{
  "entity_id": "S-VIC-061",
  "folder": "Infrastructure-Victoria",
  "name": "Infrastructure Victoria",
  "type": "Statutory Authority",
  "jurisdiction": "VIC",
  "portfolio": "",
  "website": "https://www.infrastructurevictoria.com.au/",
  "data_status": "partial",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": false,
    "has_kpi_targets": false,
    "has_kpi_results": false,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_global_initiatives_structured": false,
    "n_global_initiatives": 0,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 10,
    "n_kpi_targets": 0,
    "n_kpi_results": 0,
    "n_outcomes": 6,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "needs_review",
    "confidence": "medium",
    "summary": "Victorians can access housing, jobs, services and opportunities to develop their capabilities, support their wellbeing, connect with other people, and take part in civic, community and cultural life.",
    "official_site_url": "https://www.infrastructurevictoria.com.au/",
    "source_documents": [
      {
        "type": "strategie",
        "title": "Download as PDF • 14MB",
        "url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf",
        "period": "2025",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Transport projects strategic evaluation",
        "url": "https://assets.infrastructurevictoria.com.au/assets/Resources/report-transport-projects-strategic-evaluation.pdf",
        "period": null,
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Consultation summary",
        "url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Consultation-summary-Community-and-stakeholder-feedback-on-Victorias-draft-30-year-infrastructure-strategy.pdf",
        "period": null,
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Strategic transport modelling of tram and train projects to inform Victoria’s infrastructure strategy 2025-2055",
        "url": "https://assets.infrastructurevictoria.com.au/assets/strategic-transport-modelling-of-tram-and-train-projects.pdf",
        "period": "2025",
        "confidence": "medium"
      }
    ],
    "purpose": null,
    "vision": null,
    "strategic_priorities": [],
    "values": [],
    "outcomes": [
      {
        "name": "Victorians have good access to housing, jobs, services and opportunities",
        "description": "Victorians can access housing, jobs, services and opportunities to develop their capabilities, support their wellbeing, connect with other people, and take part in civic, community and cultural life.",
        "activities": [
          "Building more social homes",
          "Facilitating markets and investing in kindergarten infrastructure",
          "Planning and delivering expanded and new schools",
          "Expanding TAFE in Melbourne’s growth areas and some large regional centres",
          "Building libraries and aquatic centres for Melbourne’s growing communities",
          "Making government infrastructure more accessible",
          "Rezoning locations near existing infrastructure for more home choices"
        ],
        "source_url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf",
        "source_page": 14,
        "source_deep_url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf#page=14"
      },
      {
        "name": "Victorians are healthy and safe",
        "description": "Victorians receive essential services from infrastructure like the roads they use to get to work, the education facilities that help them to learn and grow, and the health facilities where they receive care.",
        "activities": [
          "Making local streets safer for children and communities",
          "Building safe cycling networks in Melbourne and regional cities",
          "Helping government schools share their grounds",
          "Investing in maintenance, upgrades and expansions of community health facilities",
          "Building more residential alcohol and other drug treatment facilities",
          "Investing in digital healthcare",
          "Fixing critical public hospital infrastructure",
          "Delivering corrections facilities and transition housing that reduce reoffending"
        ],
        "source_url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf",
        "source_page": 15,
        "source_deep_url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf#page=15"
      },
      {
        "name": "First Peoples have self-determination and equal outcomes to other Victorians",
        "description": "Investing in secure homes for First Peoples and providing secure and sustainable tenancies. Funding and starting health and wellbeing infrastructure projects identified by Aboriginal Community Controlled Organisations (ACCOs).",
        "activities": [
          "Investing in secure homes for First Peoples",
          "Funding better health and wellbeing infrastructure for First Peoples"
        ],
        "source_url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf",
        "source_page": 15,
        "source_deep_url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf#page=15"
      },
      {
        "name": "Victoria has a thriving natural environment",
        "description": "Adopting carbon values and measuring carbon in infrastructure projects to reduce emissions. Advancing integrated water management and use more recycled water.",
        "activities": [
          "Reducing greenhouse gas emissions from infrastructure",
          "Advancing integrated water management and use more recycled water",
          "Better using government land for open space and trees"
        ],
        "source_url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf",
        "source_page": 15,
        "source_deep_url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf#page=15"
      },
      {
        "name": "Victoria is resilient to climate change and other future risks",
        "description": "Better preparing infrastructure for climate change. Using new flood maps to revise planning schemes.",
        "activities": [
          "Better preparing infrastructure for climate change",
          "Using new flood maps to revise planning schemes",
          "Coordinating faster delivery of key energy infrastructure",
          "Improving environmental assessments and site selection for energy projects",
          "Encouraging household energy efficiency and electrification",
          "Investing in home, neighbourhood and big batteries for more energy storage",
          "Determining long duration energy storage needs",
          "Developing an area-based energy plan and supporting renewable gas production",
          "Planning for gas infrastructure changes"
        ],
        "source_url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf",
        "source_page": 15,
        "source_deep_url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf#page=15"
      },
      {
        "name": "Victoria has a high productivity and circular economy",
        "description": "Preparing and publishing infrastructure sector plans. Reforming infrastructure contributions.",
        "activities": [
          "Preparing and publishing infrastructure sector plans",
          "Reforming infrastructure contributions",
          "Improving asset management of government infrastructure",
          "Preparing for more recycling and waste infrastructure",
          "Setting future waste levy prices and auditing landfill",
          "Using digital technologies on government infrastructure",
          "Using modern traffic control technology for efficient and safe journeys",
          "Making rail freight competitive, reliable and efficient",
          "Encouraging off-peak freight delivery in urban areas",
          "Creating and preserving opportunities for future major infrastructure projects",
          "Reconfiguring the City Loop for more frequent and reliable trains"
        ],
        "source_url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf",
        "source_page": 15,
        "source_deep_url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf#page=15"
      }
    ],
    "performance_measures": [],
    "document_alignment_terms": {
      "must_support": [],
      "watch_terms": [],
      "avoid_claiming_without_evidence": []
    },
    "review_note": "Structured strategy exists but is incomplete."
  },
  "global_initiatives": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": null,
    "vision_source_page": null,
    "purposes": null,
    "purposes_source_page": null,
    "how_we_deliver": null,
    "how_we_deliver_source_page": null,
    "government_priorities": [],
    "outcomes": [
      {
        "name": "Victorians have good access to housing, jobs, services and opportunities",
        "description": "Victorians can access housing, jobs, services and opportunities to develop their capabilities, support their wellbeing, connect with other people, and take part in civic, community and cultural life.",
        "key_activities": [
          "Building more social homes",
          "Facilitating markets and investing in kindergarten infrastructure",
          "Planning and delivering expanded and new schools",
          "Expanding TAFE in Melbourne’s growth areas and some large regional centres",
          "Building libraries and aquatic centres for Melbourne’s growing communities",
          "Making government infrastructure more accessible",
          "Rezoning locations near existing infrastructure for more home choices"
        ],
        "source_page": 14
      },
      {
        "name": "Victorians are healthy and safe",
        "description": "Victorians receive essential services from infrastructure like the roads they use to get to work, the education facilities that help them to learn and grow, and the health facilities where they receive care.",
        "key_activities": [
          "Making local streets safer for children and communities",
          "Building safe cycling networks in Melbourne and regional cities",
          "Helping government schools share their grounds",
          "Investing in maintenance, upgrades and expansions of community health facilities",
          "Building more residential alcohol and other drug treatment facilities",
          "Investing in digital healthcare",
          "Fixing critical public hospital infrastructure",
          "Delivering corrections facilities and transition housing that reduce reoffending"
        ],
        "source_page": 15
      },
      {
        "name": "First Peoples have self-determination and equal outcomes to other Victorians",
        "description": "Investing in secure homes for First Peoples and providing secure and sustainable tenancies. Funding and starting health and wellbeing infrastructure projects identified by Aboriginal Community Controlled Organisations (ACCOs).",
        "key_activities": [
          "Investing in secure homes for First Peoples",
          "Funding better health and wellbeing infrastructure for First Peoples"
        ],
        "source_page": 15
      },
      {
        "name": "Victoria has a thriving natural environment",
        "description": "Adopting carbon values and measuring carbon in infrastructure projects to reduce emissions. Advancing integrated water management and use more recycled water.",
        "key_activities": [
          "Reducing greenhouse gas emissions from infrastructure",
          "Advancing integrated water management and use more recycled water",
          "Better using government land for open space and trees"
        ],
        "source_page": 15
      },
      {
        "name": "Victoria is resilient to climate change and other future risks",
        "description": "Better preparing infrastructure for climate change. Using new flood maps to revise planning schemes.",
        "key_activities": [
          "Better preparing infrastructure for climate change",
          "Using new flood maps to revise planning schemes",
          "Coordinating faster delivery of key energy infrastructure",
          "Improving environmental assessments and site selection for energy projects",
          "Encouraging household energy efficiency and electrification",
          "Investing in home, neighbourhood and big batteries for more energy storage",
          "Determining long duration energy storage needs",
          "Developing an area-based energy plan and supporting renewable gas production",
          "Planning for gas infrastructure changes"
        ],
        "source_page": 15
      },
      {
        "name": "Victoria has a high productivity and circular economy",
        "description": "Preparing and publishing infrastructure sector plans. Reforming infrastructure contributions.",
        "key_activities": [
          "Preparing and publishing infrastructure sector plans",
          "Reforming infrastructure contributions",
          "Improving asset management of government infrastructure",
          "Preparing for more recycling and waste infrastructure",
          "Setting future waste levy prices and auditing landfill",
          "Using digital technologies on government infrastructure",
          "Using modern traffic control technology for efficient and safe journeys",
          "Making rail freight competitive, reliable and efficient",
          "Encouraging off-peak freight delivery in urban areas",
          "Creating and preserving opportunities for future major infrastructure projects",
          "Reconfiguring the City Loop for more frequent and reliable trains"
        ],
        "source_page": 15
      }
    ],
    "values": [],
    "values_framework_name": null,
    "kpi_targets_2025_26": [],
    "kpi_results_2024_25": [],
    "_source_urls": {
      "annual_report_url": "",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "S-VIC-061",
      "entity_name": "Infrastructure Victoria",
      "folder_name": "Infrastructure-Victoria",
      "category": "Procurement & Delivery",
      "scale": "small",
      "title": "Procurement lessons library for repeat purchases",
      "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.",
      "quote": "From an initial Infrastructure Victoria list of almost 50 candidate rail and tram projects, a four-stage\nprocess is used to prioritise and investigate the projects most likely to deliver the desired transport\nnetwork objectives:\n Stage 1 – An extensive list of almost 50 transport projects was reviewed against the overall scope\nof the 2025 strategy update, generating a long-list of projects that warranted further analysis.\n Stage 2 – Headline outcomes of all long-listed transport projects were modelled at two future time\nperiods (2031 and 2041).\n Stage 3 – High priority projects identified for further investigation were shortlisted using a multi-\ncriteria analysis.\n Stage 4 – Detailed modelling of the shortlisted projects was completed.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "strategies/strategic-transport-modelling-of-tram-and-train-projects.pdf (https://assets.infrastructurevictoria.com.au/assets/strategic-transport-modelling-of-tram-and-train-projects.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-VIC-061",
      "entity_name": "Infrastructure Victoria",
      "folder_name": "Infrastructure-Victoria",
      "category": "Procurement & Delivery",
      "scale": "large",
      "title": "Portfolio delivery office for major investments",
      "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.",
      "quote": "From an initial Infrastructure Victoria list of almost 50 candidate rail and tram projects, a four-stage\nprocess is used to prioritise and investigate the projects most likely to deliver the desired transport\nnetwork objectives:\n Stage 1 – An extensive list of almost 50 transport projects was reviewed against the overall scope\nof the 2025 strategy update, generating a long-list of projects that warranted further analysis.\n Stage 2 – Headline outcomes of all long-listed transport projects were modelled at two future time\nperiods (2031 and 2041).\n Stage 3 – High priority projects identified for further investigation were shortlisted using a multi-\ncriteria analysis.\n Stage 4 – Detailed modelling of the shortlisted projects was completed.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "strategies/strategic-transport-modelling-of-tram-and-train-projects.pdf (https://assets.infrastructurevictoria.com.au/assets/strategic-transport-modelling-of-tram-and-train-projects.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-VIC-061",
      "entity_name": "Infrastructure Victoria",
      "folder_name": "Infrastructure-Victoria",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "1808\nSome of the significant benefits of our recommendations include:\n$35 billion in improved health and economic outcomes for children over their lifetime from investing in new schools and kindergartens (recommendations\n2\nand\n3\n)\n$27 billion in improved employment, health and social outcomes for those at risk of homelessness from building more social homes (\nrecommendation 1\n)\n$22 billion in travel time savings, fewer greenhouse gas emissions, and other benefits from public transport projects (recommendations\n8\n,\n9\n,\n10\n,\n11\n, and\n12\n)\n$15 billion in cost savings from using new digital technologies in constructing public housing and roads (\nrecommendation 41\n)\n$14 billion in additional economic activity, wages and profits from achieving more compact cities (recommendations\n7\n,\n36\n, and\n37\n).",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "pages/strategies-index__19.html (https://www.infrastructurevictoria.com.au/infrastructure-strategy/strategy-costs-and-benefits)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-VIC-061",
      "entity_name": "Infrastructure Victoria",
      "folder_name": "Infrastructure-Victoria",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "1808\nSome of the significant benefits of our recommendations include:\n$35 billion in improved health and economic outcomes for children over their lifetime from investing in new schools and kindergartens (recommendations\n2\nand\n3\n)\n$27 billion in improved employment, health and social outcomes for those at risk of homelessness from building more social homes (\nrecommendation 1\n)\n$22 billion in travel time savings, fewer greenhouse gas emissions, and other benefits from public transport projects (recommendations\n8\n,\n9\n,\n10\n,\n11\n, and\n12\n)\n$15 billion in cost savings from using new digital technologies in constructing public housing and roads (\nrecommendation 41\n)\n$14 billion in additional economic activity, wages and profits from achieving more compact cities (recommendations\n7\n,\n36\n, and\n37\n).",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "pages/strategies-index__19.html (https://www.infrastructurevictoria.com.au/infrastructure-strategy/strategy-costs-and-benefits)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-VIC-061",
      "entity_name": "Infrastructure Victoria",
      "folder_name": "Infrastructure-Victoria",
      "category": "Citizen Participation",
      "scale": "small",
      "title": "Consultation feedback summaries with response tracking",
      "idea": "Summarise consultation submissions by theme and publish what changed in response.",
      "quote": "[Page 3]\nContents\nSummary 4\nWe invited Victorians to have their say 4\nMost stakeholders strongly supported the draft strategy recommendations 4\nStakeholders told us unequal access to infrastructure and funding were key challenges 5\nWe modified draft recommendations and options based on stakeholder evidence 5\nAcknowledgment 6\nOur engagement program 7\nWe consulted on the objectives of the 30-year infrastructure strategy first 7\nFeedback from our other projects also informed the strategy 8\nWe hosted an 8-week consultation program 8\nWe heard from a diverse range of stakeholders 8\nThe draft 30-year infrastructure strategy attracted strong support 9\nWhat we heard and did 11\nOur team read and assessed the submissions 11\nWe added 2 new recommendations based on stakeholder feedback 11\nAcross sectors 12\nCircular economy 14\nClimate change 14\nCommunity infrastructure 15\nEducation and training 17",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "strategies/Consultation-summary-Community-and-stakeholder-feedback-on-Victorias-draft-30-ye.pdf (https://assets.infrastructurevictoria.com.au/assets/Resources/Consultation-summary-Community-and-stakeholder-feedback-on-Victorias-draft-30-year-infrastructure-strategy.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-VIC-061",
      "entity_name": "Infrastructure Victoria",
      "folder_name": "Infrastructure-Victoria",
      "category": "Citizen Participation",
      "scale": "large",
      "title": "Always-on policy participation platform",
      "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.",
      "quote": "[Page 3]\nContents\nSummary 4\nWe invited Victorians to have their say 4\nMost stakeholders strongly supported the draft strategy recommendations 4\nStakeholders told us unequal access to infrastructure and funding were key challenges 5\nWe modified draft recommendations and options based on stakeholder evidence 5\nAcknowledgment 6\nOur engagement program 7\nWe consulted on the objectives of the 30-year infrastructure strategy first 7\nFeedback from our other projects also informed the strategy 8\nWe hosted an 8-week consultation program 8\nWe heard from a diverse range of stakeholders 8\nThe draft 30-year infrastructure strategy attracted strong support 9\nWhat we heard and did 11\nOur team read and assessed the submissions 11\nWe added 2 new recommendations based on stakeholder feedback 11\nAcross sectors 12\nCircular economy 14\nClimate change 14\nCommunity infrastructure 15\nEducation and training 17",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "strategies/Consultation-summary-Community-and-stakeholder-feedback-on-Victorias-draft-30-ye.pdf (https://assets.infrastructurevictoria.com.au/assets/Resources/Consultation-summary-Community-and-stakeholder-feedback-on-Victorias-draft-30-year-infrastructure-strategy.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-VIC-061",
      "entity_name": "Infrastructure Victoria",
      "folder_name": "Infrastructure-Victoria",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "These include heart disease, lung disease\nand diabetes.702 This would ease demand on health infrastructure.703 Chronic conditions are a leading cause\nof preventable hospital visits.704\nWhen expanding digital healthcare, the government should fund change management and staff training.705\nSome people in vulnerable communities or with low digital literacy might also find it difficult to access virtual\ncare.706\nDifferent funding models can also provide incentives for virtual care.707 Changes to funding models are\nalready being considered nationally.708\nCost range, timing and funding\nWe estimate that expanding digital healthcare will cost $100 million to $200 million over 5 years.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "strategies/Victoria-E2-80-99s-infrastructure-strategy-2025-E2-80-932055.pdf (https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-VIC-061",
      "entity_name": "Infrastructure Victoria",
      "folder_name": "Infrastructure-Victoria",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "These include heart disease, lung disease\nand diabetes.702 This would ease demand on health infrastructure.703 Chronic conditions are a leading cause\nof preventable hospital visits.704\nWhen expanding digital healthcare, the government should fund change management and staff training.705\nSome people in vulnerable communities or with low digital literacy might also find it difficult to access virtual\ncare.706\nDifferent funding models can also provide incentives for virtual care.707 Changes to funding models are\nalready being considered nationally.708\nCost range, timing and funding\nWe estimate that expanding digital healthcare will cost $100 million to $200 million over 5 years.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "strategies/Victoria-E2-80-99s-infrastructure-strategy-2025-E2-80-932055.pdf (https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-VIC-061",
      "entity_name": "Infrastructure Victoria",
      "folder_name": "Infrastructure-Victoria",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "The Victorian Government’s 2018\nFishermans Bend framework includes a target of 80,000 residents and 80,000 jobs by around 2050.102\nThe City of Melbourne has the highest housing target of all Victorian councils of 119,500 new dwellings, with\nFishermans Bend being a key contributor to this target.103 Fishermans Bend is also a key contributor to the\nCity of Port Phillip’s housing target.104\nWithin Fishermans Bend there are 5 precincts.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "strategies/report-transport-projects-strategic-evaluation.pdf (https://assets.infrastructurevictoria.com.au/assets/Resources/report-transport-projects-strategic-evaluation.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-VIC-061",
      "entity_name": "Infrastructure Victoria",
      "folder_name": "Infrastructure-Victoria",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "The Victorian Government’s 2018\nFishermans Bend framework includes a target of 80,000 residents and 80,000 jobs by around 2050.102\nThe City of Melbourne has the highest housing target of all Victorian councils of 119,500 new dwellings, with\nFishermans Bend being a key contributor to this target.103 Fishermans Bend is also a key contributor to the\nCity of Port Phillip’s housing target.104\nWithin Fishermans Bend there are 5 precincts.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "strategies/report-transport-projects-strategic-evaluation.pdf (https://assets.infrastructurevictoria.com.au/assets/Resources/report-transport-projects-strategic-evaluation.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-VIC-061",
      "entity_name": "Infrastructure Victoria",
      "folder_name": "Infrastructure-Victoria",
      "category": "Staff Productivity",
      "scale": "small",
      "title": "Reusable briefing and summary assistant for internal documents",
      "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.",
      "quote": "38 of 2015\nPart 2—Infrastructure Victoria\nDivision 2—Board of Infrastructure Victoria\n12 Board of directors\n(1) Infrastructure Victoria must have a board of\ndirectors.\n(2) The board consists of—\n(a) a chairperson; and\n(b) a deputy chairperson; and\n(c) 2 other directors appointed by the Governor\nin Council under section 13; and\n(d) the following persons—\n(i) the Department Head of the\nDepartment of Premier and Cabinet;\nand\n(ii) the Department Head of the\nDepartment of Treasury and Finance;\nand\n(iii) the Department Head responsible to the\nMinister administering the Planning\nand Environment Act 1987.\n(3) The board—\n(a) is responsible for determining the general\npolicies and strategic direction of\nInfrastructure Victoria for the purpose of\nachieving its object; and\n(b) may exercise the powers of Infrastructure\nVictoria.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "other-pdfs/Infrastructure-Victoria-Act-2015.pdf (https://assets.infrastructurevictoria.com.au/assets/Resources/Infrastructure-Victoria-Act-2015.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-VIC-061",
      "entity_name": "Infrastructure Victoria",
      "folder_name": "Infrastructure-Victoria",
      "category": "Staff Productivity",
      "scale": "large",
      "title": "Department-wide knowledge and briefing platform",
      "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.",
      "quote": "38 of 2015\nPart 2—Infrastructure Victoria\nDivision 2—Board of Infrastructure Victoria\n12 Board of directors\n(1) Infrastructure Victoria must have a board of\ndirectors.\n(2) The board consists of—\n(a) a chairperson; and\n(b) a deputy chairperson; and\n(c) 2 other directors appointed by the Governor\nin Council under section 13; and\n(d) the following persons—\n(i) the Department Head of the\nDepartment of Premier and Cabinet;\nand\n(ii) the Department Head of the\nDepartment of Treasury and Finance;\nand\n(iii) the Department Head responsible to the\nMinister administering the Planning\nand Environment Act 1987.\n(3) The board—\n(a) is responsible for determining the general\npolicies and strategic direction of\nInfrastructure Victoria for the purpose of\nachieving its object; and\n(b) may exercise the powers of Infrastructure\nVictoria.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "other-pdfs/Infrastructure-Victoria-Act-2015.pdf (https://assets.infrastructurevictoria.com.au/assets/Resources/Infrastructure-Victoria-Act-2015.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    }
  ],
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      "url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Victoria%E2%80%99s-infrastructure-strategy-2025%E2%80%932055.pdf",
      "file": "strategies/Victoria-E2-80-99s-infrastructure-strategy-2025-E2-80-932055.pdf",
      "bytes": 15157326,
      "link_text": "Download as PDF • 14MB"
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    {
      "category": "strategies",
      "year": null,
      "url": "https://assets.infrastructurevictoria.com.au/assets/Resources/report-transport-projects-strategic-evaluation.pdf",
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      "bytes": 6123412,
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      "year": null,
      "url": "https://assets.infrastructurevictoria.com.au/assets/Resources/Consultation-summary-Community-and-stakeholder-feedback-on-Victorias-draft-30-year-infrastructure-strategy.pdf",
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      "category": "strategies",
      "year": "2025",
      "url": "https://assets.infrastructurevictoria.com.au/assets/strategic-transport-modelling-of-tram-and-train-projects.pdf",
      "file": "strategies/strategic-transport-modelling-of-tram-and-train-projects.pdf",
      "bytes": 15633695,
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      "bytes": 171977,
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      "bytes": 40500,
      "link_text": "Download as PDF"
    },
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      "year": null,
      "url": "https://assets.infrastructurevictoria.com.au/assets/Resources/GBH-register-PDF-copy.pdf",
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