{ "entity_id": "S-NT-010", "folder": "Department-of-Corporate-and-Digital-Development", "name": "Department of Corporate and Digital Development", "type": "State Department", "jurisdiction": "NT", "portfolio": "Digital", "website": "https://dcdd.nt.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 7, "n_kpi_targets": 3, "n_kpi_results": 3, "n_outcomes": 3, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To deliver specialised services, advice and solutions that empower our customers to succeed.", "official_site_url": "https://dcdd.nt.gov.au/", "source_documents": [ { "type": "annual_report", "title": "2024-25 Department of Corporate and Digital Development annual report PDF (6.2 MB)", "url": "https://dcdd.nt.gov.au/__data/assets/pdf_file/0011/1568063/dcdd-annual-report-2024-25-v13.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "2023-24 Annual report - DCDD PDF (1.9 MB)", "url": "https://dcdd.nt.gov.au/media/documents/annual-reports/annual-report-2023-2024/2023-24-dcdd-annual-report-full.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "2022-23 Annual report - DCDD PDF (18.4 MB)", "url": "https://dcdd.nt.gov.au/media/documents/annual-reports/annual-report-2022-2023/2022-23-dcdd-annual-report-full.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "2021-22 Annual report - DCDD PDF (4.1 MB)", "url": "https://dcdd.nt.gov.au/media/documents/annual-reports/2021-22-dcdd-annual-report-full.pdf", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "2020-21 Annual report - DCDD PDF (6.4 MB)", "url": "https://dcdd.nt.gov.au/media/documents/annual-reports/2020-21-dcdd-annual-report.pdf", "period": "2020-21", "confidence": "high" }, { "type": "strategie", "title": "Department of Corporate and Digital Development Strategic Plan 2024-2028 PDF (200.9 KB)", "url": "https://dcdd.nt.gov.au/media/documents/strategic-plan/dcdd-strategic-plan-2024-2028.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "Enterprise Corporate Services Roadmap 2024-2027 PDF (519.1 KB)", "url": "https://dcdd.nt.gov.au/media/documents/corporate-services-roadmap.pdf", "period": "2024", "confidence": "medium" } ], "purpose": { "text": "To deliver specialised services, advice and solutions that empower our customers to succeed.", "source_url": "", "source_page": 12, "source_deep_url": "" }, "vision": { "text": "A trusted and valued partner in government.", "source_url": "", "source_page": 12, "source_deep_url": "" }, "strategic_priorities": [ { "title": "ENABLING GOVERNMENT PRIORITIES", "description": "ENABLING GOVERNMENT PRIORITIES", "source_url": "", "source_page": 12, "source_deep_url": "" }, { "title": "ENGAGING OUR CUSTOMERS", "description": "ENGAGING OUR CUSTOMERS", "source_url": "", "source_page": 12, "source_deep_url": "" }, { "title": "EVOLVING OUR BUSINESS", "description": "EVOLVING OUR BUSINESS", "source_url": "", "source_page": 12, "source_deep_url": "" } ], "values": [ { "name": "Commitment to service", "description": "", "source_url": "", "source_page": null }, { "name": "Innovation", "description": "", "source_url": "", "source_page": null }, { "name": "Ethical practice", "description": "", "source_url": "", "source_page": null }, { "name": "Accountability", "description": "", "source_url": "", "source_page": null }, { "name": "Impartiality", "description": "", "source_url": "", "source_page": null }, { "name": "Diversity", "description": "", "source_url": "", "source_page": null }, { "name": "Respect", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Enabling government priorities", "description": "Services and solutions that enable the delivery of government priorities.", "activities": [ "Partner with agencies in meeting their responsibilities", "Use our expertise to grow public sector capability in partnership with agencies", "Support government priorities by leading, governing and facilitating effective information sharing to benefit all Territorians" ], "source_url": "", "source_page": 12, "source_deep_url": "" }, { "name": "Outcome 2: Engaging our customers", "description": "Expert advice, tools and partnerships through the OneNTG model that empower an agile, high-performing workforce.", "activities": [ "Support corporate and digital transformational capability in agencies", "Simplify systems and processes making it easier for the public to interact and conduct business with government" ], "source_url": "", "source_page": 12, "source_deep_url": "" }, { "name": "Outcome 3: Evolving our business", "description": "A skilled and valued workforce, with a culture of working together and collaborating across teams.", "activities": [ "Foster a healthy, inclusive and diverse workplace", "Maintain and grow expertise to empower an agile, high-performing workforce" ], "source_url": "", "source_page": 12, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "ICT Service Centre queries resolved on first contact", "target": "70%", "latest_result": "76%", "status": "Achieved", "target_source_url": "", "target_source_page": 26, "result_source_url": "https://dcdd.nt.gov.au/__data/assets/pdf_file/0011/1568063/dcdd-annual-report-2024-25-v13.pdf", "result_source_page": 26 }, { "code": "CCE02", "measure": "Average annual unscheduled outages per core system", "target": "0", "latest_result": "2", "status": "Achieved", "target_source_url": "", "target_source_page": 26, "result_source_url": "https://dcdd.nt.gov.au/__data/assets/pdf_file/0011/1568063/dcdd-annual-report-2024-25-v13.pdf", "result_source_page": 26 }, { "code": "CCE03", "measure": "Availability of core across government systems", "target": "99%", "latest_result": "99.99%", "status": "Achieved", "target_source_url": "", "target_source_page": 26, "result_source_url": "https://dcdd.nt.gov.au/__data/assets/pdf_file/0011/1568063/dcdd-annual-report-2024-25-v13.pdf", "result_source_page": 26 } ], "document_alignment_terms": { "must_support": [ "To deliver specialised services, advice and solutions that empower our customers to succeed.", "A trusted and valued partner in government.", "ENABLING GOVERNMENT PRIORITIES", "ENGAGING OUR CUSTOMERS", "EVOLVING OUR BUSINESS" ], "watch_terms": [ "ICT Service Centre queries resolved on first contact", "Average annual unscheduled outages per core system", "Availability of core across government systems" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "A trusted and valued partner in government.", "vision_source_page": 12, "purposes": "To deliver specialised services, advice and solutions that empower our customers to succeed.", "purposes_source_page": 12, "how_we_deliver": "We embrace bold ideas and problem solving to deliver meaningful solutions.", "how_we_deliver_source_page": 12, "government_priorities": [ { "text": "ENABLING GOVERNMENT PRIORITIES", "source_page": 12 }, { "text": "ENGAGING OUR CUSTOMERS", "source_page": 12 }, { "text": "EVOLVING OUR BUSINESS", "source_page": 12 } ], "outcomes": [ { "name": "Outcome 1: Enabling government priorities", "description": "Services and solutions that enable the delivery of government priorities.", "key_activities": [ "Partner with agencies in meeting their responsibilities", "Use our expertise to grow public sector capability in partnership with agencies", "Support government priorities by leading, governing and facilitating effective information sharing to benefit all Territorians" ], "source_page": 12 }, { "name": "Outcome 2: Engaging our customers", "description": "Expert advice, tools and partnerships through the OneNTG model that empower an agile, high-performing workforce.", "key_activities": [ "Support corporate and digital transformational capability in agencies", "Simplify systems and processes making it easier for the public to interact and conduct business with government" ], "source_page": 12 }, { "name": "Outcome 3: Evolving our business", "description": "A skilled and valued workforce, with a culture of working together and collaborating across teams.", "key_activities": [ "Foster a healthy, inclusive and diverse workplace", "Maintain and grow expertise to empower an agile, high-performing workforce" ], "source_page": 12 } ], "values": [ "Commitment to service", "Innovation", "Ethical practice", "Accountability", "Impartiality", "Diversity", "Respect" ], "values_framework_name": "APS Values", "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "ICT Service Centre queries resolved on first contact", "target": "70%", "source_page": 26 }, { "code": "CCE02", "measure": "Average annual unscheduled outages per core system", "target": "0", "source_page": 26 }, { "code": "CCE03", "measure": "Availability of core across government systems", "target": "99%", "source_page": 26 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "ICT Service Centre queries resolved on first contact", "result": "76%", "status": "Achieved", "source_page": 26 }, { "code": "CCE02", "measure": "Average annual unscheduled outages per core system", "result": "2", "status": "Achieved", "source_page": 26 }, { "code": "CCE03", "measure": "Availability of core across government systems", "result": "99.99%", "status": "Achieved", "source_page": 26 } ], "_source_urls": { "annual_report_url": "https://dcdd.nt.gov.au/__data/assets/pdf_file/0011/1568063/dcdd-annual-report-2024-25-v13.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-NT-010", "entity_name": "Department of Corporate and Digital Development", "folder_name": "Department-of-Corporate-and-Digital-Development", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 45]\nPerformance\nand\nachievements\n43\nFuture priorities 2024-25\nAdvise and support DTBAR to develop a Improve connectivity across remote Territory\nDigital Industry Growth Strategy communities using new technologies,\nincluding use of Low Earth Orbit satellite\nservices\nExplore ways to improve digital confidence of Continue to coordinate agencies'\nNTG staff across the Territory participation in national strategic data\nsharing projects\nRefresh and review the Digital Government Advocate for better telecommunications\nRoadmap to ensure appropriate planning for services in remote NT locations and\nmajor digital investment is maintained initiatives to improve digital inclusion\nCollaborate with the Commonwealth to\nstandardise how governments deliver digital\ncredentials such as digital driver licences\nDepartment of Corporate and Digital Development Annual Report 2023-24", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2023-24.pdf (https://dcdd.nt.gov.au/media/documents/annual-reports/annual-report-2023-2024/2023-24-dcdd-annual-report-full.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NT-010", "entity_name": "Department of Corporate and Digital Development", "folder_name": "Department-of-Corporate-and-Digital-Development", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 45]\nPerformance\nand\nachievements\n43\nFuture priorities 2024-25\nAdvise and support DTBAR to develop a Improve connectivity across remote Territory\nDigital Industry Growth Strategy communities using new technologies,\nincluding use of Low Earth Orbit satellite\nservices\nExplore ways to improve digital confidence of Continue to coordinate agencies'\nNTG staff across the Territory participation in national strategic data\nsharing projects\nRefresh and review the Digital Government Advocate for better telecommunications\nRoadmap to ensure appropriate planning for services in remote NT locations and\nmajor digital investment is maintained initiatives to improve digital inclusion\nCollaborate with the Commonwealth to\nstandardise how governments deliver digital\ncredentials such as digital driver licences\nDepartment of Corporate and Digital Development Annual Report 2023-24", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2023-24.pdf (https://dcdd.nt.gov.au/media/documents/annual-reports/annual-report-2023-2024/2023-24-dcdd-annual-report-full.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NT-010", "entity_name": "Department of Corporate and Digital Development", "folder_name": "Department-of-Corporate-and-Digital-Development", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "2021-22 2021-22 2022-23\nKey performance indicators\nEstimate Actual Budget\nData service requests resolved 14 100 13 745 14 000\nDatasets published on the open data portal 850 863 880\nKey achievements in 2021-22\nCompleted the OneNTG Data Platform architecture with the Developed the prototype 360 Degree View of the\ndesign concept proven through implementation of the Child digital solution to prove this capability as part\n360 Degree View of the Child project. of the CARE program on behalf of Territory Families,\nHousing and Communities.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2021-22.pdf (https://dcdd.nt.gov.au/media/documents/annual-reports/2021-22-dcdd-annual-report-full.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NT-010", "entity_name": "Department of Corporate and Digital Development", "folder_name": "Department-of-Corporate-and-Digital-Development", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "2021-22 2021-22 2022-23\nKey performance indicators\nEstimate Actual Budget\nData service requests resolved 14 100 13 745 14 000\nDatasets published on the open data portal 850 863 880\nKey achievements in 2021-22\nCompleted the OneNTG Data Platform architecture with the Developed the prototype 360 Degree View of the\ndesign concept proven through implementation of the Child digital solution to prove this capability as part\n360 Degree View of the Child project. of the CARE program on behalf of Territory Families,\nHousing and Communities.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2021-22.pdf (https://dcdd.nt.gov.au/media/documents/annual-reports/2021-22-dcdd-annual-report-full.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NT-010", "entity_name": "Department of Corporate and Digital Development", "folder_name": "Department-of-Corporate-and-Digital-Development", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "[pages 56,57,58]\n(EMB) and its supporting committees membership for 2020-21 are outlined in Appendix G.\nresponsible for focusing on key governance requirements\nDiagram 7 - DCDD corporate governance committee structure\nChief Execu(cid:21)ve\nAudit\nAudit Commi(cid:7)ee\nExecu(cid:21)ve\nManagement Board\nReforms ICT\nProcurement People Finance WH&S Risk\nGovernance Governance\nProcurement Workforce Finance Work Health Risk\nGovernance Management Governance & Safety Management\nCommi(cid:7)ee Commi(cid:7)ee Commi(cid:7)ee Management Commi(cid:7)ee\nCommi(cid:7)ee\nBuilding\nICT\nManagement\nProcurement Digital\nCommi(cid:7)ees Cyber\nProjects\nSecurity\nSteering\nCommi(cid:7)ee\nCommi(cid:7)ee\nDROC CROC\nDigital Corporate\nReforms Reforms\nProjects\nOversight Oversight\nSteering\nCommi(cid:7)ee Commi(cid:7)ee\nCommi(cid:7)ees\nProjects", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2020-21.pdf (https://dcdd.nt.gov.au/media/documents/annual-reports/2020-21-dcdd-annual-report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NT-010", "entity_name": "Department of Corporate and Digital Development", "folder_name": "Department-of-Corporate-and-Digital-Development", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "[pages 56,57,58]\n(EMB) and its supporting committees membership for 2020-21 are outlined in Appendix G.\nresponsible for focusing on key governance requirements\nDiagram 7 - DCDD corporate governance committee structure\nChief Execu(cid:21)ve\nAudit\nAudit Commi(cid:7)ee\nExecu(cid:21)ve\nManagement Board\nReforms ICT\nProcurement People Finance WH&S Risk\nGovernance Governance\nProcurement Workforce Finance Work Health Risk\nGovernance Management Governance & Safety Management\nCommi(cid:7)ee Commi(cid:7)ee Commi(cid:7)ee Management Commi(cid:7)ee\nCommi(cid:7)ee\nBuilding\nICT\nManagement\nProcurement Digital\nCommi(cid:7)ees Cyber\nProjects\nSecurity\nSteering\nCommi(cid:7)ee\nCommi(cid:7)ee\nDROC CROC\nDigital Corporate\nReforms Reforms\nProjects\nOversight Oversight\nSteering\nCommi(cid:7)ee Commi(cid:7)ee\nCommi(cid:7)ees\nProjects", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2020-21.pdf (https://dcdd.nt.gov.au/media/documents/annual-reports/2020-21-dcdd-annual-report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NT-010", "entity_name": "Department of Corporate and Digital Development", "folder_name": "Department-of-Corporate-and-Digital-Development", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[Page 42]\nOur people snapshot\n1,224 1,171.15 47.72%\nheadcount FTE of staff have more than 10 years\ngovernment service\n14.11% 3.23% 7.11%\nof our staff are from culturally and of our staff identify as having of our people identify\nlinguistically diverse backgrounds a disability as being Aboriginal\n43.24 54 46.24%\nyears average age of staff people work in regional areas of staff work in digital roles\n47.97% 30% 1,151\nof staff work in corporate roles staff supported with flexible people completed the OneNTG\nwork arrangements Appropriate Workplace\nBehaviours training\n55 4,569 78%\nparticipants in our early attendances at staff have myPlans in place\ncareer programs professional development\n75 467 15\nnew DCDD staff attended the staff had flu vaccinations DCDD teams and\nDCDD Induction Program across the department\n80\n91 366 people participating in the Virgin\nPulse Global Challenge", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2021-22.pdf (https://dcdd.nt.gov.au/media/documents/annual-reports/2021-22-dcdd-annual-report-full.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-NT-010", "entity_name": "Department of Corporate and Digital Development", "folder_name": "Department-of-Corporate-and-Digital-Development", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[Page 42]\nOur people snapshot\n1,224 1,171.15 47.72%\nheadcount FTE of staff have more than 10 years\ngovernment service\n14.11% 3.23% 7.11%\nof our staff are from culturally and of our staff identify as having of our people identify\nlinguistically diverse backgrounds a disability as being Aboriginal\n43.24 54 46.24%\nyears average age of staff people work in regional areas of staff work in digital roles\n47.97% 30% 1,151\nof staff work in corporate roles staff supported with flexible people completed the OneNTG\nwork arrangements Appropriate Workplace\nBehaviours training\n55 4,569 78%\nparticipants in our early attendances at staff have myPlans in place\ncareer programs professional development\n75 467 15\nnew DCDD staff attended the staff had flu vaccinations DCDD teams and\nDCDD Induction Program across the department\n80\n91 366 people participating in the Virgin\nPulse Global Challenge", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2021-22.pdf (https://dcdd.nt.gov.au/media/documents/annual-reports/2021-22-dcdd-annual-report-full.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-NT-010", "entity_name": "Department of Corporate and Digital Development", "folder_name": "Department-of-Corporate-and-Digital-Development", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "[Page 138]\nFinancial\nStatements\n138\n2021 Maturity analysis for financial liabilities\nCarrying More than 5\nLess than a year 1 to 5 years Total\namount years\n$000 $000 $000 $000 $000\nLIABILITIES\nPayables1 294 294 - - 294\nLease liabilities 418 218 200 - 418\nTOTAL FINANCIAL LIABILITIES 712 512 200 - 712\n1 Total amounts disclosed exclude statutory amounts and accrued items.\nd) Market risk (ii) Price risk\nMarket risk is the risk the fair value of future cash flows of NT Fleet is not exposed to price risk as NT Fleet does not\na financial instrument will fluctuate because of changes in hold units in unit trusts.\nmarket prices.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2021-22.pdf (https://dcdd.nt.gov.au/media/documents/annual-reports/2021-22-dcdd-annual-report-full.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NT-010", "entity_name": "Department of Corporate and Digital Development", "folder_name": "Department-of-Corporate-and-Digital-Development", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "[Page 138]\nFinancial\nStatements\n138\n2021 Maturity analysis for financial liabilities\nCarrying More than 5\nLess than a year 1 to 5 years Total\namount years\n$000 $000 $000 $000 $000\nLIABILITIES\nPayables1 294 294 - - 294\nLease liabilities 418 218 200 - 418\nTOTAL FINANCIAL LIABILITIES 712 512 200 - 712\n1 Total amounts disclosed exclude statutory amounts and accrued items.\nd) Market risk (ii) Price risk\nMarket risk is the risk the fair value of future cash flows of NT Fleet is not exposed to price risk as NT Fleet does not\na financial instrument will fluctuate because of changes in hold units in unit trusts.\nmarket prices.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2021-22.pdf (https://dcdd.nt.gov.au/media/documents/annual-reports/2021-22-dcdd-annual-report-full.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NT-010", "entity_name": "Department of Corporate and Digital Development", "folder_name": "Department-of-Corporate-and-Digital-Development", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "[Page 38]\nSection 3: Performance and achievements\nCorporate and shared services\nKey achievements in 2022-23\n´ Delivered targeted fraud and corruption education ´ Reviewed DCDD delegations to align with the\nto DCDD employees during International Fraud 2021-2025 NTPS Enterprise Bargaining Agreement\nAwareness Week. and updated legislation and policy.\n´ Completed the review of the DCDD cost allocation ´ Completed a review of Enterprise Services Framework\nmodel and implemented revised processes. and Service Statements.\n´ Reviewed DCDD business continuity plans. ´ Managed the department’s audit program.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2022-23.pdf (https://dcdd.nt.gov.au/media/documents/annual-reports/annual-report-2022-2023/2022-23-dcdd-annual-report-full.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NT-010", "entity_name": "Department of Corporate and Digital Development", "folder_name": "Department-of-Corporate-and-Digital-Development", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "[Page 38]\nSection 3: Performance and achievements\nCorporate and shared services\nKey achievements in 2022-23\n´ Delivered targeted fraud and corruption education ´ Reviewed DCDD delegations to align with the\nto DCDD employees during International Fraud 2021-2025 NTPS Enterprise Bargaining Agreement\nAwareness Week. and updated legislation and policy.\n´ Completed the review of the DCDD cost allocation ´ Completed a review of Enterprise Services Framework\nmodel and implemented revised processes. and Service Statements.\n´ Reviewed DCDD business continuity plans. ´ Managed the department’s audit program.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2022-23.pdf (https://dcdd.nt.gov.au/media/documents/annual-reports/annual-report-2022-2023/2022-23-dcdd-annual-report-full.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2024-25", "url": "https://dcdd.nt.gov.au/__data/assets/pdf_file/0011/1568063/dcdd-annual-report-2024-25-v13.pdf", "file": "annual-reports/2024-25.pdf", "bytes": 6469253, "link_text": "2024-25 Department of Corporate and Digital Development annual report PDF (6.2 MB)" }, { "category": "annual-reports", "year": "2023-24", "url": "https://dcdd.nt.gov.au/media/documents/annual-reports/annual-report-2023-2024/2023-24-dcdd-annual-report-full.pdf", "file": "annual-reports/2023-24.pdf", "bytes": 2027437, "link_text": "2023-24 Annual report - DCDD PDF (1.9 MB)" }, { "category": "annual-reports", "year": "2022-23", "url": "https://dcdd.nt.gov.au/media/documents/annual-reports/annual-report-2022-2023/2022-23-dcdd-annual-report-full.pdf", "file": "annual-reports/2022-23.pdf", "bytes": 19269039, "link_text": "2022-23 Annual report - DCDD PDF (18.4 MB)" }, { "category": "annual-reports", "year": "2021-22", "url": "https://dcdd.nt.gov.au/media/documents/annual-reports/2021-22-dcdd-annual-report-full.pdf", "file": "annual-reports/2021-22.pdf", "bytes": 4348817, "link_text": "2021-22 Annual report - DCDD PDF (4.1 MB)" }, { "category": "annual-reports", "year": "2020-21", "url": "https://dcdd.nt.gov.au/media/documents/annual-reports/2020-21-dcdd-annual-report.pdf", "file": "annual-reports/2020-21.pdf", "bytes": 6670091, "link_text": "2020-21 Annual report - DCDD PDF (6.4 MB)" }, { "category": "strategies", "year": "2024", "url": 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