{
  "entity_id": "S-TAS-024",
  "folder": "Heritage-Tasmania",
  "name": "Heritage Tasmania",
  "type": "Statutory Authority",
  "jurisdiction": "TAS",
  "portfolio": "",
  "website": "https://heritage.tas.gov.au/",
  "data_status": "rich",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": false,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_global_initiatives_structured": false,
    "n_global_initiatives": 0,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 10,
    "n_kpi_targets": 1,
    "n_kpi_results": 1,
    "n_outcomes": 1,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "published",
    "confidence": "high",
    "summary": "To engage with these stories honestly and respectfully, acknowledging both their richness and their challenges [AR p.4].",
    "official_site_url": "https://heritage.tas.gov.au/",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "Tasmanian Heritage Council Annual Report 2024-2025",
        "url": "https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202024-2025.pdf",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Tasmanian Heritage Council Annual Report 2023-2024",
        "url": "https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202023-2024.pdf",
        "period": "2023-24",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Tasmanian Heritage Council Annual Report 2022-2023",
        "url": "https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202022-23.pdf",
        "period": "2022-23",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Tasmanian Heritage Council Annual Report 2021-2022",
        "url": "https://heritage.tas.gov.au/Documents/FINAL%20-%20THC%20Annual%20Report%202021-22.pdf",
        "period": "2021-22",
        "confidence": "high"
      },
      {
        "type": "strategie",
        "title": "2025-26 to 2026-27 THC Strategic Plan",
        "url": "https://heritage.tas.gov.au/Documents/2025-26%20to%202026-27%20THC%20Strategic%20Plan.pdf",
        "period": "2025-26",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "THC Strategic Plan 2023-2024 to 2027-2028",
        "url": "https://heritage.tas.gov.au/Documents/THC%20Strategic%20Plan%202023-2024%20to%202027-2028.pdf",
        "period": "2023-24",
        "confidence": "medium"
      }
    ],
    "purpose": {
      "text": "To engage with these stories honestly and respectfully, acknowledging both their richness and their challenges [AR p.4].",
      "source_url": "",
      "source_page": 4,
      "source_deep_url": ""
    },
    "vision": null,
    "strategic_priorities": [
      {
        "title": "Lead and engage with the community including to shape positive outcomes",
        "description": "Lead and engage with the community including to shape positive outcomes",
        "source_url": "",
        "source_page": 16,
        "source_deep_url": ""
      },
      {
        "title": "Evolve the Tasmanian Heritage Register as a living resource",
        "description": "Evolve the Tasmanian Heritage Register as a living resource",
        "source_url": "",
        "source_page": 17,
        "source_deep_url": ""
      },
      {
        "title": "Ensure sound judgement and decision making",
        "description": "Ensure sound judgement and decision making",
        "source_url": "",
        "source_page": 17,
        "source_deep_url": ""
      }
    ],
    "values": [
      {
        "name": "Connection",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Identity",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Future-making",
        "description": "",
        "source_url": "",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Conservation and activation of Tasmania’s heritage places",
        "description": "Supporting the conservation and activation of Tasmania’s heritage places through grants and workshops [AR p.18-21].",
        "activities": [
          "Grants Scheme",
          "Workshops"
        ],
        "source_url": "",
        "source_page": 18,
        "source_deep_url": ""
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "Conservation and activation of heritage places",
        "target": "Achieving conservation outcomes, breathing new life into underused places and building community goodwill",
        "latest_result": "Partially achieved",
        "status": "Partially achieved",
        "target_source_url": "",
        "target_source_page": 18,
        "result_source_url": "https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202024-2025.pdf",
        "result_source_page": 18
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "To engage with these stories honestly and respectfully, acknowledging both their richness and their challenges [AR p.4].",
        "Lead and engage with the community including to shape positive outcomes",
        "Evolve the Tasmanian Heritage Register as a living resource",
        "Ensure sound judgement and decision making"
      ],
      "watch_terms": [
        "Conservation and activation of heritage places"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": ""
  },
  "global_initiatives": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": null,
    "vision_source_page": null,
    "purposes": "To engage with these stories honestly and respectfully, acknowledging both their richness and their challenges [AR p.4].",
    "purposes_source_page": 4,
    "how_we_deliver": "Through deliberate effort - in systems, in outreach, and in people [AR p.4].",
    "how_we_deliver_source_page": 4,
    "government_priorities": [
      {
        "text": "Lead and engage with the community including to shape positive outcomes",
        "source_page": 16
      },
      {
        "text": "Evolve the Tasmanian Heritage Register as a living resource",
        "source_page": 17
      },
      {
        "text": "Ensure sound judgement and decision making",
        "source_page": 17
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Conservation and activation of Tasmania’s heritage places",
        "description": "Supporting the conservation and activation of Tasmania’s heritage places through grants and workshops [AR p.18-21].",
        "key_activities": [
          "Grants Scheme",
          "Workshops"
        ],
        "source_page": 18
      }
    ],
    "values": [
      "Connection",
      "Identity",
      "Future-making"
    ],
    "values_framework_name": null,
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "Conservation and activation of heritage places",
        "target": "Achieving conservation outcomes, breathing new life into underused places and building community goodwill",
        "source_page": 18
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "Conservation and activation of heritage places",
        "result": "Partially achieved",
        "status": "Partially achieved",
        "source_page": 18
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202024-2025.pdf",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "S-TAS-024",
      "entity_name": "Heritage Tasmania",
      "folder_name": "Heritage-Tasmania",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "2023 2022\n$ $\nAudit fees – financial audit1 4 320 4 150\nConsultants2 47 886 …\nProfessional and other contract services3 13 283 5 180\nTravel and transport 9 369 3 152\nOther supplies and consumables 3 251 9 226\nTotal 78 109 21 708\n1Audit fees paid or payable to the Tasmanian Audit Office for the audit of the Council’s financial statements were\n$4 320 (2021-22: $4 150).",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2022-23.pdf (https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202022-23.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-TAS-024",
      "entity_name": "Heritage Tasmania",
      "folder_name": "Heritage-Tasmania",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "2023 2022\n$ $\nAudit fees – financial audit1 4 320 4 150\nConsultants2 47 886 …\nProfessional and other contract services3 13 283 5 180\nTravel and transport 9 369 3 152\nOther supplies and consumables 3 251 9 226\nTotal 78 109 21 708\n1Audit fees paid or payable to the Tasmanian Audit Office for the audit of the Council’s financial statements were\n$4 320 (2021-22: $4 150).",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2022-23.pdf (https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202022-23.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-TAS-024",
      "entity_name": "Heritage Tasmania",
      "folder_name": "Heritage-Tasmania",
      "category": "Citizen Participation",
      "scale": "small",
      "title": "Consultation feedback summaries with response tracking",
      "idea": "Summarise consultation submissions by theme and publish what changed in response.",
      "quote": "[Page 16]\nStrategic Priorities\nDuring 2024-25, the Progress during 2024-25\nstrategic priorities of\nthe Heritage Council Goal 1: Lead and engage with the community including\ncontinued to direct key stakeholders and partners to shape positive outcomes\nactivity for both the\n• Developed and implemented the Heritage Council Stakeholder and\nHeritage Council and\nCommunications Strategy 2024-2027 and accompanying work plan .",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "annual-reports/2024-25.pdf (https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202024-2025.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-TAS-024",
      "entity_name": "Heritage Tasmania",
      "folder_name": "Heritage-Tasmania",
      "category": "Citizen Participation",
      "scale": "large",
      "title": "Always-on policy participation platform",
      "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.",
      "quote": "[Page 16]\nStrategic Priorities\nDuring 2024-25, the Progress during 2024-25\nstrategic priorities of\nthe Heritage Council Goal 1: Lead and engage with the community including\ncontinued to direct key stakeholders and partners to shape positive outcomes\nactivity for both the\n• Developed and implemented the Heritage Council Stakeholder and\nHeritage Council and\nCommunications Strategy 2024-2027 and accompanying work plan .",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "annual-reports/2024-25.pdf (https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202024-2025.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-TAS-024",
      "entity_name": "Heritage Tasmania",
      "folder_name": "Heritage-Tasmania",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "[Page 3]\nGOAL 2: Evolve the Tasmanian Heritage Register as a living resource\nIn accordance with sections 7(1)(a), (b), (c), (d), (e), (f), (g) & (h) of the Historic Cultural Heritage Act 1995\nDesired Outcomes\nStrategic Priorities 2023-24 Initiatives 2023-24 Outputs\n(2023-24 to 2027-28)\nEvolve the Tasmanian Heritage The THR is increasingly seen as an Enhance searchability and discoverability of the Stage 2 of the Publicly Accessible Heritage Register\nRegister (THR) into an accurate, authoritative repository of information Heritage Register based on attributes (eg. site (Searchability Project) completed\nreliable, accessible, searchable, on places of State historic heritage groups, types, dates)\ndiscoverable and user-friendly digital significance Improve searchability based on themes\nresource",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "strategies/THC-20Strategic-20Plan-202023-2024-20to-202027-2028.pdf (https://heritage.tas.gov.au/Documents/THC%20Strategic%20Plan%202023-2024%20to%202027-2028.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-TAS-024",
      "entity_name": "Heritage Tasmania",
      "folder_name": "Heritage-Tasmania",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "[Page 3]\nGOAL 2: Evolve the Tasmanian Heritage Register as a living resource\nIn accordance with sections 7(1)(a), (b), (c), (d), (e), (f), (g) & (h) of the Historic Cultural Heritage Act 1995\nDesired Outcomes\nStrategic Priorities 2023-24 Initiatives 2023-24 Outputs\n(2023-24 to 2027-28)\nEvolve the Tasmanian Heritage The THR is increasingly seen as an Enhance searchability and discoverability of the Stage 2 of the Publicly Accessible Heritage Register\nRegister (THR) into an accurate, authoritative repository of information Heritage Register based on attributes (eg. site (Searchability Project) completed\nreliable, accessible, searchable, on places of State historic heritage groups, types, dates)\ndiscoverable and user-friendly digital significance Improve searchability based on themes\nresource",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "strategies/THC-20Strategic-20Plan-202023-2024-20to-202027-2028.pdf (https://heritage.tas.gov.au/Documents/THC%20Strategic%20Plan%202023-2024%20to%202027-2028.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-TAS-024",
      "entity_name": "Heritage Tasmania",
      "folder_name": "Heritage-Tasmania",
      "category": "Staff Productivity",
      "scale": "small",
      "title": "Reusable briefing and summary assistant for internal documents",
      "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.",
      "quote": "[pages 48,49,50,51,52]\naff, including Nick\nAboriginal Heritage Council members, including\nHaddow, Todd Babiak and Jess Radford\nRodney Dillon\nTourism Industry Council of Tasmania staff, including\nAboriginal Heritage Tasmania staff, including Steve\nLuke Martin\nGall\nPort Arthur Historic Site Management Authority Board\nDepartment of Premier and Cabinet staff, including\nand staff, including Grant O’Brien, Will Flamsteed, Mel\nKate Keenan\nPercival, Sarah Jane Brazil, Greta McDonald, Katy Ross\nPremier’s Visitor Economy Advisory Council\nand Nicky Corbett\nDepartment of State Growth staff, including Denise\nNational Trust Tasmania Board, staff and volunteers,\nMcIntyre, David Spiers, and Mia Potter\nincluding Nicholas Heyward and Scott Carlin\n48 T A S M A N I A N H E R I T A G E C O U N C I L A N N UA L R E P O R T 2 02 2-2 3",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "annual-reports/2022-23.pdf (https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202022-23.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-TAS-024",
      "entity_name": "Heritage Tasmania",
      "folder_name": "Heritage-Tasmania",
      "category": "Staff Productivity",
      "scale": "large",
      "title": "Department-wide knowledge and briefing platform",
      "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.",
      "quote": "[pages 48,49,50,51,52]\naff, including Nick\nAboriginal Heritage Council members, including\nHaddow, Todd Babiak and Jess Radford\nRodney Dillon\nTourism Industry Council of Tasmania staff, including\nAboriginal Heritage Tasmania staff, including Steve\nLuke Martin\nGall\nPort Arthur Historic Site Management Authority Board\nDepartment of Premier and Cabinet staff, including\nand staff, including Grant O’Brien, Will Flamsteed, Mel\nKate Keenan\nPercival, Sarah Jane Brazil, Greta McDonald, Katy Ross\nPremier’s Visitor Economy Advisory Council\nand Nicky Corbett\nDepartment of State Growth staff, including Denise\nNational Trust Tasmania Board, staff and volunteers,\nMcIntyre, David Spiers, and Mia Potter\nincluding Nicholas Heyward and Scott Carlin\n48 T A S M A N I A N H E R I T A G E C O U N C I L A N N UA L R E P O R T 2 02 2-2 3",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "annual-reports/2022-23.pdf (https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202022-23.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-TAS-024",
      "entity_name": "Heritage Tasmania",
      "folder_name": "Heritage-Tasmania",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "[Page 14]\nSTRATEGIC PRIORITIES\nThe strategic priorities of the Heritage Progress during 2023-24\nCouncil continued to direct activity for both\nthe Council and Heritage Tasmania, with an Goal 1: Lead and engage with the\nincreased focus on leading and advocating community including key stakeholders\nfor the social, economic, cultural and and partners to shape positive\nenvironmental importance of our the state’s outcomes\nbuilt heritage.\n• Establishment of focus groups to progress\noutcomes of the inaugural Heritage\nIn addition to supporting the continued evolution of\nSummit including the completion of the\nthe Heritage Register, the Heritage Council also turned\nreport Improving Investment in Built Heritage\nits attention to strengthening communication and\nin Tasmania.\nactive promotion of the sector .",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2023-24.pdf (https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202023-2024.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-TAS-024",
      "entity_name": "Heritage Tasmania",
      "folder_name": "Heritage-Tasmania",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "[Page 14]\nSTRATEGIC PRIORITIES\nThe strategic priorities of the Heritage Progress during 2023-24\nCouncil continued to direct activity for both\nthe Council and Heritage Tasmania, with an Goal 1: Lead and engage with the\nincreased focus on leading and advocating community including key stakeholders\nfor the social, economic, cultural and and partners to shape positive\nenvironmental importance of our the state’s outcomes\nbuilt heritage.\n• Establishment of focus groups to progress\noutcomes of the inaugural Heritage\nIn addition to supporting the continued evolution of\nSummit including the completion of the\nthe Heritage Register, the Heritage Council also turned\nreport Improving Investment in Built Heritage\nits attention to strengthening communication and\nin Tasmania.\nactive promotion of the sector .",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2023-24.pdf (https://heritage.tas.gov.au/Documents/Tasmanian%20Heritage%20Council%20Annual%20Report%202023-2024.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-TAS-024",
      "entity_name": "Heritage Tasmania",
      "folder_name": "Heritage-Tasmania",
      "category": "Procurement & Delivery",
      "scale": "small",
      "title": "Procurement lessons library for repeat purchases",
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