{
  "entity_id": "B-002515",
  "folder": "Australia-Indonesia-Institute-AII",
  "name": "Australia-Indonesia Institute (AII)",
  "type": "Advisory Body",
  "jurisdiction": "Commonwealth",
  "portfolio": "Foreign Affairs and Trade",
  "website": "https://dfat.gov.au/people-to-people/foundations-councils-institutes/australia-indonesia-institute/Pages/australia-indonesia-institute.aspx",
  "data_status": "rich",
  "completeness": {
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    "has_strategy_structured": true,
    "has_vision": false,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
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    "verified_own_data": true
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  "strategy_profile": {
    "status": "published",
    "confidence": "high",
    "summary": "To make Australia stronger, safer and more prosperous, to provide timely and responsive consular and passport services, and to ensure a secure Australian Government presence overseas. [AR p.23]",
    "official_site_url": "https://dfat.gov.au/people-to-people/foundations-councils-institutes/australia-indonesia-institute/Pages/australia-indonesia-institute.aspx",
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        "url": "http://dfat.gov.au/sites/default/files/dfat-annual-report-2024-25.pdf",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "[PDF 8.3 MB]",
        "url": "http://dfat.gov.au/sites/default/files/dfat-annual-report-2023-24.pdf",
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        "confidence": "high"
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      {
        "type": "annual_report",
        "title": "[PDF 17 MB]",
        "url": "http://dfat.gov.au/sites/default/files/dfat-annual-report-2022-23.pdf",
        "period": "2022-23",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "[PDF 7 MB]",
        "url": "http://dfat.gov.au/sites/default/files/dfat-annual-report-2021-22.pdf",
        "period": "2021-22",
        "confidence": "high"
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      {
        "type": "annual_report",
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        "url": "http://dfat.gov.au/sites/default/files/dfat-annual-report-2020-21.pdf",
        "period": "2020-21",
        "confidence": "high"
      },
      {
        "type": "strategie",
        "title": "trade, including digital trade",
        "url": "https://ustr.gov/sites/default/files/2022-09/IPEF%20Pillar%201%20Ministerial%20Text%20(Trade%20Pillar)_FOR%20PUBLIC%20RELEASE%20(1).pdf",
        "period": "2022",
        "confidence": "medium"
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      {
        "type": "strategie",
        "title": "IPEF Supply Chain Agreement [PDF 320 KB]",
        "url": "https://dfat.gov.au/sites/default/files/indo-pacific-economic-framework-prosperity-agreement-relating-supply-chain-resilience.pdf",
        "period": null,
        "confidence": "medium"
      },
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        "type": "strategie",
        "title": "Negotiated text of Agreement on the Indo-Pacific Economic Framework for Prosperity [PDF 192 KB]",
        "url": "https://dfat.gov.au/sites/default/files/ipef-overarching-agreement.pdf",
        "period": null,
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Australia-Singapore Digital Economy Agreement – signed [PDF 633 KB]",
        "url": "https://dfat.gov.au/sites/default/files/australia-singapore-digital-economy-agreement.pdf",
        "period": null,
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Australia-Singapore MoU on Data Innovation [PDF]",
        "url": "https://dfat.gov.au/sites/default/files/australia-singapore-mou-data-innovation.pdf",
        "period": null,
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Australia-Singapore MoU on Cooperation in Personal Data Protection [PDF]",
        "url": "https://dfat.gov.au/sites/default/files/australia-singapore-mou-on-cooperation-in-personal-data-protection.pdf",
        "period": null,
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "Australia-Singapore MoU on Cooperation in the Field of Digital Identity [PDF]",
        "url": "https://dfat.gov.au/sites/default/files/australia-singapore-mou-on-cooperation-in-the-field-of-digital-identity.pdf",
        "period": null,
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "ASEAN-Australia Digital Trade Standards Initiative [PDF]",
        "url": "https://asean.org/wp-content/uploads/2021/09/ASEAN-Australia-Digital-Trade-Recommendations-Report.pdf",
        "period": "2021",
        "confidence": "medium"
      }
    ],
    "purpose": {
      "text": "To make Australia stronger, safer and more prosperous, to provide timely and responsive consular and passport services, and to ensure a secure Australian Government presence overseas. [AR p.23]",
      "source_url": "",
      "source_page": 23,
      "source_deep_url": ""
    },
    "vision": null,
    "strategic_priorities": [
      {
        "title": "Advancing Australia’s international strategic, security and economic interests",
        "description": "Advancing Australia’s international strategic, security and economic interests",
        "source_url": "",
        "source_page": 23,
        "source_deep_url": ""
      },
      {
        "title": "The protection and welfare of Australians abroad and access to secure international travel documentation",
        "description": "The protection and welfare of Australians abroad and access to secure international travel documentation",
        "source_url": "",
        "source_page": 23,
        "source_deep_url": ""
      },
      {
        "title": "A secure Australian Government presence overseas",
        "description": "A secure Australian Government presence overseas",
        "source_url": "",
        "source_page": 23,
        "source_deep_url": ""
      }
    ],
    "values": [
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        "name": "Diplomatic Academy ‘massive open online courses’",
        "description": "",
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        "source_page": null
      },
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        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "cultural competency training",
        "description": "",
        "source_url": "",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: The advancement of Australia’s international strategic, security and economic interests",
        "description": "Including through bilateral, regional and multilateral engagement on Australian Government foreign, trade and international development policy priorities",
        "activities": [
          "Negotiate and advocate internationally and provide international policy advice",
          "Deliver international development and humanitarian assistance"
        ],
        "source_url": "",
        "source_page": 23,
        "source_deep_url": ""
      },
      {
        "name": "Outcome 2: The protection and welfare of Australians abroad and access to secure international travel documentation",
        "description": "Through timely and responsive travel advice and consular and passport services in Australia and overseas",
        "activities": [
          "Deliver consular services",
          "Deliver passport services"
        ],
        "source_url": "",
        "source_page": 23,
        "source_deep_url": ""
      },
      {
        "name": "Outcome 3: A secure Australian Government presence overseas",
        "description": "Through the provision of security services and information and communications technology infrastructure, and the management of the Commonwealth’s overseas property estate",
        "activities": [
          "Manage the Australian Government’s overseas network"
        ],
        "source_url": "",
        "source_page": 23,
        "source_deep_url": ""
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "Australia’s treaty obligations are met under Australia’s Comprehensive Safeguards Agreement and Additional Protocol",
        "target": "The International Atomic Energy Agency (IAEA) grants a ‘broader conclusion’ for Australia confirming Australia’s compliance",
        "latest_result": "Achieved",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 25,
        "result_source_url": "http://dfat.gov.au/sites/default/files/dfat-annual-report-2024-25.pdf",
        "result_source_page": 25
      },
      {
        "code": "CCE02",
        "measure": "Australia’s standing in the region is enhanced through DFAT’s public diplomacy",
        "target": "Case study on implementation of planned first-year activities of the ASEAN–Australia Centre demonstrates performance",
        "latest_result": "Achieved",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 25,
        "result_source_url": "http://dfat.gov.au/sites/default/files/dfat-annual-report-2024-25.pdf",
        "result_source_page": 25
      },
      {
        "code": "CCE03",
        "measure": "Increased number and diversity of Australian university undergraduates with Indo-Pacific capability",
        "target": "8,000 Australian university undergraduates complete a New Colombo Plan program to the Indo-Pacific region in 2024–25",
        "latest_result": "Achieved",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 25,
        "result_source_url": "http://dfat.gov.au/sites/default/files/dfat-annual-report-2024-25.pdf",
        "result_source_page": 25
      }
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        "A secure Australian Government presence overseas"
      ],
      "watch_terms": [
        "Australia’s treaty obligations are met under Australia’s Comprehensive Safeguards Agreement and Additional Protocol",
        "Australia’s standing in the region is enhanced through DFAT’s public diplomacy",
        "Increased number and diversity of Australian university undergraduates with Indo-Pacific capability"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": ""
  },
  "global_initiatives": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": null,
    "vision_source_page": null,
    "purposes": "To make Australia stronger, safer and more prosperous, to provide timely and responsive consular and passport services, and to ensure a secure Australian Government presence overseas. [AR p.23]",
    "purposes_source_page": 23,
    "how_we_deliver": "The department achieves its purpose by delivering its three outcomes and six key activities. [AR p.23]",
    "how_we_deliver_source_page": 23,
    "government_priorities": [
      {
        "text": "Advancing Australia’s international strategic, security and economic interests",
        "source_page": 23
      },
      {
        "text": "The protection and welfare of Australians abroad and access to secure international travel documentation",
        "source_page": 23
      },
      {
        "text": "A secure Australian Government presence overseas",
        "source_page": 23
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: The advancement of Australia’s international strategic, security and economic interests",
        "description": "Including through bilateral, regional and multilateral engagement on Australian Government foreign, trade and international development policy priorities",
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          "Negotiate and advocate internationally and provide international policy advice",
          "Deliver international development and humanitarian assistance"
        ],
        "source_page": 23
      },
      {
        "name": "Outcome 2: The protection and welfare of Australians abroad and access to secure international travel documentation",
        "description": "Through timely and responsive travel advice and consular and passport services in Australia and overseas",
        "key_activities": [
          "Deliver consular services",
          "Deliver passport services"
        ],
        "source_page": 23
      },
      {
        "name": "Outcome 3: A secure Australian Government presence overseas",
        "description": "Through the provision of security services and information and communications technology infrastructure, and the management of the Commonwealth’s overseas property estate",
        "key_activities": [
          "Manage the Australian Government’s overseas network"
        ],
        "source_page": 23
      }
    ],
    "values": [
      "Diplomatic Academy ‘massive open online courses’",
      "integrity training",
      "cultural competency training"
    ],
    "values_framework_name": null,
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "Australia’s treaty obligations are met under Australia’s Comprehensive Safeguards Agreement and Additional Protocol",
        "target": "The International Atomic Energy Agency (IAEA) grants a ‘broader conclusion’ for Australia confirming Australia’s compliance",
        "source_page": 25
      },
      {
        "code": "CCE02",
        "measure": "Australia’s standing in the region is enhanced through DFAT’s public diplomacy",
        "target": "Case study on implementation of planned first-year activities of the ASEAN–Australia Centre demonstrates performance",
        "source_page": 25
      },
      {
        "code": "CCE03",
        "measure": "Increased number and diversity of Australian university undergraduates with Indo-Pacific capability",
        "target": "8,000 Australian university undergraduates complete a New Colombo Plan program to the Indo-Pacific region in 2024–25",
        "source_page": 25
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "Australia’s treaty obligations are met under Australia’s Comprehensive Safeguards Agreement and Additional Protocol",
        "result": "Achieved",
        "status": "Achieved",
        "source_page": 25
      },
      {
        "code": "CCE02",
        "measure": "Australia’s standing in the region is enhanced through DFAT’s public diplomacy",
        "result": "Achieved",
        "status": "Achieved",
        "source_page": 25
      },
      {
        "code": "CCE03",
        "measure": "Increased number and diversity of Australian university undergraduates with Indo-Pacific capability",
        "result": "Achieved",
        "status": "Achieved",
        "source_page": 25
      }
    ],
    "_source_urls": {
      "annual_report_url": "http://dfat.gov.au/sites/default/files/dfat-annual-report-2024-25.pdf",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "B-002515",
      "entity_name": "Australia-Indonesia Institute (AII)",
      "folder_name": "Australia-Indonesia-Institute-AII",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "[Page 34]\nChapter 2 Report on performance | Annual performance statements\nTable 2.2 (continued): Performance results summary across 3 outcomes, 6 key activities and 12 measures, 2024–25\nKey activity 5: Deliver passport services\nMeasure 9: Australian passports are processed efficiently Achieved\n• Target: 95% of travel documents are available within 6 weeks of lodgement* Achieved\n• Target: 98% of priority passports are processed within 2 business days Achieved\n• Target: 98% of fast-track passports are processed within 5 business days* Achieved\n• Target: Travel document processing efficiency is greater than or equal to 90% Achieved\nof the agreed benchmark*\nMeasure 10: Customers are satisfied with passport services Achieved\n• Target: 85% satisfaction rate overall from customer surveys Achieved\nOutcome 3",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2024-25.pdf (http://dfat.gov.au/sites/default/files/dfat-annual-report-2024-25.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "B-002515",
      "entity_name": "Australia-Indonesia Institute (AII)",
      "folder_name": "Australia-Indonesia-Institute-AII",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "[Page 34]\nChapter 2 Report on performance | Annual performance statements\nTable 2.2 (continued): Performance results summary across 3 outcomes, 6 key activities and 12 measures, 2024–25\nKey activity 5: Deliver passport services\nMeasure 9: Australian passports are processed efficiently Achieved\n• Target: 95% of travel documents are available within 6 weeks of lodgement* Achieved\n• Target: 98% of priority passports are processed within 2 business days Achieved\n• Target: 98% of fast-track passports are processed within 5 business days* Achieved\n• Target: Travel document processing efficiency is greater than or equal to 90% Achieved\nof the agreed benchmark*\nMeasure 10: Customers are satisfied with passport services Achieved\n• Target: 85% satisfaction rate overall from customer surveys Achieved\nOutcome 3",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2024-25.pdf (http://dfat.gov.au/sites/default/files/dfat-annual-report-2024-25.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "B-002515",
      "entity_name": "Australia-Indonesia Institute (AII)",
      "folder_name": "Australia-Indonesia-Institute-AII",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "[Page 122]\nDFAT Annual Report 2022–23\nPerformance measure 6.4: Clients are satisfied with passport services\nOverall performance Achieved\nPlanned performance 85 per cent satisfaction rate of overall passport service from Achieved\nresult client survey. (85 per cent)\nMethodology Data from an independently conducted customer satisfaction survey.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2022-23.pdf (http://dfat.gov.au/sites/default/files/dfat-annual-report-2022-23.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "B-002515",
      "entity_name": "Australia-Indonesia Institute (AII)",
      "folder_name": "Australia-Indonesia-Institute-AII",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "[Page 122]\nDFAT Annual Report 2022–23\nPerformance measure 6.4: Clients are satisfied with passport services\nOverall performance Achieved\nPlanned performance 85 per cent satisfaction rate of overall passport service from Achieved\nresult client survey. (85 per cent)\nMethodology Data from an independently conducted customer satisfaction survey.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2022-23.pdf (http://dfat.gov.au/sites/default/files/dfat-annual-report-2022-23.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "B-002515",
      "entity_name": "Australia-Indonesia Institute (AII)",
      "folder_name": "Australia-Indonesia-Institute-AII",
      "category": "Staff Productivity",
      "scale": "small",
      "title": "Reusable briefing and summary assistant for internal documents",
      "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.",
      "quote": "[Page 45]\nReport on performance 35 SECTION O2\nPriority 1: Promote a stable and prosperous Indo‑Pacific\nFigure 5 – DFAT support for ministers, briefing and other products\n5 VISITS\nfor our portfolio ministers to\n13 COUNTRIES\nfor a combined duration of\n34 DAYS\n7,580 1,153\nMinisterial correspondence Ministerial submissions\n818 2,000+\nQuestions on Notice Responses to requests\nfor ICT support from\nministerial offices",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "annual-reports/2020-21.pdf (http://dfat.gov.au/sites/default/files/dfat-annual-report-2020-21.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "B-002515",
      "entity_name": "Australia-Indonesia Institute (AII)",
      "folder_name": "Australia-Indonesia-Institute-AII",
      "category": "Staff Productivity",
      "scale": "large",
      "title": "Department-wide knowledge and briefing platform",
      "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.",
      "quote": "[Page 45]\nReport on performance 35 SECTION O2\nPriority 1: Promote a stable and prosperous Indo‑Pacific\nFigure 5 – DFAT support for ministers, briefing and other products\n5 VISITS\nfor our portfolio ministers to\n13 COUNTRIES\nfor a combined duration of\n34 DAYS\n7,580 1,153\nMinisterial correspondence Ministerial submissions\n818 2,000+\nQuestions on Notice Responses to requests\nfor ICT support from\nministerial offices",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "annual-reports/2020-21.pdf (http://dfat.gov.au/sites/default/files/dfat-annual-report-2020-21.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "B-002515",
      "entity_name": "Australia-Indonesia Institute (AII)",
      "folder_name": "Australia-Indonesia-Institute-AII",
      "category": "Regulation & Policy",
      "scale": "small",
      "title": "Regulatory burden scan for forms, guidance, and reporting",
      "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.",
      "quote": "[Page 51]\nReport on performance 41 SECTION O2\nPriority 2: Pursue our economic, trade and investment opportunities\nFigure 7 – Domestic business outreach 2020–21\n6 1,149 985\nGlobal Market Global Market Insights\nInsights seminars Seminar attendees\nDomestic\nconsultations\nwith over\n750\n70+ 6,381\nbusinesses\nNumber of Market Insights unique visits to\nreports on individual Market Insights\nmarkets to help businesses website\nidentify and navigate new\nmarket opportunities\nWith the Export Council of Australia, we promoted our understanding of overseas markets through\na series of six Global Market Insights seminars, attended by almost 1,150 participants, with heads of\nmission and senior trade commissioners providing market political risk advice direct to business.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2020-21.pdf (http://dfat.gov.au/sites/default/files/dfat-annual-report-2020-21.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-002515",
      "entity_name": "Australia-Indonesia Institute (AII)",
      "folder_name": "Australia-Indonesia-Institute-AII",
      "category": "Regulation & Policy",
      "scale": "large",
      "title": "Adaptive regulation program with live feedback loops",
      "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.",
      "quote": "[Page 51]\nReport on performance 41 SECTION O2\nPriority 2: Pursue our economic, trade and investment opportunities\nFigure 7 – Domestic business outreach 2020–21\n6 1,149 985\nGlobal Market Global Market Insights\nInsights seminars Seminar attendees\nDomestic\nconsultations\nwith over\n750\n70+ 6,381\nbusinesses\nNumber of Market Insights unique visits to\nreports on individual Market Insights\nmarkets to help businesses website\nidentify and navigate new\nmarket opportunities\nWith the Export Council of Australia, we promoted our understanding of overseas markets through\na series of six Global Market Insights seminars, attended by almost 1,150 participants, with heads of\nmission and senior trade commissioners providing market political risk advice direct to business.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2020-21.pdf (http://dfat.gov.au/sites/default/files/dfat-annual-report-2020-21.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
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    {
      "entity_id": "B-002515",
      "entity_name": "Australia-Indonesia Institute (AII)",
      "folder_name": "Australia-Indonesia-Institute-AII",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "Figure 3.1: DFAT committee structure, at 30 June 2025\nMade simple for Annual Report 2024-25 as at 30June 2025\nSecretary Audit and Risk\nCommittee\nExecutive Board\nDevelopment Implementation Operations People and Strategic\nProgram and Enabling Committee Culture Policy\nCommittee Committee Committee Committee\nThe Executive Board, chaired by the Secretary, guided the strategic direction of the\ndepartment, oversaw financial and operational performance through the allocation of\nresources, resolved major issues, managed enterprise risks, and ensured accountability\nand regulatory requirements were met.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2024-25.pdf (http://dfat.gov.au/sites/default/files/dfat-annual-report-2024-25.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-002515",
      "entity_name": "Australia-Indonesia Institute (AII)",
      "folder_name": "Australia-Indonesia-Institute-AII",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "Figure 3.1: DFAT committee structure, at 30 June 2025\nMade simple for Annual Report 2024-25 as at 30June 2025\nSecretary Audit and Risk\nCommittee\nExecutive Board\nDevelopment Implementation Operations People and Strategic\nProgram and Enabling Committee Culture Policy\nCommittee Committee Committee Committee\nThe Executive Board, chaired by the Secretary, guided the strategic direction of the\ndepartment, oversaw financial and operational performance through the allocation of\nresources, resolved major issues, managed enterprise risks, and ensured accountability\nand regulatory requirements were met.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2024-25.pdf (http://dfat.gov.au/sites/default/files/dfat-annual-report-2024-25.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-002515",
      "entity_name": "Australia-Indonesia Institute (AII)",
      "folder_name": "Australia-Indonesia-Institute-AII",
      "category": "Procurement & Delivery",
      "scale": "small",
      "title": "Procurement lessons library for repeat purchases",
      "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.",
      "quote": "[Page 59]\nChapter 2 Report on performance | Annual performance statements\nKey activity 2: Deliver international development and humanitarian assistance\nMeasure 6: The development program is effective, efficient and responsive\nOverall\nAchieved\nperformance\nTarget and result At least 85 per cent of investments are assessed as satisfactory on both\neffectiveness and efficiency criteria in the investment monitoring reports process\nAchieved (85 per cent)\nMethodology Internal analysis of annual ratings in investment monitoring reports (IMRs), which\nconsist of 3 types: standard IMRs, humanitarian investment monitoring reports\n(HIMRs) and final investment monitoring reports (FIMRs).",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "annual-reports/2023-24.pdf (http://dfat.gov.au/sites/default/files/dfat-annual-report-2023-24.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
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    {
      "entity_id": "B-002515",
      "entity_name": "Australia-Indonesia Institute (AII)",
      "folder_name": "Australia-Indonesia-Institute-AII",
      "category": "Procurement & Delivery",
      "scale": "large",
      "title": "Portfolio delivery office for major investments",
      "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.",
      "quote": "[Page 59]\nChapter 2 Report on performance | Annual performance statements\nKey activity 2: Deliver international development and humanitarian assistance\nMeasure 6: The development program is effective, efficient and responsive\nOverall\nAchieved\nperformance\nTarget and result At least 85 per cent of investments are assessed as satisfactory on both\neffectiveness and efficiency criteria in the investment monitoring reports process\nAchieved (85 per cent)\nMethodology Internal analysis of annual ratings in investment monitoring reports (IMRs), which\nconsist of 3 types: standard IMRs, humanitarian investment monitoring reports\n(HIMRs) and final investment monitoring reports (FIMRs).",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "annual-reports/2023-24.pdf (http://dfat.gov.au/sites/default/files/dfat-annual-report-2023-24.pdf)",
      "implementation": [
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        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
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