{ "entity_id": "B-001946", "folder": "Industry-Capability-Network-Limited", "name": "Industry Capability Network Limited", "type": "Statutory Agreement Body", "jurisdiction": "Commonwealth", "portfolio": "Industry, Science and Resources", "website": "http://www.icn.org.au", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 9, "n_kpi_targets": 1, "n_kpi_results": 1, "n_outcomes": 4, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "Driving economic growth in Australia and New Zealand by supporting local businesses and employment through a trusted Network. [AR p.4]", "official_site_url": "http://www.icn.org.au", "source_documents": [ { "type": "annual_report", "title": "Download", "url": "https://icn.org.au/wp-content/uploads/2025/11/25393-ICN-Annual-Report-2024–25-Web.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "Download", "url": "https://icn.org.au/wp-content/uploads/2025/02/ICN-Annual-Report-2023–24.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "Download", "url": "https://icn.org.au/wp-content/uploads/2024/02/ICNL-Annual-Report-2022–23.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "Download", "url": "https://icn.org.au/wp-content/uploads/2023/07/ICNL-Annual-Report-2021-22.pdf", "period": "2021-22", "confidence": "high" } ], "purpose": { "text": "Driving economic growth in Australia and New Zealand by supporting local businesses and employment through a trusted Network. [AR p.4]", "source_url": "", "source_page": 4, "source_deep_url": "" }, "vision": { "text": "To contribute to increased economic activity for Australia and New Zealand, by assisting industries to gain a greater share of domestic and international business opportunities. [AR p.4]", "source_url": "", "source_page": 4, "source_deep_url": "" }, "strategic_priorities": [ { "title": "Future Made in Australia priorities", "description": "Future Made in Australia priorities", "source_url": "", "source_page": 18, "source_deep_url": "" } ], "values": [ { "name": "Innovation", "description": "", "source_url": "", "source_page": null }, { "name": "Integrity", "description": "", "source_url": "", "source_page": null }, { "name": "Collaboration", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Supporting Australian Industry", "description": "ICN plays a key role in supporting Australian industry through the Australian Industry Participation (AIP) plan. This is achieved through managing our national database of industry capability and project opportunities – Gateway by ICN. [AR p.9]", "activities": [ "Managing national database of industry capability and project opportunities", "Facilitating project proponents to suitable suppliers, project managers and business opportunities" ], "source_url": "", "source_page": 9, "source_deep_url": "" }, { "name": "Outcome 2: Representing Australia’s True Capability", "description": "The ICN National Office continues to work on improving and expanding functionality for our flagship application, Gateway by ICN, based on industry best practices. This ensures continuous improvement for our modern platform. [AR p.11]", "activities": [ "Improving and expanding functionality for Gateway by ICN", "Gathering and assessing company capability through Offerings feature" ], "source_url": "", "source_page": 11, "source_deep_url": "" }, { "name": "Outcome 3: Amplifying Australia’s Capability", "description": "We have been exploring more avenues to focus on the supplier capabilities that industries are looking for right now. By utilising our Topics feature, governments and industry associations can zero in on the companies and projects sharing a common regional or sector goal. [AR p.12]", "activities": [ "Exploring avenues to focus on supplier capabilities", "Utilising Topics feature to identify companies and projects sharing common goals" ], "source_url": "", "source_page": 12, "source_deep_url": "" }, { "name": "Outcome 4: Analysing Australia’s Capability", "description": "Perspective by ICN reports continued to be delivered to State and Federal Governments and industry, including the National Rolling Stock Manufacturing survey for the Office of National Rail Industry Coordination. Perspective by ICN is being transformed into a comprehensive decision-support platform. [AR p.13]", "activities": [ "Delivering Perspective by ICN reports", "Transforming Perspective by ICN into a decision-support platform" ], "source_url": "", "source_page": 13, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Local content and supplier data", "target": "To ensure Australian projects are serviced by Australian businesses", "latest_result": "ICNL’s database was used by Government as a source of sovereign capability data", "status": "Achieved", "target_source_url": "", "target_source_page": 18, "result_source_url": "https://icn.org.au/wp-content/uploads/2025/11/25393-ICN-Annual-Report-2024–25-Web.pdf", "result_source_page": 18 } ], "document_alignment_terms": { "must_support": [ "Driving economic growth in Australia and New Zealand by supporting local businesses and employment through a trusted Network. [AR p.4]", "To contribute to increased economic activity for Australia and New Zealand, by assisting industries to gain a greater share of domestic and international business opportunities. [A", "Future Made in Australia priorities" ], "watch_terms": [ "Local content and supplier data" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "To contribute to increased economic activity for Australia and New Zealand, by assisting industries to gain a greater share of domestic and international business opportunities. [AR p.4]", "vision_source_page": 4, "purposes": "Driving economic growth in Australia and New Zealand by supporting local businesses and employment through a trusted Network. [AR p.4]", "purposes_source_page": 4, "how_we_deliver": "We work to stimulate and foster an open and competitive marketplace for Australian and New Zealand industry so that:\n• local industry participation remains strong.\n• Australian and NZ businesses, particularly SMEs, have a fair share of domestic business opportunities. [AR p.4]", "how_we_deliver_source_page": 4, "government_priorities": [ { "text": "Future Made in Australia priorities", "source_page": 18 } ], "outcomes": [ { "name": "Outcome 1: Supporting Australian Industry", "description": "ICN plays a key role in supporting Australian industry through the Australian Industry Participation (AIP) plan. This is achieved through managing our national database of industry capability and project opportunities – Gateway by ICN. [AR p.9]", "key_activities": [ "Managing national database of industry capability and project opportunities", "Facilitating project proponents to suitable suppliers, project managers and business opportunities" ], "source_page": 9 }, { "name": "Outcome 2: Representing Australia’s True Capability", "description": "The ICN National Office continues to work on improving and expanding functionality for our flagship application, Gateway by ICN, based on industry best practices. This ensures continuous improvement for our modern platform. [AR p.11]", "key_activities": [ "Improving and expanding functionality for Gateway by ICN", "Gathering and assessing company capability through Offerings feature" ], "source_page": 11 }, { "name": "Outcome 3: Amplifying Australia’s Capability", "description": "We have been exploring more avenues to focus on the supplier capabilities that industries are looking for right now. By utilising our Topics feature, governments and industry associations can zero in on the companies and projects sharing a common regional or sector goal. [AR p.12]", "key_activities": [ "Exploring avenues to focus on supplier capabilities", "Utilising Topics feature to identify companies and projects sharing common goals" ], "source_page": 12 }, { "name": "Outcome 4: Analysing Australia’s Capability", "description": "Perspective by ICN reports continued to be delivered to State and Federal Governments and industry, including the National Rolling Stock Manufacturing survey for the Office of National Rail Industry Coordination. Perspective by ICN is being transformed into a comprehensive decision-support platform. [AR p.13]", "key_activities": [ "Delivering Perspective by ICN reports", "Transforming Perspective by ICN into a decision-support platform" ], "source_page": 13 } ], "values": [ "Innovation", "Integrity", "Collaboration" ], "values_framework_name": "ICNL Values", "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Local content and supplier data", "target": "To ensure Australian projects are serviced by Australian businesses", "source_page": 18 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Local content and supplier data", "result": "ICNL’s database was used by Government as a source of sovereign capability data", "status": "Achieved", "source_page": 18 } ], "_source_urls": { "annual_report_url": "https://icn.org.au/wp-content/uploads/2025/11/25393-ICN-Annual-Report-2024–25-Web.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "B-001946", "entity_name": "Industry Capability Network Limited", "folder_name": "Industry-Capability-Network-Limited", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "Find out more\nEverything you need to get work and get work done for:\nSuppliers - local service providers\nBuyers - project owners\nGovernment - federal, state and local departments, agencies and authorities\nMarket analysts - economic, procurement and supply chain\nEverything you need to get work and get work done for:\nSuppliers - local service providers\nBuyers - project owners\nGovernment - federal, state and local departments, agencies and authorities\nMarket analysts - economic, procurement and supply chain\nIn 2024 - 25\nICN Achieved\n$\n3.06\nB+\nValue of wins\n110\nNew projects listed\n2,791\nNew work packages listed\n8,509\nNumber of awarded companies\nFigures From 30 June 2024 - 1 July 2025\nIn 2024 - 25\nICN Achieved\n$3.06B+\nValue of wins\n110\nNew projects listed\n2,791\nNew work packages listed\n8,509\nNumber of awarded companies\nFigures From 30 June 2024 - 1 July 2025", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "pages/homepage.html (http://www.icn.org.au)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-001946", "entity_name": "Industry Capability Network Limited", "folder_name": "Industry-Capability-Network-Limited", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "Find out more\nEverything you need to get work and get work done for:\nSuppliers - local service providers\nBuyers - project owners\nGovernment - federal, state and local departments, agencies and authorities\nMarket analysts - economic, procurement and supply chain\nEverything you need to get work and get work done for:\nSuppliers - local service providers\nBuyers - project owners\nGovernment - federal, state and local departments, agencies and authorities\nMarket analysts - economic, procurement and supply chain\nIn 2024 - 25\nICN Achieved\n$\n3.06\nB+\nValue of wins\n110\nNew projects listed\n2,791\nNew work packages listed\n8,509\nNumber of awarded companies\nFigures From 30 June 2024 - 1 July 2025\nIn 2024 - 25\nICN Achieved\n$3.06B+\nValue of wins\n110\nNew projects listed\n2,791\nNew work packages listed\n8,509\nNumber of awarded companies\nFigures From 30 June 2024 - 1 July 2025", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "pages/homepage.html (http://www.icn.org.au)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-001946", "entity_name": "Industry Capability Network Limited", "folder_name": "Industry-Capability-Network-Limited", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[Page 3]\nBACK TO CONTENTS\nCONTENTS\nChairman’s Review 3\nCEO’s Report 4\nHighlights at A Glance 6\nSupporting Australian Industry 7\n40th Birthday 8\nRepresenting Australia’s True Capability 9\nAmplifying Australia’s Capability 10\nAnalysing Australia’s Capability 12\nInvesting in Our People 14\nOrganisational Chart 15\nEmbracing the Future 16\nFunction and Focus 17\nStrategic PARTNERS 19\nAppendix 1: Company Membership 20\nAppendix 2: Board Composition 21\nAppendix 3: Independent Audit Report and Declaration 23\nAppendix 4: Financial Statements 26\nANNUAL REPORT 2024–25 1", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2024-25.pdf (https://icn.org.au/wp-content/uploads/2025/11/25393-ICN-Annual-Report-2024–25-Web.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "B-001946", "entity_name": "Industry Capability Network Limited", "folder_name": "Industry-Capability-Network-Limited", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[Page 3]\nBACK TO CONTENTS\nCONTENTS\nChairman’s Review 3\nCEO’s Report 4\nHighlights at A Glance 6\nSupporting Australian Industry 7\n40th Birthday 8\nRepresenting Australia’s True Capability 9\nAmplifying Australia’s Capability 10\nAnalysing Australia’s Capability 12\nInvesting in Our People 14\nOrganisational Chart 15\nEmbracing the Future 16\nFunction and Focus 17\nStrategic PARTNERS 19\nAppendix 1: Company Membership 20\nAppendix 2: Board Composition 21\nAppendix 3: Independent Audit Report and Declaration 23\nAppendix 4: Financial Statements 26\nANNUAL REPORT 2024–25 1", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2024-25.pdf (https://icn.org.au/wp-content/uploads/2025/11/25393-ICN-Annual-Report-2024–25-Web.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "B-001946", "entity_name": "Industry Capability Network Limited", "folder_name": "Industry-Capability-Network-Limited", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Network quality data\nAdapt, develop and enhance product suite Market analysis and Attractive culture, matched\nfor the changing needs of Government as customer focus skills and resources to deliver\na customer\nAgreed performance measures and Diversify and integrate Responsive, agile and\naccountability of the Network offices validated and rich data innovative\n(National KPI’s)\nFurthered uses of AI and other technology Product development Partners in a collaborative\nto support state operations and SME clients and symbiotic federated\n(E.g. to reduce cost of data validation). network (ICN & ICNL)\nICN as a panel Strategic collaboration and\npartnerships\nFuture-proof Sustainable and funded\norganisation\nWell governed\nA significant achievement during the reporting The achievements during the year are the result", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2023-24.pdf (https://icn.org.au/wp-content/uploads/2025/02/ICN-Annual-Report-2023–24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-001946", "entity_name": "Industry Capability Network Limited", "folder_name": "Industry-Capability-Network-Limited", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "Network quality data\nAdapt, develop and enhance product suite Market analysis and Attractive culture, matched\nfor the changing needs of Government as customer focus skills and resources to deliver\na customer\nAgreed performance measures and Diversify and integrate Responsive, agile and\naccountability of the Network offices validated and rich data innovative\n(National KPI’s)\nFurthered uses of AI and other technology Product development Partners in a collaborative\nto support state operations and SME clients and symbiotic federated\n(E.g. to reduce cost of data validation). network (ICN & ICNL)\nICN as a panel Strategic collaboration and\npartnerships\nFuture-proof Sustainable and funded\norganisation\nWell governed\nA significant achievement during the reporting The achievements during the year are the result", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2023-24.pdf (https://icn.org.au/wp-content/uploads/2025/02/ICN-Annual-Report-2023–24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-001946", "entity_name": "Industry Capability Network Limited", "folder_name": "Industry-Capability-Network-Limited", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "Some systems are capable of risk assessment as well\nCAPABLE BUSINESS BUSINESS INDIGENOUS\nBUSINESSES SCALE SIZE OWNED\n7 Mix of small and large Mix of medium and large 0\nRegional Diversity: Cairns Region (6), Townsville City (4), Burdekin Shire (1)\nCompliance: AS/NZS 4801:2001, AS/NZS ISO 9001:2008, AS/NZS ISO 9001:2015, BS OHSAS 18001:2007, Building\nCode 2013, ISO 9001:2008, ISO 14001:2004, ISO 14001:2015, ISO 45001:2018\nBATTERY SYSTEMS\nInstallation, repairs and maintenance of 12V/24V/36V/48V battery powered systems\nCAPABLE BUSINESS BUSINESS INDIGENOUS\nBUSINESSES SCALE SIZE OWNED\n10 Mix of small and Mix of small and 0\nmedium, large medium, large\nRegional Diversity: Cairns Region (5), Townsville City (5)\nCompliance: AS/NZS 4801:2001, AS/NZS ISO 9001:2015, ASTM ISO9001-00, ASTM ISO14001-04, BS OHSAS", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "other-pdfs/north-and-far-north-queensland-maritime-industry-supply-chain-report-1.pdf (https://icn.org.au/wp-content/uploads/2025/10/north-and-far-north-queensland-maritime-industry-supply-chain-report-1.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-001946", "entity_name": "Industry Capability Network Limited", "folder_name": "Industry-Capability-Network-Limited", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "Some systems are capable of risk assessment as well\nCAPABLE BUSINESS BUSINESS INDIGENOUS\nBUSINESSES SCALE SIZE OWNED\n7 Mix of small and large Mix of medium and large 0\nRegional Diversity: Cairns Region (6), Townsville City (4), Burdekin Shire (1)\nCompliance: AS/NZS 4801:2001, AS/NZS ISO 9001:2008, AS/NZS ISO 9001:2015, BS OHSAS 18001:2007, Building\nCode 2013, ISO 9001:2008, ISO 14001:2004, ISO 14001:2015, ISO 45001:2018\nBATTERY SYSTEMS\nInstallation, repairs and maintenance of 12V/24V/36V/48V battery powered systems\nCAPABLE BUSINESS BUSINESS INDIGENOUS\nBUSINESSES SCALE SIZE OWNED\n10 Mix of small and Mix of small and 0\nmedium, large medium, large\nRegional Diversity: Cairns Region (5), Townsville City (5)\nCompliance: AS/NZS 4801:2001, AS/NZS ISO 9001:2015, ASTM ISO9001-00, ASTM ISO14001-04, BS OHSAS", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "other-pdfs/north-and-far-north-queensland-maritime-industry-supply-chain-report-1.pdf (https://icn.org.au/wp-content/uploads/2025/10/north-and-far-north-queensland-maritime-industry-supply-chain-report-1.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-001946", "entity_name": "Industry Capability Network Limited", "folder_name": "Industry-Capability-Network-Limited", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "[Page 35]\nBOARD COMMITTEES\nIT GOVERNANCE FINANCE AUDIT AND\nCOMMITTEE RISK MANAGEMENT\nCOMMITTEE\nThe IT Governance Committee provides strategic\nguidance for, and oversight of, IT activities and\nThe Finance, Audit and Risk Management\noperations to the ICN National Office on behalf\nCommittee provides advice and\nof the Board.\nrecommendations to the ICN Board\non company finances.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2023-24.pdf (https://icn.org.au/wp-content/uploads/2025/02/ICN-Annual-Report-2023–24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-001946", "entity_name": "Industry Capability Network Limited", "folder_name": "Industry-Capability-Network-Limited", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "[Page 35]\nBOARD COMMITTEES\nIT GOVERNANCE FINANCE AUDIT AND\nCOMMITTEE RISK MANAGEMENT\nCOMMITTEE\nThe IT Governance Committee provides strategic\nguidance for, and oversight of, IT activities and\nThe Finance, Audit and Risk Management\noperations to the ICN National Office on behalf\nCommittee provides advice and\nof the Board.\nrecommendations to the ICN Board\non company finances.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2023-24.pdf (https://icn.org.au/wp-content/uploads/2025/02/ICN-Annual-Report-2023–24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-001946", "entity_name": "Industry Capability Network Limited", "folder_name": "Industry-Capability-Network-Limited", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "[Page 3]\nCONTENTS\nABOUT ICN 1 COMMUNICATIONS AND ENGAGEMENT 19\nYEAR IN REVIEW 2 Engagement with Government\nand industry 19\nICN IN NUMBERS 3\nStrategic insights and sustainability 19\nCHAIR REPORT 4 Commitment to feedback and\ncontinuous improvement 19\nCEO REPORT 6\nKey initiatives and achievements 20\nVALUE DELIVERY 8\nCASE STUDY 22\nSupporting Australian industry 8\nHow Park Fuels is fueling Snowy 2.0 22\nMapping Australia’s capability 8\nTECHNOLOGY SYSTEMS 24\nUser experience 10\nSecurity-first approach 10 Gateway by ICN 24\nLooking forward 10\nTopics by ICN 24\nSystems security 24\nEMPLOYEE ENGAGEMENT 11\nSystems growth 24\nInvesting in our people 11\nGOVERNANCE 25\nORGANISATIONAL STRUCTURE 12\nSTRATEGIC\nOPERATIONS 13\nDIRECTION 26\nFUNCTIONS AND FOCUS 14\nCOMPANY MEMBERSHIP 28\nNATIONAL SUPPORT 15\nBOARD COMPOSITION 29\nICN Strategic Plan 15\nBOARD COMMITTEES 31\nNATIONAL WORKING GROUPS 16", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2023-24.pdf (https://icn.org.au/wp-content/uploads/2025/02/ICN-Annual-Report-2023–24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-001946", "entity_name": "Industry Capability Network Limited", "folder_name": "Industry-Capability-Network-Limited", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "[Page 3]\nCONTENTS\nABOUT ICN 1 COMMUNICATIONS AND ENGAGEMENT 19\nYEAR IN REVIEW 2 Engagement with Government\nand industry 19\nICN IN NUMBERS 3\nStrategic insights and sustainability 19\nCHAIR REPORT 4 Commitment to feedback and\ncontinuous improvement 19\nCEO REPORT 6\nKey initiatives and achievements 20\nVALUE DELIVERY 8\nCASE STUDY 22\nSupporting Australian industry 8\nHow Park Fuels is fueling Snowy 2.0 22\nMapping Australia’s capability 8\nTECHNOLOGY SYSTEMS 24\nUser experience 10\nSecurity-first approach 10 Gateway by ICN 24\nLooking forward 10\nTopics by ICN 24\nSystems security 24\nEMPLOYEE ENGAGEMENT 11\nSystems growth 24\nInvesting in our people 11\nGOVERNANCE 25\nORGANISATIONAL STRUCTURE 12\nSTRATEGIC\nOPERATIONS 13\nDIRECTION 26\nFUNCTIONS AND FOCUS 14\nCOMPANY MEMBERSHIP 28\nNATIONAL SUPPORT 15\nBOARD COMPOSITION 29\nICN Strategic Plan 15\nBOARD COMMITTEES 31\nNATIONAL WORKING GROUPS 16", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2023-24.pdf (https://icn.org.au/wp-content/uploads/2025/02/ICN-Annual-Report-2023–24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2024-25", "url": "https://icn.org.au/wp-content/uploads/2025/11/25393-ICN-Annual-Report-2024–25-Web.pdf", "file": "annual-reports/2024-25.pdf", "bytes": 8436550, "link_text": "Download" }, { "category": "annual-reports", "year": "2023-24", "url": "https://icn.org.au/wp-content/uploads/2025/02/ICN-Annual-Report-2023–24.pdf", "file": 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