increased numbers accessing education programs and content",
        "target": "2.5% on previous year",
        "source_page": 18
      },
      {
        "code": "CCE05",
        "measure": "Percentage of participants reporting a high level of satisfaction with education programs delivered by the NCA",
        "target": "90%",
        "source_page": 18
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "Visitor satisfaction rating",
        "result": "95% (1,484 out of 1,564) of responses from surveyed visitors to NCA-managed attractions reported a satisfaction rating of ‘excellent’",
        "status": "Achieved",
        "source_page": 18
      },
      {
        "code": "CCE02",
        "measure": "Annual visitation to NCA-managed sites",
        "result": "An estimated 1,344,719 people visited NCA managed sites throughout 2024–25, equating to a 6.3% increase on 2023–24 visitation (1,264,535).",
        "status": "Substantially achieved",
        "source_page": 18
      },
      {
        "code": "CCE03",
        "measure": "Percentage of surveyed stakeholders giving a satisfactory rating on the NCA’s communication and engagement efforts",
        "result": "In 2024–25, 58% of surveyed stakeholders rated the NCA’s communication and engagement efforts as satisfactory.",
        "status": "Not achieved",
        "source_page": 18
      },
      {
        "code": "CCE04",
        "measure": "Increased numbers accessing education programs and content",
        "result": "A total of 848,708 people accessed the NCA’s education programs and content in 2024–25, equating to a 0.9% increase on the 2023–24 number (841,053).",
        "status": "Not achieved",
        "source_page": 18
      },
      {
        "code": "CCE05",
        "measure": "Percentage of participants reporting a high level of satisfaction with education programs delivered by the NCA",
        "result": "The NCA received survey responses from all 723 school groups that attended education programs delivered by the NCA, with 99% of respondents reporting a high level of satisfaction.",
        "status": "Achieved",
        "source_page": 18
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://www.nca.gov.au/sites/default/files/2025-11/National%20Capital%20Authority%202024-25%20Annual%20Report.pdf",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "id": "improve-works-approval-processing",
      "category": "Case Processing",
      "title": "Faster Works Approval Processing",
      "scale": "Small",
      "impact": "Medium",
      "effort": "Medium",
      "proof": "Evidence-backed",
      "beneficiaries": "Developers, citizens",
      "description": "Streamline the works approval process to meet the 15-day target consistently.",
      "evidence_quote": "‘78.49% were processed within 15 business days’ (EN02, Annual Report 2024-25, p. 15).",
      "source": "annual-reports/2024-25.pdf",
      "implementation_steps": [
        "Audit current works approval workflows",
        "Identify and eliminate bottlenecks",
        "Implement a digital approval system"
      ],
      "risks_to_manage": [
        "Resistance to change from staff",
        "Initial system integration issues"
      ]
    },
    {
      "id": "enhance-stakeholder-engagement",
      "category": "Citizen Participation",
      "title": "Enhanced Stakeholder Engagement",
      "scale": "Medium",
      "impact": "High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Stakeholders, community",
      "description": "Increase consistency in stakeholder engagement and communication.",
      "evidence_quote": "‘64.28% reported consistency of application of the NCA’s regulatory framework’ (EN01, Annual Report 2024-25, p. 14).",
      "source": "annual-reports/2024-25.pdf",
      "implementation_steps": [
        "Develop a stakeholder engagement framework",
        "Train staff on new engagement protocols",
        "Monitor and report on engagement metrics"
      ],
      "risks_to_manage": [
        "Resource allocation for training",
        "Varied stakeholder response"
      ]
    },
    {
      "id": "adopt-green-building-standards",
      "category": "Regulation & Policy",
      "title": "Adopt Green Building Standards",
      "scale": "Large",
      "impact": "Very High",
      "effort": "High",
      "proof": "Speculative",
      "beneficiaries": "Environment, future generations",
      "description": "Implement international green building standards to all new developments.",
      "evidence_quote": "‘No evidence-based quote available’",
      "source": "annual-reports/2024-25.pdf",
      "implementation_steps": [
        "Research and adopt international green building standards",
        "Revise regulatory framework to include new standards",
        "Train staff and engage with developers"
      ],
      "risks_to_manage": [
        "Cost of compliance",
        "Potential pushback from developers"
      ]
    },
    {
      "id": "improve-tree-canopy-management",
      "category": "Regulation & Policy",
      "title": "Improve Tree Canopy Management",
      "scale": "Medium",
      "impact": "High",
      "effort": "Medium",
      "proof": "Evidence-backed",
      "beneficiaries": "Environment, citizens",
      "description": "Optimize tree planting and removal to maintain and enhance tree canopy cover.",
      "evidence_quote": "‘An additional 774 trees on the estate, an estimated 1.39% increase in the tree canopy cover’ (EN03, Annual Report 2024-25, p. 15).",
      "source": "annual-reports/2024-25.pdf",
      "implementation_steps": [
        "Conduct a comprehensive tree canopy audit",
        "Develop a strategic tree management plan",
        "Implement and monitor the plan"
      ],
      "risks_to_manage": [
        "Weather-related risks",
        "Budget constraints"
      ]
    },
    {
      "id": "implement-performance-dashboard",
      "category": "Data & Performance",
      "title": "Performance Dashboard Implementation",
      "scale": "Small",
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