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"result_source_page": null }, { "code": "17AD(da)", "measure": "Information about executive remuneration in accordance with Subdivision C of Division 3A of Part 2-3 of the Rule", "target": "Mandatory", "latest_result": "", "status": "", "target_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-09/nhfb_corporateplan_2025-26.pdf", "target_source_page": 101, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": null }, { "code": "1.1", "measure": "Funding calculations are accurate", "target": "", "latest_result": "Met", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 38 }, { "code": "1.2", "measure": "Funding entitlements reconcile to actual services delivered", "target": "", "latest_result": "Met", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 38 }, { "code": "1.3", "measure": "Public hospital services are funded through the appropriate Commonwealth program", "target": "", "latest_result": "Met", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 38 }, { "code": "1.4", "measure": "The Treasurer is advised in a timely manner", "target": "", "latest_result": "Met", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 38 }, { "code": "2.1", "measure": "Payments to each Local Hospital Network (LHN) accord with directions from responsible State and Territory Ministers and the Administrator’s Three Year Data Plan", "target": "", "latest_result": "Partially Met", "status": "Partially achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 48 }, { "code": "2.2", "measure": "Maintain the integrity of the Payments System", "target": "", "latest_result": "Met", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 48 }, { "code": "3.1", "measure": "Ministers receive required information in a timely manner", "target": "", "latest_result": "Met", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 54 }, { "code": "3.2", "measure": "Monthly and annual reporting of funding, payments and services", "target": "", "latest_result": "Met", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 54 }, { "code": "3.3", "measure": "Quarterly and annual reporting of Commonwealth, State and Territory compliance with the Administrator’s Data Plan", "target": "", "latest_result": "Partially Met", "status": "Partially achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 54 }, { "code": "4.1", "measure": "A positive workplace culture where people feel valued", "target": "", "latest_result": "Not Met", "status": "Not achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 70 }, { "code": "4.2", "measure": "An innovative team willing to explore best practice approaches", "target": "", "latest_result": "Partially Met", "status": "Partially achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 70 }, { "code": "5.1", "measure": "A positive workplace culture where people feel valued", "target": "", "latest_result": "Partially Met", "status": "Partially achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 70 }, { "code": "5.2", "measure": "An innovative team willing to explore best practice approaches", "target": "", "latest_result": "Not Met", "status": "Not achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "result_source_page": 70 } ], "document_alignment_terms": { "must_support": [ "To support the obligations and responsibilities of the Administrator through best practice administration of public hospital funding [AR p.10]", "To improve transparency of public hospital funding in Australia [CP p.8]", "improve the timeliness and quality of data submissions", "public hospital funding integrity and duplicate payments", "funding neutrality for private patients in public hospitals", "funding cap exemption and reconciliation of highly specialised therapies", "safety and quality measures (e.g. sentinel events, complications and readmissions)", "funding transparency (including out-of-scope funding)" ], "watch_terms": [ "The number of SES and non SES employees covered by agreements etc identified in paragraph 17AG(4)(c)", "The salary ranges available for APS employees by classification level", "A description of non-salary benefits provided to employees", "Information on the number of employees at each classification level who received performance pay", "Information on aggregate amounts of performance pay at each classification level", "Information on the average amount of performance payment, and range of such payments, at each classification level", "Information on aggregate amount of performance payments", "An assessment of effectiveness of assets management where asset management is a significant part of the entity’s activities", "An assessment of entity performance against the Commonwealth Procurement Rules", "A summary statement detailing the number of new reportable consultancy contracts entered into during the period; the total actual expenditure on all such contracts (inclusive of GST); the number of ongoing reportable consultancy contracts that were entered into during a previous reporting period; and the total actual expenditure in the reporting period on those ongoing contracts (inclusive of GST)", "A statement that “During [reporting period], [specified number] new reportable consultancy contracts were entered into involving total actual expenditure of $[specified million]. In addition, [specified number] ongoing reportable consultancy contracts were active during the period, involving total actual expenditure of $[specified million]”", "A summary of the policies and procedures for selecting and engaging consultants and the main categories of purposes for which consultants were selected and engaged" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "To improve transparency of public hospital funding in Australia [CP p.8]", "vision_source_page": 8, "purposes": "To support the obligations and responsibilities of the Administrator through best practice administration of public hospital funding [AR p.10]", "purposes_source_page": 10, "how_we_deliver": "We contribute as a united team and encourage new ideas. We listen actively to the views of others and share information [AR p.8]", "how_we_deliver_source_page": 8, "government_priorities": [ { "text": "improve the timeliness and quality of data submissions", "source_page": 16 }, { "text": "public hospital funding integrity and duplicate payments", "source_page": 16 }, { "text": "funding neutrality for private patients in public hospitals", "source_page": 16 }, { "text": "funding cap exemption and reconciliation of highly specialised therapies", "source_page": 16 }, { "text": "safety and quality measures (e.g. sentinel events, complications and readmissions)", "source_page": 16 }, { "text": "funding transparency (including out-of-scope funding)", "source_page": 16 } ], "outcomes": [ { "name": "Outcome 1: Accurate and timely calculation of Commonwealth funding contributions", "description": "The objective is to accurately and timely calculate the Commonwealth’s funding contributions to public hospitals. This includes ensuring funding calculations reconcile to actual services delivered [AR p.38]", "key_activities": [ "Calculate funding and issue payment advice", "Data collection and analysis", "Reconcile actual activity", "Funding integrity", "Timely payments and bank reconciliations", "End of month processing", "National Health Funding Pool financial statements", "Payments System administration" ], "source_page": 38 }, { "name": "Outcome 2: Best practice financial administration of the National Health Funding Pool", "description": "The objective is to administer the National Health Funding Pool in a best practice manner. This includes making payments to each Local Hospital Network (LHN) accord with directions from responsible State and Territory Ministers and the Administrator’s Three Year Data Plan [AR p.48]", "key_activities": [ "Payments to each Local Hospital Network (LHN) accord with directions from responsible State and Territory Ministers and the Administrator’s Three Year Data Plan", "Maintain the integrity of the Payments System" ], "source_page": 48 }, { "name": "Outcome 3: Effective reporting of public hospital funding", "description": "The objective is to report publicly on funding, payments and services. This includes monthly and annual reporting of Commonwealth, State and Territory compliance with the Administrator’s Data Plan [AR p.54]", "key_activities": [ "Monthly and annual reporting of funding, payments and services", "Quarterly and annual reporting of Commonwealth, State and Territory compliance with the Administrator’s Data Plan" ], "source_page": 54 }, { "name": "Outcome 4: Productive relationships with stakeholders", "description": "The objective is to maintain productive and effective relationships with stakeholders and industry partners, including all Australian Governments, the IHACPA, Australian Institute of Health and Welfare (AIHW) and the Australian Commission on Safety and Quality in Health Care (ACSQHC) [AR p.64]", "key_activities": [ "Provide trusted and impartial advice", "Work plans and information requirements are developed in collaboration with stakeholders", "Quarterly and annual reporting of Commonwealth, State and Territory compliance with the Administrator’s Data Plan" ], "source_page": 64 }, { "name": "Outcome 5: Operate as a high performing organisation", "description": "The objective is to operate as a high performing organisation. This includes fostering a positive workplace culture where people feel valued and an innovative team willing to explore best practice approaches [AR p.70]", "key_activities": [ "A positive workplace culture where people feel valued", "An innovative team willing to explore best practice approaches" ], "source_page": 70 } ], "values": [ "Impartial", "Committed", "Accountable", "Enhance trust", "Respectful", "Ethical", "Stewardship", "Own it" ], "values_framework_name": "United Leadership behaviours", "kpi_targets_2025_26": [ { "code": "17AG(4)(c)(i)", "measure": "The number of SES and non SES employees covered by agreements etc identified in paragraph 17AG(4)(c)", "target": "Mandatory", "source_page": 117 }, { "code": "17AG(4)(c)(ii)", "measure": "The salary ranges available for APS employees by classification level", "target": "Mandatory", "source_page": 117 }, { "code": "17AG(4)(c)(iii)", "measure": "A description of non-salary benefits provided to employees", "target": "Mandatory", "source_page": 117 }, { "code": "17AG(4)(d)(i)", "measure": "Information on the number of employees at each classification level who received performance pay", "target": "If applicable, N/A", "source_page": 117 }, { "code": "17AG(4)(d)(ii)", "measure": "Information on aggregate amounts of performance pay at each classification level", "target": "If applicable, N/A", "source_page": 117 }, { "code": "17AG(4)(d)(iii)", "measure": "Information on the average amount of performance payment, and range of such payments, at each classification level", "target": "If applicable, N/A", "source_page": 117 }, { "code": "17AG(4)(d)(iv)", "measure": "Information on aggregate amount of performance payments", "target": "If applicable, N/A", "source_page": 117 }, { "code": "17AG(5)", "measure": "An assessment of effectiveness of assets management where asset management is a significant part of the entity’s activities", "target": "If applicable, N/A", "source_page": 117 }, { "code": "17AG(6)", "measure": "An assessment of entity performance against the Commonwealth Procurement Rules", "target": "Mandatory", "source_page": 117 }, { "code": "17AG(7)(a)", "measure": "A summary statement detailing the number of new reportable consultancy contracts entered into during the period; the total actual expenditure on all such contracts (inclusive of GST); the number of ongoing reportable consultancy contracts that were entered into during a previous reporting period; and the total actual expenditure in the reporting period on those ongoing contracts (inclusive of GST)", "target": "Mandatory", "source_page": 117 }, { "code": "17AG(7)(b)", "measure": "A statement that “During [reporting period], [specified number] new reportable consultancy contracts were entered into involving total actual expenditure of $[specified million]. In addition, [specified number] ongoing reportable consultancy contracts were active during the period, involving total actual expenditure of $[specified million]”", "target": "Mandatory", "source_page": 117 }, { "code": "17AG(7)(c)", "measure": "A summary of the policies and procedures for selecting and engaging consultants and the main categories of purposes for which consultants were selected and engaged", "target": "Mandatory", "source_page": 117 }, { "code": "17AG(7)(d)", "measure": "A statement that “Annual reports contain information about actual expenditure on reportable consultancy contracts. Information on the value of reportable consultancy contracts is available on the AusTender website”", "target": "Mandatory", "source_page": 117 }, { "code": "17AG(7A)(a)", "measure": "A summary statement detailing the number of new reportable non-consultancy contracts entered into during the period; the total actual expenditure on such contracts (inclusive of GST); the number of ongoing reportable non-consultancy contracts that were entered into during a previous reporting period; and the total actual expenditure in the reporting period on those ongoing contracts (inclusive of GST)", "target": "Mandatory", "source_page": 117 }, { "code": "17AG(7A)(b)", "measure": "A statement that “Annual reports contain information about actual expenditure on reportable non-consultancy contracts. Information on the value of reportable non-consultancy contracts is available on the AusTender website”", "target": "Mandatory", "source_page": 117 }, { "code": "17AD(daa)", "measure": "Additional information about organisations receiving amounts under reportable consultancy contracts or reportable non-consultancy contracts", "target": "Mandatory", "source_page": 117 }, { "code": "17AGA", "measure": "Additional information, in accordance with section 17AGA, about organisations receiving amounts under reportable consultancy contracts or reportable non-consultancy contracts", "target": "Mandatory", "source_page": 117 }, { "code": "17AG(8)", "measure": "If an entity entered into a contract with a value of more than $100 000 (inclusive of GST) and the contract did not provide the Auditor-General with access to the contractor’s premises, the report must include the name of the contractor, purpose and value of the contract, and the reason why a clause allowing access was not included in the contract", "target": "If applicable, N/A", "source_page": 118 }, { "code": "17AG(9)", "measure": "If an entity entered into a contract or there is a standing offer with a value greater than $10 000 (inclusive of GST) which has been exempted from being published in AusTender because it would disclose exempt matters under the FOI Act, the annual report must include a statement that the contract or standing offer has been exempted, and the value of the contract or standing offer, to the extent that doing so does not disclose the exempt matters", "target": "If applicable, N/A", "source_page": 118 }, { "code": "17AG(10)(a)(i)", "measure": "A statement that “[Name of entity] supports small business participation in the Commonwealth Government procurement market. Small and Medium Enterprises (SME) and Small Enterprise participation statistics are available on the Department of Finance’s website”", "target": "Mandatory", "source_page": 118 }, { "code": "17AG(10)(a)(ii)", "measure": "An outline of the ways in which the procurement practices of the entity support small and medium enterprises", "target": "Mandatory", "source_page": 118 }, { "code": "17AG(10)(c)", "measure": "If the entity is considered by the Department administered by the Finance Minister as material in nature—a statement that “[Name of entity] recognises the importance of ensuring that small businesses are paid on time. The results of the Survey of Australian Government Payments to Small Business are available on the Treasury’s website”", "target": "If applicable, N/A", "source_page": 118 }, { "code": "17AD(e)", "measure": "Inclusion of the annual financial statements in accordance with subsection 43(4) of the Act", "target": "Mandatory", "source_page": 122 }, { "code": "17AD(da)", "measure": "Information about executive remuneration in accordance with Subdivision C of Division 3A of Part 2-3 of the Rule", "target": "Mandatory", "source_page": 101 } ], "kpi_results_2024_25": [ { "code": "1.1", "measure": "Funding calculations are accurate", "result": "Met", "status": "Achieved", "source_page": 38 }, { "code": "1.2", "measure": "Funding entitlements reconcile to actual services delivered", "result": "Met", "status": "Achieved", "source_page": 38 }, { "code": "1.3", "measure": "Public hospital services are funded through the appropriate Commonwealth program", "result": "Met", "status": "Achieved", "source_page": 38 }, { "code": "1.4", "measure": "The Treasurer is advised in a timely manner", "result": "Met", "status": "Achieved", "source_page": 38 }, { "code": "2.1", "measure": "Payments to each Local Hospital Network (LHN) accord with directions from responsible State and Territory Ministers and the Administrator’s Three Year Data Plan", "result": "Partially Met", "status": "Partially achieved", "source_page": 48 }, { "code": "2.2", "measure": "Maintain the integrity of the Payments System", "result": "Met", "status": "Achieved", "source_page": 48 }, { "code": "3.1", "measure": "Ministers receive required information in a timely manner", "result": "Met", "status": "Achieved", "source_page": 54 }, { "code": "3.2", "measure": "Monthly and annual reporting of funding, payments and services", "result": "Met", "status": "Achieved", "source_page": 54 }, { "code": "3.3", "measure": "Quarterly and annual reporting of Commonwealth, State and Territory compliance with the Administrator’s Data Plan", "result": "Partially Met", "status": "Partially achieved", "source_page": 54 }, { "code": "4.1", "measure": "A positive workplace culture where people feel valued", "result": "Not Met", "status": "Not achieved", "source_page": 70 }, { "code": "4.2", "measure": "An innovative team willing to explore best practice approaches", "result": "Partially Met", "status": "Partially achieved", "source_page": 70 }, { "code": "5.1", "measure": "A positive workplace culture where people feel valued", "result": "Partially Met", "status": "Partially achieved", "source_page": 70 }, { "code": "5.2", "measure": "An innovative team willing to explore best practice approaches", "result": "Not Met", "status": "Not achieved", "source_page": 70 } ], "_source_urls": { "annual_report_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "corporate_plan_url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-09/nhfb_corporateplan_2025-26.pdf" } }, "ideas": [ { "entity_id": "B-002584", "entity_name": "Administrator of the National Health Funding Pool", "folder_name": "Administrator-of-the-National-Health-Funding-Pool", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 78]\nPART 2: ANNUAL PERFORMANCE\n4.2 WORK PLANS AND INFORMATION REQUIREMENTS ARE DEVELOPED IN\nCOLLABORATION AND CONSULTATION WITH STAKEHOLDERS\nPerformance criteria 4.2 (Corporate Plan)\n2024-25 TARGET RESULT\nThe Administrator’s rolling Three Year Data Plan is updated,\nMet\nagreed with stakeholders and published to the website\nANALYSIS The draft 2025-26 to 2027-28 Data Plan was first\npresented to the Administrator’s Jurisdictional\nThe Administrator is required to develop a rolling\nAdvisory Committee in November 2024, with further\nthree-year data plan that:\ndiscussion at the March 2025 meeting.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2025.pdf (https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002584", "entity_name": "Administrator of the National Health Funding Pool", "folder_name": "Administrator-of-the-National-Health-Funding-Pool", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 78]\nPART 2: ANNUAL PERFORMANCE\n4.2 WORK PLANS AND INFORMATION REQUIREMENTS ARE DEVELOPED IN\nCOLLABORATION AND CONSULTATION WITH STAKEHOLDERS\nPerformance criteria 4.2 (Corporate Plan)\n2024-25 TARGET RESULT\nThe Administrator’s rolling Three Year Data Plan is updated,\nMet\nagreed with stakeholders and published to the website\nANALYSIS The draft 2025-26 to 2027-28 Data Plan was first\npresented to the Administrator’s Jurisdictional\nThe Administrator is required to develop a rolling\nAdvisory Committee in November 2024, with further\nthree-year data plan that:\ndiscussion at the March 2025 meeting.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2025.pdf (https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002584", "entity_name": "Administrator of the National Health Funding Pool", "folder_name": "Administrator-of-the-National-Health-Funding-Pool", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "[Page 117]\nPART 3: MANAGEMENT AND ACCOUNTABILITY\nRisk, Assurance and Key area of focus for the RAGC in\n2024-25 included:\nGovernance Committee\n§ recommending the CEO approve the 2024-25\nThe Risk, Assurance and Governance Committee\nRisk Tolerance Statement, providing updates\n(RAGC) provides assurance to the CEO, Executive,\nto critical controls, reviewing risk performance\nand the independent Audit and Risk Committee on\nreporting, and oversight of the Agency’s 2024\nthe adequacy, effectiveness and performance of\nrisk review\nour governance arrangements including:\n§ reviewing and recommending the CEO\n§ risk management (including fraud and\nendorse the:\ncorruption control)\n- Accountable Authority Instructions,\n§ compliance and control\nFinancial Delegations and Procurement\n§ audit and assurance and Contract Management Policy\n§ information governance - National Health Funding Pool Payments", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2025.pdf (https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002584", "entity_name": "Administrator of the National Health Funding Pool", "folder_name": "Administrator-of-the-National-Health-Funding-Pool", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "[Page 117]\nPART 3: MANAGEMENT AND ACCOUNTABILITY\nRisk, Assurance and Key area of focus for the RAGC in\n2024-25 included:\nGovernance Committee\n§ recommending the CEO approve the 2024-25\nThe Risk, Assurance and Governance Committee\nRisk Tolerance Statement, providing updates\n(RAGC) provides assurance to the CEO, Executive,\nto critical controls, reviewing risk performance\nand the independent Audit and Risk Committee on\nreporting, and oversight of the Agency’s 2024\nthe adequacy, effectiveness and performance of\nrisk review\nour governance arrangements including:\n§ reviewing and recommending the CEO\n§ risk management (including fraud and\nendorse the:\ncorruption control)\n- Accountable Authority Instructions,\n§ compliance and control\nFinancial Delegations and Procurement\n§ audit and assurance and Contract Management Policy\n§ information governance - National Health Funding Pool Payments", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2025.pdf (https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002584", "entity_name": "Administrator of the National Health Funding Pool", "folder_name": "Administrator-of-the-National-Health-Funding-Pool", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "This is primarily attributed enhance and sustain core capabilities.\nto additional staff being engaged to support\n§ PROCESS – Continue to focus on\nthe Calculate, Pay and Report functions of the\ncore business, leveraging industry\nNational Partnership on COVID-19 Response.\npartner expertise and advice.\n§ TECHNOLOGY – Maximise benefit\nContinuing to focus on core\nfrom digital platforms.\nbusiness, leveraging industry\npartner expertise and advice These principles enable us to support our\ncritical operations and strategic priorities\nThe NFHB spent $1.80 million on suppliers, which\nwhile continuing to build on existing capability.\nis a decrease of 9% (-$0.19 million) from 2019-20.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/2020-21_national_health_funding_body_ar.pdf (https://www.publichospitalfunding.gov.au/sites/default/files/images/documents/2020-21_national_health_funding_body_ar.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "B-002584", "entity_name": "Administrator of the National Health Funding Pool", "folder_name": "Administrator-of-the-National-Health-Funding-Pool", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "This is primarily attributed enhance and sustain core capabilities.\nto additional staff being engaged to support\n§ PROCESS – Continue to focus on\nthe Calculate, Pay and Report functions of the\ncore business, leveraging industry\nNational Partnership on COVID-19 Response.\npartner expertise and advice.\n§ TECHNOLOGY – Maximise benefit\nContinuing to focus on core\nfrom digital platforms.\nbusiness, leveraging industry\npartner expertise and advice These principles enable us to support our\ncritical operations and strategic priorities\nThe NFHB spent $1.80 million on suppliers, which\nwhile continuing to build on existing capability.\nis a decrease of 9% (-$0.19 million) from 2019-20.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/2020-21_national_health_funding_body_ar.pdf (https://www.publichospitalfunding.gov.au/sites/default/files/images/documents/2020-21_national_health_funding_body_ar.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "B-002584", "entity_name": "Administrator of the National Health Funding Pool", "folder_name": "Administrator-of-the-National-Health-Funding-Pool", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "It is plays a leadership role\n§ bolster integrity\nintended to strengthen APS in embracing AI for the\n§ build an outwardly-engaged APS\ncapability through reducing benefit of Australians\n§ continue to strengthen capability. reliance on contractors and while ensuring its safe,\nconsultants for core work. ethical and responsible\nSince the initial announcement,\nuse, in line with community\nthe NFHB has been committed to As a small agency with\nexpectations.\nthe APS Reform agenda and has an operating budget of\nbeen embodying the key priorities $7.1 million and a staffing While the NHFB does not\nin all aspects of our business, allocation of 28 ASL, we currently use or apply\nincluding though our United have planned rigorously, AI, any future use would\nLeadership behaviours. investing significantly to be done in consultation\nreduce contractor reliance with our stakeholders\nWe demonstrate these by:", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2025.pdf (https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002584", "entity_name": "Administrator of the National Health Funding Pool", "folder_name": "Administrator-of-the-National-Health-Funding-Pool", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "It is plays a leadership role\n§ bolster integrity\nintended to strengthen APS in embracing AI for the\n§ build an outwardly-engaged APS\ncapability through reducing benefit of Australians\n§ continue to strengthen capability. reliance on contractors and while ensuring its safe,\nconsultants for core work. ethical and responsible\nSince the initial announcement,\nuse, in line with community\nthe NFHB has been committed to As a small agency with\nexpectations.\nthe APS Reform agenda and has an operating budget of\nbeen embodying the key priorities $7.1 million and a staffing While the NHFB does not\nin all aspects of our business, allocation of 28 ASL, we currently use or apply\nincluding though our United have planned rigorously, AI, any future use would\nLeadership behaviours. investing significantly to be done in consultation\nreduce contractor reliance with our stakeholders\nWe demonstrate these by:", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2025.pdf (https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002584", "entity_name": "Administrator of the National Health Funding Pool", "folder_name": "Administrator-of-the-National-Health-Funding-Pool", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "OBJECTIVE MEASURE RESULT RESULT RESULT RESULT RESULT RESULT\n2019-20 2020-21 2021-22 2022-23 2023-24 2024-25\nAccurate 1.1 Funding calculations\nand timely are accurate\ncalculation of\n1.2 Funding entitlements reconcile to\nCommonwealth\nactual services delivered\nfunding\ncontributions 1.3 Public hospital services are\nfunded through the appropriate\nCommonwealth program\n1.4 The Treasurer is advised in a\ntimely manner\nBest practice 2.1 Payments to each Local Hospital\nfinancial Network (LHN) accord with\nadministration directions from responsible State\nof the National and Territory Ministers and\nHealth Service Agreements\nFunding Pool\n2.2 Maintain the integrity of the\nPayments System\nEffective 3.1 Ministers receive required\nreporting of information in a timely manner\npublic hospital\n3.2 Monthly and annual reporting of\nfunding\nfunding, payments and services\n3.3 Quarterly and annual reporting", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2025.pdf (https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002584", "entity_name": "Administrator of the National Health Funding Pool", "folder_name": "Administrator-of-the-National-Health-Funding-Pool", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "OBJECTIVE MEASURE RESULT RESULT RESULT RESULT RESULT RESULT\n2019-20 2020-21 2021-22 2022-23 2023-24 2024-25\nAccurate 1.1 Funding calculations\nand timely are accurate\ncalculation of\n1.2 Funding entitlements reconcile to\nCommonwealth\nactual services delivered\nfunding\ncontributions 1.3 Public hospital services are\nfunded through the appropriate\nCommonwealth program\n1.4 The Treasurer is advised in a\ntimely manner\nBest practice 2.1 Payments to each Local Hospital\nfinancial Network (LHN) accord with\nadministration directions from responsible State\nof the National and Territory Ministers and\nHealth Service Agreements\nFunding Pool\n2.2 Maintain the integrity of the\nPayments System\nEffective 3.1 Ministers receive required\nreporting of information in a timely manner\npublic hospital\n3.2 Monthly and annual reporting of\nfunding\nfunding, payments and services\n3.3 Quarterly and annual reporting", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2025.pdf (https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002584", "entity_name": "Administrator of the National Health Funding Pool", "folder_name": "Administrator-of-the-National-Health-Funding-Pool", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "[Page 70]\nPART 2: ANNUAL PERFORMANCE\n3.3 QUARTERLY AND ANNUAL REPORTING OF COMMONWEALTH, STATE AND\nTERRITORY COMPLIANCE WITH THE ADMINISTRATOR’S DATA PLAN\nPerformance criteria 3.3 (Corporate Plan) and PBS 2024-25 page 364\n2024-25 TARGET RESULT\nIncrease public access to information on Commonwealth, State and Territory\nPartially Met\ncompliance with the Administrator’s Data Plan.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2025.pdf (https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002584", "entity_name": "Administrator of the National Health Funding Pool", "folder_name": "Administrator-of-the-National-Health-Funding-Pool", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "[Page 70]\nPART 2: ANNUAL PERFORMANCE\n3.3 QUARTERLY AND ANNUAL REPORTING OF COMMONWEALTH, STATE AND\nTERRITORY COMPLIANCE WITH THE ADMINISTRATOR’S DATA PLAN\nPerformance criteria 3.3 (Corporate Plan) and PBS 2024-25 page 364\n2024-25 TARGET RESULT\nIncrease public access to information on Commonwealth, State and Territory\nPartially Met\ncompliance with the Administrator’s Data Plan.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2025.pdf (https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2025", "url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "file": "annual-reports/2025.pdf", "bytes": 7998862, "link_text": "Download (pdf, 7.63 MB)" }, { "category": "annual-reports", "year": "2024-25", "url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-12/administrators_2024-25_annual_report_on_maintenance_of_effort_0.pdf", "file": "annual-reports/2024-25.pdf", "bytes": 1183833, "link_text": "Download (pdf, 1.13 MB)" }, { "category": "corporate-plans", "year": "2025-26", "url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-09/nhfb_corporateplan_2025-26.pdf", "file": "corporate-plans/2025-26.pdf", "bytes": 5554859, "link_text": "Download (pdf, 5.3 MB)" }, { "category": "corporate-plans", "year": "2019-20", "url": "https://www.publichospitalfunding.gov.au/sites/default/files/publication_documents/nhfb_corporateplan_2019-20_web_0.pdf", "file": "corporate-plans/2019-20.pdf", "bytes": 2845257, "link_text": "nhfb_corporateplan_2019-20_web.pdf (pdf, 2.71 MB)" }, { "category": "other-pdfs", "year": "2020-21", "url": 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"https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-12/administrators_calculation_of_commonwealth_nhr_funding_policy.pdf", "file": "other-pdfs/administrators_calculation_of_commonwealth_nhr_funding_policy.pdf", "bytes": 1788706, "link_text": "Download (pdf, 1.71 MB)" }, { "category": "other-pdfs", "year": "2025", "url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-12/nhfb_risk_management_policy_and_framework.pdf", "file": "other-pdfs/nhfb_risk_management_policy_and_framework.pdf", "bytes": 1294899, "link_text": "Download (pdf, 1.23 MB)" } ], "_meta": { "snapshot_built_at": "2026-05-14T02:12:05+00:00", "strategy_brief_meta": { "model": "nova-micro", "folder": "Administrator-of-the-National-Health-Funding-Pool", "annual_report": { "file": "annual-reports\\2025.txt", "url": "https://www.publichospitalfunding.gov.au/sites/default/files/documents/2025-10/nhfb_annualreport_2024-2549.pdf", "year": "2025" }, "corporate_plan": { "file": 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