{ "entity_id": "S-ACT-015", "folder": "ACT-Integrity-Commission", "name": "ACT Integrity Commission", "type": "Independent Statutory Authority", "jurisdiction": "ACT", "portfolio": "", "website": "https://www.integrity.act.gov.au/", "data_status": "partial", "completeness": { "has_strategy_brief": false, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": false, "has_kpi_results": false, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_global_initiatives_structured": false, "n_global_initiatives": 0, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 10, "n_kpi_targets": 0, "n_kpi_results": 0, "n_outcomes": 0, "verified_own_data": true }, "strategy_profile": { "status": "needs_review", "confidence": "medium", "summary": "", "official_site_url": "https://www.integrity.act.gov.au/", "source_documents": [ { "type": "strategie", "title": "Terms of Reference", "url": "https://www.integrity.act.gov.au/__data/assets/pdf_file/0003/3040842/ACT-Integrity-Commission-Lobbying-Discussion-Paper-Terms-of-Reference.pdf", "period": null, "confidence": "medium" } ], "purpose": null, "vision": null, "strategic_priorities": [], "values": [], "outcomes": [], "performance_measures": [], "document_alignment_terms": { "must_support": [], "watch_terms": [], "avoid_claiming_without_evidence": [] }, "review_note": "Structured strategy exists but is incomplete." }, "global_initiatives": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": null, "purposes_source_page": null, "how_we_deliver": null, "how_we_deliver_source_page": null, "government_priorities": [], "outcomes": [], "values": [], "values_framework_name": null, "kpi_targets_2025_26": [], "kpi_results_2024_25": [], "_source_urls": { "annual_report_url": "", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-ACT-015", "entity_name": "ACT Integrity Commission", "folder_name": "ACT-Integrity-Commission", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "[pages 1]\n[Page 1]\nMEDIA RELEASE\nACT Integrity Commission response to Legislative Assembly\nCommittee inquiry into the June 2025 report of the Inspector of\nthe ACT Integrity Commission\n23 January 2026\nThe Commission accepts the insights and recommendations of the ACT Legislative Assembly Standing\nCommittee on the Integrity Commission and Statutory Officer Holders, following their inquiry into the report\nby the Inspector of the ACT Integrity Commission Investigation into a procurement by the ACT Integrity\nCommission.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "reviews/Media-Release-Response-to-Committee-report-Jan-2026.pdf (https://www.integrity.act.gov.au/__data/assets/pdf_file/0019/3010555/Media-Release-Response-to-Committee-report-Jan-2026.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-ACT-015", "entity_name": "ACT Integrity Commission", "folder_name": "ACT-Integrity-Commission", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "[pages 1]\n[Page 1]\nMEDIA RELEASE\nACT Integrity Commission response to Legislative Assembly\nCommittee inquiry into the June 2025 report of the Inspector of\nthe ACT Integrity Commission\n23 January 2026\nThe Commission accepts the insights and recommendations of the ACT Legislative Assembly Standing\nCommittee on the Integrity Commission and Statutory Officer Holders, following their inquiry into the report\nby the Inspector of the ACT Integrity Commission Investigation into a procurement by the ACT Integrity\nCommission.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "reviews/Media-Release-Response-to-Committee-report-Jan-2026.pdf (https://www.integrity.act.gov.au/__data/assets/pdf_file/0019/3010555/Media-Release-Response-to-Committee-report-Jan-2026.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-ACT-015", "entity_name": "ACT Integrity Commission", "folder_name": "ACT-Integrity-Commission", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "These measures include:\n• codes of conduct that apply to MLAs, staff of MLAs9 and public servants, that set out behavioural\nrequirements for ethical conduct and include mechanisms for investigations of breaches and\nsanctions for non-compliance10;\n• disclosure requirements to make transparent certain interests, including disclosures of personal and\npecuniary interests11;\n• ‘open access’ arrangements, that enable government documents to be accessed on request under\nthe Freedom of Information Act 2016 (FOI Act) or otherwise made available, including the disclosure\nof full Cabinet records after 10 years and publishing accessible summaries of Cabinet decisions and\nWellbeing Impact Assessments shortly after Cabinet meetings under s 23 of the FOI Act;\n• the disclosure of certain activities, including diary entry disclosures by executive members of", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "reviews/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf (https://www.integrity.act.gov.au/__data/assets/pdf_file/0019/3040840/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-ACT-015", "entity_name": "ACT Integrity Commission", "folder_name": "ACT-Integrity-Commission", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "These measures include:\n• codes of conduct that apply to MLAs, staff of MLAs9 and public servants, that set out behavioural\nrequirements for ethical conduct and include mechanisms for investigations of breaches and\nsanctions for non-compliance10;\n• disclosure requirements to make transparent certain interests, including disclosures of personal and\npecuniary interests11;\n• ‘open access’ arrangements, that enable government documents to be accessed on request under\nthe Freedom of Information Act 2016 (FOI Act) or otherwise made available, including the disclosure\nof full Cabinet records after 10 years and publishing accessible summaries of Cabinet decisions and\nWellbeing Impact Assessments shortly after Cabinet meetings under s 23 of the FOI Act;\n• the disclosure of certain activities, including diary entry disclosures by executive members of", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "reviews/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf (https://www.integrity.act.gov.au/__data/assets/pdf_file/0019/3040840/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-ACT-015", "entity_name": "ACT Integrity Commission", "folder_name": "ACT-Integrity-Commission", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "These measures include:\n• codes of conduct that apply to MLAs, staff of MLAs9 and public servants, that set out behavioural\nrequirements for ethical conduct and include mechanisms for investigations of breaches and\nsanctions for non-compliance10;\n• disclosure requirements to make transparent certain interests, including disclosures of personal and\npecuniary interests11;\n• ‘open access’ arrangements, that enable government documents to be accessed on request under\nthe Freedom of Information Act 2016 (FOI Act) or otherwise made available, including the disclosure\nof full Cabinet records after 10 years and publishing accessible summaries of Cabinet decisions and\nWellbeing Impact Assessments shortly after Cabinet meetings under s 23 of the FOI Act;\n• the disclosure of certain activities, including diary entry disclosures by executive members of", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "reviews/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf (https://www.integrity.act.gov.au/__data/assets/pdf_file/0019/3040840/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-ACT-015", "entity_name": "ACT Integrity Commission", "folder_name": "ACT-Integrity-Commission", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "These measures include:\n• codes of conduct that apply to MLAs, staff of MLAs9 and public servants, that set out behavioural\nrequirements for ethical conduct and include mechanisms for investigations of breaches and\nsanctions for non-compliance10;\n• disclosure requirements to make transparent certain interests, including disclosures of personal and\npecuniary interests11;\n• ‘open access’ arrangements, that enable government documents to be accessed on request under\nthe Freedom of Information Act 2016 (FOI Act) or otherwise made available, including the disclosure\nof full Cabinet records after 10 years and publishing accessible summaries of Cabinet decisions and\nWellbeing Impact Assessments shortly after Cabinet meetings under s 23 of the FOI Act;\n• the disclosure of certain activities, including diary entry disclosures by executive members of", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "reviews/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf (https://www.integrity.act.gov.au/__data/assets/pdf_file/0019/3040840/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-ACT-015", "entity_name": "ACT Integrity Commission", "folder_name": "ACT-Integrity-Commission", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "The Scheme defines lobbying activities as:\nAny oral or written (including electronic) communication with a public official to influence legislation\nor policy, regulatory or administrative decisions of the public official or another public official other\nthan a communication:\n(a) with a committee of the Assembly;\n____\n4 ACT Legislative Assembly for the Australian Capital Territory, Standing orders and continuing resolutions of the Legislative Assembly for the Australian\nCapital Territory, Continuing Resolution 8AC, p 137 (further footnoted as Standing orders 8AC or other relevant section of the Standing orders and\ncontinuing resolutions), (accessed 22 March 2026).", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "reviews/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf (https://www.integrity.act.gov.au/__data/assets/pdf_file/0019/3040840/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-ACT-015", "entity_name": "ACT Integrity Commission", "folder_name": "ACT-Integrity-Commission", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "The Scheme defines lobbying activities as:\nAny oral or written (including electronic) communication with a public official to influence legislation\nor policy, regulatory or administrative decisions of the public official or another public official other\nthan a communication:\n(a) with a committee of the Assembly;\n____\n4 ACT Legislative Assembly for the Australian Capital Territory, Standing orders and continuing resolutions of the Legislative Assembly for the Australian\nCapital Territory, Continuing Resolution 8AC, p 137 (further footnoted as Standing orders 8AC or other relevant section of the Standing orders and\ncontinuing resolutions), (accessed 22 March 2026).", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "reviews/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf (https://www.integrity.act.gov.au/__data/assets/pdf_file/0019/3040840/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-ACT-015", "entity_name": "ACT Integrity Commission", "folder_name": "ACT-Integrity-Commission", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "IBAC addressed this issue by\nrecommending that disclosure obligations would ensure that interactions between a lobbyist and a minister\nor their staff are transparent, including requiring:\ni) the creation and maintenance of records in relation to requests to meet, any associated\napprovals, and formal meetings between a minister or their staff and any person lobbying the\nminister or their staff (with reference to the approaches taken in Queensland, Scotland and\nIreland)\nii) the inclusion in ministerial diaries and ministerial staff diaries of details of contacts with people\nundertaking lobbying activity to support the monitoring and compliance activities of the lobbying\nregulator (with reference to the NSW and Queensland approaches)\niii) the publication of a uniform Ministerial Staff Code of Conduct required under legislation, which", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "reviews/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf (https://www.integrity.act.gov.au/__data/assets/pdf_file/0019/3040840/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-ACT-015", "entity_name": "ACT Integrity Commission", "folder_name": "ACT-Integrity-Commission", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "IBAC addressed this issue by\nrecommending that disclosure obligations would ensure that interactions between a lobbyist and a minister\nor their staff are transparent, including requiring:\ni) the creation and maintenance of records in relation to requests to meet, any associated\napprovals, and formal meetings between a minister or their staff and any person lobbying the\nminister or their staff (with reference to the approaches taken in Queensland, Scotland and\nIreland)\nii) the inclusion in ministerial diaries and ministerial staff diaries of details of contacts with people\nundertaking lobbying activity to support the monitoring and compliance activities of the lobbying\nregulator (with reference to the NSW and Queensland approaches)\niii) the publication of a uniform Ministerial Staff Code of Conduct required under legislation, which", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "reviews/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf (https://www.integrity.act.gov.au/__data/assets/pdf_file/0019/3040840/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-ACT-015", "entity_name": "ACT Integrity Commission", "folder_name": "ACT-Integrity-Commission", "category": "Case Processing", "scale": "small", "title": "Triage queue for stuck or ageing cases", "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.", "quote": "Any\nquestion concerning the application of this standing order shall be decided by the Assembly.32\nFurther standing order 224 of the Assembly’s continuing resolutions on pecuniary interests require that:\nA Member may not sit on a committee if that Member has any direct pecuniary interest in the inquiry\nbefore such committee.33\n____\n31 Independent Broad-based Anti-corruption Commission Victoria, Special report on corruption risks associated with donations and lobbying, October 2022,\n(accessed 22 March 2026).", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "reviews/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf (https://www.integrity.act.gov.au/__data/assets/pdf_file/0019/3040840/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-ACT-015", "entity_name": "ACT Integrity Commission", "folder_name": "ACT-Integrity-Commission", "category": "Case Processing", "scale": "large", "title": "End-to-end case processing redesign", "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.", "quote": "Any\nquestion concerning the application of this standing order shall be decided by the Assembly.32\nFurther standing order 224 of the Assembly’s continuing resolutions on pecuniary interests require that:\nA Member may not sit on a committee if that Member has any direct pecuniary interest in the inquiry\nbefore such committee.33\n____\n31 Independent Broad-based Anti-corruption Commission Victoria, Special report on corruption risks associated with donations and lobbying, October 2022,\n(accessed 22 March 2026).", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "reviews/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf (https://www.integrity.act.gov.au/__data/assets/pdf_file/0019/3040840/ACT-Integrity-Commission-Lobbying-Discussion-Paper.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] } ], "legislation_administered": [], "artifacts": [ { "category": "strategies", "year": null, "url": 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