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  "entity_id": "O-009296",
  "folder": "Defence-and-Veterans-Services-Commission",
  "name": "Defence and Veterans' Services Commission",
  "type": "Non-corporate Commonwealth Entity",
  "jurisdiction": "Commonwealth",
  "portfolio": "Defence",
  "website": "https://www.dvsc.gov.au/",
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        "type": "strategie",
        "title": "The National Suicide Prevention Strategy 2025-2035.pdf PDF 6.44 MB",
        "url": "https://www.dvsc.gov.au/sites/default/files/2025-09/The%20National%20Suicide%20Prevention%20Strategy%202025-35.pdf",
        "period": "2025",
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  "ideas": [
    {
      "id": "strengthen-peer-support-networks",
      "category": "Citizen Services",
      "title": "Expand Peer Support Networks for Suicidal Distress",
      "scale": "Large",
      "impact": "High",
      "effort": "Medium",
      "proof": "Evidence-backed",
      "beneficiaries": "Veterans and their families experiencing suicidal distress",
      "description": "The National Suicide Prevention Strategy highlights the value of peer-led approaches in reducing stigma and providing holistic care. The DVSC should actively fund and facilitate the expansion of peer support networks, drawing on international best practices, to offer longer-term, flexible support that reflects the ebb and flow of suicidal thoughts.",
      "evidence_quote": "Peer-led approaches can decrease stigma, reduce barriers to care and provide more holistic and strengths-based care. These should be continued as part of a comprehensive suicide prevention system.",
      "source": "strategies/The-20National-20Suicide-20Prevention-20Strategy-202025-35.pdf",
      "implementation_steps": [
        "Identify and partner with existing veteran peer support organisations.",
        "Develop a funding framework to support the growth and sustainability of these networks.",
        "Establish clear referral pathways from DVA services to peer support programs.",
        "Include peer support metrics in overall suicide prevention outcome reporting."
      ],
      "risks_to_manage": [
        "Ensuring consistent quality and safety standards across all peer support groups.",
        "Managing potential conflicts or overlaps with existing clinical services.",
        "Securing long-term funding commitments for program sustainability."
      ]
    },
    {
      "id": "integrate-socioeconomic-support-into-prevention",
      "category": "Regulation & Policy",
      "title": "Integrate Socio-economic Stressor Mitigation into Suicide Prevention",
      "scale": "Large",
      "impact": "High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Veterans and their families facing economic hardship or social exclusion",
      "description": "The strategy explicitly links socio-economic factors like unemployment, low income, and social exclusion to increased suicide risk. The DVSC, in collaboration with relevant government agencies, should develop integrated policies and programs that proactively address these stressors for veterans, rather than solely focusing on reactive mental health support.",
      "evidence_quote": "Suicide prevention efforts must therefore also address the negative impact of socio-economic stressors—either by directly addressing the socio-economic factor or by providing proactive support for people negatively impacted.",
      "source": "strategies/The-20National-20Suicide-20Prevention-20Strategy-202025-35.pdf",
      "implementation_steps": [
        "Conduct a cross-agency review of existing veteran support programs to identify gaps in addressing socio-economic determinants of suicide.",
        "Develop a framework for collaborative service delivery with agencies responsible for employment, housing, and financial support.",
        "Pilot integrated support models in high-risk veteran cohorts.",
        "Establish shared outcome metrics for socio-economic wellbeing and suicide risk reduction."
      ],
      "risks_to_manage": [
        "Navigating complex inter-agency governance and funding arrangements.",
        "Ensuring veteran-specific needs are met within broader socio-economic policies.",
        "Measuring the direct impact of socio-economic interventions on suicide risk."
      ]
    },
    {
      "id": "enhance-data-collection-on-lived-experience",
      "category": "Data & Performance",
      "title": "Systematically Capture Lived Experience Data for Service Improvement",
      "scale": "Medium",
      "impact": "Medium",
      "effort": "Medium",
      "proof": "Evidence-backed",
      "beneficiaries": "DVSC, DVA, and veterans accessing services",
      "description": "The strategy emphasises the need for systematic and coordinated data collection, translated into practice with people with lived experience. The DVSC should implement a structured mechanism to gather, analyse, and report on feedback and experiences from veterans and their families regarding the effectiveness and accessibility of services, going beyond anecdotal evidence.",
      "evidence_quote": "This requires: • a systematic and coordinated approach to data collection and research to improve our understanding of suicide • translation of evidence into routine practice in a timely fashion, in collaboration with people with lived and living experience of suicide and the communities from which the data and information comes",
      "source": "strategies/The-20National-20Suicide-20Prevention-20Strategy-202025-35.pdf",
      "implementation_steps": [
        "Develop a standardised framework for collecting feedback from veterans and families post-service engagement.",
        "Integrate this feedback into DVA's service design and delivery processes.",
        "Publish aggregated, anonymised feedback trends and resulting service improvements.",
        "Train staff on the importance and methods of capturing lived experience insights."
      ],
      "risks_to_manage": [
        "Ensuring data privacy and confidentiality.",
        "Avoiding 'tick-box' feedback mechanisms that don't yield actionable insights.",
        "Building trust with veterans to encourage honest feedback."
      ]
    },
    {
      "id": "establish-cross-portfolio-suicide-prevention-group",
      "category": "Strategy & Reform",
      "title": "Establish a Cross-Portfolio Suicide Prevention Governance Group",
      "scale": "Large",
      "impact": "High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Veterans and their families, government agencies",
      "description": "The strategy advocates for whole-of-government arrangements and cross-portfolio governance. The DVSC should lead the establishment of a formal, high-level cross-portfolio group, including representatives from Defence, Health, Social Services, and Treasury, to ensure coordinated action and consistent decision-making on suicide prevention initiatives impacting veterans.",
      "evidence_quote": "strategies and frameworks are broadly aligned in their priorities for suicide prevention, including references to shifting towards whole-of-governments arrangements and cross-portfolio governance structures.",
      "source": "strategies/The-20National-20Suicide-20Prevention-20Strategy-202025-35.pdf",
      "implementation_steps": [
        "Define the charter, membership, and reporting lines for the governance group.",
        "Secure executive sponsorship from relevant portfolio departments.",
        "Develop a shared action plan and accountability framework.",
        "Schedule regular meetings to monitor progress and address emerging issues."
      ],
      "risks_to_manage": [
        "Ensuring genuine commitment and participation from all portfolio departments.",
        "Avoiding duplication of existing inter-departmental committees.",
        "Maintaining focus on veteran-specific outcomes within broader government priorities."
      ]
    },
    {
      "id": "upskill-non-health-staff-in-suicide-prevention",
      "category": "Capability Building",
      "title": "Upskill Non-Health Support Staff in Suicide Prevention Identification",
      "scale": "Medium",
      "impact": "Medium",
      "effort": "Medium",
      "proof": "Evidence-backed",
      "beneficiaries": "Veterans and their families, DVSC/DVA staff",
      "description": "Recognising that many veterans speak to family or friends before seeking formal support, the strategy suggests upskilling non-health staff. The DVSC should develop and implement a training program for DVA staff and potentially Defence personnel in frontline roles to identify individuals struggling and provide compassionate initial responses and referrals.",
      "evidence_quote": "Many people who experience suicidal distress are likely to talk to family members or friends before reaching out for more formal support.",
      "source": "strategies/The-20National-20Suicide-20Prevention-20Strategy-202025-35.pdf",
      "implementation_steps": [
        "Develop a tailored suicide prevention awareness and referral training module for DVA staff.",
        "Pilot the training program with a representative sample of staff.",
        "Roll out the training nationally, making it a mandatory component of onboarding and ongoing professional development.",
        "Evaluate the effectiveness of the training through staff confidence surveys and referral tracking."
      ],
      "risks_to_manage": [
        "Ensuring staff feel confident and competent in having these sensitive conversations.",
        "Avoiding the perception that non-health staff are expected to provide clinical care.",
        "Maintaining staff engagement with ongoing training and refreshers."
      ]
    },
    {
      "id": "streamline-foi-and-administrative-release-processes",
      "category": "Citizen Services",
      "title": "Streamline Freedom of Information and Administrative Release Processes",
      "scale": "Small",
      "impact": "Medium",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Veterans and their families seeking information",
      "description": "The Freedom of Information Act 1982 and administrative access are key pathways for veterans to obtain information. The DVSC should work with DVA to ensure these processes are as streamlined and transparent as possible, prioritising administrative release and proactively assisting applicants to avoid delays and frustration, as highlighted in the Royal Commission implementation update.",
      "evidence_quote": "immediately prioritise use of administrative release and proactively work with applicants to facilitate access via this process, including following a request for information under the Freedom of Information Act 1982 (Cth) and the Privacy Act 1988 (Cth) – but without delaying or restricting processes under either of these Acts.",
      "source": "other-pdfs/implementation-of-interim-report-update-30June2023.pages.jsonl",
      "implementation_steps": [
        "Review current FOI and administrative release request handling times and identify bottlenecks.",
        "Develop clear internal guidelines and service level agreements for processing these requests.",
        "Enhance online information portals with frequently requested documents to facilitate administrative release.",
        "Provide targeted training to staff involved in information release."
      ],
      "risks_to_manage": [
        "Balancing speed of release with thoroughness and accuracy.",
        "Managing potential increases in request volumes.",
        "Ensuring compliance with legislative requirements."
      ]
    },
    {
      "id": "develop-specific-support-for-caregivers",
      "category": "Citizen Services",
      "title": "Develop Targeted Support Programs for Veteran Caregivers",
      "scale": "Medium",
      "impact": "Medium",
      "effort": "Medium",
      "proof": "Evidence-backed",
      "beneficiaries": "Families and carers of veterans",
      "description": "The strategy notes that families, carers, and kin can contribute significantly to veteran wellbeing but also face 'caregiver burden' and increased suicide risk themselves. The DVSC should champion the development of specific support programs, including respite care, mental health services, and practical assistance, tailored to the unique needs of veteran caregivers.",
      "evidence_quote": "This has been and kin found to contribute in some cases to caregiver burden; that is, the caregiver experiences higher levels of distress and increased risk of suicide.",
      "source": "strategies/The-20National-20Suicide-20Prevention-20Strategy-202025-35.pdf",
      "implementation_steps": [
        "Conduct a needs assessment specifically for veteran caregivers.",
        "Design and pilot support services that address the identified needs (e.g., counselling, peer support, financial advice).",
        "Integrate caregiver support into DVA's broader service offering.",
        "Promote awareness of these services among veteran families and carers."
      ],
      "risks_to_manage": [
        "Ensuring services are accessible and culturally appropriate.",
        "Avoiding the creation of a 'two-tier' support system that disadvantages veterans.",
        "Securing adequate funding for caregiver-specific initiatives."
      ]
    },
    {
      "id": "establish-clear-engagement-protocols-with-lived-experience",
      "category": "Citizen Participation",
      "title": "Establish Clear and Transparent Engagement Protocols with Lived Experience Representatives",
      "scale": "Small",
      "impact": "Medium",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Veterans with lived experience, DVSC/DVA",
      "description": "Veterans with lived and living experience have stressed the importance of clearly defined roles and transparency in engagement processes. The DVSC should develop and implement formal protocols for engaging with these individuals, outlining expectations, scope of contribution, and decision-making processes to ensure meaningful and mutually reinforcing collaboration.",
      "evidence_quote": "people with lived and living experience of suicide have emphasised the importance of clearly defined roles, including an understanding of what is being expected of them, and how they can contribute, and transparency about the scope of their role in decision-making processes.",
      "source": "strategies/The-20National-20Suicide-20Prevention-20Strategy-202025-35.pdf",
      "implementation_steps": [
        "Consult with lived experience representatives to co-design engagement protocols.",
        "Develop standardised templates for engagement agreements.",
        "Train DVSC and DVA staff on implementing these protocols.",
        "Regularly review and update protocols based on feedback."
      ],
      "risks_to_manage": [
        "Ensuring genuine co-design rather than tokenistic consultation.",
        "Managing differing expectations and perspectives among lived experience representatives.",
        "Maintaining consistent application of protocols across different projects."
      ]
    },
    {
      "id": "implement-proactive-outreach-for-high-risk-groups",
      "category": "Citizen Services",
      "title": "Implement Proactive Outreach for High-Risk Veteran Cohorts",
      "scale": "Large",
      "impact": "High",
      "effort": "Medium",
      "proof": "Evidence-backed",
      "beneficiaries": "Veterans in identified high-risk groups (e.g., those with childhood maltreatment history, disability, or experiencing disaster impacts)",
      "description": "The strategy identifies specific groups with disproportionately higher suicide risk, including those with histories of childhood maltreatment, disability, or those impacted by disasters. The DVSC should move beyond a reactive model and implement targeted, proactive outreach programs to connect with these veterans and offer support before a crisis point is reached.",
      "evidence_quote": "People with disability are three times more likely to die by suicide than people without disability. Experiencing limitations in activities due to disability is frequently identified as a psychosocial risk factor for people who have died by suicide.",
      "source": "strategies/The-20National-20Suicide-20Prevention-20Strategy-202025-35.pdf",
      "implementation_steps": [
        "Utilise DVA data and research to identify and segment high-risk veteran cohorts.",
        "Develop tailored communication strategies and outreach methods for each cohort.",
        "Partner with community organisations and veteran advocacy groups to facilitate outreach.",
        "Establish clear pathways for immediate support and ongoing case management for those engaged."
      ],
      "risks_to_manage": [
        "Ensuring outreach is perceived as supportive and not intrusive.",
        "Maintaining data privacy and ethical considerations in identifying and contacting individuals.",
        "Scaling outreach efforts to meet the needs of identified cohorts."
      ]
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