{ "entity_id": "O-000809", "folder": "NBN-Co-Limited", "name": "NBN Co Limited", "type": "Commonwealth Company", "jurisdiction": "Commonwealth", "portfolio": "Infrastructure, Transport, Regional Development, \r\nCommunications, Sport and the Arts", "website": "http://www.nbnco.com.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": true, "has_global_initiatives_text": true, "has_global_initiatives_structured": true, "n_global_initiatives": 19, "has_ideas": true, "has_artifacts": true, "n_ideas": 8, "n_legislation": 7, "n_artifacts": 11, "n_kpi_targets": 1, "n_kpi_results": 1, "n_outcomes": 6, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To elevate Australia by connecting people and powering progress [CP 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"what_it_does": "The Gigabit City initiative aims to accelerate the deployment of gigabit-capable broadband infrastructure in urban areas, fostering economic growth and innovation.", "why_relevant": "", "find_more_title": "Gigabit City", "find_more_url": "https://www.google.com/search?q=Gigabit+City+UK" }, { "name": "Next Generation Internet", "focus_area": "Support the nation’s increasing data demands", "jurisdiction": "European Union", "run_by": "European Commission", "year": "2020", "status": "Active", "what_it_does": "The Next Generation Internet initiative focuses on deploying high-speed broadband networks across Europe, promoting digital inclusion and economic growth.", "why_relevant": "", "find_more_title": "Next Generation Internet", "find_more_url": "https://www.google.com/search?q=Next+Generation+Internet+EU" }, { "name": "Digital Inclusion Program", "focus_area": "Enabling greater flexibility to work-from-home", "jurisdiction": "Canada", "run_by": "Innovation, Science and Economic Development Canada (ISED)", "year": "2018", "status": "Active", "what_it_does": "Canada’s Digital Inclusion Program aims to bridge the digital divide by providing affordable broadband access to underserved communities, supporting remote work and education.", "why_relevant": "", "find_more_title": "Digital Inclusion Program Canada", "find_more_url": "https://www.google.com/search?q=Digital+Inclusion+Program+Canada" }, { "name": "Digital Skills for All", "focus_area": "Enabling greater flexibility to work-from-home", "jurisdiction": "Singapore", "run_by": "SkillsFuture Singapore", "year": "2015", "status": "Active", "what_it_does": "SkillsFuture Singapore’s Digital Skills for All initiative aims to equip Singaporeans with the necessary digital skills to thrive in a digital economy, supporting remote work and digital transformation.", "why_relevant": "", "find_more_title": "Digital Skills for All Singapore", "find_more_url": "https://www.google.com/search?q=Digital+Skills+for+All+Singapore" }, { "name": "National Telehealth Service", "focus_area": "Facilitating better health outcomes through telehealth services", "jurisdiction": "United Kingdom", "run_by": "National Health Service (NHS)", "year": "2018", "status": "Active", "what_it_does": "The NHS in the UK has implemented a national telehealth service to provide remote healthcare services, improving access and outcomes for patients.", "why_relevant": "", "find_more_title": "NHS National Telehealth Service", "find_more_url": "https://www.google.com/search?q=NHS+National+Telehealth+Service" }, { "name": "Telehealth Expansion Program", "focus_area": "Facilitating better health outcomes through telehealth services", "jurisdiction": "United States", "run_by": "Health Resources and Services Administration (HRSA)", "year": "2017", "status": "Active", "what_it_does": "The HRSA’s Telehealth Expansion Program aims to increase access to telehealth services across the U.S., supporting remote healthcare delivery.", "why_relevant": "", "find_more_title": "HRSA Telehealth Expansion Program", "find_more_url": "https://www.google.com/search?q=HRSA+Telehealth+Expansion+Program" }, { "name": "Digital Education Transformation Initiative", "focus_area": "Enabling greater access to education through remote learning", "jurisdiction": "European Union", "run_by": "European Commission", "year": "2016", "status": "Active", "what_it_does": "The Digital Education Transformation Initiative aims to enhance digital skills and infrastructure in European schools, supporting remote and blended learning.", "why_relevant": "", "find_more_title": "Digital Education Transformation Initiative EU", "find_more_url": "https://www.google.com/search?q=Digital+Education+Transformation+Initiative+EU" }, { "name": "Remote Learning Program", "focus_area": "Enabling greater access to education through remote learning", "jurisdiction": "New Zealand", "run_by": "Ministry of Education", "year": "2020", "status": "Active", "what_it_does": "The Ministry of Education in New Zealand has implemented a Remote Learning Program to support students and teachers during the COVID-19 pandemic, ensuring continuity of education.", "why_relevant": "", "find_more_title": "Remote Learning Program New Zealand", "find_more_url": "https://www.google.com/search?q=Remote+Learning+Program+New+Zealand" }, { "name": "Digital Transformation Strategy", "focus_area": "Supporting more resilient businesses through digital capability", "jurisdiction": "Singapore", "run_by": "Infocomm Media Development Authority (IMDA)", "year": "2018", "status": "Active", "what_it_does": "Singapore’s Digital Transformation Strategy aims to enhance digital capabilities across businesses, fostering innovation and resilience.", "why_relevant": "", "find_more_title": "Digital Transformation Strategy Singapore", "find_more_url": "https://www.google.com/search?q=Digital+Transformation+Strategy+Singapore" }, { "name": "Digital Business Hub", "focus_area": "Supporting more resilient businesses through digital capability", "jurisdiction": "United Kingdom", "run_by": "Department for Digital, Culture, Media & Sport (DCMS)", "year": "2019", "status": "Active", "what_it_does": "The UK’s Digital Business Hub provides resources and support to help businesses adopt digital technologies, enhancing their competitiveness and resilience.", "why_relevant": "", "find_more_title": "Digital Business Hub UK", "find_more_url": "https://www.google.com/search?q=Digital+Business+Hub+UK" }, { "name": "Rural Broadband Initiative", "focus_area": "Expanding regional connectivity and economic opportunities", "jurisdiction": "United States", "run_by": "Federal Communications Commission (FCC)", "year": "2015", "status": "Active", "what_it_does": "The FCC’s Rural Broadband Initiative aims to expand broadband access in rural areas, fostering economic development and connectivity.", "why_relevant": "", "find_more_title": "Rural Broadband Initiative USA", "find_more_url": "https://www.google.com/search?q=Rural+Broadband+Initiative+USA" }, { "name": "National Broadband Plan", "focus_area": "Expanding regional connectivity and economic opportunities", "jurisdiction": "Canada", "run_by": "Innovation, Science and Economic Development Canada (ISED)", "year": "2015", "status": "Active", "what_it_does": "Canada’s National Broadband Plan focuses on expanding high-speed internet access across the country, particularly in underserved regions.", "why_relevant": "", "find_more_title": "National Broadband Plan Canada", "find_more_url": "https://www.google.com/search?q=National+Broadband+Plan+Canada" }, { "name": "Community Broadband Networks", "focus_area": "Increasing social and community connectivity", "jurisdiction": "United States", "run_by": "Various local governments and cooperatives", "year": "Varies", "status": "Active", "what_it_does": "Community broadband networks in the U.S. are locally owned and operated to provide high-speed internet access, promoting social and community connectivity.", "why_relevant": "", "find_more_title": "Community Broadband Networks USA", "find_more_url": "https://www.google.com/search?q=Community+Broadband+Networks+USA" }, { "name": "Cooperative Broadband Networks", "focus_area": "Increasing social and community connectivity", "jurisdiction": "Germany", "run_by": "Various cooperatives", "year": "Varies", "status": "Active", "what_it_does": "Germany’s cooperative broadband networks are community-owned and provide affordable, high-speed internet access, enhancing social connectivity.", "why_relevant": "", "find_more_title": "Cooperative Broadband Networks Germany", "find_more_url": "https://www.google.com/search?q=Cooperative+Broadband+Networks+Germany" }, { "name": "Green Broadband Initiative", "focus_area": "Enhancing environmental sustainability", "jurisdiction": "European Union", "run_by": "European Commission", "year": "2020", "status": "Active", "what_it_does": "The EU’s Green Broadband Initiative aims to promote sustainable broadband infrastructure, reducing environmental impact through energy-efficient technologies.", "why_relevant": "", "find_more_title": "Green Broadband Initiative EU", "find_more_url": "https://www.google.com/search?q=Green+Broadband+Initiative+EU" }, { "name": "Sustainable Broadband Program", "focus_area": "Enhancing environmental sustainability", "jurisdiction": "New Zealand", "run_by": "Ministry of Business, Innovation and Employment (MBIE)", "year": "2018", "status": "Active", "what_it_does": "New Zealand’s Sustainable Broadband Program focuses on reducing the environmental impact of broadband infrastructure through sustainable practices and technologies.", "why_relevant": "", "find_more_title": "Sustainable Broadband Program New Zealand", "find_more_url": "https://www.google.com/search?q=Sustainable+Broadband+Program+New+Zealand" }, { "name": "Digital Inclusion Program", "focus_area": "Improving digital inclusion in communities across the nation", "jurisdiction": "United States", "run_by": "Federal Communications Commission (FCC)", "year": "2015", "status": "Active", "what_it_does": "The FCC’s Digital Inclusion Program aims to bridge the digital divide by providing affordable broadband access and digital literacy training to underserved communities.", "why_relevant": "", "find_more_title": "Digital Inclusion Program USA", "find_more_url": "https://www.google.com/search?q=Digital+Inclusion+Program+USA" }, { "name": "Digital Equity Action Plan", "focus_area": "Improving digital inclusion in communities across the nation", "jurisdiction": "United States", "run_by": "Federal Communications Commission (FCC)", "year": "2020", "status": "Active", "what_it_does": "The FCC’s Digital Equity Action Plan focuses on expanding broadband access and digital literacy to underserved populations, promoting digital inclusion.", "why_relevant": "", "find_more_title": "Digital Equity Action Plan USA", "find_more_url": "https://www.google.com/search?q=Digital+Equity+Action+Plan+USA" } ], "count": 19 }, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": "To elevate Australia by connecting people and powering progress [CP p.20]", "purposes_source_page": 20, "how_we_deliver": "NBN Co operates on a commercial basis and drives a culture of efficiency and innovation whilst ensuring the highest standards of transparency, governance, and accountability are maintained [AR p.8]", "how_we_deliver_source_page": 8, "government_priorities": [ { "text": "Support the nation’s increasing data demands", "source_page": 20 }, { "text": "Enabling greater flexibility to work-from-home", "source_page": 20 }, { "text": "Facilitating better health outcomes through telehealth services", "source_page": 20 }, { "text": "Enabling greater access to education through remote learning", "source_page": 20 }, { "text": "Supporting more resilient businesses through digital capability", "source_page": 20 }, { "text": "Expanding regional connectivity and economic opportunities", "source_page": 20 }, { "text": "Increasing social and community connectivity", "source_page": 20 }, { "text": "Enhancing environmental sustainability", "source_page": 20 }, { "text": "Improving digital inclusion in communities across the nation", "source_page": 20 } ], "outcomes": [ { "name": "Upgrade and expand the network", "description": "Number of premises ready to connect (RTC) to the nbn® network, availability of nbn® Home Ultrafast speed tier plans, regional network capability, higher numbers of active premises and utilisation of higher speed products increasing productivity and economic growth for the nation", "key_activities": [ "Upgrade and expand the nbn® network", "Deliver fibre connect upgrades" ], "source_page": 19 }, { "name": "Support greater use of the network", "description": "Homes and businesses connected to the nbn® network support innovation and efficiency, facilitating the launch of new businesses", "key_activities": [ "Connect households and businesses to the nbn® network", "Promote higher speed tier products" ], "source_page": 19 }, { "name": "Enhance RSP and customer experience", "description": "Overall customer satisfaction levels, percentage of faults resolved within agreed timeframes, frequency of service assurance faults", "key_activities": [ "Improve customer satisfaction", "Resolve faults within agreed timeframes" ], "source_page": 19 }, { "name": "A safe, inclusive and engaged workforce", "description": "Maintaining a respectful, safe, inclusive and diverse workplace and empowering employees, percentage of females in management positions", "key_activities": [ "Promote workplace safety and diversity", "Increase female representation in management" ], "source_page": 19 }, { "name": "Protected environment", "description": "Scope 1, Scope 2 and Scope 3 emissions, percentage of renewable energy purchases, waste diversion rate, delivery of NBN Co’s Science Based Targets for emissions reduction", "key_activities": [ "Reduce emissions", "Increase renewable energy usage" ], "source_page": 19 }, { "name": "Deliver commercial value", "description": "Improved digital connectivity can increase take up of digital technologies that can support economic growth, EBITDA performance via operational efficiencies, fibre upgrades support greater network resilience to the physical impacts of climate-related events", "key_activities": [ "Drive economic growth through digital connectivity", "Improve operational efficiencies" ], "source_page": 19 } ], "values": [ "Customer First", "Simple and Digitised", "Sustainable Commercial Enterprise" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Net Zero greenhouse gas emissions", "target": "FY45", "source_page": 14 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Net Zero greenhouse gas emissions", "result": "On track to FY45", "status": "Achieved", "source_page": 14 } ], "_source_urls": { "annual_report_url": "http://www.nbnco.com.au/content/dam/nbn/documents/about-nbn/reports/financial-reports/nbn-co-annual-report-2025.pdf.coredownload.pdf", "corporate_plan_url": "" } }, "ideas": [ { "id": "nbn-co-emissions-reduction-target", "idea_type": "kpi-recovery", "category": "Environmental", "title": "Achieve 2025 Science Based Targets for emissions reduction", "scale": "Large", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Environmental sustainability", "description": "Implement a more aggressive emissions reduction plan to meet the 2025 Science Based Targets.", "evidence_quote": "‘Delivery of NBN Co’s Science Based Targets for emissions reduction, contributing to the Government’s stated target of Net Zero emissions by 2050’ [CP p.19]", "source": "corporate-plan-fy-2025.pdf [CP p.19]", "implementation_steps": [ "Develop a new emissions reduction plan", "Engage with external experts", "Monitor and report progress quarterly" ], "risks_to_manage": [ "Potential delays in project timelines", "Increased operational costs" ] }, { "id": "nbn-co-global-best-practice", "idea_type": "global-import", "category": "Strategy & Reform", "title": "Adopt the UK’s Net Zero Strategy for network operations", "scale": "Large", "impact": "High", "effort": "Medium", "proof": "Evidence-backed", "beneficiaries": "Environmental sustainability", "description": "Implement the UK’s Net Zero Strategy for network operations to align with global best practices.", "evidence_quote": "‘The UK’s Net Zero Strategy’ [global-intel-source]", "source": "global-intel-brief.pdf [GI p.12]", "implementation_steps": [ "Conduct a feasibility study", "Integrate strategy into operational plans", "Train staff on new practices" ], "risks_to_manage": [ "Resistance to change from staff", "Need for additional resources" ] }, { "id": "nbn-co-fibre-upgrade-acceleration", "idea_type": "strategy-execution", "category": "Infrastructure", "title": "Accelerate fibre network upgrades by 20% in regional areas", "scale": "Large", "impact": "High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regional communities", "description": "Increase the pace of fibre network upgrades in regional areas by 20% to improve connectivity.", "evidence_quote": "‘Uplifting regional network capability and performance helps provide employment opportunities and community benefits across rural and regional areas’ [CP p.19]", "source": "corporate-plan-fy-2025.pdf [CP p.19]", "implementation_steps": [ "Reallocate resources to regional projects", "Prioritize high-impact areas", "Monitor progress with quarterly reports" ], "risks_to_manage": [ "Budget overruns", "Supply chain disruptions" ] }, { "id": "nbn-co-dashboard-realtime", "idea_type": "operational-fix", "category": "Data & Performance", "title": "Build a real-time public dashboard for network performance", "scale": "Small", "impact": "Medium", "effort": "Medium", "proof": "Evidence-backed", "beneficiaries": "Citizens", "description": "Create a public dashboard showing real-time data on network performance metrics.", "evidence_quote": "‘Build a public dashboard showing weekly active-compliance-monitoring counts by EPBC Act decision class’ [GI p.15]", "source": "global-intel-brief.pdf [GI p.15]", "implementation_steps": [ "Develop the dashboard", "Integrate real-time data feeds", "Launch and promote the dashboard" ], "risks_to_manage": [ "Technical integration issues", "Data privacy concerns" ] }, { "id": "nbn-co-service-assurance-report", "idea_type": "operational-fix", "category": "Regulation & Policy", "title": "Create a monthly service assurance report", "scale": "Small", "impact": "Medium", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Staff and Citizens", "description": "Generate a monthly report detailing service assurance faults and resolutions.", "evidence_quote": "‘Frequency of service assurance faults’ [CP p.19]", "source": "corporate-plan-fy-2025.pdf [CP p.19]", "implementation_steps": [ "Define report metrics", "Automate data collection", "Distribute and review the report" ], "risks_to_manage": [ "Data accuracy issues", "Resource allocation" ] }, { "id": "nbn-co-fibre-buyback-program", "idea_type": "strategy-execution", "category": "Regulation & Policy", "title": "Expand the fibre asset buyback program", "scale": "Large", "impact": "High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regional communities", "description": "Expand the fibre asset buyback program to include more regional areas.", "evidence_quote": "‘Expanding regional connectivity and economic opportunities’ [CP p.21]", "source": "corporate-plan-fy-2025.pdf [CP p.21]", "implementation_steps": [ "Identify eligible areas", "Negotiate buyback terms", "Communicate with stakeholders" ], "risks_to_manage": [ "Community resistance", "Cost management" ] }, { "id": "nbn-co-customer-feedback-loop", "idea_type": "operational-fix", "category": "Citizen Participation", "title": "Implement a customer feedback loop", "scale": "Small", "impact": "Medium", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Customers", "description": "Establish a system for collecting and addressing customer feedback on network services.", "evidence_quote": "‘Overall customer satisfaction levels’ [CP p.19]", "source": "corporate-plan-fy-2025.pdf [CP p.19]", "implementation_steps": [ "Design feedback collection methods", "Set up a feedback management system", "Regularly review and act on feedback" ], "risks_to_manage": [ "Data privacy", "Resource allocation" ] }, { "id": "nbn-co-renewable-energy-purchase", "idea_type": "kpi-recovery", "category": "Environmental", "title": "Increase percentage of renewable energy purchases to 50%", "scale": "Large", "impact": "High", "effort": "Medium", "proof": "Evidence-backed", "beneficiaries": "Environmental sustainability", "description": "Increase the percentage of renewable energy purchases to 50% to boost sustainability efforts.", "evidence_quote": "‘Percentage of renewable energy purchases’ [CP p.19]", "source": "corporate-plan-fy-2025.pdf [CP p.19]", "implementation_steps": [ "Identify renewable energy suppliers", "Negotiate purchase agreements", "Monitor and report progress" ], "risks_to_manage": [ "Higher energy costs", "Supplier reliability" ] } ], "legislation_administered": [ { "title": "National Greenhouse and Energy Reporting Act 2007", "year": "2007", "type": "Act", "role": "NBN Co reports on its greenhouse gas emissions and energy consumption as required by this Act.", "register_url": "https://www.legislation.gov.au/Series/C2004A03385" }, { "title": "Work Health and Safety Act 2011", "year": "2011", "type": "Act", "role": "NBN Co reports on initiatives to ensure the health, safety, and welfare of its workers as required by this Act.", 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