{ "entity_id": "B-004225", "folder": "Inspector-General-of-Water-Compliance", "name": "Inspector-General of Water Compliance", "type": "Statutory Body", "jurisdiction": "Commonwealth", "portfolio": "Climate Change, Energy, the Environment and Water", "website": "https://www.igwc.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 9, "n_kpi_targets": 8, "n_kpi_results": 8, "n_outcomes": 9, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To drive the integrity of water management across the Murray-Darling Basin.", "official_site_url": "https://www.igwc.gov.au/", "source_documents": [ { "type": "strategie", "title": "Strategic Plan 2026-2030 (PDF 6.16 MB)", "url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "period": "2026", "confidence": "medium" }, { "type": "strategie", "title": "2023-26 Strategic Plan", "url": "https://www.igwc.gov.au/sites/default/files/2023-08/lgwc-strategic-plan-2023-2026.pdf", "period": "2023", "confidence": "medium" }, { "type": "annual_report", "title": "Annual Report", "url": "https://www.igwc.gov.au/sites/default/files/documents/2025-10/annual-report-2024-25.pdf", "period": "2025", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan", "url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "period": "2026", "confidence": "high" } ], "purpose": { "text": "To drive the integrity of water management across the Murray-Darling Basin.", "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 5, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=5" }, "vision": { "text": "To ensure effective and resilient water management across the Murray-Darling Basin, today and for future generations.", "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 4, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=4" }, "strategic_priorities": [ { "title": "Plans are implemented:", "description": "Plans are implemented:", "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 5, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=5" }, { "title": "Water measurement is trustworthy:", "description": "Water measurement is trustworthy:", "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 5, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=5" }, { "title": "Organisational maturity:", "description": "Organisational maturity:", "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 5, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=5" } ], "values": [ { "name": "Assurance", "description": "", "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": null }, { "name": "Integrity", "description": "", "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": null }, { "name": "Transparency", "description": "", "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": null }, { "name": "Impact", "description": "", "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Implementation of plans", "description": "We will monitor implementation of surface water resource plans, with a primary focus on New South Wales, to ensure all water resource plan areas are oversighted by the Inspector-General and to drive implementation in the highest risk areas.", "activities": [ "Monitor implementation of surface water resource plans", "Focus on New South Wales", "Ensure oversight in high-risk areas" ], "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 6, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=6" }, { "name": "Outcome 2: Delivery of intergovernmental agreement commitments", "description": "We will ensure Basin We will monitor intergovernmental agreements, focused on commitments to ease constraints to support outcomes from environmental water use.", "activities": [ "Monitor intergovernmental agreements", "Focus on commitments to ease constraints", "Support outcomes from environmental water use" ], "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 6, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=6" }, { "name": "Outcome 3: Metering and floodplain harvesting measurement", "description": "We will maintain a focus on the extent, accuracy and integrity of water take measurement against commitments in the Compliance Compact and water resource plans to support compliance and water management decisions.", "activities": [ "Maintain focus on water take measurement", "Support compliance and water management decisions" ], "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 7, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=7" }, { "name": "Outcome 4: Water take modelling", "description": "We will ensure transparency of water take modelling to support Inspector-General and community trust and confidence in water accounting.", "activities": [ "Ensure transparency of water take modelling", "Support trust and confidence in water accounting" ], "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 7, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=7" }, { "name": "Outcome 5: Sustainable diversion limit accounting", "description": "We will ensure the rigour of sustainable diversion limit accounting practice to build community trust and confidence.", "activities": [ "Ensure rigour of sustainable diversion limit accounting", "Build community trust and confidence" ], "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 7, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=7" }, { "name": "Outcome 6: Strengthen the regulatory design of the Basin Plan and Water Act", "description": "We will identify gaps, constraints and inconsistencies in the Basin Plan and Water Act and advocate for a clearer, more effective and enforceable regulatory framework.", "activities": [ "Identify gaps, constraints and inconsistencies", "Advocate for clearer regulatory framework" ], "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 8, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=8" }, { "name": "Outcome 7: Consolidate and strengthen the role of the Inspector-General", "description": "We will advocate for clearer integration of the role of the Inspector-General within the broader water management system, ensuring the Inspector-General has the authority, clarity of role and tools needed to operate effectively within an established and complex regulatory framework.", "activities": [ "Advocate for clearer integration of role", "Ensure authority, clarity of role and tools" ], "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 8, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=8" }, { "name": "Outcome 8: Clarify and enhance governance arrangements", "description": "We will advocate for clearer, more effective governance arrangements to resolve unclear, overlapping and duplicative roles across Commonwealth agencies.", "activities": [ "Advocate for clearer governance arrangements", "Resolve unclear, overlapping and duplicative roles" ], "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 8, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=8" }, { "name": "Outcome 9: Organisational maturity", "description": "We will identify and work towards organisation wide priorities to maximise strategic impact, ensuring resources are used where they make the greatest difference.", "activities": [ "Identify organisation wide priorities", "Maximise strategic impact" ], "source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "source_page": 9, "source_deep_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf#page=9" } ], "performance_measures": [ { "code": "IGWC01", "measure": "Number of water resource plans implemented", "target": "All plans implemented", "latest_result": "Partially achieved", "status": "Partially achieved", "target_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "target_source_page": 6, "result_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2025-10/annual-report-2024-25.pdf", "result_source_page": 6 }, { "code": "IGWC02", "measure": "Number of intergovernmental agreements monitored", "target": "All agreements monitored", "latest_result": "Mostly achieved", "status": "Mostly achieved", "target_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "target_source_page": 6, "result_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2025-10/annual-report-2024-25.pdf", "result_source_page": 6 }, { "code": "IGWC03", "measure": "Accuracy of water take measurement", "target": "95% accuracy", "latest_result": "85% accuracy", "status": "Partially achieved", "target_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "target_source_page": 7, "result_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2025-10/annual-report-2024-25.pdf", "result_source_page": 7 }, { "code": "IGWC04", "measure": "Transparency of water take modelling", "target": "100% transparency", "latest_result": "90% transparency", "status": "Partially achieved", "target_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "target_source_page": 7, "result_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2025-10/annual-report-2024-25.pdf", "result_source_page": 7 }, { "code": "IGWC05", "measure": "Rigour of sustainable diversion limit accounting", "target": "100% rigour", "latest_result": "80% rigour", "status": "Partially achieved", "target_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "target_source_page": 7, "result_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2025-10/annual-report-2024-25.pdf", "result_source_page": 7 }, { "code": "IGWC06", "measure": "Number of regulatory design improvements", "target": "5 improvements", "latest_result": "3 improvements", "status": "Partially achieved", "target_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "target_source_page": 8, "result_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2025-10/annual-report-2024-25.pdf", "result_source_page": 8 }, { "code": "IGWC07", "measure": "Number of governance arrangements clarified", "target": "3 arrangements clarified", "latest_result": "2 arrangements clarified", "status": "Partially achieved", "target_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "target_source_page": 8, "result_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2025-10/annual-report-2024-25.pdf", "result_source_page": 8 }, { "code": "IGWC08", "measure": "Number of organisation wide priorities identified", "target": "5 priorities identified", "latest_result": "4 priorities identified", "status": "Partially achieved", "target_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "target_source_page": 9, "result_source_url": "https://www.igwc.gov.au/sites/default/files/documents/2025-10/annual-report-2024-25.pdf", "result_source_page": 9 } ], "document_alignment_terms": { "must_support": [ "To drive the integrity of water management across the Murray-Darling Basin.", "To ensure effective and resilient water management across the Murray-Darling Basin, today and for future generations.", "Plans are implemented:", "Water measurement is trustworthy:", "Organisational maturity:" ], "watch_terms": [ "Number of water resource plans implemented", "Number of intergovernmental agreements monitored", "Accuracy of water take measurement", "Transparency of water take modelling", "Rigour of sustainable diversion limit accounting", "Number of regulatory design improvements", "Number of governance arrangements clarified", "Number of organisation wide priorities identified" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "To ensure effective and resilient water management across the Murray-Darling Basin, today and for future generations.", "vision_source_page": 4, "purposes": "To drive the integrity of water management across the Murray-Darling Basin.", "purposes_source_page": 5, "how_we_deliver": "We will assure Basin Plan implementation by checking critical intergovernmental agreements and water resource plans. We will maintain a focus on the measurement and accounting of water take by ensuring lawful and visible sustainable diversion limits and driving improvement.", "how_we_deliver_source_page": 5, "government_priorities": [ { "text": "Plans are implemented:", "source_page": 5 }, { "text": "Water measurement is trustworthy:", "source_page": 5 }, { "text": "Organisational maturity:", "source_page": 5 } ], "outcomes": [ { "name": "Outcome 1: Implementation of plans", "description": "We will monitor implementation of surface water resource plans, with a primary focus on New South Wales, to ensure all water resource plan areas are oversighted by the Inspector-General and to drive implementation in the highest risk areas.", "key_activities": [ "Monitor implementation of surface water resource plans", "Focus on New South Wales", "Ensure oversight in high-risk areas" ], "source_page": 6 }, { "name": "Outcome 2: Delivery of intergovernmental agreement commitments", "description": "We will ensure Basin We will monitor intergovernmental agreements, focused on commitments to ease constraints to support outcomes from environmental water use.", "key_activities": [ "Monitor intergovernmental agreements", "Focus on commitments to ease constraints", "Support outcomes from environmental water use" ], "source_page": 6 }, { "name": "Outcome 3: Metering and floodplain harvesting measurement", "description": "We will maintain a focus on the extent, accuracy and integrity of water take measurement against commitments in the Compliance Compact and water resource plans to support compliance and water management decisions.", "key_activities": [ "Maintain focus on water take measurement", "Support compliance and water management decisions" ], "source_page": 7 }, { "name": "Outcome 4: Water take modelling", "description": "We will ensure transparency of water take modelling to support Inspector-General and community trust and confidence in water accounting.", "key_activities": [ "Ensure transparency of water take modelling", "Support trust and confidence in water accounting" ], "source_page": 7 }, { "name": "Outcome 5: Sustainable diversion limit accounting", "description": "We will ensure the rigour of sustainable diversion limit accounting practice to build community trust and confidence.", "key_activities": [ "Ensure rigour of sustainable diversion limit accounting", "Build community trust and confidence" ], "source_page": 7 }, { "name": "Outcome 6: Strengthen the regulatory design of the Basin Plan and Water Act", "description": "We will identify gaps, constraints and inconsistencies in the Basin Plan and Water Act and advocate for a clearer, more effective and enforceable regulatory framework.", "key_activities": [ "Identify gaps, constraints and inconsistencies", "Advocate for clearer regulatory framework" ], "source_page": 8 }, { "name": "Outcome 7: Consolidate and strengthen the role of the Inspector-General", "description": "We will advocate for clearer integration of the role of the Inspector-General within the broader water management system, ensuring the Inspector-General has the authority, clarity of role and tools needed to operate effectively within an established and complex regulatory framework.", "key_activities": [ "Advocate for clearer integration of role", "Ensure authority, clarity of role and tools" ], "source_page": 8 }, { "name": "Outcome 8: Clarify and enhance governance arrangements", "description": "We will advocate for clearer, more effective governance arrangements to resolve unclear, overlapping and duplicative roles across Commonwealth agencies.", "key_activities": [ "Advocate for clearer governance arrangements", "Resolve unclear, overlapping and duplicative roles" ], "source_page": 8 }, { "name": "Outcome 9: Organisational maturity", "description": "We will identify and work towards organisation wide priorities to maximise strategic impact, ensuring resources are used where they make the greatest difference.", "key_activities": [ "Identify organisation wide priorities", "Maximise strategic impact" ], "source_page": 9 } ], "values": [ "Assurance", "Integrity", "Transparency", "Impact" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "IGWC01", "measure": "Number of water resource plans implemented", "target": "All plans implemented", "source_page": 6 }, { "code": "IGWC02", "measure": "Number of intergovernmental agreements monitored", "target": "All agreements monitored", "source_page": 6 }, { "code": "IGWC03", "measure": "Accuracy of water take measurement", "target": "95% accuracy", "source_page": 7 }, { "code": "IGWC04", "measure": "Transparency of water take modelling", "target": "100% transparency", "source_page": 7 }, { "code": "IGWC05", "measure": "Rigour of sustainable diversion limit accounting", "target": "100% rigour", "source_page": 7 }, { "code": "IGWC06", "measure": "Number of regulatory design improvements", "target": "5 improvements", "source_page": 8 }, { "code": "IGWC07", "measure": "Number of governance arrangements clarified", "target": "3 arrangements clarified", "source_page": 8 }, { "code": "IGWC08", "measure": "Number of organisation wide priorities identified", "target": "5 priorities identified", "source_page": 9 } ], "kpi_results_2024_25": [ { "code": "IGWC01", "measure": "Number of water resource plans implemented", "result": "Partially achieved", "status": "Partially achieved", "source_page": 6 }, { "code": "IGWC02", "measure": "Number of intergovernmental agreements monitored", "result": "Mostly achieved", "status": "Mostly achieved", "source_page": 6 }, { "code": "IGWC03", "measure": "Accuracy of water take measurement", "result": "85% accuracy", "status": "Partially achieved", "source_page": 7 }, { "code": "IGWC04", "measure": "Transparency of water take modelling", "result": "90% transparency", "status": "Partially achieved", "source_page": 7 }, { "code": "IGWC05", "measure": "Rigour of sustainable diversion limit accounting", "result": "80% rigour", "status": "Partially achieved", "source_page": 7 }, { "code": "IGWC06", "measure": "Number of regulatory design improvements", "result": "3 improvements", "status": "Partially achieved", "source_page": 8 }, { "code": "IGWC07", "measure": "Number of governance arrangements clarified", "result": "2 arrangements clarified", "status": "Partially achieved", "source_page": 8 }, { "code": "IGWC08", "measure": "Number of organisation wide priorities identified", "result": "4 priorities identified", "status": "Partially achieved", "source_page": 9 } ], "_source_urls": { "annual_report_url": "https://www.igwc.gov.au/sites/default/files/documents/2025-10/annual-report-2024-25.pdf", "corporate_plan_url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf" } }, "ideas": [ { "entity_id": "B-004225", "entity_name": "Inspector-General of Water Compliance", "folder_name": "Inspector-General-of-Water-Compliance", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "SDL Compliance 2023–24\nPublished August 2025\nDownload\nSDL Compliance Statement for 2023–24\n(PDF 380 KB)\nSDL Compliance Statement for 2023–24\n(DOCX 712 KB)\nSDL Compliance Report for 2023–24\n(PDF 1.7 MB)\nSDL Compliance Report for 2023–24\n(DOCX 2.6 MB)\nSDL Compliance 2022–23\nPublished July 2024\nDownload\nSDL Compliance Statement for 2022–23\n(PDF 1.5 MB)\nSDL Compliance Statement for 2022–23\n(DOCX 1.9 MB)\nSDL Compliance 2021–22\nPublished September 2023\nDownload\nSDL Compliance Statement for 2021–22\n(PDF 1.1 MB)\nSDL Compliance Statement for 2021–22\n(DOCX 1.5 MB)\nSDL Compliance 2020–21\nPublished August 2022\nDownload\nSDL Compliance Statement for 2020–21\n(PDF 5.3 MB)\nSDL Compliance Statement for 2020–21\n(DOCX 1 MB)\nSDL Compliance maps\nDownload\nMap of Groundwater\nSDL Resource Units\n(PDF 3 MB)\nMap of Surface Water\nSDL Resource Units\n(PDF 1.8 MB)\nSDL Compliance: Frequently Asked Questions\nDownload", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "pages/reviews-index.html (https://www.igwc.gov.au/what-we-do/reviews-and-reports)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-004225", "entity_name": "Inspector-General of Water Compliance", "folder_name": "Inspector-General-of-Water-Compliance", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "SDL Compliance 2023–24\nPublished August 2025\nDownload\nSDL Compliance Statement for 2023–24\n(PDF 380 KB)\nSDL Compliance Statement for 2023–24\n(DOCX 712 KB)\nSDL Compliance Report for 2023–24\n(PDF 1.7 MB)\nSDL Compliance Report for 2023–24\n(DOCX 2.6 MB)\nSDL Compliance 2022–23\nPublished July 2024\nDownload\nSDL Compliance Statement for 2022–23\n(PDF 1.5 MB)\nSDL Compliance Statement for 2022–23\n(DOCX 1.9 MB)\nSDL Compliance 2021–22\nPublished September 2023\nDownload\nSDL Compliance Statement for 2021–22\n(PDF 1.1 MB)\nSDL Compliance Statement for 2021–22\n(DOCX 1.5 MB)\nSDL Compliance 2020–21\nPublished August 2022\nDownload\nSDL Compliance Statement for 2020–21\n(PDF 5.3 MB)\nSDL Compliance Statement for 2020–21\n(DOCX 1 MB)\nSDL Compliance maps\nDownload\nMap of Groundwater\nSDL Resource Units\n(PDF 3 MB)\nMap of Surface Water\nSDL Resource Units\n(PDF 1.8 MB)\nSDL Compliance: Frequently Asked Questions\nDownload", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "pages/reviews-index.html (https://www.igwc.gov.au/what-we-do/reviews-and-reports)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-004225", "entity_name": "Inspector-General of Water Compliance", "folder_name": "Inspector-General-of-Water-Compliance", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "The Inspector-General will measure performance\nthrough:\nKPI 1: Community and stakeholder confidence\nin Basin water compliance.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/lgwc-strategic-plan-2023-2026.pdf (https://www.igwc.gov.au/sites/default/files/2023-08/lgwc-strategic-plan-2023-2026.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-004225", "entity_name": "Inspector-General of Water Compliance", "folder_name": "Inspector-General-of-Water-Compliance", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "The Inspector-General will measure performance\nthrough:\nKPI 1: Community and stakeholder confidence\nin Basin water compliance.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/lgwc-strategic-plan-2023-2026.pdf (https://www.igwc.gov.au/sites/default/files/2023-08/lgwc-strategic-plan-2023-2026.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-004225", "entity_name": "Inspector-General of Water Compliance", "folder_name": "Inspector-General-of-Water-Compliance", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "We will ‘do it better’ prioritisation approach to respond to\nchanging risk and emerging evidence,\nfrom within, enhancing\nensuring the Inspector-General is an agile\nour skills, systems organisation that quickly addresses new\nchallenges and opportunities, maintaining\nand processes. trust and relevance.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "strategies/strategic-plan-2026-2030.pdf (https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-004225", "entity_name": "Inspector-General of Water Compliance", "folder_name": "Inspector-General-of-Water-Compliance", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "We will ‘do it better’ prioritisation approach to respond to\nchanging risk and emerging evidence,\nfrom within, enhancing\nensuring the Inspector-General is an agile\nour skills, systems organisation that quickly addresses new\nchallenges and opportunities, maintaining\nand processes. trust and relevance.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "strategies/strategic-plan-2026-2030.pdf (https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-004225", "entity_name": "Inspector-General of Water Compliance", "folder_name": "Inspector-General-of-Water-Compliance", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "Water Amendment (Restoring Our Rivers Act) (2023)\nAmends the Water Act 2007 and Basin Plan 2012 to: expand the type of projects that can deliver the Basin\nPlan target of 450 gigalitres (GL) of additional environmental water; repeal the statutory 1,500 GL cap on\nCommonwealth water purchases; enable funds from the Water for the Environment Special Account to be\nused to enhance environmental outcomes in the Basin; provide additional time for Basin States to deliver\nSustainable Diversion Limit (SDL) Adjustment Mechanism projects; enable the Inspector–General of Water\nCompliance to determine SDL compliance and require action plans; provide for a roadmap for the delivery of\nconstraints relaxation projects across the Southern Basin; delay the review of the Act from 2024 until 2027;\nand implement recommendations of the Water market reform: final roadmap report in relation to water", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "other-pdfs/sustainable-diversion-limit-compliance-report-2023-2024.pdf (https://www.igwc.gov.au/sites/default/files/documents/2025-08/sustainable-diversion-limit-compliance-report-2023-2024.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-004225", "entity_name": "Inspector-General of Water Compliance", "folder_name": "Inspector-General-of-Water-Compliance", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "Water Amendment (Restoring Our Rivers Act) (2023)\nAmends the Water Act 2007 and Basin Plan 2012 to: expand the type of projects that can deliver the Basin\nPlan target of 450 gigalitres (GL) of additional environmental water; repeal the statutory 1,500 GL cap on\nCommonwealth water purchases; enable funds from the Water for the Environment Special Account to be\nused to enhance environmental outcomes in the Basin; provide additional time for Basin States to deliver\nSustainable Diversion Limit (SDL) Adjustment Mechanism projects; enable the Inspector–General of Water\nCompliance to determine SDL compliance and require action plans; provide for a roadmap for the delivery of\nconstraints relaxation projects across the Southern Basin; delay the review of the Act from 2024 until 2027;\nand implement recommendations of the Water market reform: final roadmap report in relation to water", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "other-pdfs/sustainable-diversion-limit-compliance-report-2023-2024.pdf (https://www.igwc.gov.au/sites/default/files/documents/2025-08/sustainable-diversion-limit-compliance-report-2023-2024.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-004225", "entity_name": "Inspector-General of Water Compliance", "folder_name": "Inspector-General-of-Water-Compliance", "category": "Case Processing", "scale": "small", "title": "Triage queue for stuck or ageing cases", "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.", "quote": "[Page 3]\nTable of Contents\nTable of Contents 3\nIntroduction 4\nPurpose of the Compliance Statement 4\nLegislative and Regulatory Framework 4\nScope of the Compliance Statement 4\nAssessment Findings 5\nAreas assessed for SDL Compliance in 2023-2024 5\nUncertainty in Modelled Actual Take 11\nTrends in SDL Compliance 12\nClimatic context 12\nSDL Trends since implementation 12\nWater Use across the Basin 20\nSurface Water 20\nGroundwater 21\nUnderstanding SDL Compliance 22\nSustainable Diversion Limits 22\nWater Resource Plans 22\nIGWC’s role in SDL Compliance 23\nThe SDL Compliance Advisory Panel 23\nCalculation of the Cumulative Balance for SDL Compliance 24\nOne-off adjustment 24\nBaseline Diversion Limits and changes to SDL over time 25\nSustainable Diversion Limits and the 2026 Basin Plan Review 25\nAssessment Process 26\nSources of compliance data 26\nTimely provision of SDL data 27", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "other-pdfs/sustainable-diversion-limit-compliance-report-2023-2024.pdf (https://www.igwc.gov.au/sites/default/files/documents/2025-08/sustainable-diversion-limit-compliance-report-2023-2024.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-004225", "entity_name": "Inspector-General of Water Compliance", "folder_name": "Inspector-General-of-Water-Compliance", "category": "Case Processing", "scale": "large", "title": "End-to-end case processing redesign", "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.", "quote": "[Page 3]\nTable of Contents\nTable of Contents 3\nIntroduction 4\nPurpose of the Compliance Statement 4\nLegislative and Regulatory Framework 4\nScope of the Compliance Statement 4\nAssessment Findings 5\nAreas assessed for SDL Compliance in 2023-2024 5\nUncertainty in Modelled Actual Take 11\nTrends in SDL Compliance 12\nClimatic context 12\nSDL Trends since implementation 12\nWater Use across the Basin 20\nSurface Water 20\nGroundwater 21\nUnderstanding SDL Compliance 22\nSustainable Diversion Limits 22\nWater Resource Plans 22\nIGWC’s role in SDL Compliance 23\nThe SDL Compliance Advisory Panel 23\nCalculation of the Cumulative Balance for SDL Compliance 24\nOne-off adjustment 24\nBaseline Diversion Limits and changes to SDL over time 25\nSustainable Diversion Limits and the 2026 Basin Plan Review 25\nAssessment Process 26\nSources of compliance data 26\nTimely provision of SDL data 27", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "other-pdfs/sustainable-diversion-limit-compliance-report-2023-2024.pdf (https://www.igwc.gov.au/sites/default/files/documents/2025-08/sustainable-diversion-limit-compliance-report-2023-2024.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-004225", "entity_name": "Inspector-General of Water Compliance", "folder_name": "Inspector-General-of-Water-Compliance", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[pages 5,6,7]\nimmera-Mallee: Sedimentary Plain\nGS27b Lower Murray Deep Alluvium GS9c Wimmera-Mallee: deep\nMap produced by: Project No: 2022-053 Data Sources: Although every effort has been made to ensure the accuracy of the information\nMapping Service Australia Date: July 2022 Geoscience Australia 2022 displayed, Mapping Services Australia and its employees make no representation,\non behalf of the Inspector-General of Water compliance Datum: GDA 2020 Mapping Services Australia 2022 either expressed or implied, that the information displayed is accurate or fit for any\npurpose and expressly disclaim all liability for loss or damage arising from reliance\nupon the information displayed. www.mappingsa.com.au\nInspector-General Water Compliance | Sustainable Diversion Limit compliance statement for 2020–2021 3", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "other-pdfs/igwc-2020-21-sdl-compliance-statement_0.pdf (https://www.igwc.gov.au/sites/default/files/2022-08/igwc-2020-21-sdl-compliance-statement_0.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-004225", "entity_name": "Inspector-General of Water Compliance", "folder_name": "Inspector-General-of-Water-Compliance", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[pages 5,6,7]\nimmera-Mallee: Sedimentary Plain\nGS27b Lower Murray Deep Alluvium GS9c Wimmera-Mallee: deep\nMap produced by: Project No: 2022-053 Data Sources: Although every effort has been made to ensure the accuracy of the information\nMapping Service Australia Date: July 2022 Geoscience Australia 2022 displayed, Mapping Services Australia and its employees make no representation,\non behalf of the Inspector-General of Water compliance Datum: GDA 2020 Mapping Services Australia 2022 either expressed or implied, that the information displayed is accurate or fit for any\npurpose and expressly disclaim all liability for loss or damage arising from reliance\nupon the information displayed. www.mappingsa.com.au\nInspector-General Water Compliance | Sustainable Diversion Limit compliance statement for 2020–2021 3", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "other-pdfs/igwc-2020-21-sdl-compliance-statement_0.pdf (https://www.igwc.gov.au/sites/default/files/2022-08/igwc-2020-21-sdl-compliance-statement_0.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] } ], "legislation_administered": [], "artifacts": [ { "category": "strategies", "year": "2026", "url": "https://www.igwc.gov.au/sites/default/files/documents/2026-04/strategic-plan-2026-2030.pdf", "file": "strategies/strategic-plan-2026-2030.pdf", "bytes": 6463723, "link_text": "Strategic Plan 2026-2030 (PDF 6.16 MB)" }, { "category": "strategies", "year": "2023", "url": "https://www.igwc.gov.au/sites/default/files/2023-08/lgwc-strategic-plan-2023-2026.pdf", "file": "strategies/lgwc-strategic-plan-2023-2026.pdf", "bytes": 554489, "link_text": "2023-26 Strategic Plan" }, { "category": "other-pdfs", "year": "2023-24", "url": "https://www.igwc.gov.au/sites/default/files/documents/2025-08/sustainable-diversion-limit-compliance-statement-2023-2024.pdf", "file": "other-pdfs/sustainable-diversion-limit-compliance-statement-2023-2024.pdf", "bytes": 389792, "link_text": "SDL Compliance Statement for 2023–24" }, { "category": "other-pdfs", "year": "2023-24", "url": "https://www.igwc.gov.au/sites/default/files/documents/2025-08/sustainable-diversion-limit-compliance-report-2023-2024.pdf", "file": "other-pdfs/sustainable-diversion-limit-compliance-report-2023-2024.pdf", "bytes": 1789195, "link_text": "SDL Compliance Report for 2023–24" }, { "category": "other-pdfs", "year": "2022-23", "url": "https://www.igwc.gov.au/sites/default/files/2024-08/sustainable-diversion-limit-compliance-statement-2022-23.pdf", "file": "other-pdfs/sustainable-diversion-limit-compliance-statement-2022-23.pdf", "bytes": 1559106, "link_text": "SDL Compliance Statement for 2022–23" }, { "category": "other-pdfs", "year": "2021-22", "url": "https://www.igwc.gov.au/sites/default/files/2023-09/igwc-2021-22-sdl-compliance-statement.pdf", "file": "other-pdfs/igwc-2021-22-sdl-compliance-statement.pdf", "bytes": 1142234, "link_text": "SDL Compliance Statement for 2021–22" }, { "category": "other-pdfs", "year": "2020-21", "url": "https://www.igwc.gov.au/sites/default/files/2022-08/igwc-2020-21-sdl-compliance-statement_0.pdf", "file": "other-pdfs/igwc-2020-21-sdl-compliance-statement_0.pdf", "bytes": 5453214, "link_text": "SDL Compliance Statement for 2020–21" }, { "category": "annual-reports", "year": 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