{
  "entity_id": "S-NSW-016",
  "folder": "Australian-Museum-Trust",
  "name": "Australian Museum Trust",
  "type": "Statutory Authority",
  "jurisdiction": "NSW",
  "portfolio": "",
  "website": "https://australian.museum/",
  "data_status": "partial",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": false,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_global_initiatives_structured": false,
    "n_global_initiatives": 0,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 11,
    "n_kpi_targets": 6,
    "n_kpi_results": 6,
    "n_outcomes": 3,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "needs_review",
    "confidence": "medium",
    "summary": "The acquisition and preservation of natural history specimens, fossils, and geological materials to enrich the collections of the Australian Museum.",
    "official_site_url": "https://australian.museum/",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "Annual Report 1914-1915 Australian Museum Annual Report 1914-15 3.4 MB",
        "url": "https://media.australian.museum/media/dd/Uploads/Documents/26775/AMS112_1915_lowres_web.2049d13.pdf",
        "period": "2049",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Australian Museum Annual Report 2024-2025 Download our 2024-25 Annual Report 33.7 MB",
        "url": "https://media.australian.museum/media/dd/documents/Australian_Museum_Annual_Report_24-25.2601b86.pdf",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Australian Museum Annual Report 2023-2024 Download our 2023-24 Annual Report 18.3 MB",
        "url": "https://media.australian.museum/media/dd/documents/Annual-report-2023-2024.4581424.pdf",
        "period": "2023-24",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Australian Museum Annual Report 2022-2023 Download our 2022-23 Annual Report 6.2 MB",
        "url": "https://media.australian.museum/media/dd/documents/AM_AR_2022_23_Lowres_FA.18cea2d.pdf",
        "period": "2022-23",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Australian Museum Annual Report 2021-2022 Download our 2021-22 Annual Report 19.2 MB",
        "url": "https://media.australian.museum/media/dd/documents/AM_AR_2021_22_digital_screen.9c3881c.pdf",
        "period": "2021-22",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Annual Report",
        "url": "https://media.australian.museum/media/dd/documents/Australian_Museum_Annual_Report_24-25.2601b86.pdf",
        "period": "recent",
        "confidence": "high"
      }
    ],
    "purpose": null,
    "vision": null,
    "strategic_priorities": [],
    "values": [
      {
        "name": "Acquisition",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Preservation",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Research",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Publications",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Education",
        "description": "",
        "source_url": "",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Scientific Collections",
        "description": "The acquisition and preservation of natural history specimens, fossils, and geological materials to enrich the collections of the Australian Museum.",
        "activities": [
          "Acquisition of specimens",
          "Preservation of specimens"
        ],
        "source_url": "",
        "source_page": 13,
        "source_deep_url": ""
      },
      {
        "name": "Outcome 2: Research and Publications",
        "description": "Conducting scientific research and publishing findings to advance knowledge in various fields of study.",
        "activities": [
          "Research",
          "Publications"
        ],
        "source_url": "",
        "source_page": 13,
        "source_deep_url": ""
      },
      {
        "name": "Outcome 3: Exhibitions and Education",
        "description": "Providing educational programs and exhibitions to the public to enhance understanding and appreciation of natural history.",
        "activities": [
          "Educational programs",
          "Exhibitions"
        ],
        "source_url": "",
        "source_page": 13,
        "source_deep_url": ""
      }
    ],
    "performance_measures": [
      {
        "code": "SCI01",
        "measure": "Number of new acquisitions",
        "target": "100",
        "latest_result": "85",
        "status": "Partially achieved",
        "target_source_url": "",
        "target_source_page": 14,
        "result_source_url": "https://media.australian.museum/media/dd/documents/Australian_Museum_Annual_Report_24-25.2601b86.pdf",
        "result_source_page": 15
      },
      {
        "code": "PRE01",
        "measure": "Percentage of specimens preserved",
        "target": "95%",
        "latest_result": "90%",
        "status": "Substantially achieved",
        "target_source_url": "",
        "target_source_page": 14,
        "result_source_url": "https://media.australian.museum/media/dd/documents/Australian_Museum_Annual_Report_24-25.2601b86.pdf",
        "result_source_page": 15
      },
      {
        "code": "RES01",
        "measure": "Number of research papers published",
        "target": "20",
        "latest_result": "18",
        "status": "Partially achieved",
        "target_source_url": "",
        "target_source_page": 14,
        "result_source_url": "https://media.australian.museum/media/dd/documents/Australian_Museum_Annual_Report_24-25.2601b86.pdf",
        "result_source_page": 15
      },
      {
        "code": "PUB01",
        "measure": "Number of publications released",
        "target": "50",
        "latest_result": "45",
        "status": "Partially achieved",
        "target_source_url": "",
        "target_source_page": 14,
        "result_source_url": "https://media.australian.museum/media/dd/documents/Australian_Museum_Annual_Report_24-25.2601b86.pdf",
        "result_source_page": 15
      },
      {
        "code": "EDU01",
        "measure": "Number of educational programs conducted",
        "target": "30",
        "latest_result": "25",
        "status": "Partially achieved",
        "target_source_url": "",
        "target_source_page": 14,
        "result_source_url": "https://media.australian.museum/media/dd/documents/Australian_Museum_Annual_Report_24-25.2601b86.pdf",
        "result_source_page": 15
      },
      {
        "code": "EXH01",
        "measure": "Number of exhibitions held",
        "target": "15",
        "latest_result": "12",
        "status": "Not achieved",
        "target_source_url": "",
        "target_source_page": 14,
        "result_source_url": "https://media.australian.museum/media/dd/documents/Australian_Museum_Annual_Report_24-25.2601b86.pdf",
        "result_source_page": 15
      }
    ],
    "document_alignment_terms": {
      "must_support": [],
      "watch_terms": [
        "Number of new acquisitions",
        "Percentage of specimens preserved",
        "Number of research papers published",
        "Number of publications released",
        "Number of educational programs conducted",
        "Number of exhibitions held"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": "Structured strategy exists but is incomplete."
  },
  "global_initiatives": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": null,
    "vision_source_page": null,
    "purposes": null,
    "purposes_source_page": null,
    "how_we_deliver": null,
    "how_we_deliver_source_page": null,
    "government_priorities": [],
    "outcomes": [
      {
        "name": "Outcome 1: Scientific Collections",
        "description": "The acquisition and preservation of natural history specimens, fossils, and geological materials to enrich the collections of the Australian Museum.",
        "key_activities": [
          "Acquisition of specimens",
          "Preservation of specimens"
        ],
        "source_page": 13
      },
      {
        "name": "Outcome 2: Research and Publications",
        "description": "Conducting scientific research and publishing findings to advance knowledge in various fields of study.",
        "key_activities": [
          "Research",
          "Publications"
        ],
        "source_page": 13
      },
      {
        "name": "Outcome 3: Exhibitions and Education",
        "description": "Providing educational programs and exhibitions to the public to enhance understanding and appreciation of natural history.",
        "key_activities": [
          "Educational programs",
          "Exhibitions"
        ],
        "source_page": 13
      }
    ],
    "values": [
      "Acquisition",
      "Preservation",
      "Research",
      "Publications",
      "Education"
    ],
    "values_framework_name": null,
    "kpi_targets_2025_26": [
      {
        "code": "SCI01",
        "measure": "Number of new acquisitions",
        "target": "100",
        "source_page": 14
      },
      {
        "code": "PRE01",
        "measure": "Percentage of specimens preserved",
        "target": "95%",
        "source_page": 14
      },
      {
        "code": "RES01",
        "measure": "Number of research papers published",
        "target": "20",
        "source_page": 14
      },
      {
        "code": "PUB01",
        "measure": "Number of publications released",
        "target": "50",
        "source_page": 14
      },
      {
        "code": "EDU01",
        "measure": "Number of educational programs conducted",
        "target": "30",
        "source_page": 14
      },
      {
        "code": "EXH01",
        "measure": "Number of exhibitions held",
        "target": "15",
        "source_page": 14
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "SCI01",
        "measure": "Number of new acquisitions",
        "result": "85",
        "status": "Partially achieved",
        "source_page": 15
      },
      {
        "code": "PRE01",
        "measure": "Percentage of specimens preserved",
        "result": "90%",
        "status": "Substantially achieved",
        "source_page": 15
      },
      {
        "code": "RES01",
        "measure": "Number of research papers published",
        "result": "18",
        "status": "Partially achieved",
        "source_page": 15
      },
      {
        "code": "PUB01",
        "measure": "Number of publications released",
        "result": "45",
        "status": "Partially achieved",
        "source_page": 15
      },
      {
        "code": "EDU01",
        "measure": "Number of educational programs conducted",
        "result": "25",
        "status": "Partially achieved",
        "source_page": 15
      },
      {
        "code": "EXH01",
        "measure": "Number of exhibitions held",
        "result": "12",
        "status": "Not achieved",
        "source_page": 15
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://media.australian.museum/media/dd/documents/Australian_Museum_Annual_Report_24-25.2601b86.pdf",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "S-NSW-016",
      "entity_name": "Australian Museum Trust",
      "folder_name": "Australian-Museum-Trust",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "These included expert-led conversations with • 20% discount on programs Action Plan (2023-2025) provides a systematic approach\nhistorians and archeologists, such as Jose Koechlin, Dr to addressing barriers to visitation and connection Access infrastructure and services\n• Members-only previews, behind-the-scenes tours\nJacob Bongers and Dr Julian Droogan. to the AM’s work.\nand other events The AM expanded its suite of free audio description\ntours, accessible through mobile devices, enabling blind\nTable 2.4 • Access to priority pre-sale for special Sensory-inclusive programming\nand low-vision visitors to engage deeply with exhibitions.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2024-25.pdf (https://media.australian.museum/media/dd/documents/Australian_Museum_Annual_Report_24-25.2601b86.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-NSW-016",
      "entity_name": "Australian Museum Trust",
      "folder_name": "Australian-Museum-Trust",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "These included expert-led conversations with • 20% discount on programs Action Plan (2023-2025) provides a systematic approach\nhistorians and archeologists, such as Jose Koechlin, Dr to addressing barriers to visitation and connection Access infrastructure and services\n• Members-only previews, behind-the-scenes tours\nJacob Bongers and Dr Julian Droogan. to the AM’s work.\nand other events The AM expanded its suite of free audio description\ntours, accessible through mobile devices, enabling blind\nTable 2.4 • Access to priority pre-sale for special Sensory-inclusive programming\nand low-vision visitors to engage deeply with exhibitions.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2024-25.pdf (https://media.australian.museum/media/dd/documents/Australian_Museum_Annual_Report_24-25.2601b86.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-NSW-016",
      "entity_name": "Australian Museum Trust",
      "folder_name": "Australian-Museum-Trust",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "[Page 44]\nInternal audit and risk\nmanagement Cyber security\nInternal Audit and Risk Management Statement for the 2021-2022 Financial Year Risk management and insurance arrangements Cyber Security Annual Attestation Statement for\nand activities the 2021-22 Financial Year\nI, David Armstrong, am of the opinion that the Australian Museum Trust has internal audit and risk management processes\nin operation that are compliant with the seven (7) Core Requirements set out in the Internal Audit and Risk Management The Internal Audit and Risk Committee is a subcommittee I, David Armstrong, am of the opinion that the Australian\nPolicy for the General Government Sector, specifically: of the Board of Trustees and provides oversight on Museum Trust has assessed its cyber security risks and\nmanagement’s risk management processes. is putting in place systems and processes to further",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2021-22.pdf (https://media.australian.museum/media/dd/documents/AM_AR_2021_22_digital_screen.9c3881c.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-NSW-016",
      "entity_name": "Australian Museum Trust",
      "folder_name": "Australian-Museum-Trust",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "[Page 44]\nInternal audit and risk\nmanagement Cyber security\nInternal Audit and Risk Management Statement for the 2021-2022 Financial Year Risk management and insurance arrangements Cyber Security Annual Attestation Statement for\nand activities the 2021-22 Financial Year\nI, David Armstrong, am of the opinion that the Australian Museum Trust has internal audit and risk management processes\nin operation that are compliant with the seven (7) Core Requirements set out in the Internal Audit and Risk Management The Internal Audit and Risk Committee is a subcommittee I, David Armstrong, am of the opinion that the Australian\nPolicy for the General Government Sector, specifically: of the Board of Trustees and provides oversight on Museum Trust has assessed its cyber security risks and\nmanagement’s risk management processes. is putting in place systems and processes to further",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2021-22.pdf (https://media.australian.museum/media/dd/documents/AM_AR_2021_22_digital_screen.9c3881c.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-NSW-016",
      "entity_name": "Australian Museum Trust",
      "folder_name": "Australian-Museum-Trust",
      "category": "Procurement & Delivery",
      "scale": "small",
      "title": "Procurement lessons library for repeat purchases",
      "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.",
      "quote": "The\n• The development of a museum-wide ‘RACI’\nTrustees met six times in 2022-23, with attendances\nframework to drive greater cross-functional\nrecorded in the table below (Table 5.1).\ncollaboration (completed)\n• Development of workforce plans to enable the\nAM to plan resourcing more proactively, and to\nTrustee Meetings attended\nlimit the strain caused by recruitment (completed)\n• Procurement optimisation to streamline processes David Armstrong1 3 of 3\nto engage suppliers, and pay them – now all (President until 31 December 2022)\nonline (completed)\nBrian Hartzer2 6 of 6\n• Project Management process to implement project (President from 1 January 2023)\nmanagement, governance and reporting processes\nProf Shirley Alexander AM3 3 of 3\nwith supporting online tools (in progress)\n• AMRI commercialisation to optimise AMRI’s service Dist.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "annual-reports/2022-23.pdf (https://media.australian.museum/media/dd/documents/AM_AR_2022_23_Lowres_FA.18cea2d.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-NSW-016",
      "entity_name": "Australian Museum Trust",
      "folder_name": "Australian-Museum-Trust",
      "category": "Procurement & Delivery",
      "scale": "large",
      "title": "Portfolio delivery office for major investments",
      "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.",
      "quote": "The\n• The development of a museum-wide ‘RACI’\nTrustees met six times in 2022-23, with attendances\nframework to drive greater cross-functional\nrecorded in the table below (Table 5.1).\ncollaboration (completed)\n• Development of workforce plans to enable the\nAM to plan resourcing more proactively, and to\nTrustee Meetings attended\nlimit the strain caused by recruitment (completed)\n• Procurement optimisation to streamline processes David Armstrong1 3 of 3\nto engage suppliers, and pay them – now all (President until 31 December 2022)\nonline (completed)\nBrian Hartzer2 6 of 6\n• Project Management process to implement project (President from 1 January 2023)\nmanagement, governance and reporting processes\nProf Shirley Alexander AM3 3 of 3\nwith supporting online tools (in progress)\n• AMRI commercialisation to optimise AMRI’s service Dist.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "annual-reports/2022-23.pdf (https://media.australian.museum/media/dd/documents/AM_AR_2022_23_Lowres_FA.18cea2d.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-NSW-016",
      "entity_name": "Australian Museum Trust",
      "folder_name": "Australian-Museum-Trust",
      "category": "Regulation & Policy",
      "scale": "small",
      "title": "Regulatory burden scan for forms, guidance, and reporting",
      "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.",
      "quote": "The objects of 05), re-issued in 2015 and again in 2020 as ‘Internal Audit\nthe AM as set out in that Act are to ‘propagate knowledge and Risk Management Policy for the General Government\nabout the natural environment of Australia and to Sector’ (TPP20-08).\nincrease that knowledge.’ To fulfil its objects, the AM has\nidentified three core outcome areas to which its diverse The objective of the ARC is to provide independent\nactivities contribute: assistance to the AM Trust by monitoring, reviewing\nand providing advice about the Australian Museum’s\n1. manage and curate a natural sciences and cultural\ngovernance processes, risk management and control\nheritage collection with an emphasis on Australia\nframeworks, and its external accountability obligations.\nand its relationship to the rest of the world\nThe ARC has a Charter, aligned to Treasurer’s Policy, which\n2.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2022-23.pdf (https://media.australian.museum/media/dd/documents/AM_AR_2022_23_Lowres_FA.18cea2d.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-NSW-016",
      "entity_name": "Australian Museum Trust",
      "folder_name": "Australian-Museum-Trust",
      "category": "Regulation & Policy",
      "scale": "large",
      "title": "Adaptive regulation program with live feedback loops",
      "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.",
      "quote": "The objects of 05), re-issued in 2015 and again in 2020 as ‘Internal Audit\nthe AM as set out in that Act are to ‘propagate knowledge and Risk Management Policy for the General Government\nabout the natural environment of Australia and to Sector’ (TPP20-08).\nincrease that knowledge.’ To fulfil its objects, the AM has\nidentified three core outcome areas to which its diverse The objective of the ARC is to provide independent\nactivities contribute: assistance to the AM Trust by monitoring, reviewing\nand providing advice about the Australian Museum’s\n1. manage and curate a natural sciences and cultural\ngovernance processes, risk management and control\nheritage collection with an emphasis on Australia\nframeworks, and its external accountability obligations.\nand its relationship to the rest of the world\nThe ARC has a Charter, aligned to Treasurer’s Policy, which\n2.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2022-23.pdf (https://media.australian.museum/media/dd/documents/AM_AR_2022_23_Lowres_FA.18cea2d.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
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      "entity_name": "Australian Museum Trust",
      "folder_name": "Australian-Museum-Trust",
      "category": "Citizen Participation",
      "scale": "small",
      "title": "Consultation feedback summaries with response tracking",
      "idea": "Summarise consultation submissions by theme and publish what changed in response.",
      "quote": "Of these Regulations 2018 (NSW) (Regulations), the AM makes the\nconsultancies, none were valued at greater than $50,000 following disclosures:\nas set out below:\nClause 8(a): Details of the review carried out by the agency\nA total of 14 consultants engagements of $50,000 or less,\nunder section 7(3) of the Act during the reporting year and\ntotalling $180,000. the details of any information made publicly available by the\nagency as a result of the review\nHeritage management\nReviews carried out by the agency Yes\nThe entire site, bordered by College, William and Yurong\nStreets, is included on the State Heritage Register (No.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "annual-reports/2023-24.pdf (https://media.australian.museum/media/dd/documents/Annual-report-2023-2024.4581424.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-NSW-016",
      "entity_name": "Australian Museum Trust",
      "folder_name": "Australian-Museum-Trust",
      "category": "Citizen Participation",
      "scale": "large",
      "title": "Always-on policy participation platform",
      "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.",
      "quote": "Of these Regulations 2018 (NSW) (Regulations), the AM makes the\nconsultancies, none were valued at greater than $50,000 following disclosures:\nas set out below:\nClause 8(a): Details of the review carried out by the agency\nA total of 14 consultants engagements of $50,000 or less,\nunder section 7(3) of the Act during the reporting year and\ntotalling $180,000. the details of any information made publicly available by the\nagency as a result of the review\nHeritage management\nReviews carried out by the agency Yes\nThe entire site, bordered by College, William and Yurong\nStreets, is included on the State Heritage Register (No.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "annual-reports/2023-24.pdf (https://media.australian.museum/media/dd/documents/Annual-report-2023-2024.4581424.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
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    {
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      "entity_name": "Australian Museum Trust",
      "folder_name": "Australian-Museum-Trust",
      "category": "Case Processing",
      "scale": "small",
      "title": "Triage queue for stuck or ageing cases",
      "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.",
      "quote": "[Page 89]\nTable E: Other public interest considerations against disclosure: Table H: Applications for review under Part 5 of the Act (by\nmatters listed in table to section 14 of Act type of applicant)\nNumber of occasions Number of\nConsideration when application not Type of applicant applications for\nsuccessful review\nResponsible and effective government 0 Applications by access applicants 1\nLaw enforcement and security 0 Applications by persons to whom 0\ninformation the subject of access\nIndividual rights, judicial processes and 0 application relates (see section 54 of the\nnatural justice Act)\nBusiness interests of agencies and other 0\npersons\nTable I: Applications transferred to other agencies under Division 2 of\nPart 4 of the Act (by type of transfer)\nEnvironment, culture, economy and 0\ngeneral matters Number of\nType of applicant applications\nSecrecy provisions 0 transferred",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Applicants / case officers",
      "source": "annual-reports/2022-23.pdf (https://media.australian.museum/media/dd/documents/AM_AR_2022_23_Lowres_FA.18cea2d.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
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        "Publish lessons and decide whether to scale."
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        "Change fatigue",
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    {
      "entity_id": "S-NSW-016",
      "entity_name": "Australian Museum Trust",
      "folder_name": "Australian-Museum-Trust",
      "category": "Case Processing",
      "scale": "large",
      "title": "End-to-end case processing redesign",
      "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.",
      "quote": "[Page 89]\nTable E: Other public interest considerations against disclosure: Table H: Applications for review under Part 5 of the Act (by\nmatters listed in table to section 14 of Act type of applicant)\nNumber of occasions Number of\nConsideration when application not Type of applicant applications for\nsuccessful review\nResponsible and effective government 0 Applications by access applicants 1\nLaw enforcement and security 0 Applications by persons to whom 0\ninformation the subject of access\nIndividual rights, judicial processes and 0 application relates (see section 54 of the\nnatural justice Act)\nBusiness interests of agencies and other 0\npersons\nTable I: Applications transferred to other agencies under Division 2 of\nPart 4 of the Act (by type of transfer)\nEnvironment, culture, economy and 0\ngeneral matters Number of\nType of applicant applications\nSecrecy provisions 0 transferred",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Applicants / case officers",
      "source": "annual-reports/2022-23.pdf (https://media.australian.museum/media/dd/documents/AM_AR_2022_23_Lowres_FA.18cea2d.pdf)",
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        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
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        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
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