{ "entity_id": "O-000931", "folder": "Australian-Prudential-Regulation-Authority", "name": "Australian Prudential Regulation Authority", "type": "Non-corporate Commonwealth Entity", "jurisdiction": "Commonwealth", "portfolio": "Treasury", "website": "http://www.apra.gov.au", "data_status": "partial", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": true, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 15, "n_kpi_targets": 3, "n_kpi_results": 3, "n_outcomes": 6, "verified_own_data": true }, "strategy_profile": { "status": "needs_review", "confidence": "medium", "summary": "Regulators demonstrate an understanding of the operating environment of the industry or organisation, or the circumstances of individuals and the current and emerging issues that affect the sector. Regulators take actions to minimise the potential for unintended negative impacts of regulatory activities on regulated entities or affected supplier industries and supply chains. Regulators implement continuous improvement strategies to reduce the costs of compliance for those they regulate.", "official_site_url": "http://www.apra.gov.au", "source_documents": [ { "type": "strategie", "title": "here", "url": "https://www.apra.gov.au/sites/default/files/2023-03/Letter to RSE Licensees Response to Superannuation Data Transformation minor amendments consultation_0.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "RIS: Superannuation Data Transformation (SDT) phase 1 PDF 1.21 MB", "url": "https://www.apra.gov.au/sites/default/files/2021-09/RIS_Superannuation%20Data%20Transformation%20%28SDT%29%20phase%201%20.pdf", "period": "2021", "confidence": "medium" }, { "type": "strategie", "title": "RIS Revisions to the prudential framework for Large Exposures PDF 513.94 KB", "url": "https://www.apra.gov.au/sites/default/files/Regulation%2520Impact%2520Analysis%2520of%2520Revisions%2520to%2520the%2520Large%2520Exposures%2520Framework.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "RIS: Revisions to the prudential framework for securitisation PDF 83.93 KB", "url": "https://www.apra.gov.au/sites/default/files/Securitisation-RIS_0.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "APRA Regulator Performance Framework Self-assessment 2019-20 PDF 645.44 KB", "url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "period": "2019-20", "confidence": "medium" }, { "type": "strategie", "title": "APRA Regulator Performance Framework Self-assessment 2017/18 PDF 656.12 KB", "url": "https://www.apra.gov.au/sites/default/files/apra_regulator_performance_framework_self-assessment_2017-18.pdf", "period": "2017-18", "confidence": "medium" }, { "type": "strategie", "title": "APRA Regulator Performance Framework Self-assessment 2016/17 PDF 693.32 KB", "url": "https://www.apra.gov.au/sites/default/files/RPF-self-assessment-report-2016_17.pdf", "period": "2016-17", "confidence": "medium" }, { "type": "strategie", "title": "APRA Regulator Performance Framework Self-assessment 2015/16 PDF 522.02 KB", "url": "https://www.apra.gov.au/sites/default/files/final20rpf20self-assessment200021.pdf", "period": "2015-16", "confidence": "medium" }, { "type": "annual_report", "title": "Annual Report", "url": "https://www.apra.gov.au/sites/default/files/2025-10/APRA%20Annual%20Report%202024-25.pdf", "period": "2025", "confidence": "high" } ], "purpose": null, "vision": null, "strategic_priorities": [], "values": [ { "name": "openness", "description": "", "source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "source_page": null }, { "name": "transparency", "description": "", "source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "source_page": null }, { "name": "collaboration", "description": "", "source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "source_page": null }, { "name": "continuous improvement", "description": "", "source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Regulators do not unnecessarily impede the efficient operation of regulated entities", "description": "Regulators demonstrate an understanding of the operating environment of the industry or organisation, or the circumstances of individuals and the current and emerging issues that affect the sector. Regulators take actions to minimise the potential for unintended negative impacts of regulatory activities on regulated entities or affected supplier industries and supply chains. Regulators implement continuous improvement strategies to reduce the costs of compliance for those they regulate.", "activities": [ "APRA publications address current and emerging issues or developments in the financial sector.", "APRA releases updated prudential standards, prudential practice guides and reporting standards.", "APRA received applications for regulatory relief from financial institutions related to COVID-19." ], "source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "source_page": 12, "source_deep_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf#page=12" }, { "name": "Outcome 2: Communication with regulated entities is clear, targeted and effective", "description": "Regulators provide guidance and information that is up to date, clear, accessible and concise through media appropriate to the target audience. Regulators consider the impact on regulated entities and engage with industry groups and representatives of the affected stakeholders before changing policies, practices or service standards. Regulators’ decisions and advice are provided in a timely manner, clearly articulating expectations and the underlying reasons for decisions. Regulators’ advice is consistent and supports predictable outcomes.", "activities": [ "APRA published media releases and information papers on key prudential activities and decisions.", "APRA engaged with stakeholders before changing regulatory policies, practices or service standards.", "APRA’s website includes a comprehensive suite of prudential standards and guidance." ], "source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "source_page": 15, "source_deep_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf#page=15" }, { "name": "Outcome 3: Actions undertaken by regulators are proportionate to the regulatory risk being managed", "description": "Regulators apply a risk-based, proportionate approach to compliance obligations, engagement and regulatory enforcement actions. Regulators’ preferred approach to regulatory risk is regularly reassessed. Strategies, activities and enforcement actions are amended to reflect changing priorities that result from new and evolving regulatory threats, without diminishing regulatory certainty or impact. Regulators recognise the compliance record of regulated entities, including using earned autonomy where this is appropriate. All available and relevant data on compliance, including evidence of relevant external verification is considered.", "activities": [ "APRA took a risk-based approach to identifying and assessing areas of greatest risk to regulated entities in meeting their obligations to beneficiaries; and to financial stability in Australia.", "APRA’s supervisory approach was refreshed.", "APRA published updated plans on its supervision and policy priorities for the year ahead." ], "source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "source_page": 19, "source_deep_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf#page=19" }, { "name": "Outcome 4: Compliance and monitoring approaches are streamlined and coordinated", "description": "Regulators’ information requests are tailored and only made when necessary to secure regulatory objectives, and only then in a way that minimises impact. Regulators’ frequency of information collection is minimised and coordinated with similar processes including those of other regulators so that, as far as possible, information is only requested once. Regulators utilise existing information to limit the reliance on requests from regulated entities and share the information among other regulators, where possible. Regulators base monitoring and inspection approaches on risk and, where possible, take into account the circumstance and operational needs of the regulated entity.", "activities": [ "APRA strengthened working relationships and coordination with other regulatory agencies.", "APRA developed a data strategy to facilitate greater and more effective use and sharing of data in the oversight of the Australian financial system.", "APRA implemented a new enterprise data warehouse that holds collected data across all regulated industries." ], "source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "source_page": 22, "source_deep_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf#page=22" }, { "name": "Outcome 5: Regulators are open and transparent in their dealing with regulated entities", "description": "Regulators’ risk-based frameworks are publicly available in a format which is clear, understandable and accessible. Regulators are open and responsive to requests from regulated entities regarding the operation of the regulatory framework, and approaches implemented by regulators. Regulators’ performance measurement results are published in a timely manner to ensure accountability to the public.", "activities": [ "APRA published its supervisory and enforcement approaches on its external website.", "APRA engaged with stakeholders.", "APRA responded to enquiries from regulated entities." ], "source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "source_page": 25, "source_deep_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf#page=25" }, { "name": "Outcome 6: Regulators actively contribute to the continuous improvement of regulatory frameworks", "description": "Regulators establish cooperative and collaborative relationships with stakeholders to promote trust and improve the efficiency and effectiveness of the regulatory framework. Regulators engage stakeholders in the development of options to reduce compliance costs. This could include industry self-regulation, changes to the overarching regulatory framework, or other strategies to streamline monitoring and compliance approaches. Regulators regularly share feedback from stakeholders and performance information (including from inspections) with policy departments to improve the operation of the regulatory framework and administrative processes.", "activities": [ "APRA engaged with domestic and international peer agencies.", "APRA broadened its stakeholder engagement mechanisms by instituting new approaches to policy consultations such as webinars and workshops with industry representatives.", "APRA maintained its commitment to receiving regular feedback from key stakeholders to inform improvements to regulatory frameworks and practices." ], "source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "source_page": 28, "source_deep_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf#page=28" } ], "performance_measures": [ { "code": "CCE01", "measure": "Compliance and monitoring approaches are streamlined and coordinated", "target": "Stability or improvement", "latest_result": "Target met", "status": "Achieved", "target_source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "target_source_page": 34, "result_source_url": "https://www.apra.gov.au/sites/default/files/2025-10/APRA%20Annual%20Report%202024-25.pdf", "result_source_page": 34 }, { "code": "CCE02", "measure": "Regulators are open and transparent in their dealing with regulated entities", "target": "Stability or improvement", "latest_result": "Target met", "status": "Achieved", "target_source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "target_source_page": 34, "result_source_url": "https://www.apra.gov.au/sites/default/files/2025-10/APRA%20Annual%20Report%202024-25.pdf", "result_source_page": 34 }, { "code": "CCE03", "measure": "Regulators actively contribute to the continuous improvement of regulatory frameworks", "target": "Stability or improvement", "latest_result": "Target met", "status": "Achieved", "target_source_url": "https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf", "target_source_page": 34, "result_source_url": "https://www.apra.gov.au/sites/default/files/2025-10/APRA%20Annual%20Report%202024-25.pdf", "result_source_page": 34 } ], "document_alignment_terms": { "must_support": [], "watch_terms": [ "Compliance and monitoring approaches are streamlined and coordinated", "Regulators are open and transparent in their dealing with regulated entities", "Regulators actively contribute to the continuous improvement of regulatory frameworks" ], "avoid_claiming_without_evidence": [] }, "review_note": "Structured strategy exists but is incomplete." }, "global_initiatives": null, "strategy": { "reporting_period": "2019-20", "corporate_plan_period": "2020-24", "vision": null, "vision_source_page": null, "purposes": null, "purposes_source_page": null, "how_we_deliver": null, "how_we_deliver_source_page": null, "government_priorities": [], "outcomes": [ { "name": "Outcome 1: Regulators do not unnecessarily impede the efficient operation of regulated entities", "description": "Regulators demonstrate an understanding of the operating environment of the industry or organisation, or the circumstances of individuals and the current and emerging issues that affect the sector. Regulators take actions to minimise the potential for unintended negative impacts of regulatory activities on regulated entities or affected supplier industries and supply chains. Regulators implement continuous improvement strategies to reduce the costs of compliance for those they regulate.", "key_activities": [ "APRA publications address current and emerging issues or developments in the financial sector.", "APRA releases updated prudential standards, prudential practice guides and reporting standards.", "APRA received applications for regulatory relief from financial institutions related to COVID-19." ], "source_page": 12 }, { "name": "Outcome 2: Communication with regulated entities is clear, targeted and effective", "description": "Regulators provide guidance and information that is up to date, clear, accessible and concise through media appropriate to the target audience. Regulators consider the impact on regulated entities and engage with industry groups and representatives of the affected stakeholders before changing policies, practices or service standards. Regulators’ decisions and advice are provided in a timely manner, clearly articulating expectations and the underlying reasons for decisions. Regulators’ advice is consistent and supports predictable outcomes.", "key_activities": [ "APRA published media releases and information papers on key prudential activities and decisions.", "APRA engaged with stakeholders before changing regulatory policies, practices or service standards.", "APRA’s website includes a comprehensive suite of prudential standards and guidance." ], "source_page": 15 }, { "name": "Outcome 3: Actions undertaken by regulators are proportionate to the regulatory risk being managed", "description": "Regulators apply a risk-based, proportionate approach to compliance obligations, engagement and regulatory enforcement actions. Regulators’ preferred approach to regulatory risk is regularly reassessed. Strategies, activities and enforcement actions are amended to reflect changing priorities that result from new and evolving regulatory threats, without diminishing regulatory certainty or impact. Regulators recognise the compliance record of regulated entities, including using earned autonomy where this is appropriate. All available and relevant data on compliance, including evidence of relevant external verification is considered.", "key_activities": [ "APRA took a risk-based approach to identifying and assessing areas of greatest risk to regulated entities in meeting their obligations to beneficiaries; and to financial stability in Australia.", "APRA’s supervisory approach was refreshed.", "APRA published updated plans on its supervision and policy priorities for the year ahead." ], "source_page": 19 }, { "name": "Outcome 4: Compliance and monitoring approaches are streamlined and coordinated", "description": "Regulators’ information requests are tailored and only made when necessary to secure regulatory objectives, and only then in a way that minimises impact. Regulators’ frequency of information collection is minimised and coordinated with similar processes including those of other regulators so that, as far as possible, information is only requested once. Regulators utilise existing information to limit the reliance on requests from regulated entities and share the information among other regulators, where possible. Regulators base monitoring and inspection approaches on risk and, where possible, take into account the circumstance and operational needs of the regulated entity.", "key_activities": [ "APRA strengthened working relationships and coordination with other regulatory agencies.", "APRA developed a data strategy to facilitate greater and more effective use and sharing of data in the oversight of the Australian financial system.", "APRA implemented a new enterprise data warehouse that holds collected data across all regulated industries." ], "source_page": 22 }, { "name": "Outcome 5: Regulators are open and transparent in their dealing with regulated entities", "description": "Regulators’ risk-based frameworks are publicly available in a format which is clear, understandable and accessible. Regulators are open and responsive to requests from regulated entities regarding the operation of the regulatory framework, and approaches implemented by regulators. Regulators’ performance measurement results are published in a timely manner to ensure accountability to the public.", "key_activities": [ "APRA published its supervisory and enforcement approaches on its external website.", "APRA engaged with stakeholders.", "APRA responded to enquiries from regulated entities." ], "source_page": 25 }, { "name": "Outcome 6: Regulators actively contribute to the continuous improvement of regulatory frameworks", "description": "Regulators establish cooperative and collaborative relationships with stakeholders to promote trust and improve the efficiency and effectiveness of the regulatory framework. Regulators engage stakeholders in the development of options to reduce compliance costs. This could include industry self-regulation, changes to the overarching regulatory framework, or other strategies to streamline monitoring and compliance approaches. Regulators regularly share feedback from stakeholders and performance information (including from inspections) with policy departments to improve the operation of the regulatory framework and administrative processes.", "key_activities": [ "APRA engaged with domestic and international peer agencies.", "APRA broadened its stakeholder engagement mechanisms by instituting new approaches to policy consultations such as webinars and workshops with industry representatives.", "APRA maintained its commitment to receiving regular feedback from key stakeholders to inform improvements to regulatory frameworks and practices." ], "source_page": 28 } ], "values": [ "openness", "transparency", "collaboration", "continuous improvement" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Compliance and monitoring approaches are streamlined and coordinated", "target": "Stability or improvement", "source_page": 34 }, { "code": "CCE02", "measure": "Regulators are open and transparent in their dealing with regulated entities", "target": "Stability or improvement", "source_page": 34 }, { "code": "CCE03", "measure": "Regulators actively contribute to the continuous improvement of regulatory frameworks", "target": "Stability or improvement", "source_page": 34 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Compliance and monitoring approaches are streamlined and coordinated", "result": "Target met", "status": "Achieved", "source_page": 34 }, { "code": "CCE02", "measure": "Regulators are open and transparent in their dealing with regulated entities", "result": "Target met", "status": "Achieved", "source_page": 34 }, { "code": "CCE03", "measure": "Regulators actively contribute to the continuous improvement of regulatory frameworks", "result": "Target met", "status": "Achieved", "source_page": 34 } ], "_source_urls": { "annual_report_url": "https://www.apra.gov.au/sites/default/files/2025-10/APRA%20Annual%20Report%202024-25.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "O-000931", "entity_name": "Australian Prudential Regulation Authority", "folder_name": "Australian-Prudential-Regulation-Authority", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "[Page 3]\nSUPPORTING EVIDENCE KPI2\nCONTENTS\nIntroduction 2\nThe Reporting Framework:\nMeasures of good regulatory performance 2\nEvaluating APRA's performance 4\nSelf-assessment 4\nExternal validation 4\nGeneral stakeholder validation feedback 5\nKPI 1 Regulators do not unnecessarily impede the efficient operation of\nregulated entities 6\nKPI 2 Communication with regulated entities is clear, targeted\nand effective 12\nKPI 3 Actions undertaken by regulators are proportionate to the\nregulatory risk being managed 17\nKPI 4 Compliance and monitoring approaches are streamlined\nand coordinated 21\nKPI 5 Regulators are open and transparent in their dealings with\nregulated entities 26\nKPI 6 Regulators actively contribute to the continuous improvement of\nregulatory frameworks 31\nAUSTRALIAN PRUDENTIAL REGULATION AUTHORITY 1", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "strategies/apra_regulator_performance_framework_self-assessment_2017-18.pdf (https://www.apra.gov.au/sites/default/files/apra_regulator_performance_framework_self-assessment_2017-18.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "O-000931", "entity_name": "Australian Prudential Regulation Authority", "folder_name": "Australian-Prudential-Regulation-Authority", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "[Page 3]\nSUPPORTING EVIDENCE KPI2\nCONTENTS\nIntroduction 2\nThe Reporting Framework:\nMeasures of good regulatory performance 2\nEvaluating APRA's performance 4\nSelf-assessment 4\nExternal validation 4\nGeneral stakeholder validation feedback 5\nKPI 1 Regulators do not unnecessarily impede the efficient operation of\nregulated entities 6\nKPI 2 Communication with regulated entities is clear, targeted\nand effective 12\nKPI 3 Actions undertaken by regulators are proportionate to the\nregulatory risk being managed 17\nKPI 4 Compliance and monitoring approaches are streamlined\nand coordinated 21\nKPI 5 Regulators are open and transparent in their dealings with\nregulated entities 26\nKPI 6 Regulators actively contribute to the continuous improvement of\nregulatory frameworks 31\nAUSTRALIAN PRUDENTIAL REGULATION AUTHORITY 1", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "strategies/apra_regulator_performance_framework_self-assessment_2017-18.pdf (https://www.apra.gov.au/sites/default/files/apra_regulator_performance_framework_self-assessment_2017-18.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "O-000931", "entity_name": "Australian Prudential Regulation Authority", "folder_name": "Australian-Prudential-Regulation-Authority", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 3]\nContents\nIntroduction 5\nThe Framework: Measures of good regulatory performance 5\nEvaluating APRA’s performance against the Framework 6\nOverall self-assessment 7\nGeneral stakeholder feedback 11\nKPI 1 - Regulators do not unnecessarily impede the efficient operation of regulated\nentities 12\nMeasures of good regulatory performance 12\nAPRA’s self-assessment against KPI 1 12\nSupporting evidence for KPI 1 13\nExternal stakeholder validation 14\nKPI 2 - Communication with regulated entities is clear, targeted and effective 15\nMeasures of good regulatory performance 15\nAPRA’s self-assessment against KPI 2 15\nSupporting evidence for KPI 2 16\nExternal stakeholder validation 18\nKPI 3 - Actions undertaken by regulators are proportionate to the regulatory risk being\nmanaged 19\nMeasures of good regulatory performance 19\nAPRA’s self-assessment against KPI 3 19\nSupporting evidence for KPI 3 20", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/APRA-20Regulator-20Performance-20Framework-20Self-assessment-202019-20.pdf (https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "O-000931", "entity_name": "Australian Prudential Regulation Authority", "folder_name": "Australian-Prudential-Regulation-Authority", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 3]\nContents\nIntroduction 5\nThe Framework: Measures of good regulatory performance 5\nEvaluating APRA’s performance against the Framework 6\nOverall self-assessment 7\nGeneral stakeholder feedback 11\nKPI 1 - Regulators do not unnecessarily impede the efficient operation of regulated\nentities 12\nMeasures of good regulatory performance 12\nAPRA’s self-assessment against KPI 1 12\nSupporting evidence for KPI 1 13\nExternal stakeholder validation 14\nKPI 2 - Communication with regulated entities is clear, targeted and effective 15\nMeasures of good regulatory performance 15\nAPRA’s self-assessment against KPI 2 15\nSupporting evidence for KPI 2 16\nExternal stakeholder validation 18\nKPI 3 - Actions undertaken by regulators are proportionate to the regulatory risk being\nmanaged 19\nMeasures of good regulatory performance 19\nAPRA’s self-assessment against KPI 3 19\nSupporting evidence for KPI 3 20", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/APRA-20Regulator-20Performance-20Framework-20Self-assessment-202019-20.pdf (https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "O-000931", "entity_name": "Australian Prudential Regulation Authority", "folder_name": "Australian-Prudential-Regulation-Authority", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "KPI 3: Actions undertaken by regulators are proportionate to the regulatory risk being managed\nSelf-assessment KPI achieved\nPerformance Throughout 2019/20, APRA continued to take a risk-based approach to\nsummary identifying and assessing areas of greatest risk to regulated entities in\nmeeting their obligations to beneficiaries; and to financial stability in\nAustralia, and directing its resources to address those risks particularly in\nrespect to the COVID-19 pandemic and economic contraction.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "strategies/APRA-20Regulator-20Performance-20Framework-20Self-assessment-202019-20.pdf (https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "O-000931", "entity_name": "Australian Prudential Regulation Authority", "folder_name": "Australian-Prudential-Regulation-Authority", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "KPI 3: Actions undertaken by regulators are proportionate to the regulatory risk being managed\nSelf-assessment KPI achieved\nPerformance Throughout 2019/20, APRA continued to take a risk-based approach to\nsummary identifying and assessing areas of greatest risk to regulated entities in\nmeeting their obligations to beneficiaries; and to financial stability in\nAustralia, and directing its resources to address those risks particularly in\nrespect to the COVID-19 pandemic and economic contraction.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "strategies/APRA-20Regulator-20Performance-20Framework-20Self-assessment-202019-20.pdf (https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "O-000931", "entity_name": "Australian Prudential Regulation Authority", "folder_name": "Australian-Prudential-Regulation-Authority", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "[Page 9]\nkey Performance\nIndicator 2\ncommunication with regulated entities is clear, targeted\nand effective\nPerformance metrics\n2.1 APRA publishes up-to-date guidance on its framework, processes and activities on its\nexternal website\n2.2 Timely communication on key developments or consultations are delivered electronically to all\nrelevant APRA contacts and those stakeholders that register for notifications on APRA’s website\n2.3 Development of standards includes a consultation process consistent with the Office of Best\nPractice principles including preparing Regulation Impact Statements, public release of\nstakeholder submissions and a response to submissions\n2.4 Feedback collected and publicly reported from biennial stakeholder survey\nAPRA’s assessment\nAPRA’s assessment of its communication with regulated entities for KPI 2 is broadly based on", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "strategies/final20rpf20self-assessment200021.pdf (https://www.apra.gov.au/sites/default/files/final20rpf20self-assessment200021.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "O-000931", "entity_name": "Australian Prudential Regulation Authority", "folder_name": "Australian-Prudential-Regulation-Authority", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "[Page 9]\nkey Performance\nIndicator 2\ncommunication with regulated entities is clear, targeted\nand effective\nPerformance metrics\n2.1 APRA publishes up-to-date guidance on its framework, processes and activities on its\nexternal website\n2.2 Timely communication on key developments or consultations are delivered electronically to all\nrelevant APRA contacts and those stakeholders that register for notifications on APRA’s website\n2.3 Development of standards includes a consultation process consistent with the Office of Best\nPractice principles including preparing Regulation Impact Statements, public release of\nstakeholder submissions and a response to submissions\n2.4 Feedback collected and publicly reported from biennial stakeholder survey\nAPRA’s assessment\nAPRA’s assessment of its communication with regulated entities for KPI 2 is broadly based on", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "strategies/final20rpf20self-assessment200021.pdf (https://www.apra.gov.au/sites/default/files/final20rpf20self-assessment200021.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "O-000931", "entity_name": "Australian Prudential Regulation Authority", "folder_name": "Australian-Prudential-Regulation-Authority", "category": "Case Processing", "scale": "small", "title": "Triage queue for stuck or ageing cases", "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.", "quote": "[Page 3]\nContents\nIntroduction 5\nThe Framework: Measures of good regulatory performance 5\nEvaluating APRA’s performance against the Framework 6\nOverall self-assessment 7\nGeneral stakeholder feedback 11\nKPI 1 - Regulators do not unnecessarily impede the efficient operation of regulated\nentities 12\nMeasures of good regulatory performance 12\nAPRA’s self-assessment against KPI 1 12\nSupporting evidence for KPI 1 13\nExternal stakeholder validation 14\nKPI 2 - Communication with regulated entities is clear, targeted and effective 15\nMeasures of good regulatory performance 15\nAPRA’s self-assessment against KPI 2 15\nSupporting evidence for KPI 2 16\nExternal stakeholder validation 18\nKPI 3 - Actions undertaken by regulators are proportionate to the regulatory risk being\nmanaged 19\nMeasures of good regulatory performance 19\nAPRA’s self-assessment against KPI 3 19\nSupporting evidence for KPI 3 20", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "strategies/APRA-20Regulator-20Performance-20Framework-20Self-assessment-202019-20.pdf (https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "O-000931", "entity_name": "Australian Prudential Regulation Authority", "folder_name": "Australian-Prudential-Regulation-Authority", "category": "Case Processing", "scale": "large", "title": "End-to-end case processing redesign", "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.", "quote": "[Page 3]\nContents\nIntroduction 5\nThe Framework: Measures of good regulatory performance 5\nEvaluating APRA’s performance against the Framework 6\nOverall self-assessment 7\nGeneral stakeholder feedback 11\nKPI 1 - Regulators do not unnecessarily impede the efficient operation of regulated\nentities 12\nMeasures of good regulatory performance 12\nAPRA’s self-assessment against KPI 1 12\nSupporting evidence for KPI 1 13\nExternal stakeholder validation 14\nKPI 2 - Communication with regulated entities is clear, targeted and effective 15\nMeasures of good regulatory performance 15\nAPRA’s self-assessment against KPI 2 15\nSupporting evidence for KPI 2 16\nExternal stakeholder validation 18\nKPI 3 - Actions undertaken by regulators are proportionate to the regulatory risk being\nmanaged 19\nMeasures of good regulatory performance 19\nAPRA’s self-assessment against KPI 3 19\nSupporting evidence for KPI 3 20", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "strategies/APRA-20Regulator-20Performance-20Framework-20Self-assessment-202019-20.pdf (https://www.apra.gov.au/sites/default/files/2020-12/APRA%20Regulator%20Performance%20Framework%20Self-assessment%202019-20.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "O-000931", "entity_name": "Australian Prudential Regulation Authority", "folder_name": "Australian-Prudential-Regulation-Authority", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "[Page 33]\nExisting Reporting Gaps / challenge in extending to non-MySuper products New Reporting Standard\nStandard\nSRS 530.0 Investments Details on the gaps are outlined in the topic paper: SRS 550.0 Asset Allocation\nSRS 533.0 Asset • Industry feedback that the strategic asset allocation classes • Enhanced data on investment strategies, to facilitate\nAllocation could be improved. the assessment of investment performance and\nSRS 534.0 Derivative understanding of investment strategy and exposures\nFinancial Instruments • SRF 533.0 strategic asset allocation does not allow for to various asset classes for all investment options, and\nassessment of the differing levels of risk within the same data on the investment exposures of the fund.\nstrategic allocation to an asset class.\n• SRF 534.0 is collected on an annual basis and so does not", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "strategies/RIS_Superannuation-20Data-20Transformation-20-28SDT-29-20phase-201-20.pdf (https://www.apra.gov.au/sites/default/files/2021-09/RIS_Superannuation%20Data%20Transformation%20%28SDT%29%20phase%201%20.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "O-000931", "entity_name": "Australian Prudential Regulation Authority", "folder_name": "Australian-Prudential-Regulation-Authority", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "[Page 33]\nExisting Reporting Gaps / challenge in extending to non-MySuper products New Reporting Standard\nStandard\nSRS 530.0 Investments Details on the gaps are outlined in the topic paper: SRS 550.0 Asset Allocation\nSRS 533.0 Asset • Industry feedback that the strategic asset allocation classes • Enhanced data on investment strategies, to facilitate\nAllocation could be improved. the assessment of investment performance and\nSRS 534.0 Derivative understanding of investment strategy and exposures\nFinancial Instruments • SRF 533.0 strategic asset allocation does not allow for to various asset classes for all investment options, and\nassessment of the differing levels of risk within the same data on the investment exposures of the fund.\nstrategic allocation to an asset class.\n• SRF 534.0 is collected on an annual basis and so does not", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "strategies/RIS_Superannuation-20Data-20Transformation-20-28SDT-29-20phase-201-20.pdf (https://www.apra.gov.au/sites/default/files/2021-09/RIS_Superannuation%20Data%20Transformation%20%28SDT%29%20phase%201%20.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] } ], "legislation_administered": [], "artifacts": [ { "category": "strategies", "year": "2023", "url": "https://www.apra.gov.au/sites/default/files/2023-03/Letter to RSE Licensees Response to Superannuation Data Transformation minor amendments consultation_0.pdf", "file": "strategies/Letter-to-RSE-Licensees-Response-to-Superannuation-Data-Transformation-minor-ame.pdf", 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