{ "entity_id": "S-VIC-020", "folder": "Family-Safety-Victoria", "name": "Family Safety Victoria", "type": "Statutory Authority", "jurisdiction": "VIC", "portfolio": "", "website": "https://www.vic.gov.au/family-safety-victoria", "data_status": "partial", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": false, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 14, "n_kpi_targets": 5, "n_kpi_results": 0, "n_outcomes": 3, "verified_own_data": true }, "strategy_profile": { "status": "needs_review", "confidence": "medium", "summary": "Actions to address the current impacts of climate change on Victoria’s Transport system.", "official_site_url": "https://www.vic.gov.au/family-safety-victoria", "source_documents": [ { "type": "strategie", "title": "Family violence reform Rolling Action Plan 2020-2023 Activity Summary pdf 341.63 KB", "url": "https://www.vic.gov.au/sites/default/files/2021-04/Family%20Violence%20Reform%20Rolling%20Action%20Plan%202020%20-%202023%20-%20Combined%20Activity%20Summary%20%28Page%209%20to%20be%20updated%29.pdf", "period": "2021", "confidence": "medium" }, { "type": "strategie", "title": "Family Safety Victoria Strategic Plan 2021-2024 pdf 1.83 MB", "url": "https://www.vic.gov.au/sites/default/files/2021-11/Family%20Safety%20Victoria%20Strategic%20Plan%202021-2024.PDF", "period": "2021", "confidence": "medium" }, { "type": "strategie", "title": "The Victorian Mentally Healthy Workplaces Framework pdf 6.3 MB", "url": "https://www.vic.gov.au/sites/default/files/2023-12/Mentally-Healthy-Workplace-Framework_0.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "Tool: Strategy and action plan - guide pdf 1.03 MB", "url": "https://www.vic.gov.au/sites/default/files/2023-12/MHWF-tool-guide-to-developing-your-Mentally-Healthy-Workplace-Strategy-and-Action-Plan.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "Transport Climate Change Adaptation Action Plan 2022-2026 PDF 4.49 MB (opens in a new window)", "url": "https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "Family violence reform Rolling Action Plan 2020-2023 - Sexual Assault Activity Summary PDF 31.46 KB (opens in a new window)", "url": "https://www.vic.gov.au/sites/default/files/2021-04/Family%20Violence%20Reform%20Rolling%20Action%20Plan%202020%20-%202023%20-%20Sexual%20Assault%20Activity%20Summary.pdf", "period": "2021", "confidence": "medium" }, { "type": "annual_report", "title": "Annual Report", "url": "https://www.vic.gov.au/sites/default/files/2025-10/2024-2025-Recycling-Victoria-Annual-Report-.pdf", "period": "2025", "confidence": "high" } ], "purpose": null, "vision": null, "strategic_priorities": [], "values": [], "outcomes": [ { "name": "Outcome 1: Address current climate change impacts", "description": "Actions to address the current impacts of climate change on Victoria’s Transport system.", "activities": [ "Collaborate with transport agencies and industry partners", "Strengthen the transport portfolio governance framework", "Strengthen transport assets, infrastructure and services", "Identify, audit and understand parts of the Transport system that are at high risk, vulnerable or face the greatest exposure", "Work with other systems to better plan, prepare and protect the Transport system from the impacts of climate change" ], "source_url": "https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf", "source_page": 10, "source_deep_url": "https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf#page=10" }, { "name": "Outcome 2: Reduce barriers to action", "description": "Actions to reduce barriers to adaptation planning and action, and lay the foundations for transformational change.", "activities": [ "Develop staff capability and capacity", "Map climate change projection data against the statewide transport system", "Analyse the current approaches, gaps and barriers to adaptation planning in transport policies, plans and procedures", "Facilitate emerging and innovative technologies, market responses, and funding models", "Support governance structures that facilitate knowledge-sharing for transport leaders", "During decision making, take a broader view of environmental impacts" ], "source_url": "https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf", "source_page": 10, "source_deep_url": "https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf#page=10" }, { "name": "Outcome 3: Lay the foundations for transformational change", "description": "Actions to lay the foundations for transformational adaptation.", "activities": [ "Consult and collaborate with transport regions to understand their work on the needs of local communities, including vulnerable and Aboriginal communities", "Monitor, review and evaluate adaptation actions", "Prepare transport assets and infrastructure for future climate change", "Learn from global best practice and support trials and pilot projects that test transformational adaptation approaches" ], "source_url": "https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf", "source_page": 10, "source_deep_url": "https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf#page=10" } ], "performance_measures": [ { "code": "CCE01", "measure": "Projected increases in extreme heat events", "target": "May disrupt or damage transport assets and infrastructure", "latest_result": "", "status": "", "target_source_url": "https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf", "target_source_page": 34, "result_source_url": "https://www.vic.gov.au/sites/default/files/2025-10/2024-2025-Recycling-Victoria-Annual-Report-.pdf", "result_source_page": null }, { "code": "CCE02", "measure": "More intense rainfall", "target": "Increase damage to transport assets and infrastructure", "latest_result": "", "status": "", "target_source_url": "https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf", "target_source_page": 34, "result_source_url": "https://www.vic.gov.au/sites/default/files/2025-10/2024-2025-Recycling-Victoria-Annual-Report-.pdf", "result_source_page": null }, { "code": "CCE03", "measure": "Failure of climate change adaptation", "target": "Increased maintenance costs", "latest_result": "", "status": "", "target_source_url": "https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf", "target_source_page": 34, "result_source_url": "https://www.vic.gov.au/sites/default/files/2025-10/2024-2025-Recycling-Victoria-Annual-Report-.pdf", "result_source_page": null }, { "code": "CCE04", "measure": "Risk of bushfires", "target": "Increase damage to transport assets and infrastructure", "latest_result": "", "status": "", "target_source_url": "https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf", "target_source_page": 34, "result_source_url": "https://www.vic.gov.au/sites/default/files/2025-10/2024-2025-Recycling-Victoria-Annual-Report-.pdf", "result_source_page": null }, { "code": "CCE05", "measure": "Rising sea levels", "target": "Coastal transport assets and infrastructure damage", "latest_result": "", "status": "", "target_source_url": "https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf", "target_source_page": 34, "result_source_url": "https://www.vic.gov.au/sites/default/files/2025-10/2024-2025-Recycling-Victoria-Annual-Report-.pdf", "result_source_page": null } ], "document_alignment_terms": { "must_support": [], "watch_terms": [ "Projected increases in extreme heat events", "More intense rainfall", "Failure of climate change adaptation", "Risk of bushfires", "Rising sea levels" ], "avoid_claiming_without_evidence": [] }, "review_note": "Structured strategy exists but is incomplete." }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": null, "purposes_source_page": null, "how_we_deliver": null, "how_we_deliver_source_page": null, "government_priorities": [], "outcomes": [ { "name": "Outcome 1: Address current climate change impacts", "description": "Actions to address the current impacts of climate change on Victoria’s Transport system.", "key_activities": [ "Collaborate with transport agencies and industry partners", "Strengthen the transport portfolio governance framework", "Strengthen transport assets, infrastructure and services", "Identify, audit and understand parts of the Transport system that are at high risk, vulnerable or face the greatest exposure", "Work with other systems to better plan, prepare and protect the Transport system from the impacts of climate change" ], "source_page": 10 }, { "name": "Outcome 2: Reduce barriers to action", "description": "Actions to reduce barriers to adaptation planning and action, and lay the foundations for transformational change.", "key_activities": [ "Develop staff capability and capacity", "Map climate change projection data against the statewide transport system", "Analyse the current approaches, gaps and barriers to adaptation planning in transport policies, plans and procedures", "Facilitate emerging and innovative technologies, market responses, and funding models", "Support governance structures that facilitate knowledge-sharing for transport leaders", "During decision making, take a broader view of environmental impacts" ], "source_page": 10 }, { "name": "Outcome 3: Lay the foundations for transformational change", "description": "Actions to lay the foundations for transformational adaptation.", "key_activities": [ "Consult and collaborate with transport regions to understand their work on the needs of local communities, including vulnerable and Aboriginal communities", "Monitor, review and evaluate adaptation actions", "Prepare transport assets and infrastructure for future climate change", "Learn from global best practice and support trials and pilot projects that test transformational adaptation approaches" ], "source_page": 10 } ], "values": [], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Projected increases in extreme heat events", "target": "May disrupt or damage transport assets and infrastructure", "source_page": 34 }, { "code": "CCE02", "measure": "More intense rainfall", "target": "Increase damage to transport assets and infrastructure", "source_page": 34 }, { "code": "CCE03", "measure": "Failure of climate change adaptation", "target": "Increased maintenance costs", "source_page": 34 }, { "code": "CCE04", "measure": "Risk of bushfires", "target": "Increase damage to transport assets and infrastructure", "source_page": 34 }, { "code": "CCE05", "measure": "Rising sea levels", "target": "Coastal transport assets and infrastructure damage", "source_page": 34 } ], "kpi_results_2024_25": [], "_source_urls": { "annual_report_url": "https://www.vic.gov.au/sites/default/files/2025-10/2024-2025-Recycling-Victoria-Annual-Report-.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-VIC-020", "entity_name": "Family Safety Victoria", "folder_name": "Family-Safety-Victoria", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 34]\nFamily Violence Reform Rolling Action Plan 2020-2023\nPriority area Activities Responsible Timeline\nentity\n20 21 22 23\nResearch and Building data Data Collection Routine reporting on key family violence data CSA\nEvaluation quality and FSV\navailability\nPage 6 of 6\nLaunch of the Prevention of Family Violence Respect\nData Platform, developed by Respect Victoria\nVictoria and the Crime Statistics Agency,\nto monitor trends in primary prevention\nAboriginal data mapping and data needs Dhelk Dja\nproject to support baseline understanding\nof Aboriginal family violence and build\nthe evidence base for prevention and\nintervention\nData Strategy for The Orange Door FSV\nnetwork completed\nIncorporation of sexual assault data CSA\ninto the Family Violence Data Portal\nDevelop and implement Family Violence FSV\nand Sexual Assault Data Dictionary to\nestablish data standards and improve", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/Family-20Violence-20Reform-20Rolling-20Action-20Plan-202020-20--202023-20--20Com.pdf (https://www.vic.gov.au/sites/default/files/2021-04/Family%20Violence%20Reform%20Rolling%20Action%20Plan%202020%20-%202023%20-%20Combined%20Activity%20Summary%20%28Page%209%20to%20be%20updated%29.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-020", "entity_name": "Family Safety Victoria", "folder_name": "Family-Safety-Victoria", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 34]\nFamily Violence Reform Rolling Action Plan 2020-2023\nPriority area Activities Responsible Timeline\nentity\n20 21 22 23\nResearch and Building data Data Collection Routine reporting on key family violence data CSA\nEvaluation quality and FSV\navailability\nPage 6 of 6\nLaunch of the Prevention of Family Violence Respect\nData Platform, developed by Respect Victoria\nVictoria and the Crime Statistics Agency,\nto monitor trends in primary prevention\nAboriginal data mapping and data needs Dhelk Dja\nproject to support baseline understanding\nof Aboriginal family violence and build\nthe evidence base for prevention and\nintervention\nData Strategy for The Orange Door FSV\nnetwork completed\nIncorporation of sexual assault data CSA\ninto the Family Violence Data Portal\nDevelop and implement Family Violence FSV\nand Sexual Assault Data Dictionary to\nestablish data standards and improve", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/Family-20Violence-20Reform-20Rolling-20Action-20Plan-202020-20--202023-20--20Com.pdf (https://www.vic.gov.au/sites/default/files/2021-04/Family%20Violence%20Reform%20Rolling%20Action%20Plan%202020%20-%202023%20-%20Combined%20Activity%20Summary%20%28Page%209%20to%20be%20updated%29.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-020", "entity_name": "Family Safety Victoria", "folder_name": "Family-Safety-Victoria", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "Across the family violence and family services reform agendas, a range of activities are contributing to\naddressing the demand challenges in the system:\n• significant additional investment in the family violence and family services systems ($572 million\nin the 2016–17 State Budget and $1.91 billion in the 2017–18 State Budget)\n• prioritising primary prevention, which will stop family violence before it starts and lead to reduced\ndemand for services in the long term\n• strengthening capacity and embedding a shared responsibility for identifying and responding to\nfamily violence and families in need of support with the care, wellbeing and development of\nchildren and young people across universal and secondary services, through the embedding of\nthe MARAM Framework, and reforms in the Children and Families service system.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "other-pdfs/The-20Orange-20Door-20Service-20Model-20December-202019_0.pdf (https://www.vic.gov.au/sites/default/files/2019-12/The%20Orange%20Door%20Service%20Model%20December%202019_0.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-020", "entity_name": "Family Safety Victoria", "folder_name": "Family-Safety-Victoria", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "Across the family violence and family services reform agendas, a range of activities are contributing to\naddressing the demand challenges in the system:\n• significant additional investment in the family violence and family services systems ($572 million\nin the 2016–17 State Budget and $1.91 billion in the 2017–18 State Budget)\n• prioritising primary prevention, which will stop family violence before it starts and lead to reduced\ndemand for services in the long term\n• strengthening capacity and embedding a shared responsibility for identifying and responding to\nfamily violence and families in need of support with the care, wellbeing and development of\nchildren and young people across universal and secondary services, through the embedding of\nthe MARAM Framework, and reforms in the Children and Families service system.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "other-pdfs/The-20Orange-20Door-20Service-20Model-20December-202019_0.pdf (https://www.vic.gov.au/sites/default/files/2019-12/The%20Orange%20Door%20Service%20Model%20December%202019_0.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-020", "entity_name": "Family Safety Victoria", "folder_name": "Family-Safety-Victoria", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "What this will look like 13.3 An ongoing partnership with Ŗ ensure safe and reliable\nDELWP to: operation of the energy system\n13.1 An implementation plan that\nacross the Transport system\nsupports the monitoring, Ŗ consider energy reliability in its\nreview and evaluation of the risk assessments and actions Ŗ improve energy efficiency and\nadaptation actions outlined in development ensure reliability of supply\nthis plan.\nacross the system\nŖ seek advice on energy reliability\n13.2 A DoT Risk Register that\nissues and standards for Ŗ plan for energy resilience.\nincorporates environmental and\nconsideration when assessing\nclimate change risks.\nrisks and developing actions\nTransport Climate Change Adaptation Action Plan 2022–2026 27", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "strategies/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf (https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-020", "entity_name": "Family Safety Victoria", "folder_name": "Family-Safety-Victoria", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "What this will look like 13.3 An ongoing partnership with Ŗ ensure safe and reliable\nDELWP to: operation of the energy system\n13.1 An implementation plan that\nacross the Transport system\nsupports the monitoring, Ŗ consider energy reliability in its\nreview and evaluation of the risk assessments and actions Ŗ improve energy efficiency and\nadaptation actions outlined in development ensure reliability of supply\nthis plan.\nacross the system\nŖ seek advice on energy reliability\n13.2 A DoT Risk Register that\nissues and standards for Ŗ plan for energy resilience.\nincorporates environmental and\nconsideration when assessing\nclimate change risks.\nrisks and developing actions\nTransport Climate Change Adaptation Action Plan 2022–2026 27", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "strategies/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf (https://www.vic.gov.au/sites/default/files/2023-09/Transport-Climate-Change-Adaptation-Action-Plan-2022-2026.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-020", "entity_name": "Family Safety Victoria", "folder_name": "Family-Safety-Victoria", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "The framework has also been embedded in development and release of the Ministerial\nlegislation, with amendments to the Family Guidelines\nViolence Protection Act 2008, to empower the\nrelevant Minister to approve the redeveloped\ntraining for relevant staff\nframework and ensure compliance by\norganisations and agencies to better identify,\nand respond to family violence. $5.4 million over four years to support\norganisations in implementing the\nThe Victorian Budget 2017-18 committed\ninformation sharing reforms\n$30 million over two years towards\nimplementing the redeveloped Framework.\na review undertaken by Monash University of\nthe first two years of the scheme’s operation,\nas required within the legislation.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "reviews/Two-20years-20on-20from-20The-20Royal-20Commission-20into-20Family-20Violence.pdf (https://www.vic.gov.au/sites/default/files/2019-07/Two%20years%20on%20from%20The%20Royal%20Commission%20into%20Family%20Violence.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-020", "entity_name": "Family Safety Victoria", "folder_name": "Family-Safety-Victoria", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "The framework has also been embedded in development and release of the Ministerial\nlegislation, with amendments to the Family Guidelines\nViolence Protection Act 2008, to empower the\nrelevant Minister to approve the redeveloped\ntraining for relevant staff\nframework and ensure compliance by\norganisations and agencies to better identify,\nand respond to family violence. $5.4 million over four years to support\norganisations in implementing the\nThe Victorian Budget 2017-18 committed\ninformation sharing reforms\n$30 million over two years towards\nimplementing the redeveloped Framework.\na review undertaken by Monash University of\nthe first two years of the scheme’s operation,\nas required within the legislation.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "reviews/Two-20years-20on-20from-20The-20Royal-20Commission-20into-20Family-20Violence.pdf (https://www.vic.gov.au/sites/default/files/2019-07/Two%20years%20on%20from%20The%20Royal%20Commission%20into%20Family%20Violence.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-020", "entity_name": "Family Safety Victoria", "folder_name": "Family-Safety-Victoria", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "[pages 16,17,18]\nincluding client\nexperience/satisfaction at the service level to inform continuous\nimprovement\n• Identify and resolve systemic issues that may affect service\ndelivery\n• Oversee the day to day supervision and performance of FSV staff\nwithin The Orange Door\n• Planning and coordination of day-to-day operations including\noversight of facilities management, information technology, car\nparks, security, occupational safety, risk management, contract\nmanagement and procurement\n• Complaints and critical incidents\n• Facilities budget and brokerage budget management\n• Liaise with DHHS regarding legislative and regulatory facility\ncompliance\n• Develop and monitor The Orange Door systems and processes,\nincluding for staff induction, data collection, record keeping\nPage 16 The Orange Door service model", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "other-pdfs/The-20Orange-20Door-20Service-20Model-20December-202019_0.pdf (https://www.vic.gov.au/sites/default/files/2019-12/The%20Orange%20Door%20Service%20Model%20December%202019_0.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-020", "entity_name": "Family Safety Victoria", "folder_name": "Family-Safety-Victoria", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "[pages 16,17,18]\nincluding client\nexperience/satisfaction at the service level to inform continuous\nimprovement\n• Identify and resolve systemic issues that may affect service\ndelivery\n• Oversee the day to day supervision and performance of FSV staff\nwithin The Orange Door\n• Planning and coordination of day-to-day operations including\noversight of facilities management, information technology, car\nparks, security, occupational safety, risk management, contract\nmanagement and procurement\n• Complaints and critical incidents\n• Facilities budget and brokerage budget management\n• Liaise with DHHS regarding legislative and regulatory facility\ncompliance\n• Develop and monitor The Orange Door systems and processes,\nincluding for staff induction, data collection, record keeping\nPage 16 The Orange Door service model", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "other-pdfs/The-20Orange-20Door-20Service-20Model-20December-202019_0.pdf (https://www.vic.gov.au/sites/default/files/2019-12/The%20Orange%20Door%20Service%20Model%20December%202019_0.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-020", "entity_name": "Family Safety Victoria", "folder_name": "Family-Safety-Victoria", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "The framework has also been embedded in development and release of the Ministerial\nlegislation, with amendments to the Family Guidelines\nViolence Protection Act 2008, to empower the\nrelevant Minister to approve the redeveloped\ntraining for relevant staff\nframework and ensure compliance by\norganisations and agencies to better identify,\nand respond to family violence. $5.4 million over four years to support\norganisations in implementing the\nThe Victorian Budget 2017-18 committed\ninformation sharing reforms\n$30 million over two years towards\nimplementing the redeveloped Framework.\na review undertaken by Monash University of\nthe first two years of the scheme’s operation,\nas required within the legislation.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "reviews/Two-20years-20on-20from-20The-20Royal-20Commission-20into-20Family-20Violence.pdf (https://www.vic.gov.au/sites/default/files/2019-07/Two%20years%20on%20from%20The%20Royal%20Commission%20into%20Family%20Violence.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-VIC-020", "entity_name": "Family Safety Victoria", "folder_name": "Family-Safety-Victoria", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "The framework has also been embedded in development and release of the Ministerial\nlegislation, with amendments to the Family Guidelines\nViolence Protection Act 2008, to empower the\nrelevant Minister to approve the redeveloped\ntraining for relevant staff\nframework and ensure compliance by\norganisations and agencies to better identify,\nand respond to family violence. $5.4 million over four years to support\norganisations in implementing the\nThe Victorian Budget 2017-18 committed\ninformation sharing reforms\n$30 million over two years towards\nimplementing the redeveloped Framework.\na review undertaken by Monash University of\nthe first two years of the scheme’s operation,\nas required within the legislation.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "reviews/Two-20years-20on-20from-20The-20Royal-20Commission-20into-20Family-20Violence.pdf (https://www.vic.gov.au/sites/default/files/2019-07/Two%20years%20on%20from%20The%20Royal%20Commission%20into%20Family%20Violence.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] } ], "legislation_administered": [], "artifacts": [ { "category": "strategies", "year": "2021", "url": "https://www.vic.gov.au/sites/default/files/2021-04/Family%20Violence%20Reform%20Rolling%20Action%20Plan%202020%20-%202023%20-%20Combined%20Activity%20Summary%20%28Page%209%20to%20be%20updated%29.pdf", "file": 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180.36 KB (opens in a new window)" }, { "category": "reviews", "year": "2019", "url": "https://www.vic.gov.au/sites/default/files/2019-06/Three-Years-on-Response-Royal-Commission-into-Family-Violence.pdf", "file": "reviews/Three-Years-on-Response-Royal-Commission-into-Family-Violence.pdf", "bytes": 457832, "link_text": "Three years on from the Royal Commission into Family Violence PDF 447.1 KB (opens in a new window)" }, { "category": "other-pdfs", "year": "2017", "url": "http://www.gazette.vic.gov.au/gazette/Gazettes2017/GG2017G025.pdf", "file": "other-pdfs/GG2017G025.pdf", "bytes": 3253828, "link_text": "Victorian Government Gazette, G25, 22 June 2017" }, { "category": "other-pdfs", "year": "2019", "url": "https://www.vic.gov.au/sites/default/files/2019-12/The%20Orange%20Door%20Service%20Model%20December%202019_0.pdf", "file": "other-pdfs/The-20Orange-20Door-20Service-20Model-20December-202019_0.pdf", "bytes": 1147623, "link_text": "The Orange Door service model PDF 1.09 MB (opens in 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