{ "entity_id": "S-NSW-046", "folder": "Greyhound-Welfare-and-Integrity-Commission", "name": "Greyhound Welfare and Integrity Commission", "type": "Statutory Authority", "jurisdiction": "NSW", "portfolio": "", "website": "https://www.gwic.nsw.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 12, "n_kpi_targets": 2, "n_kpi_results": 2, "n_outcomes": 3, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "The Commission’s principal functions are to: Promote and protect the welfare of greyhounds. Safeguard the integrity of greyhounds racing and betting. Maintain public confidence in the greyhound racing industry [AR p.10]", "official_site_url": "https://www.gwic.nsw.gov.au/", "source_documents": [ { "type": "annual_report", "title": "GWIC Annual Report 2024-25 (PDF, 24.99 MB)", "url": "https://www.gwic.nsw.gov.au/sites/default/files/2025-12/GWIC%20Annual%20Report%202024-25.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "GWIC Annual Report 2023-24 (PDF, 22.51 MB)", "url": "https://www.gwic.nsw.gov.au/sites/default/files/2024-11/GWIC%20Annual%20Report%202023-24.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "GWIC Annual Report 2022-23 (PDF, 7.21 MB)", "url": "https://www.gwic.nsw.gov.au/sites/default/files/2024-08/GWIC%20Annual%20Report%202022-23.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "GWIC Annual Report 2021-22 (PDF, 5.95 MB)", "url": "https://www.gwic.nsw.gov.au/sites/default/files/2024-08/GWIC%20Annual%20Report%202021-22.pdf", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "GWIC Annual Report 2020-21 (PDF, 11.12 MB)", "url": "https://www.gwic.nsw.gov.au/sites/default/files/2024-08/GWIC%20Annual%20Report%202020-21_0.pdf", "period": "2020-21", "confidence": "high" }, { "type": "strategie", "title": "GWIC Strategic Plan 2024-27 (PDF, 1.54 MB)", "url": "https://www.gwic.nsw.gov.au/sites/default/files/2024-08/GWIC%20Strategic%20Plan%202024-27.pdf", "period": "2024", "confidence": "medium" } ], "purpose": { "text": "The Commission’s principal functions are to: Promote and protect the welfare of greyhounds. Safeguard the integrity of greyhounds racing and betting. Maintain public confidence in the greyhound racing industry [AR p.10]", "source_url": "", "source_page": null, "source_deep_url": "" }, "vision": { "text": "To promote and protect the welfare of greyhounds and safeguard the integrity of greyhounds racing and betting in NSW [CP p.10]", "source_url": "", "source_page": null, "source_deep_url": "" }, "strategic_priorities": [ { "title": "Promote and protect the welfare of greyhounds", "description": "Promote and protect the welfare of greyhounds", "source_url": "", "source_page": null, "source_deep_url": "" }, { "title": "Safeguard the integrity of greyhounds racing and betting", "description": "Safeguard the integrity of greyhounds racing and betting", "source_url": "", "source_page": null, "source_deep_url": "" }, { "title": "Maintain public confidence in the greyhound racing industry", "description": "Maintain public confidence in the greyhound racing industry", "source_url": "", "source_page": null, "source_deep_url": "" } ], "values": [ { "name": "Integrity", "description": "", "source_url": "", "source_page": null }, { "name": "Accountability", "description": "", "source_url": "", "source_page": null }, { "name": "Transparency", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Greyhound Welfare", "description": "The Commission plays a crucial role in establishing and enforcing high welfare standards throughout a greyhound’s life, from breeding to end of life.", "activities": [ "Examining all greyhounds pre-race to ensure their fitness to race", "Undertaking injury detection via race observation, gait analysis and clinical examination" ], "source_url": "", "source_page": [ 14, 15 ], "source_deep_url": "" }, { "name": "Outcome 2: Greyhound Integrity", "description": "The Commission continues to play a central role in maintaining the welfare, integrity, and accountability of the New South Wales greyhound racing industry.", "activities": [ "Stewards issued notices for matters related to the performance of greyhounds in races", "Detection of prohibited substances in greyhounds" ], "source_url": "", "source_page": [ 17, 18 ], "source_deep_url": "" }, { "name": "Outcome 3: Public Confidence", "description": "The Commission’s role is to maintain public confidence in the greyhound racing industry.", "activities": [ "Being a trusted, fair, firm and impartial regulator", "Providing excellent customer service" ], "source_url": "", "source_page": [ 22 ], "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "On-track euthanasia", "target": "Reduction in on-track euthanasia", "latest_result": "87 percent decline in on-track euthanasia since the Commission’s first year of operation", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.gwic.nsw.gov.au/sites/default/files/2025-12/GWIC%20Annual%20Report%202024-25.pdf", "result_source_page": [ 11 ] }, { "code": "CCE02", "measure": "Greyhound whelpings", "target": "Increase in number of pups whelped", "latest_result": "2,915 pups whelped from 429 litters in New South Wales", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.gwic.nsw.gov.au/sites/default/files/2025-12/GWIC%20Annual%20Report%202024-25.pdf", "result_source_page": [ 29 ] } ], "document_alignment_terms": { "must_support": [ "The Commission’s principal functions are to: Promote and protect the welfare of greyhounds. Safeguard the integrity of greyhounds racing and betting. Maintain public confidence in ", "To promote and protect the welfare of greyhounds and safeguard the integrity of greyhounds racing and betting in NSW [CP p.10]", "Promote and protect the welfare of greyhounds", "Safeguard the integrity of greyhounds racing and betting", "Maintain public confidence in the greyhound racing industry" ], "watch_terms": [ "On-track euthanasia", "Greyhound whelpings" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "To promote and protect the welfare of greyhounds and safeguard the integrity of greyhounds racing and betting in NSW [CP p.10]", "vision_source_page": null, "purposes": "The Commission’s principal functions are to: Promote and protect the welfare of greyhounds. Safeguard the integrity of greyhounds racing and betting. Maintain public confidence in the greyhound racing industry [AR p.10]", "purposes_source_page": null, "how_we_deliver": "The Commission’s traceability function gathered significant momentum this year with the development of a risk-based framework. It provides us with the ability to hold participants who fail to meet greyhound check-in requirements accountable [AR p.8]", "how_we_deliver_source_page": null, "government_priorities": [ { "text": "Promote and protect the welfare of greyhounds", "source_page": null }, { "text": "Safeguard the integrity of greyhounds racing and betting", "source_page": null }, { "text": "Maintain public confidence in the greyhound racing industry", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Greyhound Welfare", "description": "The Commission plays a crucial role in establishing and enforcing high welfare standards throughout a greyhound’s life, from breeding to end of life.", "key_activities": [ "Examining all greyhounds pre-race to ensure their fitness to race", "Undertaking injury detection via race observation, gait analysis and clinical examination" ], "source_page": [ 14, 15 ] }, { "name": "Outcome 2: Greyhound Integrity", "description": "The Commission continues to play a central role in maintaining the welfare, integrity, and accountability of the New South Wales greyhound racing industry.", "key_activities": [ "Stewards issued notices for matters related to the performance of greyhounds in races", "Detection of prohibited substances in greyhounds" ], "source_page": [ 17, 18 ] }, { "name": "Outcome 3: Public Confidence", "description": "The Commission’s role is to maintain public confidence in the greyhound racing industry.", "key_activities": [ "Being a trusted, fair, firm and impartial regulator", "Providing excellent customer service" ], "source_page": [ 22 ] } ], "values": [ "Integrity", "Accountability", "Transparency" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "On-track euthanasia", "target": "Reduction in on-track euthanasia", "source_page": null }, { "code": "CCE02", "measure": "Greyhound whelpings", "target": "Increase in number of pups whelped", "source_page": null } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "On-track euthanasia", "result": "87 percent decline in on-track euthanasia since the Commission’s first year of operation", "status": "Achieved", "source_page": [ 11 ] }, { "code": "CCE02", "measure": "Greyhound whelpings", "result": "2,915 pups whelped from 429 litters in New South Wales", "status": "Achieved", "source_page": [ 29 ] } ], "_source_urls": { "annual_report_url": "https://www.gwic.nsw.gov.au/sites/default/files/2025-12/GWIC%20Annual%20Report%202024-25.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-NSW-046", "entity_name": "Greyhound Welfare and Integrity Commission", "folder_name": "Greyhound-Welfare-and-Integrity-Commission", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "[Page 75]\nAPPENDIX B\nInternal Audit and Risk Management Attestation Statement for the\n2021-2022 Financial Year for Greyhound Welfare and Integrity\nCommission\nI, Chris Wheeler, Acting Chief Commissioner, am of the opinion that the Greyhound Welfare and\nIntegrity Commission has internal audit and risk management processes in operation that are\ncompliant with the seven (7) Core Requirements set out in the Internal Audit and Risk\nManagement Policy for the General Government Sector, specifically:\nFor each requirement,\nplease specify whether\nCore Requirements compliant, non-\ncompliant, or in\ntransition\nRisk Management Framework\nThe Accountable Authority shall accept ultimate responsibility and\n1.1 Compliant\naccountability for risk management in the agency.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2021-22.pdf (https://www.gwic.nsw.gov.au/sites/default/files/2024-08/GWIC%20Annual%20Report%202021-22.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-046", "entity_name": "Greyhound Welfare and Integrity Commission", "folder_name": "Greyhound-Welfare-and-Integrity-Commission", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "[Page 75]\nAPPENDIX B\nInternal Audit and Risk Management Attestation Statement for the\n2021-2022 Financial Year for Greyhound Welfare and Integrity\nCommission\nI, Chris Wheeler, Acting Chief Commissioner, am of the opinion that the Greyhound Welfare and\nIntegrity Commission has internal audit and risk management processes in operation that are\ncompliant with the seven (7) Core Requirements set out in the Internal Audit and Risk\nManagement Policy for the General Government Sector, specifically:\nFor each requirement,\nplease specify whether\nCore Requirements compliant, non-\ncompliant, or in\ntransition\nRisk Management Framework\nThe Accountable Authority shall accept ultimate responsibility and\n1.1 Compliant\naccountability for risk management in the agency.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2021-22.pdf (https://www.gwic.nsw.gov.au/sites/default/files/2024-08/GWIC%20Annual%20Report%202021-22.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-046", "entity_name": "Greyhound Welfare and Integrity Commission", "folder_name": "Greyhound-Welfare-and-Integrity-Commission", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 3]\nCONTENTS\nForeword from the Chief Commissioner 5\nForeword from the Chief Executive Officer 7\nAbout the Greyhound Welfare & Integrity Commission 8\nStatistical snapshot 2020/21 9\nAchievements 10\nStatutory Review 11\nSelect Committee 11\nWELFARE 12\nNSW Greyhound Welfare Code of Practice 12\nGreyhound Industry Animal Welfare Committee 12\nVeterinary guidance 12\nInspection of kennels 13\nNew and amended policies 14\nINTEGRITY AND COMPLIANCE 15\nRace day integrity services 15\nProhibited substances detection program 16\nThreshold warnings for cobalt and arsenic 16\nReports of potential non-compliance 17\nInvestigations 17\nDisciplinary matters 18\nAppeal and internal review of Commission decisions 18\nLegislative and rule changes 18\nPUBLIC CONFIDENCE AND CUSTOMER SERVICE 19\nCommitment to customer service 19\nTransparent reporting 19\n2021 Registration Renewal Program 19", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2020-21.pdf (https://www.gwic.nsw.gov.au/sites/default/files/2024-08/GWIC%20Annual%20Report%202020-21_0.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NSW-046", "entity_name": "Greyhound Welfare and Integrity Commission", "folder_name": "Greyhound-Welfare-and-Integrity-Commission", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 3]\nCONTENTS\nForeword from the Chief Commissioner 5\nForeword from the Chief Executive Officer 7\nAbout the Greyhound Welfare & Integrity Commission 8\nStatistical snapshot 2020/21 9\nAchievements 10\nStatutory Review 11\nSelect Committee 11\nWELFARE 12\nNSW Greyhound Welfare Code of Practice 12\nGreyhound Industry Animal Welfare Committee 12\nVeterinary guidance 12\nInspection of kennels 13\nNew and amended policies 14\nINTEGRITY AND COMPLIANCE 15\nRace day integrity services 15\nProhibited substances detection program 16\nThreshold warnings for cobalt and arsenic 16\nReports of potential non-compliance 17\nInvestigations 17\nDisciplinary matters 18\nAppeal and internal review of Commission decisions 18\nLegislative and rule changes 18\nPUBLIC CONFIDENCE AND CUSTOMER SERVICE 19\nCommitment to customer service 19\nTransparent reporting 19\n2021 Registration Renewal Program 19", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2020-21.pdf (https://www.gwic.nsw.gov.au/sites/default/files/2024-08/GWIC%20Annual%20Report%202020-21_0.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NSW-046", "entity_name": "Greyhound Welfare and Integrity Commission", "folder_name": "Greyhound-Welfare-and-Integrity-Commission", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "Notification Number Reported in 24 hours\nHazard 2 100%\nInjury 2 0\nNear​miss 0 N/A\nHUMAN RESOURCES POLICIES\nIn​2023/24​the​Commission​implemented​or​amended​these​policies​and​procedures​for​staff:\nTitle Last review date\nPublic​Interest​Disclosure​Policy 1​October​2023\nPrevention​of​Sexual​Harassment​Policy 18​January​2024\nManaging​Underperformance​Policy 1​March​2024\nFatigue​Management​Policy 1​May​2024\nFalse​or​Vexatious​Complaints​Policy 5​August​2024\nGifts,​Benefits​and​Hospitality​Policy 2​September​2024\nSun​Safe​Policy 2​September​2024\n36 ANNUAL REPORT 2023/24 GREYHOUND WELFARE & INTEGRITY COMMISSION", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2023-24.pdf (https://www.gwic.nsw.gov.au/sites/default/files/2024-11/GWIC%20Annual%20Report%202023-24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-046", "entity_name": "Greyhound Welfare and Integrity Commission", "folder_name": "Greyhound-Welfare-and-Integrity-Commission", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "Notification Number Reported in 24 hours\nHazard 2 100%\nInjury 2 0\nNear​miss 0 N/A\nHUMAN RESOURCES POLICIES\nIn​2023/24​the​Commission​implemented​or​amended​these​policies​and​procedures​for​staff:\nTitle Last review date\nPublic​Interest​Disclosure​Policy 1​October​2023\nPrevention​of​Sexual​Harassment​Policy 18​January​2024\nManaging​Underperformance​Policy 1​March​2024\nFatigue​Management​Policy 1​May​2024\nFalse​or​Vexatious​Complaints​Policy 5​August​2024\nGifts,​Benefits​and​Hospitality​Policy 2​September​2024\nSun​Safe​Policy 2​September​2024\n36 ANNUAL REPORT 2023/24 GREYHOUND WELFARE & INTEGRITY COMMISSION", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2023-24.pdf (https://www.gwic.nsw.gov.au/sites/default/files/2024-11/GWIC%20Annual%20Report%202023-24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-046", "entity_name": "Greyhound Welfare and Integrity Commission", "folder_name": "Greyhound-Welfare-and-Integrity-Commission", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 37]\nFINANCIAL PERFORMANCE\nThe​Commission’s​financial​statements​present​the​financial​performance​and​the​position​of​the​Commission\nfor​the​reporting​period​2023/24.​\nFUNDING\nThe​Commission’s​sources​of​funding​for​the​year​to​30​June​2024​comprised​funding​from​the​point​of​consumption​\ntax​on​wagering,​own-source​revenue​such​as​registration​fees​and​appropriations​through​the​Department​of​\nEnterprise,​Investment​&​Trade​(DEIT).​\nTable 12: Summary of income\n2023/24 2022/23 2021/22 2020/21 2019/20\n($000) ($000) ($000) ($000) ($000)\nGreyhound​Racing​NSW 0 0 0 10,880 8,403\nShare​of​wagering​point​of​consumption​tax 12,925 11,114 6,210 0 0\nNSW​Government​Grants​(Portfolio/\n9,500 9,500 9,981 0 0\nDepartment)\nNSW​Government​Grants​-​Department​\n0 0 3,590 4,985 7,000\nspecial​purpose\nIn​kind​contribution​/​grants\n-​Department​of​customer​service 0 0 0 292 0", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2023-24.pdf (https://www.gwic.nsw.gov.au/sites/default/files/2024-11/GWIC%20Annual%20Report%202023-24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NSW-046", "entity_name": "Greyhound Welfare and Integrity Commission", "folder_name": "Greyhound-Welfare-and-Integrity-Commission", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 37]\nFINANCIAL PERFORMANCE\nThe​Commission’s​financial​statements​present​the​financial​performance​and​the​position​of​the​Commission\nfor​the​reporting​period​2023/24.​\nFUNDING\nThe​Commission’s​sources​of​funding​for​the​year​to​30​June​2024​comprised​funding​from​the​point​of​consumption​\ntax​on​wagering,​own-source​revenue​such​as​registration​fees​and​appropriations​through​the​Department​of​\nEnterprise,​Investment​&​Trade​(DEIT).​\nTable 12: Summary of income\n2023/24 2022/23 2021/22 2020/21 2019/20\n($000) ($000) ($000) ($000) ($000)\nGreyhound​Racing​NSW 0 0 0 10,880 8,403\nShare​of​wagering​point​of​consumption​tax 12,925 11,114 6,210 0 0\nNSW​Government​Grants​(Portfolio/\n9,500 9,500 9,981 0 0\nDepartment)\nNSW​Government​Grants​-​Department​\n0 0 3,590 4,985 7,000\nspecial​purpose\nIn​kind​contribution​/​grants\n-​Department​of​customer​service 0 0 0 292 0", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2023-24.pdf (https://www.gwic.nsw.gov.au/sites/default/files/2024-11/GWIC%20Annual%20Report%202023-24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NSW-046", "entity_name": "Greyhound Welfare and Integrity Commission", "folder_name": "Greyhound-Welfare-and-Integrity-Commission", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[Page 22]\nINVESTMENT IN STAFF CAPABILITIES\nIn 2020/21 the investment priority has been improving the compliance skills and knowledge of swabbing officials, both\nCommission and Club appointed staff.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2020-21.pdf (https://www.gwic.nsw.gov.au/sites/default/files/2024-08/GWIC%20Annual%20Report%202020-21_0.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-NSW-046", "entity_name": "Greyhound Welfare and Integrity Commission", "folder_name": "Greyhound-Welfare-and-Integrity-Commission", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[Page 22]\nINVESTMENT IN STAFF CAPABILITIES\nIn 2020/21 the investment priority has been improving the compliance skills and knowledge of swabbing officials, both\nCommission and Club appointed staff.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2020-21.pdf (https://www.gwic.nsw.gov.au/sites/default/files/2024-08/GWIC%20Annual%20Report%202020-21_0.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ 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