{ "entity_id": "S-SA-001", "folder": "Attorney-General-s-Department", "name": "Attorney-General's Department", "type": "State Department", "jurisdiction": "SA", "portfolio": "Attorney-General", "website": "https://www.agd.sa.gov.au/", "data_status": "inherited", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": true, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 11, "n_kpi_targets": 8, "n_kpi_results": 8, "n_outcomes": 1, "verified_own_data": false, "vision_shared_with_n_others": 16 }, "strategy_profile": { "status": "needs_review", "confidence": "low", "summary": "Achieve a just and secure society through the maintenance and improvement of Australia’s law, justice, security and integrity frameworks. [CP p.8]", "official_site_url": "https://www.agd.sa.gov.au/", "source_documents": [ { "type": "annual_report", "title": "annual-reports/2020-21.pdf", "url": null, "period": null, "confidence": "high" }, { "type": "annual_report", "title": "annual-reports/2021-22.pdf", "url": null, "period": null, "confidence": "high" }, { "type": "annual_report", "title": "annual-reports/2022-23.pdf", "url": null, "period": null, "confidence": "high" }, { "type": "annual_report", "title": "annual-reports/2023-24.pdf", "url": null, "period": null, "confidence": "high" }, { "type": "annual_report", "title": "annual-reports/2024-25.pdf", "url": null, "period": null, "confidence": "high" } ], "purpose": { "text": "Achieve a just and secure society through the maintenance and improvement of Australia’s law, justice, security and integrity frameworks. [CP p.8]", "source_url": "", "source_page": 8, "source_deep_url": "" }, "vision": { "text": "null", "source_url": "", "source_page": null, "source_deep_url": "" }, "strategic_priorities": [ { "title": "Supporting the transition to a new Attorney-General", "description": "Supporting the transition to a new Attorney-General", "source_url": "", "source_page": 2, "source_deep_url": "" }, { "title": "Implementing Machinery of Government changes", "description": "Implementing Machinery of Government changes", "source_url": "", "source_page": 2, "source_deep_url": "" }, { "title": "Our commitment to Reconciliation and improving First Nations representation", "description": "Our commitment to Reconciliation and improving First Nations representation", "source_url": "", "source_page": 3, "source_deep_url": "" }, { "title": "Investing in the responsible use of Artificial Intelligence (AI)", "description": "Investing in the responsible use of Artificial Intelligence (AI)", "source_url": "", "source_page": 3, "source_deep_url": "" }, { "title": "Improving Australia’s law justice, security and integrity frameworks", "description": "Improving Australia’s law justice, security and integrity frameworks", "source_url": "", "source_page": 4, "source_deep_url": "" } ], "values": [ { "name": "integrity", "description": "", "source_url": "", "source_page": null }, { "name": "accountability", "description": "", "source_url": "", "source_page": null }, { "name": "respect", "description": "", "source_url": "", "source_page": null }, { "name": "collaboration", "description": "", "source_url": "", "source_page": null }, { "name": "innovation", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: A just and secure society", "description": "Through the maintenance and improvement of Australia’s law, justice, security and integrity frameworks.", "activities": [ "Provide legal services and policy advice and oversee legal services across government", "Manage casework", "Administer and advise on legal and policy frameworks", "Administer and implement programs and services" ], "source_url": "", "source_page": 8, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Overall client satisfaction", "target": "80%", "latest_result": "80%", "status": "Achieved", "target_source_url": "", "target_source_page": 28, "result_source_url": null, "result_source_page": 28 }, { "code": "CCE02", "measure": "Average performance rating from stakeholders", "target": "78 index points", "latest_result": "79 index points", "status": "Partly achieved", "target_source_url": "", "target_source_page": 27, "result_source_url": null, "result_source_page": 27 }, { "code": "CCE03", "measure": "AGS Net Production", "target": "103%", "latest_result": "104%", "status": "Achieved", "target_source_url": "", "target_source_page": 28, "result_source_url": null, "result_source_page": 28 }, { "code": "CCE04", "measure": "Average performance rating from stakeholders", "target": "78 index points", "latest_result": "76 index points", "status": "Not achieved", "target_source_url": "", "target_source_page": 29, "result_source_url": null, "result_source_page": 29 }, { "code": "CCE05", "measure": "Minimum of casework matters finalised", "target": "1,745", "latest_result": "2,310", "status": "Achieved", "target_source_url": "", "target_source_page": 29, "result_source_url": null, "result_source_page": 29 }, { "code": "CCE06", "measure": "Percentage of extradition legal proceedings heard and determined", "target": "80%", "latest_result": "87.5%", "status": "Achieved", "target_source_url": "", "target_source_page": 29, "result_source_url": null, "result_source_page": 29 }, { "code": "CCE07", "measure": "Average performance rating from stakeholders", "target": "78 index points", "latest_result": "78 index points", "status": "Partly achieved", "target_source_url": "", "target_source_page": 31, "result_source_url": null, "result_source_page": 31 }, { "code": "CCE08", "measure": "Percentage of assessed policy advice to the Minister rated as effective", "target": "100%", "latest_result": "100%", "status": "Achieved", "target_source_url": "", "target_source_page": 31, "result_source_url": null, "result_source_page": 31 } ], "document_alignment_terms": { "must_support": [ "Achieve a just and secure society through the maintenance and improvement of Australia’s law, justice, security and integrity frameworks. [CP p.8]", "null", "Supporting the transition to a new Attorney-General", "Implementing Machinery of Government changes", "Our commitment to Reconciliation and improving First Nations representation", "Investing in the responsible use of Artificial Intelligence (AI)", "Improving Australia’s law justice, security and integrity frameworks" ], "watch_terms": [ "Overall client satisfaction", "Average performance rating from stakeholders", "AGS Net Production", "Average performance rating from stakeholders", "Minimum of casework matters finalised", "Percentage of extradition legal proceedings heard and determined", "Average performance rating from stakeholders", "Percentage of assessed policy advice to the Minister rated as effective" ], "avoid_claiming_without_evidence": [] }, "review_note": "This entity appears to share a parent or related entity's strategy text; verify its own strategy before publishing." }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "null", "vision_source_page": null, "purposes": "Achieve a just and secure society through the maintenance and improvement of Australia’s law, justice, security and integrity frameworks. [CP p.8]", "purposes_source_page": 8, "how_we_deliver": "We deliver high-quality legal services, provide high-quality policy advice and oversee the efficient and effective provision of legal services to the Australian Government and its entities. [AR p.12]", "how_we_deliver_source_page": 12, "government_priorities": [ { "text": "Supporting the transition to a new Attorney-General", "source_page": 2 }, { "text": "Implementing Machinery of Government changes", "source_page": 2 }, { "text": "Our commitment to Reconciliation and improving First Nations representation", "source_page": 3 }, { "text": "Investing in the responsible use of Artificial Intelligence (AI)", "source_page": 3 }, { "text": "Improving Australia’s law justice, security and integrity frameworks", "source_page": 4 } ], "outcomes": [ { "name": "Outcome 1: A just and secure society", "description": "Through the maintenance and improvement of Australia’s law, justice, security and integrity frameworks.", "key_activities": [ "Provide legal services and policy advice and oversee legal services across government", "Manage casework", "Administer and advise on legal and policy frameworks", "Administer and implement programs and services" ], "source_page": 8 } ], "values": [ "integrity", "accountability", "respect", "collaboration", "innovation" ], "values_framework_name": "null", "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Overall client satisfaction", "target": "80%", "source_page": 28 }, { "code": "CCE02", "measure": "Average performance rating from stakeholders", "target": "78 index points", "source_page": 27 }, { "code": "CCE03", "measure": "AGS Net Production", "target": "103%", "source_page": 28 }, { "code": "CCE04", "measure": "Average performance rating from stakeholders", "target": "78 index points", "source_page": 29 }, { "code": "CCE05", "measure": "Minimum of casework matters finalised", "target": "1,745", "source_page": 29 }, { "code": "CCE06", "measure": "Percentage of extradition legal proceedings heard and determined", "target": "80%", "source_page": 29 }, { "code": "CCE07", "measure": "Average performance rating from stakeholders", "target": "78 index points", "source_page": 31 }, { "code": "CCE08", "measure": "Percentage of assessed policy advice to the Minister rated as effective", "target": "100%", "source_page": 31 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Overall client satisfaction", "result": "80%", "status": "Achieved", "source_page": 28 }, { "code": "CCE02", "measure": "Average performance rating from stakeholders", "result": "79 index points", "status": "Partly achieved", "source_page": 27 }, { "code": "CCE03", "measure": "AGS Net Production", "result": "104%", "status": "Achieved", "source_page": 28 }, { "code": "CCE04", "measure": "Average performance rating from stakeholders", "result": "76 index points", "status": "Not achieved", "source_page": 29 }, { "code": "CCE05", "measure": "Minimum of casework matters finalised", "result": "2,310", "status": "Achieved", "source_page": 29 }, { "code": "CCE06", "measure": "Percentage of extradition legal proceedings heard and determined", "result": "87.5%", "status": "Achieved", "source_page": 29 }, { "code": "CCE07", "measure": "Average performance rating from stakeholders", "result": "78 index points", "status": "Partly achieved", "source_page": 31 }, { "code": "CCE08", "measure": "Percentage of assessed policy advice to the Minister rated as effective", "result": "100%", "status": "Achieved", "source_page": 31 } ], "_source_urls": { "annual_report_url": "", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-SA-001", "entity_name": "Attorney-General's Department", "folder_name": "Attorney-General-s-Department", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 150]\n146 Annual\nReport\n2023–24\nAppendix\n2:\nMethodologies\nTABLE 16: PERFORMANCE MEASURES AND SURVEY RESULTS FOR EFFECTIVENESS AND EFFICIENCY\nKey activity Performance measure 2024 Effectiveness Efficiency Number Response\ntarget result result of rate 1\nresponses\n1: Provide legal services and Performance measure 1.2: International law and policy advice 77ip 82ip 76ip 118 22%\npolicy advice and oversee legal\nservices across government\nPerformance measure 1.3: Constitutional policy and related 77ip 68ip 64ip 58 26%\npublic law advice\nPerformance measure 1.5: Manage significant legal issues and 77ip 73ip N/A 63 23%\narrangements for Australian Government Legal Services 2\n2: Manage casework Performance measure 2.1: International crime cooperation, 77ip 76ip 69ip 225 25%\nfederal offender, international family law and private\ninternational law casework", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2023-24.pdf", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-SA-001", "entity_name": "Attorney-General's Department", "folder_name": "Attorney-General-s-Department", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 150]\n146 Annual\nReport\n2023–24\nAppendix\n2:\nMethodologies\nTABLE 16: PERFORMANCE MEASURES AND SURVEY RESULTS FOR EFFECTIVENESS AND EFFICIENCY\nKey activity Performance measure 2024 Effectiveness Efficiency Number Response\ntarget result result of rate 1\nresponses\n1: Provide legal services and Performance measure 1.2: International law and policy advice 77ip 82ip 76ip 118 22%\npolicy advice and oversee legal\nservices across government\nPerformance measure 1.3: Constitutional policy and related 77ip 68ip 64ip 58 26%\npublic law advice\nPerformance measure 1.5: Manage significant legal issues and 77ip 73ip N/A 63 23%\narrangements for Australian Government Legal Services 2\n2: Manage casework Performance measure 2.1: International crime cooperation, 77ip 76ip 69ip 225 25%\nfederal offender, international family law and private\ninternational law casework", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2023-24.pdf", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-SA-001", "entity_name": "Attorney-General's Department", "folder_name": "Attorney-General-s-Department", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "Portfolio Budget Corporate Plan Annual Report\nStatements 2022–26 2022–23\nOutcomes Purposes Performance\nmeasures and targets\nPrograms: Key activities:\nPrograms Key activities:\n1.1 Operating Expenses 1 Provide legal services :\n1, 2, 3, 4, 5\n– Legal Services and and policy advice and\n1.1\nFamilies oversee legal services 1, 2, 3, 4\n1.2 Operating Expenses across government 1.2\n1\n– National Security 2 Manage casework 1.3\nand International 3 Administer and advise 4\n1.3 Australian on legal and policy 1.4 4\nGovernment frameworks 1.5\n4\nSolicitor 4 Administer and\n1.6\n1.4 Justice Services implement programs 5\n1.5 Family Relationships and services 1.7\n1.6 Criminal Justice 5 Establish and support\n1.7 Royal Commissions royal commissions and\nother bodies\nAchieve a just and secure society through the maintenance and improvement of\nAustralia’s law, justice and integrity frameworks", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2022-23.pdf", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-SA-001", "entity_name": "Attorney-General's Department", "folder_name": "Attorney-General-s-Department", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "Portfolio Budget Corporate Plan Annual Report\nStatements 2022–26 2022–23\nOutcomes Purposes Performance\nmeasures and targets\nPrograms: Key activities:\nPrograms Key activities:\n1.1 Operating Expenses 1 Provide legal services :\n1, 2, 3, 4, 5\n– Legal Services and and policy advice and\n1.1\nFamilies oversee legal services 1, 2, 3, 4\n1.2 Operating Expenses across government 1.2\n1\n– National Security 2 Manage casework 1.3\nand International 3 Administer and advise 4\n1.3 Australian on legal and policy 1.4 4\nGovernment frameworks 1.5\n4\nSolicitor 4 Administer and\n1.6\n1.4 Justice Services implement programs 5\n1.5 Family Relationships and services 1.7\n1.6 Criminal Justice 5 Establish and support\n1.7 Royal Commissions royal commissions and\nother bodies\nAchieve a just and secure society through the maintenance and improvement of\nAustralia’s law, justice and integrity frameworks", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2022-23.pdf", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-SA-001", "entity_name": "Attorney-General's Department", "folder_name": "Attorney-General-s-Department", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "Our Key Activities\nKey Activity 1 Key Activity 2 Key Activity 3 Key Activity 4\nProvide legal services Manage casework Administer and advise Administer and\nand policy advice and on legal policy and implement programs\noversee legal services frameworks and services\nacross government\n1.1 AGS legal services 2.1 International crime 3.1 Administration of 4.1 Legal assistance\ncooperation, federal legal and policy\n1.2 International law offender international law frameworks for which the 4.2 Family Relationship\nand policy advice casework department is responsible Services Program\n1.3 Constitutional policy 4.3 Building counter-fraud\nand related public law capability across\nadvice government\n1.4 Operation of AGS 4.4 Administration of the\nForeign Influence\n1.5 Manage significant Transparency Scheme,\nlegal issues and Lobbying Code of Conduct\narrangements for and Modern Slavery", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2024-25.pdf", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-SA-001", "entity_name": "Attorney-General's Department", "folder_name": "Attorney-General-s-Department", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "Our Key Activities\nKey Activity 1 Key Activity 2 Key Activity 3 Key Activity 4\nProvide legal services Manage casework Administer and advise Administer and\nand policy advice and on legal policy and implement programs\noversee legal services frameworks and services\nacross government\n1.1 AGS legal services 2.1 International crime 3.1 Administration of 4.1 Legal assistance\ncooperation, federal legal and policy\n1.2 International law offender international law frameworks for which the 4.2 Family Relationship\nand policy advice casework department is responsible Services Program\n1.3 Constitutional policy 4.3 Building counter-fraud\nand related public law capability across\nadvice government\n1.4 Operation of AGS 4.4 Administration of the\nForeign Influence\n1.5 Manage significant Transparency Scheme,\nlegal issues and Lobbying Code of Conduct\narrangements for and Modern Slavery", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2024-25.pdf", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-SA-001", "entity_name": "Attorney-General's Department", "folder_name": "Attorney-General-s-Department", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "Our Key Activities\nKey Activity 1 Key Activity 2 Key Activity 3 Key Activity 4\nProvide legal services Manage casework Administer and advise Administer and\nand policy advice and on legal policy and implement programs\noversee legal services frameworks and services\nacross government\n1.1 AGS legal services 2.1 International crime 3.1 Administration of 4.1 Legal assistance\ncooperation, federal legal and policy\n1.2 International law offender international law frameworks for which the 4.2 Family Relationship\nand policy advice casework department is responsible Services Program\n1.3 Constitutional policy 4.3 Building counter-fraud\nand related public law capability across\nadvice government\n1.4 Operation of AGS 4.4 Administration of the\nForeign Influence\n1.5 Manage significant Transparency Scheme,\nlegal issues and Lobbying Code of Conduct\narrangements for and Modern Slavery", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2024-25.pdf", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-SA-001", "entity_name": "Attorney-General's Department", "folder_name": "Attorney-General-s-Department", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "Our Key Activities\nKey Activity 1 Key Activity 2 Key Activity 3 Key Activity 4\nProvide legal services Manage casework Administer and advise Administer and\nand policy advice and on legal policy and implement programs\noversee legal services frameworks and services\nacross government\n1.1 AGS legal services 2.1 International crime 3.1 Administration of 4.1 Legal assistance\ncooperation, federal legal and policy\n1.2 International law offender international law frameworks for which the 4.2 Family Relationship\nand policy advice casework department is responsible Services Program\n1.3 Constitutional policy 4.3 Building counter-fraud\nand related public law capability across\nadvice government\n1.4 Operation of AGS 4.4 Administration of the\nForeign Influence\n1.5 Manage significant Transparency Scheme,\nlegal issues and Lobbying Code of Conduct\narrangements for and Modern Slavery", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2024-25.pdf", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-SA-001", "entity_name": "Attorney-General's Department", "folder_name": "Attorney-General-s-Department", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "The department’s independent Audit and Risk Management Committee oversaw the\ndepartment’s implementation of the ANAO recommendations and agreed in August 2021 that the\nrecommendations had been addressed and completed.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2021-22.pdf", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-SA-001", "entity_name": "Attorney-General's Department", "folder_name": "Attorney-General-s-Department", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "The department’s independent Audit and Risk Management Committee oversaw the\ndepartment’s implementation of the ANAO recommendations and agreed in August 2021 that the\nrecommendations had been addressed and completed.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2021-22.pdf", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-SA-001", "entity_name": "Attorney-General's Department", "folder_name": "Attorney-General-s-Department", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Performance targets Result\n4.7.1 Stakeholder and client satisfaction greater than 80% in relation to: ACHIEVED\n• effectiveness (expertise and quality of relationship)\n• efficiency (timeliness and responsiveness)\n4.7.2 Qualitative analysis shows that the department’s engagement in the Pacific has ACHIEVED\ncontributed to improved Pacific capacity to address and collaborate on law and justice\nissues\nSource\nPortfolio Budget Statements 2020–21, Outcome 1, Program 1.2, page 33\nCorporate Plan 2020–24, page 41\n4.7.1 In response to questions related to this target in the department’s stakeholder survey, 100% of\nrespondents rated our effectiveness and efficiency positively.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2020-21.pdf", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-SA-001", "entity_name": "Attorney-General's Department", "folder_name": "Attorney-General-s-Department", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Performance targets Result\n4.7.1 Stakeholder and client satisfaction greater than 80% in relation to: ACHIEVED\n• effectiveness (expertise and quality of relationship)\n• efficiency (timeliness and responsiveness)\n4.7.2 Qualitative analysis shows that the department’s engagement in the Pacific has ACHIEVED\ncontributed to improved Pacific capacity to address and collaborate on law and justice\nissues\nSource\nPortfolio Budget Statements 2020–21, 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