{
  "entity_id": "S-NSW-053",
  "folder": "Legal-Aid-Commission-of-NSW",
  "name": "Legal Aid Commission of NSW",
  "type": "Statutory Authority",
  "jurisdiction": "NSW",
  "portfolio": "",
  "website": "https://www.legalaid.nsw.gov.au/",
  "data_status": "rich",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": true,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_global_initiatives_structured": false,
    "n_global_initiatives": 0,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 35,
    "n_kpi_targets": 1,
    "n_kpi_results": 1,
    "n_outcomes": 2,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "published",
    "confidence": "high",
    "summary": "To use the law and our expertise to inform and represent our clients, and advocate for social justice. [AR p.7]",
    "official_site_url": "https://www.legalaid.nsw.gov.au/",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "Annual Report 2024–25 PDF | English\n                                    | November 2025 | 4 mb Download",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2024-25.pdf.coredownload.pdf",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Annual Report 2023–24 PDF | English\n                                    | January 2025 | 4 mb Download",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2023-24.pdf.coredownload.pdf",
        "period": "2023-24",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Annual Report 2022–23 PDF | English\n                                    | January 2025 | 4 mb Download",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2022-23.pdf.coredownload.pdf",
        "period": "2022-23",
        "confidence": "high"
      },
      {
        "type": "strategie",
        "title": "Strategic Plan 2023–2028 PDF | English\n                                    | November 2024 | 117 kb Download",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf",
        "period": "2023",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Year one 2023-2024 implementation plan PDF | English\n                                    | December 2023 | 84 kb Download",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-strategic-plan-year-one-23-24.pdf.coredownload.pdf",
        "period": "2023-24",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Disability Inclusion Action Plan 2024–2028 PDF | English\n                                    | December 2024 | 2 mb Download",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/disability-inclusion-action-plans/2024-2028/legal-aid-nsw-diap-2024-2028.pdf.coredownload.pdf",
        "period": "2024",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Disability Inclusion Action Plan 2024–2028 Easy Read PDF | English\n                                    | December 2024 | 4 mb Download",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/disability-inclusion-action-plans/2024-2028/legal-aid-nsw-diap-2024-2028-easy-read.pdf.coredownload.pdf",
        "period": "2024",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "A new Strategy for Mental Health and Wellbeing in NSW (PDF, 326KB)",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/general/legal-aid-nsw-submission-nsw-mental-health-wellbeing-strategy-2025-09.pdf",
        "period": "2025",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "A legislative framework to regulate restrictive practices (PDF, 688KB)",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/general/legal-aid-nsw-submission-restrictive-practices-regulation-2025-03.pdf",
        "period": "2025",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Response to the discussion paper to inform the Homes for NSW Plan (PDF, 1MB)",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/general/legal-aid-nsw-response-to-homes-nsw-discussion-paper-2025-01.pdf.coredownload.pdf",
        "period": "2025",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Feedback on the NSW Homelessness Strategy 2025–35 (PDF, 686KB)",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/civil-law/legal-aid-nsw-submission-feedback-on-nsw-homelessness-strategy-2025-35-2025-02.pdf",
        "period": "2025",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Continuing professional development for legal practitioners on coercive control",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2023/continuing-professional-development-for-legal-practitioners-on-coercive-control-discussion-paper.pdf",
        "period": "2023",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Development of a NSW Government Alcohol and Other Drug Strategy",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2023/Development%20of%20a%20NSW%20Government%20Alcohol%20and%20Other%20Drug%20Strategy.pdf",
        "period": "2023",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Consultation on the English language requirement and the new sponsorship framework for the Partner visa program",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2021/Public%20consultation%20on%20the%20English%20language%20requirement%20and%20the%20new%20sponsorship%20framework%20for%20the%20Partner%20visa%20program.pdf",
        "period": "2021",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Record-high demand for legal aid, new data shows PDF | English\n                                    | December 2025 | 94 kb Download",
        "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/news/media-releases/2025/2025-12-18-record-high-demand-for-legal-aid-new-data-shows.pdf.coredownload.pdf",
        "period": "2025",
        "confidence": "medium"
      }
    ],
    "purpose": {
      "text": "To use the law and our expertise to inform and represent our clients, and advocate for social justice. [AR p.7]",
      "source_url": "",
      "source_page": 7,
      "source_deep_url": ""
    },
    "vision": {
      "text": "A justice system that delivers fair outcomes for people experiencing disadvantage. [AR p.7]",
      "source_url": "",
      "source_page": 7,
      "source_deep_url": ""
    },
    "strategic_priorities": [
      {
        "title": "Our clients: high quality, consistent services tailored to meet client and community needs.",
        "description": "Our clients: high quality, consistent services tailored to meet client and community needs.",
        "source_url": "",
        "source_page": 23,
        "source_deep_url": ""
      },
      {
        "title": "Our people: a diverse workforce that is safe, supported and valued.",
        "description": "Our people: a diverse workforce that is safe, supported and valued.",
        "source_url": "",
        "source_page": 23,
        "source_deep_url": ""
      },
      {
        "title": "Our justice system: a fair and effective justice system.",
        "description": "Our justice system: a fair and effective justice system.",
        "source_url": "",
        "source_page": 23,
        "source_deep_url": ""
      },
      {
        "title": "Our processes: systems and processes responsive to our needs.",
        "description": "Our processes: systems and processes responsive to our needs.",
        "source_url": "",
        "source_page": 23,
        "source_deep_url": ""
      }
    ],
    "values": [
      {
        "name": "Social justice",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Integrity",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Respect",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Excellence",
        "description": "",
        "source_url": "",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Disability Inclusion",
        "description": "The Disability Inclusion Action Plan (DIAP) 2024–2028 provides a blueprint to eliminate discrimination and create a more accessible and inclusive Legal Aid NSW for clients and staff with lived and living experiences of disability and mental ill health. [AR p.25]",
        "activities": [
          "Introduced training for ICT Team on digital assistive technology",
          "Formalised Disability Inclusion Advisory Panel",
          "Improved intake processes"
        ],
        "source_url": "",
        "source_page": 25,
        "source_deep_url": ""
      },
      {
        "name": "Outcome 2: Children and Young People",
        "description": "Supporting young people in out-of-home care through the Your Voice – Children’s Out of Home Care Advocacy Service. [AR p.26]",
        "activities": [
          "Developed and refined service model",
          "Built collaborative relationship with Department of Communities and Justice",
          "Trialling direct referral pathway from children’s courts"
        ],
        "source_url": "",
        "source_page": 26,
        "source_deep_url": ""
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "Means test income limit as a % of the national minimum weekly wage",
        "target": "51.0%",
        "latest_result": "51.0%",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 33,
        "result_source_url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2024-25.pdf.coredownload.pdf",
        "result_source_page": 33
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "To use the law and our expertise to inform and represent our clients, and advocate for social justice. [AR p.7]",
        "A justice system that delivers fair outcomes for people experiencing disadvantage. [AR p.7]",
        "Our clients: high quality, consistent services tailored to meet client and community needs.",
        "Our people: a diverse workforce that is safe, supported and valued.",
        "Our justice system: a fair and effective justice system.",
        "Our processes: systems and processes responsive to our needs."
      ],
      "watch_terms": [
        "Means test income limit as a % of the national minimum weekly wage"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": ""
  },
  "global_initiatives": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": "A justice system that delivers fair outcomes for people experiencing disadvantage. [AR p.7]",
    "vision_source_page": 7,
    "purposes": "To use the law and our expertise to inform and represent our clients, and advocate for social justice. [AR p.7]",
    "purposes_source_page": 7,
    "how_we_deliver": "To use the law and our expertise to inform and represent our clients, and advocate for social justice. [AR p.11]",
    "how_we_deliver_source_page": 11,
    "government_priorities": [
      {
        "text": "Our clients: high quality, consistent services tailored to meet client and community needs.",
        "source_page": 23
      },
      {
        "text": "Our people: a diverse workforce that is safe, supported and valued.",
        "source_page": 23
      },
      {
        "text": "Our justice system: a fair and effective justice system.",
        "source_page": 23
      },
      {
        "text": "Our processes: systems and processes responsive to our needs.",
        "source_page": 23
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Disability Inclusion",
        "description": "The Disability Inclusion Action Plan (DIAP) 2024–2028 provides a blueprint to eliminate discrimination and create a more accessible and inclusive Legal Aid NSW for clients and staff with lived and living experiences of disability and mental ill health. [AR p.25]",
        "key_activities": [
          "Introduced training for ICT Team on digital assistive technology",
          "Formalised Disability Inclusion Advisory Panel",
          "Improved intake processes"
        ],
        "source_page": 25
      },
      {
        "name": "Outcome 2: Children and Young People",
        "description": "Supporting young people in out-of-home care through the Your Voice – Children’s Out of Home Care Advocacy Service. [AR p.26]",
        "key_activities": [
          "Developed and refined service model",
          "Built collaborative relationship with Department of Communities and Justice",
          "Trialling direct referral pathway from children’s courts"
        ],
        "source_page": 26
      }
    ],
    "values": [
      "Social justice",
      "Integrity",
      "Respect",
      "Excellence"
    ],
    "values_framework_name": "Legal Aid NSW Values",
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "Means test income limit as a % of the national minimum weekly wage",
        "target": "51.0%",
        "source_page": 33
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "Means test income limit as a % of the national minimum weekly wage",
        "result": "51.0%",
        "status": "Achieved",
        "source_page": 33
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2024-25.pdf.coredownload.pdf",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "S-NSW-053",
      "entity_name": "Legal Aid Commission of NSW",
      "folder_name": "Legal-Aid-Commission-of-NSW",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "[Page 5]\nOUR CLIENTS\nSTRATEGIC PRIORITY 1\n6\nNALP\nCIGETARTS\nOUR CLIENTS\nHigh quality, consistent services tailored to meet client and community needs\nGOAL 1 GOAL 2 GOAL 3 GOAL 4\nStrengthen service models that Serve clients no matter where Streamline client pathways for Deliver consistent, high-quality\nbest serve our clients they live in NSW legal assistance services through both in-house\nand private practitioners\nDESCRIPTION: DESCRIPTION: DESCRIPTION: DESCRIPTION:\nWe will strengthen cultural We will strengthen our capacity to We will focus on creating We will embed service standards\ncompetency and update service respond to state-wide service consistent and innovative end-to- and a quality framework to ensure\nmodels where systems and structures demand. end experiences for people seeking consistency and quality across\nfail and cause legal vulnerabilities; legal assistance. service delivery.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "strategies/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf (https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-NSW-053",
      "entity_name": "Legal Aid Commission of NSW",
      "folder_name": "Legal-Aid-Commission-of-NSW",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "[Page 5]\nOUR CLIENTS\nSTRATEGIC PRIORITY 1\n6\nNALP\nCIGETARTS\nOUR CLIENTS\nHigh quality, consistent services tailored to meet client and community needs\nGOAL 1 GOAL 2 GOAL 3 GOAL 4\nStrengthen service models that Serve clients no matter where Streamline client pathways for Deliver consistent, high-quality\nbest serve our clients they live in NSW legal assistance services through both in-house\nand private practitioners\nDESCRIPTION: DESCRIPTION: DESCRIPTION: DESCRIPTION:\nWe will strengthen cultural We will strengthen our capacity to We will focus on creating We will embed service standards\ncompetency and update service respond to state-wide service consistent and innovative end-to- and a quality framework to ensure\nmodels where systems and structures demand. end experiences for people seeking consistency and quality across\nfail and cause legal vulnerabilities; legal assistance. service delivery.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "strategies/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf (https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-NSW-053",
      "entity_name": "Legal Aid Commission of NSW",
      "folder_name": "Legal-Aid-Commission-of-NSW",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "[Page 18]\n•\nCertification of internal controls.\n•\nAppointment and annual assessment of the performance of ARC members.\n•\nRecording Board resolutions concerning financial impacts, policy changes and the\nintroduction of initiatives.\n•\nReview of and compliance with administrative arrangements under the ARC charter,\ninternal audit charter, internal audit manual and ARC reporting cycle.\n•\nReview of the internal audit function.\n•\nAudit plan for 2023–24 and monitoring of internal and external audits, including reporting\nrecommendations.\n•\nMonitoring of internal audit budget.\n•\nPeople Matter Employee Survey results, including summary and action planning.\n•\nReview of Risk Management Framework including risk reporting framework.\n•\nEnterprise risk maturity assessment and updating of enterprise risk framework and\nstrategic risks.\n•\nBusiness continuity and service disruption planning.\n•",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2023-24.pdf (https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2023-24.pdf.coredownload.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-NSW-053",
      "entity_name": "Legal Aid Commission of NSW",
      "folder_name": "Legal-Aid-Commission-of-NSW",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "[Page 18]\n•\nCertification of internal controls.\n•\nAppointment and annual assessment of the performance of ARC members.\n•\nRecording Board resolutions concerning financial impacts, policy changes and the\nintroduction of initiatives.\n•\nReview of and compliance with administrative arrangements under the ARC charter,\ninternal audit charter, internal audit manual and ARC reporting cycle.\n•\nReview of the internal audit function.\n•\nAudit plan for 2023–24 and monitoring of internal and external audits, including reporting\nrecommendations.\n•\nMonitoring of internal audit budget.\n•\nPeople Matter Employee Survey results, including summary and action planning.\n•\nReview of Risk Management Framework including risk reporting framework.\n•\nEnterprise risk maturity assessment and updating of enterprise risk framework and\nstrategic risks.\n•\nBusiness continuity and service disruption planning.\n•",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2023-24.pdf (https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2023-24.pdf.coredownload.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-NSW-053",
      "entity_name": "Legal Aid Commission of NSW",
      "folder_name": "Legal-Aid-Commission-of-NSW",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "Compliance requirement Source of Completed Page\nrequirement reference\nStrategic objectives and outcomes TPG25-10a Yes 23–24\n25–31\nCurrent and future strategic plans to accomplish outcomes and objectives TPG25-10a Yes 23–24\n30\nSystems and processes to measure the target outcomes TPG25-10a Yes 32–33\n34\n35–36\nResource allocation to implement strategic plans TPG25-10a Yes 23–24\n25–31\nOperations and performance\nWhat have we done to improve the lives of the people of NSW and what impact did we have?",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2024-25.pdf (https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2024-25.pdf.coredownload.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-NSW-053",
      "entity_name": "Legal Aid Commission of NSW",
      "folder_name": "Legal-Aid-Commission-of-NSW",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "Compliance requirement Source of Completed Page\nrequirement reference\nStrategic objectives and outcomes TPG25-10a Yes 23–24\n25–31\nCurrent and future strategic plans to accomplish outcomes and objectives TPG25-10a Yes 23–24\n30\nSystems and processes to measure the target outcomes TPG25-10a Yes 32–33\n34\n35–36\nResource allocation to implement strategic plans TPG25-10a Yes 23–24\n25–31\nOperations and performance\nWhat have we done to improve the lives of the people of NSW and what impact did we have?",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2024-25.pdf (https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2024-25.pdf.coredownload.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-NSW-053",
      "entity_name": "Legal Aid Commission of NSW",
      "folder_name": "Legal-Aid-Commission-of-NSW",
      "category": "Staff Productivity",
      "scale": "small",
      "title": "Reusable briefing and summary assistant for internal documents",
      "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.",
      "quote": "[Page 6]\nOUR PEOPLE\nSTRATEGIC PRIORITY 2\n7\nNALP\nCIGETARTS\nOUR PEOPLE\nA diverse workforce that is safe, supported and valued\nGOAL 1 GOAL 2 GOAL 3 GOAL 4\nPrioritise staff safety, health Embed an inclusive and Attract, retain, develop and Transform our recruitment\nand wellbeing respectful culture reward a highly engaged\nworkforce\nDESCRIPTION: DESCRIPTION: DESCRIPTION: DESCRIPTION:\nWe recognise that our work can We will strengthen cultural safety We will recognise high-performing We will strengthen the inclusivity of our\ninvolve challenging and for our staff through a dedicated staff and develop targeted training recruitment processes to support\nconfronting issues that can affect internal dispute resolution model to strengthen our management diversity and ensure our workforce\nthe mental health and wellbeing of and targeted strategies to promote capability.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "strategies/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf (https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-NSW-053",
      "entity_name": "Legal Aid Commission of NSW",
      "folder_name": "Legal-Aid-Commission-of-NSW",
      "category": "Staff Productivity",
      "scale": "large",
      "title": "Department-wide knowledge and briefing platform",
      "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.",
      "quote": "[Page 6]\nOUR PEOPLE\nSTRATEGIC PRIORITY 2\n7\nNALP\nCIGETARTS\nOUR PEOPLE\nA diverse workforce that is safe, supported and valued\nGOAL 1 GOAL 2 GOAL 3 GOAL 4\nPrioritise staff safety, health Embed an inclusive and Attract, retain, develop and Transform our recruitment\nand wellbeing respectful culture reward a highly engaged\nworkforce\nDESCRIPTION: DESCRIPTION: DESCRIPTION: DESCRIPTION:\nWe recognise that our work can We will strengthen cultural safety We will recognise high-performing We will strengthen the inclusivity of our\ninvolve challenging and for our staff through a dedicated staff and develop targeted training recruitment processes to support\nconfronting issues that can affect internal dispute resolution model to strengthen our management diversity and ensure our workforce\nthe mental health and wellbeing of and targeted strategies to promote capability.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "strategies/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf (https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-NSW-053",
      "entity_name": "Legal Aid Commission of NSW",
      "folder_name": "Legal-Aid-Commission-of-NSW",
      "category": "Regulation & Policy",
      "scale": "small",
      "title": "Regulatory burden scan for forms, guidance, and reporting",
      "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.",
      "quote": "[Page 18]\n•\nCertification of internal controls.\n•\nAppointment and annual assessment of the performance of ARC members.\n•\nRecording Board resolutions concerning financial impacts, policy changes and the\nintroduction of initiatives.\n•\nReview of and compliance with administrative arrangements under the ARC charter,\ninternal audit charter, internal audit manual and ARC reporting cycle.\n•\nReview of the internal audit function.\n•\nAudit plan for 2023–24 and monitoring of internal and external audits, including reporting\nrecommendations.\n•\nMonitoring of internal audit budget.\n•\nPeople Matter Employee Survey results, including summary and action planning.\n•\nReview of Risk Management Framework including risk reporting framework.\n•\nEnterprise risk maturity assessment and updating of enterprise risk framework and\nstrategic risks.\n•\nBusiness continuity and service disruption planning.\n•",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2023-24.pdf (https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2023-24.pdf.coredownload.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-NSW-053",
      "entity_name": "Legal Aid Commission of NSW",
      "folder_name": "Legal-Aid-Commission-of-NSW",
      "category": "Regulation & Policy",
      "scale": "large",
      "title": "Adaptive regulation program with live feedback loops",
      "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.",
      "quote": "[Page 18]\n•\nCertification of internal controls.\n•\nAppointment and annual assessment of the performance of ARC members.\n•\nRecording Board resolutions concerning financial impacts, policy changes and the\nintroduction of initiatives.\n•\nReview of and compliance with administrative arrangements under the ARC charter,\ninternal audit charter, internal audit manual and ARC reporting cycle.\n•\nReview of the internal audit function.\n•\nAudit plan for 2023–24 and monitoring of internal and external audits, including reporting\nrecommendations.\n•\nMonitoring of internal audit budget.\n•\nPeople Matter Employee Survey results, including summary and action planning.\n•\nReview of Risk Management Framework including risk reporting framework.\n•\nEnterprise risk maturity assessment and updating of enterprise risk framework and\nstrategic risks.\n•\nBusiness continuity and service disruption planning.\n•",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2023-24.pdf (https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2023-24.pdf.coredownload.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-NSW-053",
      "entity_name": "Legal Aid Commission of NSW",
      "folder_name": "Legal-Aid-Commission-of-NSW",
      "category": "Citizen Participation",
      "scale": "small",
      "title": "Consultation feedback summaries with response tracking",
      "idea": "Summarise consultation submissions by theme and publish what changed in response.",
      "quote": "These\npriority reforms are as follows:\n Priority reform 1: Strengthen and establish formal partnerships and shared decision\nmaking.\n Priority reform 2: Build the Aboriginal Community Controlled Sector.\n Priority reform 3: Transform government organisations so they work better with\nAboriginal people.\n Priority reform 4: Improve and share access to data and information to enable\nAboriginal communities to make informed decisions.46\nWe consider Homes NSW has a key role to play with regard to priority reform 2, by building\nthe Aboriginal Community Controlled Sector, and particularly Aboriginal community-controlled\nhousing providers (ACHPs), to deliver the best services to Aboriginal people.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "strategies/legal-aid-nsw-response-to-homes-nsw-discussion-paper-2025-01.pdf.coredownload.pdf (https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/general/legal-aid-nsw-response-to-homes-nsw-discussion-paper-2025-01.pdf.coredownload.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-NSW-053",
      "entity_name": "Legal Aid Commission of NSW",
      "folder_name": "Legal-Aid-Commission-of-NSW",
      "category": "Citizen Participation",
      "scale": "large",
      "title": "Always-on policy participation platform",
      "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.",
      "quote": "These\npriority reforms are as follows:\n Priority reform 1: Strengthen and establish formal partnerships and shared decision\nmaking.\n Priority reform 2: Build the Aboriginal Community Controlled Sector.\n Priority reform 3: Transform government organisations so they work better with\nAboriginal people.\n Priority reform 4: Improve and share access to data and information to enable\nAboriginal communities to make informed decisions.46\nWe consider Homes NSW has a key role to play with regard to priority reform 2, by building\nthe Aboriginal Community Controlled Sector, and particularly Aboriginal community-controlled\nhousing providers (ACHPs), to deliver the best services to Aboriginal people.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "strategies/legal-aid-nsw-response-to-homes-nsw-discussion-paper-2025-01.pdf.coredownload.pdf (https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/general/legal-aid-nsw-response-to-homes-nsw-discussion-paper-2025-01.pdf.coredownload.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    }
  ],
  "legislation_administered": [],
  "artifacts": [
    {
      "category": "annual-reports",
      "year": "2024-25",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2024-25.pdf.coredownload.pdf",
      "file": "annual-reports/2024-25.pdf",
      "bytes": 5048522,
      "link_text": "Annual Report 2024–25 PDF | English\n                                    | November 2025 | 4 mb Download"
    },
    {
      "category": "annual-reports",
      "year": "2023-24",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2023-24.pdf.coredownload.pdf",
      "file": "annual-reports/2023-24.pdf",
      "bytes": 4820268,
      "link_text": "Annual Report 2023–24 PDF | English\n                                    | January 2025 | 4 mb Download"
    },
    {
      "category": "annual-reports",
      "year": "2022-23",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/annual-reports/annual-report-2022-23.pdf.coredownload.pdf",
      "file": "annual-reports/2022-23.pdf",
      "bytes": 4548068,
      "link_text": "Annual Report 2022–23 PDF | English\n                                    | January 2025 | 4 mb Download"
    },
    {
      "category": "strategies",
      "year": "2023",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf",
      "file": "strategies/legal-aid-nsw-strategic-plan-2023-2028.pdf.coredownload.pdf",
      "bytes": 120246,
      "link_text": "Strategic Plan 2023–2028 PDF | English\n                                    | November 2024 | 117 kb Download"
    },
    {
      "category": "strategies",
      "year": "2023-24",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/strategic-plans/legal-aid-strategic-plan-year-one-23-24.pdf.coredownload.pdf",
      "file": "strategies/legal-aid-strategic-plan-year-one-23-24.pdf.coredownload.pdf",
      "bytes": 86146,
      "link_text": "Year one 2023-2024 implementation plan PDF | English\n                                    | December 2023 | 84 kb Download"
    },
    {
      "category": "strategies",
      "year": "2024",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/disability-inclusion-action-plans/2024-2028/legal-aid-nsw-diap-2024-2028.pdf.coredownload.pdf",
      "file": "strategies/legal-aid-nsw-diap-2024-2028.pdf.coredownload.pdf",
      "bytes": 2848947,
      "link_text": "Disability Inclusion Action Plan 2024–2028 PDF | English\n                                    | December 2024 | 2 mb Download"
    },
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      "category": "strategies",
      "year": "2024",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/disability-inclusion-action-plans/2024-2028/legal-aid-nsw-diap-2024-2028-easy-read.pdf.coredownload.pdf",
      "file": "strategies/legal-aid-nsw-diap-2024-2028-easy-read.pdf.coredownload.pdf",
      "bytes": 4339079,
      "link_text": "Disability Inclusion Action Plan 2024–2028 Easy Read PDF | English\n                                    | December 2024 | 4 mb Download"
    },
    {
      "category": "strategies",
      "year": "2025",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/general/legal-aid-nsw-submission-nsw-mental-health-wellbeing-strategy-2025-09.pdf",
      "file": "strategies/legal-aid-nsw-submission-nsw-mental-health-wellbeing-strategy-2025-09.pdf",
      "bytes": 334165,
      "link_text": "A new Strategy for Mental Health and Wellbeing in NSW (PDF, 326KB)"
    },
    {
      "category": "strategies",
      "year": "2025",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/general/legal-aid-nsw-submission-restrictive-practices-regulation-2025-03.pdf",
      "file": "strategies/legal-aid-nsw-submission-restrictive-practices-regulation-2025-03.pdf",
      "bytes": 705267,
      "link_text": "A legislative framework to regulate restrictive practices (PDF, 688KB)"
    },
    {
      "category": "strategies",
      "year": "2025",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/general/legal-aid-nsw-response-to-homes-nsw-discussion-paper-2025-01.pdf.coredownload.pdf",
      "file": "strategies/legal-aid-nsw-response-to-homes-nsw-discussion-paper-2025-01.pdf.coredownload.pdf",
      "bytes": 1042500,
      "link_text": "Response to the discussion paper to inform the Homes for NSW Plan (PDF, 1MB)"
    },
    {
      "category": "strategies",
      "year": "2025",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/civil-law/legal-aid-nsw-submission-feedback-on-nsw-homelessness-strategy-2025-35-2025-02.pdf",
      "file": "strategies/legal-aid-nsw-submission-feedback-on-nsw-homelessness-strategy-2025-35-2025-02.pdf",
      "bytes": 702436,
      "link_text": "Feedback on the NSW Homelessness Strategy 2025–35 (PDF, 686KB)"
    },
    {
      "category": "strategies",
      "year": "2023",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2023/continuing-professional-development-for-legal-practitioners-on-coercive-control-discussion-paper.pdf",
      "file": "strategies/continuing-professional-development-for-legal-practitioners-on-coercive-control-.pdf",
      "bytes": 593367,
      "link_text": "Continuing professional development for legal practitioners on coercive control"
    },
    {
      "category": "strategies",
      "year": "2023",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2023/Development%20of%20a%20NSW%20Government%20Alcohol%20and%20Other%20Drug%20Strategy.pdf",
      "file": "strategies/Development-20of-20a-20NSW-20Government-20Alcohol-20and-20Other-20Drug-20Strateg.pdf",
      "bytes": 1022522,
      "link_text": "Development of a NSW Government Alcohol and Other Drug Strategy"
    },
    {
      "category": "strategies",
      "year": "2021",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2021/Public%20consultation%20on%20the%20English%20language%20requirement%20and%20the%20new%20sponsorship%20framework%20for%20the%20Partner%20visa%20program.pdf",
      "file": "strategies/Public-20consultation-20on-20the-20English-20language-20requirement-20and-20the-.pdf",
      "bytes": 522449,
      "link_text": "Consultation on the English language requirement and the new sponsorship framework for the Partner visa program"
    },
    {
      "category": "strategies",
      "year": "2025",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/news/media-releases/2025/2025-12-18-record-high-demand-for-legal-aid-new-data-shows.pdf.coredownload.pdf",
      "file": "strategies/2025-12-18-record-high-demand-for-legal-aid-new-data-shows.pdf.coredownload.pdf",
      "bytes": 96367,
      "link_text": "Record-high demand for legal aid, new data shows PDF | English\n                                    | December 2025 | 94 kb Download"
    },
    {
      "category": "reviews",
      "year": "2026",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/2026-submissions/civil-law/legal-aid-nsw-submission-to-parliamentary-inquiry-into-missing-and-murdered-persons-2026-03.pdf",
      "file": "reviews/legal-aid-nsw-submission-to-parliamentary-inquiry-into-missing-and-murdered-pers.pdf",
      "bytes": 214188,
      "link_text": "Inquiry into unsolved murders and long-term missing persons cases in NSW between 1965 and 2010 (PDF, 209KB)"
    },
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      "category": "reviews",
      "year": "2026",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/2026-submissions/criminal-law/legal-aid-nsw-submission-inquiry-into-youth-justice-2026-03.pdf",
      "file": "reviews/legal-aid-nsw-submission-inquiry-into-youth-justice-2026-03.pdf",
      "bytes": 1176802,
      "link_text": "Inquiry into evidence-based approaches to reducing the number of children in contact with the criminal justice system in NSW (PDF, 1.1MB)"
    },
    {
      "category": "reviews",
      "year": "2025",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/general/legal-aid-nsw-submission-mandatory-disease-testing-act-statutory-review-2025-11.pdf",
      "file": "reviews/legal-aid-nsw-submission-mandatory-disease-testing-act-statutory-review-2025-11.pdf",
      "bytes": 862341,
      "link_text": "Statutory review of the Mandatory Disease Testing Act 2021 (NSW) (PDF, 842KB)"
    },
    {
      "category": "reviews",
      "year": "2025",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/general/legal-aid-nsw-response-to-dcj-review-of-advo-order-6-2025-03.pdf",
      "file": "reviews/legal-aid-nsw-response-to-dcj-review-of-advo-order-6-2025-03.pdf",
      "bytes": 632576,
      "link_text": "Response to the review of Apprehended Domestic Violence Order 6 (PDF, 617KB)"
    },
    {
      "category": "reviews",
      "year": "2025",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/general/legal-aid-nsw-submission-feedback-establishing-an-ivc-2025-02.pdf",
      "file": "reviews/legal-aid-nsw-submission-feedback-establishing-an-ivc-2025-02.pdf",
      "bytes": 1625342,
      "link_text": "Feedback on establishing an Independent Victims’ Commissioner and the statutory review of the Victims Rights and Support Act 2013 (PDF, 1.6MB)"
    },
    {
      "category": "reviews",
      "year": "2025",
      "url": "https://www.legalaid.nsw.gov.au/content/dam/legalaidnsw/documents/pdf/about-us/law-reform/law-reform-submissions-2025/civil-law/legal-aid-nsw-submission-inquiry-into-modern-slavery-risks-2025-02.pdf",
      "file": "reviews/legal-aid-nsw-submission-inquiry-into-modern-slavery-risks-2025-02.pdf",
      "bytes": 225993,
      "link_text": "Inquiry into the modern slavery risks faced by temporary migrant workers in rural and regional NSW (PDF, 220KB)"
    },
    {
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