{ "entity_id": "S-WA-035", "folder": "Horizon-Power", "name": "Horizon Power", "type": "Government Trading Enterprise", "jurisdiction": "WA", "portfolio": "Energy", "website": "https://www.horizonpower.com.au/", "data_status": "stub", "completeness": { "has_strategy_brief": false, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": false, "has_kpi_results": false, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 10, "n_legislation": 0, "n_artifacts": 1, "n_kpi_targets": 0, "n_kpi_results": 0, "n_outcomes": 0, "verified_own_data": true }, "strategy_profile": { "status": "needs_review", "confidence": "medium", "summary": "", "official_site_url": "https://www.horizonpower.com.au/", "source_documents": [], "purpose": null, "vision": null, "strategic_priorities": [], "values": [], "outcomes": [], "performance_measures": [], "document_alignment_terms": { "must_support": [], "watch_terms": [], "avoid_claiming_without_evidence": [] }, "review_note": "Structured strategy exists but is incomplete." }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": null, "purposes_source_page": null, "how_we_deliver": null, "how_we_deliver_source_page": null, "government_priorities": [], "outcomes": [], "values": [], "values_framework_name": null, "kpi_targets_2025_26": [], "kpi_results_2024_25": [], "_source_urls": { "annual_report_url": "", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-WA-035", "entity_name": "Horizon Power", "folder_name": "Horizon-Power", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "More than $500,000 awarded to regional community initiatives\nThe State Government, through our Community Partnerships Program, has awarded a further $500,000 to support 60 community initiatives across regional and remote Western Australia.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/announcements-index__04.html (https://www.horizonpower.com.au/about-us/news-announcements/?category=news)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-035", "entity_name": "Horizon Power", "folder_name": "Horizon-Power", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "More than $500,000 awarded to regional community initiatives\nThe State Government, through our Community Partnerships Program, has awarded a further $500,000 to support 60 community initiatives across regional and remote Western Australia.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/announcements-index__04.html (https://www.horizonpower.com.au/about-us/news-announcements/?category=news)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-035", "entity_name": "Horizon Power", "folder_name": "Horizon-Power", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "He is also currently Audit and Risk Committee Chair and non-Executive director of both DUG Technology Limited (ASX: DUG) and Sircel Limited, and Quality, Audit & Risk Committee Chair and Council Member of Edith Cowan University.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "pages/leadership.html (https://www.horizonpower.com.au/about-us/our-people/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-035", "entity_name": "Horizon Power", "folder_name": "Horizon-Power", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "He is also currently Audit and Risk Committee Chair and non-Executive director of both DUG Technology Limited (ASX: DUG) and Sircel Limited, and Quality, Audit & Risk Committee Chair and Council Member of Edith Cowan University.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "pages/leadership.html (https://www.horizonpower.com.au/about-us/our-people/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-035", "entity_name": "Horizon Power", "folder_name": "Horizon-Power", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "David Frankel\nCustomer & Community\nActing Executive General Manager\nMike Houlahan\nFinance & Corporate Services\nChief Financial Officer\nVi Garrood\nFuture Energy\nExecutive General Manager\nPhil Western\nOperations\nActing Executive General Manager\nJennie Milne\nPeople, Safety and Governance\nExecutive General Manager\nMick Verveka\nPilbara Networks & Projects\nExecutive General Manager\nMelanie Graetz\nRemote Communities\nActing Executive General Manager\nRay Achemedei\nTechnology & Digital Transformation\nExecutive General Manager\nTab content 1\nHorizon Power is a State Government owned Government Trading Enterprise, established under the\nElectricity Corporations Act 2005\nand operating under the\nGovernment Trading Enterprises Act 2023.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "pages/leadership.html (https://www.horizonpower.com.au/about-us/our-people/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-035", "entity_name": "Horizon Power", "folder_name": "Horizon-Power", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "David Frankel\nCustomer & Community\nActing Executive General Manager\nMike Houlahan\nFinance & Corporate Services\nChief Financial Officer\nVi Garrood\nFuture Energy\nExecutive General Manager\nPhil Western\nOperations\nActing Executive General Manager\nJennie Milne\nPeople, Safety and Governance\nExecutive General Manager\nMick Verveka\nPilbara Networks & Projects\nExecutive General Manager\nMelanie Graetz\nRemote Communities\nActing Executive General Manager\nRay Achemedei\nTechnology & Digital Transformation\nExecutive General Manager\nTab content 1\nHorizon Power is a State Government owned Government Trading Enterprise, established under the\nElectricity Corporations Act 2005\nand operating under the\nGovernment Trading Enterprises Act 2023.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "pages/leadership.html (https://www.horizonpower.com.au/about-us/our-people/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-035", "entity_name": "Horizon Power", "folder_name": "Horizon-Power", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Call us on\n1800 267 926\n(Monday to Friday: 8am  - 5pm) and we can set it up for you.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "pages/about.html (https://www.horizonpower.com.au/for-home/managing-your-account/concessions-and-rebates/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-035", "entity_name": "Horizon Power", "folder_name": "Horizon-Power", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "Call us on\n1800 267 926\n(Monday to Friday: 8am  - 5pm) and we can set it up for you.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "pages/about.html (https://www.horizonpower.com.au/for-home/managing-your-account/concessions-and-rebates/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map 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Verveka\nPilbara Networks & Projects\nExecutive General Manager\nMelanie Graetz\nRemote Communities\nActing Executive General Manager\nRay Achemedei\nTechnology & Digital Transformation\nExecutive General Manager\nTab content 1\nHorizon Power is a State Government owned Government Trading Enterprise, established under the\nElectricity Corporations Act 2005\nand operating under the\nGovernment Trading Enterprises Act 2023.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "pages/leadership.html (https://www.horizonpower.com.au/about-us/our-people/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-035", "entity_name": "Horizon Power", "folder_name": "Horizon-Power", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "David Frankel\nCustomer & Community\nActing Executive General Manager\nMike Houlahan\nFinance & Corporate Services\nChief Financial Officer\nVi Garrood\nFuture Energy\nExecutive General Manager\nPhil Western\nOperations\nActing Executive General Manager\nJennie Milne\nPeople, Safety and Governance\nExecutive General Manager\nMick Verveka\nPilbara Networks & Projects\nExecutive General Manager\nMelanie Graetz\nRemote Communities\nActing Executive General Manager\nRay Achemedei\nTechnology & Digital Transformation\nExecutive General Manager\nTab content 1\nHorizon Power is a State Government owned Government Trading Enterprise, established under the\nElectricity Corporations Act 2005\nand operating under the\nGovernment Trading Enterprises Act 2023.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "pages/leadership.html (https://www.horizonpower.com.au/about-us/our-people/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] } ], "legislation_administered": [], "artifacts": [ { "category": "other-pdfs", "year": null, "url": "https://www.horizonpower.com.au/globalassets/media/documents/pricing/air-conditioning-rebate-list-of-eligible-town-oct25.pdf?v=499c09", "file": 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