{ "entity_id": "S-WA-048", "folder": "Mental-Health-Commission", "name": "Mental Health Commission", "type": "Statutory Authority", "jurisdiction": "WA", "portfolio": "Health", "website": "https://www.mhc.wa.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 14, "n_kpi_targets": 8, "n_kpi_results": 8, "n_outcomes": 3, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "Leading and transforming mental health and alcohol and other drug systems that empower people in health and wellbeing. [AR p.10]", "official_site_url": "https://www.mhc.wa.gov.au/", "source_documents": [ { "type": "annual_report", "title": "Annual Report 2024/25", "url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/Annual-Report-2024-25.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2023/24", "url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2023-24.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2022/23", "url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2022-23.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2021/22", "url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2021-22.pdf", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2020/21", "url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2020-21.pdf", "period": "2020-21", "confidence": "high" }, { "type": "strategie", "title": "Download Strategy", "url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/MHAOD%20Strategy%20docs/MHAOD-Strategy-2026-2031.pdf", "period": "2026", "confidence": "medium" }, { "type": "strategie", "title": "Discussion Paper", "url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2015-2024/MHAOD-Strategy-2025-2030-Discussion-Paper.pdf", "period": "2015", "confidence": "medium" }, { "type": "strategie", "title": "Consultation Summary Report", "url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/MHAOD-Strategy-2025-2030-Consultation-Summary-Report.pdf", "period": "2025", "confidence": "medium" }, { "type": "strategie", "title": "Read Framework", "url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/wa-eating-disorders-framework-2025-2030.pdf", "period": "2025", "confidence": "medium" }, { "type": "strategie", "title": "Read Framework", "url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2015-2024/wa-mental-health-research-framework-2024-28.pdf", "period": "2015", "confidence": "medium" }, { "type": "strategie", "title": "Read Framework", "url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/Mental-Health-Workforces-Capability-Framework.pdf", "period": "2025", "confidence": "medium" } ], "purpose": { "text": "Leading and transforming mental health and alcohol and other drug systems that empower people in health and wellbeing. [AR p.10]", "source_url": "", "source_page": 10, "source_deep_url": "" }, "vision": { "text": "Western Australians lead healthy and fulfilling lives. [AR p.10]", "source_url": "", "source_page": 10, "source_deep_url": "" }, "strategic_priorities": [ { "title": "Improved mental health and wellbeing", "description": "Improved mental health and wellbeing", "source_url": "", "source_page": 25, "source_deep_url": "" }, { "title": "Reduced incidence of use and harm associated with alcohol and other drug use", "description": "Reduced incidence of use and harm associated with alcohol and other drug use", "source_url": "", "source_page": 25, "source_deep_url": "" }, { "title": "Accessible, high quality and appropriate mental health and alcohol and other drug treatments and supports", "description": "Accessible, high quality and appropriate mental health and alcohol and other drug treatments and supports", "source_url": "", "source_page": 25, "source_deep_url": "" } ], "values": [ { "name": "Respecting individuals and culture", "description": "", "source_url": "", "source_page": null }, { "name": "Leading with courage", "description": "", "source_url": "", "source_page": null }, { "name": "Keeping integrity at our core", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Improved mental health and wellbeing", "description": "The percentage of the population with high or very high levels of psychological distress at a level placing them at risk.", "activities": [ "Prevention", "Hospital Bed-Based Services", "Community Bed-Based Services", "Community Treatment", "Community Support" ], "source_url": "", "source_page": 25, "source_deep_url": "" }, { "name": "Outcome 2: Reduced incidence of use and harm associated with alcohol and other drug use", "description": "The percentage of the population aged 16 years and over reporting recent use of alcohol and illicit drugs at a level placing them at risk.", "activities": [ "Prevention", "Hospital Bed-Based Services", "Community Bed-Based Services", "Community Treatment", "Community Support" ], "source_url": "", "source_page": 25, "source_deep_url": "" }, { "name": "Outcome 3: Accessible, high quality and appropriate mental health and alcohol and other drug treatments and supports", "description": "The percentage of the population receiving public clinical mental health care or alcohol and other drug treatment.", "activities": [ "Prevention", "Hospital Bed-Based Services", "Community Bed-Based Services", "Community Treatment", "Community Support" ], "source_url": "", "source_page": 25, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Percentage of the population with high or very high levels of psychological distress", "target": "≤18.0%", "latest_result": "21.2%", "status": "Not achieved", "target_source_url": "", "target_source_page": 25, "result_source_url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/Annual-Report-2024-25.pdf", "result_source_page": 28 }, { "code": "CCE02", "measure": "Percentage of the population aged 16 years and over reporting recent use of alcohol at a level placing them at risk", "target": "≤35.1%", "latest_result": "36.4%", "status": "Not achieved", "target_source_url": "", "target_source_page": 25, "result_source_url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/Annual-Report-2024-25.pdf", "result_source_page": 28 }, { "code": "CCE03", "measure": "Percentage of the population aged 16 years and over reporting recent use of illicit drugs", "target": "≤11.8%", "latest_result": "12.2%", "status": "Not achieved", "target_source_url": "", "target_source_page": 25, "result_source_url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/Annual-Report-2024-25.pdf", "result_source_page": 28 }, { "code": "CCE04", "measure": "Rate of hospitalisation for alcohol and other drug use", "target": "<965.4", "latest_result": "848.1", "status": "Achieved", "target_source_url": "", "target_source_page": 25, "result_source_url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/Annual-Report-2024-25.pdf", "result_source_page": 28 }, { "code": "CCE05", "measure": "Readmissions to acute specialised mental health inpatient services within 28 days of discharge", "target": "≤12.0%", "latest_result": "14.4%", "status": "Not achieved", "target_source_url": "", "target_source_page": 25, "result_source_url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/Annual-Report-2024-25.pdf", "result_source_page": 28 }, { "code": "CCE06", "measure": "Percentage of post-discharge community care within seven days following discharge from acute specialised mental health inpatient services", "target": "≥75.0%", "latest_result": "87.7%", "status": "Achieved", "target_source_url": "", "target_source_page": 25, "result_source_url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/Annual-Report-2024-25.pdf", "result_source_page": 28 }, { "code": "CCE07", "measure": "Percentage of closed alcohol and other drug treatment episodes completed as planned", "target": "≥76.0%", "latest_result": "69.8%", "status": "Not achieved", "target_source_url": "", "target_source_page": 25, "result_source_url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/Annual-Report-2024-25.pdf", "result_source_page": 28 }, { "code": "CCE08", "measure": "Percentage of the population receiving public clinical mental health care or alcohol and other drug treatment", "target": "≥3.7%", "latest_result": "2.7%", "status": "Not achieved", "target_source_url": "", "target_source_page": 25, "result_source_url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/Annual-Report-2024-25.pdf", "result_source_page": 28 } ], "document_alignment_terms": { "must_support": [ "Leading and transforming mental health and alcohol and other drug systems that empower people in health and wellbeing. [AR p.10]", "Western Australians lead healthy and fulfilling lives. [AR p.10]", "Improved mental health and wellbeing", "Reduced incidence of use and harm associated with alcohol and other drug use", "Accessible, high quality and appropriate mental health and alcohol and other drug treatments and supports" ], "watch_terms": [ "Percentage of the population with high or very high levels of psychological distress", "Percentage of the population aged 16 years and over reporting recent use of alcohol at a level placing them at risk", "Percentage of the population aged 16 years and over reporting recent use of illicit drugs", "Rate of hospitalisation for alcohol and other drug use", "Readmissions to acute specialised mental health inpatient services within 28 days of discharge", "Percentage of post-discharge community care within seven days following discharge from acute specialised mental health inpatient services", "Percentage of closed alcohol and other drug treatment episodes completed as planned", "Percentage of the population receiving public clinical mental health care or alcohol and other drug treatment" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "Western Australians lead healthy and fulfilling lives. [AR p.10]", "vision_source_page": 10, "purposes": "Leading and transforming mental health and alcohol and other drug systems that empower people in health and wellbeing. [AR p.10]", "purposes_source_page": 10, "how_we_deliver": "We speak up, for ourselves and for others, when we see something that does not seem right. We support engagement and participation at all levels. We listen deeply, are reflective and open to feedback. We are open, honest and trustworthy. [AR p.10]", "how_we_deliver_source_page": 10, "government_priorities": [ { "text": "Improved mental health and wellbeing", "source_page": 25 }, { "text": "Reduced incidence of use and harm associated with alcohol and other drug use", "source_page": 25 }, { "text": "Accessible, high quality and appropriate mental health and alcohol and other drug treatments and supports", "source_page": 25 } ], "outcomes": [ { "name": "Outcome 1: Improved mental health and wellbeing", "description": "The percentage of the population with high or very high levels of psychological distress at a level placing them at risk.", "key_activities": [ "Prevention", "Hospital Bed-Based Services", "Community Bed-Based Services", "Community Treatment", "Community Support" ], "source_page": 25 }, { "name": "Outcome 2: Reduced incidence of use and harm associated with alcohol and other drug use", "description": "The percentage of the population aged 16 years and over reporting recent use of alcohol and illicit drugs at a level placing them at risk.", "key_activities": [ "Prevention", "Hospital Bed-Based Services", "Community Bed-Based Services", "Community Treatment", "Community Support" ], "source_page": 25 }, { "name": "Outcome 3: Accessible, high quality and appropriate mental health and alcohol and other drug treatments and supports", "description": "The percentage of the population receiving public clinical mental health care or alcohol and other drug treatment.", "key_activities": [ "Prevention", "Hospital Bed-Based Services", "Community Bed-Based Services", "Community Treatment", "Community Support" ], "source_page": 25 } ], "values": [ "Respecting individuals and culture", "Leading with courage", "Keeping integrity at our core" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Percentage of the population with high or very high levels of psychological distress", "target": "≤18.0%", "source_page": 25 }, { "code": "CCE02", "measure": "Percentage of the population aged 16 years and over reporting recent use of alcohol at a level placing them at risk", "target": "≤35.1%", "source_page": 25 }, { "code": "CCE03", "measure": "Percentage of the population aged 16 years and over reporting recent use of illicit drugs", "target": "≤11.8%", "source_page": 25 }, { "code": "CCE04", "measure": "Rate of hospitalisation for alcohol and other drug use", "target": "<965.4", "source_page": 25 }, { "code": "CCE05", "measure": "Readmissions to acute specialised mental health inpatient services within 28 days of discharge", "target": "≤12.0%", "source_page": 25 }, { "code": "CCE06", "measure": "Percentage of post-discharge community care within seven days following discharge from acute specialised mental health inpatient services", "target": "≥75.0%", "source_page": 25 }, { "code": "CCE07", "measure": "Percentage of closed alcohol and other drug treatment episodes completed as planned", "target": "≥76.0%", "source_page": 25 }, { "code": "CCE08", "measure": "Percentage of the population receiving public clinical mental health care or alcohol and other drug treatment", "target": "≥3.7%", "source_page": 25 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Percentage of the population with high or very high levels of psychological distress", "result": "21.2%", "status": "Not achieved", "source_page": 28 }, { "code": "CCE02", "measure": "Percentage of the population aged 16 years and over reporting recent use of alcohol at a level placing them at risk", "result": "36.4%", "status": "Not achieved", "source_page": 28 }, { "code": "CCE03", "measure": "Percentage of the population aged 16 years and over reporting recent use of illicit drugs", "result": "12.2%", "status": "Not achieved", "source_page": 28 }, { "code": "CCE04", "measure": "Rate of hospitalisation for alcohol and other drug use", "result": "848.1", "status": "Achieved", "source_page": 28 }, { "code": "CCE05", "measure": "Readmissions to acute specialised mental health inpatient services within 28 days of discharge", "result": "14.4%", "status": "Not achieved", "source_page": 28 }, { "code": "CCE06", "measure": "Percentage of post-discharge community care within seven days following discharge from acute specialised mental health inpatient services", "result": "87.7%", "status": "Achieved", "source_page": 28 }, { "code": "CCE07", "measure": "Percentage of closed alcohol and other drug treatment episodes completed as planned", "result": "69.8%", "status": "Not achieved", "source_page": 28 }, { "code": "CCE08", "measure": "Percentage of the population receiving public clinical mental health care or alcohol and other drug treatment", "result": "2.7%", "status": "Not achieved", "source_page": 28 } ], "_source_urls": { "annual_report_url": "https://www.mhc.wa.gov.au/awcontent/Web/Documents/2025/Annual-Report-2024-25.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-WA-048", "entity_name": "Mental Health Commission", "folder_name": "Mental-Health-Commission", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[pages 16,17,18,19,20]\ncer\nSystem Development Operations\nCorporate Services Mental Health\nStrategic Policy\nProcurement\nSystem Engagement\nSystem Wide Performance\nPrevention Services Assets and Infrastructure\nSafe and Healthy Settings\nStrategic Commissioning and Strategic Management Public Education and Health Promotion Programs\nService Development\nService Provision\nPlanning and Improvement\nAudit and Risk Management\nTreatment Services Finance\nPeople and Culture\nInformation and Technology\nAlcohol and Drug Support Services\nPerformance\nService Development\nService Provision\nClinical Services\nNext Step Drug and Alcohol Services\nClinical Services\nIntegrated Clinical Service\nCommunity Support\nStrong Spirit Strong Mind Aboriginal Programs\nService Development\nService Provision\nWorkforce Development\n16 Annual Report 2021–22", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2021-22.pdf (https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2021-22.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-048", "entity_name": "Mental Health Commission", "folder_name": "Mental-Health-Commission", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[pages 16,17,18,19,20]\ncer\nSystem Development Operations\nCorporate Services Mental Health\nStrategic Policy\nProcurement\nSystem Engagement\nSystem Wide Performance\nPrevention Services Assets and Infrastructure\nSafe and Healthy Settings\nStrategic Commissioning and Strategic Management Public Education and Health Promotion Programs\nService Development\nService Provision\nPlanning and Improvement\nAudit and Risk Management\nTreatment Services Finance\nPeople and Culture\nInformation and Technology\nAlcohol and Drug Support Services\nPerformance\nService Development\nService Provision\nClinical Services\nNext Step Drug and Alcohol Services\nClinical Services\nIntegrated Clinical Service\nCommunity Support\nStrong Spirit Strong Mind Aboriginal Programs\nService Development\nService Provision\nWorkforce Development\n16 Annual Report 2021–22", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2021-22.pdf (https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2021-22.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-048", "entity_name": "Mental Health Commission", "folder_name": "Mental-Health-Commission", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 18]\nAgency performance\nAgency-level government desired outcomes\nand key effectiveness indicators\nStrategic WESTERN AUSTRALIAN STRATEGIC OUTCOME: WHOLE OF GOVERNMENT GOAL\nOutcomes Outcomes Based Service Delivery: Greater focus on achieving results in\nkey service delivery areas for the benefit of all Western Australians\nAgency Level Improved mental health Reduced incidence of use and harm Accessible, high quality and appropriate\nOutcomes and wellbeing associated with alcohol and other mental health and alcohol and other drug\ndrug use treatments and supports\nKey Effectiveness 1.1 Percentage of the population 2.1 Percentage of the population aged 3.1 Readmissions to hospital within 28 days of\ng\nati n Indicators with high or very high levels of 14 years and over reporting recent use of discharge from acute specialised mental", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2022-23.pdf (https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2022-23.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-048", "entity_name": "Mental Health Commission", "folder_name": "Mental-Health-Commission", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 18]\nAgency performance\nAgency-level government desired outcomes\nand key effectiveness indicators\nStrategic WESTERN AUSTRALIAN STRATEGIC OUTCOME: WHOLE OF GOVERNMENT GOAL\nOutcomes Outcomes Based Service Delivery: Greater focus on achieving results in\nkey service delivery areas for the benefit of all Western Australians\nAgency Level Improved mental health Reduced incidence of use and harm Accessible, high quality and appropriate\nOutcomes and wellbeing associated with alcohol and other mental health and alcohol and other drug\ndrug use treatments and supports\nKey Effectiveness 1.1 Percentage of the population 2.1 Percentage of the population aged 3.1 Readmissions to hospital within 28 days of\ng\nati n Indicators with high or very high levels of 14 years and over reporting recent use of discharge from acute specialised mental", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2022-23.pdf (https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2022-23.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-048", "entity_name": "Mental Health Commission", "folder_name": "Mental-Health-Commission", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "[Page 23]\nWA state priorities for mental health,\nalcohol and other drugs 2020–2024\nPrevention Community Community Treatment Sector System supports Priority\nsupport accommodation services development and processes groups\nSuicide Alternatives Community beds Suicide Critical skill Streamline Aboriginal\nprevention to EDs for high needs intervention shortages inpatient people\nand postvention documentation\nMental health Expansion of Expansion of Contemporary Infants, children\nprevention supported community Diversion patient care Mental health and adolescents\naccommodation supported beds programs accommodation\nAlcohol reduction Consortiums and vacancy system Young people\nstrategies Step up/ Contemporary Non-admitted partnerships\nstep downs bed based models community Flow and transition\nLocal government treatment Peer workers between services", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2022-23.pdf (https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2022-23.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-048", "entity_name": "Mental Health Commission", "folder_name": "Mental-Health-Commission", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "[Page 23]\nWA state priorities for mental health,\nalcohol and other drugs 2020–2024\nPrevention Community Community Treatment Sector System supports Priority\nsupport accommodation services development and processes groups\nSuicide Alternatives Community beds Suicide Critical skill Streamline Aboriginal\nprevention to EDs for high needs intervention shortages inpatient people\nand postvention documentation\nMental health Expansion of Expansion of Contemporary Infants, children\nprevention supported community Diversion patient care Mental health and adolescents\naccommodation supported beds programs accommodation\nAlcohol reduction Consortiums and vacancy system Young people\nstrategies Step up/ Contemporary Non-admitted partnerships\nstep downs bed based models community Flow and transition\nLocal government treatment Peer workers between services", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2022-23.pdf (https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2022-23.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-048", "entity_name": "Mental Health Commission", "folder_name": "Mental-Health-Commission", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[Page 67]\nFinancial statements\nMental Health Commission\nAdministered Schedules\nFor the year ended 30 June 2023\nAdministered income and expense by service Hospital Bed Based Hospital Bed Based\nServices Services\nINCOME FROM ADMINISTERED ITEMS 2023 2022\nIncome $ $\nAppropriations from Government for transfer to :\nMental Health Tribunal 3,700,000 3,577,000\nMental Health Advocacy Service 3,696,000 3,703,000\nOffice of Chief Psychiatrist 4,122,000 3,974,000\nService received free of charge (a) 1,355,897 1,272,743\nOther revenue 434,115 140,586\nTotal administered income 13,308,012 12,667,329\nExpenses\nEmployee benefits expense 10,117,526 9,171,073\nSupplies and services 2,338,331 2,169,483\nDepreciation expense 18,377 18,466\nFinance costs 1,500 1,120\nAccommodation expense 444,390 385,170\nOther expenses 446,001 298,509\nTotal administered expenses 13,366,125 12,043,821", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2022-23.pdf (https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2022-23.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-WA-048", "entity_name": "Mental Health Commission", "folder_name": "Mental-Health-Commission", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[Page 67]\nFinancial statements\nMental Health Commission\nAdministered Schedules\nFor the year ended 30 June 2023\nAdministered income and expense by service Hospital Bed Based Hospital Bed Based\nServices Services\nINCOME FROM ADMINISTERED ITEMS 2023 2022\nIncome $ $\nAppropriations from Government for transfer to :\nMental Health Tribunal 3,700,000 3,577,000\nMental Health Advocacy Service 3,696,000 3,703,000\nOffice of Chief Psychiatrist 4,122,000 3,974,000\nService received free of charge (a) 1,355,897 1,272,743\nOther revenue 434,115 140,586\nTotal administered income 13,308,012 12,667,329\nExpenses\nEmployee benefits expense 10,117,526 9,171,073\nSupplies and services 2,338,331 2,169,483\nDepreciation expense 18,377 18,466\nFinance costs 1,500 1,120\nAccommodation expense 444,390 385,170\nOther expenses 446,001 298,509\nTotal administered expenses 13,366,125 12,043,821", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2022-23.pdf (https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2022-23.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-WA-048", "entity_name": "Mental Health Commission", "folder_name": "Mental-Health-Commission", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "Ethnoculturally ● People from ethnoculturally and linguistically diverse backgrounds face additional\nand linguistically challenges when trying to access mental health care and are at greater risk of mental\nhealth issues and conditions if exposed to trauma in their country of origin.20, 21\ndiverse\n● Children from more disadvantaged families or families speaking a language other\nthan English are less likely to receive services for internalising problems.22\n● A range of barries exist that impact on ability to access and deliver high-quality\nmental health and alcohol and other drugs services including cultural and language\ndifferences.\n● There is a requirement for improved availability and accessibility of services across\nthe continuum which can respond to the mental health and alcohol and other drug\nneeds for people from an ethnolinguistically diverse background.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "strategies/MHAOD-Strategy-2025-2030-Discussion-Paper.pdf (https://www.mhc.wa.gov.au/awcontent/Web/Documents/2015-2024/MHAOD-Strategy-2025-2030-Discussion-Paper.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-048", "entity_name": "Mental Health Commission", "folder_name": "Mental-Health-Commission", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "Ethnoculturally ● People from ethnoculturally and linguistically diverse backgrounds face additional\nand linguistically challenges when trying to access mental health care and are at greater risk of mental\nhealth issues and conditions if exposed to trauma in their country of origin.20, 21\ndiverse\n● Children from more disadvantaged families or families speaking a language other\nthan English are less likely to receive services for internalising problems.22\n● A range of barries exist that impact on ability to access and deliver high-quality\nmental health and alcohol and other drugs services including cultural and language\ndifferences.\n● There is a requirement for improved availability and accessibility of services across\nthe continuum which can respond to the mental health and alcohol and other drug\nneeds for people from an ethnolinguistically diverse background.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "strategies/MHAOD-Strategy-2025-2030-Discussion-Paper.pdf (https://www.mhc.wa.gov.au/awcontent/Web/Documents/2015-2024/MHAOD-Strategy-2025-2030-Discussion-Paper.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-048", "entity_name": "Mental Health Commission", "folder_name": "Mental-Health-Commission", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "[pages 30,31,32,33,34]\noup to coordinate the WA Government’s The campaign highlights how the body\nresponse to nitrous oxide used for converts alcohol to acetaldehyde, a\nintoxication. highly toxic chemical and Group 1\ncarcinogen.\n○ We are supporting the Department strongspiritstrongmind.com.au\nof Health in the development of\nWA Regulations to further limit the\nAnnual Report 2022–23 29\nOverview Operational Agency Key Disclosures and Certified KPIs Government policy Other legal\nstructure performance achievements legal compliance requirements requirements\n29", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2022-23.pdf (https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2022-23.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-048", "entity_name": "Mental Health Commission", "folder_name": "Mental-Health-Commission", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "[pages 30,31,32,33,34]\noup to coordinate the WA Government’s The campaign highlights how the body\nresponse to nitrous oxide used for converts alcohol to acetaldehyde, a\nintoxication. highly toxic chemical and Group 1\ncarcinogen.\n○ We are supporting the Department strongspiritstrongmind.com.au\nof Health in the development of\nWA Regulations to further limit the\nAnnual Report 2022–23 29\nOverview Operational Agency Key Disclosures and Certified KPIs Government policy Other legal\nstructure performance achievements legal compliance requirements requirements\n29", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2022-23.pdf (https://www.mhc.wa.gov.au/awcontent/Web/Documents/Annual%20report/mental-health-commission-annual-report-2022-23.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2024-25", "url": 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