{ "entity_id": "S-TAS-005", "folder": "Department-of-Premier-and-Cabinet", "name": "Department of Premier and Cabinet", "type": "State Department", "jurisdiction": "TAS", "portfolio": "Premier", "website": "https://www.dpac.tas.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 18, "n_kpi_targets": 1, "n_kpi_results": 1, "n_outcomes": 1, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "The Department of Premier and Cabinet (DPAC) is the Tasmanian Government’s central agency which leads the Tasmanian State Service in supporting the Government to achieve the best possible outcomes for the Tasmanian community. [AR p.12]", "official_site_url": "https://www.dpac.tas.gov.au/", "source_documents": [ { "type": "annual_report", "title": "DPAC Annual Report 2023-24", "url": "https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf", "period": "2023-24", "confidence": "high" }, { "type": "strategie", "title": "DPAC Strategic Plan 2023-26", "url": "https://www.dpac.tas.gov.au/department/about_us/strategic_plan/DPAC-Strategic-Plan_Jan-24.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "Cyber Security Policy", "url": "https://www.dpac.tas.gov.au/divisions/digital_strategy_and_services/resources/Tasmanian-Government-Cyber-Security-Policy-V1.1.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Cyber Security Strategy", "url": "https://www.dpac.tas.gov.au/divisions/digital_strategy_and_services/resources/Tasmanian-Government-Cyber-Security-Strategy-2024-2028.PDF", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "Email and Messaging Cyber Security Standard", "url": "https://www.dpac.tas.gov.au/divisions/digital_strategy_and_services/cybersecurity/Email_and_Messaging_Standard.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Identity and Access Cyber Security Standard", "url": "https://www.dpac.tas.gov.au/divisions/digital_strategy_and_services/cybersecurity/Tasmanian_Government_Identity_~_Access_Cybersecurity_Standard.PDF", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Incident Management Cyber Security Standard", "url": "https://www.dpac.tas.gov.au/divisions/digital_strategy_and_services/cybersecurity/Tasmanian_Government_Incident_Management_Cybersecurity_Standard.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "strategies/2017-Government-Workforce-Startegy-towards-2025-strategy-Womens-workforce-partic.pdf", "url": null, "period": null, "confidence": "medium" }, { "type": "strategie", "title": "strategies/anti-racism-strategy-action-plan.pdf", "url": null, "period": null, "confidence": "medium" }, { "type": "strategie", "title": "strategies/anti-racism-strategy-at-a-glance.pdf", "url": null, "period": null, "confidence": "medium" }, { "type": "strategie", "title": "strategies/anti-racism-strategy-summary.pdf", "url": null, "period": null, "confidence": "medium" }, { "type": "strategie", "title": "strategies/anti-racism-strategy-web.pdf", "url": null, "period": null, "confidence": "medium" }, { "type": "strategie", "title": "strategies/Creating-Inclusive-School-Communities-Action-Plan-document.pdf", "url": null, "period": null, "confidence": "medium" } ], "purpose": { "text": "The Department of Premier and Cabinet (DPAC) is the Tasmanian Government’s central agency which leads the Tasmanian State Service in supporting the Government to achieve the best possible outcomes for the Tasmanian community. [AR p.12]", "source_url": "", "source_page": 12, "source_deep_url": "" }, "vision": { "text": "We partner with others to advise on and deliver the government’s priorities ensuring the best possible outcomes for the Tasmanian community. [AR p.12]", "source_url": "", "source_page": 12, "source_deep_url": "" }, "strategic_priorities": [ { "title": "Ensure DPAC is an excellent place to work", "description": "Ensure DPAC is an excellent place to work", "source_url": "", "source_page": 24, "source_deep_url": "" }, { "title": "Lead the Premier’s priorities", "description": "Lead the Premier’s priorities", "source_url": "", "source_page": 24, "source_deep_url": "" }, { "title": "Lead digital transformation in Government and community", "description": "Lead digital transformation in Government and community", "source_url": "", "source_page": 24, "source_deep_url": "" }, { "title": "Maintain a contemporary State Service", "description": "Maintain a contemporary State Service", "source_url": "", "source_page": 24, "source_deep_url": "" } ], "values": [ { "name": "Respect", "description": "", "source_url": "", "source_page": null }, { "name": "Excellence", "description": "", "source_url": "", "source_page": null }, { "name": "Customer focus", "description": "", "source_url": "", "source_page": null }, { "name": "Working together", "description": "", "source_url": "", "source_page": null }, { "name": "Being professional", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Child and Youth Wellbeing", "description": "The Department is responsible for coordinating the Government’s implementation of the recommendations of the Commission of Inquiry into the Tasmanian Government’s Responses to Child Sexual Abuse in Institutional Settings. [AR p.19]", "activities": [ "whole-of-government coordination and information sharing", "governance arrangements, including secretariat functions", "monitoring and reporting on progress of implementing recommendations", "policy development", "victim-survivor and community engagement", "communications" ], "source_url": "", "source_page": 19, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Security and emergency management", "target": "Stability or improvement", "latest_result": "Target met", "status": "Achieved", "target_source_url": "", "target_source_page": 26, "result_source_url": "https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf", "result_source_page": 26 } ], "document_alignment_terms": { "must_support": [ "The Department of Premier and Cabinet (DPAC) is the Tasmanian Government’s central agency which leads the Tasmanian State Service in supporting the Government to achieve the best p", "We partner with others to advise on and deliver the government’s priorities ensuring the best possible outcomes for the Tasmanian community. [AR p.12]", "Ensure DPAC is an excellent place to work", "Lead the Premier’s priorities", "Lead digital transformation in Government and community", "Maintain a contemporary State Service" ], "watch_terms": [ "Security and emergency management" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "We partner with others to advise on and deliver the government’s priorities ensuring the best possible outcomes for the Tasmanian community. [AR p.12]", "vision_source_page": 12, "purposes": "The Department of Premier and Cabinet (DPAC) is the Tasmanian Government’s central agency which leads the Tasmanian State Service in supporting the Government to achieve the best possible outcomes for the Tasmanian community. [AR p.12]", "purposes_source_page": 12, "how_we_deliver": "We work in partnership with the communities we service and the agencies we lead to: effectively lead and facilitate whole-of-government solutions; provide valued advice to government; design and deliver fit-for-purpose systems, services and regulation; deliver on community priorities; build effective and respectful relationships; deliver great service; develop effective systems to make our work easier. [AR p.13]", "how_we_deliver_source_page": 13, "government_priorities": [ { "text": "Ensure DPAC is an excellent place to work", "source_page": 24 }, { "text": "Lead the Premier’s priorities", "source_page": 24 }, { "text": "Lead digital transformation in Government and community", "source_page": 24 }, { "text": "Maintain a contemporary State Service", "source_page": 24 } ], "outcomes": [ { "name": "Outcome 1: Child and Youth Wellbeing", "description": "The Department is responsible for coordinating the Government’s implementation of the recommendations of the Commission of Inquiry into the Tasmanian Government’s Responses to Child Sexual Abuse in Institutional Settings. [AR p.19]", "key_activities": [ "whole-of-government coordination and information sharing", "governance arrangements, including secretariat functions", "monitoring and reporting on progress of implementing recommendations", "policy development", "victim-survivor and community engagement", "communications" ], "source_page": 19 } ], "values": [ "Respect", "Excellence", "Customer focus", "Working together", "Being professional" ], "values_framework_name": "DPAC Values", "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Security and emergency management", "target": "Stability or improvement", "source_page": 26 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Security and emergency management", "result": "Target met", "status": "Achieved", "source_page": 26 } ], "_source_urls": { "annual_report_url": "https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-TAS-005", "entity_name": "Department of Premier and Cabinet", "folder_name": "Department-of-Premier-and-Cabinet", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "Our performance measures\nUnit of Mea-\nMea- sure 2022–23 2023-24 2023-24 2024-25\nOutput Minister Performance Measure sure Type Actual Target Actual Target\n1.1 Premier Policy, project and % Ess 90 90 90 90\nStrategic program advice and\nPolicy and implementation\nAdvice meets the\nexpectations of\nstakeholders\n1.1 Premier The Premier and % Ess 85 90 97 97\nStrategic the Cabinet receive\nPolicy and high quality,\nAdvice1 rigorous and timely\npolicy advice\n1.1 Premier DPAC collaborates Satis- Ess Satis- Satis- Satis- Satis-\nStrategic with stakeholders fac- facto- facto- facto- facto-\nPolicy and to deliver key tory/ ry ry ry ry\nAdvice government Un-\npriorities to make satis-\na significant facto-\ndifference for the ry\npeople of Tasmania\n1.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2023-24.pdf (https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-TAS-005", "entity_name": "Department of Premier and Cabinet", "folder_name": "Department-of-Premier-and-Cabinet", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "Our performance measures\nUnit of Mea-\nMea- sure 2022–23 2023-24 2023-24 2024-25\nOutput Minister Performance Measure sure Type Actual Target Actual Target\n1.1 Premier Policy, project and % Ess 90 90 90 90\nStrategic program advice and\nPolicy and implementation\nAdvice meets the\nexpectations of\nstakeholders\n1.1 Premier The Premier and % Ess 85 90 97 97\nStrategic the Cabinet receive\nPolicy and high quality,\nAdvice1 rigorous and timely\npolicy advice\n1.1 Premier DPAC collaborates Satis- Ess Satis- Satis- Satis- Satis-\nStrategic with stakeholders fac- facto- facto- facto- facto-\nPolicy and to deliver key tory/ ry ry ry ry\nAdvice government Un-\npriorities to make satis-\na significant facto-\ndifference for the ry\npeople of Tasmania\n1.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2023-24.pdf (https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-TAS-005", "entity_name": "Department of Premier and Cabinet", "folder_name": "Department-of-Premier-and-Cabinet", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 48]\nUnit of Mea-\nMea- sure 2022–23 2023-24 2023-24 2024-25\nOutput Minister Performance Measure sure Type Actual Target Actual Target\n2.3 Premier Percentage of IT % Eff 95 100 87 100\nCorporate requests from\nSupport to Government House\nMinisterial and and MPS met within\nParliamentary agreed service\nOffices and level agreement\nthe Office of timeframes\nthe Governor3\n3.1 Business, Percentage % Ess 100 100 100 100\nInformation Industry of Tasmanian\nTechnology and Re- Government\nand Digital sources departments that\nServices are adopting key\nStrategy and digital policies\nPolicy\nDevelopment\n3.2 Premier Online Transactions % Ess 79 80 75 80\nManagement – Customer\nand Ongoing Satisfaction\nDevelopment\nof Service\nTasmania\n3.2 Premier Service Centres % Ess 82 90 85 90\nManagement – Customer\nand Ongoing Satisfaction\nDevelopment\nof Service\nTasmania\n3.2 Premier Contact Centre % Ess 81 90 82 90", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2023-24.pdf (https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-TAS-005", "entity_name": "Department of Premier and Cabinet", "folder_name": "Department-of-Premier-and-Cabinet", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 48]\nUnit of Mea-\nMea- sure 2022–23 2023-24 2023-24 2024-25\nOutput Minister Performance Measure sure Type Actual Target Actual Target\n2.3 Premier Percentage of IT % Eff 95 100 87 100\nCorporate requests from\nSupport to Government House\nMinisterial and and MPS met within\nParliamentary agreed service\nOffices and level agreement\nthe Office of timeframes\nthe Governor3\n3.1 Business, Percentage % Ess 100 100 100 100\nInformation Industry of Tasmanian\nTechnology and Re- Government\nand Digital sources departments that\nServices are adopting key\nStrategy and digital policies\nPolicy\nDevelopment\n3.2 Premier Online Transactions % Ess 79 80 75 80\nManagement – Customer\nand Ongoing Satisfaction\nDevelopment\nof Service\nTasmania\n3.2 Premier Service Centres % Ess 82 90 85 90\nManagement – Customer\nand Ongoing Satisfaction\nDevelopment\nof Service\nTasmania\n3.2 Premier Contact Centre % Ess 81 90 82 90", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2023-24.pdf (https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-TAS-005", "entity_name": "Department of Premier and Cabinet", "folder_name": "Department-of-Premier-and-Cabinet", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Our performance measures\nUnit of Mea-\nMea- sure 2022–23 2023-24 2023-24 2024-25\nOutput Minister Performance Measure sure Type Actual Target Actual Target\n1.1 Premier Policy, project and % Ess 90 90 90 90\nStrategic program advice and\nPolicy and implementation\nAdvice meets the\nexpectations of\nstakeholders\n1.1 Premier The Premier and % Ess 85 90 97 97\nStrategic the Cabinet receive\nPolicy and high quality,\nAdvice1 rigorous and timely\npolicy advice\n1.1 Premier DPAC collaborates Satis- Ess Satis- Satis- Satis- Satis-\nStrategic with stakeholders fac- facto- facto- facto- facto-\nPolicy and to deliver key tory/ ry ry ry ry\nAdvice government Un-\npriorities to make satis-\na significant facto-\ndifference for the ry\npeople of Tasmania\n1.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2023-24.pdf (https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-TAS-005", "entity_name": "Department of Premier and Cabinet", "folder_name": "Department-of-Premier-and-Cabinet", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "Our performance measures\nUnit of Mea-\nMea- sure 2022–23 2023-24 2023-24 2024-25\nOutput Minister Performance Measure sure Type Actual Target Actual Target\n1.1 Premier Policy, project and % Ess 90 90 90 90\nStrategic program advice and\nPolicy and implementation\nAdvice meets the\nexpectations of\nstakeholders\n1.1 Premier The Premier and % Ess 85 90 97 97\nStrategic the Cabinet receive\nPolicy and high quality,\nAdvice1 rigorous and timely\npolicy advice\n1.1 Premier DPAC collaborates Satis- Ess Satis- Satis- Satis- Satis-\nStrategic with stakeholders fac- facto- facto- facto- facto-\nPolicy and to deliver key tory/ ry ry ry ry\nAdvice government Un-\npriorities to make satis-\na significant facto-\ndifference for the ry\npeople of Tasmania\n1.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2023-24.pdf (https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-TAS-005", "entity_name": "Department of Premier and Cabinet", "folder_name": "Department-of-Premier-and-Cabinet", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "DPAC addressed relevant recommendations\nfrom internal and external audits, with the Risk\nDPAC has established a risk framework and\nand Audit Committee monitoring progress\npolicy to guide the management of risks\ntowards implementing them.\nassociated with its activities.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2023-24.pdf (https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-TAS-005", "entity_name": "Department of Premier and Cabinet", "folder_name": "Department-of-Premier-and-Cabinet", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "DPAC addressed relevant recommendations\nfrom internal and external audits, with the Risk\nDPAC has established a risk framework and\nand Audit Committee monitoring progress\npolicy to guide the management of risks\ntowards implementing them.\nassociated with its activities.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2023-24.pdf (https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-TAS-005", "entity_name": "Department of Premier and Cabinet", "folder_name": "Department-of-Premier-and-Cabinet", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "[Page 51]\nUnit of Mea-\nMea- sure 2022–23 2023-24 2023-24 2024-25\nOutput Minister Performance Measure sure Type Actual Target Actual Target\n7.3 Com- Percentage of % Ess 97 97 96 95\nCommunity munity applicants satisfied\nDevelopment Services with public\n– Policy Advice grants program\nand Ongoing administration\nCommunity\nDevelopment\n7.3 Com- New Seniors Cards Num- Ess 6,955 5,000 6,971 5,000\nCommunity munity issued ber\nDevelopment Services\n– Policy Advice\nand Ongoing\nCommunity\nDevelopment13\n7.3 Com- New Companion Num- Ess 458 300 439 300\nCommunity munity Cards issued ber\nDevelopment Services\n– Policy Advice\nand Ongoing\nCommunity\nDevelopment13\n7.3 Com- New Seniors Card Num- Ess 20 30 49 30\nCommunity munity Program Business ber\nDevelopment Services Partners\n– Policy Advice\nand Ongoing\nCommunity\nDevelopment\n7.3 Com- Number of new Num- Ess 3 3 2 3\nCommunity munity businesses, venues, ber", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2023-24.pdf (https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-TAS-005", "entity_name": "Department of Premier and Cabinet", "folder_name": "Department-of-Premier-and-Cabinet", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "[Page 51]\nUnit of Mea-\nMea- sure 2022–23 2023-24 2023-24 2024-25\nOutput Minister Performance Measure sure Type Actual Target Actual Target\n7.3 Com- Percentage of % Ess 97 97 96 95\nCommunity munity applicants satisfied\nDevelopment Services with public\n– Policy Advice grants program\nand Ongoing administration\nCommunity\nDevelopment\n7.3 Com- New Seniors Cards Num- Ess 6,955 5,000 6,971 5,000\nCommunity munity issued ber\nDevelopment Services\n– Policy Advice\nand Ongoing\nCommunity\nDevelopment13\n7.3 Com- New Companion Num- Ess 458 300 439 300\nCommunity munity Cards issued ber\nDevelopment Services\n– Policy Advice\nand Ongoing\nCommunity\nDevelopment13\n7.3 Com- New Seniors Card Num- Ess 20 30 49 30\nCommunity munity Program Business ber\nDevelopment Services Partners\n– Policy Advice\nand Ongoing\nCommunity\nDevelopment\n7.3 Com- Number of new Num- Ess 3 3 2 3\nCommunity munity businesses, venues, ber", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2023-24.pdf (https://www.dpac.tas.gov.au/department/about_us/annual_reports/DPAC-AR-2023-24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-TAS-005", "entity_name": "Department of Premier and Cabinet", "folder_name": "Department-of-Premier-and-Cabinet", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "Our performance measures\nUnit of Mea-\nMea- sure 2022–23 2023-24 2023-24 2024-25\nOutput Minister Performance Measure sure Type Actual Target Actual Target\n1.1 Premier Policy, project and % Ess 90 90 90 90\nStrategic program advice and\nPolicy and implementation\nAdvice meets the\nexpectations of\nstakeholders\n1.1 Premier The Premier and % Ess 85 90 97 97\nStrategic the Cabinet receive\nPolicy and high quality,\nAdvice1 rigorous and timely\npolicy advice\n1.1 Premier DPAC collaborates Satis- Ess Satis- Satis- Satis- Satis-\nStrategic with stakeholders fac- facto- facto- facto- facto-\nPolicy and to deliver key tory/ ry ry ry ry\nAdvice government Un-\npriorities to make satis-\na significant facto-\ndifference for the ry\npeople of 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