{
  "entity_id": "B-004476",
  "folder": "Digital-Health-Oversight-Committee",
  "name": "Digital Health Oversight Committee",
  "type": "Ministerial Council",
  "jurisdiction": "Commonwealth",
  "portfolio": "Health, Disability and Ageing",
  "website": "https://www.health.gov.au/",
  "data_status": "rich",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": true,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_global_initiatives_structured": false,
    "n_global_initiatives": 0,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 7,
    "n_kpi_targets": 4,
    "n_kpi_results": 11,
    "n_outcomes": 4,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "published",
    "confidence": "high",
    "summary": "We support the Government to lead and shape Australia’s health, disability and aged care systems and outcomes through evidence-based policy, well targeted programs, and best practice regulation. [AR p.22]",
    "official_site_url": "https://www.health.gov.au/",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "Department of Health, Disability and Ageing 2024−25 Annual Report [PDF - 8 MB]",
        "url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Department of Health and Aged Care Annual Report 2023–24 [PDF - 21 MB] - 347 pages",
        "url": "https://www.health.gov.au/sites/default/files/2024-10/department-of-health-and-aged-care-annual-report-2023-24.pdf",
        "period": "2023-24",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Department of Health and Aged Care Annual Report 2022–23 [PDF - 20 MB] - 342 pages",
        "url": "https://www.health.gov.au/sites/default/files/2023-10/department-of-health-and-aged-care-annual-report-2022-23_0.pdf",
        "period": "2022-23",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Department of Health Annual Report 2021–22 [PDF - 8 MB] - 329 pages",
        "url": "https://www.health.gov.au/sites/default/files/documents/2022/10/department-of-health-annual-report-2021-22.pdf",
        "period": "2021-22",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Department of Health Annual Report 2020–21 [PDF - 33 MB] - 360 pages",
        "url": "https://www.health.gov.au/sites/default/files/documents/2021/10/department-of-health-annual-report-2020-21.pdf",
        "period": "2020-21",
        "confidence": "high"
      },
      {
        "type": "corporate_plan",
        "title": "Corporate Plan 2025–26 [PDF - 7 MB] - 113 pages",
        "url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "period": "2025-26",
        "confidence": "high"
      },
      {
        "type": "strategie",
        "title": "Standard for AI transparency statements",
        "url": "https://www.digital.gov.au/sites/default/files/documents/2024-08/Standard%20for%20AI%20transparency%20statements%20v1.1.pdf",
        "period": "2024",
        "confidence": "medium"
      }
    ],
    "purpose": {
      "text": "We support the Government to lead and shape Australia’s health, disability and aged care systems and outcomes through evidence-based policy, well targeted programs, and best practice regulation. [AR p.22]",
      "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
      "source_page": 22,
      "source_deep_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf#page=22"
    },
    "vision": {
      "text": "Better health and wellbeing for all Australians, now and for future generations. [AR p.22]",
      "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
      "source_page": 22,
      "source_deep_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf#page=22"
    },
    "strategic_priorities": [
      {
        "title": "pivoting to prevention and early intervention",
        "description": "pivoting to prevention and early intervention",
        "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "source_page": 5,
        "source_deep_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf#page=5"
      },
      {
        "title": "enhancing health equity",
        "description": "enhancing health equity",
        "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "source_page": 5,
        "source_deep_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf#page=5"
      },
      {
        "title": "leveraging digital and health technology",
        "description": "leveraging digital and health technology",
        "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "source_page": 5,
        "source_deep_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf#page=5"
      },
      {
        "title": "ensuring integrated health systems",
        "description": "ensuring integrated health systems",
        "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "source_page": 5,
        "source_deep_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf#page=5"
      }
    ],
    "values": [
      {
        "name": "integrity",
        "description": "",
        "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "source_page": null
      },
      {
        "name": "collaboration",
        "description": "",
        "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "source_page": null
      },
      {
        "name": "innovation",
        "description": "",
        "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "source_page": null
      },
      {
        "name": "inclusivity",
        "description": "",
        "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Health Policy, Access and Support",
        "description": "Better equip Australia to meet current and future health needs of all Australians through the delivery of evidence-based health policies, improved access to comprehensive and coordinated health care, ensuring sustainable funding for health services, research and technologies, and protecting the health and safety of the Australian community.",
        "activities": [
          "Fund health and medical research through the Medical Research Future Fund (MRFF) that addresses the health priorities of all Australians.",
          "Improve the mental health and wellbeing of all Australians, including a focus on suicide prevention."
        ],
        "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "source_page": 7,
        "source_deep_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf#page=7"
      },
      {
        "name": "Outcome 2: Individual Health Benefits",
        "description": "Ensure Australians have access to the best medicines, cheaper at the point of sale, and deliver a simpler, fairer and more targeted mental health system.",
        "activities": [
          "Deliver the National Suicide Prevention Strategy 2025–2035",
          "Continue to grow the national network of Medicare Mental Health Centres and Kids Hubs, and headspace services with states and territories."
        ],
        "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "source_page": 7,
        "source_deep_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf#page=7"
      },
      {
        "name": "Outcome 3: Ageing and Aged Care",
        "description": "Enhance the aged care system to better support older Australians.",
        "activities": [
          "Strengthening Medicare so it is affordable for Australians.",
          "Ensuring Australia is attracting and retaining a high-quality health workforce, and that they are working to their full scope of practice."
        ],
        "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "source_page": 7,
        "source_deep_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf#page=7"
      },
      {
        "name": "Outcome 4: Disability and Carers",
        "description": "Improve the wellbeing and social and economic participation of people with disability, and their families and carers, by building a NDIS that delivers individualised support through an insurance approach.",
        "activities": [
          "Develop policy advice and drafting instructions to support the Office of Parliamentary Counsel prepare a parliamentary bill.",
          "Engage with stakeholders on legislation."
        ],
        "source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "source_page": 7,
        "source_deep_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf#page=7"
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "The extent to which the Department of Health, Disability and Ageing is advising on and/or delivering market initiatives that influence the development of the market and workforce for NDIS participants.",
        "target": "The department has advised on and/or delivered 8 market initiatives to develop the market and workforce.",
        "latest_result": "Achieved",
        "status": "Achieved",
        "target_source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "target_source_page": 108,
        "result_source_url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
        "result_source_page": 33
      },
      {
        "code": "CCE02",
        "measure": "NDIS cost growth is sustainable.",
        "target": "Annual Scheme As per 2026–27 As per 2026–27",
        "latest_result": "Substantially achieved",
        "status": "Substantially achieved",
        "target_source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "target_source_page": 110,
        "result_source_url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
        "result_source_page": 34
      },
      {
        "code": "CCE03",
        "measure": "The extent to which the Department of Health, Disability and Ageing is advising on and/or delivering market initiatives that influence the development of the market and workforce for NDIS participants.",
        "target": "The department has advised on and/or delivered 8 market initiatives to develop the market and workforce.",
        "latest_result": "Not achieved",
        "status": "Not achieved",
        "target_source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "target_source_page": 109,
        "result_source_url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
        "result_source_page": 36
      },
      {
        "code": "CCE04",
        "measure": "Legislative amendments developed for Government.",
        "target": "Criterion is met if 3 of the 3 progress milestones are delivered.",
        "latest_result": "Achieved",
        "status": "Achieved",
        "target_source_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf",
        "target_source_page": 111,
        "result_source_url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
        "result_source_page": 37
      },
      {
        "code": "CCE05",
        "measure": "Preventive Health and Chronic Disease Support",
        "target": "",
        "latest_result": "Not achieved",
        "status": "Not achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
        "result_source_page": 38
      },
      {
        "code": "CCE06",
        "measure": "Primary Care Practice Incentives and Medical Indemnity",
        "target": "",
        "latest_result": "Achieved",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
        "result_source_page": 39
      },
      {
        "code": "CCE07",
        "measure": "Health Protection, Emergency Response and Regulation",
        "target": "",
        "latest_result": "Substantially achieved",
        "status": "Substantially achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
        "result_source_page": 40
      },
      {
        "code": "CCE08",
        "measure": "Immunisation",
        "target": "",
        "latest_result": "Achieved",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
        "result_source_page": 41
      },
      {
        "code": "CCE09",
        "measure": "Private Health Insurance",
        "target": "",
        "latest_result": "Not achieved",
        "status": "Not achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
        "result_source_page": 42
      },
      {
        "code": "CCE10",
        "measure": "Pharmaceutical Benefits",
        "target": "",
        "latest_result": "Achieved",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
        "result_source_page": 43
      },
      {
        "code": "CCE11",
        "measure": "National Disability Insurance Scheme (NDIS) cost growth is sustainable",
        "target": "",
        "latest_result": "Data not available",
        "status": "Data not available",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
        "result_source_page": 44
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "We support the Government to lead and shape Australia’s health, disability and aged care systems and outcomes through evidence-based policy, well targeted programs, and best practi",
        "Better health and wellbeing for all Australians, now and for future generations. [AR p.22]",
        "pivoting to prevention and early intervention",
        "enhancing health equity",
        "leveraging digital and health technology",
        "ensuring integrated health systems"
      ],
      "watch_terms": [
        "The extent to which the Department of Health, Disability and Ageing is advising on and/or delivering market initiatives that influence the development of the market and workforce for NDIS participants.",
        "NDIS cost growth is sustainable.",
        "The extent to which the Department of Health, Disability and Ageing is advising on and/or delivering market initiatives that influence the development of the market and workforce for NDIS participants.",
        "Legislative amendments developed for Government.",
        "Preventive Health and Chronic Disease Support",
        "Primary Care Practice Incentives and Medical Indemnity",
        "Health Protection, Emergency Response and Regulation",
        "Immunisation",
        "Private Health Insurance",
        "Pharmaceutical Benefits",
        "National Disability Insurance Scheme (NDIS) cost growth is sustainable"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": ""
  },
  "global_initiatives": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": "Better health and wellbeing for all Australians, now and for future generations. [AR p.22]",
    "vision_source_page": 22,
    "purposes": "We support the Government to lead and shape Australia’s health, disability and aged care systems and outcomes through evidence-based policy, well targeted programs, and best practice regulation. [AR p.22]",
    "purposes_source_page": 22,
    "how_we_deliver": "The department’s capabilities are built through the Corporate Strategy 2024–2027, which aims to prioritise customers, engage people, pursue excellence, and build for sustainability. [CP p.15]",
    "how_we_deliver_source_page": 15,
    "government_priorities": [
      {
        "text": "pivoting to prevention and early intervention",
        "source_page": 5
      },
      {
        "text": "enhancing health equity",
        "source_page": 5
      },
      {
        "text": "leveraging digital and health technology",
        "source_page": 5
      },
      {
        "text": "ensuring integrated health systems",
        "source_page": 5
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Health Policy, Access and Support",
        "description": "Better equip Australia to meet current and future health needs of all Australians through the delivery of evidence-based health policies, improved access to comprehensive and coordinated health care, ensuring sustainable funding for health services, research and technologies, and protecting the health and safety of the Australian community.",
        "key_activities": [
          "Fund health and medical research through the Medical Research Future Fund (MRFF) that addresses the health priorities of all Australians.",
          "Improve the mental health and wellbeing of all Australians, including a focus on suicide prevention."
        ],
        "source_page": 7
      },
      {
        "name": "Outcome 2: Individual Health Benefits",
        "description": "Ensure Australians have access to the best medicines, cheaper at the point of sale, and deliver a simpler, fairer and more targeted mental health system.",
        "key_activities": [
          "Deliver the National Suicide Prevention Strategy 2025–2035",
          "Continue to grow the national network of Medicare Mental Health Centres and Kids Hubs, and headspace services with states and territories."
        ],
        "source_page": 7
      },
      {
        "name": "Outcome 3: Ageing and Aged Care",
        "description": "Enhance the aged care system to better support older Australians.",
        "key_activities": [
          "Strengthening Medicare so it is affordable for Australians.",
          "Ensuring Australia is attracting and retaining a high-quality health workforce, and that they are working to their full scope of practice."
        ],
        "source_page": 7
      },
      {
        "name": "Outcome 4: Disability and Carers",
        "description": "Improve the wellbeing and social and economic participation of people with disability, and their families and carers, by building a NDIS that delivers individualised support through an insurance approach.",
        "key_activities": [
          "Develop policy advice and drafting instructions to support the Office of Parliamentary Counsel prepare a parliamentary bill.",
          "Engage with stakeholders on legislation."
        ],
        "source_page": 7
      }
    ],
    "values": [
      "integrity",
      "collaboration",
      "innovation",
      "inclusivity"
    ],
    "values_framework_name": "APS Values",
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "The extent to which the Department of Health, Disability and Ageing is advising on and/or delivering market initiatives that influence the development of the market and workforce for NDIS participants.",
        "target": "The department has advised on and/or delivered 8 market initiatives to develop the market and workforce.",
        "source_page": 108
      },
      {
        "code": "CCE02",
        "measure": "NDIS cost growth is sustainable.",
        "target": "Annual Scheme As per 2026–27 As per 2026–27",
        "source_page": 110
      },
      {
        "code": "CCE03",
        "measure": "The extent to which the Department of Health, Disability and Ageing is advising on and/or delivering market initiatives that influence the development of the market and workforce for NDIS participants.",
        "target": "The department has advised on and/or delivered 8 market initiatives to develop the market and workforce.",
        "source_page": 109
      },
      {
        "code": "CCE04",
        "measure": "Legislative amendments developed for Government.",
        "target": "Criterion is met if 3 of the 3 progress milestones are delivered.",
        "source_page": 111
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "Patients using Medicare-subsidised mental health services per 100,000 population",
        "result": "Achieved",
        "status": "Achieved",
        "source_page": 33
      },
      {
        "code": "CCE02",
        "measure": "Household, Income and Labour Dynamics in Australia (HILDA) survey",
        "result": "Substantially achieved",
        "status": "Substantially achieved",
        "source_page": 34
      },
      {
        "code": "CCE03",
        "measure": "Primary Health Care Quality and Coordination",
        "result": "Not achieved",
        "status": "Not achieved",
        "source_page": 36
      },
      {
        "code": "CCE04",
        "measure": "Dental Services",
        "result": "Achieved",
        "status": "Achieved",
        "source_page": 37
      },
      {
        "code": "CCE05",
        "measure": "Preventive Health and Chronic Disease Support",
        "result": "Not achieved",
        "status": "Not achieved",
        "source_page": 38
      },
      {
        "code": "CCE06",
        "measure": "Primary Care Practice Incentives and Medical Indemnity",
        "result": "Achieved",
        "status": "Achieved",
        "source_page": 39
      },
      {
        "code": "CCE07",
        "measure": "Health Protection, Emergency Response and Regulation",
        "result": "Substantially achieved",
        "status": "Substantially achieved",
        "source_page": 40
      },
      {
        "code": "CCE08",
        "measure": "Immunisation",
        "result": "Achieved",
        "status": "Achieved",
        "source_page": 41
      },
      {
        "code": "CCE09",
        "measure": "Private Health Insurance",
        "result": "Not achieved",
        "status": "Not achieved",
        "source_page": 42
      },
      {
        "code": "CCE10",
        "measure": "Pharmaceutical Benefits",
        "result": "Achieved",
        "status": "Achieved",
        "source_page": 43
      },
      {
        "code": "CCE11",
        "measure": "National Disability Insurance Scheme (NDIS) cost growth is sustainable",
        "result": "Data not available",
        "status": "Data not available",
        "source_page": 44
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://www.health.gov.au/sites/default/files/2025-11/department-of-health-disability-and-ageing-2024-25-annual-report.pdf",
      "corporate_plan_url": "https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf"
    }
  },
  "ideas": [
    {
      "entity_id": "B-004476",
      "entity_name": "Digital Health Oversight Committee",
      "folder_name": "Digital-Health-Oversight-Committee",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "[Page 87]\nIn-person My 97.1% of high priority\nAged Care support home support\nintroduced assessments\nthrough dedicated completed within\nServices Australia 10 calendar days of\nservice centres referral acceptance\nUp to $60 million in 236,928 Home\ntargeted CHSP growth Care Packages\nallocated across 66 aged allocated\ncare planning regions\nin 2021–22\nPrograms contributing to Outcome 3\nSummary of results against\nperformance criteria\nTargets\nTargets Targets Data not\nProgram substantially\nmet not met available\nmet\nProgram 3.1: Access and Information 1 1 – –\nProgram 3.2: Aged Care Services 1 2 – –\nProgram 3.3: Aged Care Quality 1 – – –\nTotal 3 3 – –\nPPAARRTT 22 AANNNNUUAALL PPEERRFFOORRMMAANNCCEE SSTTAATTEEMMEENNTTSS 8833",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2021-22.pdf (https://www.health.gov.au/sites/default/files/documents/2022/10/department-of-health-annual-report-2021-22.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "B-004476",
      "entity_name": "Digital Health Oversight Committee",
      "folder_name": "Digital-Health-Oversight-Committee",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "[Page 87]\nIn-person My 97.1% of high priority\nAged Care support home support\nintroduced assessments\nthrough dedicated completed within\nServices Australia 10 calendar days of\nservice centres referral acceptance\nUp to $60 million in 236,928 Home\ntargeted CHSP growth Care Packages\nallocated across 66 aged allocated\ncare planning regions\nin 2021–22\nPrograms contributing to Outcome 3\nSummary of results against\nperformance criteria\nTargets\nTargets Targets Data not\nProgram substantially\nmet not met available\nmet\nProgram 3.1: Access and Information 1 1 – –\nProgram 3.2: Aged Care Services 1 2 – –\nProgram 3.3: Aged Care Quality 1 – – –\nTotal 3 3 – –\nPPAARRTT 22 AANNNNUUAALL PPEERRFFOORRMMAANNCCEE SSTTAATTEEMMEENNTTSS 8833",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2021-22.pdf (https://www.health.gov.au/sites/default/files/documents/2022/10/department-of-health-annual-report-2021-22.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "B-004476",
      "entity_name": "Digital Health Oversight Committee",
      "folder_name": "Digital-Health-Oversight-Committee",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "[Page 87]\nIn-person My 97.1% of high priority\nAged Care support home support\nintroduced assessments\nthrough dedicated completed within\nServices Australia 10 calendar days of\nservice centres referral acceptance\nUp to $60 million in 236,928 Home\ntargeted CHSP growth Care Packages\nallocated across 66 aged allocated\ncare planning regions\nin 2021–22\nPrograms contributing to Outcome 3\nSummary of results against\nperformance criteria\nTargets\nTargets Targets Data not\nProgram substantially\nmet not met available\nmet\nProgram 3.1: Access and Information 1 1 – –\nProgram 3.2: Aged Care Services 1 2 – –\nProgram 3.3: Aged Care Quality 1 – – –\nTotal 3 3 – –\nPPAARRTT 22 AANNNNUUAALL PPEERRFFOORRMMAANNCCEE SSTTAATTEEMMEENNTTSS 8833",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2021-22.pdf (https://www.health.gov.au/sites/default/files/documents/2022/10/department-of-health-annual-report-2021-22.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "B-004476",
      "entity_name": "Digital Health Oversight Committee",
      "folder_name": "Digital-Health-Oversight-Committee",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "[Page 87]\nIn-person My 97.1% of high priority\nAged Care support home support\nintroduced assessments\nthrough dedicated completed within\nServices Australia 10 calendar days of\nservice centres referral acceptance\nUp to $60 million in 236,928 Home\ntargeted CHSP growth Care Packages\nallocated across 66 aged allocated\ncare planning regions\nin 2021–22\nPrograms contributing to Outcome 3\nSummary of results against\nperformance criteria\nTargets\nTargets Targets Data not\nProgram substantially\nmet not met available\nmet\nProgram 3.1: Access and Information 1 1 – –\nProgram 3.2: Aged Care Services 1 2 – –\nProgram 3.3: Aged Care Quality 1 – – –\nTotal 3 3 – –\nPPAARRTT 22 AANNNNUUAALL PPEERRFFOORRMMAANNCCEE SSTTAATTEEMMEENNTTSS 8833",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2021-22.pdf (https://www.health.gov.au/sites/default/files/documents/2022/10/department-of-health-annual-report-2021-22.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "B-004476",
      "entity_name": "Digital Health Oversight Committee",
      "folder_name": "Digital-Health-Oversight-Committee",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "[Page 105]\nRisk management\nThe department’s Risk Management Policy and Risk Management Framework comply with the\nCommonwealth Risk Management Policy and are aligned to the AS/NZS ISO 31000:2018 Risk\nManagement – Guidelines.62\nThe Risk Management Policy and Framework assists the department to:\n• make better business decisions\n• encourage appropriate engagement with risk\n• actively manage current and emerging challenges\n• support the accountable authority to meet its duties under section 16 of the PGPA Act.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2023-24.pdf (https://www.health.gov.au/sites/default/files/2024-10/department-of-health-and-aged-care-annual-report-2023-24.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-004476",
      "entity_name": "Digital Health Oversight Committee",
      "folder_name": "Digital-Health-Oversight-Committee",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "[Page 105]\nRisk management\nThe department’s Risk Management Policy and Risk Management Framework comply with the\nCommonwealth Risk Management Policy and are aligned to the AS/NZS ISO 31000:2018 Risk\nManagement – Guidelines.62\nThe Risk Management Policy and Framework assists the department to:\n• make better business decisions\n• encourage appropriate engagement with risk\n• actively manage current and emerging challenges\n• support the accountable authority to meet its duties under section 16 of the PGPA Act.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2023-24.pdf (https://www.health.gov.au/sites/default/files/2024-10/department-of-health-and-aged-care-annual-report-2023-24.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-004476",
      "entity_name": "Digital Health Oversight Committee",
      "folder_name": "Digital-Health-Oversight-Committee",
      "category": "Regulation & Policy",
      "scale": "small",
      "title": "Regulatory burden scan for forms, guidance, and reporting",
      "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.",
      "quote": "[Page 105]\nRisk management\nThe department’s Risk Management Policy and Risk Management Framework comply with the\nCommonwealth Risk Management Policy and are aligned to the AS/NZS ISO 31000:2018 Risk\nManagement – Guidelines.62\nThe Risk Management Policy and Framework assists the department to:\n• make better business decisions\n• encourage appropriate engagement with risk\n• actively manage current and emerging challenges\n• support the accountable authority to meet its duties under section 16 of the PGPA Act.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2023-24.pdf (https://www.health.gov.au/sites/default/files/2024-10/department-of-health-and-aged-care-annual-report-2023-24.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-004476",
      "entity_name": "Digital Health Oversight Committee",
      "folder_name": "Digital-Health-Oversight-Committee",
      "category": "Regulation & Policy",
      "scale": "large",
      "title": "Adaptive regulation program with live feedback loops",
      "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.",
      "quote": "[Page 105]\nRisk management\nThe department’s Risk Management Policy and Risk Management Framework comply with the\nCommonwealth Risk Management Policy and are aligned to the AS/NZS ISO 31000:2018 Risk\nManagement – Guidelines.62\nThe Risk Management Policy and Framework assists the department to:\n• make better business decisions\n• encourage appropriate engagement with risk\n• actively manage current and emerging challenges\n• support the accountable authority to meet its duties under section 16 of the PGPA Act.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2023-24.pdf (https://www.health.gov.au/sites/default/files/2024-10/department-of-health-and-aged-care-annual-report-2023-24.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-004476",
      "entity_name": "Digital Health Oversight Committee",
      "folder_name": "Digital-Health-Oversight-Committee",
      "category": "Staff Productivity",
      "scale": "small",
      "title": "Reusable briefing and summary assistant for internal documents",
      "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.",
      "quote": "Performance Measure 3.3A:\nAged care workforce is available and appropriately skilled.96\nPlanned Performance\n2025–26 2026–27 2027–28 2028–29\nProgressive decrease N/A99 N/A100 N/A101\ntowards 25% or less for\nstaff turnover in the aged\ncare sector.97, 98\nThe assessment scale for the 2025–26 planned performance is:\n• Achieved: Progressive decrease towards 25% or less for staff turnover in the aged care sector.\n• Substantially achieved: N/A.\n• Not achieved: An increase in staff turnover in the aged care sector from the 2024–25 baseline.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "corporate-plans/2025-26.pdf (https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "B-004476",
      "entity_name": "Digital Health Oversight Committee",
      "folder_name": "Digital-Health-Oversight-Committee",
      "category": "Staff Productivity",
      "scale": "large",
      "title": "Department-wide knowledge and briefing platform",
      "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.",
      "quote": "Performance Measure 3.3A:\nAged care workforce is available and appropriately skilled.96\nPlanned Performance\n2025–26 2026–27 2027–28 2028–29\nProgressive decrease N/A99 N/A100 N/A101\ntowards 25% or less for\nstaff turnover in the aged\ncare sector.97, 98\nThe assessment scale for the 2025–26 planned performance is:\n• Achieved: Progressive decrease towards 25% or less for staff turnover in the aged care sector.\n• Substantially achieved: N/A.\n• Not achieved: An increase in staff turnover in the aged care sector from the 2024–25 baseline.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "corporate-plans/2025-26.pdf (https://www.health.gov.au/sites/default/files/2025-09/corporate-plan-2025-26.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "B-004476",
      "entity_name": "Digital Health Oversight Committee",
      "folder_name": "Digital-Health-Oversight-Committee",
      "category": "Case Processing",
      "scale": "small",
      "title": "Triage queue for stuck or ageing cases",
      "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.",
      "quote": "Source: Health Portfolio Budget Statements 2020–21, p.95 and Health Corporate Plan 2020–21, p.44\n2020–21 Target 2020–21 Result\n90% of patient applications for accessing life saving 100% of all new completed and eligible patient applications\ndrugs are processed within 8 calendar days of receipt were processed within 30 calendar days of receipt.\nof the complete application, never exceeding 30 days.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Applicants / case officers",
      "source": "annual-reports/2020-21.pdf (https://www.health.gov.au/sites/default/files/documents/2021/10/department-of-health-annual-report-2020-21.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "B-004476",
      "entity_name": "Digital Health Oversight Committee",
      "folder_name": "Digital-Health-Oversight-Committee",
      "category": "Case Processing",
      "scale": "large",
      "title": "End-to-end case processing redesign",
      "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.",
      "quote": "Source: Health Portfolio Budget Statements 2020–21, p.95 and Health Corporate Plan 2020–21, p.44\n2020–21 Target 2020–21 Result\n90% of patient applications for accessing life saving 100% of all new completed and eligible patient applications\ndrugs are processed within 8 calendar days of receipt were processed within 30 calendar days of receipt.\nof the complete application, never exceeding 30 days.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Applicants / case officers",
      "source": "annual-reports/2020-21.pdf (https://www.health.gov.au/sites/default/files/documents/2021/10/department-of-health-annual-report-2020-21.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
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        "Unclear accountability"
      ]
    }
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