{ "entity_id": "S-WA-040", "folder": "Fremantle-Ports", "name": "Fremantle Ports", "type": "Statutory Authority", "jurisdiction": "WA", "portfolio": "Transport", "website": "https://www.fremantleports.com.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 5, "n_kpi_targets": 2, "n_kpi_results": 2, "n_outcomes": 2, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "Facilitating trade for a more prosperous Western Australia [AR p.4]", "official_site_url": "https://www.fremantleports.com.au/", "source_documents": [ { "type": "annual_report", "title": "annual-reports/2025.pdf", "url": "https://www.fremantleports.com.au/docs/default-source/annual-reports/235678-frepor---final-annual-report-2025---interactive-web.pdf", "period": "2025", "confidence": "high" }, { "type": "annual_report", "title": "2024 Annual Report .pdf 10325 KB", "url": "https://www.fremantleports.com.au/docs/default-source/annual-reports/fremantle-ports-annual-report-2024.pdf?sfvrsn=27bc79dc_3", "period": "2024", "confidence": "high" }, { "type": "annual_report", "title": "Port Information Guide", "url": "https://www.fremantleports.com.au/docs/default-source/annual-report-case-study-videos-2023/fpa-port-information-guide-2025.pdf", "period": "2023", "confidence": "high" }, { "type": "annual_report", "title": "2022 Annual Report .pdf 9721 KB", "url": "https://www.fremantleports.com.au/docs/default-source/annual-reports/2022-annual-report.pdf?sfvrsn=ec0ded08_8", "period": "2022", "confidence": "high" }, { "type": "annual_report", "title": "2021 Annual Report .pdf 7896 KB", "url": "https://www.fremantleports.com.au/docs/default-source/annual-reports/2021-annual-report.pdf?sfvrsn=3e7b7e2e_0", "period": "2021", "confidence": "high" } ], "purpose": { "text": "Facilitating trade for a more prosperous Western Australia [AR p.4]", "source_url": "", "source_page": null, "source_deep_url": "" }, "vision": { "text": "Expansion: A port with significantly increased capacity through multi-billion dollar expansion program [CP p.80]", "source_url": "", "source_page": null, "source_deep_url": "" }, "strategic_priorities": [ { "title": "Achieve financial targets in line with Government expectations in accordance with prudent commercial principles.", "description": "Achieve financial targets in line with Government expectations in accordance with prudent commercial principles.", "source_url": "", "source_page": 21, "source_deep_url": "" }, { "title": "Sustain assets and provide reliable and efficient and commercial services to meet customer needs and add value.", "description": "Sustain assets and provide reliable and efficient and commercial services to meet customer needs and add value.", "source_url": "", "source_page": 21, "source_deep_url": "" }, { "title": "Provide a safe and healthy environment for the community.", "description": "Provide a safe and healthy environment for the community.", "source_url": "", "source_page": 24, "source_deep_url": "" }, { "title": "Advance environmental performance while enhancing community wellbeing by fostering arts and culture within the port’s to", "description": "Advance environmental performance while enhancing community wellbeing by fostering arts and culture within the port’s tourism precinct.", "source_url": "", "source_page": 24, "source_deep_url": "" } ], "values": [ { "name": "Collaboration", "description": "", "source_url": "", "source_page": null }, { "name": "Accountability", "description": "", "source_url": "", "source_page": null }, { "name": "Respect", "description": "", "source_url": "", "source_page": null }, { "name": "Excellence", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Strong and sustainable finances", "description": "Responsible, achievable, affordable budget management. Diversifying our economy for the future and creating local jobs.", "activities": [ "Achieve financial targets in line with Government expectations in accordance with prudent commercial principles.", "Sustain assets and provide reliable and efficient and commercial services to meet customer needs and add value." ], "source_url": "", "source_page": 21, "source_deep_url": "" }, { "name": "Outcome 2: Safe, strong and fair communities", "description": "Supporting our local and regional communities to thrive. Tackling climate action and supporting the arts, culture and sporting sectors to promote vibrant communities.", "activities": [ "Provide a safe and healthy environment for the community.", "Advance environmental performance while enhancing community wellbeing by fostering arts and culture within the port’s tourism precinct." ], "source_url": "", "source_page": 24, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Sustainability Approach", "target": "Transition to sustainable electricity supply from 1 July 2025", "latest_result": "Finalised our Sustainability Approach", "status": "Achieved", "target_source_url": "", "target_source_page": 32, "result_source_url": "https://www.fremantleports.com.au/docs/default-source/annual-reports/235678-frepor---final-annual-report-2025---interactive-web.pdf", "result_source_page": 42 }, { "code": "CCE02", "measure": "Innovate Reconciliation Action Plan", "target": "Endorsed our second, Innovate Reconciliation Action Plan", "latest_result": "Endorsed our new Innovate RAP", "status": "Achieved", "target_source_url": "", "target_source_page": 32, "result_source_url": "https://www.fremantleports.com.au/docs/default-source/annual-reports/235678-frepor---final-annual-report-2025---interactive-web.pdf", "result_source_page": 42 } ], "document_alignment_terms": { "must_support": [ "Facilitating trade for a more prosperous Western Australia [AR p.4]", "Expansion: A port with significantly increased capacity through multi-billion dollar expansion program [CP p.80]", "Achieve financial targets in line with Government expectations in accordance with prudent commercial principles.", "Sustain assets and provide reliable and efficient and commercial services to meet customer needs and add value.", "Provide a safe and healthy environment for the community.", "Advance environmental performance while enhancing community wellbeing by fostering arts and culture within the port’s tourism precinct." ], "watch_terms": [ "Sustainability Approach", "Innovate Reconciliation Action Plan" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25 [AR p.7]", "corporate_plan_period": "2025-26 [CP p.80]", "vision": "Expansion: A port with significantly increased capacity through multi-billion dollar expansion program [CP p.80]", "vision_source_page": null, "purposes": "Facilitating trade for a more prosperous Western Australia [AR p.4]", "purposes_source_page": null, "how_we_deliver": "Fremantle Ports is a government trading enterprise (GTE) responsible to the Minister for Ports and established and managed under the Port Authorities Act 1999 and the Government Trading Enterprises Act 2023. We are dedicated to maintaining the highest standards of compliance with all applicable laws, regulations, and industry standards [AR p.14]", "how_we_deliver_source_page": null, "government_priorities": [ { "text": "Achieve financial targets in line with Government expectations in accordance with prudent commercial principles.", "source_page": 21 }, { "text": "Sustain assets and provide reliable and efficient and commercial services to meet customer needs and add value.", "source_page": 21 }, { "text": "Provide a safe and healthy environment for the community.", "source_page": 24 }, { "text": "Advance environmental performance while enhancing community wellbeing by fostering arts and culture within the port’s tourism precinct.", "source_page": 24 } ], "outcomes": [ { "name": "Outcome 1: Strong and sustainable finances", "description": "Responsible, achievable, affordable budget management. Diversifying our economy for the future and creating local jobs.", "key_activities": [ "Achieve financial targets in line with Government expectations in accordance with prudent commercial principles.", "Sustain assets and provide reliable and efficient and commercial services to meet customer needs and add value." ], "source_page": 21 }, { "name": "Outcome 2: Safe, strong and fair communities", "description": "Supporting our local and regional communities to thrive. Tackling climate action and supporting the arts, culture and sporting sectors to promote vibrant communities.", "key_activities": [ "Provide a safe and healthy environment for the community.", "Advance environmental performance while enhancing community wellbeing by fostering arts and culture within the port’s tourism precinct." ], "source_page": 24 } ], "values": [ "Collaboration", "Accountability", "Respect", "Excellence" ], "values_framework_name": "Our Inner Harbour Port Services Officers, Fremantle Pilots, Security Team and Coogee Surf Lifesaving Club [AR p.4]", "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Sustainability Approach", "target": "Transition to sustainable electricity supply from 1 July 2025", "source_page": 32 }, { "code": "CCE02", "measure": "Innovate Reconciliation Action Plan", "target": "Endorsed our second, Innovate Reconciliation Action Plan", "source_page": 32 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Sustainability Approach", "result": "Finalised our Sustainability Approach", "status": "Achieved", "source_page": 42 }, { "code": "CCE02", "measure": "Innovate Reconciliation Action Plan", "result": "Endorsed our new Innovate RAP", "status": "Achieved", "source_page": 42 } ], "_source_urls": { "annual_report_url": "https://www.fremantleports.com.au/docs/default-source/annual-reports/235678-frepor---final-annual-report-2025---interactive-web.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-WA-040", "entity_name": "Fremantle Ports", "folder_name": "Fremantle-Ports", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Executive Team is responsible for providing Commission for Occupational Safety and to assist in the development and active\nthe leadership and resources to support the Health and its Mining Industry Advisory injury management to injured workers to\nMeasure Results against Target\n2018-19 2019-20 Targets Comment on result\nNumber of fatalities 0 0 0 Target achieved\nLost time injury and/or disease incidence rate* 6.7 8.0 0 or 10% reduction Target not achieved\nLost time injury and/or disease severity rate 195.8 58.8 0 or 10% reduction Target achieved\nPercentage of injured workers returned to work:\n(i) within 13 weeks 60% 100% Greater than or equal to 80% Target not achieved\n(ii) within 26 weeks 60% 100% Greater than or equal to 80% Target achieved", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2021.pdf (https://www.fremantleports.com.au/docs/default-source/annual-reports/2021-annual-report.pdf?sfvrsn=3e7b7e2e_0)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-040", "entity_name": "Fremantle Ports", "folder_name": "Fremantle-Ports", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "Executive Team is responsible for providing Commission for Occupational Safety and to assist in the development and active\nthe leadership and resources to support the Health and its Mining Industry Advisory injury management to injured workers to\nMeasure Results against Target\n2018-19 2019-20 Targets Comment on result\nNumber of fatalities 0 0 0 Target achieved\nLost time injury and/or disease incidence rate* 6.7 8.0 0 or 10% reduction Target not achieved\nLost time injury and/or disease severity rate 195.8 58.8 0 or 10% reduction Target achieved\nPercentage of injured workers returned to work:\n(i) within 13 weeks 60% 100% Greater than or equal to 80% Target not achieved\n(ii) within 26 weeks 60% 100% Greater than or equal to 80% Target achieved", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2021.pdf (https://www.fremantleports.com.au/docs/default-source/annual-reports/2021-annual-report.pdf?sfvrsn=3e7b7e2e_0)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-040", "entity_name": "Fremantle Ports", "folder_name": "Fremantle-Ports", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "[Page 3]\nOverview 2 Significant Issues and Challenges 83\nAbout us 4\nA snapshot of our year 6\nDisclosures and Legal Compliance 87\nKey business results 9\nDirectors’ report 88\nChair’s foreword 10\nFinancial statements 92\nChief Executive Officer’s report 12\nDirectors’ declaration 93\nFinancial audit opinion 139\nOperational Structure 14 Financial performance indicators 141\nOur business principles 15 Key performance indicators 144\nLegislative framework 15\nOur Board of Directors 16\nOur Governance Approach 150\nOur Executive Leadership Team 18\nOur governance approach 151\nOrganisational structure 21\nBoard of Directors 151\nAudit and Risk Management Committee 152\nPerformance 22 Sustainability Committee 152\nPerformance management framework 23 Statutory compliance 153\nShared responsibilities 27 Auditing systems and processes 155\nCorporate scorecard 29 Ministerial directives 156", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2022.pdf (https://www.fremantleports.com.au/docs/default-source/annual-reports/2022-annual-report.pdf?sfvrsn=ec0ded08_8)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-040", "entity_name": "Fremantle Ports", "folder_name": "Fremantle-Ports", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "[Page 3]\nOverview 2 Significant Issues and Challenges 83\nAbout us 4\nA snapshot of our year 6\nDisclosures and Legal Compliance 87\nKey business results 9\nDirectors’ report 88\nChair’s foreword 10\nFinancial statements 92\nChief Executive Officer’s report 12\nDirectors’ declaration 93\nFinancial audit opinion 139\nOperational Structure 14 Financial performance indicators 141\nOur business principles 15 Key performance indicators 144\nLegislative framework 15\nOur Board of Directors 16\nOur Governance Approach 150\nOur Executive Leadership Team 18\nOur governance approach 151\nOrganisational structure 21\nBoard of Directors 151\nAudit and Risk Management Committee 152\nPerformance 22 Sustainability Committee 152\nPerformance management framework 23 Statutory compliance 153\nShared responsibilities 27 Auditing systems and processes 155\nCorporate scorecard 29 Ministerial directives 156", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2022.pdf (https://www.fremantleports.com.au/docs/default-source/annual-reports/2022-annual-report.pdf?sfvrsn=ec0ded08_8)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-040", "entity_name": "Fremantle Ports", "folder_name": "Fremantle-Ports", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "[Page 3]\nOperational Our governance Disclosures and Statistical\nOverview Performance\nstructure approach legal compliance information\nOverview 2 Our governance approach 70\nContents\nAbout us 3 Our governing bodies 71\nA snapshot of the year 4 Implementing a corporate governance,\nKey business results 6 risk and compliance system 71\nChair’s foreword 7 Ministerial directives 74\nChief Executive Officer’s report 9 Advertising and market research expenditure 74\nComplaints management 75\nRecords management and information 76\nOperational structure 11\nLegislative framework 12\nDisclosures and\nOur Board of Directors 13\nlegal compliance 77\nOur Executive Leadership Team 16\nOrganisational structure 19 Directors’ report 78\nFinancial statements 82\nDirectors’ declaration 83\nPerformance 20\nFinancial audit opinion 127\nAchievement and alignment with Financial performance indicators 129", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2024.pdf (https://www.fremantleports.com.au/docs/default-source/annual-reports/fremantle-ports-annual-report-2024.pdf?sfvrsn=27bc79dc_3)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-040", "entity_name": "Fremantle Ports", "folder_name": "Fremantle-Ports", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "[Page 3]\nOperational Our governance Disclosures and Statistical\nOverview Performance\nstructure approach legal compliance information\nOverview 2 Our governance approach 70\nContents\nAbout us 3 Our governing bodies 71\nA snapshot of the year 4 Implementing a corporate governance,\nKey business results 6 risk and compliance system 71\nChair’s foreword 7 Ministerial directives 74\nChief Executive Officer’s report 9 Advertising and market research expenditure 74\nComplaints management 75\nRecords management and information 76\nOperational structure 11\nLegislative framework 12\nDisclosures and\nOur Board of Directors 13\nlegal compliance 77\nOur Executive Leadership Team 16\nOrganisational structure 19 Directors’ report 78\nFinancial statements 82\nDirectors’ declaration 83\nPerformance 20\nFinancial audit opinion 127\nAchievement and alignment with Financial performance indicators 129", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2024.pdf (https://www.fremantleports.com.au/docs/default-source/annual-reports/fremantle-ports-annual-report-2024.pdf?sfvrsn=27bc79dc_3)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-040", "entity_name": "Fremantle Ports", "folder_name": "Fremantle-Ports", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "ECONOMIC CUSTOMER SATISFACTION\nFINANCIAL AND TRADE TARGET 2020-21 RESULTS CUSTOMERS SATISFIED TARGET 2020-21 RESULTS\nFinancial results $72.38m $77.8m Degree to which shipping Maintain at least 64% of shipping line\nprofit before tax profit before tax line customers satisfied 80% to 90% overall customers satisfied with\nwith Fremantle Ports customer satisfaction with services provided by\nservices agents/shipping lines Fremantle Ports, based\nTrade results\non a shipping line/agent\nsurvey\nBulk/non-containerised -0.2% 12%\nTrade - annual growth rate\nContainers - annual -9.9% 3%\ngrowth rate\nNumber of ship visits n/a 1546\n26 FREMANTLE PORTS 2021 Annual Report", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2021.pdf (https://www.fremantleports.com.au/docs/default-source/annual-reports/2021-annual-report.pdf?sfvrsn=3e7b7e2e_0)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-040", "entity_name": "Fremantle Ports", "folder_name": "Fremantle-Ports", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "ECONOMIC CUSTOMER SATISFACTION\nFINANCIAL AND TRADE TARGET 2020-21 RESULTS CUSTOMERS SATISFIED TARGET 2020-21 RESULTS\nFinancial results $72.38m $77.8m Degree to which shipping Maintain at least 64% of shipping line\nprofit before tax profit before tax line customers satisfied 80% to 90% overall customers satisfied with\nwith Fremantle Ports customer satisfaction with services provided by\nservices agents/shipping lines Fremantle Ports, based\nTrade results\non a shipping line/agent\nsurvey\nBulk/non-containerised -0.2% 12%\nTrade - annual growth rate\nContainers - annual -9.9% 3%\ngrowth rate\nNumber of ship visits n/a 1546\n26 FREMANTLE PORTS 2021 Annual Report", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2021.pdf (https://www.fremantleports.com.au/docs/default-source/annual-reports/2021-annual-report.pdf?sfvrsn=3e7b7e2e_0)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-040", "entity_name": "Fremantle Ports", "folder_name": "Fremantle-Ports", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "[Page 27]\nFREMANTLE PORTS’\nOBJECTIVES KEY OUTCOMES SOUGHT MEASURES RESULTS\nPositively contribute • Conditions that • Effective container • Assisted both container terminal\nsupport investment terminal operations operators to develop KPIs and\nto the growth and\nand technological • Number of trucks their development obligations to\ndiversity of the advancement in required to move enhance efficiency\nWestern Australian the port by service 1,000 TEU • Number of trucks required to move\nGoal: economy p st r a o k v e id h e o r l s d e a r n s d key • I o n f t e ro ff d ic u i c e t n io c n y 1 6 , 7 0 6 0 0 la T st E U ye i a n r creased to 694, up from\nWA jobs • New trade and business improvements and • Kwinana Bulk Terminal clinker circuit\nopportunities captured incentives capital project funded and progressed\nplan • Efficient supply chain • New capital projects\nto facilitate trade", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2022.pdf (https://www.fremantleports.com.au/docs/default-source/annual-reports/2022-annual-report.pdf?sfvrsn=ec0ded08_8)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-040", "entity_name": "Fremantle Ports", "folder_name": "Fremantle-Ports", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "[Page 27]\nFREMANTLE PORTS’\nOBJECTIVES KEY OUTCOMES SOUGHT MEASURES RESULTS\nPositively contribute • Conditions that • Effective container • Assisted both container terminal\nsupport investment terminal operations operators to develop KPIs and\nto the growth and\nand technological • Number of trucks their development obligations to\ndiversity of the advancement in required to move enhance efficiency\nWestern Australian the port by service 1,000 TEU • Number of trucks required to move\nGoal: economy p st r a o k v e id h e o r l s d e a r n s d key • I o n f t e ro ff d ic u i c e t n io c n y 1 6 , 7 0 6 0 0 la T st E U ye i a n r creased to 694, up from\nWA jobs • New trade and business improvements and • Kwinana Bulk Terminal clinker circuit\nopportunities captured incentives capital project funded and progressed\nplan • Efficient supply chain • New capital projects\nto facilitate trade", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2022.pdf (https://www.fremantleports.com.au/docs/default-source/annual-reports/2022-annual-report.pdf?sfvrsn=ec0ded08_8)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-040", "entity_name": "Fremantle Ports", "folder_name": "Fremantle-Ports", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "[Page 33]\nBest practice\nenvironmental, safety and Community satisfaction\nother business systems\nCERTIFICATION TO\nINTERNATIONAL COMMUNITY SATISFACTION TARGET 2021-22 RESULTS\nENVIRONMENTAL, SAFETY\nAND QUALITY STANDARDS 70% overall 59.5% overall\nDegree to which\nMAINTAINED TARGET 2021-22 RESULTS satisfaction satisfaction with\ncommunity\nFremantle Ports\nContinue to Certification to\nCertifications satisfied with\ncomply with ISO 9001, ISO 14001 73% support of Inner\nachieved or Fremantle Ports\nISO 9001, ISO 14001 and ISO 45001 Harbour as a busy\nmaintained\nand ISO 45001, working port\nand continuous\nimprovement of\n100% of complaints 100% of 45\nActions on\nour environmental,\nfollowed up until complaints received,\nsafety and quality complaints\nno further action logged and followed\nmanagement\nrequired up until no further\nsystems\naction required\n0 4\nNumber of lost\ntime injuries\n4 5\nLost time injury", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2022.pdf (https://www.fremantleports.com.au/docs/default-source/annual-reports/2022-annual-report.pdf?sfvrsn=ec0ded08_8)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-040", "entity_name": "Fremantle Ports", "folder_name": "Fremantle-Ports", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "[Page 33]\nBest practice\nenvironmental, safety and Community satisfaction\nother business systems\nCERTIFICATION TO\nINTERNATIONAL COMMUNITY SATISFACTION TARGET 2021-22 RESULTS\nENVIRONMENTAL, SAFETY\nAND QUALITY STANDARDS 70% overall 59.5% overall\nDegree to which\nMAINTAINED TARGET 2021-22 RESULTS satisfaction satisfaction with\ncommunity\nFremantle Ports\nContinue to Certification to\nCertifications satisfied with\ncomply with ISO 9001, ISO 14001 73% support of Inner\nachieved or Fremantle Ports\nISO 9001, ISO 14001 and ISO 45001 Harbour as a busy\nmaintained\nand ISO 45001, working port\nand continuous\nimprovement of\n100% of complaints 100% of 45\nActions on\nour environmental,\nfollowed up until complaints received,\nsafety and quality complaints\nno further action logged and followed\nmanagement\nrequired up until no further\nsystems\naction required\n0 4\nNumber of lost\ntime injuries\n4 5\nLost time injury", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2022.pdf (https://www.fremantleports.com.au/docs/default-source/annual-reports/2022-annual-report.pdf?sfvrsn=ec0ded08_8)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public 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