{
  "entity_id": "S-QLD-029",
  "folder": "Crime-and-Corruption-Commission",
  "name": "Crime and Corruption Commission",
  "type": "Independent Statutory Authority",
  "jurisdiction": "QLD",
  "portfolio": "",
  "website": "https://www.ccc.qld.gov.au/",
  "data_status": "rich",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": true,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_global_initiatives_structured": false,
    "n_global_initiatives": 0,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 4,
    "n_kpi_targets": 7,
    "n_kpi_results": 7,
    "n_outcomes": 4,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "published",
    "confidence": "high",
    "summary": "The CCC is an independent agency combating major crime and reducing corruption for the benefit of the Queensland community. [AR p.11]",
    "official_site_url": "https://www.ccc.qld.gov.au/",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "CCC Annual Report 2024–25",
        "url": "https://www.ccc.qld.gov.au/sites/default/files/Docs/Publications/CCC/CCC-Annual-Report-2024-25.PDF",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "official copy of the annual report",
        "url": "https://www.parliament.qld.gov.au/Work-of-the-Assembly/Tabled-Papers/docs/5825T1329/5825t1329.pdf",
        "period": null,
        "confidence": "high"
      }
    ],
    "purpose": {
      "text": "The CCC is an independent agency combating major crime and reducing corruption for the benefit of the Queensland community. [AR p.11]",
      "source_url": "",
      "source_page": 11,
      "source_deep_url": ""
    },
    "vision": {
      "text": "Safe communities supported by fair and ethical public institutions. [AR p.10]",
      "source_url": "",
      "source_page": 10,
      "source_deep_url": ""
    },
    "strategic_priorities": [
      {
        "title": "Delivering efficient and effective outcomes to reduce the incidence of major crime and corruption, and improve the integ",
        "description": "Delivering efficient and effective outcomes to reduce the incidence of major crime and corruption, and improve the integrity of the public sector in Queensland.",
        "source_url": "",
        "source_page": 19,
        "source_deep_url": ""
      },
      {
        "title": "Developing the capability and managing the wellbeing of our people and enabling their performance through access to high",
        "description": "Developing the capability and managing the wellbeing of our people and enabling their performance through access to high-quality information and fit-for-purpose systems.",
        "source_url": "",
        "source_page": 19,
        "source_deep_url": ""
      },
      {
        "title": "Being accessible and engaging with our community in a meaningful way to demonstrate our accountability and promotes conf",
        "description": "Being accessible and engaging with our community in a meaningful way to demonstrate our accountability and promotes confidence in our functions and the services we provide.",
        "source_url": "",
        "source_page": 19,
        "source_deep_url": ""
      },
      {
        "title": "Anticipating and responding effectively to our dynamic and challenging operating environment.",
        "description": "Anticipating and responding effectively to our dynamic and challenging operating environment.",
        "source_url": "",
        "source_page": 19,
        "source_deep_url": ""
      }
    ],
    "values": [
      {
        "name": "People",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Accountability",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Integrity",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Courage",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Excellence",
        "description": "",
        "source_url": "",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Objective: Efficient and Effective",
        "description": "Delivering efficient and effective outcomes to reduce the incidence of major crime and corruption, and improve the integrity of the public sector in Queensland.",
        "activities": [
          "improving productivity and outcomes",
          "enhancing governance, risk and compliance",
          "advocating for legislative reform",
          "building and using data",
          "enabling a trauma-informed approach"
        ],
        "source_url": "",
        "source_page": 19,
        "source_deep_url": ""
      },
      {
        "name": "Objective: Safe and Capable",
        "description": "Developing the capability and managing the wellbeing of our people and enabling their performance through access to high-quality information and fit-for-purpose systems.",
        "activities": [
          "developing leadership and management capability",
          "developing workforce capability",
          "leveraging and investing in technology",
          "investing in robust information security measures"
        ],
        "source_url": "",
        "source_page": 19,
        "source_deep_url": ""
      },
      {
        "name": "Objective: Accessible, Accountable and Collaborative",
        "description": "Being accessible and engaging with our community in a meaningful way to demonstrate our accountability and promotes confidence in our functions and the services we provide.",
        "activities": [
          "strengthening partnerships",
          "ensuring effective communication",
          "maximising opportunities with partners",
          "establishing new operating models"
        ],
        "source_url": "",
        "source_page": 19,
        "source_deep_url": ""
      },
      {
        "name": "Objective: Continuous Improvement",
        "description": "Anticipating and responding effectively to our dynamic and challenging operating environment.",
        "activities": [
          "redesigning service delivery models",
          "adopting environmental sustainability practices",
          "embedding a culture of continuous improvement",
          "strengthening change management practices"
        ],
        "source_url": "",
        "source_page": 19,
        "source_deep_url": ""
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "Percentage of targeted criminal organisation participants subject to an intelligence outcome as a result of CCC intelligence operations",
        "target": "≥ 90%",
        "latest_result": "100%",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 22,
        "result_source_url": "https://www.ccc.qld.gov.au/sites/default/files/Docs/Publications/CCC/CCC-Annual-Report-2024-25.PDF",
        "result_source_page": 23
      },
      {
        "code": "CCE02",
        "measure": "Percentage of hearings that add value to a referred crime investigation",
        "target": "≥ 90%",
        "latest_result": "100%",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 22,
        "result_source_url": "https://www.ccc.qld.gov.au/sites/default/files/Docs/Publications/CCC/CCC-Annual-Report-2024-25.PDF",
        "result_source_page": 23
      },
      {
        "code": "CCE03",
        "measure": "Percentage of corruption investigations resulting in significant outcomes",
        "target": "≥ 75%",
        "latest_result": "68%",
        "status": "Partially achieved",
        "target_source_url": "",
        "target_source_page": 22,
        "result_source_url": "https://www.ccc.qld.gov.au/sites/default/files/Docs/Publications/CCC/CCC-Annual-Report-2024-25.PDF",
        "result_source_page": 23
      },
      {
        "code": "CCE04",
        "measure": "Corruption investigation clearance rate; finalised/commenced",
        "target": "≥ 80%",
        "latest_result": "121%",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 22,
        "result_source_url": "https://www.ccc.qld.gov.au/sites/default/files/Docs/Publications/CCC/CCC-Annual-Report-2024-25.PDF",
        "result_source_page": 23
      },
      {
        "code": "CCE05",
        "measure": "Average days to finalise a referred crime investigation",
        "target": "≤ 180 days",
        "latest_result": "98 days",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 22,
        "result_source_url": "https://www.ccc.qld.gov.au/sites/default/files/Docs/Publications/CCC/CCC-Annual-Report-2024-25.PDF",
        "result_source_page": 23
      },
      {
        "code": "CCE06",
        "measure": "Average cost per witness appearance for referred crime investigation",
        "target": "≤ $5,000",
        "latest_result": "$6,267",
        "status": "Not achieved",
        "target_source_url": "",
        "target_source_page": 22,
        "result_source_url": "https://www.ccc.qld.gov.au/sites/default/files/Docs/Publications/CCC/CCC-Annual-Report-2024-25.PDF",
        "result_source_page": 23
      },
      {
        "code": "CCE07",
        "measure": "Average cost per assessment of corrupt conduct/police misconduct complaints",
        "target": "≤ $900",
        "latest_result": "$672",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 22,
        "result_source_url": "https://www.ccc.qld.gov.au/sites/default/files/Docs/Publications/CCC/CCC-Annual-Report-2024-25.PDF",
        "result_source_page": 23
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "The CCC is an independent agency combating major crime and reducing corruption for the benefit of the Queensland community. [AR p.11]",
        "Safe communities supported by fair and ethical public institutions. [AR p.10]",
        "Delivering efficient and effective outcomes to reduce the incidence of major crime and corruption, and improve the integrity of the public sector in Queensland.",
        "Developing the capability and managing the wellbeing of our people and enabling their performance through access to high-quality information and fit-for-purpose systems.",
        "Being accessible and engaging with our community in a meaningful way to demonstrate our accountability and promotes confidence in our functions and the services we provide.",
        "Anticipating and responding effectively to our dynamic and challenging operating environment."
      ],
      "watch_terms": [
        "Percentage of targeted criminal organisation participants subject to an intelligence outcome as a result of CCC intelligence operations",
        "Percentage of hearings that add value to a referred crime investigation",
        "Percentage of corruption investigations resulting in significant outcomes",
        "Corruption investigation clearance rate; finalised/commenced",
        "Average days to finalise a referred crime investigation",
        "Average cost per witness appearance for referred crime investigation",
        "Average cost per assessment of corrupt conduct/police misconduct complaints"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": ""
  },
  "global_initiatives": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": "Safe communities supported by fair and ethical public institutions. [AR p.10]",
    "vision_source_page": 10,
    "purposes": "The CCC is an independent agency combating major crime and reducing corruption for the benefit of the Queensland community. [AR p.11]",
    "purposes_source_page": 11,
    "how_we_deliver": "Our work includes: investigating and deploying strategies to disrupt and respond to serious and organised crime; receiving, assessing and investigating complaints of corruption within Queensland public sector; holding hearings to advance CCC and other law enforcement agencies’ investigations; recovering proceeds of crime; undertaking intelligence activities and conducting research on crime, corruption policing and other relevant matters; developing strategies to prevent major crime and corruption. [AR p.11]",
    "how_we_deliver_source_page": 11,
    "government_priorities": [
      {
        "text": "Delivering efficient and effective outcomes to reduce the incidence of major crime and corruption, and improve the integrity of the public sector in Queensland.",
        "source_page": 19
      },
      {
        "text": "Developing the capability and managing the wellbeing of our people and enabling their performance through access to high-quality information and fit-for-purpose systems.",
        "source_page": 19
      },
      {
        "text": "Being accessible and engaging with our community in a meaningful way to demonstrate our accountability and promotes confidence in our functions and the services we provide.",
        "source_page": 19
      },
      {
        "text": "Anticipating and responding effectively to our dynamic and challenging operating environment.",
        "source_page": 19
      }
    ],
    "outcomes": [
      {
        "name": "Objective: Efficient and Effective",
        "description": "Delivering efficient and effective outcomes to reduce the incidence of major crime and corruption, and improve the integrity of the public sector in Queensland.",
        "key_activities": [
          "improving productivity and outcomes",
          "enhancing governance, risk and compliance",
          "advocating for legislative reform",
          "building and using data",
          "enabling a trauma-informed approach"
        ],
        "source_page": 19
      },
      {
        "name": "Objective: Safe and Capable",
        "description": "Developing the capability and managing the wellbeing of our people and enabling their performance through access to high-quality information and fit-for-purpose systems.",
        "key_activities": [
          "developing leadership and management capability",
          "developing workforce capability",
          "leveraging and investing in technology",
          "investing in robust information security measures"
        ],
        "source_page": 19
      },
      {
        "name": "Objective: Accessible, Accountable and Collaborative",
        "description": "Being accessible and engaging with our community in a meaningful way to demonstrate our accountability and promotes confidence in our functions and the services we provide.",
        "key_activities": [
          "strengthening partnerships",
          "ensuring effective communication",
          "maximising opportunities with partners",
          "establishing new operating models"
        ],
        "source_page": 19
      },
      {
        "name": "Objective: Continuous Improvement",
        "description": "Anticipating and responding effectively to our dynamic and challenging operating environment.",
        "key_activities": [
          "redesigning service delivery models",
          "adopting environmental sustainability practices",
          "embedding a culture of continuous improvement",
          "strengthening change management practices"
        ],
        "source_page": 19
      }
    ],
    "values": [
      "People",
      "Accountability",
      "Integrity",
      "Courage",
      "Excellence"
    ],
    "values_framework_name": "PAICE (People, Accountability, Integrity, Courage and Excellence)",
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "Percentage of targeted criminal organisation participants subject to an intelligence outcome as a result of CCC intelligence operations",
        "target": "≥ 90%",
        "source_page": 22
      },
      {
        "code": "CCE02",
        "measure": "Percentage of hearings that add value to a referred crime investigation",
        "target": "≥ 90%",
        "source_page": 22
      },
      {
        "code": "CCE03",
        "measure": "Percentage of corruption investigations resulting in significant outcomes",
        "target": "≥ 75%",
        "source_page": 22
      },
      {
        "code": "CCE04",
        "measure": "Corruption investigation clearance rate; finalised/commenced",
        "target": "≥ 80%",
        "source_page": 22
      },
      {
        "code": "CCE05",
        "measure": "Average days to finalise a referred crime investigation",
        "target": "≤ 180 days",
        "source_page": 22
      },
      {
        "code": "CCE06",
        "measure": "Average cost per witness appearance for referred crime investigation",
        "target": "≤ $5,000",
        "source_page": 22
      },
      {
        "code": "CCE07",
        "measure": "Average cost per assessment of corrupt conduct/police misconduct complaints",
        "target": "≤ $900",
        "source_page": 22
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "Percentage of targeted criminal organisation participants subject to an intelligence outcome as a result of CCC intelligence operations",
        "result": "100%",
        "status": "Achieved",
        "source_page": 23
      },
      {
        "code": "CCE02",
        "measure": "Percentage of hearings that add value to a referred crime investigation",
        "result": "100%",
        "status": "Achieved",
        "source_page": 23
      },
      {
        "code": "CCE03",
        "measure": "Percentage of corruption investigations resulting in significant outcomes",
        "result": "68%",
        "status": "Partially achieved",
        "source_page": 23
      },
      {
        "code": "CCE04",
        "measure": "Corruption investigation clearance rate; finalised/commenced",
        "result": "121%",
        "status": "Achieved",
        "source_page": 23
      },
      {
        "code": "CCE05",
        "measure": "Average days to finalise a referred crime investigation",
        "result": "98 days",
        "status": "Achieved",
        "source_page": 23
      },
      {
        "code": "CCE06",
        "measure": "Average cost per witness appearance for referred crime investigation",
        "result": "$6,267",
        "status": "Not achieved",
        "source_page": 23
      },
      {
        "code": "CCE07",
        "measure": "Average cost per assessment of corrupt conduct/police misconduct complaints",
        "result": "$672",
        "status": "Achieved",
        "source_page": 23
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://www.ccc.qld.gov.au/sites/default/files/Docs/Publications/CCC/CCC-Annual-Report-2024-25.PDF",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "S-QLD-029",
      "entity_name": "Crime and Corruption Commission",
      "folder_name": "Crime-and-Corruption-Commission",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "Service: Improving public administration1\nEffectiveness measures\nProportion of investigations resulting in agency rectification action 15% 13% 15%\nParticipants who report training improves their decision-making\ncapability 80% 98% 80%\nClearance rate for complaints 100% 98% 100%\nEfficiency measure\nAverage cost to manage each new contact2 $179 $176 $184\nService: Improving detention services1\nEffectiveness measure\nNew New\nProportion of recommendations accepted by agencies measure measure 80%\nEfficiency measure\nNew New\nInspectorate staff (FTE) per completed inspection or review measure measure 2.3\nNotes:\n1.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "other-pdfs/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf (https://s3.treasury.qld.gov.au/files/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-QLD-029",
      "entity_name": "Crime and Corruption Commission",
      "folder_name": "Crime-and-Corruption-Commission",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "Service: Improving public administration1\nEffectiveness measures\nProportion of investigations resulting in agency rectification action 15% 13% 15%\nParticipants who report training improves their decision-making\ncapability 80% 98% 80%\nClearance rate for complaints 100% 98% 100%\nEfficiency measure\nAverage cost to manage each new contact2 $179 $176 $184\nService: Improving detention services1\nEffectiveness measure\nNew New\nProportion of recommendations accepted by agencies measure measure 80%\nEfficiency measure\nNew New\nInspectorate staff (FTE) per completed inspection or review measure measure 2.3\nNotes:\n1.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "other-pdfs/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf (https://s3.treasury.qld.gov.au/files/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-QLD-029",
      "entity_name": "Crime and Corruption Commission",
      "folder_name": "Crime-and-Corruption-Commission",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "ISMS Assurance Audit, IT Risk Management\n• Requests reports from us on matters which have\naudit, Intake & Assessment (non-SSS\ncome to the committee’s attention, through the\nmatters), and Crime Investigations.\nmedia or by other means.\n• Monitored and reported on the status of\n• Deals with ad hoc issues concerning us.\nthe implementation of recommendations\nfrom internal audits and external reviews.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/5825t1329.pdf (https://www.parliament.qld.gov.au/Work-of-the-Assembly/Tabled-Papers/docs/5825T1329/5825t1329.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-QLD-029",
      "entity_name": "Crime and Corruption Commission",
      "folder_name": "Crime-and-Corruption-Commission",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "ISMS Assurance Audit, IT Risk Management\n• Requests reports from us on matters which have\naudit, Intake & Assessment (non-SSS\ncome to the committee’s attention, through the\nmatters), and Crime Investigations.\nmedia or by other means.\n• Monitored and reported on the status of\n• Deals with ad hoc issues concerning us.\nthe implementation of recommendations\nfrom internal audits and external reviews.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/5825t1329.pdf (https://www.parliament.qld.gov.au/Work-of-the-Assembly/Tabled-Papers/docs/5825T1329/5825t1329.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-QLD-029",
      "entity_name": "Crime and Corruption Commission",
      "folder_name": "Crime-and-Corruption-Commission",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "To date, the • use of digital asset wallets, including seizure\nQueensland Government has not provided a formal equipment and purchases: wallet types, wallet\nresponse on these recommendations, however the DoJ use, digital currency exchange accounts and\nhas now established a joint working group which user roles\nincludes CCC and QPS officers to commence progressing\n• transferring digital assets, including registering\nthe reform recommendations.\naddresses, transaction approvals, general\nEnhancing our digital asset (cryptocurrency) transaction principles and transaction records\ninvestigation capability • handling digital asset credentials, including\nIn March 2021, we commenced a significant project to discovery and managing sensitive digital asset\nuplift our capability for investigations involving digital information\nassets such as cryptocurrency, with a focus on the",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/5825t1329.pdf (https://www.parliament.qld.gov.au/Work-of-the-Assembly/Tabled-Papers/docs/5825T1329/5825t1329.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-QLD-029",
      "entity_name": "Crime and Corruption Commission",
      "folder_name": "Crime-and-Corruption-Commission",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "To date, the • use of digital asset wallets, including seizure\nQueensland Government has not provided a formal equipment and purchases: wallet types, wallet\nresponse on these recommendations, however the DoJ use, digital currency exchange accounts and\nhas now established a joint working group which user roles\nincludes CCC and QPS officers to commence progressing\n• transferring digital assets, including registering\nthe reform recommendations.\naddresses, transaction approvals, general\nEnhancing our digital asset (cryptocurrency) transaction principles and transaction records\ninvestigation capability • handling digital asset credentials, including\nIn March 2021, we commenced a significant project to discovery and managing sensitive digital asset\nuplift our capability for investigations involving digital information\nassets such as cryptocurrency, with a focus on the",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/5825t1329.pdf (https://www.parliament.qld.gov.au/Work-of-the-Assembly/Tabled-Papers/docs/5825T1329/5825t1329.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-QLD-029",
      "entity_name": "Crime and Corruption Commission",
      "folder_name": "Crime-and-Corruption-Commission",
      "category": "Staff Productivity",
      "scale": "small",
      "title": "Reusable briefing and summary assistant for internal documents",
      "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.",
      "quote": "Net assets 1,156,146 1,245,067 1,256,794\nADMINISTERED\nRevenue\nCommonwealth revenue 109,338 118,754 118,571\nAppropriation revenue 469,966 538,096 563,076\nOther administered revenue 382,398 238,917 379,857\nTotal revenue 961,702 895,767 1,061,504\nExpenses\nTransfers to government 380,656 237,156 378,599\nAdministered expenses 581,046 658,611 682,905\nTotal expenses 961,702 895,767 1,061,504\nNet assets 5,148 5,148 5,148\nNotes:\n1.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "other-pdfs/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf (https://s3.treasury.qld.gov.au/files/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-QLD-029",
      "entity_name": "Crime and Corruption Commission",
      "folder_name": "Crime-and-Corruption-Commission",
      "category": "Staff Productivity",
      "scale": "large",
      "title": "Department-wide knowledge and briefing platform",
      "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.",
      "quote": "Net assets 1,156,146 1,245,067 1,256,794\nADMINISTERED\nRevenue\nCommonwealth revenue 109,338 118,754 118,571\nAppropriation revenue 469,966 538,096 563,076\nOther administered revenue 382,398 238,917 379,857\nTotal revenue 961,702 895,767 1,061,504\nExpenses\nTransfers to government 380,656 237,156 378,599\nAdministered expenses 581,046 658,611 682,905\nTotal expenses 961,702 895,767 1,061,504\nNet assets 5,148 5,148 5,148\nNotes:\n1.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "other-pdfs/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf (https://s3.treasury.qld.gov.au/files/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-QLD-029",
      "entity_name": "Crime and Corruption Commission",
      "folder_name": "Crime-and-Corruption-Commission",
      "category": "Procurement & Delivery",
      "scale": "small",
      "title": "Procurement lessons library for repeat purchases",
      "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.",
      "quote": "[Page 94]\nBudgeted financial statements\nDepartmental income statement\nThe Public Trustee’s 2024–25 Controlled Budget reflects a $36.6 million deficit, resulting in a $30 million operating deficit\nvariance from the 2023–24 Estimated Actual result ($6.6 million deficit) due to the following:\nRevenue\n• Reduction in revaluation gain on investments of $10.7 million, due to the investment transition strategy from a fixed\ninterest and diversified managed funds strategy to a more defensive investment strategy with a higher asset allocation\nto the cash sector in line with the Public Trustee’s revised investment objective and strategy.\n• Increase in investment income of $2.0 million due to higher interest income expected from cash investments, which is\npartially offset by lower distribution income from managed funds.\n• Reduction in Grants and Other Contributions revenue of $7.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "other-pdfs/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf (https://s3.treasury.qld.gov.au/files/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-QLD-029",
      "entity_name": "Crime and Corruption Commission",
      "folder_name": "Crime-and-Corruption-Commission",
      "category": "Procurement & Delivery",
      "scale": "large",
      "title": "Portfolio delivery office for major investments",
      "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.",
      "quote": "[Page 94]\nBudgeted financial statements\nDepartmental income statement\nThe Public Trustee’s 2024–25 Controlled Budget reflects a $36.6 million deficit, resulting in a $30 million operating deficit\nvariance from the 2023–24 Estimated Actual result ($6.6 million deficit) due to the following:\nRevenue\n• Reduction in revaluation gain on investments of $10.7 million, due to the investment transition strategy from a fixed\ninterest and diversified managed funds strategy to a more defensive investment strategy with a higher asset allocation\nto the cash sector in line with the Public Trustee’s revised investment objective and strategy.\n• Increase in investment income of $2.0 million due to higher interest income expected from cash investments, which is\npartially offset by lower distribution income from managed funds.\n• Reduction in Grants and Other Contributions revenue of $7.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "other-pdfs/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf (https://s3.treasury.qld.gov.au/files/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-QLD-029",
      "entity_name": "Crime and Corruption Commission",
      "folder_name": "Crime-and-Corruption-Commission",
      "category": "Citizen Participation",
      "scale": "small",
      "title": "Consultation feedback summaries with response tracking",
      "idea": "Summarise consultation submissions by theme and publish what changed in response.",
      "quote": "In 2023–24 we\ncompleted early market engagement activities to\nStrengthening our digital capability identify potential technical solutions that will\nimprove the efficiency, effectiveness and quality\nThe CCC has continued to mature our digital capability and\nof crime operations and corruption investigations.\ndigital literacy to ensure our workforce is capable of\nIn 2024–25 these market engagements were used\neffectively interacting with emerging digital technologies.\nto guide the next stage of the procurement\nThe CCC has implemented an Application Portfolio\nprocess which is now in the evaluation stage.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "annual-reports/5825t1329.pdf (https://www.parliament.qld.gov.au/Work-of-the-Assembly/Tabled-Papers/docs/5825T1329/5825t1329.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-QLD-029",
      "entity_name": "Crime and Corruption Commission",
      "folder_name": "Crime-and-Corruption-Commission",
      "category": "Citizen Participation",
      "scale": "large",
      "title": "Always-on policy participation platform",
      "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.",
      "quote": "In 2023–24 we\ncompleted early market engagement activities to\nStrengthening our digital capability identify potential technical solutions that will\nimprove the efficiency, effectiveness and quality\nThe CCC has continued to mature our digital capability and\nof crime operations and corruption investigations.\ndigital literacy to ensure our workforce is capable of\nIn 2024–25 these market engagements were used\neffectively interacting with emerging digital technologies.\nto guide the next stage of the procurement\nThe CCC has implemented an Application Portfolio\nprocess which is now in the evaluation stage.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "annual-reports/5825t1329.pdf (https://www.parliament.qld.gov.au/Work-of-the-Assembly/Tabled-Papers/docs/5825T1329/5825t1329.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    }
  ],
  "legislation_administered": [],
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      "category": "annual-reports",
      "year": "2024-25",
      "url": "https://www.ccc.qld.gov.au/sites/default/files/Docs/Publications/CCC/CCC-Annual-Report-2024-25.PDF",
      "file": "annual-reports/2024-25.pdf",
      "bytes": 1934647,
      "link_text": "CCC Annual Report 2024–25"
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      "year": null,
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      "bytes": 1934647,
      "link_text": "official copy of the annual report"
    },
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      "category": "other-pdfs",
      "year": "2025",
      "url": "https://www.ccc.qld.gov.au/sites/default/files/Docs/Publications/CCC/CCC-Corruption-in-focus-Guide-August-2025.pdf",
      "file": "other-pdfs/CCC-Corruption-in-focus-Guide-August-2025.pdf",
      "bytes": 1543848,
      "link_text": "Corruption in focus: A guide to dealing with corrupt conduct in the Queensland public sector (August 2025)"
    },
    {
      "category": "other-pdfs",
      "year": "2024-25",
      "url": "https://s3.treasury.qld.gov.au/files/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf",
      "file": "other-pdfs/Budget_2024-25_SDS_Department_of_Justice_and_Attorney-General.pdf",
      "bytes": 3477867,
      "link_text": "Service Delivery Statement 2024–25"
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    "strategy_brief_meta": {
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