{ "entity_id": "S-SA-015", "folder": "Courts-Administration-Authority", "name": "Courts Administration Authority", "type": "Statutory Authority", "jurisdiction": "SA", "portfolio": "Attorney-General", "website": "https://www.courts.sa.gov.au/", "data_status": "partial", "completeness": { "has_strategy_brief": false, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": false, "has_kpi_results": false, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 8, "n_kpi_targets": 0, "n_kpi_results": 0, "n_outcomes": 0, "verified_own_data": true }, "strategy_profile": { "status": "needs_review", "confidence": "medium", "summary": "", "official_site_url": "https://www.courts.sa.gov.au/", "source_documents": [ { "type": "strategie", "title": "Form 4G Originating Application Ex Parte - Order to Access Data.pdf", "url": "https://www.courts.sa.gov.au/wp-content/uploads/wp-download-manager-files/court-forms/special-forms/Cat01-Origination/Form 4G Originating Application Ex Parte - Order to Access Data.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Form 92AP Order - To Provide Information or Assistance to Access Data.pdf", "url": "https://www.courts.sa.gov.au/wp-content/uploads/wp-download-manager-files/court-forms/special-forms/Cat07-Final-order/Form 92AP Order - To Provide Information or Assistance to Access Data.pdf", "period": null, "confidence": "medium" }, { "type": "annual_report", "title": "Annual Report", "url": "https://www.courts.sa.gov.au/download/judges-annual-reports/?ind=1764112394227&filename=2025_Judges_Annual_Report_SC.pdf&wpdmdl=8308&refresh=6a04524c9e6f91778668108", "period": "2025", "confidence": "high" } ], "purpose": null, "vision": null, "strategic_priorities": [], "values": [], "outcomes": [], "performance_measures": [], "document_alignment_terms": { "must_support": [], "watch_terms": [], "avoid_claiming_without_evidence": [] }, "review_note": "Structured strategy exists but is incomplete." }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": null, "purposes_source_page": null, "how_we_deliver": null, "how_we_deliver_source_page": null, "government_priorities": [], "outcomes": [], "values": [], "values_framework_name": null, "kpi_targets_2025_26": [], "kpi_results_2024_25": [], "_source_urls": { "annual_report_url": "https://www.courts.sa.gov.au/download/judges-annual-reports/?ind=1764112394227&filename=2025_Judges_Annual_Report_SC.pdf&wpdmdl=8308&refresh=6a04524c9e6f91778668108", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-SA-015", "entity_name": "Courts Administration Authority", "folder_name": "Courts-Administration-Authority", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[pages 1,2]\n[Page 1]\nForm 92AP\nCase Number:\nDate Filed:\nFDN:\nORDER – TO PROVIDE INFORMATION OR ASSISTANCE TO ACCESS DATA\nSummary Offences Act 1953 s 74BR\nA DESIGNATED MAGISTRATE OF THE MAGISTRATES COURT OF SOUTH AUSTRALIA\nSPECIAL STATUTORY JURISDICTION\n[FULL NAME]\nApplicant\nIntroduction\nHearing\nHearing Location: [location]\n[Hearing date]\n[name of judicial officer]\nAppearances\n[Applicant Appearance Information]\nRemarks\nThe Magistrate is satisfied that:\n(a) there are reasonable grounds to suspect that data held on a computer or data storage device, namely [describe\ndevice specifically or generically] (‘the Device’), may afford evidence of a child exploitation offence;\n(b) [Full Name of Specified Person], date of birth [date], (‘the Specified Person’) is:\n reasonably suspected of having committed a child exploitation offence in relation to which the order is sought.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/Form-92AP-Order---To-Provide-Information-or-Assistance-to-Access-Data.pdf (https://www.courts.sa.gov.au/wp-content/uploads/wp-download-manager-files/court-forms/special-forms/Cat07-Final-order/Form 92AP Order - To Provide Information or Assistance to Access Data.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-SA-015", "entity_name": "Courts Administration Authority", "folder_name": "Courts-Administration-Authority", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[pages 1,2]\n[Page 1]\nForm 92AP\nCase Number:\nDate Filed:\nFDN:\nORDER – TO PROVIDE INFORMATION OR ASSISTANCE TO ACCESS DATA\nSummary Offences Act 1953 s 74BR\nA DESIGNATED MAGISTRATE OF THE MAGISTRATES COURT OF SOUTH AUSTRALIA\nSPECIAL STATUTORY JURISDICTION\n[FULL NAME]\nApplicant\nIntroduction\nHearing\nHearing Location: [location]\n[Hearing date]\n[name of judicial officer]\nAppearances\n[Applicant Appearance Information]\nRemarks\nThe Magistrate is satisfied that:\n(a) there are reasonable grounds to suspect that data held on a computer or data storage device, namely [describe\ndevice specifically or generically] (‘the Device’), may afford evidence of a child exploitation offence;\n(b) [Full Name of Specified Person], date of birth [date], (‘the Specified Person’) is:\n reasonably suspected of having committed a child exploitation offence in relation to which the order is sought.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/Form-92AP-Order---To-Provide-Information-or-Assistance-to-Access-Data.pdf (https://www.courts.sa.gov.au/wp-content/uploads/wp-download-manager-files/court-forms/special-forms/Cat07-Final-order/Form 92AP Order - To Provide Information or Assistance to Access Data.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-SA-015", "entity_name": "Courts Administration Authority", "folder_name": "Courts-Administration-Authority", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "Contact us\ncaa_admin\n2023-12-05T14:02:01+10:30\nQuestions regarding CourtSA\nCourtSA Registry Services\nIf you have any queries regarding CourtSA please contact our CourtSA Registry Services, their contact details can be found on this page, including phone, email address and live chat.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "pages/contact.html (https://www.courts.sa.gov.au/contact-us/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-SA-015", "entity_name": "Courts Administration Authority", "folder_name": "Courts-Administration-Authority", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "Contact us\ncaa_admin\n2023-12-05T14:02:01+10:30\nQuestions regarding CourtSA\nCourtSA Registry Services\nIf you have any queries regarding CourtSA please contact our CourtSA Registry Services, their contact details can be found on this page, including phone, email address and live chat.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "pages/contact.html (https://www.courts.sa.gov.au/contact-us/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-SA-015", "entity_name": "Courts Administration Authority", "folder_name": "Courts-Administration-Authority", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "It does no more than allow lawyers and others to inform the court of the correct pronunciation of their name and their preferred gender [...]\nSharon Moloney\n2023-11-07T07:48:47+10:30\nNovember 6th, 2023\n|\nCourts issue a Practice Note about pronunciation of names and gender pronouns\n1 November 2023  Courts issue a Practice Note about pronunciation of names and gender pronouns  The Honourable Chris Kourakis, Chief Justice of South Australia, has today issued a Practice Note about pronunciation of names and gender pronouns.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "pages/media-releases-index__01.html (https://www.courts.sa.gov.au/category/media-releases/page/2/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-SA-015", "entity_name": "Courts Administration Authority", "folder_name": "Courts-Administration-Authority", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "It does no more than allow lawyers and others to inform the court of the correct pronunciation of their name and their preferred gender [...]\nSharon Moloney\n2023-11-07T07:48:47+10:30\nNovember 6th, 2023\n|\nCourts issue a Practice Note about pronunciation of names and gender pronouns\n1 November 2023  Courts issue a Practice Note about pronunciation of names and gender pronouns  The Honourable Chris Kourakis, Chief Justice of South Australia, has today issued a Practice Note about pronunciation of names and gender pronouns.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "pages/media-releases-index__01.html (https://www.courts.sa.gov.au/category/media-releases/page/2/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-SA-015", "entity_name": "Courts Administration Authority", "folder_name": "Courts-Administration-Authority", "category": "Case Processing", "scale": "small", "title": "Triage queue for stuck or ageing cases", "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.", "quote": "[pages 1,2]\n[Page 1]\nForm 4G\nCase Number:\nDate Filed:\nFDN:\nORIGINATING APPLICATION EX PARTE – APPLICATION FOR ORDER TO\nPROVIDE INFORMATION OR ASSISTANCE TO ACCESS DATA\nSummary Offences Act 1953 s 74BR\nA DESIGNATED MAGISTRATE OF THE MAGISTRATES COURT OF SOUTH AUSTRALIA\nSPECIAL STATUTORY JURISDICTION\n[FULL NAME]\nApplicant\nApplicant\nFull Name\nName of responsible\nofficer If applicable Full Name\nResponsible officer details\nIf applicable\nRank/position Number/identifier\nName of law firm/solicitor\nIf any\nLaw Firm Responsible Solicitor\nAddress for service\nStreet Address (including unit or level number and name of property if required)\nCity/town/suburb State Postcode Country\nEmail address\nPhone Details\nType (eg. home; work; mobile) – Number Another number (optional)\nApplication Details\nThis Application is made under section 74BR of the Summary Offences Act 1953 in connection with a child", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "strategies/Form-4G-Originating-Application-Ex-Parte---Order-to-Access-Data.pdf (https://www.courts.sa.gov.au/wp-content/uploads/wp-download-manager-files/court-forms/special-forms/Cat01-Origination/Form 4G Originating Application Ex Parte - Order to Access Data.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-SA-015", "entity_name": "Courts Administration Authority", "folder_name": "Courts-Administration-Authority", "category": "Case Processing", "scale": "large", "title": "End-to-end case processing redesign", "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.", "quote": "[pages 1,2]\n[Page 1]\nForm 4G\nCase Number:\nDate Filed:\nFDN:\nORIGINATING APPLICATION EX PARTE – APPLICATION FOR ORDER TO\nPROVIDE INFORMATION OR ASSISTANCE TO ACCESS DATA\nSummary Offences Act 1953 s 74BR\nA DESIGNATED MAGISTRATE OF THE MAGISTRATES COURT OF SOUTH AUSTRALIA\nSPECIAL STATUTORY JURISDICTION\n[FULL NAME]\nApplicant\nApplicant\nFull Name\nName of responsible\nofficer If applicable Full Name\nResponsible officer details\nIf applicable\nRank/position Number/identifier\nName of law firm/solicitor\nIf any\nLaw Firm Responsible Solicitor\nAddress for service\nStreet Address (including unit or level number and name of property if required)\nCity/town/suburb State Postcode Country\nEmail address\nPhone Details\nType (eg. home; work; mobile) – Number Another number (optional)\nApplication Details\nThis Application is made under section 74BR of the Summary Offences Act 1953 in connection with a child", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "strategies/Form-4G-Originating-Application-Ex-Parte---Order-to-Access-Data.pdf (https://www.courts.sa.gov.au/wp-content/uploads/wp-download-manager-files/court-forms/special-forms/Cat01-Origination/Form 4G Originating Application Ex Parte - Order to Access Data.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-SA-015", "entity_name": "Courts Administration Authority", "folder_name": "Courts-Administration-Authority", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "Section 13 of the Youth Court Act 1993 provides that the administrative\nstaff are responsible to the Judge of the Court.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/Uniform-Civil-Rules-2020.pdf (https://www.courts.sa.gov.au/wp-content/uploads/wp-download-manager-files/court-rules/08-uniform-civil-rules/Uniform Civil Rules 2020.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-SA-015", "entity_name": "Courts Administration Authority", "folder_name": "Courts-Administration-Authority", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "Section 13 of the Youth Court Act 1993 provides that the administrative\nstaff are responsible to the Judge of the Court.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/Uniform-Civil-Rules-2020.pdf (https://www.courts.sa.gov.au/wp-content/uploads/wp-download-manager-files/court-rules/08-uniform-civil-rules/Uniform Civil Rules 2020.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-SA-015", "entity_name": "Courts Administration Authority", "folder_name": "Courts-Administration-Authority", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "It is an appropriate time to retire.

\n

I express my deep gratitude to those judicial officers of this State who, through their diligent and conscientious commitment to the administration of justice, have lightened my burden.

\n

I also thank the Executive leadership and all other staff of the Courts Administration Authority for their dedicated and exemplary support of the judiciary and their service to our community.

\n

The post Statement from the Honourable Chris Kourakis Chief Justice of South Australia appeared first on CAA.

\nA statement from the State Courts Administrator\nhttps://www.courts.sa.gov.au/2025/12/03/a-statement-from-the-state-courts-administrator-2/\nSharon Moloney", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/media-releases-index__02.html (https://www.courts.sa.gov.au/category/media-releases/feed/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-SA-015", "entity_name": "Courts Administration Authority", "folder_name": "Courts-Administration-Authority", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "It is an appropriate time to retire.

\n

I express my deep gratitude to those judicial officers of this State who, through their diligent and conscientious commitment to the administration of justice, have lightened my burden.

\n

I also thank the Executive leadership and all other staff of the Courts Administration Authority for their dedicated and exemplary support of the judiciary and their service to our community.

\n

The post Statement from the Honourable Chris Kourakis Chief Justice of South Australia appeared first on CAA.

\nA statement from the State Courts Administrator\nhttps://www.courts.sa.gov.au/2025/12/03/a-statement-from-the-state-courts-administrator-2/\nSharon Moloney", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/media-releases-index__02.html (https://www.courts.sa.gov.au/category/media-releases/feed/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] } ], "legislation_administered": [], "artifacts": [ { "category": "strategies", "year": null, "url": "https://www.courts.sa.gov.au/wp-content/uploads/wp-download-manager-files/court-forms/special-forms/Cat01-Origination/Form 4G Originating Application Ex Parte - 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