{ "entity_id": "S-SA-037", "folder": "Adelaide-Festival-Corporation", "name": "Adelaide Festival Corporation", "type": "Statutory Authority", "jurisdiction": "SA", "portfolio": "Arts", "website": "https://www.adelaidefestival.com.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 2, "n_kpi_targets": 6, "n_kpi_results": 6, "n_outcomes": 4, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To curate and present a contemporary, world-leading, multi-arts festival that brings the best international art to South Australia, connecting and inspiring audiences and creating pride within our state [AR p.7]", "official_site_url": "https://www.adelaidefestival.com.au/", "source_documents": [ { "type": "annual_report", "title": "annual-reports/2024-25.pdf", "url": "https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf", "period": "2024-25", "confidence": "high" }, { "type": "strategie", "title": "strategies/af25-impact-report-fv-digital.pdf", "url": "https://cms.adelaidefestival.com.au/media/rrsdvpjh/af25-impact-report-fv-digital.pdf", "period": null, "confidence": "medium" } ], "purpose": { "text": "To curate and present a contemporary, world-leading, multi-arts festival that brings the best international art to South Australia, connecting and inspiring audiences and creating pride within our state [AR p.7]", "source_url": "", "source_page": 7, "source_deep_url": "" }, "vision": { "text": "To be Australia’s International Festival [AR p.7]", "source_url": "", "source_page": 7, "source_deep_url": "" }, "strategic_priorities": [ { "title": "To build on the incredible success of the opera centrepiece as a significant driver of interstate and international tour", "description": "To build on the incredible success of the opera centrepiece as a significant driver of interstate and international tourism, adding a free event, equally travel-inducing, but more accessible", "source_url": "", "source_page": 7, "source_deep_url": "" }, { "title": "To build on our record for artistic innovation and excellence and elevate education, skills development and broader comm", "description": "To build on our record for artistic innovation and excellence and elevate education, skills development and broader community engagement", "source_url": "", "source_page": 7, "source_deep_url": "" }, { "title": "To ensure representation at every level from First Nations and other under-represented groups within the organisation an", "description": "To ensure representation at every level from First Nations and other under-represented groups within the organisation and in its program", "source_url": "", "source_page": 7, "source_deep_url": "" }, { "title": "To create a great organisational culture and to become an employer of choice", "description": "To create a great organisational culture and to become an employer of choice", "source_url": "", "source_page": 7, "source_deep_url": "" } ], "values": [ { "name": "Creativity", "description": "", "source_url": "", "source_page": null }, { "name": "People", "description": "", "source_url": "", "source_page": null }, { "name": "Legacy", "description": "", "source_url": "", "source_page": null }, { "name": "Excellence", "description": "", "source_url": "", "source_page": null }, { "name": "Relationships", "description": "", "source_url": "", "source_page": null }, { "name": "Audience", "description": "", "source_url": "", "source_page": null }, { "name": "Inclusivity", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Adelaide Festival", "description": "To present international program features from 13 countries in 2025 program annually.", "activities": [ "Conduct in Adelaide and other parts of the State the multifaceted arts event that is known as the Adelaide Festival of Arts", "Continue and further develop the Adelaide Festival of Arts as an event of international standing and excellence", "Conduct or promote other arts events and activities", "Provide advisory, consultative, managerial or support services within areas of the Corporation’s expertise", "Undertake other activities that promote the arts or public interest in the arts, or that otherwise involve an appropriate use of its resources", "Carry out other functions assigned to the Corporation by or under the Adelaide Festival Corporation Act 1998 or any other Act, or by the Minister" ], "source_url": "", "source_page": 11, "source_deep_url": "" }, { "name": "Outcome 2: Economic Impact", "description": "To deliver cultural, economic, and social impact to the state.", "activities": [ "$62.6 million in gross expenditure for SA", "$47.1 million net impact on Gross State Product (+16%)", "$43 million in new spending in SA (+16%)", "27,471 visitors to the state (+40%)", "$4,162 average spend per visitor", "121,485 visitor bed nights", "338 full-time equivalent jobs created" ], "source_url": "", "source_page": 12, "source_deep_url": "" }, { "name": "Outcome 3: Audience Engagement", "description": "To secure our existing Adelaide Festival audience in 2026 and year-on-year growth in new attendees by 10%.", "activities": [ "993 students accessed equity prices tickets", "240 students benefited from free or subsidised ticket distribution per year; regular review of access initiatives", "Almost 2,000 people had access to Adelaide Festival shows through Tix for Next to Nix and Pay What You Can" ], "source_url": "", "source_page": 14, "source_deep_url": "" }, { "name": "Outcome 4: International Arts Festivals", "description": "To be best-practice against national best leaders in the cultural sector at least one sector Australian artists and companies.", "activities": [ "150 international, national and local delegates attended the site, representing festivals, arts centres, producers, and artists" ], "source_url": "", "source_page": 14, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Net impact on Gross State Product", "target": "Stability or improvement", "latest_result": "Stability or improvement", "status": "Achieved", "target_source_url": "", "target_source_page": 12, "result_source_url": "https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf", "result_source_page": 12 }, { "code": "CCE02", "measure": "Visitor spend", "target": "Stability or improvement", "latest_result": "Stability or improvement", "status": "Achieved", "target_source_url": "", "target_source_page": 12, "result_source_url": "https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf", "result_source_page": 12 }, { "code": "CCE03", "measure": "Visitors to the state", "target": "Stability or improvement", "latest_result": "Stability or improvement", "status": "Achieved", "target_source_url": "", "target_source_page": 12, "result_source_url": "https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf", "result_source_page": 12 }, { "code": "CCE04", "measure": "Average spend per visitor", "target": "Stability or improvement", "latest_result": "Stability or improvement", "status": "Achieved", "target_source_url": "", "target_source_page": 12, "result_source_url": "https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf", "result_source_page": 12 }, { "code": "CCE05", "measure": "Visitor bed nights", "target": "Stability or improvement", "latest_result": "Stability or improvement", "status": "Achieved", "target_source_url": "", "target_source_page": 12, "result_source_url": "https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf", "result_source_page": 12 }, { "code": "CCE06", "measure": "Full-time equivalent jobs created", "target": "Stability or improvement", "latest_result": "Stability or improvement", "status": "Achieved", "target_source_url": "", "target_source_page": 12, "result_source_url": "https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf", "result_source_page": 12 } ], "document_alignment_terms": { "must_support": [ "To curate and present a contemporary, world-leading, multi-arts festival that brings the best international art to South Australia, connecting and inspiring audiences and creating ", "To be Australia’s International Festival [AR p.7]", "To build on the incredible success of the opera centrepiece as a significant driver of interstate and international tourism, adding a free event, equally travel-inducing, but more accessible", "To build on our record for artistic innovation and excellence and elevate education, skills development and broader community engagement", "To ensure representation at every level from First Nations and other under-represented groups within the organisation and in its program", "To create a great organisational culture and to become an employer of choice" ], "watch_terms": [ "Net impact on Gross State Product", "Visitor spend", "Visitors to the state", "Average spend per visitor", "Visitor bed nights", "Full-time equivalent jobs created" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "To be Australia’s International Festival [AR p.7]", "vision_source_page": 7, "purposes": "To curate and present a contemporary, world-leading, multi-arts festival that brings the best international art to South Australia, connecting and inspiring audiences and creating pride within our state [AR p.7]", "purposes_source_page": 7, "how_we_deliver": "Our To maintain the competitive advantage of Adelaide Festival as THE international festival in the southern hemisphere. To build on the incredible success of the opera centrepiece as a significant driver of interstate and international tourism, adding a free event, equally travel-inducing, but more accessible. To build on our record for artistic innovation and excellence and elevate education, skills development and broader community engagement. To ensure representation at every level from First Nations and other under-represented groups within the organisation and in its program. To create a great organisational culture and to become an employer of choice [AR p.7]", "how_we_deliver_source_page": 7, "government_priorities": [ { "text": "To build on the incredible success of the opera centrepiece as a significant driver of interstate and international tourism, adding a free event, equally travel-inducing, but more accessible", "source_page": 7 }, { "text": "To build on our record for artistic innovation and excellence and elevate education, skills development and broader community engagement", "source_page": 7 }, { "text": "To ensure representation at every level from First Nations and other under-represented groups within the organisation and in its program", "source_page": 7 }, { "text": "To create a great organisational culture and to become an employer of choice", "source_page": 7 } ], "outcomes": [ { "name": "Outcome 1: Adelaide Festival", "description": "To present international program features from 13 countries in 2025 program annually.", "key_activities": [ "Conduct in Adelaide and other parts of the State the multifaceted arts event that is known as the Adelaide Festival of Arts", "Continue and further develop the Adelaide Festival of Arts as an event of international standing and excellence", "Conduct or promote other arts events and activities", "Provide advisory, consultative, managerial or support services within areas of the Corporation’s expertise", "Undertake other activities that promote the arts or public interest in the arts, or that otherwise involve an appropriate use of its resources", "Carry out other functions assigned to the Corporation by or under the Adelaide Festival Corporation Act 1998 or any other Act, or by the Minister" ], "source_page": 11 }, { "name": "Outcome 2: Economic Impact", "description": "To deliver cultural, economic, and social impact to the state.", "key_activities": [ "$62.6 million in gross expenditure for SA", "$47.1 million net impact on Gross State Product (+16%)", "$43 million in new spending in SA (+16%)", "27,471 visitors to the state (+40%)", "$4,162 average spend per visitor", "121,485 visitor bed nights", "338 full-time equivalent jobs created" ], "source_page": 12 }, { "name": "Outcome 3: Audience Engagement", "description": "To secure our existing Adelaide Festival audience in 2026 and year-on-year growth in new attendees by 10%.", "key_activities": [ "993 students accessed equity prices tickets", "240 students benefited from free or subsidised ticket distribution per year; regular review of access initiatives", "Almost 2,000 people had access to Adelaide Festival shows through Tix for Next to Nix and Pay What You Can" ], "source_page": 14 }, { "name": "Outcome 4: International Arts Festivals", "description": "To be best-practice against national best leaders in the cultural sector at least one sector Australian artists and companies.", "key_activities": [ "150 international, national and local delegates attended the site, representing festivals, arts centres, producers, and artists" ], "source_page": 14 } ], "values": [ "Creativity", "People", "Legacy", "Excellence", "Relationships", "Audience", "Inclusivity" ], "values_framework_name": "APS Values", "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Net impact on Gross State Product", "target": "Stability or improvement", "source_page": 12 }, { "code": "CCE02", "measure": "Visitor spend", "target": "Stability or improvement", "source_page": 12 }, { "code": "CCE03", "measure": "Visitors to the state", "target": "Stability or improvement", "source_page": 12 }, { "code": "CCE04", "measure": "Average spend per visitor", "target": "Stability or improvement", "source_page": 12 }, { "code": "CCE05", "measure": "Visitor bed nights", "target": "Stability or improvement", "source_page": 12 }, { "code": "CCE06", "measure": "Full-time equivalent jobs created", "target": "Stability or improvement", "source_page": 12 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Net impact on Gross State Product", "result": "Stability or improvement", "status": "Achieved", "source_page": 12 }, { "code": "CCE02", "measure": "Visitor spend", "result": "Stability or improvement", "status": "Achieved", "source_page": 12 }, { "code": "CCE03", "measure": "Visitors to the state", "result": "Stability or improvement", "status": "Achieved", "source_page": 12 }, { "code": "CCE04", "measure": "Average spend per visitor", "result": "Stability or improvement", "status": "Achieved", "source_page": 12 }, { "code": "CCE05", "measure": "Visitor bed nights", "result": "Stability or improvement", "status": "Achieved", "source_page": 12 }, { "code": "CCE06", "measure": "Full-time equivalent jobs created", "result": "Stability or improvement", "status": "Achieved", "source_page": 12 } ], "_source_urls": { "annual_report_url": "https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-SA-037", "entity_name": "Adelaide Festival Corporation", "folder_name": "Adelaide-Festival-Corporation", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 25]\nOFFICIAL\n2024-25 ANNUAL REPORT for the Adelaide Festival Corporation\nComplaint Sub-categories Example Number of\ncategories Complaints\n2024-25\nPolicy content difficult to\nPolicy Policy content 0\nunderstand; policy\nunreasonable or\ndisadvantages customer\nIncorrect, incomplete,\nService quality Information 0\nout-dated or inadequate\ninformation; not fit for\npurpose\nInformation difficult to\nService quality Access to 0\nunderstand, hard to find or\ninformation\ndifficult to use; not plain\nEnglish\nLack of staff punctuality;\nService quality Timeliness 0\nexcessive waiting times\n(outside of service\nstandard); timelines not met\nMaintenance; personal or\nService quality Safety 0\nfamily safety; duty of care\nnot shown; poor security\nservice/ premises; poor\ncleanliness\nService design doesn’t meet\nService quality Service 25\ncustomer needs; poor\nresponsiveness\nservice fit with customer\nexpectations", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2024-25.pdf (https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-SA-037", "entity_name": "Adelaide Festival Corporation", "folder_name": "Adelaide-Festival-Corporation", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 25]\nOFFICIAL\n2024-25 ANNUAL REPORT for the Adelaide Festival Corporation\nComplaint Sub-categories Example Number of\ncategories Complaints\n2024-25\nPolicy content difficult to\nPolicy Policy content 0\nunderstand; policy\nunreasonable or\ndisadvantages customer\nIncorrect, incomplete,\nService quality Information 0\nout-dated or inadequate\ninformation; not fit for\npurpose\nInformation difficult to\nService quality Access to 0\nunderstand, hard to find or\ninformation\ndifficult to use; not plain\nEnglish\nLack of staff punctuality;\nService quality Timeliness 0\nexcessive waiting times\n(outside of service\nstandard); timelines not met\nMaintenance; personal or\nService quality Safety 0\nfamily safety; duty of care\nnot shown; poor security\nservice/ premises; poor\ncleanliness\nService design doesn’t meet\nService quality Service 25\ncustomer needs; poor\nresponsiveness\nservice fit with customer\nexpectations", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2024-25.pdf (https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-SA-037", "entity_name": "Adelaide Festival Corporation", "folder_name": "Adelaide-Festival-Corporation", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "Contractors with a contract value below $10,000\nContractors Purpose $ Actual payment\nAll contractors below Various $44,005\n$10,000 each - combined\nContractors with a contract value above $10,000 each\nContractors Purpose $ Actual payment\nPBM Safety Risk and safety contractor $12,500.00\nArtistic Director Initial\nSheehy Artistic Solutions Consult $23,272.73\nState Opera South Costume Build –\nAustralia Innocence $28,918.70\nTGT Chadd Classical Music $37,729.44\nInnocence - AIX\nFestival Aix En Provence Production Fees $37,924.74\nAdelaide Writer's Week\nDillons Bookshop Book Tent Managers $40,000.00\nP Egan Publicity (National) $64,200.00\n19 | P a g e\nOFFICIAL", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2024-25.pdf (https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-SA-037", "entity_name": "Adelaide Festival Corporation", "folder_name": "Adelaide-Festival-Corporation", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "Contractors with a contract value below $10,000\nContractors Purpose $ Actual payment\nAll contractors below Various $44,005\n$10,000 each - combined\nContractors with a contract value above $10,000 each\nContractors Purpose $ Actual payment\nPBM Safety Risk and safety contractor $12,500.00\nArtistic Director Initial\nSheehy Artistic Solutions Consult $23,272.73\nState Opera South Costume Build –\nAustralia Innocence $28,918.70\nTGT Chadd Classical Music $37,729.44\nInnocence - AIX\nFestival Aix En Provence Production Fees $37,924.74\nAdelaide Writer's Week\nDillons Bookshop Book Tent Managers $40,000.00\nP Egan Publicity (National) $64,200.00\n19 | P a g e\nOFFICIAL", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2024-25.pdf (https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-SA-037", "entity_name": "Adelaide Festival Corporation", "folder_name": "Adelaide-Festival-Corporation", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "[Page 19]\nOFFICIAL\n2024-25 ANNUAL REPORT for the Adelaide Festival Corporation\nConsultancies with a contract value above $10,000 each\nConsultancies Purpose $ Actual payment\nMegan Hender Consulting Culture Review $15,000\nConsultant\nData for previous years is available at:\nhttps://data.sa.gov.au/data/organization/adelaide-festival-corporation\nSee also the Consolidated Financial Report of the Department of Treasury and\nFinance for total value of consultancy contracts across the South Australian Public\nSector.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2024-25.pdf (https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-SA-037", "entity_name": "Adelaide Festival Corporation", "folder_name": "Adelaide-Festival-Corporation", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "[Page 19]\nOFFICIAL\n2024-25 ANNUAL REPORT for the Adelaide Festival Corporation\nConsultancies with a contract value above $10,000 each\nConsultancies Purpose $ Actual payment\nMegan Hender Consulting Culture Review $15,000\nConsultant\nData for previous years is available at:\nhttps://data.sa.gov.au/data/organization/adelaide-festival-corporation\nSee also the Consolidated Financial Report of the Department of Treasury and\nFinance for total value of consultancy contracts across the South Australian Public\nSector.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2024-25.pdf (https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-SA-037", "entity_name": "Adelaide Festival Corporation", "folder_name": "Adelaide-Festival-Corporation", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 19]\nOFFICIAL\n2024-25 ANNUAL REPORT for the Adelaide Festival Corporation\nConsultancies with a contract value above $10,000 each\nConsultancies Purpose $ Actual payment\nMegan Hender Consulting Culture Review $15,000\nConsultant\nData for previous years is available at:\nhttps://data.sa.gov.au/data/organization/adelaide-festival-corporation\nSee also the Consolidated Financial Report of the Department of Treasury and\nFinance for total value of consultancy contracts across the South Australian Public\nSector.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2024-25.pdf (https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-SA-037", "entity_name": "Adelaide Festival Corporation", "folder_name": "Adelaide-Festival-Corporation", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 19]\nOFFICIAL\n2024-25 ANNUAL REPORT for the Adelaide Festival Corporation\nConsultancies with a contract value above $10,000 each\nConsultancies Purpose $ Actual payment\nMegan Hender Consulting Culture Review $15,000\nConsultant\nData for previous years is available at:\nhttps://data.sa.gov.au/data/organization/adelaide-festival-corporation\nSee also the Consolidated Financial Report of the Department of Treasury and\nFinance for total value of consultancy contracts across the South Australian Public\nSector.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2024-25.pdf (https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-SA-037", "entity_name": "Adelaide Festival Corporation", "folder_name": "Adelaide-Festival-Corporation", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "[Page 21]\nOFFICIAL\n2024-25 ANNUAL REPORT for the Adelaide Festival Corporation\nRisk management\nRisk and audit at a glance\nThe Audit and Risk Committee met five times in the financial year.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2024-25.pdf (https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-SA-037", "entity_name": "Adelaide Festival Corporation", "folder_name": "Adelaide-Festival-Corporation", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "[Page 21]\nOFFICIAL\n2024-25 ANNUAL REPORT for the Adelaide Festival Corporation\nRisk management\nRisk and audit at a glance\nThe Audit and Risk Committee met five times in the financial year.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2024-25.pdf (https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-SA-037", "entity_name": "Adelaide Festival Corporation", "folder_name": "Adelaide-Festival-Corporation", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "[Page 25]\nOFFICIAL\n2024-25 ANNUAL REPORT for the Adelaide Festival Corporation\nComplaint Sub-categories Example Number of\ncategories Complaints\n2024-25\nPolicy content difficult to\nPolicy Policy content 0\nunderstand; policy\nunreasonable or\ndisadvantages customer\nIncorrect, incomplete,\nService quality Information 0\nout-dated or inadequate\ninformation; not fit for\npurpose\nInformation difficult to\nService quality Access to 0\nunderstand, hard to find or\ninformation\ndifficult to use; not plain\nEnglish\nLack of staff punctuality;\nService quality Timeliness 0\nexcessive waiting times\n(outside of service\nstandard); timelines not met\nMaintenance; personal or\nService quality Safety 0\nfamily safety; duty of care\nnot shown; poor security\nservice/ premises; poor\ncleanliness\nService design doesn’t meet\nService quality Service 25\ncustomer needs; poor\nresponsiveness\nservice fit with customer\nexpectations", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2024-25.pdf (https://cms.adelaidefestival.com.au/media/rrsb401j/adelaide-festival-corporation-2024-25-annual-report-final.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-SA-037", "entity_name": "Adelaide Festival Corporation", "folder_name": "Adelaide-Festival-Corporation", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "[Page 25]\nOFFICIAL\n2024-25 ANNUAL REPORT for the Adelaide Festival Corporation\nComplaint Sub-categories Example Number of\ncategories Complaints\n2024-25\nPolicy content difficult to\nPolicy Policy content 0\nunderstand; policy\nunreasonable or\ndisadvantages 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