{ "entity_id": "S-WA-020", "folder": "Corruption-and-Crime-Commission", "name": "Corruption and Crime Commission", "type": "Independent Statutory Authority", "jurisdiction": "WA", "portfolio": "", "website": "https://www.ccc.wa.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 5, "n_kpi_targets": 3, "n_kpi_results": 3, "n_outcomes": 3, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "The Corruption and Crime Commission (the Commission) is dedicated to strengthening the integrity of the public sector, reducing corruption and disrupting criminal activity for the benefit of the Western Australian community. [CP p.4]", "official_site_url": "https://www.ccc.wa.gov.au/", "source_documents": [ { "type": "annual_report", "title": "Corruption and Crime Commission Annual Report 2024-25.pdf 3.18 MB", "url": "https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption%20and%20Crime%20Commission%20Annual%20Report%202024-25.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "Corruption and Crime Commission Annual Report 2021-22 4.87 MB", "url": "https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption_and_Crime_Commission_Annual_Report_2021-22.pdf", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "Corruption and Crime Commission Annual Report 2020-21 2.75 MB", "url": "https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption_and_Crime_Commission_Annual_Report_2020-21.pdf", "period": "2020-21", "confidence": "high" }, { "type": "annual_report", "title": "Corruption and Crime Commission Annual Report 2018-19 3.66 MB", "url": "https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption_and_Crime_Commission_Annual_Report_2018-19.pdf", "period": "2018-19", "confidence": "high" } ], "purpose": { "text": "The Corruption and Crime Commission (the Commission) is dedicated to strengthening the integrity of the public sector, reducing corruption and disrupting criminal activity for the benefit of the Western Australian community. [CP p.4]", "source_url": "", "source_page": 4, "source_deep_url": "" }, "vision": null, "strategic_priorities": [ { "title": "strengthening the integrity of the public sector", "description": "strengthening the integrity of the public sector", "source_url": "", "source_page": 4, "source_deep_url": "" }, { "title": "reducing corruption", "description": "reducing corruption", "source_url": "", "source_page": 4, "source_deep_url": "" }, { "title": "disrupting criminal activity", "description": "disrupting criminal activity", "source_url": "", "source_page": 4, "source_deep_url": "" } ], "values": [ { "name": "integrity", "description": "", "source_url": "", "source_page": null }, { "name": "accountability", "description": "", "source_url": "", "source_page": null }, { "name": "trust", "description": "", "source_url": "", "source_page": null }, { "name": "capability building", "description": "", "source_url": "", "source_page": null }, { "name": "collaboration", "description": "", "source_url": "", "source_page": null }, { "name": "impact", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Strengthening Integrity", "description": "The Commission’s efforts to strengthen the integrity of the public sector through oversight, investigations, and capacity building.", "activities": [ "oversight of WA Police", "investigations into misconduct", "capacity building initiatives" ], "source_url": "", "source_page": 4, "source_deep_url": "" }, { "name": "Outcome 2: Reducing Corruption", "description": "The Commission’s work to reduce corruption through proactive measures and enforcement actions.", "activities": [ "monitoring of public authorities", "prosecutions based on Commission investigations", "recommendations to public authorities" ], "source_url": "", "source_page": 17, "source_deep_url": "" }, { "name": "Outcome 3: Disrupting Criminal Activity", "description": "The Commission’s role in disrupting criminal activity through the confiscation of unexplained wealth and criminal benefits.", "activities": [ "unexplained wealth investigations", "criminal benefits confiscation proceedings", "collaboration with law enforcement agencies" ], "source_url": "", "source_page": 16, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Number of prosecutions commenced", "target": "Increase by 10%", "latest_result": "20", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption%20and%20Crime%20Commission%20Annual%20Report%202024-25.pdf", "result_source_page": 17 }, { "code": "CCE02", "measure": "Number of unexplained wealth investigations", "target": "Maintain current level", "latest_result": "9", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption%20and%20Crime%20Commission%20Annual%20Report%202024-25.pdf", "result_source_page": 16 }, { "code": "CCE03", "measure": "Number of assets frozen", "target": "Increase by 20%", "latest_result": "~$41m", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption%20and%20Crime%20Commission%20Annual%20Report%202024-25.pdf", "result_source_page": 16 } ], "document_alignment_terms": { "must_support": [ "The Corruption and Crime Commission (the Commission) is dedicated to strengthening the integrity of the public sector, reducing corruption and disrupting criminal activity for the ", "strengthening the integrity of the public sector", "reducing corruption", "disrupting criminal activity" ], "watch_terms": [ "Number of prosecutions commenced", "Number of unexplained wealth investigations", "Number of assets frozen" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": "The Corruption and Crime Commission (the Commission) is dedicated to strengthening the integrity of the public sector, reducing corruption and disrupting criminal activity for the benefit of the Western Australian community. [CP p.4]", "purposes_source_page": 4, "how_we_deliver": "The Commission’s work is not simply about addressing serious misconduct – it is about shaping a public sector that exemplifies integrity, accountability and trust. This year we launched our strategic plan 2024-27, which introduces a new vision and values that underpin how we work. The Commission’s purpose remains to strengthen the integrity of the public sector, reduce corruption and disrupt criminal activity for the benefit of our community. The new strategy defines how we achieve this purpose, with a strong focus on capability building, collaboration and impact. [CP p.5]", "how_we_deliver_source_page": 5, "government_priorities": [ { "text": "strengthening the integrity of the public sector", "source_page": 4 }, { "text": "reducing corruption", "source_page": 4 }, { "text": "disrupting criminal activity", "source_page": 4 } ], "outcomes": [ { "name": "Outcome 1: Strengthening Integrity", "description": "The Commission’s efforts to strengthen the integrity of the public sector through oversight, investigations, and capacity building.", "key_activities": [ "oversight of WA Police", "investigations into misconduct", "capacity building initiatives" ], "source_page": 4 }, { "name": "Outcome 2: Reducing Corruption", "description": "The Commission’s work to reduce corruption through proactive measures and enforcement actions.", "key_activities": [ "monitoring of public authorities", "prosecutions based on Commission investigations", "recommendations to public authorities" ], "source_page": 17 }, { "name": "Outcome 3: Disrupting Criminal Activity", "description": "The Commission’s role in disrupting criminal activity through the confiscation of unexplained wealth and criminal benefits.", "key_activities": [ "unexplained wealth investigations", "criminal benefits confiscation proceedings", "collaboration with law enforcement agencies" ], "source_page": 16 } ], "values": [ "integrity", "accountability", "trust", "capability building", "collaboration", "impact" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Number of prosecutions commenced", "target": "Increase by 10%", "source_page": null }, { "code": "CCE02", "measure": "Number of unexplained wealth investigations", "target": "Maintain current level", "source_page": null }, { "code": "CCE03", "measure": "Number of assets frozen", "target": "Increase by 20%", "source_page": null } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Number of prosecutions commenced", "result": "20", "status": "Achieved", "source_page": 17 }, { "code": "CCE02", "measure": "Number of unexplained wealth investigations", "result": "9", "status": "Achieved", "source_page": 16 }, { "code": "CCE03", "measure": "Number of assets frozen", "result": "~$41m", "status": "Achieved", "source_page": 16 } ], "_source_urls": { "annual_report_url": "https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption%20and%20Crime%20Commission%20Annual%20Report%202024-25.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-WA-020", "entity_name": "Corruption and Crime Commission", "folder_name": "Corruption-and-Crime-Commission", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 57]\nCommission Agency Significant Disclosures and\noverview performance issues legal compliance Appendices\nKey Performance Indicators (continued)\nService Two: Investigating allegations of serious misconduct\nEFFICIENCY INDICATOR\n(continued)\nAverage time (days) to complete an investigation into serious misconduct\nEFFICIENCY INDICATOR 2016-17 2017-18 2018-19 2019-20 2020-21 2020-21\nActual Actual Actual Actual Target Actual\nPercentage of investigations completed within 12 months\nn/a n/a 309 241 350 347\n2016-17 2017-18 2018-19 2019-20 2020-21 2020-21\nActual Actual Actual Actual Target Actual\nBackground\nn/a n/a 79% 84% 80% 67%\nThis key performance indicator was first reported in 2018-19 following a review\nof the key performance indicators by the Commission.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2020-21.pdf (https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption_and_Crime_Commission_Annual_Report_2020-21.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-020", "entity_name": "Corruption and Crime Commission", "folder_name": "Corruption-and-Crime-Commission", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 57]\nCommission Agency Significant Disclosures and\noverview performance issues legal compliance Appendices\nKey Performance Indicators (continued)\nService Two: Investigating allegations of serious misconduct\nEFFICIENCY INDICATOR\n(continued)\nAverage time (days) to complete an investigation into serious misconduct\nEFFICIENCY INDICATOR 2016-17 2017-18 2018-19 2019-20 2020-21 2020-21\nActual Actual Actual Actual Target Actual\nPercentage of investigations completed within 12 months\nn/a n/a 309 241 350 347\n2016-17 2017-18 2018-19 2019-20 2020-21 2020-21\nActual Actual Actual Actual Target Actual\nBackground\nn/a n/a 79% 84% 80% 67%\nThis key performance indicator was first reported in 2018-19 following a review\nof the key performance indicators by the Commission.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2020-21.pdf (https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption_and_Crime_Commission_Annual_Report_2020-21.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-020", "entity_name": "Corruption and Crime Commission", "folder_name": "Corruption-and-Crime-Commission", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "[Page 7]\nCOMMISSION AGENCY SIGNIFICANT DISCLOSURES AND APPENDICES\nOVERVIEW PERFORMANCE ISSUES LEGAL COMPLIANCE\nEvaluating public authorities’\nReports and\nresponses to Commission\nrecommendations\nrecommendations\n38\nreports produced\n2\nreviews completed into responses to recommendations\n10\nrecommendations made Leading to authorities changing policies and procedures\nand reinvigorating training and guidance documentation\nto improve their management of serious misconduct risks\nassociated with:\ncontrolled drugs in hospitals\nUnexplained wealth\n53\nunexplained wealth matters identified\nthe prison system\n8\ninitial investigations\n9\nmore extensive investigations conducted\n$10.9m\nin assets frozen as of 30 June 2022\n$1.7m\nin confiscation orders\nCORRUPTION AND CRIME COMMISSION • Annual Report 2021-22 7", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2021-22.pdf (https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption_and_Crime_Commission_Annual_Report_2021-22.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-020", "entity_name": "Corruption and Crime Commission", "folder_name": "Corruption-and-Crime-Commission", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "[Page 7]\nCOMMISSION AGENCY SIGNIFICANT DISCLOSURES AND APPENDICES\nOVERVIEW PERFORMANCE ISSUES LEGAL COMPLIANCE\nEvaluating public authorities’\nReports and\nresponses to Commission\nrecommendations\nrecommendations\n38\nreports produced\n2\nreviews completed into responses to recommendations\n10\nrecommendations made Leading to authorities changing policies and procedures\nand reinvigorating training and guidance documentation\nto improve their management of serious misconduct risks\nassociated with:\ncontrolled drugs in hospitals\nUnexplained wealth\n53\nunexplained wealth matters identified\nthe prison system\n8\ninitial investigations\n9\nmore extensive investigations conducted\n$10.9m\nin assets frozen as of 30 June 2022\n$1.7m\nin confiscation orders\nCORRUPTION AND CRIME COMMISSION • Annual Report 2021-22 7", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2021-22.pdf (https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption_and_Crime_Commission_Annual_Report_2021-22.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-020", "entity_name": "Corruption and Crime Commission", "folder_name": "Corruption-and-Crime-Commission", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[pages 10,11,12,13,14]\nperations Legal Corporate\nand Oversight Services Services\nNatasha Erlandson Tracey Polmear Daniel Di-Giuseppe Ilona O’Brien Christopher Casale\nDirector Executive Director AOD A/Executive Director A/Director Legal Services A/Director Corporate\nOperations Services\nExecutive Office Assessments Serious Misconduct Legal Advice Human Resources\nInvestigations\nGovernance and Oversight Counsel Assisting Financial Services\nCompliance Financial Investigations\nResearch and Engagement Court Proceedings Information Management\nRisk and Audit Digital Forensics Technology\nInspection and Compliance\nInvestigation Surveillance Work Health and Safety\nServices\nSecurity and Facilities\nOperational Intelligence Services\nElectronic Collections\nOperations Systems\nCorruption and Crime Commission Annual Report 2024-25", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2024-25.pdf (https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption%20and%20Crime%20Commission%20Annual%20Report%202024-25.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-020", "entity_name": "Corruption and Crime Commission", "folder_name": "Corruption-and-Crime-Commission", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[pages 10,11,12,13,14]\nperations Legal Corporate\nand Oversight Services Services\nNatasha Erlandson Tracey Polmear Daniel Di-Giuseppe Ilona O’Brien Christopher Casale\nDirector Executive Director AOD A/Executive Director A/Director Legal Services A/Director Corporate\nOperations Services\nExecutive Office Assessments Serious Misconduct Legal Advice Human Resources\nInvestigations\nGovernance and Oversight Counsel Assisting Financial Services\nCompliance Financial Investigations\nResearch and Engagement Court Proceedings Information Management\nRisk and Audit Digital Forensics Technology\nInspection and Compliance\nInvestigation Surveillance Work Health and Safety\nServices\nSecurity and Facilities\nOperational Intelligence Services\nElectronic Collections\nOperations Systems\nCorruption and Crime Commission Annual Report 2024-25", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2024-25.pdf (https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption%20and%20Crime%20Commission%20Annual%20Report%202024-25.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-020", "entity_name": "Corruption and Crime Commission", "folder_name": "Corruption-and-Crime-Commission", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "This includes: People at risk 8\n• providing witnesses with information about the examination process and Use of force 8\nhow to seek support for the range of emotions they may experience about\nPolicy, regulation and licensing 2\ngiving evidence — this includes a Wellbeing Card and an Introduction to\nCCC Examinations document; Other - misuse of resources 1\n• assigning a Witness Liaison Officer who on the day of examination will inform,\nadvise and direct the witness in relation to the examination process; In line with the Commission’s legislative functions, oversight of the WA Police Force\ncontinues to be an ongoing priority for the Commission.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2018-19.pdf (https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption_and_Crime_Commission_Annual_Report_2018-19.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-020", "entity_name": "Corruption and Crime Commission", "folder_name": "Corruption-and-Crime-Commission", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "This includes: People at risk 8\n• providing witnesses with information about the examination process and Use of force 8\nhow to seek support for the range of emotions they may experience about\nPolicy, regulation and licensing 2\ngiving evidence — this includes a Wellbeing Card and an Introduction to\nCCC Examinations document; Other - misuse of resources 1\n• assigning a Witness Liaison Officer who on the day of examination will inform,\nadvise and direct the witness in relation to the examination process; In line with the Commission’s legislative functions, oversight of the WA Police Force\ncontinues to be an ongoing priority for the Commission.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2018-19.pdf (https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption_and_Crime_Commission_Annual_Report_2018-19.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-020", "entity_name": "Corruption and Crime Commission", "folder_name": "Corruption-and-Crime-Commission", "category": "Case Processing", "scale": "small", "title": "Triage queue for stuck or ageing cases", "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.", "quote": "It demonstrates\n2016-17 2017-18 2018-19 2019-20 2020-21 2020-21 the efficiency of the Commission’s assessment function by measuring the\nActual Actual Actual Actual Target Actual percentage of assessments completed within 28 days.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "annual-reports/2020-21.pdf (https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption_and_Crime_Commission_Annual_Report_2020-21.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-020", "entity_name": "Corruption and Crime Commission", "folder_name": "Corruption-and-Crime-Commission", "category": "Case Processing", "scale": "large", "title": "End-to-end case processing redesign", "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.", "quote": "It demonstrates\n2016-17 2017-18 2018-19 2019-20 2020-21 2020-21 the efficiency of the Commission’s assessment function by measuring the\nActual Actual Actual Actual Target Actual percentage of assessments completed within 28 days.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "annual-reports/2020-21.pdf (https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption_and_Crime_Commission_Annual_Report_2020-21.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-020", "entity_name": "Corruption and Crime Commission", "folder_name": "Corruption-and-Crime-Commission", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[Page 4]\nCommission Agency Significant Disclosures and\noverview performance issues legal compliance Appendices\nCommission\nActing Commissioner’s report 3\noverview Year at a glance 4\nKey highlights 6\nOperational structure 8\nAt the Corruption and Crime Commission\nLegislation 8\n(the Commission), a team of around 120 lawyers,\nResponsible Minister 8\ninvestigators, intelligence analysts, assessment\nExternal oversight 8\nofficers and corporate staff is dedicated to reducing\nInternal governance 9\nthe incidence of serious misconduct and organised\nOrganisational structure and senior officers 10\ncrime and to giving the Western Australian community\nDirectorate profiles 11\nconfidence that public officers act in the public interest\nAbout us 12\nand not for self-interest.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2020-21.pdf (https://www.ccc.wa.gov.au/sites/default/files/documents/Corruption_and_Crime_Commission_Annual_Report_2020-21.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-WA-020", "entity_name": "Corruption and Crime Commission", "folder_name": "Corruption-and-Crime-Commission", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[Page 4]\nCommission Agency Significant Disclosures and\noverview performance issues legal compliance Appendices\nCommission\nActing Commissioner’s report 3\noverview Year at a glance 4\nKey highlights 6\nOperational structure 8\nAt the Corruption and Crime Commission\nLegislation 8\n(the Commission), a team of around 120 lawyers,\nResponsible Minister 8\ninvestigators, intelligence analysts, assessment\nExternal oversight 8\nofficers and corporate staff is dedicated to reducing\nInternal governance 9\nthe incidence of serious misconduct and organised\nOrganisational structure and senior officers 10\ncrime and to giving the Western Australian community\nDirectorate profiles 11\nconfidence that public officers act in the public interest\nAbout us 12\nand not for self-interest.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2020-21.pdf 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