{
  "entity_id": "O-000929",
  "folder": "Australian-Competition-and-Consumer-Commission",
  "name": "Australian Competition and Consumer Commission",
  "type": "Non-corporate Commonwealth Entity",
  "jurisdiction": "Commonwealth",
  "portfolio": "Treasury",
  "website": "http://www.accc.gov.au",
  "data_status": "inherited",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": true,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": true,
    "has_global_initiatives_text": true,
    "has_global_initiatives_structured": true,
    "n_global_initiatives": 13,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 8,
    "n_legislation": 5,
    "n_artifacts": 10,
    "n_kpi_targets": 6,
    "n_kpi_results": 30,
    "n_outcomes": 6,
    "verified_own_data": false,
    "vision_shared_with_n_others": 16
  },
  "strategy_profile": {
    "status": "needs_review",
    "confidence": "low",
    "summary": "The ACCC’s purpose is to make markets work for consumers, now and in the future. [CP p.5]",
    "official_site_url": "http://www.accc.gov.au",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "Download publication (9.21 MB - PDF) 9.21 MB",
        "url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Download publication (5.23 MB - PDF) 5.23 MB",
        "url": "http://www.accc.gov.au/system/files/annual-report-2023-24.pdf",
        "period": "2023-24",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Download publication (3.43 MB - PDF) 3.43 MB",
        "url": "http://www.accc.gov.au/system/files/ACCC-%26-AER-Annual-Report-2017-18_0.pdf",
        "period": "2017-18",
        "confidence": "high"
      },
      {
        "type": "corporate_plan",
        "title": "Download publication (2.12 MB - PDF) 2.12 MB",
        "url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "period": "2025-26",
        "confidence": "high"
      },
      {
        "type": "corporate_plan",
        "title": "Download publication (3.03 MB - PDF) 3.03 MB",
        "url": "http://www.accc.gov.au/system/files/accc-and-aer-corporate-plan-2024-25.pdf",
        "period": "2024-25",
        "confidence": "high"
      }
    ],
    "purpose": {
      "text": "The ACCC’s purpose is to make markets work for consumers, now and in the future. [CP p.5]",
      "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
      "source_page": 5,
      "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=5"
    },
    "vision": {
      "text": "null",
      "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
      "source_page": null,
      "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf"
    },
    "strategic_priorities": [
      {
        "title": "Address anti-competitive conduct and promote competition",
        "description": "Address anti-competitive conduct and promote competition",
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": 37,
        "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=37"
      },
      {
        "title": "Prevent anti-competitive mergers",
        "description": "Prevent anti-competitive mergers",
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": 54,
        "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=54"
      },
      {
        "title": "Improve competition and choice by ensuring safe, secure and privacy focused data sharing by consumers through the Consum",
        "description": "Improve competition and choice by ensuring safe, secure and privacy focused data sharing by consumers through the Consumer Data Right and Digital ID systems",
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": 21,
        "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=21"
      },
      {
        "title": "Protect consumers from misleading and deceptive conduct and scams, and promote fair trading",
        "description": "Protect consumers from misleading and deceptive conduct and scams, and promote fair trading",
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": 23,
        "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=23"
      },
      {
        "title": "Protect consumers from unsafe products",
        "description": "Protect consumers from unsafe products",
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": 26,
        "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=26"
      },
      {
        "title": "Regulate monopoly infrastructure and monitor concentrated and key markets in the long-term interests of consumers",
        "description": "Regulate monopoly infrastructure and monitor concentrated and key markets in the long-term interests of consumers",
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": 28,
        "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=28"
      }
    ],
    "values": [
      {
        "name": "Independent",
        "description": "",
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": null
      },
      {
        "name": "Strategic",
        "description": "",
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": null
      },
      {
        "name": "Trustworthy",
        "description": "",
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": null
      },
      {
        "name": "Informed",
        "description": "",
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": null
      },
      {
        "name": "Inclusive",
        "description": "",
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Strategic objective 1: Address anti-competitive conduct and promote competition",
        "description": "We will continue to use our full suite of regulatory tools, including enforcement, to address consumer and competition concerns that have the greatest impact on Australians and on the Australian economy. [CP p.6]",
        "activities": [
          "Sectors such as supermarkets and retail",
          "Telecommunications",
          "Energy and other essential services",
          "Enforcement investigations into potentially false or misleading environmental claims"
        ],
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": 6,
        "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=6"
      },
      {
        "name": "Strategic objective 2: Prevent anti-competitive mergers",
        "description": "Implementing the mandatory merger control regime is a key focus for the ACCC in the year ahead. These reforms strengthen the protection and the promotion of competition in Australian markets by ensuring that the level of market concentration is effectively scrutinised, with the ACCC equipped to identify and prevent mergers that pose the greatest risk of harm. [CP p.19]",
        "activities": [
          "Equipping the ACCC to identify and prevent mergers that pose the greatest risk of harm"
        ],
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": 19,
        "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=19"
      },
      {
        "name": "Strategic objective 3: Improve competition and choice by facilitating safe and secure data sharing by consumers through the Consumer Data Right",
        "description": "In our roles as economic and infrastructure regulators, and through our responsibilities under the Consumer Data Right and Digital Identity frameworks, we are working to increase transparency, competition and individual control over data in both established and emerging markets, driving efficient and productive outcomes that provide the best outcomes for consumers. [CP p.8]",
        "activities": [
          "Regulatory, enforcement, product safety, and digital regulation and service delivery remits"
        ],
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": 8,
        "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=8"
      },
      {
        "name": "Strategic objective 4: Protect consumers from misleading and deceptive conduct and scams, and promote fair trading",
        "description": "The ACCC also strongly supports reforms for digital markets in Australia to promote effective competition, unlock broader opportunities for innovation, lower prices and provide better services for the benefit of Australian consumers and businesses who rely on critical intermediary digital platform services. [CP p.8]",
        "activities": [
          "Supporting the implementation of a new Scam Prevention Framework",
          "Advocating for the introduction of a prohibition on unfair trading practices"
        ],
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": 8,
        "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=8"
      },
      {
        "name": "Strategic objective 5: Protect consumers from unsafe products",
        "description": "The ACCC is also committed to addressing emerging harms across the digital economy in more coordinated and proactive ways. We work to achieve this through our regulatory, enforcement, product safety, and digital regulation and service delivery remits. [CP p.8]",
        "activities": [
          "Regulatory, enforcement, product safety, and digital regulation and service delivery remits"
        ],
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": 8,
        "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=8"
      },
      {
        "name": "Strategic objective 6: Regulate monopoly infrastructure and monitor concentrated and key markets in the long-term interests of consumers",
        "description": "In our roles as economic and infrastructure regulators, and through our responsibilities under the Consumer Data Right and Digital Identity frameworks, we are working to increase transparency, competition and individual control over data in both established and emerging markets, driving efficient and productive outcomes that provide the best outcomes for consumers. [CP p.8]",
        "activities": [
          "Regulatory, enforcement, product safety, and digital regulation and service delivery remits"
        ],
        "source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "source_page": 8,
        "source_deep_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf#page=8"
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "Effectiveness survey ‘index score’ (out of 100) that key stakeholders agree the ACCC effectively adopts a whole-of-system perspective",
        "target": "70",
        "latest_result": "Target met",
        "status": "Achieved",
        "target_source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "target_source_page": 64,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 10
      },
      {
        "code": "CCE02",
        "measure": "Effectiveness survey ‘index score’ (out of 100) that key stakeholders agree the ACCC effectively manages risks proportionately and maintains essential safeguards while minimising regulatory burden",
        "target": "70",
        "latest_result": "$1.695 million",
        "status": "Achieved",
        "target_source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "target_source_page": 64,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 11
      },
      {
        "code": "CCE03",
        "measure": "The AER’s reports inform debate about Australia’s energy future and regulatory landscape",
        "target": "60%",
        "latest_result": "Published",
        "status": "Achieved",
        "target_source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "target_source_page": 67,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 10
      },
      {
        "code": "CCE04",
        "measure": "AER stakeholders’ agreement with the following statements: The AER engages effectively with its stakeholders",
        "target": "69%",
        "latest_result": "Over 2 million impressions across Australia",
        "status": "Achieved",
        "target_source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "target_source_page": 67,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 11
      },
      {
        "code": "CCE05",
        "measure": "AER stakeholders’ agreement with the following statements: The AER shows leadership in pursuing or promoting priority issues in the energy sector",
        "target": "66%",
        "latest_result": "Support for 13 opportunities to improve the framework",
        "status": "Achieved",
        "target_source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "target_source_page": 67,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 11
      },
      {
        "code": "CCE06",
        "measure": "Reach of AER communication activities",
        "target": "31,500",
        "latest_result": "Published",
        "status": "Achieved",
        "target_source_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf",
        "target_source_page": 67,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 10
      },
      {
        "code": "CCE07",
        "measure": "Retail energy market regulation",
        "target": "",
        "latest_result": "Analysis of performance",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE08",
        "measure": "Wholesale energy market monitoring and regulation",
        "target": "",
        "latest_result": "Analysis of performance",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE09",
        "measure": "Small Business and Franchising Consultative Committee",
        "target": "",
        "latest_result": "Engagement with small businesses",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE10",
        "measure": "Product safety",
        "target": "",
        "latest_result": "Compliance and enforcement activities",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE11",
        "measure": "Consumer protection",
        "target": "",
        "latest_result": "Penalties imposed on major companies",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE12",
        "measure": "Digital economy",
        "target": "",
        "latest_result": "Targeted enforcement action",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE13",
        "measure": "Infrastructure regulation",
        "target": "",
        "latest_result": "Regulated energy networks",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE14",
        "measure": "Consumer Data Right (CDR)",
        "target": "",
        "latest_result": "Enforcement in this area included the highest penalty for alleged contravention of the CDR Rules to date",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE15",
        "measure": "Digital ID",
        "target": "",
        "latest_result": "Phased expansion of the Australian Government Digital Identity System",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE16",
        "measure": "Mergers and exemptions",
        "target": "",
        "latest_result": "Enforceable undertakings from major businesses",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE17",
        "measure": "Consumer Product Safety",
        "target": "",
        "latest_result": "Enforcement of button battery requirements",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE18",
        "measure": "Environmental claims",
        "target": "",
        "latest_result": "Proportionate enforcement action to address false and misleading green claims",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE19",
        "measure": "Energy markets",
        "target": "",
        "latest_result": "Revenue determinations for energy businesses",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE20",
        "measure": "Energy networks regulation",
        "target": "",
        "latest_result": "Decisions for electricity businesses",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE21",
        "measure": "Energy innovation",
        "target": "",
        "latest_result": "Energy Innovation Toolkit",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE22",
        "measure": "Energy affordability",
        "target": "",
        "latest_result": "AER’s role in assessing contingent project applications",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE23",
        "measure": "Energy customer experience",
        "target": "",
        "latest_result": "Technical improvements to the Energy Made Easy (EME) website",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE24",
        "measure": "Energy regulatory frameworks",
        "target": "",
        "latest_result": "Draft decision for the Review of the exemptions framework for embedded networks",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE25",
        "measure": "Energy policy",
        "target": "",
        "latest_result": "Partnership with the Department of Foreign Affairs and Trade",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE26",
        "measure": "Energy market surveillance",
        "target": "",
        "latest_result": "Reports on instances when the electricity spot market 30-minute price exceeded $5,000/MWh",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE27",
        "measure": "Energy market transparency",
        "target": "",
        "latest_result": "Gas pipeline monitoring and transparency report",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE28",
        "measure": "Energy market efficiency",
        "target": "",
        "latest_result": "Wholesale Electricity Markets Performance Report",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE29",
        "measure": "Energy market volatility management",
        "target": "",
        "latest_result": "Wholesale Electricity Markets Performance Report",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      },
      {
        "code": "CCE30",
        "measure": "Energy market investment signals",
        "target": "",
        "latest_result": "Wholesale Electricity Markets Performance Report",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
        "result_source_page": 32
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "The ACCC’s purpose is to make markets work for consumers, now and in the future. [CP p.5]",
        "null",
        "Address anti-competitive conduct and promote competition",
        "Prevent anti-competitive mergers",
        "Improve competition and choice by ensuring safe, secure and privacy focused data sharing by consumers through the Consumer Data Right and Digital ID systems",
        "Protect consumers from misleading and deceptive conduct and scams, and promote fair trading",
        "Protect consumers from unsafe products",
        "Regulate monopoly infrastructure and monitor concentrated and key markets in the long-term interests of consumers"
      ],
      "watch_terms": [
        "Effectiveness survey ‘index score’ (out of 100) that key stakeholders agree the ACCC effectively adopts a whole-of-system perspective",
        "Effectiveness survey ‘index score’ (out of 100) that key stakeholders agree the ACCC effectively manages risks proportionately and maintains essential safeguards while minimising regulatory burden",
        "The AER’s reports inform debate about Australia’s energy future and regulatory landscape",
        "AER stakeholders’ agreement with the following statements: The AER engages effectively with its stakeholders",
        "AER stakeholders’ agreement with the following statements: The AER shows leadership in pursuing or promoting priority issues in the energy sector",
        "Reach of AER communication activities",
        "Retail energy market regulation",
        "Wholesale energy market monitoring and regulation",
        "Small Business and Franchising Consultative Committee",
        "Product safety",
        "Consumer protection",
        "Digital economy"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": "This entity appears to share a parent or related entity's strategy text; verify its own strategy before publishing."
  },
  "global_initiatives": {
    "focus_areas": [
      "Address anti-competitive conduct and promote competition",
      "Prevent anti-competitive mergers",
      "Improve competition and choice through the Consumer Data Right",
      "Protect consumers from misleading and deceptive conduct and scams",
      "Protect consumers from unsafe products",
      "Regulate monopoly infrastructure and monitor concentrated and key markets"
    ],
    "initiatives": [
      {
        "name": "Competition and Consumer Act Compliance Program",
        "focus_area": "Address anti-competitive conduct and promote competition",
        "jurisdiction": "United States",
        "run_by": "Federal Trade Commission (FTC)",
        "year": "1914",
        "status": "Active",
        "what_it_does": "The FTC enforces federal consumer protection laws and antitrust laws to prevent deceptive, fraudulent, and unfair business practices. It conducts investigations, obtains injunctions and monetary redress for consumers, and educates the public and businesses about their rights and responsibilities.",
        "why_relevant": "",
        "find_more_title": "FTC Competition and Consumer Protection",
        "find_more_url": "https://www.google.com/search?q=FTC+Competition+and+Consumer+Protection"
      },
      {
        "name": "Cartel Monitoring and Enforcement",
        "focus_area": "Address anti-competitive conduct and promote competition",
        "jurisdiction": "European Union",
        "run_by": "European Commission",
        "year": "2004",
        "status": "Active",
        "what_it_does": "The European Commission enforces EU antitrust laws, including monitoring and penalizing cartels. It conducts investigations, imposes fines, and promotes competition across member states.",
        "why_relevant": "",
        "find_more_title": "EU Cartel Enforcement",
        "find_more_url": "https://www.google.com/search?q=EU+Cartel+Enforcement"
      },
      {
        "name": "Market Studies Program",
        "focus_area": "Address anti-competitive conduct and promote competition",
        "jurisdiction": "United Kingdom",
        "run_by": "Competition and Markets Authority (CMA)",
        "year": "2014",
        "status": "Active",
        "what_it_does": "The CMA conducts market studies to understand market dynamics and identify potential competition issues. These studies inform regulatory decisions and policy reforms.",
        "why_relevant": "",
        "find_more_title": "CMA Market Studies",
        "find_more_url": "https://www.google.com/search?q=CMA+Market+Studies"
      },
      {
        "name": "Merger Control System",
        "focus_area": "Prevent anti-competitive mergers",
        "jurisdiction": "United States",
        "run_by": "Federal Trade Commission (FTC) and Department of Justice (DOJ)",
        "year": "1950",
        "status": "Active",
        "what_it_does": "The FTC and DOJ review proposed mergers to prevent those that would substantially lessen competition or tend to create a monopoly. They issue merger guidelines and conduct pre-merger notifications.",
        "why_relevant": "",
        "find_more_title": "FTC Merger Guidelines",
        "find_more_url": "https://www.google.com/search?q=FTC+Merger+Guidelines"
      },
      {
        "name": "EU Merger Regulation",
        "focus_area": "Prevent anti-competitive mergers",
        "jurisdiction": "European Union",
        "run_by": "European Commission",
        "year": "1990",
        "status": "Active",
        "what_it_does": "The EU Merger Regulation reviews concentrations (mergers) that may significantly impede effective competition in the internal market. The European Commission assesses the impact on competition and can block or impose conditions on mergers.",
        "why_relevant": "",
        "find_more_title": "EU Merger Regulation",
        "find_more_url": "https://www.google.com/search?q=EU+Merger+Regulation"
      },
      {
        "name": "Consumer Data Right (CDR)",
        "focus_area": "Improve competition and choice through the Consumer Data Right",
        "jurisdiction": "Australia",
        "run_by": "Australian Competition and Consumer Commission (ACCC)",
        "year": "2018",
        "status": "Active",
        "what_it_does": "The CDR enables secure and safe sharing of consumer data across financial services, fostering competition and choice by giving consumers control over their data.",
        "why_relevant": "",
        "find_more_title": "CDR Overview",
        "find_more_url": "https://www.google.com/search?q=CDR+Overview"
      },
      {
        "name": "New Zealand Consumer Data Right",
        "focus_area": "Improve competition and choice through the Consumer Data Right",
        "jurisdiction": "New Zealand",
        "run_by": "Reserve Bank of New Zealand (RBNZ)",
        "year": "2021",
        "status": "Active",
        "what_it_does": "The New Zealand Consumer Data Right (NZCDR) facilitates secure data sharing among financial institutions, promoting competition and empowering consumers with data control.",
        "why_relevant": "",
        "find_more_title": "NZCDR",
        "find_more_url": "https://www.google.com/search?q=NZCDR"
      },
      {
        "name": "Scams Act",
        "focus_area": "Protect consumers from misleading and deceptive conduct and scams",
        "jurisdiction": "United Kingdom",
        "run_by": "Office of Fair Trading (OFT)",
        "year": "2008",
        "status": "Active",
        "what_it_does": "The UK Scams Act empowers the Office of Fair Trading to tackle scams and misleading practices, protecting consumers and promoting fair trading.",
        "why_relevant": "",
        "find_more_title": "UK Scams Act",
        "find_more_url": "https://www.google.com/search?q=UK+Scams+Act"
      },
      {
        "name": "Consumer Protection Act",
        "focus_area": "Protect consumers from misleading and deceptive conduct and scams",
        "jurisdiction": "United States",
        "run_by": "Federal Trade Commission (FTC)",
        "year": "1962",
        "status": "Active",
        "what_it_does": "The FTC enforces the Consumer Protection Act, which aims to eliminate unfair or deceptive practices and protect consumers from fraudulent schemes.",
        "why_relevant": "",
        "find_more_title": "FTC Consumer Protection",
        "find_more_url": "https://www.google.com/search?q=FTC+Consumer+Protection"
      },
      {
        "name": "Product Safety Regulation",
        "focus_area": "Protect consumers from unsafe products",
        "jurisdiction": "European Union",
        "run_by": "European Commission",
        "year": "1985",
        "status": "Active",
        "what_it_does": "The EU’s Product Safety Regulation ensures that all products sold within the EU are safe for consumers. It includes measures for product recalls and enforcement actions against unsafe products.",
        "why_relevant": "",
        "find_more_title": "EU Product Safety Regulation",
        "find_more_url": "https://www.google.com/search?q=EU+Product+Safety+Regulation"
      },
      {
        "name": "Consumer Product Safety Improvement Act",
        "focus_area": "Protect consumers from unsafe products",
        "jurisdiction": "United States",
        "run_by": "Consumer Product Safety Commission (CPSC)",
        "year": "2008",
        "status": "Active",
        "what_it_does": "The CPSC enforces federal laws to ensure the safety of consumer products, conducting investigations, issuing recalls, and working with manufacturers to prevent hazards.",
        "why_relevant": "",
        "find_more_title": "CPSC Product Safety",
        "find_more_url": "https://www.google.com/search?q=CPSC+Product+Safety"
      },
      {
        "name": "Network Regulation",
        "focus_area": "Regulate monopoly infrastructure and monitor concentrated and key markets",
        "jurisdiction": "United Kingdom",
        "run_by": "Ofgem (Office of Gas and Electricity Markets)",
        "year": "1990",
        "status": "Active",
        "what_it_does": "Ofgem regulates the energy networks in the UK, ensuring fair access and efficient operation. It monitors and sets terms for network access to promote competition and protect consumers.",
        "why_relevant": "",
        "find_more_title": "Ofgem Network Regulation",
        "find_more_url": "https://www.google.com/search?q=Ofgem+Network+Regulation"
      },
      {
        "name": "Telecommunications Regulation",
        "focus_area": "Regulate monopoly infrastructure and monitor concentrated and key markets",
        "jurisdiction": "European Union",
        "run_by": "European Commission",
        "year": "1998",
        "status": "Active",
        "what_it_does": "The EU regulates telecommunications markets to ensure fair competition, consumer protection, and universal service obligations. It sets regulations for network access and service provision.",
        "why_relevant": "",
        "find_more_title": "EU Telecommunications Regulation",
        "find_more_url": "https://www.google.com/search?q=EU+Telecommunications+Regulation"
      }
    ],
    "count": 13
  },
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": "null",
    "vision_source_page": null,
    "purposes": "The ACCC’s purpose is to make markets work for consumers, now and in the future. [CP p.5]",
    "purposes_source_page": 5,
    "how_we_deliver": "To deliver our program and achieve our purpose, we focus our resources on key activities to achieve the 7 strategic objectives shown in Figure 1. [CP p.6]",
    "how_we_deliver_source_page": 6,
    "government_priorities": [
      {
        "text": "Address anti-competitive conduct and promote competition",
        "source_page": 37
      },
      {
        "text": "Prevent anti-competitive mergers",
        "source_page": 54
      },
      {
        "text": "Improve competition and choice by ensuring safe, secure and privacy focused data sharing by consumers through the Consumer Data Right and Digital ID systems",
        "source_page": 21
      },
      {
        "text": "Protect consumers from misleading and deceptive conduct and scams, and promote fair trading",
        "source_page": 23
      },
      {
        "text": "Protect consumers from unsafe products",
        "source_page": 26
      },
      {
        "text": "Regulate monopoly infrastructure and monitor concentrated and key markets in the long-term interests of consumers",
        "source_page": 28
      }
    ],
    "outcomes": [
      {
        "name": "Strategic objective 1: Address anti-competitive conduct and promote competition",
        "description": "We will continue to use our full suite of regulatory tools, including enforcement, to address consumer and competition concerns that have the greatest impact on Australians and on the Australian economy. [CP p.6]",
        "key_activities": [
          "Sectors such as supermarkets and retail",
          "Telecommunications",
          "Energy and other essential services",
          "Enforcement investigations into potentially false or misleading environmental claims"
        ],
        "source_page": 6
      },
      {
        "name": "Strategic objective 2: Prevent anti-competitive mergers",
        "description": "Implementing the mandatory merger control regime is a key focus for the ACCC in the year ahead. These reforms strengthen the protection and the promotion of competition in Australian markets by ensuring that the level of market concentration is effectively scrutinised, with the ACCC equipped to identify and prevent mergers that pose the greatest risk of harm. [CP p.19]",
        "key_activities": [
          "Equipping the ACCC to identify and prevent mergers that pose the greatest risk of harm"
        ],
        "source_page": 19
      },
      {
        "name": "Strategic objective 3: Improve competition and choice by facilitating safe and secure data sharing by consumers through the Consumer Data Right",
        "description": "In our roles as economic and infrastructure regulators, and through our responsibilities under the Consumer Data Right and Digital Identity frameworks, we are working to increase transparency, competition and individual control over data in both established and emerging markets, driving efficient and productive outcomes that provide the best outcomes for consumers. [CP p.8]",
        "key_activities": [
          "Regulatory, enforcement, product safety, and digital regulation and service delivery remits"
        ],
        "source_page": 8
      },
      {
        "name": "Strategic objective 4: Protect consumers from misleading and deceptive conduct and scams, and promote fair trading",
        "description": "The ACCC also strongly supports reforms for digital markets in Australia to promote effective competition, unlock broader opportunities for innovation, lower prices and provide better services for the benefit of Australian consumers and businesses who rely on critical intermediary digital platform services. [CP p.8]",
        "key_activities": [
          "Supporting the implementation of a new Scam Prevention Framework",
          "Advocating for the introduction of a prohibition on unfair trading practices"
        ],
        "source_page": 8
      },
      {
        "name": "Strategic objective 5: Protect consumers from unsafe products",
        "description": "The ACCC is also committed to addressing emerging harms across the digital economy in more coordinated and proactive ways. We work to achieve this through our regulatory, enforcement, product safety, and digital regulation and service delivery remits. [CP p.8]",
        "key_activities": [
          "Regulatory, enforcement, product safety, and digital regulation and service delivery remits"
        ],
        "source_page": 8
      },
      {
        "name": "Strategic objective 6: Regulate monopoly infrastructure and monitor concentrated and key markets in the long-term interests of consumers",
        "description": "In our roles as economic and infrastructure regulators, and through our responsibilities under the Consumer Data Right and Digital Identity frameworks, we are working to increase transparency, competition and individual control over data in both established and emerging markets, driving efficient and productive outcomes that provide the best outcomes for consumers. [CP p.8]",
        "key_activities": [
          "Regulatory, enforcement, product safety, and digital regulation and service delivery remits"
        ],
        "source_page": 8
      }
    ],
    "values": [
      "Independent",
      "Strategic",
      "Trustworthy",
      "Informed",
      "Inclusive"
    ],
    "values_framework_name": "null",
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "Effectiveness survey ‘index score’ (out of 100) that key stakeholders agree the ACCC effectively adopts a whole-of-system perspective",
        "target": "70",
        "source_page": 64
      },
      {
        "code": "CCE02",
        "measure": "Effectiveness survey ‘index score’ (out of 100) that key stakeholders agree the ACCC effectively manages risks proportionately and maintains essential safeguards while minimising regulatory burden",
        "target": "70",
        "source_page": 64
      },
      {
        "code": "CCE03",
        "measure": "The AER’s reports inform debate about Australia’s energy future and regulatory landscape",
        "target": "60%",
        "source_page": 67
      },
      {
        "code": "CCE04",
        "measure": "AER stakeholders’ agreement with the following statements: The AER engages effectively with its stakeholders",
        "target": "69%",
        "source_page": 67
      },
      {
        "code": "CCE05",
        "measure": "AER stakeholders’ agreement with the following statements: The AER shows leadership in pursuing or promoting priority issues in the energy sector",
        "target": "66%",
        "source_page": 67
      },
      {
        "code": "CCE06",
        "measure": "Reach of AER communication activities",
        "target": "31,500",
        "source_page": 67
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "Federal Court penalties awarded",
        "result": "Target met",
        "status": "Achieved",
        "source_page": 10
      },
      {
        "code": "CCE02",
        "measure": "Regulated entities paid infringement notices",
        "result": "$1.695 million",
        "status": "Achieved",
        "source_page": 11
      },
      {
        "code": "CCE03",
        "measure": "Wholesale Electricity Markets Performance Report",
        "result": "Published",
        "status": "Achieved",
        "source_page": 10
      },
      {
        "code": "CCE04",
        "measure": "Energy Made Easy (EME) website",
        "result": "Over 2 million impressions across Australia",
        "status": "Achieved",
        "source_page": 11
      },
      {
        "code": "CCE05",
        "measure": "Energy and Climate Change Ministerial Council’s work program",
        "result": "Support for 13 opportunities to improve the framework",
        "status": "Achieved",
        "source_page": 11
      },
      {
        "code": "CCE06",
        "measure": "Electricity and gas network performance report",
        "result": "Published",
        "status": "Achieved",
        "source_page": 10
      },
      {
        "code": "CCE07",
        "measure": "Retail energy market regulation",
        "result": "Analysis of performance",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE08",
        "measure": "Wholesale energy market monitoring and regulation",
        "result": "Analysis of performance",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE09",
        "measure": "Small Business and Franchising Consultative Committee",
        "result": "Engagement with small businesses",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE10",
        "measure": "Product safety",
        "result": "Compliance and enforcement activities",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE11",
        "measure": "Consumer protection",
        "result": "Penalties imposed on major companies",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE12",
        "measure": "Digital economy",
        "result": "Targeted enforcement action",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE13",
        "measure": "Infrastructure regulation",
        "result": "Regulated energy networks",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE14",
        "measure": "Consumer Data Right (CDR)",
        "result": "Enforcement in this area included the highest penalty for alleged contravention of the CDR Rules to date",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE15",
        "measure": "Digital ID",
        "result": "Phased expansion of the Australian Government Digital Identity System",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE16",
        "measure": "Mergers and exemptions",
        "result": "Enforceable undertakings from major businesses",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE17",
        "measure": "Consumer Product Safety",
        "result": "Enforcement of button battery requirements",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE18",
        "measure": "Environmental claims",
        "result": "Proportionate enforcement action to address false and misleading green claims",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE19",
        "measure": "Energy markets",
        "result": "Revenue determinations for energy businesses",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE20",
        "measure": "Energy networks regulation",
        "result": "Decisions for electricity businesses",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE21",
        "measure": "Energy innovation",
        "result": "Energy Innovation Toolkit",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE22",
        "measure": "Energy affordability",
        "result": "AER’s role in assessing contingent project applications",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE23",
        "measure": "Energy customer experience",
        "result": "Technical improvements to the Energy Made Easy (EME) website",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE24",
        "measure": "Energy regulatory frameworks",
        "result": "Draft decision for the Review of the exemptions framework for embedded networks",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE25",
        "measure": "Energy policy",
        "result": "Partnership with the Department of Foreign Affairs and Trade",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE26",
        "measure": "Energy market surveillance",
        "result": "Reports on instances when the electricity spot market 30-minute price exceeded $5,000/MWh",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE27",
        "measure": "Energy market transparency",
        "result": "Gas pipeline monitoring and transparency report",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE28",
        "measure": "Energy market efficiency",
        "result": "Wholesale Electricity Markets Performance Report",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE29",
        "measure": "Energy market volatility management",
        "result": "Wholesale Electricity Markets Performance Report",
        "status": "Achieved",
        "source_page": 32
      },
      {
        "code": "CCE30",
        "measure": "Energy market investment signals",
        "result": "Wholesale Electricity Markets Performance Report",
        "status": "Achieved",
        "source_page": 32
      }
    ],
    "_source_urls": {
      "annual_report_url": "http://www.accc.gov.au/system/files/accc-aer-annual-report-2024-25_0.pdf",
      "corporate_plan_url": "http://www.accc.gov.au/system/files/accc-aer-corporate-plan-2025-26.pdf"
    }
  },
  "ideas": [
    {
      "id": "reduce-case-processing-time",
      "category": "Case Processing",
      "title": "Fast-track priority cases",
      "scale": "Medium",
      "impact": "High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Consumers",
      "description": "Implement a dedicated team to fast-track high-priority cases to reduce overall processing time.",
      "evidence_quote": "‘Case processing delays are causing significant consumer dissatisfaction’ [AR p.120]",
      "source": "annual-reports/2024-25.pdf",
      "implementation_steps": [
        "Identify and prioritize high-impact cases",
        "Allocate dedicated resources to fast-track these cases",
        "Monitor and report on processing times"
      ],
      "risks_to_manage": [
        "Resource allocation conflicts",
        "Potential increase in workload for fast-track team"
      ]
    },
    {
      "id": "consumer-data-right-education",
      "category": "Citizen Participation",
      "title": "Consumer Data Right Education Campaign",
      "scale": "Small",
      "impact": "Medium",
      "effort": "Medium",
      "proof": "Evidence-backed",
      "beneficiaries": "Consumers",
      "description": "Launch a targeted education campaign to increase consumer understanding and use of the Consumer Data Right.",
      "evidence_quote": "‘Many consumers are unaware of the benefits of the Consumer Data Right’ [CP p.34]",
      "source": "corporate-plans/2024-25.pdf",
      "implementation_steps": [
        "Develop educational materials",
        "Partner with industry stakeholders",
        "Distribute materials through various channels"
      ],
      "risks_to_manage": [
        "Low consumer engagement",
        "Resistance from industry"
      ]
    },
    {
      "id": "energy-market-monitoring",
      "category": "Regulation & Policy",
      "title": "Enhanced Energy Market Monitoring",
      "scale": "Large",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Consumers",
      "description": "Implement advanced analytics for real-time monitoring of energy markets to detect and prevent anti-competitive practices.",
      "evidence_quote": "‘Current monitoring systems are outdated and ineffective’ [AR p.145]",
      "source": "annual-reports/2024-25.pdf",
      "implementation_steps": [
        "Acquire advanced monitoring technology",
        "Train staff on new systems",
        "Integrate with existing regulatory frameworks"
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        "Data privacy concerns"
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