{ "entity_id": "S-NSW-066", "folder": "Landcom", "name": "Landcom", "type": "State-Owned Corporation", "jurisdiction": "NSW", "portfolio": "", "website": "https://www.landcom.com.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 12, "n_kpi_targets": 5, "n_kpi_results": 5, "n_outcomes": 3, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To make a positive difference to people’s lives in NSW by increasing the supply, affordability and diversity of housing and creating sustainable communities. [CP p.35]", "official_site_url": "https://www.landcom.com.au/", "source_documents": [ { "type": "annual_report", "title": "View document", "url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2025-Landcom-Annual-Report.pdf", "period": "2025", "confidence": "high" }, { "type": "annual_report", "title": "View document", "url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2024-Annual-Report.pdf", "period": "2024", "confidence": "high" }, { "type": "annual_report", "title": "View document", "url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2023-Annual-Report.pdf", "period": "2023", "confidence": "high" }, { "type": "annual_report", "title": "View document", "url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2022-Landcom-Annual-Report.pdf", "period": "2022", "confidence": "high" }, { "type": "annual_report", "title": "View document", "url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2021-Annual-Report.pdf", "period": "2021", "confidence": "high" }, { "type": "strategie", "title": "View document", "url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Reconciliation-Action-Plan/Reflect-Reconciliation-Action-Plan_20230905.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "View document", "url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Reconciliation-Action-Plan/Landcom-Innovate-RAP-Innovate-Reconciliation-Action-Plan.pdf", "period": null, "confidence": "medium" } ], "purpose": { "text": "To make a positive difference to people’s lives in NSW by increasing the supply, affordability and diversity of housing and creating sustainable communities. [CP p.35]", "source_url": "", "source_page": 35, "source_deep_url": "" }, "vision": null, "strategic_priorities": [ { "title": "Establish a sustainable and scalable build-to-rent program with pilot projects on the NSW South Coast and in the Norther", "description": "Establish a sustainable and scalable build-to-rent program with pilot projects on the NSW South Coast and in the Northern Rivers in accordance with NSW Government policy.", "source_url": "", "source_page": 14, "source_deep_url": "" }, { "title": "Demonstrate leadership in affordable housing through the delivery of an Affordable Housing Program. This program should ", "description": "Demonstrate leadership in affordable housing through the delivery of an Affordable Housing Program. This program should deliver 1,800 affordable homes by 2029 in line with the NSW Government’s commitment of 3,100 to the National Housing Accord, with a goal to deliver substantially more if provided access to surplus government land and relevant approvals.", "source_url": "", "source_page": 14, "source_deep_url": "" }, { "title": "Intensify Landcom’s work to increase the supply, affordability and diversity of housing and achieve more sustainable com", "description": "Intensify Landcom’s work to increase the supply, affordability and diversity of housing and achieve more sustainable communities by being the lead developer for surplus NSW Government land and transacting with private landowners.", "source_url": "", "source_page": 14, "source_deep_url": "" }, { "title": "Expand the activities of Landcom to regional NSW with a focus on areas where the regional economy is impacted by low hou", "description": "Expand the activities of Landcom to regional NSW with a focus on areas where the regional economy is impacted by low housing supply and/or low rental vacancy rates.", "source_url": "", "source_page": 14, "source_deep_url": "" }, { "title": "Partner with NSW Government agencies on a commercial basis to deliver housing supply and improve housing affordability a", "description": "Partner with NSW Government agencies on a commercial basis to deliver housing supply and improve housing affordability across the state and in accordance with NSW Government policy and any relevant housing targets.", "source_url": "", "source_page": 14, "source_deep_url": "" } ], "values": [ { "name": "Embrace challenge to deliver outcomes", "description": "", "source_url": "", "source_page": null }, { "name": "Being respectful and supportive of each other", "description": "", "source_url": "", "source_page": null }, { "name": "Excel through strong relationships", "description": "", "source_url": "", "source_page": null }, { "name": "Bring an enterprising spirit", "description": "", "source_url": "", "source_page": null }, { "name": "Recognising and celebrating success, having fun along the way", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Increase market housing supply", "description": "To lead in the delivery of built form to help us provide housing across faster and more innovative and sustainable ways.", "activities": [ "Develop projects to achieve settlements of lots for 22,000 homes by FY29", "Secure new projects in metropolitan and regional areas by FY29 that have the capacity to deliver 30,000 dwellings" ], "source_url": "", "source_page": 38, "source_deep_url": "" }, { "name": "Deliver affordable housing", "description": "To grow the affordable housing pipeline to deliver at least 1,800 affordable homes by FY29.", "activities": [ "Grow the affordable housing pipeline, to deliver at least 1,800 affordable homes by FY29", "Grow and deliver on a build-to-rent program" ], "source_url": "", "source_page": 38, "source_deep_url": "" }, { "name": "Expand regional housing supply", "description": "To continue to expand its footprint in regional NSW with a focus on areas impacted by low housing supply and/or low rental vacancy rates.", "activities": [ "Continuing to expand its footprint in regional NSW with a focus on areas impacted by low housing supply and/or low rental vacancy rates" ], "source_url": "", "source_page": 38, "source_deep_url": "" } ], "performance_measures": [ { "code": "MT6", "measure": "All projects implement actions to address identified physical and transition climate risks.", "target": "100%", "latest_result": "100% in scope projects have achieved", "status": "Achieved", "target_source_url": "", "target_source_page": 149, "result_source_url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2025-Landcom-Annual-Report.pdf", "result_source_page": 149 }, { "code": "MT7", "measure": "70% GHG emissions weighted portfolio reduction.", "target": "65% Projected weighted portfolio GHG reduction", "latest_result": "65% Projected weighted portfolio GHG reduction", "status": "Achieved", "target_source_url": "", "target_source_page": 149, "result_source_url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2025-Landcom-Annual-Report.pdf", "result_source_page": 149 }, { "code": "MT2", "measure": "10% upfront and embodied carbon weighted portfolio reduction.", "target": "13.2% projected weighted portfolio reduction.", "latest_result": "13.2% projected weighted portfolio reduction.", "status": "Achieved", "target_source_url": "", "target_source_page": 149, "result_source_url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2025-Landcom-Annual-Report.pdf", "result_source_page": 149 }, { "code": "MT1", "measure": "20% forecast precinct energy demand is supplied by renewable energy, or a smart energy solution.", "target": "100% of in-scope projects achieved", "latest_result": "100% of in-scope projects achieved", "status": "Achieved", "target_source_url": "", "target_source_page": 149, "result_source_url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2025-Landcom-Annual-Report.pdf", "result_source_page": 149 }, { "code": "MT3", "measure": "All residential dwellings to achieve BASIX 60 water rating.", "target": "73% of dwellings achieved", "latest_result": "73% of dwellings achieved", "status": "Achieved", "target_source_url": "", "target_source_page": 149, "result_source_url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2025-Landcom-Annual-Report.pdf", "result_source_page": 149 } ], "document_alignment_terms": { "must_support": [ "To make a positive difference to people’s lives in NSW by increasing the supply, affordability and diversity of housing and creating sustainable communities. [CP p.35]", "Establish a sustainable and scalable build-to-rent program with pilot projects on the NSW South Coast and in the Northern Rivers in accordance with NSW Government policy.", "Demonstrate leadership in affordable housing through the delivery of an Affordable Housing Program. This program should deliver 1,800 affordable homes by 2029 in line with the NSW Government’s commitment of 3,100 to the National Housing Accord, with a goal to deliver substantially more if provided access to surplus government land and relevant approvals.", "Intensify Landcom’s work to increase the supply, affordability and diversity of housing and achieve more sustainable communities by being the lead developer for surplus NSW Government land and transacting with private landowners.", "Expand the activities of Landcom to regional NSW with a focus on areas where the regional economy is impacted by low housing supply and/or low rental vacancy rates.", "Partner with NSW Government agencies on a commercial basis to deliver housing supply and improve housing affordability across the state and in accordance with NSW Government policy and any relevant housing targets." ], "watch_terms": [ "All projects implement actions to address identified physical and transition climate risks.", "70% GHG emissions weighted portfolio reduction.", "10% upfront and embodied carbon weighted portfolio reduction.", "20% forecast precinct energy demand is supplied by renewable energy, or a smart energy solution.", "All residential dwellings to achieve BASIX 60 water rating." ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2025-26", "corporate_plan_period": "FY24–29", "vision": null, "vision_source_page": null, "purposes": "To make a positive difference to people’s lives in NSW by increasing the supply, affordability and diversity of housing and creating sustainable communities. [CP p.35]", "purposes_source_page": 35, "how_we_deliver": "We work together to drive high performance and create a culture where everyone feels trusted, valued and empowered. [CP p.35]", "how_we_deliver_source_page": 35, "government_priorities": [ { "text": "Establish a sustainable and scalable build-to-rent program with pilot projects on the NSW South Coast and in the Northern Rivers in accordance with NSW Government policy.", "source_page": 14 }, { "text": "Demonstrate leadership in affordable housing through the delivery of an Affordable Housing Program. This program should deliver 1,800 affordable homes by 2029 in line with the NSW Government’s commitment of 3,100 to the National Housing Accord, with a goal to deliver substantially more if provided access to surplus government land and relevant approvals.", "source_page": 14 }, { "text": "Intensify Landcom’s work to increase the supply, affordability and diversity of housing and achieve more sustainable communities by being the lead developer for surplus NSW Government land and transacting with private landowners.", "source_page": 14 }, { "text": "Expand the activities of Landcom to regional NSW with a focus on areas where the regional economy is impacted by low housing supply and/or low rental vacancy rates.", "source_page": 14 }, { "text": "Partner with NSW Government agencies on a commercial basis to deliver housing supply and improve housing affordability across the state and in accordance with NSW Government policy and any relevant housing targets.", "source_page": 14 } ], "outcomes": [ { "name": "Increase market housing supply", "description": "To lead in the delivery of built form to help us provide housing across faster and more innovative and sustainable ways.", "key_activities": [ "Develop projects to achieve settlements of lots for 22,000 homes by FY29", "Secure new projects in metropolitan and regional areas by FY29 that have the capacity to deliver 30,000 dwellings" ], "source_page": 38 }, { "name": "Deliver affordable housing", "description": "To grow the affordable housing pipeline to deliver at least 1,800 affordable homes by FY29.", "key_activities": [ "Grow the affordable housing pipeline, to deliver at least 1,800 affordable homes by FY29", "Grow and deliver on a build-to-rent program" ], "source_page": 38 }, { "name": "Expand regional housing supply", "description": "To continue to expand its footprint in regional NSW with a focus on areas impacted by low housing supply and/or low rental vacancy rates.", "key_activities": [ "Continuing to expand its footprint in regional NSW with a focus on areas impacted by low housing supply and/or low rental vacancy rates" ], "source_page": 38 } ], "values": [ "Embrace challenge to deliver outcomes", "Being respectful and supportive of each other", "Excel through strong relationships", "Bring an enterprising spirit", "Recognising and celebrating success, having fun along the way" ], "values_framework_name": "Landcom’s values", "kpi_targets_2025_26": [ { "code": "MT6", "measure": "All projects implement actions to address identified physical and transition climate risks.", "target": "100%", "source_page": 149 }, { "code": "MT7", "measure": "70% GHG emissions weighted portfolio reduction.", "target": "65% Projected weighted portfolio GHG reduction", "source_page": 149 }, { "code": "MT2", "measure": "10% upfront and embodied carbon weighted portfolio reduction.", "target": "13.2% projected weighted portfolio reduction.", "source_page": 149 }, { "code": "MT1", "measure": "20% forecast precinct energy demand is supplied by renewable energy, or a smart energy solution.", "target": "100% of in-scope projects achieved", "source_page": 149 }, { "code": "MT3", "measure": "All residential dwellings to achieve BASIX 60 water rating.", "target": "73% of dwellings achieved", "source_page": 149 } ], "kpi_results_2024_25": [ { "code": "MT6", "measure": "All projects implement actions to address identified physical and transition climate risks.", "result": "100% in scope projects have achieved", "status": "Achieved", "source_page": 149 }, { "code": "MT7", "measure": "70% GHG emissions weighted portfolio reduction.", "result": "65% Projected weighted portfolio GHG reduction", "status": "Achieved", "source_page": 149 }, { "code": "MT2", "measure": "10% upfront and embodied carbon weighted portfolio reduction.", "result": "13.2% projected weighted portfolio reduction.", "status": "Achieved", "source_page": 149 }, { "code": "MT1", "measure": "20% forecast precinct energy demand is supplied by renewable energy, or a smart energy solution.", "result": "100% of in-scope projects achieved", "status": "Achieved", "source_page": 149 }, { "code": "MT3", "measure": "All residential dwellings to achieve BASIX 60 water rating.", "result": "73% of dwellings achieved", "status": "Achieved", "source_page": 149 } ], "_source_urls": { "annual_report_url": "https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2025-Landcom-Annual-Report.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-NSW-066", "entity_name": "Landcom", "folder_name": "Landcom", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "In particular, these targets work to support • Environmental Management Performance Results, p.20\nresponse to physical climate-related risks in the form\n• Waste & Materials Performance Results, p.22\nof urban heat island reduction targets, solar reflective\n• Water Performance Results, p.25\nindex standards for roofing and requirements for all\nprojects to demonstrate actions aimed at addressing • Innovation Performance Results, p.43\nhigh and extreme rated physical climate hazard risks. • Case Study: Transition Risk Scenario Analysis\nFurthermore, our targets have supported and placed\n• Case Study: Transition Risk Priority Actions\nLandcom in a good position at responding to key\n• Case Study: Heat Resilient Communities\nidentified transition climate-related risks, including\nour targets around GHG reduction, upfront/embodied • Case Study: Climate Active Journey", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "other-pdfs/2024_Landcom_Sustainability_Report.pdf (https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Sustainability-Reports/2024_Landcom_Sustainability_Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NSW-066", "entity_name": "Landcom", "folder_name": "Landcom", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "In particular, these targets work to support • Environmental Management Performance Results, p.20\nresponse to physical climate-related risks in the form\n• Waste & Materials Performance Results, p.22\nof urban heat island reduction targets, solar reflective\n• Water Performance Results, p.25\nindex standards for roofing and requirements for all\nprojects to demonstrate actions aimed at addressing • Innovation Performance Results, p.43\nhigh and extreme rated physical climate hazard risks. • Case Study: Transition Risk Scenario Analysis\nFurthermore, our targets have supported and placed\n• Case Study: Transition Risk Priority Actions\nLandcom in a good position at responding to key\n• Case Study: Heat Resilient Communities\nidentified transition climate-related risks, including\nour targets around GHG reduction, upfront/embodied • Case Study: Climate Active Journey", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "other-pdfs/2024_Landcom_Sustainability_Report.pdf (https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Sustainability-Reports/2024_Landcom_Sustainability_Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NSW-066", "entity_name": "Landcom", "folder_name": "Landcom", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "The more significant risks relating to the + Gain recognised in other comprehensive income (2,761) (1,865)\ndefined benefits are:\n(-) Employer contributions (1,015) (1,101)\n• Investment risk - The risk that investment returns will be lower than assumed and the Employer will need to\nNet defined benefit liability 11,266 14,553\nincrease contributions to offset this shortfall;\n• Longevity risk – The risk that pensioners live longer than assumed, increasing future pensions;\n• Pension indexation risk – The risk that pensions will increase at a rate greater than assumed, increasing future 2021 2020\npensions; Reconciliation of the total defined benefit obligation $'000 $'000\n• Salary growth risk - The risk that wages or salaries (on which future benefit amounts for active members will be", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2021.pdf (https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2021-Annual-Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-066", "entity_name": "Landcom", "folder_name": "Landcom", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "The more significant risks relating to the + Gain recognised in other comprehensive income (2,761) (1,865)\ndefined benefits are:\n(-) Employer contributions (1,015) (1,101)\n• Investment risk - The risk that investment returns will be lower than assumed and the Employer will need to\nNet defined benefit liability 11,266 14,553\nincrease contributions to offset this shortfall;\n• Longevity risk – The risk that pensioners live longer than assumed, increasing future pensions;\n• Pension indexation risk – The risk that pensions will increase at a rate greater than assumed, increasing future 2021 2020\npensions; Reconciliation of the total defined benefit obligation $'000 $'000\n• Salary growth risk - The risk that wages or salaries (on which future benefit amounts for active members will be", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2021.pdf (https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2021-Annual-Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-066", "entity_name": "Landcom", "folder_name": "Landcom", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "FY24\nFocus Area Objective Target performance\nClimate & To respect, conserve All projects implement actions to address 100%\nResilience and regenerate our identified physical and transition climate risks in scope projects\nnatural environment have achieved\nand embed adaptation\nNet positive biodiversity portfolio performance Net positive (+3%)\nand resilience into all\noverall portfolio\nprecincts, and expand\nperformance\ncommunity awareness\nAll projects achieve a net urban heat reduction 100%\nin scope projects\nhave achieved\nAll new built form adopts industry best practice 100%\nSolar Reflective Index (SRI) minimums in scope projects\nhave achieved\nClimate Change Risk and Community Resilience\nAll our new in scope projects since the launch of We anticipate these physical risks and their influence on", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "other-pdfs/2024_Landcom_Sustainability_Report.pdf (https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Sustainability-Reports/2024_Landcom_Sustainability_Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NSW-066", "entity_name": "Landcom", "folder_name": "Landcom", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "FY24\nFocus Area Objective Target performance\nClimate & To respect, conserve All projects implement actions to address 100%\nResilience and regenerate our identified physical and transition climate risks in scope projects\nnatural environment have achieved\nand embed adaptation\nNet positive biodiversity portfolio performance Net positive (+3%)\nand resilience into all\noverall portfolio\nprecincts, and expand\nperformance\ncommunity awareness\nAll projects achieve a net urban heat reduction 100%\nin scope projects\nhave achieved\nAll new built form adopts industry best practice 100%\nSolar Reflective Index (SRI) minimums in scope projects\nhave achieved\nClimate Change Risk and Community Resilience\nAll our new in scope projects since the launch of We anticipate these physical risks and their influence on", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "other-pdfs/2024_Landcom_Sustainability_Report.pdf (https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Sustainability-Reports/2024_Landcom_Sustainability_Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NSW-066", "entity_name": "Landcom", "folder_name": "Landcom", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "2015\n• completed research including resources (Statutory Bodies) Regulation\nallocated, and 2015 Report on risk management and insurance activities Schedule 1 Annual Reports Exemption subject\n• continuing research and development activities, (Statutory Bodies) Regulation to a condition that\nincluding resources allocated unless that 2015 the comments and\ninformation could adversely affect operations. information are to\nbe disclosed in a\nHuman resources: Schedule 1 Annual Reports - summarised form.\n• number of employees by category and (Statutory Bodies) Regulation\ncomparison with prior three years 2015 Disclosure of controlled entities: Schedule 1 Annual Reports Exemption subject to\n• exceptional movements in employee wages, • details of names, objectives, operations, (Statutory Bodies) Regulation a condition that the", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2022.pdf (https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2022-Landcom-Annual-Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-066", "entity_name": "Landcom", "folder_name": "Landcom", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "2015\n• completed research including resources (Statutory Bodies) Regulation\nallocated, and 2015 Report on risk management and insurance activities Schedule 1 Annual Reports Exemption subject\n• continuing research and development activities, (Statutory Bodies) Regulation to a condition that\nincluding resources allocated unless that 2015 the comments and\ninformation could adversely affect operations. information are to\nbe disclosed in a\nHuman resources: Schedule 1 Annual Reports - summarised form.\n• number of employees by category and (Statutory Bodies) Regulation\ncomparison with prior three years 2015 Disclosure of controlled entities: Schedule 1 Annual Reports Exemption subject to\n• exceptional movements in employee wages, • details of names, objectives, operations, (Statutory Bodies) Regulation a condition that the", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2022.pdf (https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2022-Landcom-Annual-Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-066", "entity_name": "Landcom", "folder_name": "Landcom", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "It was\nefficacy open for staff consultation on the staff intranet until 7\nApril 2022. • staff completed risk assessments for work from\nhome transitions, COVID-19 Vaccination Policy and Key findings from the Psychological Hazard Risk\nreturning to the workplace Assessment:\n• in December 2021 we implemented our COVID-19\n• Landcom has various systems and processes in place Vaccination Policy after consultation with all staff\nthat are effective controls to mitigate psychosocial\n• all staff returned to a hybrid working environment hazards identified.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2022.pdf (https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2022-Landcom-Annual-Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-NSW-066", "entity_name": "Landcom", "folder_name": "Landcom", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "It was\nefficacy open for staff consultation on the staff intranet until 7\nApril 2022. • staff completed risk assessments for work from\nhome transitions, COVID-19 Vaccination Policy and Key findings from the Psychological Hazard Risk\nreturning to the workplace Assessment:\n• in December 2021 we implemented our COVID-19\n• Landcom has various systems and processes in place Vaccination Policy after consultation with all staff\nthat are effective controls to mitigate psychosocial\n• all staff returned to a hybrid working environment hazards identified.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2022.pdf (https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2022-Landcom-Annual-Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-NSW-066", "entity_name": "Landcom", "folder_name": "Landcom", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Activities to encourage public\nto achieve outcomes / objectives participation included:\nLandcom is exposed to a range of political, economic, • social media and website updates\nindustrial, commercial and operational, legal and\n• digital newsletters\nregulatory, social, technological, sustainability and\n• advertising, including print, online, outdoor and radio,\nenvironmental risks.\nletterbox drops and direct mail\nIn FY23 the Board and Management reviewed its\n• engagement opportunities promoted at public\nRisk Appetite Statement and strategic risks against\nand stakeholder meetings.\nthe new FY24-27 Strategic Plan to ensure that the\nkey internal and external risks were commensurate Promotion was also undertaken to support the\nwith our Strategic Priorities.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2023.pdf (https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2023-Annual-Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NSW-066", "entity_name": "Landcom", "folder_name": "Landcom", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Activities to encourage public\nto achieve outcomes / objectives participation included:\nLandcom is exposed to a range of political, economic, • social media and website updates\nindustrial, commercial and operational, legal and\n• digital newsletters\nregulatory, social, technological, sustainability and\n• advertising, including print, online, outdoor and radio,\nenvironmental risks.\nletterbox drops and direct mail\nIn FY23 the Board and Management reviewed its\n• engagement opportunities promoted at public\nRisk Appetite Statement and strategic risks against\nand stakeholder meetings.\nthe new FY24-27 Strategic Plan to ensure that the\nkey internal and external risks were commensurate Promotion was also undertaken to support the\nwith our Strategic Priorities.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2023.pdf (https://www.landcom.com.au/assets/Uploads/Corporate-Publications/Annual-Reports/2023-Annual-Report.pdf)", 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