{
  "entity_id": "B-002645",
  "folder": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board",
  "name": "Joint Accreditation System of Australia/New Zealand Governing Board",
  "type": "Inter-jurisdictional Body",
  "jurisdiction": "Commonwealth",
  "portfolio": "Industry, Science and Resources",
  "website": "https://www.jasanz.org",
  "data_status": "rich",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": true,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_global_initiatives_structured": false,
    "n_global_initiatives": 0,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 5,
    "n_kpi_targets": 1,
    "n_kpi_results": 1,
    "n_outcomes": 1,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "published",
    "confidence": "high",
    "summary": "To ensure that JASANZ accreditation enhances national, trans-Tasman and international trade. Achieve international recognition for the excellence of Australian and New Zealand goods and services. [CP p.7]",
    "official_site_url": "https://www.jasanz.org",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "Annual Report 2023-2024",
        "url": "https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf",
        "period": "2023-24",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "JASANZ Annual Report 2022-2023 The Annual Report covers activity undertaken by JASANZ from 1 July 2023 to 30 June 2024. It addresses performance against the und",
        "url": "https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf",
        "period": "2022-23",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Annual Report 2021-2022",
        "url": "https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf",
        "period": "2021-22",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Annual report 2020-2021",
        "url": "https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf",
        "period": "2020-21",
        "confidence": "high"
      }
    ],
    "purpose": {
      "text": "To ensure that JASANZ accreditation enhances national, trans-Tasman and international trade. Achieve international recognition for the excellence of Australian and New Zealand goods and services. [CP p.7]",
      "source_url": "",
      "source_page": 7,
      "source_deep_url": ""
    },
    "vision": {
      "text": "JASANZ will be the accreditation body of choice nationally, regionally and internationally. Achieve international recognition for the excellence of Australian and New Zealand goods and services. JASANZ is committed to providing leadership in accreditation for Australia and New Zealand. [CP p.7]",
      "source_url": "",
      "source_page": 7,
      "source_deep_url": ""
    },
    "strategic_priorities": [
      {
        "title": "Improving CAB performance",
        "description": "Improving CAB performance",
        "source_url": "",
        "source_page": 16,
        "source_deep_url": ""
      },
      {
        "title": "Developing a portfolio of viable schemes",
        "description": "Developing a portfolio of viable schemes",
        "source_url": "",
        "source_page": 16,
        "source_deep_url": ""
      },
      {
        "title": "Engaging certified organisations",
        "description": "Engaging certified organisations",
        "source_url": "",
        "source_page": 16,
        "source_deep_url": ""
      },
      {
        "title": "Management systems and quality",
        "description": "Management systems and quality",
        "source_url": "",
        "source_page": 16,
        "source_deep_url": ""
      },
      {
        "title": "Product certification",
        "description": "Product certification",
        "source_url": "",
        "source_page": 16,
        "source_deep_url": ""
      },
      {
        "title": "Building a global profile",
        "description": "Building a global profile",
        "source_url": "",
        "source_page": 16,
        "source_deep_url": ""
      },
      {
        "title": "Protecting brand and identity",
        "description": "Protecting brand and identity",
        "source_url": "",
        "source_page": 16,
        "source_deep_url": ""
      },
      {
        "title": "Responding to technology",
        "description": "Responding to technology",
        "source_url": "",
        "source_page": 16,
        "source_deep_url": ""
      }
    ],
    "values": [
      {
        "name": "Integrity and trust",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Professionalism",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Customer focus",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Linkages",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "International acceptance",
        "description": "",
        "source_url": "",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Accreditation System",
        "description": "The accreditation system continues to operate under some pressure but with a high level of continuity. Some areas have grown dramatically. The number of accredited bodies increased to 140, up from 137 on 1 July 2023. During the same period, the number of certificates increased from 165,162 to 188,535. [AR p.8]",
        "activities": [
          "Developing 13 new courses",
          "Endorsing new schemes in various sectors",
          "Developing and testing an innovative toolkit for scheme owners"
        ],
        "source_url": "",
        "source_page": 8,
        "source_deep_url": ""
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "Cumulative greenhouse gas emissions",
        "target": "27 GW (cumulative)",
        "latest_result": "Target met",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf",
        "result_source_page": null
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "To ensure that JASANZ accreditation enhances national, trans-Tasman and international trade. Achieve international recognition for the excellence of Australian and New Zealand good",
        "JASANZ will be the accreditation body of choice nationally, regionally and internationally. Achieve international recognition for the excellence of Australian and New Zealand goods",
        "Improving CAB performance",
        "Developing a portfolio of viable schemes",
        "Engaging certified organisations",
        "Management systems and quality",
        "Product certification",
        "Building a global profile",
        "Protecting brand and identity",
        "Responding to technology"
      ],
      "watch_terms": [
        "Cumulative greenhouse gas emissions"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": ""
  },
  "global_initiatives": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": "JASANZ will be the accreditation body of choice nationally, regionally and internationally. Achieve international recognition for the excellence of Australian and New Zealand goods and services. JASANZ is committed to providing leadership in accreditation for Australia and New Zealand. [CP p.7]",
    "vision_source_page": 7,
    "purposes": "To ensure that JASANZ accreditation enhances national, trans-Tasman and international trade. Achieve international recognition for the excellence of Australian and New Zealand goods and services. [CP p.7]",
    "purposes_source_page": 7,
    "how_we_deliver": "JASANZ does this by accrediting the bodies that certify or inspect organisations’ management systems, products, services, or people. This ensures that a certifier or inspector can be trusted to assess whether an organisation’s management systems, products, services, and people conform to international standards. [CP p.6]",
    "how_we_deliver_source_page": 6,
    "government_priorities": [
      {
        "text": "Improving CAB performance",
        "source_page": 16
      },
      {
        "text": "Developing a portfolio of viable schemes",
        "source_page": 16
      },
      {
        "text": "Engaging certified organisations",
        "source_page": 16
      },
      {
        "text": "Management systems and quality",
        "source_page": 16
      },
      {
        "text": "Product certification",
        "source_page": 16
      },
      {
        "text": "Building a global profile",
        "source_page": 16
      },
      {
        "text": "Protecting brand and identity",
        "source_page": 16
      },
      {
        "text": "Responding to technology",
        "source_page": 16
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Accreditation System",
        "description": "The accreditation system continues to operate under some pressure but with a high level of continuity. Some areas have grown dramatically. The number of accredited bodies increased to 140, up from 137 on 1 July 2023. During the same period, the number of certificates increased from 165,162 to 188,535. [AR p.8]",
        "key_activities": [
          "Developing 13 new courses",
          "Endorsing new schemes in various sectors",
          "Developing and testing an innovative toolkit for scheme owners"
        ],
        "source_page": 8
      }
    ],
    "values": [
      "Integrity and trust",
      "Professionalism",
      "Customer focus",
      "Linkages",
      "International acceptance"
    ],
    "values_framework_name": "JASANZ Values",
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "Cumulative greenhouse gas emissions",
        "target": "27 GW (cumulative)",
        "source_page": null
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "Cumulative greenhouse gas emissions",
        "result": "Target met",
        "status": "Achieved",
        "source_page": null
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "B-002645",
      "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board",
      "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "These risks include but are not We reviewed several schemes in the sector including the\nlimited to the maintenance of a three-year audit cycle, Australian Health Service Safety and Quality Accreditation\naudit costs, confidentiality, and personnel competency. (AHSSQA) Scheme and General Practice Accreditation\n(cid:40)ach risk has been documented in A(cid:132)A round-table minutes, Scheme administered by the Australian Commission\na JASANZ FA(cid:132) service desk, a risk register, and in published on Safety and (cid:132)uality in (cid:66)ealth Care (the Commission).\nscheme advisories.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-002645",
      "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board",
      "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "These risks include but are not We reviewed several schemes in the sector including the\nlimited to the maintenance of a three-year audit cycle, Australian Health Service Safety and Quality Accreditation\naudit costs, confidentiality, and personnel competency. (AHSSQA) Scheme and General Practice Accreditation\n(cid:40)ach risk has been documented in A(cid:132)A round-table minutes, Scheme administered by the Australian Commission\na JASANZ FA(cid:132) service desk, a risk register, and in published on Safety and (cid:132)uality in (cid:66)ealth Care (the Commission).\nscheme advisories.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-002645",
      "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board",
      "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "Key Initiative 1 – Identify key sectors for growth\nIndicator Performance Measure Target for 2024/25 Target for 2025/26 Target for 2026/27\nDevelop opportunities Identification of new Identify new sectors, Launch one new sector\nto expand the sectors sectors for growth and launch one\nin which we operate new sector\nLaunch new schemes Launch two new Launch two new Launch two new\nin relevant sectors schemes schemes schemes\nKey Initiative 2 – Enhance our global profile\nIndicator Performance Measure Target for 2024/25 Target for 2025/26 Target for 2026/27\nInternational Retain IAF MRA, ILAC Maintain signatory Maintain signatory Maintain signatory\nrecognition of MRA and APAC MRA status status status\nthe standards signatory status\nand conformance\ninfrastructure\nActive representation IAF MLA Committee IAF MLA Committee IAF MLA Committee\nat IAF, ILAC and APAC Chair Chair Chair",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf (https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "B-002645",
      "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board",
      "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "Key Initiative 1 – Identify key sectors for growth\nIndicator Performance Measure Target for 2024/25 Target for 2025/26 Target for 2026/27\nDevelop opportunities Identification of new Identify new sectors, Launch one new sector\nto expand the sectors sectors for growth and launch one\nin which we operate new sector\nLaunch new schemes Launch two new Launch two new Launch two new\nin relevant sectors schemes schemes schemes\nKey Initiative 2 – Enhance our global profile\nIndicator Performance Measure Target for 2024/25 Target for 2025/26 Target for 2026/27\nInternational Retain IAF MRA, ILAC Maintain signatory Maintain signatory Maintain signatory\nrecognition of MRA and APAC MRA status status status\nthe standards signatory status\nand conformance\ninfrastructure\nActive representation IAF MLA Committee IAF MLA Committee IAF MLA Committee\nat IAF, ILAC and APAC Chair Chair Chair",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf (https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "B-002645",
      "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board",
      "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "Table 5: Summary – engaging certified organisations\nActivities Outcomes\nFocus on NDIS service Contract services completed\nSupport for Industry Service Organisations (SISO) First and second milestone delivered\ntechnical services project\nJAS-ANZ Futures Program Program developed and ready for delivery",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "B-002645",
      "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board",
      "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "Table 5: Summary – engaging certified organisations\nActivities Outcomes\nFocus on NDIS service Contract services completed\nSupport for Industry Service Organisations (SISO) First and second milestone delivered\ntechnical services project\nJAS-ANZ Futures Program Program developed and ready for delivery",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "B-002645",
      "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board",
      "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board",
      "category": "Regulation & Policy",
      "scale": "small",
      "title": "Regulatory burden scan for forms, guidance, and reporting",
      "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.",
      "quote": "During 2022–23, a complete brand identity\nmay result in an e(cid:380)tended or stepped introduction of the\nand messaging framework was completed, ready for\nnew compliance mark.\nrelease. (cid:70)n April 2023, our new visual identity was launched,\nincluding an updated website and register, receiving positive The update of our brand messaging and guidelines is now\nfeedback from various stakeholders (see pages 46–47). completed, and this opens options for sector-specific\nmessaging workshops to build communications guidelines\nApplications for registration of a marketing symbol and\nand a content plan.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-002645",
      "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board",
      "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board",
      "category": "Regulation & Policy",
      "scale": "large",
      "title": "Adaptive regulation program with live feedback loops",
      "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.",
      "quote": "During 2022–23, a complete brand identity\nmay result in an e(cid:380)tended or stepped introduction of the\nand messaging framework was completed, ready for\nnew compliance mark.\nrelease. (cid:70)n April 2023, our new visual identity was launched,\nincluding an updated website and register, receiving positive The update of our brand messaging and guidelines is now\nfeedback from various stakeholders (see pages 46–47). completed, and this opens options for sector-specific\nmessaging workshops to build communications guidelines\nApplications for registration of a marketing symbol and\nand a content plan.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-002645",
      "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board",
      "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board",
      "category": "Case Processing",
      "scale": "small",
      "title": "Triage queue for stuck or ageing cases",
      "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.",
      "quote": "Witnessing, which involves observing an auditor undertaking\nan audit at a client’s premises, was halted as lockdown\nWe have concluded that remote assessments were at least as\narrangements were introduced.\neffective as on-site assessments and should form a standard part\nDespite the reduced volume of activity, the level of effort of our future assessment methodology.\nincreased due to additional planning and preparation time applied\nCritical and Other\n600 Locations\nTransitions\n500\nPerson Days 19/20 Follow Up\n400 Person Days 20/21 Initial Assessments\n300 Scope Extensions\n200 Re-Assessments\nSurveillance\n100 0 100 200 300 400 500 600 700 800\nOffice Assessments\n0\nScheduled Witnessing Scope Extension Witnessing - Initial Surveillance Re-Assessments Scope Extensions Initial Follow Up Transitions Critical and Other\nWitnessing Assessments Locations\nWitness Assessments 19/20 603.5 298.5 65 55.25 88.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Applicants / case officers",
      "source": "annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
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        "Change fatigue",
        "Unclear accountability"
      ]
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      "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.",
      "quote": "Witnessing, which involves observing an auditor undertaking\nan audit at a client’s premises, was halted as lockdown\nWe have concluded that remote assessments were at least as\narrangements were introduced.\neffective as on-site assessments and should form a standard part\nDespite the reduced volume of activity, the level of effort of our future assessment methodology.\nincreased due to additional planning and preparation time applied\nCritical and Other\n600 Locations\nTransitions\n500\nPerson Days 19/20 Follow Up\n400 Person Days 20/21 Initial Assessments\n300 Scope Extensions\n200 Re-Assessments\nSurveillance\n100 0 100 200 300 400 500 600 700 800\nOffice Assessments\n0\nScheduled Witnessing Scope Extension Witnessing - Initial Surveillance Re-Assessments Scope Extensions Initial Follow Up Transitions Critical and Other\nWitnessing Assessments Locations\nWitness Assessments 19/20 603.5 298.5 65 55.25 88.",
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      "beneficiaries": "Applicants / case officers",
      "source": "annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
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      "scale": "small",
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      "quote": "Demand from new applicant certification\nInitiate formal study of Project defined and contract\nbodies for these standards remained consistently strong.\nquality management systems completed\nWe have previously completed two detailed surveys (2012 and\n(QMS) and environmental\n2018) and analysed industry responses to these standards.\nmanagement systems (EMS)\nWe completed a project definition and contracting arrangements implementation\nfor further studies to be undertaken in 2022/23 by Monash\nGuidance and support on Work in progress to develop\nUniversity and the University of Canterbury.",
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      "proof": "Evidence-backed",
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      "source": "annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)",
      "implementation": [
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      "quote": "Demand from new applicant certification\nInitiate formal study of Project defined and contract\nbodies for these standards remained consistently strong.\nquality management systems completed\nWe have previously completed two detailed surveys (2012 and\n(QMS) and environmental\n2018) and analysed industry responses to these standards.\nmanagement systems (EMS)\nWe completed a project definition and contracting arrangements implementation\nfor further studies to be undertaken in 2022/23 by Monash\nGuidance and support on Work in progress to develop\nUniversity and the University of Canterbury.",
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      "effort": "High",
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      "beneficiaries": "Delivery teams / suppliers",
      "source": "annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)",
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