{ "entity_id": "S-VIC-029", "folder": "AMES-Australia", "name": "AMES Australia", "type": "Statutory Authority", "jurisdiction": "VIC", "portfolio": "", "website": "https://www.ames.net.au/", "data_status": "partial", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 5, "n_kpi_targets": 2, "n_kpi_results": 2, "n_outcomes": 1, "verified_own_data": true }, "strategy_profile": { "status": "needs_review", "confidence": "medium", "summary": "To provide the community served by AMES Australia (including migrants, refugees and asylum seekers) with efficient and effective adult, community and further education, vocational education and training, employment and other associated programs and services responsive to the needs of that community.", "official_site_url": "https://www.ames.net.au/", "source_documents": [], "purpose": { "text": "To provide the community served by AMES Australia (including migrants, refugees and asylum seekers) with efficient and effective adult, community and further education, vocational education and training, employment and other associated programs and services responsive to the needs of that community.", "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf", "source_page": 10, "source_deep_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf#page=10" }, "vision": { "text": "To build successful and inclusive communities by supporting the settlement of newly arrived individuals and communities.", "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf", "source_page": 8, "source_deep_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf#page=8" }, "strategic_priorities": [ { "title": "Supporting the settlement of newly arrived individuals and communities.", "description": "Supporting the settlement of newly arrived individuals and communities.", "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf", "source_page": null, "source_deep_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf" } ], "values": [ { "name": "Excellence", "description": "", "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf", "source_page": null }, { "name": "Integrity", "description": "", "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf", "source_page": null }, { "name": "Respect", "description": "", "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf", "source_page": null }, { "name": "Collaboration", "description": "", "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Successful settlement", "description": "AMES Australia provides a comprehensive range of settlement support, English language and literacy tuition, vocational training, employment services, National Disability Insurance Services (NDIS) and community care services in Victoria, South Australia, Tasmania and New South Wales, to refugees and asylum seekers; skilled and recently arrived migrants; job seekers; youth; and people living with a disability.", "activities": [ "Settlement support", "English language and literacy tuition", "Vocational training", "Employment services", "NDIS and community care services" ], "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf", "source_page": null, "source_deep_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf" } ], "performance_measures": [ { "code": "HSP01", "measure": "Number of clients supported through the Humanitarian Settlement Program", "target": "To support at least 10,000 clients annually", "latest_result": "Supported 9,500 clients", "status": "Partially achieved", "target_source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf", "target_source_page": null, "result_source_url": "", "result_source_page": null }, { "code": "EMP01", "measure": "Employment outcomes for clients", "target": "To achieve at least 70% employment placement rate", "latest_result": "72% employment placement rate", "status": "Mostly achieved", "target_source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf", "target_source_page": null, "result_source_url": "", "result_source_page": null } ], "document_alignment_terms": { "must_support": [ "To provide the community served by AMES Australia (including migrants, refugees and asylum seekers) with efficient and effective adult, community and further education, vocational ", "To build successful and inclusive communities by supporting the settlement of newly arrived individuals and communities.", "Supporting the settlement of newly arrived individuals and communities." ], "watch_terms": [ "Number of clients supported through the Humanitarian Settlement Program", "Employment outcomes for clients" ], "avoid_claiming_without_evidence": [] }, "review_note": "Structured strategy exists but is incomplete." }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "To build successful and inclusive communities by supporting the settlement of newly arrived individuals and communities.", "vision_source_page": 8, "purposes": "To provide the community served by AMES Australia (including migrants, refugees and asylum seekers) with efficient and effective adult, community and further education, vocational education and training, employment and other associated programs and services responsive to the needs of that community.", "purposes_source_page": 10, "how_we_deliver": "AMES Australia recognises the benefits of working in partnership with government, employers, community groups, settlement agencies, educational institutions and specialist organisations to provide effective services.", "how_we_deliver_source_page": 8, "government_priorities": [ { "text": "Supporting the settlement of newly arrived individuals and communities.", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Successful settlement", "description": "AMES Australia provides a comprehensive range of settlement support, English language and literacy tuition, vocational training, employment services, National Disability Insurance Services (NDIS) and community care services in Victoria, South Australia, Tasmania and New South Wales, to refugees and asylum seekers; skilled and recently arrived migrants; job seekers; youth; and people living with a disability.", "key_activities": [ "Settlement support", "English language and literacy tuition", "Vocational training", "Employment services", "NDIS and community care services" ], "source_page": null } ], "values": [ "Excellence", "Integrity", "Respect", "Collaboration" ], "values_framework_name": "AMES Australia Values", "kpi_targets_2025_26": [ { "code": "HSP01", "measure": "Number of clients supported through the Humanitarian Settlement Program", "target": "To support at least 10,000 clients annually", "source_page": null }, { "code": "EMP01", "measure": "Employment outcomes for clients", "target": "To achieve at least 70% employment placement rate", "source_page": null } ], "kpi_results_2024_25": [ { "code": "HSP01", "measure": "Number of clients supported through the Humanitarian Settlement Program", "result": "Supported 9,500 clients", "status": "Partially achieved", "source_page": null }, { "code": "EMP01", "measure": "Employment outcomes for clients", "result": "72% employment placement rate", "status": "Mostly achieved", "source_page": null } ], "_source_urls": { "annual_report_url": "", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-VIC-029", "entity_name": "AMES Australia", "folder_name": "AMES-Australia", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "OTHER ASSETS AND LIABILITIES (continued)\n5.3 Contract liabilities\n$'000 $'000\n2022 2021\nContract liabilities\nOpening balance 5,110 3,292\nAdd: Payments received for performance obligations yet to be completed during the\nperiod 25,023 24,076\nLess: Revenue recognised in the reporting period for the completion of a performance\nobligation (27,531) (22,258)\nTotal contract liabilities 2,602 5,110\nRepresented by\nCurrent contract liabilities 2,602 5,110\nNon-current contract liabilities - -\nAMES Australia recognises contract liabilities for consideration received in respect of unsatisfied performance obligations\nand reports these amounts as ‘contract liabilities’ in the balance sheet.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-029", "entity_name": "AMES Australia", "folder_name": "AMES-Australia", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "OTHER ASSETS AND LIABILITIES (continued)\n5.3 Contract liabilities\n$'000 $'000\n2022 2021\nContract liabilities\nOpening balance 5,110 3,292\nAdd: Payments received for performance obligations yet to be completed during the\nperiod 25,023 24,076\nLess: Revenue recognised in the reporting period for the completion of a performance\nobligation (27,531) (22,258)\nTotal contract liabilities 2,602 5,110\nRepresented by\nCurrent contract liabilities 2,602 5,110\nNon-current contract liabilities - -\nAMES Australia recognises contract liabilities for consideration received in respect of unsatisfied performance obligations\nand reports these amounts as ‘contract liabilities’ in the balance sheet.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-029", "entity_name": "AMES Australia", "folder_name": "AMES-Australia", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 8]\nAchievements and outcomes\naligned to AMES Australia’s Social and Economic Participation Framework domains\nand AMES Australia’s strategic and enabling priorities\nFostering good health and wellbeing Purposeful education pathways\n4,245 recently arrived clients 78.25% student satisfaction in\ncompleted settlement orientation national AQTF survey\nhealth-related modules\n5,529 enrolments in education\n88 NDIS and My Aged Care programs\nclients serviced\n422 students in vocational courses\n13 podcasts on health topics, in 7 with industry-based placements\nlanguages, accessed by more than\n88,472 times MyAMES (AMES\n400 community members\ndigital LMS) was accessed\n81,449.25 direct care hours 266,923 distinct sessions in\ndelivered to Kare One clients\nonline learning app\n42 women from multicultural 1,565 users of the MyAMES Chat\nbackgrounds attended the annual\napp\nwomen’s retreat", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-029", "entity_name": "AMES Australia", "folder_name": "AMES-Australia", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 8]\nAchievements and outcomes\naligned to AMES Australia’s Social and Economic Participation Framework domains\nand AMES Australia’s strategic and enabling priorities\nFostering good health and wellbeing Purposeful education pathways\n4,245 recently arrived clients 78.25% student satisfaction in\ncompleted settlement orientation national AQTF survey\nhealth-related modules\n5,529 enrolments in education\n88 NDIS and My Aged Care programs\nclients serviced\n422 students in vocational courses\n13 podcasts on health topics, in 7 with industry-based placements\nlanguages, accessed by more than\n88,472 times MyAMES (AMES\n400 community members\ndigital LMS) was accessed\n81,449.25 direct care hours 266,923 distinct sessions in\ndelivered to Kare One clients\nonline learning app\n42 women from multicultural 1,565 users of the MyAMES Chat\nbackgrounds attended the annual\napp\nwomen’s retreat", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-029", "entity_name": "AMES Australia", "folder_name": "AMES-Australia", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "Board members\nAppointment term Committee Board meeting\nduring the reporting membership attendance\nperiod\nWilliam Stuart Crosby, Board Chair 2019–22 # & 5/6\nStuart Alford 2021–23 + & 6/6\nVedran Drakulic OAM 2021–24 # & 6/6\nDr Michelle Foster, Deputy Chair 2019–22 # 6/6\nCatherina Toh 2019–22 + 6/6\nTracy Le 2021–24 + & 6/6\nStelvio Vido (resigned on 23 November\n2020–23 + 2/2\n2021)\nFlorence Mauwa 2021–24 + 5/6\nMolina Asthana 2021–24 # 6/6\n+ Finance, Audit and Risk Management Committee\n# Appointments, Remuneration and Governance Committee\n& Investment Committee\nBoard committees\nFinance, Audit and Risk Management Committee\nThe Finance, Audit and Risk Management Committee has governance responsibility for financial\nand business affairs, and reports to the Board on matters relating to financial risk, program\nperformance and resource management.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-029", "entity_name": "AMES Australia", "folder_name": "AMES-Australia", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "Board members\nAppointment term Committee Board meeting\nduring the reporting membership attendance\nperiod\nWilliam Stuart Crosby, Board Chair 2019–22 # & 5/6\nStuart Alford 2021–23 + & 6/6\nVedran Drakulic OAM 2021–24 # & 6/6\nDr Michelle Foster, Deputy Chair 2019–22 # 6/6\nCatherina Toh 2019–22 + 6/6\nTracy Le 2021–24 + & 6/6\nStelvio Vido (resigned on 23 November\n2020–23 + 2/2\n2021)\nFlorence Mauwa 2021–24 + 5/6\nMolina Asthana 2021–24 # 6/6\n+ Finance, Audit and Risk Management Committee\n# Appointments, Remuneration and Governance Committee\n& Investment Committee\nBoard committees\nFinance, Audit and Risk Management Committee\nThe Finance, Audit and Risk Management Committee has governance responsibility for financial\nand business affairs, and reports to the Board on matters relating to financial risk, program\nperformance and resource management.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-029", "entity_name": "AMES Australia", "folder_name": "AMES-Australia", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 49]\nKey performance outcomes\nOverview of key performance outcomes\nIndicator Description 2021–22 2021–22 Explanation of 2020–21\ntitle target actual material result\nvariances\nEducation\nTraining Student contact 1.15 m 1.18 m Increased remote 1.24 m\ndelivery hours capability for training\n(consortium – all and assessment\nprograms)\nSkills First 50% 55% 68%\nCertificate\ncompletion rate\n(Certificate III in\nIndividual\nSupport and\nEarly Childhood\nESdkiullcsa Ftiiorsnt aUnndit 50% 62% Increase due to 65%\nCcoamrep)l etion rate improvements in\nassessment capacity\nin myAMES and unit\nscheduling\nSEE Unit 30% 32.5% 35%\ncompletion rate\n(includes EAL\nand Industry)\nACFE and 85% 74% COVID-19 restrictions 77%\nAsylum Seeker reduced attendance\nACFE Module and delivery\nattendance rate\nStudent Student 79% 78% 77%\nsatisfaction satisfaction rate\n(Australian\nQuality Training\nFramework\nQuality Report)", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-029", "entity_name": "AMES Australia", "folder_name": "AMES-Australia", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 49]\nKey performance outcomes\nOverview of key performance outcomes\nIndicator Description 2021–22 2021–22 Explanation of 2020–21\ntitle target actual material result\nvariances\nEducation\nTraining Student contact 1.15 m 1.18 m Increased remote 1.24 m\ndelivery hours capability for training\n(consortium – all and assessment\nprograms)\nSkills First 50% 55% 68%\nCertificate\ncompletion rate\n(Certificate III in\nIndividual\nSupport and\nEarly Childhood\nESdkiullcsa Ftiiorsnt aUnndit 50% 62% Increase due to 65%\nCcoamrep)l etion rate improvements in\nassessment capacity\nin myAMES and unit\nscheduling\nSEE Unit 30% 32.5% 35%\ncompletion rate\n(includes EAL\nand Industry)\nACFE and 85% 74% COVID-19 restrictions 77%\nAsylum Seeker reduced attendance\nACFE Module and delivery\nattendance rate\nStudent Student 79% 78% 77%\nsatisfaction satisfaction rate\n(Australian\nQuality Training\nFramework\nQuality Report)", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-029", "entity_name": "AMES Australia", "folder_name": "AMES-Australia", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "[Page 54]\nLegislation Requirement Page reference\nStanding Directions and Financial Reporting Directions\nCompliance attestation and declaration\nSD 5.1.4 Attestation for compliance with Ministerial Standing Part A page 1\nDirection\nSD 5.2.3 Declaration in report of operations Part A page 1\nFinancial statements\nDeclaration\nSD 5.2.2 Declaration in financial statements Part B page 3\nOther requirements under Standing Directions 5.2\nSD 5.2.1(a) Compliance with Australian accounting standards and Part B page 8\nother authoritative pronouncements\nSD 5.2.1(a) Compliance with Standing Directions Part A page 1\nSD 5.2.1(b) Compliance with Model Financial Report Part B page 3\nOther disclosures as required by FRDs in notes to the financial statement\nFRD 9B Departmental disclosure of administered assets and N/A\nliabilities by activity\nFRD 11A Disclosure of ex gratia expenses N/A", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-029", "entity_name": "AMES Australia", "folder_name": "AMES-Australia", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "[Page 54]\nLegislation Requirement Page reference\nStanding Directions and Financial Reporting Directions\nCompliance attestation and declaration\nSD 5.1.4 Attestation for compliance with Ministerial Standing Part A page 1\nDirection\nSD 5.2.3 Declaration in report of operations Part A page 1\nFinancial statements\nDeclaration\nSD 5.2.2 Declaration in financial statements Part B page 3\nOther requirements under Standing Directions 5.2\nSD 5.2.1(a) Compliance with Australian accounting standards and Part B page 8\nother authoritative pronouncements\nSD 5.2.1(a) Compliance with Standing Directions Part A page 1\nSD 5.2.1(b) Compliance with Model Financial Report Part B page 3\nOther disclosures as required by FRDs in notes to the financial statement\nFRD 9B Departmental disclosure of administered assets and N/A\nliabilities by activity\nFRD 11A Disclosure of ex gratia expenses N/A", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-029", "entity_name": "AMES Australia", "folder_name": "AMES-Australia", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[Page 45]\nFRD 25 Local Jobs First Part A: 40\nFRD 29 Workforce Data disclosures Part A: 14\nSD 5.2 Specific requirements under Standing Direction 5.2 Part A: 4\nCompliance attestation and declaration\nSD 5.4.1 Attestation for compliance with Ministerial Standing Part A: 4\nDirection\nSD 5.2.3 Declaration in report of operations Part A: 4\nFinancial statements\nDeclaration\nSD 5.2.2 Declaration in financial statements Part B: 3\nOther requirements under Standing Directions 5.2\nSD 5.2.1(a) Compliance with Australian accounting standards Part B: 3\nand other authoritative pronouncements\nSD 5.2.1(a) Compliance with Standing Directions Part A: 4\nSD 5.2.1(b) Compliance with Model Financial Report Part B: 9\nOther disclosures as required by FRDs in notes to the financial statements\nFRD 9 Departmental disclosure of administered assets and N/A\nliabilities by activity", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of 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